1999 Dodge Durango complaints

WHEN TAKEN VEHICLE FOR STATE INSPECTION THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED DUE TO WEAR.*AK

THE STEERING WHEEL VIBRATED WHILE DRIVING 35 MPH OR MORE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP FOR A FRONT WHEEL ALIGNMENT. THE MECHANIC INFORMED THE CONSUMER THAT THE ALIGNMENT COULDN'T BE PERFORMED BECAUSE THE UPPER AND THE LOWER BALL JOINTS NEEDED TO BE REPLACED ON BOTH SIDES. *JB FRONT WHEELS WORN UNEVENLY TO THE POINT THAT THERE WAS A SLIGHT VIBRATION IN STEERING. *TC

DURING INSPECTION, THE CONSUMER WAS INFORMED THAT THE UPPER/LOWER BALL JOINTS WERE WORN. THE DEALERSHIP REPAIRED THE PROBLEM. *AK *TT

THE CHILD SEAT WOULD NOT REMAIN LATCHED INTO THE BASE. *NM MODEL NUMBER# IMCN00US01BP41TV41 *SC *JB

I PURCHASED A 1999 DODGE DURANGO NEW IN SEPTEMBER OF 1998. WHILE THE VEHICLE WAS STILL UNDER WARRANTY, I COMPLAINED THAT THERE WAS A ROUGH GRINDING NOISE IN THE AREA OF THE RIGHT FRONT OF THE VEHICLE. THE VEHICLE NOW HAS 46795 MILES. ON FEBRUARY 9, 2005, THE NOISE WAS VERY LOUD AND WE WERE SCARED TO DRIVE THE VEHICLE. WE TOOK IT TO THE CHRYSLER DEALERSHIP (CARL GREG CHRYSLER-JEEP IN JOHNSON CITY, TN) AND WE WERE TOLD THAT THE BALL JOINTS WERE GOING BAD AND NEEDED TO BE REPLACED. I ALSO WAS TOLD THAT THERE WAS A RECALL ON SOME OF THE DURANGOS. THE SERVICE MANAGER TOLD ME THAT HE COULD REPLACE THE JOINTS BUT HE WOULD HAVE TO USE THE SAME MODEL THAT WAS ON THE VEHICLE BECAUSE THE NEW REDESIGNED JOINTS HAD NOT BEEN RELEASED FROM CHRYSLER. I WAS TO COME BACK WHEN THE NEW JOINTS CAME IN. THE NOISE BECAME VERY BAD AND WE WERE SCARED TO DRIVE THE VEHICLE. I TOOK IT TO THE DODGE DEALER (CARL GREGORY DODGE OF JOHNSON CITY) (THE CHRYSLER-JEEP DEALERSHIP HAD CLOSED) FOR SERVICE. I WAS TOLD THAT THE DRIVER AND PASSENGER SIDE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED AND THAT IT WAS DANGEROUS TO DRIVE THE VEHICLE. I HAD THE JOINTS REPLACED AND IT COST ME $760.40 OUT OF MY POCKET TO REPAIR BOTH SETS OF BALL JOINTS ON A VEHICLE WITH 46795 MILES AND IS DRIVEN BY MY WIFE WHEN THE WEATHER IS BAD. THE VEHICLE IS IN THE GARAGE THE TIME IT IS NOT BEING DRIVEN BY MY WIFE. I AM NOW TOLD THAT THERE IS NO RECALL ON MY DURANGO AND THERE ARE NO PROBLEMS REPORTED WITH BALL JOINTS ON THE 1999 DURA

WHILE THE VEHICLE WAS BEING INSPECTED AT STATE INSPECTION STATION THE INSPECTOR INFORMED CONSUMER THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED ON THE RIGHT SIDE, AND THE LOWER BALL JOINT ON THE LEFT SIDE ALSO NEEDED TO BE REPLACED. DEALER WAS NOTIFIED.*AK

THE UPPER AND LOWER BALL JOINTS WORE OUT COMPLETELY. *AK

I'VE BEEN NOTICING IMPROPER TIRE WEAR ON MY 1999 DURANGO AND HAD IT LOOKED AT AND WAS TOLD THE BALL JOINTS ARE FAILING. NOW I NEED TO HAVE THEM REPAIRED AT MY OWN EXPENSE WHEN THE SAME PROBLEM FOR 2000 TO 2003 WAS ADDRESSED BY A RECALL THAT SHOULD HAVE INCLUDED 1999!! *JB

