1998 DODGE DURANGO UPPER & LOWER BALL JOINT PREMATURE FAILURE. REPLACEMENT OF ALL FOUR AT 57K MILES IN JUNE 2003. *PH
1998 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
CONSUMER STATES THAT UPPER BALL JOINT IS WEARING PREMATURELY. *AK
CONSUMER STATES LOWER BALL JOINTS ARE WEARING PREMATURELY.*AK
PREMATURE WEAR AND REPLACEMENT OF THE LOWER AND UPPER BALL JOINTS
CONSUMER STATES THAT UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED. *AK
CONSUMER STATES THAT LOWER BALL JOINT IS WEARING OUT PREMATURELY.*AK
AT 85000 MILES I STARTED HAVING SIGNIFICANT PROBLEMS WITH THE TRANSMISSION. WHEN FIRST STARTED IN THE MORNING THE TRANSMISSION DOES NOT SHIFT OUT OF FIRST GEAR UNTIL THE TACH READS 2500 RPM. THIS CAUSES A CHECK ENGINE LIGHT TO COME ON BECAUSE THE TRANSMISSION IS SENDING A FAULT CODE TO THE COMPUTER. ALSO THERE ARE MANY MANY TIME THAT THE CAR BOGS DOWN WHEN TRYING TO ACCELERATE AND THEN WILL FINALLY KICK INTO GEAR HOWEVER PASSING SPEED IS VERY VERY POOR. I HAD THE PROBLEM DIAGNOSED AND WAS TOLD IT IS GOING TO COST WELL OVER 1500.00 TO REPAIR WHICH IS WHY I HAVE YET TO HAVE IT DONE BECAUSE QUITE FRANKLY I CANNOT AFFORD THAT RIGHT NOW.THAT IS HOW I FOUND OUT ABNOUT THIS COMPLAINT SERVICE BECAUSE I WAS TOLD THAT 98 DURANGOS HAVE HAD THIS PROBLEM SINCE THE CAR WAS BUILT AND THE MORE RESEARCH THAT I DO ON IT THE MORE I DISCOVER THAT THERE IS TRUTH TO THAT STATEMENT. THERE IS NO WAY THAT A TRANSMISSION SHOULD GO OUT THAT QUICKLY. I HAVE NEVER USED THIS VEHICLE TO TOW ANYTHING AND IT HAS JUST BEEN USED TO GO BACK AND FORTH TO WORK AND OTHER NORMAL FAMILY ERRANDS. I HAVE NEVER TAKEN IT OFF ROAD AND THEREFORE I CANNOT UNDERSTAND WHY THIS TRANSMISSION UIS ACTING SO FLAKY. I AM ALSO NOW GETTING SOME VERY WIERD GRINDING NOISES WHEN I BACK UP...THIS IS A NEW SOUND AND WILL BE HAVING THIS LOOKED AT NEXT. IT SEEMS AS IF THIS CAR IS JUST DETERIORATING TOO QUICKLY. AFTER ALL I AM NOT EVEN AT 100K YET...ANY HELP OR SUGGESTIONS WOULD BE GREATLY GREATLY APPRECIATED.*AK
VEHICLE WAS TAKEN TO THE DEALER FOR MAINTENANCE. DEALER FOUND THAT FRONT BALL JOINTS WERE WORN OUT. *AK
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING BALL JOINTS ARE WEARING. DEALER NOTIFIED. *AK
WE OWNED A 1998 DODGE DURANGO (JUST TRADED IT IN A COUPLE OF WEEKS AGO). ABOUT A MONTH OR SO AGO WE PAID $800 TO HAVE THE FRONT BALL JOINTS REPLACED. WE SAW WHERE YOU ARE INVESTIGATING THIS ALLEGED DEFECT. THERE WERE NO ACCIDENTS OR INCIDENTS CAUSED BY THIS DEFECT.*AK
UPPER AND LOWER BALL JOINTS ON 1998 DODGE DURANGO NEED TO BE REPLACED. EVALUATED AT LOCAL CHRYSLER DEALER AND WAS TOLD THAT BALL JOINTS WOULD NEED TO BE REPLACED. EXPERIENCING TIRE WEAR AND HUMMING VIBRATION WHEN DRIVEN IN ADDITION TO LOOSE STEERING. PROBLEM FOUND AT 38,000 MILES. *AK
MY UPPER BALL JOINTS HAVE WORN OUT WAY TO PREMATURELY ON MY 1998 DODGE DURANGO. MY VEHICLE HAD JUST OVER 60,000 MILES ON IT WHEN I FIRST NOTICED IT AND NOW HAS JUST OVER 67,000 AND THEY FEEL PRETTY MUCH SHOT. *AK
