Filed Sep 15, 20161,435,625 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
Risk. If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy. Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Seats › Front Assembly › Head Restraint
Filed Aug 11, 2026CO
My driver side head rest was fine the night before. When I came out to my car the next morning, the AHR had defected and the padded part had "popped". No damage had occurred on the exterior of my vehicle.
Seats
Filed Oct 6, 2025AZ
I was stopped at a red light, when the airbag in the headrest deployed on the driver side.
Seats
Filed Apr 29, 2025CO
The contact's daughter owns a 2014 Dodge Avenger. The contact stated that while her daughter was driving approximately 40 MPH, the occupant restraint controller in the driver's seat activated inadvertently, and the head restraint deployed. The contact stated that her daughter was struck in the back of the head by the head restraint. The contact stated that her daughter had not observed the warning light before or after the failure. The contact's daughter had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V640000 (Seats, Air Bags); however, the VIN was not included. The failure mileage was unknown.
Air Bags
Filed Jul 22, 2024TN
Test
Air Bags
Filed Apr 23, 2024100,000 milesIL
The contact owns a 2014 Dodge Avenger. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) and the recall repair was performed; however, the failure recurred. The contact stated that a year later when the vehicle was started, the air bag warning light illuminated. The vehicle was taken to a different dealer where it was diagnosed with occupant restraint control failure. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Engine
Filed Nov 9, 2023GA
I know the noise is coming from the lifters in the engine that has been nicknamed the hemi tick
Electrical System
Filed Aug 5, 2023TX
Horn not working, i move steering wheel to left side and it works, problem with horn and wheel radio controls. Clock spring failure
Seats › Front Assembly › Head Restraint
Filed Aug 2, 2023142,000 milesAR
The contact owns a 2014 Dodge Avenger. The contact stated while driving at an undisclosed speed and coming to a stop, the driver’s side headrest deployed and pushed her head forward. The contact stated that the impact was like being rear-ended. The contact had a major headache from the impact of the headrest deployment. The contact inspected the headrest and became aware that the headrest spring had fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000.
Electrical System
Filed Jul 27, 2023NC
Driving and car cuts off without warning. Could be going 35 mph could be going 65 mph. Have to shift to N to cut car back on. Sometimes it won't cut back on. I pressed gas after light turned green in a busy intersection and car cut off in middle of intersection. This has happened in more than one occasion and almost caused many accidents. Throws code for crankshaft position sensor. It has been replaced and still not helping. Also replaced throttle body position sensor. This is happening with A LOT of these vehicles. All online forums talk of the same problem. Don't know if it's the computer itself because the check engine light rarely comes in when this happens. Then it throws random codes.
Fuel System, Gasoline › Fuel Injection System › Throttlebody/Manifold
Filed Jul 21, 202330,000 milesNY
The contact owns a 2014 Dodge Avenger. The contact stated while driving at various speeds, the check engine and electronic throttle warning lights remained illuminated. The contact stated that the vehicle lost motive power. The vehicle was taken to the local dealer who replaced the electronic throttle body and the computer wiring harness however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The VIN was not available. The failure mileage was 30,000.
Seat Belts
Filed May 26, 202396,056 milesMO
The contact owns a 2014 Dodge Avenger. The contact stated while driving 65 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence and then to the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) however, the dealer informed the contact that the recall repair was completed by the previous owner in November 2022. The manufacturer had not been informed of the failure. The failure mileage was 96,056.
Air Bags
Filed Mar 3, 2023TX
Passenger headrest airbag deployed without collision when vehicle was parked while occupants were not in vehicle. Increased in safety hazard as airbag deployed prematurely.
