MY TIRES STARTED TO WEAR IN AN UNUSUAL PATTERN. AFTER HEARING ABOUT THE 2000-2003 RECALL OF THE DODGE DURANGO I HAD MY 1999 CHECKED AND FOUND OUT THAT ALL FOUR OF MY BALL JOINTS ARE BAD. THE SAME THING THAT THEY ARE RECALLING THE 2000-2003 DURANGOS FOR. IT WILL COST APPROX. 650.00 TO FIX. I THINK THEY NEED TO EXTEND THE RECALL TO 1999. HAS ANYONE ELSE HAD ANY FAILURE WITH THE DURANGOS OTHER THEN THE RECALL YEARS? HOW DO THEY DETERMINE THAT ONLY THE 2000-2003 DURANGOS ARE THE ONLY ONES AFFECTED BY THE BALL JOINT FAILURE? APPERENTLY THE 1999 HAVE THE FAILURE TOO. PLEASE LET ME KNOW IF ANYONE ELSE HAS HAD TROUBLE WITH THEIR 1999 DURANGO. THANKS.*AK
1999 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
THE UPPER BALL JOINTS WORE OUT PREMATURELY. A RECALL FOR THE PART WAS ISSUED, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
AUTOMATIC TRANSMISSION SUDDENLY WENT OUT, WHILE OUT OF TOWN, AT 60,500 MILES. DEALER AND COMPANY REFUSED TO ASSIST IN ANY WAY SINCE 500 OUT OF WARRANTY. VEHICLE WAS NOT ABUSED OR USED FOR TOWING HEAVY EQUIPMENT. MAINTAINED REGULARLY, BUT NO ASSISTANCE EVEN AFTER CONTACTING CHRYSLER/DAHMLER. COST $1,600 TO REPLACE AT A TRANSMISSION CENTER.*AK
(1) NOISE IN FRONT OF VEHICLE, ESPECIALLY WHEN MAKING TURNS. NOISE GRADUALLY INCREASED WITH ABNORMAL MOVEMENT APPARENT WHILE TURNING. 2) VEHICLE TAKEN TO DEALERSHIP FOR EVAULATION - DEALERSHIP FOUND DEFECTIVE BALL JOINT. (3) BALL JOINT WAS REPLACED. THE NATURE OF THIS ISSUE COULD HAVE RESULTED IN COMPLETE FAILURE OF THE BALL JOINT CAUSING AN ACCIDENT. I FEEL THAT THE 1999 MODEL SHOULD HAVE BEEN INCLUDED IN THE RECENT RECALL. *AK
WHILE DRIVING AT ANY SPEED VEHICLE WANDERED ACROSS THE ROAD. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC INFORMED DETERMINEDTHAT BOTH UPPER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED.*AK THE UPPER AND LOWER BALL JOINTS WERE REPLACED. *TC
I OWN A 1999 DODGE DURANGO. I AM ABOUT TO HAVE TO REPLACE THE DRIVER'S SIDE UPPER BALL JOINT. I STARTED HEARING A NOISE ABOUT 2 WEEKS AGO. I CALLED THE DEALERSHIP AND THEY TOLD ME THAT I AM NOT INCLUDED IN THE RECALL. I HAVE RESEARCHED SEVERAL WEBSITES AND THERE ARE 100 OF 1999 DURANGOS THAT ARE HAVING THE EXACT SAME PROBLEM. I ALSO HAD TO REPLACE MY ENGINE. *AK
WHEN DRIVING AT ANY SPEED STEERING WHEEL PULLED TO THE LEFT/RIGHT. THIS CAUSED A DISTRACTION TO THE CONSUMER. DEALERSHIP WAS NOTIFIED., BUT DID NOT RESOLVE THE PROBLEM.*AK
LOST TOTAL CONTROL OF STEERING ON AN INTERSTATE HIGHWAY GOING 65 MPH. STEERING WHEEL DID NOT CONTROL THE TIRES. I AM TOLD THE STEERING SLIP JOINT CONTRACTED . THE CONSEQUENCYS OF THIS INJURY COULD HAVE RESULTED IN DEATH OF MYSELF AND FAMILY MEMBERS.LUCKLY IT DID NOT.. I AM SAVING THE PART IF DODGE WANTS TO INSPECT IT. I WAS NEVER SO HORRIFIED IN MY LIFE AS I DID NOT HAVE CONTROL OF MY DIVING SITUATION. I WOULD EXPECT CHRYSLER TO PAY FOR THE REPAIR AND FIX THE PART /INSPECT THE BALL JOINTS . *AK
