Page 3 of 12 · complaints 101–150 of 555

1999 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Seats › Front Assembly › Recliner
Filed Feb 8, 2007103,000 milesOR

TL*- THE CONTACT STATED THAT IN AN ATTEMPT TO START THE 1999 DODGE CARAVAN THE DRIVER'S SIDE RECLINER HANDLE BROKE OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, BUT THE DEALER DID NOT REPAIR THE VEHICLE. THE CONTACT STATED THAT THERE WAS A RECALL ON OTHER VEHICLES FOR THIS SAME DRIVER SEAT RECLINER BOLT PROBLEM. *AK UPDATED 2/27/2007 - *NM

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Feb 6, 200757,500 milesOH

TL*- THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING 40 MPH AND AT ANY SPEED THE GEAR SHIFTED INTO NEUTRAL WITHOUT WARNING. THE DRIVER HAD TO STOP THE VEHICLE, PUT THE VEHICLE IN PARK, AND IT ACCELERATED A FEW TIMES BEFORE SHE COULD DRIVE FORWARD. THE GEAR SHIFT INDICATOR WAS IN THE DRIVE POSITION, BUT THE VEHICLE WOULD NOT MOVE FORWARD. SHE STATED THAT THE FAILURE WAS DUE TO A CONTINUOUS TRANSMISSION LEAK. THE DEALER INFORMED HER THAT THERE HAVE BEEN FAILURES ON THE RUBBER TRANSMISSION LINES. THE DEALER ADVISED THE DRIVER TO HER CALL THE CORPORATE OFFICE AND THE NHTSA HOTLINE TO FILE A COMPLAINT. THE CONTACT DID NOT FEEL THE VEHICLE WAS SAFE TO DRIVE, AND THE LEAK COULD CAUSE A FIRE. THE CURRENT MILEAGE WAS 58,000. THE FAILURE MILEAGE WAS 57,500. *AK

Air Bags
Filed Feb 1, 2007CT

TL*- THE CONTACT STATED THAT THE 1999 DODGE CARAVAN WAS RECALLED UNDER CAMPAIGN 04V480000 FOR A DEFECT IN THE AIRBAGS. THE RECALL WAS REPAIRED 01/31/07. WHEN THE AIRBAG LIGHT WENT OUT LAST YEAR THE HORN DIDN'T FUNCTION. THE CONTACT STATED THAT THE DEALERSHIP INFORMED HIM THAT THE HORN ASSEMBLY WASN'T WORKING. HE WAS SURE THAT THE RECALL FOR THE AIRBAG AFFECTED THE HORN. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jan 15, 200770,416 milesTX

DURING A RAIN THE SERPENTINE BELT FELL OFF CAUSING LOSS OF POWER STEERING, WATER PUMP AND OTHER EQUIPMENT. THIS IS A SERIOUS SAFETY ISSUE, AND DODGE HAS A TSB OUT. BUT THEY ARE MAKING NO EFFORT TO CORRECT THIS FLAW. IT SEEMS THAT ANYTIME WATER GETS ON THIS BELT IT WILL COME OFF. HOW MANY CRASHES IS IT GOING TO TAKE BEFORE SOMETHING IS DONE TO REMEDY THIS SITUATION? *JB

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Dec 27, 2006105,000 milesFL

SERPENTINE BELT FAILURE,SLIPS OFF WHEN WET,STEERING FAILS

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Dec 1, 2006115,360 milesFL

1) PULLEY / TENSIONER / SERPENTINE BELT FAILURE IN A 1999 DODGE CARAVAN REPLACED 3 TIMES. 2) DRIVING IN RAINY WEATHER, DROVE THROUGH A SMALL PUDDLE IN THE ROAD AND THE BELT CAME OFF THE CAR LEAVING ME STRANDED. NO POWER STEERING, NO OIL PUMPING THROUGH THE CAR, ETC... 3) DODGE CLAIMS THEY HAVE NO FIX FOR THE PROBLEM - WE JUST HAVE TO KEEP PUTTING ON NEW BELTS AND REPLACING TENSIONERS. 4) HTTP://WWW.TOPIX.NET/FORUM/AUTOS/DODGE-GRAND-CARAVAN/TTREJJ5UAG0SP62TJ - SEE THIS LINK FOR COMPLAINTS ALL AROUND THE COUNTRY ON THE SAME ISSUE WITH THIS VEHICLE. *JB