Vehicle Speed Control › Throttle
Filed Feb 28, 202340,000 milesNY
The contact owns a 2014 Dodge Avenger. The contact stated while driving 40 MPH, the electronic throttle control warning light illuminated, and the vehicle stalled. The vehicle was taken to a dealer where the electronic throttle body was replaced twice; however, the failure recurred. The vehicle was taken to a second dealer Northtown Chrysler Jeep Dodge Fiat (2020 Niagara Falls Blvd, Tonawanda, NY 14150), where the PCM was replaced twice along with the Controller Area Network. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Air Bags
Filed Oct 17, 2022117,000 milesCA
The contact owns a 2014 Dodge Avenger. The contact stated that while her husband was reversing the vehicle out of a parking space, the driver’s side air bag was independently deployed without incident. The contact stated that a grayish-colored smoke was coming from underneath the steering wheel after the deployment. The contact initially called her insurance provider who referred her to a local dealer; the dealer then referred her to the manufacturer and a claim was filed. The vehicle was taken to Bakersfield Chrysler Jeep (3101 Cattle Dr, Bakersfield, CA 93313) where an inspector was sent from the manufacturer to investigate the failure. The contact then received an email from the manufacturer that stated that her claim was denied and that the failure was a result of normal wear and tear. The vehicle was not repaired. The failure mileage was approximately 117,000.
Air Bags
Filed Aug 17, 2022VA
The active head restrains (AHR) deployed without vehicle being involved in collision. This could have caused injury and even death if anyone was operating the vehicle while it deployed. No warning lamps are active, but the system is clearly deployed.
Seat Belts › Front
Filed Jun 29, 2022160,000 milesTX
The contact owns a 2014 Dodge Avenger. The contact stated while driving 40 MPH, the front driver’s side seat belt buckle was unlatched independently. The contact was able to latch the seat belt buckle however, the seat belt buckle was unlatched again after several hours. The vehicle was not taken to the dealer and the manufacturer was not contacted. The contact related the failure to NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) however, the VIN was not included. The failure mileage was 160,000.
Engine
Filed Mar 24, 2022TX
While driving at about 30 mph the engine suddenly quit and would not immediately restart. The electrical system was shut down and electric door latches would not function. This vehicle recently had a new battery installed after it periodically failed to start. After having the car towed to the dealership and sitting for several days, it restarted. Dealership mechanics could not find a problem.
Electrical System
Filed Oct 28, 2021AR
It just shut off , all the lights comes on & it just shut off , not to mention i just got the engine fixed & it’s still doing the San thing.
Unknown or Other
Filed Sep 27, 2021OH
Car blows cold air on passenger side and hot air on drivers side. Also, the defrost does not work on passenger side.
Unknown or Other1 injured
Filed Jul 7, 2021TX
Passenger headrest deployed without cause or accident and hit passenger in head. Resulting in headache and pain.
Service BrakesCrash
Filed May 11, 202142,500 milesCA
JUST BOUGHT THE CAR, WITHIN A MONTH THE BRAKES WERE GRINDING. TOOK IT TO THE DEALERSHIP AND THERE WAS A POWER TRAIN LEAK WHICH THEY REPLACED. A FEW DAYS LATER, I WAS AT AN INTERSECTION TURNING AND MY WHEEL COMPLETELY LOCKED, CAUSING ME TO HIT THE CAR IN FRONT OF ME AND THE AIR BAGS DEPLOYED. AN OFFICER HAPPENED TO BE ON THE SAME ROAD AND SAW THAT MY CAR WAS ALSO SMOKING AS WELL WHICH MAY HAVE BEEN DUE TO THE PREVIOUS POWER TRAIN LEAK. I LOOKED AT OTHER RECALLS AND SURE ENOUGH, THERE ARE SOME ON THE 2011-2013 REGARDING STEERING AND BRAKE SYSTEMS AS WELL. THEY DEFINITELY NEED TO CHECK THE 2014 DODGE AVENGER AS WELL FOR SIMILAR ISSUES. NOW THE FRONT PASSENGER AREA AND MY AXEL IS RUINED AND NEEDS TO BE REPLACED.