I HAVE A 1999 DODGE DURANGO 4WD AND HAVE SUFFERED THE SAME UPPER BALL JOINT PROBLEM IDENTIFIED IN THE DECEMBER 2004 RECALL OF THE 2000-2003 DODGE DURANGO. I HAD TO HAVE THE UPPER BALL JOINT AND MOST OF THE FRONT SUSPENSION REPLACED. FORTUNATELY I REPLACED THE WORN PARTS BEFORE HAVING AN ACCIDENT. *JB

I PURCHASED MY 1999 DURANGO IN EARLY 2000. SINCE THAT TIME, I HAVE HAD TO REPLACE NUMEROUS PARTS OF THE FRONT END SUSPENSION INCLUDING WHEEL BEARINGS ON SEVERAL OCCASIONS, RIGHT SIDE HUB ASSEMBLY, BOTH SPINDLES, AND THE ROTORS TWICE. LAST WEEK, I NOTICE THE WHEEL WAS LITERALLY FLOPPING SIDEWAYS WHEN I TURNED. MY DEALER THEN REPLACED THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES. AFTER THE REPLACEMENT OF THE BALL JOINTS, I DROVE THE VEHICLE AND NOTICED AN EXTREME SHAKING WHEN APPLYING THE BRAKES, AND A DRAMATIC PULL TO THE RIGHT. MY DEALER EXAMINED THE FRONT END AGAIN, AND AFTER ELIMINATING ALL OTHER POSSIBILITIES FOR THE PROBLEM THEN NOTICE THAT THE FRONT BRACKET WHICH HOLDS THE LOWER CONTROL ARM ON THE RIGHT SIDE WAS FRACTURED. UPON EXAMINING THE BRACKET THEY DISCOVERED THAT THERE WAS NO SPOT WELD ON THE BRACKET AND THE TWO SIDE WELDS WERE ONLY ON THE FRAME, BUT NOT THE BRACKET ITSELF. THE BRACKET AND FRAME WERE FRACTURED ALMOST ALL THE WAY AROUND THE FRAME. ACCORDING TO THEIR SERVICE MEN, AND BODY REPAIR STAFF, THE BRACKET APPEARS TO HAVE NEVER BEEN PROPERLY WELDED AT THE MANUFACTURE. SUBSEQUENTLY, I HAVE A VEHICLE, WITH THAT I CANNOT DRIVE. THIS SEEMS TO BE A MANUFACTURE DEFECT, WHICH RESULTED IN ME HAVING TO DO NUMEROUS REPAIRS OVER THE 5 YEAR PERIOD I HAVE OWNED THE VEHICLE, AND PUT MY FAMILY IN SERIOUS DANGER OF A CATASTROPHIC FRONT END FAILURE. *NM

RE DODGE DURANGO RECALLS FOR BALL JOINTS -WHAT ABOUT 1999. *BF THE CONSUMER BELIEVES THAT THE 1998 AND 1999 DODGE DURANGO ALSO NEEDS TO BE RECALLED FOR FAULTY BALL JOINTS. *NM

DODGE DURANGO 1999 BALL JOINTS REPLACED. *BF THE CONSUMER BELIEVES THE 1999 DODGE DURANGO SHOULD BE INCLUDED IN THE CURRENT RECALL. *NM

DODGE DURANGO 1999 UPPER BALL JOINTS DEFECT. *BF THE UPPER BALL JOINT ON THE CONSUMER'S VEHICLE POPPED OFF AND CAUSED THE FRONT END TO COLLAPSE. *NM

DODGE DURANGO 1999 UPPER BALL JOINTS DEFECT. *BF THE CONSUMER WOULD LIKE TO KNOW WHY HIS VEHICLE IS NOT INCLUDED IN THE RECALL. *NM

DODGE DURANGO 1999 UPPER BALL JOINTS DEFECT. *BF THE CONSUMER DOES NOT UNDERSTAND WHY THE BALL JOINTS ON HIS VEHICLE WEREN'T RECALLED. *NM

UPPER BALL JOINTS SEVERELY WORN OUT. (DANGEROUS!) TIE ROD ENDS LOOSE. THESE VEHICLES (1999 MODEL YEAR) NEED TO BE INCLUDED IN THE BALL JOINT RECALL. THE SUSPENSION/UPPER BALL JOINTS ARE POORLY DESIGNED AND WAY TO LIGHT DUTY! *NM

