Page 4 of 12 · complaints 151–200 of 555

1999 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Structure
Filed Feb 16, 200587,000 milesFL

WHILE DRIVING AT ANY SPEED, THE INSIDE HEADLINER FELL DOWN ONTO THE CONSUMER. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *SC *JB

Structure › Frame and Members › Underbody Shields
Filed Feb 16, 200542,000 milesCA

THE CONSUMER TOOK THE VEHICLE IN FOR LEAKAGE UNDER THE MOTOR. HOWEVER, HE FOUND THAT THE HOUSING WAS BROKEN. *NM *SC

Air Bags
Filed Feb 15, 2005MA

THIS VEHICLE WAS INVOLVED IN A HEAD COLLISION AT 35 MPH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. MANUFACTURER WAS CONTACTED BY OWNER.

Air Bags
Filed Feb 7, 2005CA

'RECALL CAMPAIGN; DODGE GRAND CARAVAN ISSUED FOR CLOCKSPRING. *BF THE CLOCK SPRING FAILURE RESULTED IN THE VEHICLE HORN, INSTRUMENT LIGHT, CRUISE CONTROL AND WIPERS INTERMITTENTY WORKING. THE AIR BAG LIGHT MALFUNCTIONED. RECALL #04V480000. THE CONSUMER REQUESTED REIMBURSEMENT. *SC

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jan 28, 200580,000 milesTX

WHEN DRIVING 60 MPH ON WET ROAD THE SERPENTINE BELT CAME OFF THE ENGINE PULLEY. THIS CAUSED POWER STEERING ASSIST PROBLEM, ENGINE OVERHEATING, AND STALLING. DEALER WAS NOTIFIED, BUT WAS UNABLE TO RESOLVE THIS ISSUE. *AK

Exterior Lighting › Headlights
Filed Jan 19, 200570,000 milesFL

PLASTIC COVER ON HEADLIGHTS DETERIORATED. THIS AFFECTED THE LIGHT BULB. THE DRIVER HAS DIFFICULTY SEEING THE ROAD AT NIGHT.*AK *TC

Electrical System › Horn
Filed Jan 11, 200555,141 milesKY

WE RECEIVED A RECALL NOTICE (D17) ON A 1999 DODGE CARAVAN, FOR THE CLOCK SPRING. THE AIRBAG LIGHT WAS NOT ON. WE TOOK IT TO THE DEALERSHIP, MARTIN DODGE IN BOWLING GREEN, KY, TO BE REPLACED. THEY REPLACED IT, AND THE AIRBAG LIGHT CAME ON SO THEY REPLACED IT WITH ANOTHER. EVERYTHING WAS REPLACED EXCEPT FOR THE LAST BOLT. WHEN THEY REPLACED THE LAST BOLT THE AIR BAG LIGHT CAME ON. SO THEY TOLD US IT WAS OK TO LEAVE THE BOLT OUT OR WE WOULD HAVE TO PAY $500.00 TO FIX IT. THE REPAIR THEY DID, EVIDENTLY, CAUSED A SHORT IN THE AIR BAG MODULE, AND THEY SAID IT WOULD BE OKAY TO LEAVE THE BOLT OUT OR WE WOULD HAVE TO PAY FOR THE REPAIR. WE REFUSED TO PAY CONSIDERING THE VAN WAS OKAY WHEN WE BROUGHT IT IN THERE. I CALLED THE SERVICE MANAGER, AND HE SAID WE WOULD HAVE TO PAY FOR THE REPAIR. THEN, I CALLED THE CRYSLER MANUFACTURER. NEXT THE SERVICE MANAGER CALLED ME BACK, AFTER THE SERVIC E MANAGER WAS CONTACTED BY HIS ZONE REPRESENTATIVE AND TOLD ME THEY WOULD PAY FOR HALF OF THE REPAIR. SINCE MY LAST TIME SPEAKING WITH HIM WE TRIED TO BLOW THE HORN ONLY TO FIND OUT NOW THE HORN DOESN'T WORK EITHER. WHEN YOU TRY TO BLOW THE HORN THE AIRBAG LIGHT COMES ON FOR ABOUT 10 SECONDS AND THEN GOES OFF. WHY ON EARTH SHOULD WE HAVE TO PAY FOR THIS DAMAGE, EVIDENTLY THEY HAVE CAUSED. I TRIED TO CALL THE CHRYSLER MANUFACTURER BACK AND CUSTOMER SERVICE WOULD NOT TRANSFER ME TO THE PEOPLE IN DETROIT I WAS TRANSFERRED TO ORIGINALLY. SHE SAID THE REPRESENTATIVE HAD MADE HIS DECISION. THE RECALL WAS NOT

