Page 13 of 40 · complaints 601–650 of 1,967

1999 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 12, 2005AZ

WHILE DRIVING 30 MPH VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BOTH FRONTAL AND REAR UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

Suspension
Filed Jan 12, 200542,000 milesDC

1999 DURANGOS HAVE SAME PROBLEM AS 2000-2003. UPPER BALL JOINT PROBLEMS. CONSUMER CONCERN WHY ARE YOU EXCLUDING 1999 WHEN THE PROBLEM EXISTED IN THE 1999. *BF

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 12, 2005DC

1999 DURANGOS HAS SAME PROBLEM AS 2000-2003. UPPER BALL JOINT PROBLEMS. CONSUMER WANTS TO KNOW WHY ARE YOU EXCLUDING 1999 WHEN THE PROBLEM EXISTED IN THE 1999. *BF

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 12, 2005DC

1999 DURANGOS HAS SAME PROBLEM AS 2000-2003. UPPER BALL JOINTS PROBLEMS. CONSUMER WANTS TO KNOW WHY ARE YOU EXCLUDING 1999 WHEN THE PROBLEM EXISTED IN THE 1999. *BF

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 11, 2005VA

THE VEHICLE EXPERIENCED A GRINDING NOISE AND SHAKING IN THE FRONT. TAKEN TO A REPAIR SHOP FOR CHECK UP, AND RESULTS SHOWED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 11, 200555,000 milesMO

THE VEHICLE'S BALL JOINT FAILED. *NM *SC

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 10, 200591,000 milesTX

VEHICLE WOULD MAKE A NOISE WHILE TURNING OR DRIVING OVER BUMPS. VEHICLE WAS TAKING TO A DEALER. THE DEALER INFORMED THE CONSUMER THAT BOTH UPPER BALL JOINT AND THE LOWER CONTROL ARM NEEDED TO BE REPLACED.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 10, 2005FL

I OWN A 1999 DODGE DURANGO SLT WITH JUST OVER 40,000 MILES. IT HAS RECENTLY BEEN DIAGNOSED AS NEEDING BOTH UPPER AND LOWER FRONT END BALL JOINTS. BECAUSE IT IS NOT A 2000 OR LATER MODEL, REGARDLESS OF THE LOW MILAGE. I WAS INFORMED THAT DAIMLER CHRYSLER WOULD DO NOTHING ABOUT THE PROBLEM.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 10, 2005TX

I HAVE A 1999 DODGE DURANGO, AND I AM HAVING PROBLEMS WITH MY FRONT END SUSPENSION, THE SAME THING THAT THE 2000-2003 MODELS WERE RECALLED FOR, SHOULDN'T THIS BE COVERED ALSO? IT ONLY HAS 64,000 MILES ON IT AND WE HAVE REPLACED THE RIGHT FRONT UPPER AND LOWER BALL JOINTS AND TIE ROD END. NOW THE LEFT BALL JOINTS NEEDS TO BE REPLACED ALSO.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 10, 2005MA

LOWER BALL JOINTS ON BOTH SIDES OF VEHICLE. *BF THE VEHICLE FAILED INSPECTION DUE TO WORN FRONT UPPER AND LOWER BALL JOINTS. THE CONSUMER STATED THAT HE IS HAVING THE SAME PROBLEM WITH HIS VEHICLE AS THE LATER YEAR MODEL LISTED IN THE RECALL. THE VEHICLE AS A RESULT OF THE FAILED BALL JOINTS HAS UNEVEN TIRE WEAR , BRAKE PROBLEMS , OIL PRESSURE PROBLEMS, SLUDGE BUILD UP, AND SPEED SENSOR ISSUES. *TC

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 7, 200545,000 milesCA

VEHICLE VIBRATED AT 55 MPH. DEALER TESTED THE VEHICLE, AND SEVERAL REPAIRS WERE MADE, INCLUDING THE SUSPENSION. HOWEVER, THE PROBLEM RECURRED. THE CONSUMER STATED THIS VEHICLE SHOULD BE INCLUDED IN THE UPCOMING RECALL FOR THE UPPER BALL JOINTS.*AK *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 7, 200560,000 milesVA