BALL JOINT FAILURE IN A 1999 DODGE DURANGO. CAUSED SEVERE TIRE DAMAGE. *NM

WHILE TRAVELING AT 25 MPH AND HEARD A LOUD NOISE, DROVE VEHICLE TO A MECHANIC, WHO DISCOVERED THAT BALL JOINTS/ FRONT END , AND LEAD SPRINGS WERE DEFECTIVE. *AK *NM

VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER BALL JOINTS WERE DEFECTIVE, AND NEEDED TO BE REPLACED. *AK

RE RECALL ISSUED ON DODGE DURANGOS FOR DEFECTIVE BALL JOINTS, HAS REPLACED BALL JOINTS TWICE ON 1999 DURANGO. *BF THE FIRST REPLACEMENT WAS MADE AT 44701 MILE THE SECOND ONE WAS AT 86869 MILES. *NM

1) NORMAL ON ROAD CAR DRIVING CITY 2) BALL JOINTS ON 99 DURANGO. CAR SWERVING ON ROAD AND PULLING HARD TO THE LEFT WHEN BRAKES APPLIED. LUCKILY WITH YOUR WARNINGS ABOUT 00-03 DURANGO'S I KNEW IT WAS A SERIOUS PROBLEM AND TOOK IT IN IMMEDIATELY. CONSEQUENCES COULD HAVE BEEN GRAVE IF I DIDN'T KNOW ABOUT THE 00-03 RECALL 3) DEALERSHIP REPAIR AND REPLACE FRONT AXLE BALL JOINTS 558$

THE UPPER AND LOWER BALL JOINTS, WERE DISCOVERED DEFECTIVE WHILE CONSUMER WAS HAVING THE VEHICLE ENGINE TUNED. THE CONSUMER WAS NOT INCLUDED IN THE BALL JOINT NHTSA RECALL CAMPAIGN 04V596000. *AK *TC

THE CONSUMER WAS HAVING A PROBLEM WITH HIS TIRES WEARING, SO HE TOOK THE VEHICLE TO THE DEALER. IT WAS DISCOVERED THE UPPER AND LOWER BALL JOINTS ARE DEFECTIVE. *NM

THE VEHICLE WAS TAKEN TO A DEALERSHIP FOR HEATING PROBLEMS AND FAILURE OF STARTING. THE VEHICLE WAS TOWED TO A DEALERSHIP WHICH COULD NOT REPAIR THE PROBLEM. WHILE AT ANOTHER SHOP, A MECHANIC REPLACED THE UPPER/LOWER BALL JOINTS. THIS VEHICLE IS OUT OF THE REMEDY SCOPE FOR YEAR NHTSA RECALL 04V596000 BALL JOINTS, BUT STILL HAD FAILURE. PLEASE PROVIDE DETAILS. *NM

IN NOVEMBER 2003, MY WIFE HAD A BLOWOUT WHILE DRIVING OUR 1999 DODGE DURANGO ON THE HIGHWAY. THIS WAS JUST AFTER FOUR NEW TIRES HAD BEEN PUT ON THE DURANGO. THE SERVICE CENTER STATED THAT THE BLOWOUT WAS A RESULT OF PROBLEMS WITH THE BALL JOINTS AND TIE RODS. THEN IN APPROXIMATELY NOVMEBER, 2004 WE HAD TO HAVE MAJOR REPAIR OF THE FRONT AXLE. IN JANUARY, 2005 THE DURANGO REQUIRED REPLACEMENT OF THE FRONT BALL JOINTS, TIE RODS, TWO NEW TIRES AND ALIGNMENT. THIS AFTER THE SAME PARTS HAD BEEN REPLACED JUST 14 MONTHS EARLIER. I DO NOT HAVE THE PARTS THAT WERE REPLACED. *JB

REQUEST FOR REIMBURSEMENT FOR BALL JOINT REPAIR ON DODGE DURANGO. *BF THE BALL JOINTS ON THE CONSUMER'S VEHICLE FAILED PRIOR TO RECALL NOTIFICATION. *NM