Engine
Filed Apr 28, 2021FL
TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THERE WAS FUEL LEAKING FROM THE VEHICLE ONTO THE GROUND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS A FAULTY FUEL LINE THAT NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Seats
Filed Mar 22, 202163,000 milesTN
I WAS LEAVING WORK ON FRIDAY, MARCH 19,2021 AROUND 4:05 P.M...STOPPED, MY CAR WAS NOT IN MOTION, I WAS WAITING FOR ON COMING TRAFFIC TO CLEAR, WHEN I HEARD WHAT I BELIEVED TO BE GUN SHOTS OR EITHER A CAR HAD CRASHED INTO THE BACK OF ME AT A HIGH RATE OF SPEED, THERE WERE NO VEHICLES BEHIND ME, I WAS SO SCARED, I WENT TO MY MECHANIC, AND HE DISCOVERED THE HORRIBLE NOISE WAS MY HEAD REST HAD EXPLODED. IT IS CUT IN HALF AND HAS STARTED RATTLING. MY MECHANIC ADVISED I CALL DODGE DEALER ON MONDAY MORNING 3/22/2021. I CALLED THIS MORNING AT 9:11 A.M. (EASTERN TIME). I DID RECEIVE A CALL BACK, I EXPLAINED IN GREAT DETAIL WHAT HAPPENED, I IN NO CERTAIN TERMS TOLD THE DEALER, I WILL NOT BE PAYING FOR THIS, AND WAS TOLD, THERE ARE NO OPEN RECALLS AT THIS TIME, THAT I WOULD NEED TO BRING MY CAR IN AND LEAVE FOR THE TECHNICIAN TO CHECK FOR PARTS AND IT MIGHT BE COVERED UNDER AN EXTENDED WARRANTY, I ALSO REQUESTED THEY CHECKED THE DRIVERS SIDE HEAD REST, STATED, THEY MIGHT NOT BE ABLE TO DO THAT. I STRESSED I AM SOMEWHAT AFRAID TO DRIVE MY CAR NOW ESPECIALLY NOT KNOWING IF THE DRIVERS SIDE HEAD REST WILL DEPLOY WHEN I AM SITTING OR DRIVING MY CAR. I SCHEDULED AN APPOINTMENT TO TAKE MY CAR IN THE MORNING AT 7:00 A.M. AND ALL OF A SUDDEN, THE PERSON I WAS TALKING TO CHANGED THE RESERVATION TO WEDNESDAY
Seats
Filed Jan 3, 2021IL
THE BACK OF BOTH HEAD REST HAVE POPPED OPEN.
Seat Belts
Filed Dec 17, 202078,000 milesFL
ISSUES WITH SEATBELTS WHICH POP OUT WHEN TENSION OR FORCE IS APPLIED ON THE BELT. PASSENGER SEAT BELT HAD FIRST STARTED TO SHOW SIGNS OF FAILURE WHEN THE SEAT BELTS SAFETY BUTTON WOULD UNCLASP WHEN BRAKING. NOW, AFTER SOME TIME AND USAGE THE PASSENGER'S BELT DOES NOT CLASP FULLY AT ALL AND TAKES A GOOD MINUTE FOR IT TO CATCH. DRIVER'S SEAT HAS STARTED TO SHOW SIGNS OF THIS AS WELL AS WHEN I HAD TO BRAKE HARD AND WHEN PRESSURE WAS APPLIED TO THE BELT, THE CLASP HAD GIVEN WAY AND POPPED OUT.
Electrical System
Filed Nov 8, 20203 milesMO
WHILE THE VEHICLE IS MOVING AND WITH MY FEET ON THE GAS PEDAL THE RPMS DROP, THE CAR SHUDDERS. ABOUT 5 SECONDS LATER THE RPMS JUMP UP BUT DOESN'T GAIN SPEED. ALSO THE CAR JERKS BEFORE ACCELERATING VERY SLOW. NO CODES BUT CLEARLY THERE'S A PROBLEM.
