Page 5 of 15 · complaints 201–250 of 714

1997 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Engine and Engine Cooling › Engine
Filed Nov 29, 2002TX

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE VEHICLE HEAD GASKET LEAKING OIL. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM . PH

Air Bags › Frontal
Filed Nov 29, 2002MI

AIR BAGS NOT WORKING, HORN NOT WORKING, AND CRUISE CONTROL NOT WORKING. WAS TOLD BY DEALERSHIP IT WAS THE CLOCKSPRING. DT

Air Bags
Filed Nov 27, 2002MI

CONSUMER STATES THAT THE AIR BAG WARNING LAMP ILLUMINATION DUE TO CLOCK SPRING, WHICH COULD RESULT INTO DRIVER'S AIR BAG OPEN CIRCUIT. MAKE MODEL YEAR IS UNDER RECALL CONSUMER VIN NUMBER DOES NOT COMPLY. PLEASE PROVIDE FURTHER INFORMATION. TS

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Nov 27, 2002AR

CONSUMER STATED THAT TWICE WHILE DRIVING THE VEHICLE'S CABIN FILLED W/GAS FUMES RESULTING IN OCCUPANTS BECOMING ILL. OCCURRED ON 11/24/02 AND 11/26/02. RELATED RECALL 00V268000, CONSUMER'S V.I.N. IS NOT INCLUDED. TS

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 26, 2002CA

CONSUMER STATES THAT HE NOTICE THAT GAS WAS LEAKING FROM THE GAS TANK, CAUSING GAS FUMES INSIDE THE VEHICLE. TS

Power Train › Manual Transmission
Filed Nov 26, 2002CA

CONSUMER CALLED COMPALINING ABOUT HAVING PROBLEMS WITH THE TRANSMISSION. ALSO STATED THAT WHILE THE VEHICLE WAS PARK OUTSIDE OF HIS HOUSE AND THE VEHICLE WENT INTO REVERSE AND HIT THE NEIGHBORS VEHICLE. TS

Steering › Gear Box (other Than Rack and Pinion)
Filed Nov 20, 2002CT

CONSUMER STATES CLOCK SPRING DOES NOT WORK IN HER TRUCK WHICH PREVENT HER AIR BAG, AND THE HORN FROM WORKING. CONSUMER STATES SHE WAS TOLD BY A MECHANIC THEY CAN FIX THE PROBLEM, BUT THAT IT MIGHT BE A RECALL COMING UP ON THIS PROBLEM, AND WAS TOLD THAT SHE COULD NOT BRING THE VEHICLE IN FOR REPAIR. TS

Electrical System › Horn
Filed Nov 19, 2002CA

AIR BAG LIGHT ALWAYS ON NO HORN TO WORK WIPERS COME ON AT ANY TIME BY THEMSELVES. DT

Steering › Hydraulic Power Assist System
Filed Nov 18, 2002CA

NO SUMMARY. DT

Air Bags
Filed Nov 13, 2002MD

CONSUMER STATES INTERMITTENLY AIR BAG LIGHTS BECOME INNOPERABLE OBSTRUCTING THE DRIVERS VIEW. DEALER HAS NOT BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION:: MR

Power Train › Manual Transmission
Filed Nov 8, 2002NJ

WHILE DRIVING 55MPH THE TRANSMISSION SLIPPED AND WHEN TAP THE ACCELERATOR PEDAL THE VEHICLE VIOLENTLY SURGES FORWARD. TS

Electrical System › Horn
Filed Nov 8, 2002OH

AIR BAG LIGHT STAYS ON AND CRUISE AND HORN QUIT WORKING AT THE SAME TIME. THIS IS JUST LIKE MY BROTHERS VAN HIS IS 97 DODGE SPORT IDENTICAL SITUATION WITH HIS THIS TELLS ME THAT THEIR IS A DESIGN ISSUE IN THE COLUMN . DT