ON MY 1999 DODGE DURANGO THE UPPER AND LOWER BALL JOINTS FAILED AT 61,600 MILES. I NOTICED UNUSUAL WEAR PATTERNS ON MY TIRES. I HAD MY VEHICLE CHECKED OUT AT A LOCAL GARAGE. THEY DISCOVERED THE UPPER AND LOWER BALL JOINTS WERE FAILING. THEY ADVISED ME THAT I NEEDED TO REPLACED THE UPPER AND LOWER BALL JOINTS BECAUSE THEY WERE AT RISK OF DANGEROUS FAILURE. I HAD TO REPLACE ALL MY TIRES AND PAY FOR THE UPPER AND LOWER BALL JOINTS TO BE REPLACED. *AK *SC *JB

FRONT END BALL JOINTS ON THE DODGE DURANGO FAILED WHILE DRIVING AT A LOW SPEED. *BF *NM

WHILE DRIVING AND UPON BACKING OUT OF THE DRIVEWAY THE TIRE DISENGAGED. THE TIE ROD, AND BALL JOINTS FAILED. CONSUMER HAD THE VEHICLE REPAIRED. CONSUMER HEARD OF RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER CONTACTED THE DEALER, AND WAS ADVISED THAT THE 1999 MODELS WERE NOT INCLUDED. *AK

WHILE TURNING LEFT DRIVER HEARD A LOUD POPPING NOISE COMING FROM THE FRONT. THEN, VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC LUBRICATED THE FRONT SUSPENSION. HOWEVER, THE PROBLEM RECURRED, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

A CLICKING NOISE CAME FROM THE FRONT OF THE VEHICLE, AND THE STEERING SHOOK AT LOW SPEEDS, MAKING IT UNEASY TO CONTROL VEHICLE. MANUFACTURER WAS NOTIFIED BY CONSUMER.*AK

BALL JOINTS OF DODGE DURANGO 1999 SHOWED EXCESSIVE PLAY AND DEALERSHIP ENCOURAGED CONSUMER TO REPLACE BECAUSE OF SAFETY CONCERNS. VEHICLE HAS BEEN CONSISTENTLY MAINTAINED AND HAS ONLY72715 MILES ON IT. CHRYSLER IS ACCEPTING NO RESPONSIBILITY AT THIS TIME EVEN THOUGH SUBSEQUENT YEARS HAVE BEEN RECALLED FOR THE IDENTICAL PROBLEM. *JB

BALL JOINT EXCESSIVE WEAR $1600.00 TO REPAIR AT 41000 MILES. *AK

LOOSE UPPER / LOWER BALL JOINTS ON 1999 DODGE DURANGO 4X4, 86,000 MILES. CHRYSLER HAS RECALLED THE 2000 THRU 2003 DURANGO / DAKOTA 4X4 FOR REPLACEMENT OF THE SAME BALL JOINTS. SPOKE WITH DODGE/CHRYSLER'S CUSTOMER SERVICE ON 2-9-05 AND THEY ADVISED ME TO TAKE IT INTO A DODGE ON SERVICE CENTER FOR THERE TECH'S TO ANALYZE. BEFORE I COULD GET IT IN ON 2-10-05, THEY REFUSED TO PROVIDE ANY FURTHER CONSIDERATION.*AK

BOTH FRONT UPPER BALL JOINTS WORE OUTPERMATURELY, AND NEEDED REPLACEMENT WITHIN 3 MONTHS OF EACH OTHER. THIS IS DUE TO THE DEFECT DESCRIBED IN RECALL 04V059000 BUT THE VIN AND MY IN NOT INCLUDED. *AK

THE CONSUMER STATED THE STEERING WAS VERY UNSTABLE. TOOK VEHICLE IN FOR A FRONT END ALIGNMENT AND THE DEALER NOTICED THAT THE FRONT BALL JOINTS AND TIE ROD NEEDED REPLACEMENT. *AK THE DEALER ALSO REMOVED AND REPLACED BOTH CONTROL ARMS. *PH *NLM THE ENGINE LIGHT WAS ON. WHEN THE VEHICLE WAS STARTED THE RPM'S ARE HIGH. ENGINE CONTROL MODULATOR AND INJECTOR WIRE HARNESS WAS REPLACED. *TC

DURING ROUTINE INSPECTION DEALERSHIP INFORMED THE CONSUMER THAT FRONT UPPER/LOWER BALL JOINTS WERE WORN OUT. DEALERSHIP DID NOT RESOLVE THE PROBLEM. *AK *JB

