DURING A VEHICLE STATE INSPECTION MECHANIC FOUND THE UPPER AND LOWER BALL JOINTS WERE WORNOUT. ALSO THE TRANSFER CASE WAS NOT SHIFTING PROPERLY. *AK
1999 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
WHILE TRAVELING AT UNKNOWN SPEED CONSUMER SAW VEHICLE PULLING TO THE RIGHT. DEALERSHIP SERVICED VEHICLE, AND NOTICE FRONT SUSPENSION WAS WORN OUT. *AK
I HEARD A SQUEAKING TYPE NOISE IN THE FRONT END OF MY CAR WHEN GOING OVER LITTLE BUMPS OR DIPS IN THE ROAD. TOOK TO DEALER AND WAS TOLD CONTROL ARM NEEDED ADJUSTING. A FEW MONTHS LATER TOOK IT BACK FOR SAME THING. TOLD NOTHING WAS WRONG. NOISE KEPT GETTING WORSE, SAW REPORT ON CBS EVENING NEWS REGARDING PROBLEM WITH BALL JOINTS/CONTROL ARM AND SEVERITY OF SAME. TOOK TO MECHANIC AND WAS TOLD BOTH SIDES NEEDED COMPLETE REPLACING THEY WERE COMPLETELY WARN OUT AND THERE WAS NO WAY THEY COULD HAVE BEEN GREASED TO KEEP UP MAINTENANCE AND I WAS VERY LUCKY THAT I DID NOT LOSE CONTROL OF MY CAR DUE TO THIS PROBLEM. *CB
AFTER SEEING THE NEWS ARTICLES ON TV, WE HAD THE BALL JOINTS ON OUR DURANGO CHECKED AND WE WERE TOLD THAT ALL FOUR NEEDED TO BE REPLACED. WE DID NOT WANT TO HAVE AN ACCIDENT AND BE ONE OF THE FATALITIES DUE TO THIS VERY DANGEROUS SITUATION. WE WENT AHEAD AND REPLACED THEM IN HOPES THAT THERE WILL BE A RECALL. WE REQUEST THAT YOU DO A RECALL. ALSO, THE BACK LATCH RATTLES VERY LOUDLY AND WE CANNOT MAKE IT STOP. *CB
PE 03-032, FRONT SUSPENSION UPPER BALL JOINT FAILURE: BOTH UPPER BALL JOINTS HAVE WORN OUT PREMATURELY. MANUFACTURER AND DEALER WERE INFORMED OF THE PROBLEM.*AK *JB *NM
THE VEHICLE WAS TAKEN TO THE DEALER FOR REGULAR MAINTENANCE, AND DEALER FOUND THAT THE VEHICLE NEEDED NEW BUSHINGS AND BALL JOINTS. *AK *SC
THE VEHICLE EXPERIENCED PROBLEMS WITH THE BALL JOINTS. THE OWNER TOOK THE VEHICLE TO A SHOP TO GET AN ALIGNMENT. THE CONSUMER WAS TOLD BY THE MECHANIC THAT THE VEHICLE COULD NOT BE ALIGNED BECAUSE THE BALL JOINTS WERE BAD. THE VEHICLE HAD LESS THAN 34,000 MILES. *PH *NM
THE CONSUMER COMPLAINED ABOUT BALL JOINT PROBLEMS. THE CONSUMER HAD BOTH LOWER AND UPPER BALL JOINTS REPLACED AT A PRIVATE GARAGE. *AK *NM
BRAKES ON 99 DURANGO DO NOT WORK AT TIMES. OTHER TIMES THE BRAKES WORK FINE. IT SEEMS THAT WHEN THE ROAD IS WET OR HIGH HUMIDITY THE BRAKES DO NOT WORK. IT IS A VERY SCARY FEELING TO HIT THE BRAKES AND NOT HAVE ANY RESPONSE. AFTER A 1 TO 2 SECOND DELAY THE BRAKES FINALLY ENGAGE. I HAVE HAD TO SWERVE TO THE SHOULDER ON NUMEROUS OCCASIONS WHEN TRYING TO STOP ON THE FREEWAY SO AS TO NOT HIT THE CAR IN FRONT OF ME. I HAVE REPLACED THE BRAKES AND ROTORS AT MY COST AND THE PROBLEM PERSISTS. THE BIGGEST PROBLEM IS THAT YOU NEVER KNOW WHEN THE BRAKES WILL WORK AND WHEN THEY WILL NOT. I AM NOT A MECHANIC, BUT I WONDER IF IT IS IN THE ABS SYSTEM. READING THIS FORUM IT APPEARS THAT MANY OTHERS HAVE EXPERIENCED THE SAME PROBLEMS. *CB
THE VEHICLE FAILED INSPECTION DUE TO FAULTY UPPER AND LOWER BALL JOINTS. THE UPPER AND LOWER BALL JOINTS AND THE INNER TIE RODS HAD TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.. *NM
BALL JOINTS ARE ALL DEFECTIVE AND THE FREEZE-OUT PLUG RUSTED CAUSING FLUID LEAKAGE.