PREMATURE BALL JOINT WEAR. TOOK VEHICLE TO DEALERSHIP FOR 60,000 MILE OIL CHANGE. SERVICE REPRESENATIVE INFORMED ME THAT THE BALL JOINTS WERE WORN OUT. THEY ALSO INFORMED ME TO FILE THIS COMPLAINT BECAUSE IT IS A COMMON PROBLEM ON THIS VEHICLE.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 7, 200562,899 milesOH

VEHICLE WAS TAKEN TO A REPAIR SHOP FOR THE EXCESSIVE WEAR OF THE RIGHT FRONT TIRE. MECHANIC INFORMED THE CONSUMER THAT BOTH THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK......*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 6, 2005FL

CONSUMER TOOK THE VEHICLE TO DEALER FOR ROUTINE MAINTENANCE, AND MECHANIC DETERMINED THAT LEFT AND RIGHT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 5, 200565,000 milesIN

THE FRONT UPPER BALL JOINT FAILED. WHILE DRIVING BETWEEN 35-40 MPH THE STEERING WHEEL BECAME DIFFICULT TO STEER. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, WHO INDICATED AFTER INSPECTION THAT THE UPPER BALL JOINTS FAILED AND NEEDED TO BE REPLACED. *AK *TC

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 5, 200583,129 milesIL

WHILE DRIVING ON VARIOUS ROAD SPEEDS VEHICLE EXPERIENCED INSTABILITY AND DRIVER CONTROL. PROBLEMS. CONSUMER HAD THE FRONT TIRES ALIGNED, BUT THE ACTUAL CAUSE WAS LATER IDENTIFIED AS THE FRONT UPPER BALL JOINTS. CONSUMER HAD THE OLD BALL JOINTS REPLACED AT HER EXPENSE. *AK *TC

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 5, 2005MD

I HAVE A 1999 DODGE DURANGO THAT AT 80,000 HAD TO HAVE BOTH THE UPPER AND LOWER BALL JOINTS REPLACED ON BOTH FRONT WHEELS. THIS CONDITION WAS VALIDATED BY 2 INDEPENDANT MECHANICS. BOTH THOUGHT THIS CONDITION WAS PREMATURE. THE REPLACEMENT COST NEAR $1000. RECENTLY CHRYSLER RECALLED DURANGOS FOR 2000-2004 FOR THE IDENTICAL CONDITION. IS IT POSSIBLE THAT THIS CONDITION EXISTS IN EARLIER DURANGOS AS WELL. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 5, 2005108,087 milesWV

WHILE DRIVING, THE PASSENGER SIDE FRONT SUSPENSION COLLAPSED. *NM THE COLLAPSE CAUSED SEVERE DAMAGE AND DISCONNECTED THE RIGHT FRONT WHEEL AREA. THE WHEEL WOBBLED UNTIL IT FELL OFF. AFTER THE VEHICLE WAS REPAIRED THE RIGHT FRONT BALL JOINT WAS DETERMINED TO BE LOOSE AND REQUIRED REPLACEMENT. THE CONSUMER STATED THAT HE HAS NEVER BEEN OFF ROAD WITH THE VEHICLE. *TC *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 4, 200583,524 milesMA

CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION. DURING THE INSPECTION CONSUMER WAS INFORMED THAT ALL FOUR BALL JOINTS NEEDED TO BE REPLACED. CONSUMER CONTACTED THE MANUFACTURER, WHO INSISTED THAT ONLY THE 2000 THROUGH 2003 VEHICLES WERE BEING RECALLED. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 4, 2005MO

WHILE DRIVING 45 MPH CONSUMER HEARD A LOUD POPPING NOISE, AND THE VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 4, 200572,000 milesMA