WHILE DRIVING AT LOW SPEEDS CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. SUDDENLY, THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT, AND THE MECHANIC DETERMINED THAT BOTH FRONTAL UPPER AND LOWER BALL JOINT NEEDED TO BE REPLACED. *AK THE CONSUMER NOTICED SEVERE TIRE WEAR ON THE FRONT TIRES. *TC *JB

UPPER BALL JOINTS WORE OUT PREMATURELY. DEALER WAS NOTIFIED. *AK THIS PROBLEM RESULTED IN TIRE REPLACEMENT. *SC *JB

THE CONSUMER HAD TO REPLACE SEVERAL TIRES DUE TO WORN UPPER AND LOWER BALL JOINTS. *AK THE CONSUMER EXPERIENCED THE SAME RECALL PROBLEM AS THE 1998-1999 MODELS. THE RIGHT FRONT AND LEFT WINDOWS WERE INOPERATIVE, THERE WAS NOISES COMING FROM THE SERPENTINE BELT, THE VEHICLE HAD TAKEN TOO LONG TO CRANK AFTER SITTING FOR A WHILE AND THE INTAKE MANIFOLD LEAKED OIL. *SC *JB

THE DRIVER NOTICED THAT THE VEHICLE STARTED JERKING UNCONTROLLABLY AND HESITATING WITHOUT WARNING. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. THEN, THE VEHICLE STALLED. DRIVER TURNED OFF THE VEHICLE FOR TEN MINUTES, AND THEN RESTARTED. FEW MILES DOWN THE ROAD THE VEHICLE STALLED AGAIN. DRIVER TRIED TO RESTART VEHICLE, BUT WAS UNABLE TO DO SO. DRIVER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. DUE TO SLUDGE BUILD UP. *AK

BALL JOINTS REPORTED TO NEED REPLACING IN 1999 DURANGO IN DECEMBER 2003 (77,000 MILES) BY OUR SERVICE AGENT. SERVICE AGENT ALSO SAID THAT THERE HAVE BEEN A NUMBER OF COMPLAINTS LIKE THIS, AND THAT USDOT AND DAIMLER-CHRYSLER IS LOOKING IN TO IT. WE WERE TOLD BY SERVICE DEPT. AT GREGORY DODGE (HIGHLAND PARK, IL) THAT THERE HAVE NOT BEEN ANY RECALLS, BUT THAT DAIMLER-CHRYSLER WAS LOOKING IN TO COMPLAINTS. BALL JOINTS NOT REPLACED AT THAT TIME BECAUSE WE EXPECTED RECALL. THIS PRODUCT DEFECT WAS IDENTIFIED, AND A RECALL WAS ISSUED IN DECEMBER 2004. WE WERE SHOCKED TO SEE THAT ONLY MY 2000 AND YOUNGER WERE RECALLED FOR THIS DEFECT. WE CHALLENGE THE EXPANSE OF THAT RECALL, BECAUSE IT SHOULD INCLUDE MY 1999 BECAUSE OF THE SAME SAFETY HAZARD.*JB

WE WERE DRIVING EAST ON I-90, JUST EAST OF GARY, IN. OUR SUV CAUGHT FIRE, WE COULD SMELL SMOKE, AND WE MADE AN EMERGENCY STOP AT EXIT 17. ANOTHER CAR PULLED UP BEHIND US, AND THE DRIVER SAID HE SAW FLAMES UNDER THE CAR. MY WIFE AND I RAN FROM THE CAR IN FEAR. THE CAR HAD A FULL TANK OF GAS, AND WE FELT OUR LIVES WERE IN JEOPARDY. I TOLD THE TOLL BOOTH ATTENDANT THAT MY CAR WAS ON FIRE, GOT A FIRE EXTINGUISHER FROM HER, AND SHE VOLUNTEERED TO CALL THE FIRE DEPARTMENT. I PUT OUT THE FIRE THAT WAS ON THE DRIVER'S SIDE OF THE FRONT AXLE. WE CALLED OUR STATE FARM AGENT TO REPORT THE INCIDENT. THE SUV WAS TOWED TO GREGORY DODGE IN HIGHLAND PARK, IL TO ASSESS THE DAMAGE, WHERE IT IS STILL BEING EVALUATED. AS A RESULT OF THE FIRE, THE FRONT AXLE AND DRIVE SHAFT DISINTEGRATED. *JB