EXCESSIVE WEAR ON THE UPPER AND LOWER CONTROL ARM BUSHINGS AND BALL JOINTS ON THE FRONT SUSPENSION
UPPER BALL JOINT ON RIGHT SIDE, VERY LOOSE DIDN'T PASS STATE INSPECTION... I HAD JUST HEARD OF A NEW MEDIA REPORT NO MORE THAN A WEEK AGO REGARDING A PROBLEM OF BALL JOINTS SNAPING. I CAN'T GET ANY IMFORMATION FROM RECALL CENTER OR DEALERSHIPS... THANK YOU
I HAVE HAD THE VEHICLE IN THE GARAGE SINCE JULY 28, 2003. IT WILL WORK FOR A COUPLE DAYS THEN SOMETHING ELSE GOES WRONG. I AM PUTTING IT BACK IN THE GARAGE ON FRIDAY DUE TO MORE TRANSMISSION PROBLEMS. I HAVE PUT WAY TOO MUCH MONEY INTO THIS VEHICLE. SOMETHING NEEDS TO BE DONE!!!!!!!!!!!!!!!
THE RIGHT REAR WINDOW MOTOR HAD TO BE REPLACED SINCE IT ABRUPTLY STOPPED WORKING. BUT THE REAL PROBLEMS ARE WITH THE CAR ALL OF A SUDDEN DYING WHILE DRIVING NORMALLY ON THE ROAD, CAUSING THE POWER STEERING AND BRAKES TO FAIL MAKING IT ALMOST IMPOSSIBLE TO STEER OUT OF HARMS WAY IF YOU FIND YOURSELF ADMIST A LOT OF TRAFFIC. ONCE THE CAR DIES IT USUALLY STARTS RIGHT BACK UP AGAIN AFTER A FEW MINUTES, BUT IT HAS BECOME SO UNPREDICTABLE THAT I'M AFRAID TO TAKE THE VEHICLE BACK OUT ON THE STREET! THE MILAGE NOW IS AT 48000 AND THE PROBLEM STARTED OCCURING AT AROUND 40000 FIRST RARELY BUT NOW MORE FREQUENTLY.
DURANGO HAS GIVEN TRANSMISSION PROBLEMS INCLUDING HIGH REV BEFORE SHIFTING, AND ROUGH SHIFTING IN GENERAL.PROBLEM WILL ALWAYS OCCUR IF ALLOWED TO IDLE FOR A FEW MINUTES BEFORE RESUMING MOVEMENT. HAS APPEARED TO SLIP ON OCCASIONS. PINION BROKE WITH VEHICLE IN NO APPARENT STRAIN WITH VERY SLIGHT ACCELERATION ON TAKE-OFF- CAUSED MAJOR REAR END DAMAGE AS WELL AS RUINING ONE REAR AXLE. CONTACTED DODGE CONCERING PROBLEM SINCE PART BROKE WAS 1.5 INCH THICK STEEL WHICH BROKE SO SMOOTHLY, IT APPEARED TO HAVE BEEN CUT. PART SHOULD HAVE BEEN WITH VEHICLE 50 YEARS FROM NOW WHEN IT IS IN A JUNK-YARD! WAS INFORMED THAT SINCE VEHICLE WAS OUT OF WARRANTY, THAT NOTHING COULD BE COMPENSATED FOR. FORTUNATELY, THIS DID NOT HAPPEN ON THE OPEN ROAD, OR MY WIFE AND CHILDREN COULD HAVE BEEN INJURED OR KILLED. I FEEL DODGE SHOULD AT THE VERY LEAST REIMBURSE US FOR THIS PROBLEM AS WELL AS THE TRANSMISSION WOES!