Air Bags
Filed Jan 11, 200591,175 milesNY

THE VEHICLE'S AIR BAG CLOCKSPRING FAILED PRIOR TO RECALL NOTIFICATION. *NM RECALL CAMPAIGN 04V480000. *SC *JB

Suspension › Front › Macpherson Strut
Filed Jan 5, 200575,000 milesIL

COMPLAINT RECEIVED VIA E-MAIL. I DISCOVERED THAT MY DODGE CARAVAN, 1999 DRIVER'S SIDE STRUT TOWER RUSTED SIGNIFICANTLY ,AND MAY POSSIBLY BREAK. THIS COULD LEAD TO A POTENTIALLY SERIOUS PROBLEM LATER. I THINK THAT THIS PROBABLY WAS DUE TO DEFECTIVE MATERIAL USED BY A CHRYSLER SUPPLIER. CHRYSLER SHOULD CONSIDER THIS A SERIOUS ISSUE, AND AT LEAST WARN PEOPLE WHO HAVE THEIR CARS, OR PAY FOR THE REPAIRS/REPLACEMENT OF THE STRUT TOWERS. THE TOWER WAS NOT REPLACED. TWO ESTIMATES WERE QUOTED AT OVER $1000. *AK

Air Bags
Filed Jan 4, 2005IL

RECALL CAMPAIGN FOR THE CLOCK SPRING WAS ISSUED. HEARD CLICKING SOUND WHEN MAKING TURNS. *BF *SC

Engine and Engine Cooling
Filed Jan 3, 2005NY

VEHICLE TENDS TO STALL AT VARIOUS SPEEDS WHEN THE CHECK ENGINE LIGHT STAYES ON. CONSUMER WILL CONTACT MANUFACTURER.*AK

Electrical System › Horn
Filed Dec 23, 200488,957 milesWI

THE VEHICLE'S AIR BAG LIGHT ILLUMINATED AND THE HORN WOULD NOT WORK. *NM RECALL CAMPAIGN: NHTSA CAMPAIGN ID NUMBER : 04V480000 THE CONSUMER TOOK HIS VEHICLE IN FOR SERVICE AND ONLY HALF OF THE SERVICE WAS RENDERED. A CLOCK SPRING WAS INSTALLED TO FIX THE AIR BAG FAILURE. THE HORN FAILURE WAS NEVER FIXED. THE CONSUMER ATTEMPTED TO DRIVE THE VEHICLE AND THE HORN STARTED BLOWING AND WOULD NOT STOP. THE CONSUMER WAS TOLD TO BRING THE VEHICLE IN FOR SERVICE AND A CHARGE OF 670.00 WOULD GET THE HORN FIXED. THE CONSUMER STATED THAT HE THOUGHT THAT THE HORN WOULD BE FIXED AT THEIR EXPENSE BECAUSE IT WAS NOT FIXED INITIALLY. *TC *JB

Air Bags
Filed Dec 21, 2004CO

THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER NOTICED WHEN THE HORN WAS APPLIED IT FAILED TO COME ON . *AK THE DEALER INDICATED THAT IT WOULD COST $100. TO REPLACE THE PART WHICH WAS RECALLED BY THE FACTORY. THE MANUFACTURER WOULD NOT PERFORM THE REPAIRS FREE OF CHARGE BECAUSE THE FACTORY WOULDN'T REIMBURSE FOR THE MODEL/YEAR OF THE CONSUMER'S VEHICLE. *NM

Air Bags
Filed Dec 21, 200495,000 milesNJ

THE CONSUMER WAS HAVING THE SAME PROBLEMS AS RECALL CAMPAIGN #04V480000 CLOCK SPRING. THE DEALERSHIP WOULD NOT REPAIR FREE OF CHARGE BECAUSE THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB *SC

Latches/Locks/Linkages › Hood › Latch
Filed Dec 21, 200452,431 milesNJ

WHILE DRIVING 65 MPH THE HOOD LATCH FAILED, CAUSING IT TO FLY UP AND SHATTER THE FRONT WINDSHIELD. VEHICLE WAS TOWED. *AK THE HOOD LATCHES FAILED DUE TO ABNORMAL WEAR. *NM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Dec 20, 2004IN