FAILED FRONT UPPER AND LOWER BALL JOINTS AT 70,000. MY MECHANIC SYAS THAT IT IS UNSAFE TO DRIVE, AS THE WHEELS COULD FALL OFF. HE ALSO STATES THAT THE BALL-JOINTS SHOULD NEVER BE TOTALLY WORN AT ONLY 70,000 MILES. THERE IS A RBALL-JOINT RELATED RECALL FOR ALL 2000 - 2004 MODEL YEAR DURANGO'S, BUT MINE IS A 1999. DODGE/CHRYSLER HAVE BEEN LESS THAN COOPERATIVE. I SEE MANY, MANY OTHER 199 DURANGO OWNERS WITH THE SAME PROBLEM AND AM LOOKING FOR SOME RECOURSE/COMPENSETORY RESPONSE FROM DODGE TO FIX THE PROBLEM. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 4, 2005WI

I BOUGHT A 1999 DODGE DURANGO IN FEBRUARY 2004 AND HAD HEARD ABOUT THE FRONT BALL JOINT PROBLEMS THAT THEY WERE HAVING WITH THE DURANGOS AND DAKOTAS. I HAD THEM CHECKED AT A LOCAL REPAIR SHOP AND SURE ENOUGH BOTH THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES WERE IN SERIOUS NEED OF BEING REPLACED. I CHECKED WITH THE DODGE COMPANY AND WAS TOLD THAT THE BALL JOINTS WERE UNDER INVESTIGATION AND WOULD SOON BE RECALLED. I HAD THE JOINTS REPLACED AT MY EXPENSE AND WAS AMAZED AT THE DIFFERENCE I FELT WHEN I GOT IN TO DRIVE THE DURANGO THE FIRST TIME. THE WHOLE FRONT END FELT ALOT MORE SOLID. I DIDN'T WAIT TILL THE WHEELS FELL OFF LIKE MY FRIEND'S DURANGO. I HAVE CHILDREN AND WAS WORRIED THAT THEY WOULD GET SERIUOSLY INJURED SO I HAD THEM REPLACED WITH THE UNDERSTANDING THAT IF A RECALL WAS MADE, I WOULD GET REIMBURSED THE COST. THE 2000-2003 DURANGOS & DAKOTAS HAVE BEEN RECALLED FOR THIS EXACT REASON. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 3, 200554,000 milesCT

99 MY DODGE DURANGO. WITH 54,000 MILES, UPPER BALL JOINTS ON BOTH SIDES WERE WORN EXCESSIVELY, ESPECIALLY PASSENGER SIDE. BECAUSE OF MY CONCERN ABOUT THE DANGER OF BALL JOINT SEPARATION AND BECAUSE MY WIFE AND CHILDREN USE THIS VEHICLE, I REPLACED ALL OF THE BALL JOINTS. MY 99 HAS THE SAME PROBLEM AS THE RECENTLY RECALLED VEHICLES, BUT WAS NOT INCLUDED IN THE RECALL. BALL JOINTS SHOULD NOT WEAR OUT WITH ONLY 54,000 MILES. I HAVE SAVED THE OLD PARTS.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 3, 200558,000 milesNY

THE FRONT END MADE A BANGING SOUND. CONSUMER TOOK VEHICLE TO THE DEALER, AND IT WAS DETERMINED THE UPPER BALL JOINTS WERE DEFECTIVE. THIS VEHICLE WAS NOT INCLUDED IN THE BALL JOINT NHTSA RECALL 04V596000. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 3, 200588,000 milesMN

VEHICLE WAS MAKING A LOUD NOISE FROM THE FRONT. IT WAS TAKEN TO THE DEALER, AND THE UPPER BALL JOINTS WERE DEFECTIVE. THIS VEHICLE WAS NOT INCLUDED IN THE BALL JOINT NHTSA RECALL. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 2, 2005NV

ON 10-1-04, MY 1999 DODGE DURANGO, 4WD, HAD TO HAVE THE BALL JOINTS REPLACED WITH ONLY 72,500 MILES. I WAS ADVISED THAT THE BALL JOINTS WERE NOT HEAVY DUTY ENOUGH TO SUPPORT THE WEIGHT OF THE VEHICLE. I HAD EXCESSIVE PLAY IN THE STEERING COLUMN AND BAD SHIMMY IN THE FRONT END. I PAID TO HAVE THE REPAIR DONE ON 10-1-04. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 2, 2005WI