Electrical System › Wiring › Interior/Under Dash
Filed Nov 7, 2002AK

NO SUMMARY. DT

Child Seat
Filed Nov 6, 2002VA

WE HAVE BUILT IN CHILD SEATS IN THIS CAR. THE STRAPS ON THE CAR SEATS DO NOT RETRACT PROPERLY, SO THE SEATS ARE UNSAFE. ONE SEAT HAS BEEN HEAVILY USED, THE OTHER STOPPED RETRACTING ON FIRST FEW USES. WORSE THERE IS NO PLACE TO GET THESE SEATS REPAIRED. DODGE HAS OFFERED ONE LOCATION, ABOUT AN HOUR AWAY. WHERE THE SEAT COULD BE REPAIRED AT STANDARD AUTOMOTIVE REPAIR RATES. IN FACT WHEN I CALLED THIS LOCATION THEY COULD NOT DO IT. NOTE THIS MEANS THAT DODGE IS COMFORTABLE WITH TWO UNSAFE CHILD SEATS IN THIS VEHICLE. DT

Air Bags
Filed Oct 30, 2002NV

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. TS

Air Bags
Filed Oct 25, 2002OR

WHILE DRIVING VEHICLE ON THE ROAD, THE AIR BAG LIGHT SUDDENLY CAME ON FOR NO REASON. THIS CAUSED THE HORN AND THE CRUISE CONTROL TO NOT WORK PROPERLY. HAVE TAKEN TO DEALER TO HAVE IT REPAIRED. WAS INFORMED THAT THE CLOCKSPRING HAD BROKEN. TS

Structure › Body › Tailgate
Filed Oct 24, 2002NY

CONSUMER STATES THAT THEY ARE HAVING THE SAME PROBLEMS AS RECALL#99V123000 LIFT GATE SUPPORT BRACKET. DEALER WILL NOT REPAIR BECAUSE VEHICLE VIN WAS NOT INCLUDE WITH RECALL. TS

Unknown or Other
Filed Oct 24, 2002WI

NO SUMMARY. DT

Air Bags › Frontal
Filed Oct 21, 2002VA

CONSUMER STATES OF HAVING PROBLEMS WITH THE AIR BAG, HORN AND CRUISE CONTROL. DEALER WAS NOTIFIED. TS

Fuel System, Gasoline
Filed Oct 17, 2002AL

CONSUMER STATES THAT THE PARTS FOR RECALL HAVE NOT BEEN AVAILABLE FOR 2 MONTHS. AND WAS INFORMED BY DEALER THAT THEY WOULD CALL THEM BACK WHEN PART WERE AVAILABLE. BUT CONSUMER WAS NEVER CALLED. TS

Air Bags
Filed Oct 15, 2002MO

CONSUMER STATES THAT THE CLOCK SPRING HAS BEEN REPLACED ON THREE SEPARATE OCCASIONS. CONSUMER STATES EACH TIME THE HORN STOPS BLOWING, AIR BAG LIGHT ILLUMINATED. CONSUMER FEELS THERE IS A DEFECTED IN THE CLOCK SPRINGS. PLEASE PROVIDE ANY FURTHER INFORMATION. MR PROBLEM WAS TAKEN CARE OF THROUGH CHRYSLER. 09 DEC 2002. MR

Air Bags
Filed Oct 14, 2002PA

THE AIRBAG LIGHT CAME ON AND NEVER WENT OUT. THE HORN DIDNT WORK, CRUISE CONTROL DIDNT WORK, AND DEALER SAID THE AIRBAG WOULD DEPLOY WHILE DRIVING. I HAVE 2 CARAVANS AND THE OTHER IS A '96 AND THAT ONE WAS DIAGNOSED AT THE DEALER FOR 35 DOLLARS AND THEY TOLD ME IT NEEDED A NEW AIRBAG AND A CLOCKSPRING FOR OVER $1,000 DOLLARS. LATER FINDING OUT THEY LIED SAYING IT NEED THE WHOLE AIRBAG IN REALITY IT ONLY NEEDED THE CLOCKSPRING, I REPLACE THE CLOCKSPRING ON BOTH MY VANS. THE DEALER WANTED 250 DOLLARS A PEICE TO INSTALL IT. THIS IS A SAFETY ISSUE. THE HORN DOESNT WORK AND THE AIRBAG COULD DEPLOY AT ANYTIME. MR

Electrical System › Horn
Filed Oct 11, 2002MO

CONSUMER STATES HORN DOES NOT BLOW AND AIR BAG LIGHT HAS ILLUMINATED. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

Air Bags
Filed Oct 9, 2002MA

EA-01007 CONSUMER STATES THE AIRBAG LIGHT ILLUMNIATES CONTINUOUSLY WHICH MEANS THE AIR BAG HAS A MALFUNCTION. THE PROBLEM HAS EFFECTED THE HORN NOT TO ALERT OTHERS. THE DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. MR