WHILE DRIVING THE VEHICLE I HEARD A LOAD POP, AT WHCIH POINT STEERING BECAME DIFFICULT AND IT FELT LIKE SOMETHING WAS RUBBING OR HANGING IN THE FRONT SUSPENSION. I TOOK THE VEHICLE TO A DODGE DEALERSHIP IN COLUMBUS AND WAS TOLD THAT THE RIGHT AND LEFT CONTROL ARMS NEED TO BE REPLACED, THE LEFT AND RIGHT TIE RODS, AND THE RIGHT AND LEFT WHEEL BEARINGS ALL MUST BE REPLACED. TOTAL REPAIR COST TO BE $1,900. I HAVE OWNED THE TRUCK 3 YEARS AND HAVE PUT APPROXIMATELY 35,000 MILES ON THE VEHICLE DURING THE TIME PERIOD. WE HAVE HAD REGULAR MAINTANENCE DURING THIS TIME PERIOD. IT APPEARS THAT THE DAMAGE TO THE FRONT SUSPENSION SYSTEM IS HIGHLY UNUSUAL FOR SUCH A SHORT TIME TO HAVE OWNED THE VEHICLE. *AK
1998 DODGE DURANGO -AFTER READING ARTICLE OF BALL-JOINT FAILURES WE TOOK OUR VECHICLE TO THE DODGE DEALER. ALL FOUR BALL JOINTS NEEDED TO BE REPLACED-THE UPPER TWO BALL JOINTS WERE"DANGEROUSLY WORN" AND TWO WERE"EXCESSIVELY WORN". THE CAR HAS 70,000 MILES.
I PURCHASED A NEW 1998 DODGE DURANGO. I HAVE HAD THE BALL JOINTS REPLACED. HREE TIMES SINCE I PURCHASED THE VEHICLE. I AM REPORTING THIS BECAUSE OF THE RECENT NEWS CONCERNING THE NHTSA INVESTIGATING THIS PARTICULAR PROBLEM. I STILL HAVE ALL MY RECEIPTS FOR WORK DONE.*AK
CONSUMER STATES THAT WHILE DRIVING AT 50 MPH VEHICLE SHIMMIED VIGOROUSLY ALERTING CONSUMER TO A WHAT HE THOUGHT WAS A SUSPENSION PROBLEM. THE REAL PROBLEM WAS WORN OUT BALL JOINTS.*AK
TRANSMISSION WENT OUT AT 65000, COSTING $2300 TO REPLACE (I WAS UNEMPLOYED AT THE TIME TOO). A CHRYSLER A-500 TRANSMISSION WAS INSTALLED WITH COMPLETE PUMP ASSEMBLY, TORQUE CONVERTER (WHICH HAD PIECES OF METAL RATTLING AROUND INSIDE OF IT) VALUE BODY, A COMPLETE REBUILD. THIS VEHICLE NEVER TOWED ANYTHING AND ALWAYS MAINTAINED. NOTIFIED DODGE OF THIS PROBLEM AND THEY REPLIED, SORRY BUT NOT UNDER WARRANTY SO NOTHING THEY WOULD DO ABOUT IT. EVEN ASKED IF THEY WOULD REIMBURSE FOR THE PARTS ONLY AND THEY JUST SAID SORRY. SPOKE TO SEVERAL MECHANICS AND THEY WERE VERY KNOWLEDGABLE ABOUT THE PROBLEMS WITH DODGE TRANSMISSIONS. WILL BE CHECKING THE BALL-JOINTS OUT NOW AFTER THE LATEST REPORTS.*AK
I HAD A COMPLETE AUTOMATIC TRANSMISSION FAILURE AT JUST OVER 60,000 MILES. I CONTACTED DODGE AND THEY ACTED AS IF IT WASN'T THEIR PROBLEM. COST ME $2000 DOLLARS FOR A COMPLETE REBUILD. THEN AFTER ONE MONTH OF HAVING TRANSMISSION REDONE THE AIR CONDITIONING WENT AND COST ME ANOTHER $800 DOLLARS. I COMPLAINED AGAIN AND AGAIN WAS TREATED AS IF IT WERE MY FAULT. I HAVE A FRIEND THAT WORKS FOR A LOCAL DODGE DEALERSHIP AND HE TOLD ME THAT DODGE DOES KNOW ABOUT THIS PROBLEM AND ARE DENYING IT EXISTS BECAUSE OF THE LARGE NUMBER OF RECALLS THAT WOULD RESULT. HE SAID THEY DID A STUDY AND FOUND OUT THAT THE TRANSMISSIONS THAT WERE INSTALLED FROM '97 UNTIL 2000 WERE TO SMALL TO HANDLE THE PAYLOAD OF THE DURANGO. THEY HAVE SINCE FIXED THAT PROBLEM BUT WILL NOT ADMIT TO EARLIER DAMAGES TO THE EARLIER MODELS. BY THE WAY, DODGE ONLY CHARGES THE DEALERS $400 DOLLARS FOR THE REBUILD KITS. *PH
CONSUMER STATES THAT THE VEHICLE UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED. *PH
CONSUMER STATES THAT THE VEHICLE LOWER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED. *PH