WE HAVE REPLACED AT LEAST TWO COMPLETE SETS OF BALL JOINTS ON OUR 1999 DODGE DURANGO IN THE LAST 5 YEARS. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 2, 2005HI

FAILURE OF FRONT SUSPENSION UPPER BALL JOINTS. I HAD BOTH REPLACED ALONG WITH THE LOWER BALL JOINTS BY A REPAIR FACILITY OTHER THAN THE DEALER WHO WAS UNABLE TO FIND THE PROBLEM EARLIER. I FOUND THE PROBLEM SIMPLY BY RAISING THE FRONT END OF THE VEHICLE AND VISUALLY INSPECTING THE JOINTS. *JB

Power Train › Automatic Transmission
Filed Jan 2, 200580,751 milesCT

OUR TRANSMISSION WOULD NOT SHIFT TO 3RD GEAR,REMOVED,REBUILT AND RE-INSTALL, EXCHANGED TORQUE CONVERTER NEEDED, REPLACED ALL SOLENOIDS AND SWITCH 12/31/04 STARTED AROUND 80,000 MILES. WORK DONE @ 80751. I AM ONE OF 3 PEOPLE THAT I KNOW WHO HAVE (OR HAD) A 99 DURANGO ON MY SONS HOCKEY TEAM, ALL HAVE HAD TROUBLE WITH TRANNY, 1 AT 64,000 MILES, FIXED AND TRADED, OTHER HAS SAME SYMPTOMS AS OURS, HAS 72,000 MILES.-- ONLINE STORIES SEEM TO INDICATE THIS IS NOT AN ISOLATED PROBLEM, TRANSMISSION SHOP SAID SEEMS TO BE VERY COMMON WITH EARLY MODELS TRANNY 42RE?--DATE OF BUILD 9/98-- VIN#1B4HS28Y3X535962-- NOT TO MENTION THE NEW "0 OIL PRESSURE" READING THAT HAPPENED THIS PAST W/E, WHICH SEEMS TO BE POPPING UP, WILL CLEAN PAN AND REPLACE PVC TO SEE IF THAT PROBLEM IS SOLVED AS RESEARCH INDICATES, AND LAST BUT LEAST- BALL JOINTS---AND NEW TIRES WILL BE NEEDED DUE TO UNEVEN INSIDE WEARING, EVEN IF "ROTATED" EVERY 7500 MILES. LONG TERM CHRYSLER OWNER, ALL VEHICLES OVER 125 K MILES, NEVER A PROBLEM--WHAT RECOURSE/SATISAFACTION IS THERE FOR THIS ?*JB

Electrical System
Filed Jan 1, 200530,000 milesIL

MOTOR, IGNITION, TIE RODS, BRAKES. HEATER/AIR HAVE HAD HARDLY NO HEAT OR A/C FOR THE LAST 4 YEARS.. HAVE REPLACED EVERYTHING FROM FAN, BLOWER, COOLING, WATER PUMP, HEATER CORE ETC. STILL BACK IN THE SHOP ON 12-28-04 GOT BACK TODAY 01-01-05 AND STILL NO HEAT DON'T KNOW WHAT IS WRONG WITH IT. *JB

Power Train › Automatic Transmission
Filed Dec 30, 200475,000 milesCA

WHILE PULLING OUT OF A PARKING LOT THERE WAS A LOUD KNOCK AND THE VEHICLE SHOOK. THE CHECK ENGINE LIGHT CAME ON, 75,000 MILES. I HAD THE VEHICLE TOWED HOME. THE NEXT DAY THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED, I HAD A MECHANIC DIAGNOSE THE PROBLEM AND HE SAID THERE WASN'T ONE AND THAT SOMETIMES THE LIGHTS JUST COME ON AND RESET THEMSELVES. AT 83,000 MILES MY TRANSIMISSION BEGAN TO SLIP. THE MACHNIC STATED THAT THE LOUD KNOCK THAT I EXPERIENCED EARLIER WAS A ROD THE CONNECTS THE TRANSMISSION THE THE ENGINE BREAKING AND THAT I NEEDED A NEW TRANSMISSION. TRANSMISSION WAS REPLACED WITH ONLY 83,000 MILES ON A WELL MAINTAINED VEHICLE. *AK