Air Bags
Filed Nov 2, 2020105,000 milesFL
I WAS DRIVING AND HEARD A LOUD POP. LOOKED AT MY PASSENGER SEAT AND SAW THE HEAD REST CAME OFF THE PLASTIC HOLDING IN AIRBAG. THE BAG DID NOT DEPLOY AS FAR AS I CAN SEE. I WAS IN MOTION WHEN IT POPPED. I CALLED TO SEE IF DEALERSHIP WOULD FIX BUT THEY WANT ME TO PAY SINCE THERE IS NO RECALL BUT I FEEL WHEN IT COMES TO SAFETY IT SHOULD BE FIXED WITH NO CHARGE TO CUSTOMER ESPECIALLY WHEN IT WAS A MALFUNCTION ON CAR.
Electrical System
Filed Oct 20, 2020150,000 milesMS
HAD TO REPLACE COMPUTER IN MY CAR TWICE. FRONT DRIVER SIDE HEADLIGHT WIRING KEEPS BURNING OUT. AFRAID THIS CAR WILL CATCH FIRE WITH MYSELF AND MY FAMILY IN IT. VEHICLE STOPPED IN MOVING TRAFFIC ALMOST CAUSING ACCIDENTS. BACK AND FORTH TO DEALERSHIPS FOR GUESS WORK. NO FAITH IN DODGE ANYMORE. STOPPED SEVERAL MORE TIMES AFTER LEAVING THE DEALERSHIP. WAS WITHOUT A CAR FOR SO LONG ALMOST LOST MY EMPLOYMENT. CAR WOULD START MOST MORNINGS JUST TURN BUT NOT CRANK. WILL UPLOAD DOCUMENTS WHEN I GO PICK IT UP FROM THE DEALERSHIP YET AGAIN.
Air Bags
Filed Oct 11, 2020FL
MY CAR IS A 2014 DOGE AVENGER THAT HAS THE OCCUPANCY RESTRAIN FAILURE CODE. I HAVE DONE SOME RESEARCH AND FOUND OUT THE GM PUT ONLY A CERTAIN NUMBER OF THESE CARS ON THE RECALL LIST: HOWEVER, MY CAR WAS NOT PLACED ON THE LIST. UNFORTUNATELY FOR ME, I AM HAVING THAT ISSUE. I WOULD LIKE TO ASK IF THERE IS ANYTHING POSSIBLE YOU COULD DO TO GET MY RECALL SERVICE BY DODGE.
Engine
Filed Aug 27, 2020130,000 milesWI
MY SEATBELTS WILL UNLATCH WHENEVER IT FEELS LIKE IT, THE SEATBELTS WON'T GO IN BY THEMSELVES ANYMORE, AMD THIS ALL HAPPENED AFTER WE FIXED THE RECALL. THEN ALL IN A YEAR THE THROTTLE BODY QUIT WORKING, THE ALTERNATOR STOPPED WORKING, IT WILL NOT KEEP A CHARGE, AND SOMETIMES WHEN YOUR DRIVING FOR NO REASON AT ALL THE INSIDE LIGHTS WILL DIM AND BRIGHTEN. THIS ALL HAPPENS WHILE IN MOTION EXCEPT THE BATTERY CONSTANTLY DYING EVEN THOUGH THE ALTERNATOR AND BATTERY ARE NEW.