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Nov 25, 2006NE

USED STANDARD CAR JACK TO CHANGE TIRE. AFTER REMOVING TIRE, JACK FAILED AND VEHICLE DROPPED TO GROUND. MAIN SCREW THAT RAISES AND LOWERS JACK HAD SNAPPED IN TWO. *JB

Seat Belts › Rear/Other
Filed Nov 10, 2006WI

AFTER HAVING PROBLEMS WITH THE SEAT BELTS IN THE REAR SEAT OF OUR MINIVAN, BEING THAT THEY DON'T' UNLATCH AT CERTAIN TIMES AS WELL AS THE FACT THAT AT TIMES WHEN TRYING TO LATCH THEM, THEY WON'T LATCH UNTIL MUCH DIFFICULTY, I DID A SEARCH FOR INFORMATION ON THEM, AND FIND THAT THESE SEAT BELTS ARE DANGEROUS (GEN 3) I CALLED THE DEALER TO ASK ABOUT HAVING THEM REPLACED AND THEY SAID THERE WASN'T ANYTHING THEY COULD DO AS THEY WOULD JUST BE THE SAME (VERSION) PUT BACK IN. I WANT THE SEAT BELT REPLACED AS I HAVE 5 CHILDREN AND OFTEN HAVE THEM IN THIS VEHICLE, IT IS UNFORTUNATELY NOT LIKELY THAT WE CAN AFFORD TO HAVE THE CAR REPLACED AT THIS TIME, OR WE CERTAINLY WOULD. *NM

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 16, 200697,239 milesCT

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOOR. IT WAS COASTED TO A STOP, AND THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE ALL THE STEEL BRAKE LINES WERE REPLACED DUE TO THE BRAKE LINES LEAKING BECAUSE OF EXTREME RUST. UPDATED 12/12/06. *JB

Service Brakes, Hydraulic › Power Assist › Hydraulic › Hoses, Lines/Piping, and Fittings
Filed Oct 10, 2006105,000 milesOH

DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKES AT 20 MPH ON A CITY STREET, THE PEDAL WENT ALL THE WAY DOWN TO THE FLOORBOARD WHICH CREATED AN INCREASED STOPPING DISTANCE. UPON FURTHER INVESTIGATION, THE BRAKE LINES WERE EXTREMELY CORRODED AND LEAKED BRAKE FLUID. THE VEHICLE WAS TOWED HOME WHERE THE CONTACT REPLACED THE BRAKE LINES. THE VEHICLE HAD NOT BEEN EXPOSED TO EXCESSIVE ROAD SALTS OR HARSH WINTER WEATHER. THE MANUFACTURER WAS ALERTED. UPDATED 10/30/2006 -REAR BRAKE LINE FAILURE DUE TO STAINLESS STEEL BRAID/STEEL LINE CORROSION. *NM

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Sep 27, 2006150,000 milesMN

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS IN WET CONDITIONS, THE BATTERY LIGHT ILLUMINATED AND THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED TO MULTIPLE INDEPENDENT REPAIR SHOPS, WHO DETERMINED THE SERPENTINE BELT SLIPPED OFF AND THE BELT WAS REPLACED. THERE HAD BEEN NO INSPECTIONS INTO WHAT CAUSED THE SERPENTINE BELT TO SLIP OFF.

Suspension › Front › Macpherson Strut
Filed Sep 18, 200680,000 milesNY

CORROSION ON TOP OF STRUT TOWERS CAUSING STRESS CRACKS. *JB

Service Brakes, Hydraulic
Filed Aug 7, 200658,000 milesMD

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THERE WAS A BRAKE FLUID LEAK. THERE WAS A NHTSA RECALL # 06E022000, PERTAINING TO THE HYDRAULIC SERVICE BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Seats › Front Assembly › Recliner
Filed Jul 15, 2006100,000 milesVA

THE FRONT SEAT RECLINING LEVER HAS BROKEN OFF ON BOTH FRONT SEATS. THIS MAKES IT VERY UNCOMFORTABLE TO SIT FOR ANY LENGTH OF TIME. I WAS TOLD THAT THE SEATS HAD TO BE REPLACED. THIS IS TO EXPENSIVE. *JB