THE CROSS OVER PIPE UNDERNEATH SPLIT APART, ALLOWING THE EXHAUST FUMES/CARBON MONOXIDE TO ENTER COMPARTMENT. FUMES WERE SOMETIMES OVERWHELMING. VEHICLE HESITATED UPON ACCELERATION AND STALLED. MANUFACTURER WAS AWARE OF THIS PROBLEM, AND THE PART WAS BACK ORDERED WITH 10,000 CONSUMERS WAITING. *AK.....FIV EOTHER FAMILIES ENCOUNTERED THE EXACT SAME PROBLEM. *AK

Air Bags
Filed Dec 14, 200463,000 milesFL

NO PARTS, RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. REGAL DODGE 561-683-1511. THE DEALERSHIP IS AWARE OF THE PROBLEM. *AK

Latches/Locks/Linkages › Hood › Latch
Filed Dec 10, 200477,000 milesPA

WHILE TRAVELING APPROXIMATELY 45 MPH THE HOOD ON OUR 1999 DODGE CARAVAN FLEW UP, OBSTRUCTING VISION OF DRIVER.*AK

Air BagsCrash1 injured
Filed Dec 9, 2004KS

THE CONSUMER HIT A POLE AND THE AIRBAG FAILED TO DEPLOY ON IMPACT. *JB

Air Bags › FrontalCrash1 injured
Filed Dec 6, 2004IA

WHILE TRAVELING ABOUT 45 MPH ANOTHER VEHICLE SUDDENLY STOPPED ON THE HIGHWAY CONSUMER APPLIED THE BRAKES BUT PEDAL WENT TO THE FLOOR. CONSUMER AVOIDED THE OTHER VEHICLE BY SKIDDING INTO A DITCH. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD AND BACK INJURIES,BUT REFUSED TO GO TO THE DOCTOR FOR MEDICAL ATTENTION. VEHICLE WAS TOWED TO CONSUMER'S RESIDENCE.*AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Dec 3, 200462,000 milesCA

WHILE DRIVING 25 MPH SERPENTINE BELT FELL OFF. VEHICLE WAS TOWED. DEALERSHIP REPAIRED THIS PROBLEM 3 TIMES. HOWEVER.ROBLEM RECURRED. *AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Dec 2, 2004130,000 milesGA

REAR BRAKE SYSTEM FAILED PREMATURELY, CAUSING EXTENDED STOPPING DISTANCE. DEALERSHIP WAS UNABLE TO RESOLVE THE PROBLEM. *AK

Air Bags
Filed Nov 30, 2004100,000 milesMA

DEALERSHIP WILL NOT REPAIR RECALL 04V480000 AIR BAG CLOCK SPRING UNLESS THE VEHICLE WAS CURRENTLY EXPERIENCING THE PROBLEM. HOWEVER, PROBLEM WAS NOT RESOLVED. *AK

Air Bags › FrontalCrash1 injured
Filed Nov 26, 2004100,000 milesCA

WHILE TRAVELING AT 60 MPH VEHICLE INVOLVED IN A REAR END COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER WAS CONCERNED SINCE A RECALL LETTER WAS RECEIVED FOR NHTSA RECALL 04V48000. *AK

Air Bags
Filed Nov 24, 2004107,000 milesCA

AIR BAG LIGHT WENT ON, WE WERE INFORMED THAT THERE WAS A RECALL, DEALER WILL NOT EVEN LOOK AT THE VAN UNTIL DEC. 21ST. THIS IS UNACCEPTABLE! IT IS A SAFETY ISSUE!CHRYSLER REFUSED TO PUSH THE DEALER TO FIX THE VAN EARLIER. *NM

Suspension › Front › Macpherson Strut
Filed Nov 19, 200463,000 milesMI

WHILE THE VEHICLE WAS AT A REPAIR SHOP MECHANIC DETERMINED THAT THE HOUSING AREA WHICH HELD THE FRONT STRUT RUSTED. *AK

Electrical System › Horn
Filed Nov 18, 2004IL

THE HORN AND THE CRUISE CONTROL FAILED TO OPERATE WHEN THE AIR BAG WARNING LIGHT CAME ON. UPON HAVING THE AIR BAG CLOCK SPRING RECALL 04V480000 REPAIRS PERFORMED DEALERSHIP INDICATED THAT THE HORN FAILURE WAS NOT RELATED TO THE DEFECTIVE RECALL PART, AND CHARGED THE CONSUMER $100.00 TO HAVE THE PART REPLACED. *AK

