Page 11 of 20 · complaints 501–550 of 965

1998 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Suspension › Front
Filed Sep 12, 200310 milesNJ

CONSUMER TOOK VEHICLE INTO THE SHOP, BECAUSE THE VEHICLE PULLED TO THE LEFT. TOOK IT TO DODGE, AND DODGE ALIGNED THE VEHICLE. LATER, THE PROBLEM RESURFACED. *AK THE BALL JOINTS HAD TO BE REPLACED. THE CONSUMERS MECHANIC(S) INFORMED HIM THIS PROBLEM WAS NOT NORMAL. THE VEHICLE HAD CONSTANT PROBLEMS WITH THE FRONT END. WITHIN THE FIRST 10 K MILES THE VEHICLE HAD A 3 WHEEL ALIGNMENT. *SCC *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 12, 200334,188 milesMD

WHILE HAVING THE VEHICLE INSPECTED, THE CONSUMER WAS INFORMED THE UPPER BALL JOINTS WERE BAD AND NEEDED REPLACEMENT. *AK THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT PASSED INSPECTION. AFTERWARDS, THE VEHICLE WAS FOUND TO STILL HAVE BAD BALL JOINTS. THEY WERE REPLACED 08-12-03. *PH *JB

Power Train › Driveline › Differential Unit
Filed Sep 12, 200341,609 milesMD

WHILE DRIVING, THE VEHICLE HAD A HIGH PITCH SQUEAKING NOISE. THIS WAS CAUSED BY A FAILURE IN THE REAR END. *AK THE FRONT ROTOR DISK, RING GEAR AND PINION WAS REPLACED. *SCC *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Sep 12, 2003WA

THEE WERE PROBLEMS WITH THE LOWER BALL JOINTS. THE DEALER WAS CONTACTED WHO STATED THEY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. *PH *SCC *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 12, 2003PA

CONSUMER STATED THE VEHICLE MADE NOISES. IT WAS TAKEN TO THE MECHANIC TO DIAGNOSE THE PROBLEM. THEY HAD TO REPLACE THE UPPER BALL JOINTS, THE RIGHT INNER TIRE ROD AND THE IDLE ARM. *PH THE FUEL PUMP ASSEMBLY MALFUNCTIONED WHICH CAUSED THE VEHICLE NOT TO START. *PH *JB

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 12, 200387,000 milesCO

BRAKE LINE HAD A HOLE INSIDE OF THE LINE WHICH CAUSED LESS BRAKING POWER. *AK A LOSS OF BRAKING POWER WAS SUDDEN AND THE ABS/BRAKE LIGHTS HAD COME ON. THE ORIGINAL REPAIR DID NOT WORK DUE TO THE ISOLATOR BECOMING DISLODGED. THE DEALER PAID FOR THE REPAIR. *SCC *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 12, 200366,000 milesNV

PE 03-032/ FRONT SUSPENSION: UPPER BALL JOINT FAILURE. CONSUMER STATED THE UPPER BALL JOINTS HAD COMPLETELY WORN OUT, WHICH CAUSED UNEVEN WEAR OF ON THE FRONT TIRES.*AK WHEN THE TIRES WERE BEING REPLACED, THE CONSUMER WAS TOLD AN ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE BALL JOINTS HAD EXCESSIVE WEAR. *PH *JB

Steering › Linkages › Tie Rod Assembly
Filed Sep 12, 200374,615 milesMA

PE 03-032, FRONT SUSPENSION UPPER BALL JOINT FAILURE. THE UPPER BALL JOINTS, AND THE TIE RODS HAVE BEEN REPLACED. VEHICLE BARELY HAS 74000 MILES.*AK *TS

Power Train › Driveline › Driveshaft
Filed Sep 12, 200353,000 milesNY

MY 1998 DURANGO DRIVE SHAFT HAD TO BE REPLACED DUE TO METAL FLAKING OFF FROM CORROSION. CAR HAS ONLY 53000 MILES AND IS PARKED ON BLACKTOP DRIVEWAY AND IS NOT USED FOR PLOWING OR OFF-ROAD ACTIVITY. USED FOR TRAVEL IN NORTHEAST WINTER CLIMATE. *PH

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 10, 2003NY

THE UPPER BALL JOINT EXPERIENCED PREMATURE FAILURE. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 8, 2003PA

VEHICLE WAS TAKEN FOR A ROUTINE CHECK,AND MECHANIC NOTICED THAT UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Sep 8, 200329,000 milesPA