WITHOUT ANY WARNING, AND ON 3 SEPARATE OCCASIONS MY 1999 DODGE 4X4, DURANGO COMPLETELY SHUTDOWN WHILE DRIVING. AFTER THE FIRST INCIDENT, W/THE ABS AND ENGINE LIGHT ON THE VEHICLE WAS TAKEN TO A DODGE DEALER FOR SERVICE. IT WAS FOUND THAT A SPEED SENSOR NEEDED REPLACING, THIS WAS DONE. APPROXIMATELY 4 DAYS LATER WHILE DRIVING ON NEW YORK AVE. IN WASHINGTON DC, THE DURANGO AGAIN COMPLETELY SHUT DOWN, ON THIS OCCASION AND SUBSEQUENT ONES, NO WARNING LIGHTS WERE SHOWN, NO EVIDENCE WAS GIVEN THAT VEHICLE WAS ABOUT TO SHUT DOWN. ON THE LAST OCCASION SEPT 17, 2003 IT AGAIN SHUTDOWN WHILE DRIVING APPROXIMATELY 45 MPH ON LEESBURG PIKE IN FALLS CHURCH VA. UNLIKE THE OTHER 2 OCCASIONS THIS TIME IT WOULD NOT RESTART, ALTHOUGH THE ENGINE ATTEMPTED TO TURNOVER. IT HAD TO BE TOWED, WHERE IT IS CURRENTLY UNDERGOING ANOTHER DIAGNOSIC, CURRENTLY I AM AWAITING A CALL FROM THE SERVICE TECHNICIAN. ADDITIONALLY THE CAR HAS 87,256 MILES AND 3 YEARS OLD, THE BACK WINDOWS ARE NOT WORKING DUE TO A FAILED POWER HOUSING UNIT FOR THE WINDOWS. THE APPROXIMATE COST IS $500 FOR REPAIRS.
WE JUST HAD THE RIGHT HUB BEARING CHANGED IN MAY 2003. NOW THE SAME BEARING IS BAD AGAIN AND THE TIE ROD ENDS ARE GOING BAD AND THE UPPER AND LOWER BALL JOINTS (THESE PROBLEMS ARE ON BOTH THE LEFT AND RIGHT SIDE) IT JUST SEEMS TO ME THAT THIS IS AN AWFUL LOT OF PROBLEMS FOR A TRUCK THAT IS ONLY 4 YRS OLD. THE EXTENDED WARRENTY I BOUGHT ON IT DOESN'T COVER ANY THING BUT THE HUB BEARINGS. WE BOUGHT THIS BECAUSE WE NEEDED A FAMILY SIZE VEHICHLE, NOW I'M AFRAID TO PUT MY KIDS IN IT.
BOUGHT THIS VEHICLE WITH 44,490 MI, CHECK ENGINE LIGHT CAME ON WITHIN ONE MILE OF THE DEALERS LOT. IT WAS FIXED AT NO COST TO ME, BUT IT CAME ON THREE MORE TIMES ON DIFFERENT DAYS. NOW THERE IS SOME KIND OF NOISE IN THE REAR END OR BRAKES, NOT ALL THE TIME THOUGH. THE FRONT TIRES WERE BAD, BUT HAD GOOD TREAD, THOSE ARE MY EXPENSE ACCORDING TO THE DEALER. I HAVE TO LIVE WITH IT, BUT I MADE A BAD MISTAKE BUYING THIS VEHICLE. THE DEALER DID NOT TELL ME THAT THESE VEHICLES WERE UNDER INVESTGATION BY NHTSA
TRANSMISSION WENT OUT SUDDENLY. WE NOTICED IT MAKING A WHINING NOISE WHEN SHIFTED INTO REVERSE. THIS STOPPED WHEN SHIFTED INTO DRIVE. AFTER APPROX. TWO DAYS THE NOISE STAYED IN DRIVE. CHANGED THE FAN BELT AND CHECKED OTHER MINOR THINGS. READ MANUALS AND SUSPECTED TRANS TROUBLE, TOOK IT IN AND IT NEEDED TO BE REBUILT. THE PAN WAS FILLED WITH PIECES OF METAL. WE ALSO HAD TO HAVE THE LEFT UPPER BALL JOINT REPLACED AT 55,548 MILES, THIS WAS GOING ON A LONG TIME AND CAUSED SIGNIFICANT TIRE WEAR.