Suspension
Filed Dec 30, 2004DC

I HAVE A 1999 DODGE DURANGO, BRAKES REPAIRED. THE VEHICLE OVERHEATED, RADIATOR, AIR COMPRESSOR AND MORE PROBLEMS. *BF THE CONSUMER WAS TOLD THAT THE BALL JOINTS WERE GONE AND THE TRANSMISSION WAS STICKING. *SC *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 29, 200450,000 milesIA

WHILE HAVING A ROUTINE OIL CHANGE PERFORMED, THE MECHANIC NOTICED THAT THE UPPER BALL JOINTS WERE CORRODED AND NEEDED TO BE REPLACED. THE BALL JOINTS WERE REPLACED. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 29, 2004VA

WHILE DRIVING, THE VEHICLE STARTED VIBRATING UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE DRIVER NOTICED THAT THE PASSENGER SIDE WHEEL HAD CAVED IN. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE LEFT AND RIGHT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. PLEASE PROVIDE FURTHER INFORMATION. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 29, 2004CT

THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION. THE MECHANIC INFORMED THE CONSUMER THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

Suspension
Filed Dec 29, 2004PA

I OWN A 1999 DODGE DURANGO HAS SAME PROBLEM, BALL JOINTS PROBLEMS. *BF *SC

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 28, 2004116,103 milesLA

THE UPPER BALL JOINTS FAILED WITHOUT WARNING. THE CONSUMER NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS TILTED OUTWARD. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 28, 200484,323 milesME

UPON PERFORMING A FRONT END ALIGNMENT, THE DEALERSHIP NOTICED THAT THE FRONT UPPER AND LOWER BALL JOINTS WERE EXTREMELY WORN AND COULD FAIL AT ANY TIME. THE DEALERSHIP REPLACED THE BALL JOINTS. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 28, 200482,000 milesSC

WHILE DRIVING AT ANY SPEED, THE CONSUMER WOULD HEAR KNOCKING NOISES COMING FROM THE FRONT END OF THE VEHICLE. THE DEALERSHIP REPAIRED THE FRONT UPPER/LOWER BALL JOINTS. PLEASE PROVIDE MORE INFORMATION. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 28, 200465,900 milesNJ

THE VEHICLE WOULD VIBRATE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THE UPPER AND LOWER BALL JOINTS AND THE HUB BEARING NEEDED TO BE REPLACED. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 27, 2004SC

CONSUMER COMPLAINED ABOUT AN UPPER BALL JOINT PROBLEM. CONSUMER WAS HAVING NEW TIRES INSTALLED, AND ALSO REQUESTED AN ALIGNMENT. CONSUMER WAS TOLD THAT THE BALL JOINTS WERE DEFECTIVE, AND THERE WAS PLAY IN THE STEERING WHEEL. AN ALIGNMENT COULD NOT BE DONE UNTIL THE BALL JOINTS WERE REPLACED. CURRENTLY, THE MANUFACTURER IS ONLY WILLING TO PAY 50% OF THE DEFECT, BUT WILL NOT PAY THE TOTAL COST. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 27, 200460,000 milesCO

UPPER BALL JOINTS WERE DEFECTIVE. CONSUMER WAS GETTING AN ALIGNMENT, AND WAS INFORMED THAT THE UPPER BALL JOINTS WERE LOOSE AND AN ALIGNMENT WAS NOT POSSIBLE. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 27, 200474,000 milesIA

AFTER HEARING A LOUD NOISE COMING FROM THE FRONT END CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 27, 2004106,000 milesMI