Electrical System › Horn
Filed Oct 8, 2002CT

THE AIRBAG LIGHTILLUMINATED. HORN NO LONGER IS OPERATIVE. THE DEALERSHIP IS AWARE OF THE PROBLEM. *MR

Seat Belts › Front › Buckle Assembly
Filed Sep 30, 2002NY

CONSUMER STATES THAT THE FRONT SEAT BELTS BUCKLES WILL NOT LATCH PROPERLY CAUSING THE CONSUMER NOT TO HAVE A SEAT BELT ON WHILE DRIVING. DEALER NOTIFIED. NLM

Air Bags
Filed Sep 27, 2002MD

CONSUMER STATES THAT AIR BAG LIGHT STAY ILLUMINATED. PLEASE FEEL TO ADD ANY ADDITIONAL INFORMATION. *MR

Visibility › Windshield Wiper/Washer › Motor
Filed Sep 25, 2002OH

CONSUMER STATES THAT THE WIPERS WORK INTERMITTENTLY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION. NLM

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 24, 2002MI

CONSUMER STATES SHE IS ABLE TO SHIFT GEARS WITHOUT APPLYING BRAKE.*JB

Power Train › Automatic Transmission
Filed Sep 24, 2002MI

WHEN SHIFTING FROM PARK TO DRIVE VEHICLE WILL LUNGE FORWARD, ACCELERATOR NOT APPLIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*JB

Visibility › Defroster/Defogger/Hvac System
Filed Sep 24, 2002MI

CONSUMER NOTICED WATER ON THE PASSENGER SIDE FLOORBOARD, DEALER DETERMINED THE HVAC HOUSING WAS LEAKING.*JB

Unknown or Other
Filed Sep 24, 2002CA

BOLT WHICH HOLDS ONE OF TWO HYDRAULIC LIFTS ON HATCHBACK SHEARED. AS A RESULT, THE HATCHBACK CLOSED VERY QUICKLY DUE TO WEIGHT OF DOOR.

Air Bags
Filed Sep 23, 2002HI

THE AIR BAG LIGHT ILLUMINATED AS AN INDCATION THAT A MALFUNCTION HAD OCCURED. THE STEERING CLOCK MALFUNCTIONED THAT CAUSED FAILURE OF THE AIR BAG, HORN ASSEMBLY AND THE CRUISE CONTROL. PLEASE DESCRIBE DETAILS.*JB

Child Seat
Filed Sep 23, 2002CA

THE CONSUMER WENT TO TAKE HER CHILD OUT OF THE CARSEAT. AND THE STRAP TIGHTENED UP, SHE HAD TO CUT THE STRAP IN HALF TO RETREIVE HER CHILD FROM THE SEAT.*JB

Air Bags › FrontalCrash1 injured
Filed Sep 23, 2002GA

ATTORNEY IS WRITING ON BEHALF OF MR. ERNEST B. REEVES WHO WAS STRUCK HEAD ON BY ANOTHER VEHICLE. EVEN THOUGH MR. REEVES HAD HIS SEAT BELTS ON, THE AIR BAGS DID NOT DEPLOY AND MR. REEVES SUSTAINED A CONCUSSION, NECK, SHOULDER AND BACK INJURIES. *TT *DT

Power Train › Automatic Transmission
Filed Sep 23, 2002OH

WHILE ON THE HIGHWAY AT 70 MPH THE TRANSMISSION SHIFTED TO 1ST GEAR CAUSING THE VAN TO SLOW SUDDENLY. NLM

Electrical System › Horn
Filed Sep 21, 2002HI

THE STEERING WHEEL CLOCKSPRING FAILURE RESULTS IN THE SIMULTANEOUS FAILURE OF THE AIRBAG SYSTEM, HORN, AND CRUISE CONTROL.*AK

Engine and Engine Cooling › Engine
Filed Sep 19, 2002FL

WHILE DRIVING AT ANY SPEED ENGINE LIGHT COMES ON. THEN, CONSUMER CAN HEAR WATER IN ENGINE. THIS CAN RESULT IN A FIRE. DEALER NOTIFIED. *AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Sep 19, 2002NC