VEHICLE WAS PURCHASED ON AUGUST 21, 1999. THE BALL JOINTS WERE SAME TYPE AS THOSE ON RECALL FOR YEAR BEGINNING 2000. *BF TWO YEARS AND FOUR MONTHS LATER THE BALL JOINTS FAILED. THE FRONT PASSENGER SIDE POWER WINDOW HAD BROKEN ALONG WITH THE TWO BACK POWER WINDOWS. THERE WAS ALSO A CRACKED SERPENTINE BELT, THE TENSIONER HAD FROZEN, THE THROTTLE BODY WAS DIRTY AND THE GASKET WAS LEAKING. *SC *JB
THE CONSUMER HAD TO REPLACE ALL FOUR BALL JOINTS DUE TO THEM BEING WORN. THE CONSUMER WAS AWARE OF DODGE'S RECALL FOR BALL JOINTS. NHTSA'S RECALL #04V596000. *JB
THE CONSUMER HEARD OF THE BALL JOINT PROBLEM/RECALL HER MODEL VEHICLE WAS HAVING. THE CONSUMER REQUESTED RELIEF UNDER THIS RECALL BUT WAS DENIED DUE TO TIME/MILEAGE LIMITATIONS. *NM THE CONSUMER REQUEST REIMBURSEMENT FOR HER OUT OF POCKET EXPENSES TO REPAIR THE BALL JOINTS PRIOR TO RECEIVING THE RECALL NOTICE. *NM
CONSUMER EXPERIENCED SEVERAL STEERING PROBLEMS. DURING THE LAST 8 MONTHS VEHICLE WAS SERVICED FOR THIS PROBLEM TWICE DUE TO THE BALL JOINTS MALFUNCTIONING. CONSUMER WAS AWARE OF THE DODGE INVESTIGATION ON DURANGOS AND DAKOTAS. *AK. *TC
A KNOCKING NOISE WAS COMING FROM THE FRONT. CONSUMER DROVE THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT DRIVER'S SIDE AND PASSENGER'S SIDE UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT SHE PURCHASED NEW TIRES AND THEY CUPPED IN NO TIME DUE TO BAD BALL JOINTS. THE CONSUMER WAS TOLD THAT THE SMALL BALL JOINTS ARE THE SAME BALL JOINTS IN A RECALL FOR ANOTHER YEAR/MODEL. *TC
CONSUMER NOTICED BOTH FRONT TIRES WERE WEARING EXCESSIVELY ON THE INSIDE AND THE VEHICLE WOULD WANDER ACROSS THE ROAD WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT UPPER BALL JOINTS NEEDED TO BE REPLACED. *JB
THE VEHICLE WOULD MAKE A SQUEALING NOISE WHILE BEING DRIVEN AT 35 MPH. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT BOTH FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOT NOTIFIED. *JB.....*AK
THE FRONT WHEELS WOULD WOBBLE WHILE DRIVING 55-60 MPH. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONSUMER THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. *JB
WE PURCHASED A BRAND NEW 1999 DODGE DURANGO IN OCTOBER 1998. IN NOVEMBER 2001 WHILE THE VEHICLE WAS BEING SERVICED THE TECHNICIAN INFORMED ME THAT THE BALL JOINTS WERE BAD AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS JUST OUT OF WARRANTY SO I HAD AN OUT OF POCKET EXPENSE OF $964.00. THE TECHNICIAN SAID THAT NOT TO REPLACE THE BALL JOINTS AT THAT TIME WOULD MAKE THE VEHICLE UNSAFE, THEREFORE I HAD LITTLE CHOICE BUT TO SPEND THE MONEY. SHORTLY AFTER THAT NEWS OF DURANGOS HAVING DEFECTIVE BALL JOINTS BEGAN SURFACE. THESE REPORTED INCIDENTS LEAD TO A RECALL INVOLVING DURANGOS BEGINNING IN 2000. WE BELIEVE THAT THE RECALL SHOULD INVOLVE ALL DODGE DURANGOS. THE FACT THAT THE MODELS PREVIOUS TO 2000 WERE USING THE SAME DEFECTIVE BALL JOINTS IS APPARENT BY WHAT HAPPENED TO US. THE FACT THAT WE HAD NO SERIOUS INCIDENTS IS DUE TO AN ALERT SERVICE TECHNICIAN AND THE GRACE OF GOD. THERE IS NO REASON DODGE SHOULD NOT REPLACE THE BALL JOINTS IN PREVIOUS MODELS OF DURANGOS OR REFUND THE EXPENSES OF THOSE WHO SOUGHT TO PROTECT THEIR FAMILIES BY REPLACING THE FAULTY PARTS. WE HAVE PROOF OF EXPENSES. WE CONTACTED DODGE AND THEY STATED THAT BECAUSE OUR VEHICLE WASN'T COVERED BY THE OFFICIAL RECALL THAT THEY HAD NO OBLIGATION TO RECTIFY OUR LOSSES. *NM