UPPER BALL JOINT WORE OUT TOO SOON AUTO HAD 50,000 MILES. I WAS TOLD TO REPLACE THEM WHEN I HAD NEW TIRE INSTALLED.
CONSUMER STATED THAT THREE OUT OF THE FOUR BALL JOINTS ON THE VEHICLE WERE DEFECTIVE.*AK ALL FOUR CONTROL ARMS AND TIE RODS WERE REPLACED. *PH
OIL PRESSURE DROP ON DODGE DURANGO LEADING TO ENGINE FAILURE. MANY PEOPLE HAVING THE SAME PROBLEM DUE TO ENGINE SLUDGE. EVEN WITH REGULAR OIL CHANGES THE ENGINE EVENTUALLY FAILS. DODGE HAS SOLD BAD ENGINES AND IS NOW TRYING TO COVER IT UP. *LA
AT 50,625 MILES OIL PRESSURE ON MY 1999 DODGE DURANGO DROPED TO ZERO. HAD OIL PUMP REPLACED AND DEALER FOUND "SLUDGE" IN OIL PAN. NOW 1 1/2 YEARS LATER 68,000 MILES PRESSURE DROPPING AGAIN AFTER ONLY 17,000 MILES! GOING TO CALL DEALER TOMORROW AND ASK FOR ADVICE, HOWEVER, FROM WHAT I'VE READ I'M SURE I'LL BE TOLD IT IS MY FAULT. I CHANGE OIL EVERY 3 TO 4 THOUSAND MILES AND HAVE RECIPTS TO PROVE IT. ALSO, ENGINE CUTS OUT UNEXPECTEDLY?*AK
65,000 MILES TORQUE CONVERTER FAILED. DEALER WOULD NOT HELP. $2300 TO FIX.*AK
ALL 4 BALL JOINTS BAD AT 66000 MILES. *AK
1999 DODGE DURANGO PURCHASED NEW NEEDING BOTH UPPER/LOWER BALL JOINTS AND TIE RODS REPLACED AT 56,000 MILES DUE TO EXCESSIVE WEAR.*AK
FRONT END SHOOK VERY HARD AT HIGH SPEEDS. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE LEFT AND RIGHT LOWER AND UPPER BALL JOINTS. *AK
I HAVE A 1999 DODGE DURANGO THAT I PURCHASED ABOUT SEVEN MONTHS AGO, IT HAD 69,000 MILES . ABOUT A MONTH LATER THE FRONT BALL JOINTS, UPPER & LOWER,WERE BAD ALSO THE CONTROL ARM BUSHINGS ARE BAD. I BELIEVE THIS IS A MANUFACTURER DEFECT. I TRIED TO FIND THESE PARTS TO REPAIR MY VEHICLE, BUT THERE ARE NO REPLACEMENT PARTS AVAILABLE AT OUR LOCAL AUTOSTORES. I BELIEVE THESE PARTS SHOULD BE RECALLED... THANK YOU VERY MUCH... STEVE KENNETT. *LA
THE CONSUMER NOTICED THE TRUCK WOULD NOT SHIFT OUT OF 2ND OR 3RD GEAR. A MECHANIC STATED,"IT'S A SENSOR RETURN PROBLEM". *PH AN OUTPUT SENSOR WAS INSTALLED ON 08/28/03 AT 55,765 MILES AND ON 11/02/03, THE VEHICLE WOULD NOT SHIFT OUT OF THIRD GEAR. THE TRANSMISSION HAD TO BE REBUILT AT 57,020 MILES. *SC
WHILE HAVING THE TRUCK SERVICED THE CONSUMER ASKED THE DEALERSHIP TO INSPECT THE BALL JOINTS. UPON INSPECTION THE DEALERSHIP NOTICED THAT ALL FOUR BALL JOINTS WERE BAD. *NLM THE VEHICLE WOULD ALSO JUMP FORWARD WHILE IN THE PARK POSITION. *SC