BALL JOINTS. *AK

Steering
Filed Sep 8, 200345,000 milesIN

NAR 9-8-03. EXCESSIVE MOVEMENT IN STEERING. EXCESSIVE AMOUNT OF NOISE IN SUSPENSION FRONT BALL JOINTS. DEALER WAS NOTIFIED *CB

Suspension › Front › Wheel Bearing
Filed Sep 4, 2003110,936 milesNY

THE UPPER BALL JOINTS, WHEEL BEARING AND TIE ROD NEEDED TO BE REPLACED BECAUSE THEY WERE LOOSE, PER DEALERSHIP.*AK *PH *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 4, 200364,000 milesID

UPPER BALL JOINTS WERE LOOSE AND NEEDED TO BE REPLACED PER THE DEALERSHIP. *AK *PH *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 4, 2003140,784 milesPA

THE CONSUMER HAD PROBLEM STEERING AND CONTROLLING THE VEHICLE WHICH WAS CAUSED BY UPPER BALL JOINT FAILURE.*AK LOWER BALL JOINT ALSO FAILED. *PH *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 4, 200385,000 milesGA

THE CONSUMER TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THE UPPER AND LOWER BALL JOINTS HAD WORN OUT. *AK THE MECHANIC STATED THE VEHICLE WAS UNSAFE TO DRIVE. *PH *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Sep 4, 2003MO

VEHICLE UPPER AND LOWER BALL JOINTS NEEDED REPLACEMENT.*MR *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 2, 200385,000 milesMS

CONSUMER STATES THAT UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED.*AK LOWER BALL JOINTS WERE WEARING PREMATURELY. CONSUMER HAD TO REPLACE TWO ELECTRIC WINDOW MOTORS AND ANOTHER ONE WENT OUT. SHOCKS AND BRAKES HAD TO BE REPLACED. MECHANIC STATED A RECALL SHOULD'VE OCCURRED A LONG TIME AGO FOR THE PROBLEMS. *PH

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 2, 200349,000 milesAZ

CONSUMER STATED THAT WHILE DRIVING AT 50 MPH A GRINDING SOUND WAS HEARD BENEATH VEHICLE. AFTER TAKING VEHICLE TO DEALER IT WAS LEARNED THAT THE UPPER FRONT BALL JOINTS WERE COMPLETELY WORN OUT. ABOUT SIX MONTHS LATER VEHICLE NEEDED FRONT LOWER BALL JOINTS REPLACED BECAUSE THEY TOO WERE WORN OUT. *AK *PH *NLM

Suspension › Front › Control Arm
Filed Sep 2, 200386,991 milesCA

THE CONSUMER WENT TO THE DEALER TO HAVE A FRONT WHEEL ALIGNMENT DONE. THE TECHNICIAN TOLD THE CONSUMER THAT THE ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE UPPER AND LOWER CONTROL ARMS WERE WORN. THE TECHNICIAN ALSO NOTICED SLIGHT PLAY IN THE GEAR BOX AND ADJUSTED IT. A FAULTY SOLENOID IN THE CAB CONTROLLER CAUSED THE BRAKE AND ABS LIGHTS TO ILLUMINATE INTERMITTENTLY. *AK *NLM

Suspension › Front
Filed Sep 1, 2003KY

FRONT SUSPENSION OF MY DODGE DURGANGO CAUSED A CUPPING WEAR ON MY TIRES. THE DEALER SAID THERE WAS NO PROBLEM WITH THE FRONT SUSPENSION, THAT I JUST DID NOT ROTATE THE TIRES, WHICH I HAVE DONE REGULARLY. THE TIRE DEALER SAID HE COULD NOT DO AN ALIGNMENT BECAUSE OF BAD BALL JOINTS. THE CAR HAS 64K MILES ON IT. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 31, 200384,768 milesCA

PREMATURE FAILURE OF UPPER AND LOWER BALL JOINTS.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 29, 2003IL

WHILE DRIVING AT LOW SPEEDS NOISE COULD BE HEARD FROM THE FRONT END. STEERING COLUMN SHIFTED WHEN ACCELERATING AND BRAKING. ALL FOUR BALL JOINTS WERE REPLACED ALONG WITH THE INNER TIE RODS. BUT THE NOISE COULD STILL BE HEARD. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 26, 2003TX

CONSUMER STATED WHEN MAKING A LEFT OR RIGHT TURN, THE FRONT END MADE A NOISE. THE VEHICLE WAS SERVICED AND TECHNICIAN STATED THE BALL JOINTS NEEDED TO BE REPLACED. *AK *TS *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 26, 200360,000 milesNJ