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Jun 23, 2006110,000 milesNY

DT*: THE CONTACT STATED THAT THE RIGHT HAND SIDE OF THE HATCHBACK LIFTGATE SUPPORT DEVICE FAILED AND CAME CRASHING DOWN SECONDS AFTER THE CONTACT'S PET WAS LET OUT OF THE PARKED VEHICLE. THE VEHICLE WAS NOT EQUIPPED WITH A REMOTE LOCKING DEVICE. THE ALLEGED FAILURE WAS MECHANICAL. THE CONSUMERS HUSBAND DID THE REPAIRS HIMSELF. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 17, 200641,975 milesCT

DT*: THE CONTACT STATED DURING NORMAL MAINTENANCE, THE INSIDE OF THE TIRES WERE WORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO DETERMINED THE UPPER AND LOWER BALL JOINTS WERE EXTREMELY WORN AND NEEDED REPLACED.

Power Train › Automatic Transmission
Filed Feb 28, 200680,500 milesNE

I AM A LICENSED DAY CARE PROVIDER WHO TRANSPORTS SEVERAL SMALL CHILDREN DAILY. MY VEHICLE IS A 2000 DODGE CARAVAN. ON TUESDAY, MY TRANSMISSION FAILED WITHOUT WARNING WHILE I WAS ON THE INTERSTATE WITH FIVE CHILDREN INSIDE. I WAS HORRIFIED. MY TRANSMISSION NEEDS TO BE REPLACED, WHICH WILL COST UPWARDS OF AROUND $2000. I DID RESEARCH ON THE INTERNET AND I HAVE DISCOVERED SOME DISTURBING FACTS. CHRYSLER VANS FROM 1998-2002 HAVE A REPUTATION OF HAVING THIS TYPE OF FAILURE HAPPEN. THE CAUSE IS A DIFFERENTIAL PIN THAT SHOOTS THROUGH THE CASING OF THE TRANSMISSION. THERE IS NOTHING THE CONSUMER CAN DO TO PREVENT THIS. NEWER MODELS OF THE CARAVAN 2003 AND LATER HAVE THE SAME TRANSMISSIONS BUT THEY NOW HAVE METAL PLATES INSTALLED WHICH KEEP THE PINS FROM BREAKING THROUGH THE CASING. I TRIED TO GET ASSISTANCE FROM CHRSYLER DIRECTLY, BUT ACCORDING TO THEIR CUSTOMER SERVICE DEPARTMENT, THERE HAS BEEN NO PROBLEM WITH THESE TRANSMISSIONS. I ASKED THEM WHY THEN WERE THERE SEVERAL STORIES ON THE INTERNET OF CUSTOMERS HAVING THE SAME PROBLEM THAT I JUST EXPERIENCED. THEY REPLIED THAT THERE IS NOTHING THEY CAN DO TO HELP ME. MY TRANSMISSION DID NOT WEAR OUT, IT FAILED. THE DIFFERENTIAL PINS SHOT OUT AND BROKE THE TRANSMISSION CASING. IF YOU CALL LOCALLY OR ACROSS THE COUNTRY AND TRY TO LOCATE A USED TRANSMISSION FOR 1998-2002 CHRYSLER VANS YOU WILL DISCOVER THAT THE MAJORITY HAVE THE BROKEN CASES CAUSED BY THE DIFFERENTIAL PINS. THUS, THEY RECOMMEND REPLACING WITH A NEW TRANSMISSION THAT HAS T

Electrical System › Alternator/Generator/Regulator
Filed Jan 30, 2006163,000 milesNY

DT*: THE CONTACT STATED WHILE DRIVING 55MPH THE CHECK BATTERY LIGHT ILLUMINATED. THE LIGHT ILLUMINATED FOR TEN MINUTES, AND THEN THE ENGINE STALLED. THE VEHICLE WAS PULLED OFF THE SIDE OF THE ROAD WITHOUT INCIDENT. A NEW BATTERY WAS INSTALLED; IT STAYED CHARGED FOR TWO DAYS THEN FAILED. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP, BUT THE CONTACT STATED THE ALTERNATOR CAUSED THE BATTERIES TO FAIL.