VEHICLE CONTINUOUSLY PULLED TO THE RIGHT WHILE DRIVING. DEALERSHIP WAS UNABLE TO PERFORM A FRONT ALIGNMENT DUE TO PREMATURE WEAR OF THE UPPER BALL JOINTS. ALSO, STEERING COLUMN WAS DEFECTIVE. *AK
WHILE DRIVING VEHICLE MADE A SQUEAKING NOISE. TOOK VEHICLE TO MECHANIC AND MECHANIC STATED THE BALL JOINTS WERE DEFECTIVE. *AK
LOWER BALL JOINTS PRODUCED A LOUD GRINDING NOISE. CONSUMER WAS CONCERNED THAT WHEEL WILL SEPARATE FROM THE VEHICLE WHILE DRIVING. *AK
WHILE DRIVING AT ANY SPEED CONSUMER HEARD NOISE FROM THE FRONT END. INDEPENDENT SHOP INDICATED THE NEED TO REPLACE UPPER AND LOWER BALL JOINTS. *AK
DEALER REPLACED THE DRIVER'S SIDE UPPER AND LOWER BALL JOINTS AT 33000 MILES AND AT 75000 MILES. *AK
HAVE CLUNKING IN STEERING, JACKED PASSENGER SIDE UP TO FIND RIGHT FRONT WHEEL SOMEWHAT LOSE ON VERTICAL PLANE. REMOVED TIRE TO FIND EXCESSIVE SLOP IN LOWER BALL JOINT. ONLY AT 47,000 MAINLY HIGHWAY MILES. UNSURE OF WHAT TO DO, CURIOUS OF WHO IS RESPONSIBLE FOR POOR DESIGN, AND LITTLE HELP. I WILL BE REPLACING LOWER BALL JOINT BUT STILL FEEL UNSAFE DRIVING VEHICLE. *LA
MECHANIC WAS UNABLE TO PERFORM A FRONT END ALIGNMENT BECAUSE THE UPPER BALL JOINTS WORE OUT PREMATURELY. *AK
1999 DODGE DURANGO 4WD, 65000 MILES. UPPER AND LOWER BALL JOINTS HAVE NEARLY 1/4 INCH PLAY IN THEM. POPS AND CLUNKS ESPECIALLY WHEN TURNING.*AK
UPON INSPECTION OF THE TRUCK THE MECHANIC CONFIRMED THAT BOTH UPPER BALL JOINTS WERE PREMATURELY WORN AND NEEDED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL DETAILS. *JB *MR
A BLOCK AFTER I CHANGED FROM FULL-TIME 4 WHEEL DRIVE TO 2 WHEEL DRIVE, I HEARD A LOUD POP IN THE AREA OF THE FRONT RIGHT WHEEL AND IT STARTED PULLING HARD TO THE RIGHT AS A RESULT OF THE FRONT RIGHT TIRE DRAGGING. I TOOK IT DIRECTLY TO THE DEALER (MARK ROBERTS MOTORS). THEY TOOK 2 TO 3 DAYS TRYING TO FIGURE OUT WHY THE FRONT END WAS BINDING UP BUT NOT WHEN IT WAS ON THE LIFT. I MENTIONED I HEARD REPORTS ABOUT PROBLEMS WITH THE BALL JOINTS AND THE NEXT DAY THEY TOLD ME THAT BOTH THE UPPER AND LOWER BALL JOINTS ON THE DRIVER AND PASSENGER SIDES NEEDED TO BE REPLACED AS WELL AS THE DRIVER SIDE TIE ROD. THE REPAIRS AND ALIGNMENT COST $1026 AND APPEAR TO HAVE RESOLVED THE PROBLEM. THE MILEAGE AT THAT TIME WAS 63551.
LOWER BALL JOINT HAD TO BE REPLACED AT 44,000 MILES, UPPER BALL JOINT HAD TO BE REPLACED AT 53,000 MILES. I HAVE A 1999 DODGE DURGANGO SLT.
FAULTY BALLJOINTS DODGE DURANGO
PREMATURE FAILURE OF UPPER AND LOWER BALL JOINTS ON 1999 DODGE DURANGO AT 60,905 MILES.