WHILE DRIVING AT ANY SPEED FRONT END SHIMMIED. DEALERSHIP REPAIRED THE WORN OUT FRONT UPPER BALL JOINT TWICE. HOWEVER, PROBLEM WAS NOT RESOLVED. *AK

Wheels
Filed Dec 27, 200467,000 milesNJ

WHILE COMING TO A STOP AT 15 MPH FRONT PASSENGER'S SIDE WHEEL CAME OFF. CONSUMER HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 24, 2004AR

I WENT TO THE DODGE DEALER COMPLAINING THAT THE STEERING WAS LOOSE AND SOMEWHAT UNCONTROLLABLE ON CERTAIN PAVEMENT AND WAS TOLD IT MAY BE OUT OF ALIGNMENT AND ASKED ABOUT ANY RECALLS, WHICH I WAS TOLD THERE WERE NONE.WHEN I TOOK THE VEHICLE TO THE MOST REPUTABLE ALIGNMENT SHOP IN THE AREA , I WAS TOLD THE BALL JOINTS WERE EXTREMELY WORN AND NEEDED TO BE REPLACED. I HAD ALL 4 BALL JOINTS REPLACED AT THE SHOP'S ADVICE, MAINLY BECAUSE HE STATED THAT THE VEHICLE WAS ENGINEERED WITH UNDERSIZED BALL JOINTS THAT WERE NOT ABLE TO ENDURE THE NORMAL STRESSES OF THAT SIZE AND WEIGHT VEHICLE. I WAS TOLD THAT THE RIGHT FRONT UPPER BALL JOINT WAS WEAKENED TO THE POINT OF FAILURE. AT THE TIME THE VEHICLE HAD LESS THAN 70,000 MILES ON IT. I HAVE WORKED ON CARS SINCE A TEEN AND HAVE NEVER SEEN SUCH A FAILURE EVEN ON VEHICLES WITH WELL OVER 100,000 MILES.IT WAS SHORTLY AFTER THIS THAT I STARTED HEARING OF PROBLEMS WITH THE DURANGO AND DAKOTA BALL JOINTS. NOW DODGE HAS BEEN FORCED TO DO SOMETHING ABOUT THIS PROBLEM THAT I SUBMITTED TO THEM 2 YEARS AGO BUT AM LEFT OUT OF RECOUPING MY $450 TO HAVE THEM REPLACED FOR THE SAFETY OF MYSELF AND FAMILY BECAUSE THE RECALL ONLY INCLUDES 2000 MODELS ON. I DISAPPOINTED THAT THE RECALL DOESN'T GO BACK TO INCLUDE LATER YEARS AND OWNERS THAT FIRST NOTED THESE BALL JOINT PROBLEMS. I'VE BEEN WAITING FOR 2YRS. FOR SOMETHING TO BE DONE AND NOW TO BE EXCLUDED IS A SLAP IN THE FACE.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 23, 2004MA

MY WIFE HAS A 1999 DURANGO WITH 48000 MILES AND HAD TO HAVE ALL 4 BALL JOINTS REPLACED IN THE THING SINCE SHE PURCHASED THE VEHICLE. NOW THE ARE SAYING ONE OF THE BALL JOINTS ARE NO GOOD!!! GRANTED THE FIRST 2 WERE COVERED UNDER WARRANTY BUT SHE HAD TO PAY FOR THE OTHER 2 OUT OF HER POCKET AND NOW LOOKING TO PAY OUT OF POCKET AGAIN!!!!*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 23, 2004IL

VEHICLE WAS TAKEN TO FOR REGULAR MAINTENANCE WITH RESULTED IN SHOWING THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. CONSUMER HAD NO SIGNS OF DEFECT PRIOR TO THIS OCCASION. DEALER WILL REPAIR AT CONSUMER'S EXPENSE.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 23, 200480,530 milesIA

THE VEHICLE WOULD MAKE A SQUEALING NOISE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED.

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 23, 2004TX

BALL JOINTS NEED TO BE REPLACED. *TC

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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