Suspension › Front › Macpherson Strut
Filed Dec 21, 2005106,584 milesIN

DT: THE CONTACT STATED WHILE GETTING AN OIL CHANGE HE WAS INFORMED THAT THE DRIVER'S SIDE STRUT TOWER SUPPORT WAS RUSTED AND CRACKED. THE MANUFACTURER OFFERED NO FREE REMEDY. NO REPAIRS HAVE BEEN PERFORMED. *AK UPDATED 01/11/06. *JB

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Dec 12, 2005CT

LTR RE 1999 DODGE CARAVAN , PLYMOUTH VOYAGER, AND CHRYSLER MIN-VANS DEFECTIVE METAL BRAKE LINES, REQUEST A DEFECT INVESTIGATION, S10/CMBK-051208-005. *TS ALL OF THE CORROSION OCCURRED NEXT TO THE WELDED STAINLESS STEEL FLEX SEGMENT. *NM

Power Train › Automatic Transmission
Filed Dec 1, 200549,992 milesIN

WHILE DRIVING THROUGH THE NEIGHBORHOOD THE REAR END PIN CAME LOOSE IN THE TRANSAXLE AND CRACKED THE HOUSING. LOST ALL THE TRANSMISSION FLUID AND VEHICLE BECAME INOPERATIVE. VEHICLE HAD 49,992 MILES AND DODGE WOULD NOT REPAIR UNDER WARRANTY. THEY DEALER RECOMMENDED A NEW TRANSMISSION FOR ALMOST $3000. I HAD IT REBUILT WITH REPLACEMENT PARTS AT A TRANSMISSION SHOP FOR $1600. *JB

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Nov 17, 2005MA

DT: THE CONTACT STATES THE WHEN IT RAINS AND HE DRIVES THROUGH A RAIN PUDDLE THE SERPENTINE BELT FALLS OFF. THIS HAS HAPPENED TWICE. THE VEHICLE WAS TAKEN TO DEALER FOR REPAIRS. THE MANUFACTURER WAS CONTACTED, AND THEY OFFERED NO FREE REMEDY.*AK

Exterior Lighting
Filed Nov 6, 2005NH

MY 1999 DODGE CARAVAN HAS PLASTIC HEADLIGHTS COVERS. THE LEFT SIDE IS SO BAD IT HAS REDUCED THE OUT PUT BY HALF. I HAD A ACCIDENT THAT CAUSED THE RIGHT PLASTIC ON TO BE REPLACED. SO I BELIEVE ANY ONE WHO HAS NOT REPLACED THESE EXPENSIVE COVERS HAS LOST THERE OUT PUT OF THESE & NOT KNOW IT BECAUSE THEY CAN NOT COMPARE IT AGAINST A GOOD ONE. *NM

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Nov 3, 200585,000 milesRI

I HAD PULLEY/ARM TENSION REPLACED THREE TIMES , ON THAT THIRD TIME I THEN FOUND OUT THERE WAS A BRACKET MADE TO CORRECT THE PROBLEM.BUT DURING THE TIMES OF ALL THESE REPAIRS (IN THE PAST TWO AND HALF YEARS OF BUYING THE VAN) I HAVE HAD MANY BREAKDOWNS CAUSING THE VAN TO BE VERY DIFFICULT TO MANAGE(ALMOST HITTING A TELEPHONE POLE ONCE) NO POWER STEERING OR BRAKES AND THE BATTERY QUICKLY DIED OUT, THE LAST TWO TIMES MY 16 YEAR OLD WAS DRIVING, NOT SAFE FOR AN INEXPERIENCED DRIVER! THERE WERE ALSO SEVERAL BROKEN SERPINTINE BELT DURING THIS COURSE ALSO. I WORK IN A HOSPITAL AND HAVE AT TIMES BE CALLED IN ANY HOUR OF THE NIGHT AND WHERE I LIVE THAT CAN BE IN THE MIDDLE OF A BLIZZARD, ACTUALLY IT TRUELY HAPPENED TO ME DURING THE BLIZZARD OF 2005 HERE IN RI (I HAVE REPAIR STATEMENTS TO VERIFY THE DATES) ITS SAD TO KNOW THE WHEN CARS TRUELY HAVE PROBLEMS CONSUMERS CANT JUST BE NOTIFIED JUST FOR SAFETY SAKE. I WAS TOLD AT THE DEALERSHIP THAT THE INFORMATION ABOUT THE BRACKET WAS FOUND ON A SERVICE BULLETIN (? DODGE)AND THE SAME WEEKEND THE SECRETARY AT THE SERVICE DESK TOLD ME THREE OTHER MINIVAN WERE BROUGHT IN DUE TO THEIR SERPENTINE BELTS FALLING OFF. MY NEIGHBOR WHO HAS A 1998 CARAVAN HAS ALSO REPLACED HIS TENSION/ARM PULLEY. I NEVER REALIZED HOW MUCH TROUBLE ONE PART COULD CAUSE. BUT PLEASE JUST ONE MORE THING MY VAN ALSO WAS JUST WORKED ON AGAIN , DUE TO A COMPONENT IN THE RADIATOR THE WORKS WITH THE TRANSMISSION, WELL IT RUPTURED CAUSING MY VAN TO BREAKDOWN, I NEEDED A NEW RADI