Seats
Filed Jul 17, 202085,000 milesAR
BOTH OF MY HEADRESTS DEPLOYED WITHOUT ANY TYPE OF COLLISION. THE FIRST HAPPENED A FEW MONTHS AGO, MY PASSENGER SIDE DEPLOYED OVERNIGHT WHEN THE CAR WAS PARKED IN THE CARPORT. THE PLASTIC CLIPS WERE BROKEN. THEN ON 7/15/2020, THE DRIVERS SIDE HEADREST DEPLOYED AT SOME POINT DURING THE 8 HOURS MY CAR WAS PARKED AT WORK. THANKFULLY NO ONE WAS IN THE SEAT EITHER TIME BECAUSE THAT WOULD HAVE RESULTED IN INJURY. I HAVE RESEARCHED AND FOUND THAT THERE WAS A RECALL ON THE 2011-2013 AVENGER MODELS, BUT APPARENTLY THEY DECIDED NOT TO CHANGE ANYTHING FOR THE 2014 MODEL, THERE ARE TONS OF COMPLAINTS, SOME WITH INJURY, MOST WITH RIDICULOUS REPAIR BILLS AND ALL THIS IS DUE TO FAULTY CHEAP PLASTIC CLIPS THAT APPARENTLY JUST SNAP DURING NORMAL USE. WE SHOULD NOT BE RESPONSIBLE FOR THIS, CHRYSLER SHOULD BE HELD RESPONSIBLE, THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED AND REPLACED WITH A BETTER, MORE SUBSTANTIAL SYSTEM.
Seats
Filed Jul 14, 2020145,218 milesTX
WHILE THE CAR WAS AT A COMPLETE STOP (STATIONARY) WITH NO OTHER CARS AROUND, THE HEADREST ON THE DRIVERS SIDE SNAPPED OPEN JERKING THE DRIVERS HEAD FORWARD.
Electrical System
Filed Jul 13, 202020 milesMO
THE CAR ENGINES LIGHTS CAME ON WHILE DRIVING THE ELECTRIC THROTTLE BODY LIGHT AND ECS LIGHTS CAME ON. THE CAR IS LOSING OIL AND OVERHEATING WHILE DRIVING. I TOOK THE CAR TO A SHOP AND THEY FOUND AN OIL LEAK BUT DON'T KNOW EXACTLY WHERE THE OIL LEAK IS COMING FROM. OIL IS SPILLING ALL OVER THE TRANSMISSION. I CONTACTED DODGE SINCE THE CAR HAS 89,000 MILES ON IT AND THEY IGNORED THE PROBLEM. THE CAR SPUTTERS IN THE MIDDLE OF INTERSECTION IT DRIVES AT 2000 RPMS WITHOUT GAS PEDAL BEING PRESS. THE BRAKES DEPRESS ON THEIR OWN. WHY IS THERE NO INVESTIGATION DONE ON THESE DODGE AVENGERS. DO SOMEONE HAVE TO LOSE THEIR LIFE IN ORDER TO FIX THESE ISSUES?
Engine
Filed Jul 11, 202050,000 milesTX
THE OIL FILTER HOUSING IN THE 3.6L PENTASTAR V6 IS A NOTORIOUS DESIGN FLAW THAT HAS AFFECTED THOUSANDS OF CONSUMERS ACROSS THE GLOBE IN VEHICLES SUCH AS THE DODGE AVENGER, DODGE CHARGER, CHRYSLER TOWN AND COUNTRY, AND JEEP GRAND CHEROKEE. ONLINE RESOURCES REGARDING THIS FLAW ARE NOT HARD TO FIND. ALL IT REQUIRES IS A SIMPLE SEARCH ON GOOGLE TO FIND THE HUNDREDS OF REVIEWS AND POSTINGS OF SIMILAR SITUATIONS REGARDING THE OIL FILTER HOUSING BY OWNERS OF VEHICLES USING THE 3.6L PENTASTAR V6. THE SHEER NUMBER AND FREQUENCY OF THIS PROBLEM REINFORCES THE LEGITIMACY AND CREDIBILITY OF THIS COMPLAINT. THIS DESIGN FLAW HOWEVER, IS NOT