BALL JOINTS HAVE WORN OUT PREMATURELY. *NLM

Steering › Linkages › Tie Rod Assembly
Filed Aug 26, 200351,000 milesMA

BAD BALL JOINTS AND TIE ROD ENDS. *NLM

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 25, 2003AL

UPPER BALL JOINTS ON 1998 DODGE DURANGO WORN OUT AND HAD TO BE REPLACED.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 25, 2003OR

PREMATURE UPPER BALL JOINT WEAR NOTED DURING WHEEL ALIGNMENT. *AK

Suspension › Front
Filed Aug 23, 200361,000 milesMI

VIBRATION AND NOISE IN FRONT END OF 19'98 DODGE DURANGO. HAD TO REPLACE ALL FOUR BALL JOINTS AND INNER TIE ROD ENDS AT 61000 MILES.MECHANIC REMARKED THAT I WAS LUCKY TO HAVE IT REPAIRED AS IT WAS READY TO FAIL.AFTER THE REPAIR AN ALIGNMENT WAS NEEDED TO BRING WHEELS BACK TO SPECS.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 22, 200383,000 milesMD

THE CONSUMER LOSS OF CONTROL OF THE VEHICLE. THE FAILURE WAS CAUSED BY DEFECTIVE UPPER AND LOWER BALL JOINTS. *AK *JB

Electrical System
Filed Aug 22, 20033,000 milesOH

TRANSMISSION FLUID LEAKED FROM THE VEHICLE AND EVENTUALLY THE TRANSMISSION WAS REPLACED WITH A REBUILT ONE. ALL FOUR BALL JOINTS WERE AND TIE RODS WERE REPLACED. THE VEHICLE EXPERIENCED ELECTRICAL PROBLEMS, BECAUSE THE BACK BRAKE LIGHT CONTINUED TO BLOW OUT. *AK THE FRONT HUB BEARINGS AND SEALS WERE REPLACED. *JB

Suspension
Filed Aug 22, 200385,000 milesCA

CONSUMER TOOK VEHICLE FOR ALIGNMENT SERVICE DUE TO EXCESSIVE TIRE WEAR. UPON INSPECTION, THE DEALER ADVISED CONSUMER THEY WERE UNABLE TO PERFORM AN ALIGNMENT BECAUSE OF EXCESSIVE UPPER BALL JOINT WEAR. *AK ALL FOUR BALL JOINTS FAILED AND BOTH FRONT TIRES HAD BADLY WORN OUT. *SCC *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 20, 2003PA

DEALER HAD TO REPLACE FIVE TIMES THE LOWER AND UPPER BALL JOINTS. EVERY TIME IT COST OVER $1000, AND THE CRUNCHY NOISE WAS STILL OCCURRING. *AK

Power Train › Automatic Transmission
Filed Aug 18, 200326,500 milesPA

1998 DODGE DURANGO...TRANSMISSION SLIPS BETWEEN 2ND & 3RD GEAR. TACHOMETER LURCHES FORWARD WITH NO POWER TO THE AXLE. THIS IS A VERY DANGEROUS SITUATION WHEN ON THE HIGHWAY ATTEMPTING TO MERGE OR PASS. BEING THAT CHRYSLER KNOWS ABOUT THIS, THEY SHOULD BE FORCED TO REMEDY THE PROBLEM, REGARDLESS OF COST. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE. I'VE RETURNED IT TO THE DEALER AND THEY SAID THEY'VE NEVER HEARD OF THIS PROBLEM.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 15, 200342,000 milesNC

CONSUMER STATES UPPER BALL JOINTS WORE PREMATURELY. DEALER NOTIFIED. *AK THE FRONT END FAILED TWICE. *PH *JB

Suspension › Rear
Filed Aug 15, 200381,000 milesNC

THE CONSUMER STATED THE SEAL ON THE TRANSFER CASE LEAKED FLUID. IN ADDITION THE REAR END DISINTEGRATED. DEALER NOTIFIED. *AK CONSUMER STATED A TRUCKS REAR END SHOULDN'T DISINTEGRATE WITH 81000 MILES. *PH *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 15, 2003133,000 milesMT

FRONT END HAD TO BE REPLACED BECAUSE OF LOOSE STEERING. DEALER NOTIFIED. *AK BOTH CONTROL ARMS AND BEARINGS WERE REPLACED. *PH *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 15, 200332,000 milesNY

THE FRONT TIRES WORE OUT PREMATURELY, AND HAD TO BE REPLACED TWICE IN 1 YEAR. ALSO, WHEN STOPPING OR ACCELERATING, THE CONSUMER HEARD A "CLUNKING" NOISE FROM THE FRONT END. DEALER DIAGNOSED THE BALL JOINTS WERE WORN AND PREDICTED FAILURE. *PH *JB