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Nov 2, 200560,000 milesMA

DT: CONTACT STATED SOMETHING WAS DEFECTIVE WITH THE RADIATOR AND TRANSMISSION. THE COOLANT FROM THE RADIATOR WENT INTO THE TRANSMISSION AND DESTROYED THE TRANSMISSION. THIS HAPPENED ABOUT TWO WEEKS AGO. SHE TOOK THE VEHICLE TO A MECHANIC AND HE CHANGED THE RADIATOR AND TRIED TO FLUSH THE TRANSMISSION, BUT THE TRANSMISSION WAS TO BE REBUILT. SHE CALLED CHRYSLER AND THEY SAID THEY COULD NOT DO ANYTHING. THE MECHANIC TOLD HER HE HAD CHANGED MANY WITH THE EXACT SAME PROBLEM.*AK *JB

Air Bags
Filed Nov 1, 2005120,429 milesMD

DT: THE CONTACT RECEIVED A RECALL LETTER IN 11-04 REGARDING THE AIR BAG LIGHT STAYING ON. SHE TOOK THE CAR TO THE DEALERSHIP TO HAVE THE RECALL REPAIRS DONE IN 11-04. THE DEALERSHIP TOLD HER RECALL REPAIRS COULD NOT BE DONE BECAUSE THEY COULD NOT GET THE STEERING WHEEL OFF. THEY WOULD ORDER A NEW STEERING WHEEL AND NOTIFY HER WHEN IT CAME IN. SIX MONTHS LATER THEY STILL HAVE NOT NOTIFIED HER OF A NEW STEERING WHEEL. THE CONTACT TOOK THE CAR BACK TO THE DEALERSHIP, AND THEY TOLD HER THEY WOULD HAVE TO BREAK THE STEERING WHEEL IN ORDER TO PERFORM THE RECALL. WORK. A SERVICEMAN AT THE DEALERSHIP TOLD HER SHE WOULD NOT HAVE TO PAY FOR A NEW STEERING WHEEL. HOWEVER, HE WAS NO LONGER THERE , AND NOW THEY WERE TELLING HER THAT SHE WILL HAVE TO PAY FOR A NEW STEERING WHEEL, BUT NOT FOR RECALL REPAIR WORK. *AK UPDATED 11/29/2005 - *NM

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Oct 25, 2005NY

DT: THE CONTACT STATED THAT THE DRIVE BELT CAME OFF ON FOUR DIFFERENT OCCASIONS. EACH TIME IT OCCURRED AFTER A HEAVY RAIN WHILE DRIVING THROUGH A PUDDLE. HE HAD THE BELT REPLACED AT A LOCAL SERVICE DEALER. THE NEXT TIME IT OCCURRED THEY PUT THE SAME BELT ON AGAIN. THE THIRD TIME THEY TOLD HIM THAT THE DRIVE BELT NEEDED TO BE REPLACED. HE HAD IT REPLACED AGAIN. HE IS UNSURE OF THE EXACT CAUSE OF THE SLIPPING. THE BELT CAME OFF AGAIN. THE VEHICLE IS AT THE DEALER NOW. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Oct 16, 200500