ONLY SPECIFIC TO THE WEAKNESS OF THE PLASTIC CONNECTING CAP ON THE OIL FILTER HOUSING (WHICH IS PRONE TO CHIPPING AND CRACKING) BUT IN THE PLACEMENT OF THIS WEAK PART DEEP WITHIN THE ENGINE ' REQUIRING MANDATORY PROFESSIONAL MAINTENANCE TO BE ADMINISTERED. THIS OIL FILTER HOUSING IS EFFECTIVELY A TICKING TIME-BOMB WITHIN ALL 3.6L PENTASTAR V6 ENGINES WHICH SADLY AWAITS ALL CONSUMERS. NOT ONLY IS THIS AN INCONVENIENCE FOR CONSUMERS ' HAVING TO PAY DEALERSHIPS $600+ TO HAVE THE PART REPLACED, BUT A MAJOR SAFETY CONCERN ON MANY LEVELS. A FEW EXAMPLES ARE: (1) THE LEAKING OF OIL CAUSED BY THE INEVITABLE CRACKING OF THE OIL FILTER HOUSING CAUSES THE ENGINE TO REACH DANGEROUS LEVELS OF HEAT AND DEGRADE AT A MUCH FASTER RATE. (2) EXPOSED OIL RESTING ON THE ENGINE NEAR THE HOUSING MAY IGNITE CAUSING AN ENGINE FIRE. (3) MORE SPECIFIC TO MY SITUATION, THE LOSS OF
Electronic Stability Control (esc)
Filed Jul 5, 202089,000 milesMO
THE VEHICLE STALLS AND JERKS VIOLENTLY DURING ACCELERATION AT TAKE OFF AFTER A COMPLETE STOP. IT STRUGGLES ACCELERATING THROUGH INTERSECTIONS ALSO AT MAKING LEFT N RIGHT TURNS. AT RANDOM TIMES THE VEHICLE STOPS IN THE MIDDLE OF AN INTERSECTION AFTER TAKE OFF AND CAUSES CARS BEHIND YOU AND THOSE WHO CHOOSE TO PROCEED TO RUN THE RED LIGHT GOING THE INTERSECTION TO HIT YOU. THE CAR IS UNSAFE TO DRIVE MAKING IT A SAFETY ISSUE. COME TO FIND OUT ONLINE THAT ALOT OF DODGE AVENGERS ARE HAVING THE SAME ISSUE. CAR ALSO DOES THIS WHILE MAKING LEFT AND RIGHT TURNS. IT JERKS N LOSES ACCELERATION RANDOMLY NO MATTER HIGH ROMS OR LOW RPMS. ON THE HIGHWAY OR STREET YOU CAN'T GAIN ACCELERATION TO PASS OR TO GET OVER WITHOUT RISKING AN ACCIDENT DUE TO NOT MOVING WITH THE SPEED OF TRAFFIC. ALSO AM UNKNOWN OIL LEAK APPEARS HAD THE CAR VALVE COVER GASKET AND OIL PAN GASKET REPLACE AND STILL LOOSES OIL. OIL IS SHOOTING ALL OVER THE ENGINE AND ENGINE MAKING UNKNOWN SOUND THAT DOESN'T TRIGGER A CHECK ENGINE LIGHT. BUT THERE IS A TICKING SOUND COMING FROM ENGINE. TOOK IT TO A DODGE DEALERSHIP THEY FOUND NOTHING WRONG WITH THE ENGINE OR TRANSMISSION. I BELIEVE DODGE ACKNOWLEDGE THESE PROBLEMS BUT REFUSE TO FIX WHAT MAJORITY OF THEIR CUSTOMERS COMPLAINTS ABOUT THIS SAME ISSUE.
Seats
Filed Jul 4, 202093,280 milesMI
PASSENGER REACTIVE HEADREST DEPLOYED ON ITS OWN DUE TO WEAK AND FAULTY PLASTIC. THE PIN PULLED THROUGH THE PLASTIC ON ITS OWN ALLOWING THE HEADREST TO DEPLOY, WHILE THE PIN WAS STILL LOCKED DOWN.LUCKILY IT HAPPENED WHEN OPENING CAR DOOR, IF ON DRIVERS SIDE WHILE DRIVING WOULD CAUSE AN ACCIDENT.