WHILE DRIVING, THE VEHICLE SHUT OFF LEAVING THE CONSUMER WITH NO POWER, NO POWER STEERING AND NO POWER BRAKES. *NM THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *SC *JB
AFTER 14 MONTHS, I HAVE HAD TO REPLACE THE UPPER AND LOWER BALL JOINTS AGAIN IN MY 1999 DODGE DURANGO 4 X 4. IT HAS 79,000 MILES ON IT. DODGE ONLY WARRANTIES PARTS FOR 12 MONTHS. I STARTED HEARING A LOUD SQUEAKING NOISE COMING FROM MY FRONT END. I TOOK THE VEHICLE TO THE DEALER, THINKING IT WAS SOME PROBLEM WITH THE SHOCKS. IT TURNS OUT THAT BOTH SETS OF BALL JOINTS SHOULD BE REPLACED. I HAVE THE WORN OUT BALL JOINTS. *JB
THE CONSUMER CHECKED THE OIL AND NOTICED THAT THE OIL READING STICK WAS SHOWING I QUART SHORT. THE CONSUMER WAS TRAVELING ON THE HIGHWAY, AND WHEN THE CONSUMER REACHED THE NEXT CITY HE CHECKED THE OIL AGAIN AND THE SAME READING APPEARED, ADD 1 QUART. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE INTAKE GASKET NEEDED TO BE REPLACED. *AK *SC
CONSUMER STATES THE UPPER BALL JOINTS WEAR OUT PREMATURELY. *AK THE CONSUMER STATED THAT WHEN THE VEHICLE WAS PURCHASED IT HAD THE UPPER BALL JOINTS REPLACED. *TC
I OWN A 99 DURANGO HAS SAME PROBLEM AS 2000-2003. UPPER BALL JOINTS PROBLEMS. CONSUMER WANTS TO KNOW WHY ARE YOU EXCLUDING 1999 WHEN THE PROBLEM EXISTED IN THE 1999. *BF
I OWN A 99 DURANGO, IT HAS SAME PROBLEM AS 2000-2003. UPPER BALL JOINTS PROBLEMS. CONSUMER WANTS TO KNOW WHY ARE YOU EXCLUDING 1999 WHEN THE PROBLEM EXISTED IN THE 1999. *BF
I OWN A 1999 DURANGO, IT HAS SAME PROBLEM AS THE 2000-2003. UPPER BALL JOINT PROBLEMS. CONSUMER WANTS TO KNOW WHY ARE YOU EXCLUDING 1999 WHEN THE PROBLEM EXISTED IN THE 1999. *BF
1999 DURANGO HAS SAME PROBLEM AS 2000-2003. UPPER BALL JOINT PROBLEMS. CONSUMER CONCERN WHY ARE YOU EXCLUDING 1999 WHEN THE PROBLEM EXISTED IN THE 1999. *BF THE CONSUMER STATED THERE WAS A LOUD POPPING NOISE COMING FROM THE VEHICLE WHEN A TURN WAS MADE OR GOING OVER A SMALL BUMP. *JB
1999 DURANGO HAS SAME PROBLEM AS 2000-2003. UPPER BALL JOINTS PROBLEMS. CONSUMER CONCERN WHY ARE YOU EXCLUDING 1999 WHEN THE PROBLEM EXISTED IN THE 1999. *BF
1999 DURANGOS HAS SAME PROBLEM AS 2000-2003. UPPER BALL JOINT PROBLEMS. CONSUMER CONCERN WHY ARE YOU EXCLUDING 1999 WHEN THE PROBLEM EXISTED IN THE 1999. *BF
THE VEHICLE'S BALL JOINTS FAILED. IT HAD SAME PROBLEM AS 2000 AND UP MODELS WHICH WERE RECALLED. THE CONSUMER WANTS TO KNOW WHY THE MANUFACTURER DIDN'T INCLUDE THE 1998 AND 1999 DURANGO'S IN THE RECALL. *BF *NM *SC *TC THE FIRST BALL JOINT FAILURE WAS AT 29000 MILES, THE NEXT FAILURE WAS AT 69000 MILES. *JB