THERE HAS NOT BEEN AN ACCIDENT OR INJURY AS OF YET. THE OBVIOUS IS THE DODGE RECALL FOR DEFECTIVE BALL JOINTS. I PURCHASED A NEW 1999 DURANGO WHICH HAS ONLY 43000 MILES ON IT. I RECENTLY HAD THE FRONT BRAKES REPLACED AND MY MECHANIC INFORMED THAT THE BALL JOINTS WERE METAL TO METAL. I OWN ANOTHER VEHICLE THAT I DRIVE DAILY. I EMAILED DAIMLERCHRYSLER AND THE RESPONSE WAS THE DEALER "WAS EMPOWERED BY DAIMLERCHRYSLER TO DETERMINE THE MERITS OF ANY GOODWILL POLICY CONSIDERATION FOR REPAIRS BEYOND YOUR MANUFACTURER'S WARRANTY". I CALLED THE DEALER AND GAVE THEM ALL THE PERTINENT INFORMATION TO THAT POINT. THEY INFORMED THE ABOVE INFORMATION WAS NOT ENTIRELY TRUE AND THEY HAD TO INSPECT THE VEHICLE AND THEN CONTACT DAIMLERCHRYSLER TO DETERMINE A SOLUTION. AFTER THE INSPECTION I WAS INFORMED THAT NOT ONLY THE UPPER AND LOWER BALL JOINTS WERE BAD BUT ALSO THE INNER TIE ROD ENDS. THEY OFFERED A 50/50 SPLIT FOR THE SUM OF $725.00. I DECLINED THIS OFFER DUE TO THE OBVIOUS. I FEEL THAT THE FAULTY BALL JOINTS CAUSED THE TIE ROD ENDS TO WEAR PREMATURELY AND SHOULD BE CATEGORIZED UNDER THE RECALL AND COVERED 100%. THE VEHICLE IS IN EXCELLENT CONDITION AND HAS FAR BELOW THE EXPECTED MILEAGE. I HAVE COPIES ALL EMAILS AND INVOICES AVAILABLE AT THIS TIME. THANK YOU, JOSEPH MAESTAS. *JB

CONSUMER NOTICED EXCESSIVE WEAR ON THE INSIDE OF THE LEFT FRONT TIRE. VEHICLE WAS TAKEN TO THE REPAIR SHOP, AND MECHANIC DETERMINED THAT CONSUMER THAT THE FRONT UPPER BALL JOINT WAS LOOSE, AND NEEDED TO BE REPLACED. *AK

VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION, AND MECHANIC DETRERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK

THE UPPER BALL JOINTS ARE LOSE/WORN AND IS CAUSING THE FRONT TIRES TO WEAR. THE DEALERSHIP REPAIRED THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *JB

WHILE DRIVING CONSUMER HEARD A LOUD SQUEAKING NOISE FROM THE FRONT END OF THE VEHICLE. TOOK VEHICLE TO DEALER FOR INSPECTION, AND THEY REPLACED BOTH LOWER BALL JOINTS.*AK

A LOUD SQUEAKING NOISE STARTED COMING FROM THE FRONT AND REAR OF THE VEHICLE. ALSO, DRIVER NOTICED THAT THE TIRES HAD UNEVEN WEAR ON THE INNER SIDE. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH LEFT AND RIGHT UPPER AND LOWER BALL JOINTS, AND ALL FOUR TIRES NEEDED TO BE REPLACED. *AK. DEFECTIVE BALL JOINTS CAUSED VEHICLE TO WANDER ON ITS OWN, AND FLOAT FROM SIDE TO SIDE. ALSO, REPLACED BOTH INNER TIE RODS. *AK

CONSUMER REPORTED TWO INCIDENTS. FIRST INCIDENT INVOLVED VEHICLE EXPERIENCING A THUMPING NOISE WHEN ACCELERATING FROM A STOP POSITION. VEHICLE HAD BEEN TO THE DEALER, AND DEALER REPLACED THE FRONT WHEEL BEARING. THE SECOND INCIDENT INVOLVED VEHICLE LOSING STEERING CONTROL WHILE DRIVING 35 MPH. THIS ALMOST CAUSED A TRACTOR TRAILER CRASHING INTO CONSUMER'S VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT PROBLEM RECURRED. *AK