Electronic Stability Control (esc)
Filed Jun 12, 2020109,000 milesCA
TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITH AN ABNORMAL SOUND. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS SLOWLY DRIVEN TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWICE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Air Bags
Filed May 24, 202023,000 milesMO
EVER SINCE I BOUGHT THE CAR FROM THE DEALERSHIP, THE AIR BAG LIGHT TURNS OFF AND ON WHILE DRIVING, MINUTES APART FROM EACH OTHER. NEVER HAD MY AIRBAGS DEPLOYED FORTUNATELY. *TR
Air Bags
Filed May 22, 202050,000 milesTX
TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DRIVER'S FRONTAL HEAD REST AIR BAG DEPLOYED INDEPENDENTLY WITHOUT WARNING. THERE WERE NO REPORTED INJURIES DUE TO THE DEPLOYMENT. THE CONTACT DROVE THE VEHICLE TO BENNY BOYD LOCKHART CHRYSLER DODGE JEEP RAM (2000 S COLORADO ST, LOCKHART, TX 78644) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.
Engine
Filed Apr 20, 2020143,600 milesFL
CAR IS OVERHEATING RAPIDLY, AIR IS WARM ON ONE SIDE, COLD ON THE OTHER. ENGINE WILL BEGIN STEAMING ALMOST AS THOUGH IT IS ABOUT TO CATCH FIRE AND THERE IS OFTEN TIMES A SMELL LIKE SOMETHING IS BURNING COMING FROM THE ENGINE. IF THE CAR IDLES FOR EVEN JUST AT A STOP LIGHT OR THE CAR IS SLOWED DOWN, THE CAR BEGINS TO OVERHEAT RAPIDLY. IT HAS ALSO BEEN OVERHEATING WHILE BEING DRIVEN AT 70 MPH. THE FANS ARE NOT ALWAYS KICKING IN EITHER.
Seats
Filed Apr 11, 2020120,000 milesIN
I WAS MOVING MY SEAT BACK AND THE HEADREST POPPED OUT. THE CLIPS INSIDE BROKE AND IT WON'T GO BACK INTO PLACE. THIS COULD'VE HAPPENED WHILE I WAS DRIVING, WHICH IS A MAJOR SAFETY ISSUE.
Vehicle Speed Control
Filed Feb 9, 2020IL
THIS IS THE THIRD TIME THE ELECTRONIC THROTTLE BODY HAS FAILED. THE DEALERS KEEP REPLACING THAT SPECIFIC PART AND THERE MUST BE MORE WRONG WITH THE VEHICLE . THE VEHICLE IS UNABLE TO ACCELERATE, IT BOGS AND JUMPS AND IS VERY DANGEROUS TO DRIVE.
Engine
Filed Feb 2, 202072,700 milesOH
TEMPERATURE GAUGE ALARM CAME ON WHILE DRIVING AND NOTICED THE GAUGE SHOWED IT WAS REALLY HOT. PULLED OVER TO LET IT COOL DOWN AND NOTICED THE FAN UNDER THE HOOD WASN'T RUNNING TO HELP COOL IT DOWN.
Visibility/Wiper
Filed Jan 28, 2020104,989 milesTN
THE HEATER CORE IS WORKING AND THE BEND DOOR ACTUATORS ARE WORKING BUT THE HEAT ONLY WORKS ON THE DRIVER SIDE AND NOT THE PASSENGER SIDE. I'VE SEEN MANY FORUMS OF PEOPLE SAYING THE SAME THINGS ABOUT 2012-2014 MODELS. THIS SEEMS TO BE A BIG ISSUE WITH THIS CAR. IT IS WINTER NOW AND ONLY HALF THE HEAT WORKS, AS WELL AS ONLY HALF THE DEFROSTER AS WELL. THE CAR ONLY HAS 105K MILES ON IT AND I'VE HAD NO ISSUES TILL THIS AND OTHER RECALLS. DODGE SHOULD RECALL THESE AS IT'S A ISSUE WITH MANY AVENGER MODELS. THE VEHICLE DOES IT JUST IDLING IN A PARK SPOT OR DRIVING. NOT SURE IF IT'S DEFECTIVE ACTUATOR BENDING DOORS OR THE HEATER CORE ITSELF?! PLZ LOOK FURTHER INTO THIS AND HOPEFULLY THIS ISSUE CAN BE CONSIDERED FOR A RECALL.