CONSUMER STATES THAT THE VEHICLE UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED. *PH
CONSUMER STATES THAT WHILE DRIVING, THE REAR DRIVE SHAFT FELL OFF OF VEHICLE. *PH
CONSUMER STATED AT 47000 MILES,THE UPPER BALL JOINTS FAILED, WHICH CAUSED THE STEERING WHEEL TO BECOME LOOSE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
BOTH UPPER BALL JOINTS NEED TO BE REPLACED. *PH
MY 1998 DODGE DURANGO HAS APPROXIMATELY 85K MILES ON IT. IT IS IN THE SHOP TODAY GETTING NEW TOP AND BOTTOM BALL JOINTS ON BOTH SIDES. HEARD ABOUT POSSIBLE INVESTIGATION. READ OTHERS COMPLAINTS AND FEEL LUCKY MINE MADE IT THIS MAY MILES. ALSO HAVE TO REPLACE FRONT ROTORS BECAUSE THEY ARE OUT OF ROUND. *PH
CONSUMER STATE WHILE TRAVELING OVER BUMPS HEARD A NOISE. VEHICLE WAS SERVICED, TECHNICIAN NOTICED BALL JOINTS NEEDED TO BE REPLACED VEHICLE IS NOW ON SECOND SET.*AK
CONSUMER NOTICED TIRE UNEVEN WEAR WHILE TRAVELING 60-65 MPH. VEHICLE STARTED VIBRATING. VEHICLE WAS SERVICED, AND TECHNICIAN REPLACED BALL JOINTS. *AK
PREMATURE WEAR OF UPPER FRONT BALL JOINTS ON 1998 DODGE DURANGO.*AK
CONSUMER STATES THAT UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED.*AK
CONSUMER STATES THAT LOWER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED.*AK
THE CONSUMER HEARD NEWS REPORT ABOUT THE SUSPENSION PROBLEM, AND WANTED TO REPORT THAT THE FRONT BALL JOINTS WERE REPLACED IN 2002 BY AN INDEPENDENT MECHANIC. *AK
1998 DODGE DURANGO 4W DRIVE SUSPENSION PREMATURE FAILURE. BOTH MY UPPER AND LOWER BALL JOINTS ON BOTH SIDE BEGAN FAILING AT 78000 MILES. I UNDERSTAND THE NHTSA IS INVESTIGATING SIMILAR COMPLAINTS. I HAD TO REPLACE ALL MY BALL JOINTS. IF THERE IS A RECALL ON THE BALL JOINTS, WILL DODGE REIMBURSE ME FOR THE EXPENSE?
CONSUMER STATES THAT THE VEHICLE UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED.*AK
CONSUMER STATES THAT THE UPPER BALLJOINTS ARE WEARING OUT PREMATURELY.DEALER NOTIFIED.*AK
CONSUMER STATES UPPER BALL JOINT IS WEARING OUT. DEALER NOTIFIED.*AK
CONSUMER STATES UPPER BALL JOINTS WEAR PREMATURELY. DEALER NOTIFIED. *AK
CONSUMER STATES THAT FRONT UPPER BALL JOINTS HAVE WORN OUT. *AK
I HAD TO REPLACE THE UPPER LEFT BALL JOINT ON MY 1998 DODGE DURANGO ON 7/21/03. THE VEHICLE HAS 58,000 MILES ON IT.*AK
THE UPPER BALL JOINT ON THE RIGHT SIDE OF THE TIRE WARBLED FROM LEFT TO RIGHT. *AK
FRONT END PROBLEMS CAUSE DIFFICULTY STEERING. THE FRONT END IS ACTING UP AGAIN AND PUTTING UNUSUAL WEAR ON FRONT TIRE. SECOND TIME FOR THE SAME CAR WHICH SUGGEST MANUFACTURE ERROR OR DESIGN PROBLEM.*AK
I HAVE A 1998 DODGE DURANGO (VIN #[XXX]) AND HAVE HAD A CONTINUOUS PROBLEM WITH THE FRONT SUSPENSION AND BALL JOINTS. I HAVE HAD THE PROBLEM LOOKED AT TWICE (ONCE AT THE LOCAL DEALER AND ONCE AT AN INDEPENDENT SITE.) I AM ON MY THIRD SET OF FRONT TIRES AND ONLY HAVE 64,000 MILES ON IT. THE RIDE IS VERY BUMPY. I AM CONCERNED THAT THERE IS A EPIDEMIC PROBLEM THAT IS NOT BEING CORRECTED OR TAKEN SERIOUSLY BY MY DODGE DEALER. I CONSIDER THIS A SAFETY ISSUE.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CONSUMER NOTICED THAT THE FRONT TIRES ARE WEARING FROM THE INSIDE OUT. TOOK VEHICLE TO MECHANIC, AND HE STATED THAT UPPER BALL JOINTS NEED REPLACING. *AK