MY 1999 DODGE CARAVAN SHIFT LEVER CAN BE MOVED OUT OF PARK POSITION WITH ENGINE RUNNING WITHOUT HAVING TO PRESS ON THE BRAKE PEDAL ,THIS CREATES A VERY DANGEROUS SAFETY PROBLEM IF A CHILD IS LEFT IN VAN WITHOUT BEING RESTRAINED CHRYSLER CORP.CORRECTED THIS PROBLEM IN 2001 CAN SOMETHING BE DONE TO EARLIER MODELS? *JB

Suspension › Front › Macpherson Strut
Filed Oct 6, 2005115,683 milesMI

DT: STRUT TOWERS RUSTING . CALLER HAD OIL CHANGED, AND THE ATTENDANT TOLD HIM THAT STRUT TOWERS WERE RUSTED. DEALER SAID THEY HAVE NOT SEEN ANYTHING LIKE THAT. MANUFACTURER WILL OFFER NO HELP.*AK *NM

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 6, 2005CT

CONSUMER EXPERIENCED A BRAKE LINE BURST IN 1999 DODGE CARAVAN. *TS THE BRAKE LINE IN THE CONSUMER'S VAN WAS WELDED WITH DISSIMILAR METALS WHICH CAUSED CORROSION. ALL OF THE CORROSION OCCURRED NEXT TO THE WELDED STAINLESS STEEL FLEW SEGMENT. THE CONSUMER CONTACTED THE MANUFACTURER BUT THE PROVIDED TO ASSISTANCE. *NM

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Aug 19, 2005SC

DT: CONSUMER DROVE DOWN A DRIVEWAY TO PARK VEHICLE. THE NEXT TIME HE WAS IN THE CAR HE HAD TO BACK OUT OF THE DRIVEWAY TO A ROAD WHERE IT WAS FLAT AND THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. HE DROVE HOME FROM THERE USING THE EMERGENCY BRAKE. CONSUMER THOUGHT IT MAY BE LACKING BRAKE FLUID, WHICH HE REPLACED, AND DID NOT HELP. THE NEXT MORNING THE CONSUMER TOOK THE VEHICLE TO HIS MECHANIC, THINKING HE HAD AIR IN HIS LINE. THE MECHANIC INFORMED THE CONSUMER THAT BRAKE LINE BROKE. THE BRAKE LINE FOR EACH REAR WHEEL COME OUT OF THE ANTI-LOCKING DEVICE , IT BECAME A FLEXIBLE LINE THAT WAS WELDED TO A STEEL LINE. AT THE WELD WAS WHERE THE BRAKE LINE BROKE. *AK THE PARTS TO REPLACE THE BRAKE LINES WERE NOT AVAILABLE WHEN THE VEHICLE WAS TAKEN TO THE DEALER. *NM *JB *TT

Suspension › Front › Macpherson Strut
Filed Aug 15, 200554,000 milesIL

DT: THE CONTACT OWNS A 1999 DODGE CARAVAN AND THE STRUT TOWERS RUSTED OUT ON THE TOP IN THE ENGINE COMPARTMENT. HE NOTICED THIS AT THE BEGINNING OF THE YEAR WHEN HE HAD THE ENGINE CLEANED. THE CONTACT TALKED TO CHRYSLER, AND THEY SAID THEY WOULD NOT HELP HIM BECAUSE THE CORROSION WARRANTY EXPIRED. THE CONSUMER FELT THIS WAS A SAFETY ISSUE. CHRYSLER CAME OUT WITH A KIT TO FIX THIS PROBLEM. *AK

Air Bags
Filed Aug 9, 200585,000 milesPA

DT: CONTACT RECEIVED A RECALL LETTER ON 8-9-05 CONCERNING AIR BAGS. THE DEALER REFUSED TO HONOR THE RECALL BECAUSE HE BOUGHT THE CAR AS IT WAS. *AK

Air Bags
Filed Jul 16, 2005MA

1999 DODGE CARAVAN HORN, AIRBAG INOPERATIVE... CLOCKSPRING BROKEN. VEHICLE FAILED INSPECTION. SAFETY ITEM CHRYSLER SHOULD FIX NO-CHARGE

Seats › Front Assembly › Recliner
Filed Jul 15, 200555,682 milesNY

THE LEVER AND BOLT BROKE OFF THE DRIVER'S SEAT. THE SEAT IS UNABLE TO RECLINE, CAUSING THE DRIVER TO BE UNCOMFORTABLE WHILE DRIVING. CONSUMER WILL NOTIFY THE MANUFACTURER.*AK. ALSO, THIRD BRAKE LIGHT BULBS MALFUNCTIONED, BULD WAS REPLACED. *AK THE DRIVER'S SEAT ADJUSTER HANDLE BROKE. *NM