ON THE SAME VAN THEY FOUND IT NEED REWIRING OF THE O2 SENSOR 200+ DOLLAR REPAIR. OTHER PROBLEMS THEY HAVE FIXED ON THE VAN SINCE WE PURCHASED THE VAN IN MARCH OF THIS YEAR HAVE TOTALED OVER 1200 DOLLARS NOW THEY HAVE FOUND THE CLOCKSPRING AND THIS REWIRING PROBLEM

StructureFire1 killed
Filed Sep 18, 2002NJ

MICHAEL SCHOTTLAND ON BEHALF OF THE DECEASED OWNER STEPHANIE BERMAN. MS. BERMANS VEHICLE, WHILE IN MOTION, TURNED OVER AND BECAME ENGULFED IN A FIRE THAT LED TO HER DEATH, THERE WAS A RECALL 00V268 REGARDING THE POSSIBILITY OF A FIRE. *JG

Air Bags
Filed Sep 14, 2002WI

HORN DOES NOT WORK CONSISTENTLY. AIRBAG LIGHT STAYS ON. NLM

Electrical System › Horn
Filed Sep 6, 2002PA

HORN WILL INTERMITTENTLY WORK. CONTACTED DEALER, AND THE DEALER STATED THAT PROBLEM COULD POSSIBLY BE BECAUSED BY A CLOCK SPRING DEFECT.*AK JLG

Air Bags › Frontal
Filed Sep 5, 2002OH

WHILE DRIVING AIR BAG WARNING LIGHT CAME ON DUE TO A MALFUNCTION IN THE CLOCK SPRING THAT WOULD HAVE CAUSED AIR BAGS TO BE INOPERATIVE IN A CRASH.*AK

Visibility › Windshield Wiper/Washer
Filed Sep 1, 2002CA

THE WINDSHIELD WIPERS START UP SPORADICALLY ON THEIR OWN (NO ONE TURNS THEM ON - THEY JUST START WIPING). THIS PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. OUR MECHANIC TELLS US THAT DODGE IS AWARE OF THE PROBLEM, BUT CAN NOT ISOLATE WHAT CAUSES IT. INSTEAD, THEY RECOMMEND YOU START WITH ONE EXPENSIVE REPAIR TO SEE IF THAT WORKS, AND IF NOT, YOU MOVE ON TO PROGRESSIVELY MORE COSTLY REPAIRS. I BELIEVE THIS IS A SAFETY HAZARD BECAUSE YOU NEVER KNOW WHEN THEY WILL GO OFF AND IT IS SOMETIMES STARTLING WHEN THEY DO. YOU THEN HAVE TO TAKE ACTION TO TURN THEM OFF TAKING YOUR ATTENTION AWAY FROM WHAT YOU ARE TRYING TO DO (DRIVING!).*AK

Air Bags
Filed Aug 30, 2002CT

AIR BAG LIGHT CAME ON WHILE DRIVING. OWNER THEN TOOK VAN TO THE DEALERSHIP. THEY INFORMED HER THAT AIR BAG NEEDS TO BE REPLACED WITH NO FURTHER EXPLANATION OR CAUSE. PLEASE DESCRIBE DETAILS. *AK

Air Bags
Filed Aug 30, 2002OH

CLOCK SPRING BROKE, AND AIR BAG LIGHT HAS COME ON AND WILL STAY ON. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK

Air Bags
Filed Aug 29, 2002CA

AIRBAG LIGHT HAS ILLUMINATED. CONSUMER FEELS AIRBAG MAY DEPLOY UNEXPECTEDLY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Air Bags › FrontalCrash1 injured
Filed Aug 21, 2002GA

IN A HEAD ON COLLISION NONE OF THE AIR BAGS DEPLOYED ON IMPACT. DRIVER SUSTAINED MAJOR INJURIES. *AK *SLC

Power Train › Automatic Transmission
Filed Aug 21, 2002NJ

THE TRANSMISSION OVERDRIVE BLEW. I WAS APPROACHING AN INTERSECTION WHEN I LOST POWER. THIS CAUSE THE CAR TO COME TO A STOP IN THE MIDDLE OF THE INTERSECTION, CAUSING SEVERAL CARS TO SWERVE IN ORDER TO AVOID A COLLISION.*AK

Air Bags
Filed Aug 20, 2002OK

WHILE DRIVING AIR BAG LIGHT STAYS ILLUMINATED. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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