THE CONSUMER HAD TO REPLACE THE VEHICLE'S DRIVER SIDE BALL JOINTS. CONSUMER WANTS TO KNOW WHY THE MANUFACTURER EXCLUDED THE 1999 DURANGO'S WHEN IT HAS THE SAME PROBLEM. *BF *NM THE MECHANIC STATED THAT THE OTHER SIDE WOULD MOST LIKELY NEED TO BE REPLACED IN ANOTHER 10K MILES. *SC THE CONSUMERS VEHICLE HAS 60000 MILES ON IT. *TC
THE CONSUMER'S 1999 DURANGO HAD THE SAME UPPER BALL JOINT PROBLEM AS THE 2000-2003 MODELS WHICH WERE RECALLED. CONSUMER WANTS TO KNOW WHY THE 1999 MODELS WERE NOT ADDED TO THE RECALL. *BF *NM *SC THE CONSUMERS VEHICLE HAD 50000 MILES ON IT AT THE TIME OF FAILURE. *TC *JB
THE CONSUMER'S 1999 DURANGOS BALL JOINT WORE OUT VERY EARLY. THE 2000 DURANGO WAS RECALLED FRO THE UPPER BALL JOINTS BUT NOT THE 1999. THE CONSUMER READ ABOUT MANY 1998'S DURANGO FAILURES ALSO. *BF *NM *SC *TC *JB
THE 1999 DODGE DURANGO UPPER BALL JOINTS HAD TO BE REPLACED. CONSUMER WANTS TO KNOW WHY THE 1999 DURANGO WAS NOT INCLUDED IN THE RECALL. *BF *SC *TC *JB
THE VEHICLE'S BALL JOINTS FAILED. THE VEHICLE HAD THE SAME SYMPTOMS AS THE RECALLED 2000 AND OLDER MODELS. CONSUMER WANTS TO KNOW WHY THE MANUFACTURER EXCLUDED THE 1999. *BF *NM *SC *TC *JB
DODGE DURANGO 1999 BALL JOINTS FAILURE. IT HAS SAME PROBLEM AS 2000 AND UP MODELS. THE CONSUMER WANTS TO KNOW WHY THE MANUFACTURER EXCLUDED THE 1999 MODEL. *BF *NM THE EXHAUST MANIFOLD HAD GONE BAD AND WAS REPLACED, THE DRIVERS SIDE WINDOW WAS INOPERATIVE AND WAS REPLACED THREE TIMES, AND THE A/C HAD GONE OUT. THE CONSUMER REQUESTED REIMBURSEMENT. *SC THE ENGINE HAD A PING SOUND AND WAS REPAIRED 4 TIMES BUT STILL PINGING. *TC
THE BALL JOINTS FAILED. THE VEHICLE HAS THE SAME PROBLEM AS 2000 AND LATER MODELS. THE CONSUMER WANTS THE MANUFACTURER TO COVER THE COST OF REPAIRING THIS FAILURE. *BF *NM *SC THE CONSUMERS VEHICLE HAD 65000 MILES AT THE TIME OF FAILURE. *TC *JB
THE VEHICLE'S BALL JOINTS FAILED. THE CONSUMER READ ABOUT A BALL JOINT RECALL ON THE 2000-2004 DURANGO'S. THE CONSUMER WANTS TO KNOW WHY THE MANUFACTURER EXCLUDED THE 1999 DURANGOS WHEN IT HAS THE EXACT PROBLEM AS 2000-2004 MODELS. *BF *NM *SC THE CONSUMERS VEHICLE HAD 55000 MILES ON IT AT THE TIME OF FAILURE. *TC *JB
THE VEHICLE BALL JOINTS FAILED. THE CONSUMER WANTS TO KNOW WHY THE MANUFACTURER EXCLUDED THE 1999 DURANGO'S WHEN IT HAS THE PROBLEM PROBLEMS AS 2000-03 MODEL YEARS. *BF *NM *SC *TC *JB
THE CONSUMER BELIEVES HE HAS BALL JOINT OR SEVERE BRAKE PROBLEM. *BF *NM *SC *TC *JB
THE VEHICLE'S FAULTY BALL JOINT CAUSED NOISE IN THE FRONT END OF THE VEHICLE. THE BALL JOINTS WERE REPLACED AND THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE REPAIRS. *BF *NM *SC *TC *JB
THE CONSUMER'S VEHICLE HAD THE SAME BALL JOINT PROBLEM AS DESCRIBED IN THE BALL JOINT RECALL FOR THE 2000-2003 MODEL YEARS. THE CONSUMER WANTS TO KNOW WHY THE 1999 MODEL WAS EXCLUDED FROM THE RECALL. *BF *NM *SC *TC *JB