Fuel System, Other
Filed Jun 23, 2005FL

OVER THE PERIOD OF ONE YEAR MY DODGE CARAVAN 1999 SE STOPPED ENGINE CUT OFF WHILE GOING SPEEDS OF 75 MILES AN HOUR ON HIGHWAYS. THE LAST TIME I WAS ALMOST HIT AS IT WAS RUSH HOUR AND ON A VERY HEAVY TRAFFIC AREA BRIDGE. I BROUGHT IT SEVERAL TIMES TO MECHANICS AND THEY CAN NOT FIND OUT WHAT THE PROBLEM. I REPORTED IT TO CHRYSLER AND HTYE DID NOT RESPOND. WHEN I TOLD MY STORY ABOUT HOW SCARY THIS WAS TO SOMEONE ELSE THEY SAID THAT ANOTHER LADY HAD THE SAME ISSUE AND NO ONE WOULD FIND HTE PROBLEM. I HAD KIDS IN MY CAR WHEN IT STOPPED ONCE IT WAS SCARY TO BE GOING 75 AND THE CAR DIE JUST DIE. IT WOULD NOT RESART AT FIRST SO OF COURSE A MECHANIC TOOK ADVANTAGE OF ME CHARGING ME 600 DOLLARS FOR A NEW STARTER AND NEW BATTERY. GUESS WHAT IT HAPPEN AFTER THESE NEW ITEMS WERE REPLACED. AGAIN CHRYSLER THE MANUFACTURER NO RESPONSE. I DECIDED TO TRADE IN MY CAR IT WAS TOO SCARY SHOULDN'T SOMEONE INVESTIGATE THIS THING IS EE CARAVANS EVERYWHERE AND I FEEL SORRY FOR THE CHILDREN SOMEONE MAY NOT BE AS LUCKY AS I WAS THREE TIMES. AN INEXPERIENCED DRIVER WOULD NOT HAVE BEEN ABLE TO STOP LIKE I DID AT THAT SPEED. I WAS LUCKY BUT HAD THE EXPERIENCE TO STOP. PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE DOES DIE.

Air Bags
Filed May 19, 200589,000 milesOH

THE HORN AND THE DRIVERS SIDE AIRBAG HAVE STOPPED WORKING.

Power Train › Automatic Transmission
Filed Apr 27, 200551,000 milesPA

TRANSMISSION FAILURE(BLOWN APART PER MECHANIC)AND NO WARRANTY PROVIDED WITH LESS THAN 54000 MILES.HAD 8 YEAR/80000 MILE WARRANTY PLUS EXTRA TO 100000 MILE PAID. PAID OUT OF POCKET FOR REPAIR.TRANNY SLIPPING AGAIN SINCE WITH ANOTHER 2500 MILES ADDED. 1999 DODGE CARAVAN FACTORY WARRANTY REFUSED.

Air Bags › Frontal › Sensor/Control Module
Filed Apr 6, 200562,000 milesPA

CONSUMER TOOK VEHICLE TO THE DEALER FOR THE AIR BAG/CLOCK SPRING RECALL 04V480000, REPAIRS WERE SUPPOSEDLY MADE, HOWEVER, THE AIR BAG LIGHT CAME ON AND REMAINED ON.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 5, 2005201,936 milesCA

WHILE DRIVING AT 40 MPH CONSUMER APPLIED BRAKES AND HAD NO BRAKES. CONSUMER PULLED TO SIDE OF THE ROAD AND APPLIED EMERGENCY BRAKES TO STOP VEHICLE. CONSUMER HAD VEHICLE TOWED TO DEALER.*AK

Engine and Engine Cooling
Filed Apr 4, 2005NY

THE OIL PAN IS RUSTING OUT AND WILL REQUIRE REPLACEMENT. *AK

Electrical System › Wiring › Front Underhood
Filed Mar 30, 2005830,000 milesIL

WHILE DRIVING 30-35 MPH, SMOKE STARTED COMING FROM UNDER THE HOOD. THE CONSUMER WAS ABLE TO PULL THE VEHICLE OFF THE STREET. THE LOCAL POLICE OFFICER INSTRUCTED THE CONSUMER TO TURN THE VEHICLE OFF. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC AND THE INSURANCE INSPECTOR CONFIRMED THAT THE PROBLEM WAS AN ELECTRICAL WIRING HARNESS. *JB *BF *NM