Air Bags › Frontal › Sensor/Control Module
Filed Nov 18, 2004FL

RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. CONSUMER WAS UPSET THAT THE DEALER GAVE HER AN APPOINTMENT FOR 3:00 PM ON NOVEMBER 16, 2004. AFTER WAITING SHE WAS TOLD THAT DEALER WAS NOT ABLE TO SEE HER, AND SHE NEEDED TO GO TO THE DEALER THAT MODIFIED HER VEHICLE FOR THE HANDICAPPED.*AK

Air BagsCrash
Filed Nov 17, 2004WY

NHSTA RECALL 04V480000 CONCERNING CLOCK SPRING FAILURE. CONSUMER'S VEHICLE WAS TRAVELING ABOUT 10 MPH WHEN IT HIT A VEHICLE IN FRONT. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK

Air BagsCrash1 injured
Filed Nov 17, 2004CA

CONSUMER'S VEHICLE STOPPED AT A RED LIGHT WHEN A DRUNKEN DRIVER COLLIDED WITH CAR FROM THE REAR. CONSUMER'S VEHICLE ALSO COLLIDED WITH A CAR POSITIONED IN FRONT. UPON IMPACT, AIRBAGS FAILED TO DEPLOY. DRIVER SUSTAINED SERIOUS INJURIES.*AK

Air Bags
Filed Nov 15, 2004NY

AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND NO CAUSE WAS DETRERMINED. *AK

Air Bags › Frontal › Sensor/Control Module
Filed Nov 12, 2004CA

THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER PRESSED DOWN ON THE HORN AND IT FAILED TO COME ON ITS OWN. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK

Air Bags
Filed Nov 12, 2004NY

THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE HAD NO HOR WHEN APPLIED. CONSDUMER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT A CLOCK SPRING NEEDED TO BE REPLACED. *AK

Engine and Engine Cooling
Filed Nov 5, 200417,592 milesIL

RECEIVED SAFETY RECALL FOR CLOCKSPRING, TOOK TO DEALER FOR REPAIRS. THEY ALSO REMOVED AND REPAIRED ENGINE SENSORS . *BF *TC

Air BagsCrash1 injured
Filed Nov 3, 2004OH

WHILE MAKING A RIGHT TURN INTO THE PARKING LOT. A VEHICLE COLLIDED AND HIT THE VEHICLE HEAD ON IN THE PARKING LOT. BOTH AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED HEAD NECK AND LEG INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *JB *SC

Air Bags
Filed Nov 3, 200473,370 milesCA

THE AIR BAG LIGHT WAS ON. THE CONSUMER RECEIVED A CLOCK SPRING RECALL, TOOK THE VEHICLE IN FOR REPAIR AND AFTER PICKING THE VEHICLE UP THE LIGHT WAS STILL ON. THE DEALER STATED THERE WOULD BE 119.95 CHARGE TO REPAIR THE PROBLEM SINCE THE MANUFACTURER DOES NOT PAY THEM THAT MUCH. NHTSA RECALL 04V48000. *JB *SC

Air Bags
Filed Oct 22, 2004NY

RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. AFTER REPAIRS WERE DONE HORN CONTINUED TO BE INOPERATIVE. DEALER INFORMED THE CONSUMER THAT IT HAS NOTHING TO DO WITH THE CLOCK SPRING.*AK

Engine and Engine Cooling › Engine
Filed Oct 19, 200486,396 milesPA

WHILE PULLING OUT OF A DRIVEWAY THE VEHICLE BEGAN TO HESITATE AND THEN ENGINE FAILED. THE CONSUMER ALSO NOTICED THAT TRANSMISSION FLUID WAS LEAKING ONTO THE ENGINE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB *TC

Power Train › Automatic Transmission
Filed Oct 19, 200450,000 milesIL

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

Air Bags › Frontal1 injured
Filed Oct 18, 2004MD

WHILE DRIVING, THE AIR BAG DEPLOYED AUTOMATICALLY WITH NO WARNING. PLEASE PROVIDE ANY FURTHER INFORMATION. THE CONSUMER WAS INJURED. *JB