THE AXLE BROKE WHILE DRIVING AT 55 MPH AND AS A RESULT THE DRIVER WAS NOT ABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. THE MAIN BOLT ATTACHMENT TO THE SUSPENSION WAS REPLACED BECAUSE IT SHEARED OFF. *NM
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: WHILE HAVING AN OIL CHANGE CONSUMER DISCOVERED THAT THE UPPER BALL JOINTS WERE ON THE VERGE OF COLLAPSE. MANUFACTURER AND DEALER WERE AWARE OF THE PROBLEM.*AK
THE BALL JOINTS FAILED, CAUSING ALL 4 TIRES TO WEAR IMPROPERLY, TWICE.*AK
I OWNED A 1999 DURANGO THAT HAD TO HAVE THE UPPER FRONT BALL JOINTS REPLACED. ACCORDING TO MY MECHANIC I WAS LUCKY AND THAT THE FRONT TIRE WAS READY TO COME OFF. I GOT TO HIM IN TIME. OF COURSE THE ONLY KIND HE COULD REPLACE THEM WITH ,THAT WERE AVAILABLE TO HIM WERE THE NON-GREASEABLE KIND. THE SAME KIND THAT CAME WITH THE SUV. I AM NOT LOOKING FORWARD TO THIS PROBLEM AGAIN. I SHOULD NOT HAVE TO. *AK
PURCHASED USED OCT 13, 01 41,626 MILES OIL CHANGE DEC 12, 01 46,722 MIES. OIL CHANGE FEB 23, 02 50,310 MILES. MAY 15, 02- REPLACED OIL SEND UNIT, CLEANED / ADJUSTED THE REAR BRAKES, SYSTEM CHECK /REPROGRAMED ENIGNINE CONTROLLER. EXT DAY OIL GUAGE LIGHT / FLUCTUATING 0-110. 3 DAYS LATER OIL CHANGE , PCV VALVE REPLACED, 55,669 MILES. *AK JULY 12, 02 ENGINE BLEW #2 ROD BUSTED . WARRENTY COMPANY DENIED REPAIRS DUE TO SLUDGE IN ENGINE. PROVED 3 OIL CHANGES IN 6 MONTHS I OWNED VEHICLE ENGINE & BATTERY CABLES REPLACED . AUGUST 14, 02 AFTER ENGINE REPAIR DROVE CAR TO GAS STATION ,TURNED E OFF, FILLED WITH GAS, WOULDN'T TURN OVER. CAR ENGAGED, TICKING NOISE, SERVICE DEPT SAID NORMAL. PURCHASED BATTERY. SEPT 13, 02 CHECK GAUGE LIGHT ON, TEMPERATURE GAUGE FLUCTUATE 0-260, OIL TEMP GAUGE TO 110. TOLD NO COOLANT, TOLD LOOKING FOR LEAKS. TOLD COOLANT TOPPED OFF SEPT 16, 02 OIL TEMP LIGHT FLUCTUATED TOWARD 110 MARK. CHECKED OIL - QUART LOW. ADDED QUART. SEPT17 , 02 GREEN FLUID LEAKING, VEHICLE TOWED TO DEALERSHIP. WATER PUMP/ BY PASS HOSE REPLACED. DROVE OFF THE LOT FOUND AIR COND NOT WORKING, COMPRESSOR NOT CONNECTED SEPT 22, 2002 ENGINE REV / TACHOMETER STICK AT 4-5 CHECK TRANSMISSION / OIL LEVELS. OIL 2 QUARTS LOW. OCT 10,02 TACHOMETER REVED CAR WOULD NOT ENGAGE . SENSOR IN TRANSMISSION OUT. REPLACED SENSOR. LEFT SHOP , AT 60 MPH COULD FEEL VIBRATION BY GAS PEDAL, ENGINE WOULD REV, TACHOMETER WOULD JUMP. UNABLE TO DUP THE PROLBEM. VEHICLE HOOKED TO COMPUTER NO ABNORMAL READINGS 10/22/02
RIGHT UPPER CONTROL ARM WAS OUT OF SPEC AND NEEDED TO BE REPLACED. LEFT IS ALSO GOING OUT. COST OVER $400 FOR EACH SIDE! I UNDERSTAND THIS TO BE A COMMON PROBLEM ON THIS VEHICLE, WHICH IS WELL DOCUMENTED. DODGE NEEDS TO SUCK IT UP AND PAY FOR THESE REPAIRS DUE TO MANUFACTURER DEFECT!*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Dodge Durango → · Every Durango year → · How the figures are calculated →