MY DURANGO HAS JUST OVER 60,000 MILES ON IT. IT HAS BEEN VERY WELL CARED FOR. DURING THE FIRST 3 YEARS (WHILE UNDER WARRANTY), THE VEHICLE WAS TAKEN TO THE DEALER TO CHECK FOR SQUEAKS IN THE FRONT END. THEY SAID THEY LUBRICATED THE BALL JOINTS AND THE NOISE WOULD GO AWAY FOR A DAY OR TWO... THEN RETURN. RECENTLY ON INSPECTION, I WAS NOTIFIED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED.BECAUSE OF RECENT ANNOUNCEMENTS OF FAILURE OF THAT FRONT ASSEMBLY DUE TO BALL JOINTS, I WANTED TO ADD MY BIT OF HISTORY AS WELL.*AK THIS CAR ALSO HAS LEAKING SEALS ON TRANSFER CASE. I UNDERSTAND MANY PEOPLE HAVE HAD THAT PROBLEM ALONG WITH TRANSMISSION FAILURE IN THE 60-70,000 MILE RANGE... SO I PROBABLY HAVE THAT TO LOOK FORWARD TO. IF I CAN PROVIDE FURTHER INFORMATION, PLEASE LET ME KNOW. THANKS.
ACCIDENT, AIRBAGS DID NOT DEPLOY, SEAT BELTS DIDN'T WORK PROPER. LOSS OF OF CONTROL FROM STEERING PROBLEMS. STEERING PROBLEMS ON WET ROADS. TRANSMISSION PROBLEMS, DOESN'T SHIFT PROPER, NO AIR CONDITION, CAN NOT DRIVE WITH WINDOWS DOWN IN BACK, VERY HARD TO CONTROL. CAR IS PARKED BECAUSE I AM AFRAID TO DRIVE IT. BEEN BACK TO DEALER WITH PROBLEM AFTER PROBLEM. *AK
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING BALL JOINTS WERE WEARING OUT. DEALER NOTIFIED. *AK
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING BALL JOINTS WERE WEARING. DEALER NOTIFIED. *AK
REGARDING NHTSA ACTION NUMBER PE03032 DODGE SUSPENSION FRONT BALL JOINT THE DEALERSHIP TOLD ME ABOUT 1 YEAR AGO THAT THIS NEEDED TO BE FIXED BEFORE THEY COULD ALIGN THE FRONT END OF THE CAR. I COMPLAINT THAT THIS SHOULD NOT PREMATURLY WEAR OUT AFTER 40000 MILES. I JUST WOULD LIKE TO STATE THAT I ALSO HAVE PROBLEMS WITH THIS VEHICLE IN CONJUNCTION WITH THIS ACTION NUMBER.*AK THANK YOU
PREMATURE REPLACEMENT OF DODGE DURANGO BALL JOINTS. I AM CURRENTLY REPLACING THE SECOND SET OF BALL JOINTS SINCE 12/2000 BOTH SETS OF BALL JOINTS DID NOT EXCEED 45000 MILES BEFORE THEY WORE OUT. *AK
ENGINE FAILURE DUE TO OIL PUMP FAILURE AND SLUDGE BUILDUP. FIRST INCIDENT HAPPENED ON 2-11-02 AT 65,499 MILES. ENGINE REPLACED AND SECOND INCIDENT OCCURRED ON JULY 16, 2003 AT 91,749 MILES.*AK
I OWNED A 98' DODGE DURANGO THAT HAD A TIE ROD BREAK WHILE I WAS DRIVING ON THE N.Y., THRUWAY WITH MY CHILDREN WHICH ALSO RESULTED IN A BRAKE LINE BEHIND SEVERED LUCKILY I WAS ABLE TO GET MY CAR STOPPED WITH OUT A SERIOUS ACCIDENT. I HAD TO PAY TO HAVE THIS FIXED OUT OF POCKET EVEN THOUGHT I SENT CHRYSLER AN E- MAIL TELLING THEM THAT UNDER 65,000 MILES I DID NOT THINK A VEHICLE SHOULD BE DOING THIS. THEN I ALSO HAD TO HAVE THE UPPER AND LOWER BALL JOINTS AND TIE RODS AND A BALL BEARING REPLACED. ALL TOTAL I SPENT $3000.00 TO REPLACE THESE TINGS WITHOUT DODGE HELPING ME AT ALL. I HAD TO FINALLY TRADE THIS VEHICLE IN LAST MONTH BECAUSE THE VEHICLE CONTINUED TO NEED REPAIRS. *AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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