Visibility › Power Window Devices and Controls
Filed Oct 14, 2004CA

BOTH SIDE WINDOWS HAVE FAILED TO ROLL DOWN. PARTS AND LABOR TO CORRECT MALFUNCTION TOTAL $1160.00 FOR BOTH SIDES. UNABLE TO ROLL WINDOS DOWN. PARTS HAD TO BE REPLACED TO CORRECT THE FAILURE. MANY PEOPLE THAT OWN THIS TYPE OF VEHICLE HAVE HAD THE SAME INCIDENT.*AK

Air Bags
Filed Oct 14, 2004OH

THE CONSUMER RECEIVED A RECALL NOTICE, CAMPAIGN NUMBER 04V480000. THE CONSUMER WAS INFORMED BY THE DEALER THAT NO PARTS WERE AVAILABLE. *JB

Air Bags
Filed Oct 14, 2004TX

WHILE DRIVING, THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE CLOCK SPRING NEEDED TO BE REPLACED. *JB

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Sep 28, 20046,000 milesNC

WHILE DRIVING IN RAINY WEATHER THE SERPENTINE BELT FELL OFF THE ENGINE. DEALERSHIP WAS NOTIFIED AND SUGGESTED THAT THEY NEEDED TO INSPECT. *AK THERE WAS A TSB FOR THIS ISSUE BUT THE CONSUMER WAS INFORMED THAT THIS DID NOT PERTAIN TO THIS VEHICLE. *SC JB

Vehicle Speed Control
Filed Sep 16, 2004110,000 milesLA

VEHICLE LUNGED FORWARD. I WAS UNABLE TO CONTROL SPEED DUE TO LUNGING AND STALLING. DOES THIS WITH OR WITHOUT THE AIR CONDITION ON AND ONLY UPON ACCELERATION. DOES NOT MATTER IF IT IS ON AN INCLINE OR NOT-ALWAYS UPON ACCELERATION. VERY UNSAFE AND I AM VERY WORRIED AS I TRAVEL ALONE WITH A TODDLER IN THIS DAILY. *JB

Power Train › Automatic Transmission
Filed Sep 16, 200464,308 milesOR

DIFFERENTIAL PIN CAME LOOSE AND BLEW A HOLE THROUGH THE TRANSMISSION. FAILURE CAUSED VAN TO BREAK DOWN ON THE FREEWAY. TRANSMISSION WAS COMPLETELY RUINED AND WOULD HAVE HAD TO BE REPLACED. POSSIBLE STARTER DAMAGE AS WELL. QUOTES FOR REPAIRS WERE AROUND $3,000, SO WE DECIDED TO JUNK THE CAR. IT WAS ONLY 5 YEARS OLD WITH 62,000 MILES AT THE TIME. '99 DODGE CARAVAN. *JB

Steering › Hydraulic Power Assist › Pump
Filed Sep 14, 200471,500 milesNH

THIS FAMILY CAR IS NOT A VEHICLE WE DRIVE EVERY DAY. ON (9/10/04), WE WENT TO USE THIS CAR WITH LESS THAN 72,000 MILES ON IT, AND WHEN WE WENT TO TURN THE STEERING WHEEL WE HEARD A SQUELING NOISE FROM THE POWER STERING UNIT. WE FOUND AN AREA OF SEEPAGE OF STERING FLUID UNDER THE VEHICLE. AFTER FURTHER INVESTIGATION WE HAD FOUND IT TO BE COMING FROM THE AREA OF THE BASE OF THE POWER STERING PUMP CASTING. THE LEAKING FLUID IS ACTUALLY FLOWING THROUGH THE VOIDS IN THE METAL OF THIS UNIT. NOT ONLY IS THIS A HAZARD TO THE OPERATION OF THE VEHICLE AND ITS PASSENGER'S, IT IS A HAZARD TO OTHER VEHICLES ON THE HIGHWAY. I AM VERY CONCERNED WITH THE USE OF POOR QUALITY PARTS AND USED IN OUR TRANSPORTATION INDUSTRY. IF A PERSON IS DRIVING ONE OF THESE VEHICLES AND ONE OF THESE UNITS FAILS IT COULD CAUSE CATASROPHIC DAMAGE TO THE PEOPLE INVOLVED. I DO FEEL OBLIGATED TO INFORM YOU OF THIS DEFECT. AS OF 8/17/04 THIS VEHICLE WILL HAVE THIS DEFECTIVE POWER STERING UNIT REPLACED AT THE CHRYSLER DEALER IN KEENE NH. I AM NOT AWARE IF I WILL BE ABLE TO GET THIS UNIT BACK FROM THE DEALER WHEN THEY REPLACE IT.