Suspension › Front › Macpherson Strut
Filed Mar 28, 2005DC

STRUT TOWER CORROSION ON 1999 DODGE CARAVAN.*** NO ANSWER REQUIRED***. *MR *NM

Air BagsCrash2 injured
Filed Mar 24, 2005ME

CONSUMER'S VEHICLE WAS RAN OFF THE ROAD BY ANOTHER VEHICLE, CAUSING CONSUMER'S VEHICLE TO CRASH INTO A STOP SIGN AT ABOUT 35 MPH. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS CONTACTED BY OWNER.*AK *NM

Air Bags › FrontalCrash1 injured
Filed Mar 21, 2005110,000 milesTN

VEHICLE WAS MAKING A LEFT TURN INTO AN INTERSECTION AND WAS HIT IN THE FRONT ON DRIVER'S SIDE QUARTER PANEL. OWNER WAS DRIVING AT APPROXIMATELY 20 MPH WHILE THE ONCOMING VEHICLE WAS GOING AT APPROXIMATELY 60 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. OWNER CONTACTED THE MANUFACTURER, AND WAS INFORMED THAT ONLY IF THE VEHICLE WAS HIT IN A CERTAIN SPOT WILL THE AIR BAGS DEPLOY. OWNER SUSTAINED INJURIES, AND WAS TAKEN FOR EMERGENCY TREATMENT. ALSO, THE VAN WAS TOTALED. *AK

Electrical System › Horn
Filed Mar 19, 200569,000 milesVA

AIRBAG LIGHT STAYS ON, HORN INTERMINTENT, WIPERS INTERMINTENT. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Mar 16, 2005MO

WHEN RAINING THE SERPENTINE BELT COMPLETELY DISENGAGES. THE VEHICLE WILL LOSE POWER. WHEN THE BELT COMES OFF THE VEHICLE WILL JERK TO THE LEFT. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND SHE WAS TOLD THAT THERE WAS NO SOLUTION FOR THIS PROBLEM, AND PUT THE BELT BACK ON. THERE IS A MANUFACTURING PROBLEM WITH THE DODGE CARAVAN. THE MOST COMMON FACTOR IS WHEN WATER TOUCHES THIS BELT IT WILL COME OFF. *AK

Electrical System › HornCrash
Filed Mar 2, 200559,000 milesCA

WHILE DRIVING AT 35 MPH AIR BAG WARNING LIGHT CAME ON ,AND THE HORN FAILED TO WORK. ALSO, CRUISE CONTROL DID NOT WORK. A RECALL WAS ISSUED ON CLOCK SPRING AFFECTING EARLIER MODELS.*AK RECALL CAMPAIGN; NHTSA CAMPAIGN ID NUMBER : 04V480000. FOR THE AIR BAG. THE CONSUMER STATED THAT SHE WAS IN A CAR ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUBMITTED PAPERWORK ON A REIMBURSEMENT FOR THE CLOCK SPRING REPAIR. *TC

Tires › Tread/Belt
Filed Mar 2, 2005MO

ALLEGED SEPARATION OF TIRE (RUBBER SEPARATION FROM STEEL BELT) UNDER NORMAL OPERATIONS. I AM TRYING TO FIND AN INDEPENT THIRD-PARTY TO DETERMINE THE MATTER. THE TIRE SELLER CLAIMS THAT THE DAMAGE TO THE TIRES IS THE RESULT OF IMPROMPER FRONT-END ALIGNMENT. A DIFFERENT SERVICE CLAIMS THAT THE DAMAGE IS THE RESULT OF MANUFACTURER DEFECT, AND NOT MERELY FROM MISALIGNMENT. MY CONCERN IS THAT IF THESE TIRES ARE DEFECTIVE, THEN THE NTSB/NTSA NEEDS TO BE INFORMED.*AK

Power Train › Automatic Transmission
Filed Feb 25, 200597,000 milesMA

TRANSMISSION FAILURE AT 96,000. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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