THE CONSUMER OWNS A 1999 DURANGO AND HAD TO HAVE BOTH SET OF BALL JOINTS REPLACED WITH DODGE ORIGINAL PARTS. THE CONSUMER IS CONCERNED THAT THE PROBLEM MAY RECUR. THE CONSUMER BELIEVES THAT NHTSA NEEDS TO INCLUDE THE 1998-99 DODGE DURANGO'S IN THE RECALL. *BF *NM *SC *TC *JB
THE CONSUMER OWNS A OWN 1999 DODGE DURANGO THAT HAS BALL JOINT ISSUES. CONSUMER WANTS TO KNOW WHY THE 1999 DURANGOS WERE NOT INCLUDED IN THE BALL JOINT RECALL. *BF *NM *SC *TC *JB
RECALL CAMPAIGN: THE CONSUMER RECEIVED RECALL NOTIFICATION D47 HOWEVER HE FEEL THAT THE OFFERED RECTIFICATION OF THE UPPER BALL JOINT DEFECT DOES NOT GO FAR ENOUGH. *NM THE CONSUMER OWNS A 1999 DODGE DURANGO AND A 2001 DODGE DAKOTA. BOTH VEHICLE'S HAD UPPER AND LOWER BALL JOINT FAILURES. THE REPAIRS WERE MADE PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE. THE CONSUMER REQUEST REIMBURSEMENT FOR BOTH VEHICLE'S *NM
WHILE HAVING A MAINTENANCE INSPECTION CONDUCTED, THE LOWER BALL JOINTS WERE FOUND TO BE DEFECTIVE. THE CONSUMER HAS TO HAVE THE BALL JOINTS REPLACED. *NM
DODGE DURANGO 1999 BALL JOINTS FAILED, REPLACED UPPER AND LOWER BALL JOINTS ON BOTH DRIVER AND PASSENGER SIDE. CONSUMER STATED THAT THE 99 MODELS HAVE THE SAME PROBLEM AS THE RECALLED VEHICLES 2000-04. *BF *JB
DODGE DURANGO 1999 BALL JOINTS FAILURE, REPLACED BALL JOINTS. CONSUMER STATED THAT THE 99 AND 98 MODELS HAVE THE SAME PROBLEM WITH THEIR BALL JOINTS AS THE RECALLED MODELS. *BF *JB
DODGE DURANGO 1999 BALL JOINTS FAILURE. CONSUMER STATED THE BAD UPPER BALL JOINTS ARE ACTUALLY ON 1998-2004 DURANGOS. ALL OF THE BALL JOINTS ON THE CONSUMERS VEHICLE NEED TO BE REPLACED. *JB
DODGE DURANGO 1999 BALL JOINTS DEFECTIVE ALL 4 BALL JOINTS WERE LOOSE. CONSUMER STATED THAT 99 MODELS HAVE THE SAME PROBLEM AS THE RECALLED 2000-2004 VEHICLES. *BF THE CONSUMER STATED HE HAS HEARD POPS AND CRACKS FROM THE VEHICLE SINCE HE PURCHASED IT NEW. *JB
AT 38,000 MILES I TOOK MY 1999 DURANGO TO GET MY STATE INSPECTION. THE FRONT END NEEDED TO BE REPAIRED BECASUE OF A FAILED BALL JOINT. THIS REPAIR COST ME $700 DOLLARS. THIS IS THE FIRST YEAR OF THE DURANGO AND THEY HAVE RECALLED THE CAR FOR THIS ISSUE. THE RECALL IS FOR THE YEARS 2000 UNTILL PRESENT. WHAT ABOUT THE PEOPLE LIKE ME WHO BOUGHT THE FIRST DURANGO. THERE ARE A LOT OF THESE OLDER MODELS ON THE ROAD THAT ARE UNSAFE. *AK
I HAVE HAD TO REPLACE MY BALL JOINTS ON MY 1999 DODGE DURANGO TWICE IN THREE YEARS. I ALSO FOUND OUT TODAY THAT I NEEDED A NEW HUB ASSEMBLY. I KNOW THERE ARE LOT OF PEOPLE EXPERIENCING SIMILAR PROBLEMS WITH THIS VEHICLE AND WANT TO KNOW IF THERE IS ANYTHING THAT CAN BE DONE TO HAVE DAIMLER/CHRYSLER FIX THIS PROBLEM. I ALSO, KNOW THAT THERE IS A RECALL FOR 2000-2004 MODELS, BUT WHAT ABOUT 1999 MODELS. IT SEEMS AS THOUGH SIMILAR PROBLEMS EXIST WITH PREMATURE AGING OF THE BALL JOINTS AND OTHER FRONT END COMPONENTS. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Dodge Durango → · Every Durango year → · How the figures are calculated →