Electrical System › Horn
Filed Sep 9, 2004MI

CONSUMER PRESSED ON HORN AND IT DID NOT WORK. ALSO, AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WILL TAKE THE VEHICLE TO DEALER FOR INSPECTION. *AK

Power Train › Automatic Transmission1 injured
Filed Aug 31, 200450,000 milesCA

I BOUGHT A USED 1999 DODGE GRAND CARAVAN SE IN 2002 WITH 28000 MILES. THE ORIGINAL MFG WARRANTY HAD EXPIRED SO WE BOUGHT EXTENDED WARRANTY. FROM THE FIRST WEEK THIS CAR GAVE US TROUBLE ENDING WITH A MAJOR ACCIDENT DUE TO GEAR SHIFT. ON THE DAY OF THE ACCIDENT WHILE DRIVING THE CAR THE GEAR SHIFTED ON ITS OWN FROM DRIVE TO LOWER GEAR. 5 MIN LATER THE CAR WHEN PARKED ON MY DRIVEWAY MOVED FROM PARK TO REVERSE ON ITS OWN. SINCE I WAS OUT OF THE CAR I WAS RUN OVER BY THE CAR CAUSING SEVERE INJURIES BUT I WAS LUCKY THAT I DID NOT DIE. THE FATALITY RATE IS OVER 50% IN SUCH ACCIDENT BUT I ESCAPED WITH RIB FRACTURES, INTERNAL BLOOD LOSS AND EXTENSIVE BRUISING. *AK

Fuel System, GasolineFire1 injured
Filed Aug 30, 200466,454 milesGA

VEHICLE WAS SLUGGISH ON TAKE OFF QUITE OFTEN..COULD SMELL FUEL ODOR IN AND AROUND VEHICLE . AFTER CRANKING VEHICLE ,,THE VEHICLE CAUGHT ON FIRE.BURNING ITSELF AND DURING ,THERE WERE SEVERAL EXPLOSIONS THAT CAME FROM THE VEHICLE..BOTH FROM THE ENGINE COMPARTMENT AND IN PASSENGER AREA.ALL WITHIN APPROXIMATELY 45 MINUTES .MY HUSBAND WAS BURNED ON HIS LOWER LEG ATTEMPTING TO PUT OUT FLAMES. OUR HOUSE WAS DAMAGED FROM THE FLAMES ALONG WITH OTHER PROPERTY..WE SEE THIS VEHICLE AS BEING A POTENTIAL DEATH TRAP..ESPECIALLY POSSIBLE IN A CAR ACCIDENT WHERE SOME ONE COULD BE SERIOUSLY INJURED, AND WAITING FOR HELP. THIS VAN IS MADE FOR FAMILYS WITH KIDS.AS WE HAVE 3 KIDS AND A TODDLER.. IT WAS DESIGNED AS A 7 PASSENGER VEHICLE..AS WE WERE TOLD BY THE DEALERS AT DODGE THAT THIS WAS AN EXCEPTIONALLY SAFE VEHICLE AND PERFECT FOR A FAMILY WITH 2 TO 4 KIDS...WE FIND NOW ,THAT WE WERE LIED TO.AND WAS NEVER TOLD OF ANY RECALL ON THIS VEHICLE..OR ANY DANGERS OF THIS VEHICLE BEING SUSEPTABLE TO BEING A FIRE HAZARD.WE WERE NEVER TOLD THAT THESE VANS HAD EVER HAD ANY TYPE OF PROBLEM..AND DID NOT SUSPECT .OUR CHILDREN WERE IN CONSTANT DANGER EVEN BEING NEAR THIS VAN,.FOR WE FOUND IT WOULD CATCH ON FIRE IN AN INSTANT..WITHOUT WARNING...NOTHING WAS EVER DONE TO THIS VEHICLE TO CORRECT THE PROBLEM..AND WE WERE NEVER WARNED IN ANY WAY OR FORM THAT THESE DODGE CARAVANS HAD A HISTORY OF FUEL LEAKS OR WERE FIRE HAZARDS WAITING TO HAPPEN...*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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