Suspension › Front › Wheel Bearing
Filed Aug 15, 2003DE

WE RECENTLY HAD OUR DURANGO IN FOR PREVENTIVE MANINTENANCE AND DISCOVERD FRONT END BALL JOINTS HAD ABNORMAL WEAR AND POSED A SERIOUS HAZARD WHILE DRIVING. FURTHER RESEARCH ON ABNORMAL WEAR FOUND THAT A NUMBER OF DURANGO'S REPORTED SAME TYPE OF ABNORMALITY. WE PAID OVER $800.00 FOR REPAIR AND FEEL THIS TYPE OF PROBLEM SHOULD BE STRONGLY CONSIDERED FOR RECALL REGULATIONS. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT TO MY FAMILY AND OTHER DURANGO OWNERS AS WELL.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 14, 200385,000 milesFL

I HAVE BEEN TOLD THAT MY BALL JOINTS ARE NOT SAFE AND NEED TO BE REPLACED. I HAVE ALSO BEEN TOLD THAT THIS IS A VERY COMMON PROPBLEM WITH THIS MAKE OF CAR AND THERE IS AN ONGOING INVESTIGATION. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 13, 200347,000 milesMD

*AKCONSUMER HAS BEEN HEARING "KNOCKING" NOISES FROM FRONT END WHEN DRIVING AND MAKING TURNS. TOOK VEHICLE TO TIRE DEALER FOR REPLACEMENT. DEALER DIAGNOSED EXCESSIVE PLAY WITH UPPER BALL JOINTS.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 12, 2003NY

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE UPPER BOLT JOINTS. HE WAS AWARE OF THE NEW INVESTIGATION. MANUFACTURER WAS CONTACTED, AND STATED THAT THEY HAD NO RECALLS.*AK THERE WAS CONTINUED SQUEAKING IN THE FRONT END. SWAY BAR AND TIE RODS WERE REPLACED. *PH

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 11, 2003AR

CONSUMER STATES WHILE DRIVING STEERING WHEEL BECAME VERY LOOSE. TOOK VEHICLE TO DEALER, AND DEALER STATED THAT BALL JOINTS WERE BAD. *AK

Tires
Filed Aug 9, 2003MN

FRONT BALL JOINT WAS CHECKED AND IS GOING OUT, WE DISCOVERED IT AFTER HAVING TO REPLACE TIRES BECAUSE THE BALL JOINT IS CAUSING THE TIRE O WEAR UNEVEN.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Aug 8, 200336,000 milesMI

PREMATURE WEAR OF BOTH UPPER AND LOWER BALL JOINTS ON MY 1998 DODGE DURANGO. THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED NEW AND SERVICED PERIODICALLY WANTED TO REPLACE THEM AFTER 36000 (HIGHWAY) MILES AT A COST OF $1200.00. TWO OTHER DODGE DEALERSHIPS HAVE SINCE REPORTED THE SAME PROBLEM.

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 8, 2003NJ

I HAVE A 1998 DODGE DURANGO. I SAW REPORTS OF THE NHTSA INVESTIGATION OF DEFECTIVE UPPER BALL JOINTS FOR DURANGOS (1998-2003). I HAD THE VEHICLE INSPECTED AND NOT ONLY WERE THE UPPER BALL JOINTS IN NEED OF REPLACEMENT, BUT THE LOWER AS WELL. I WAS PUT IN THE POSITION TO EITHER SPEND $760.00 OR RISK THE SAFETY OF MY FAMILY. I PAID FOR THE WORK, HAVE A RECEIPT AND THE BALL JOINTS THAT THEY REPLACED. MY QUESTION IS, IF THERE IS A RECALL, WILL I BE REIMBURSED BY DAIMLER CHRYSLER FOR THE WORK THAT WAS DONE

Suspension › Front › Control Arm
Filed Aug 8, 200360,000 milesFL

BALL JOINTS CASUING UNDUE WEAR AND TEAR ON TIRE REPLACED FRONT TIRE 3 TIMES IN 2 YEARS

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 7, 2003110,000 milesOR

CONSUMER STATED THAT SINCE OWNERSHIP, THE VEHICLE'S LOWER AND UPPER BALL JOINTS HAVE BEEN REPLACED TWICE AND ANOTHER SET NEEDS TO BE REPLACED AGAIN. *PH

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 7, 2003PA

1998 DODGE DURANGO BALL JOINTS, THEY HAVE PREMATURE WEAR, AND NEED REPLACEMENT IN ORDER FOR MY VEHICLE TO PASS INSPECTION. *PH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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