Unknown or Other
Filed Dec 10, 2019125,000 milesIA
DRIVERS SIDE OF CAR BLOWS HEAT. PASSENGER SIDE BLOWS COLD
Unknown or Other
Filed Dec 9, 201968,000 milesIA
I OWN A 2014 DODGE AVENGER IN WHICH ONLY COLD AIR COMES OUT ON THE PASSENGER SIDE. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME WHAT I HAD EXPECTED ALL ALONG, A CLOGGED HEATER CORE. I HAVE DONE A LOT OF RESEARCH ON THIS AND FOUND OUT DODGE IS AND WAS WELL AWARE OF THIS MANUFACTURING DEFECT. CLOGGED HEATER CORE BECAUSE OF FAULTY FLUSHING OF THE WATER JACKETS ON THE V6 ENGINE. I AM VERY LIMITED ON DRIVING MY CAR IN THE WINTER BECAUSE MY WINDSHIELD WILL NOT DEFROST ON THE PASSENGER SIDE, WHICH IS A HAZARD. THIS FAULT IS NOT BECAUSE OF MISUSE OF THE VEHICLE BUT A MANUFACTURING FAULT OF DODGE. GUESS WHAT, THEY WILL DO NOTHING ABOUT IT. THIS IS A SAFETY ISSUE THAT SHOULD BE CORRECTED BY THE MANUFACTURER AND NOT BY THE CONSUMER. IF DODGE KNEW OF THIS DEFECT AND THE CONSUMER WASN'T NOTIFIED ISN'T IT FRAUD. I NEED HELP..
Engine
Filed Dec 2, 2019KY
MY ENGINE STARTS SHAKING WHEN I CUT MY CAR ON
Visibility/Wiper
Filed Nov 16, 2019GA
: "WINDOW DEFROST AND PASSENGER HEAT /AIR. WHILE EITHER IN MOTION OR WHILE DRIVING, NO HEATED AIR EXITS THE PASSENGER SIDE OF THE WINDSHIELD DEFROSTER, NOR THE PASSENGER WINDOW DEFROST, LOWER AND CENTER CONSOLE VENTS. HEATED AIR ONLY EXITS THE DRIVER'S SIDE WINDSHIELD AND DRIVER'S SIDE DASH VENTS. PROBLEM PERSISTS THROUGH ALL CABIN AIR MODES, AND CIRCULATIONS. THIS SAFETY ISSUE EFFECTS VISIBILITY AND PASSENGER SAFETY BY FAILING TO DEFROST/DEFOG WINDOWS AND KEEPING CABIN TEMPURATURES NEAR OR BELOW FREEZING DURING COLD WEATHER (BLOWING COLD AIR INTO THE CABIN)." DOES NOT MATTER IF VEHICLE IS MOVING OR PARKED.
Seats
Filed Nov 16, 201970,500 milesFL
DRIVING DOWN THE ROAD THE HEADREST SNAPPED HITTING ME IN THE HEAD. ALMOST MADE ME CRASH.YOU ARE LUCKY I DIDN'T CAUSE I WOULD HAVE SUED YOUR ASS.
Air BagsCrash2 injured
Filed Nov 7, 201997,247 milesTX
I WAS DRIVING THE CAR DOWN THE ROAD WHEN ALL OF A SUDDEN THE WHEELS LOCKED UP AND PULLED HARD LEFT AND MY STEERING WHEEL LOCKED UP AS WELL AND I CRASHED
Complaints 1-50 of 205, newest first, reproduced as filed.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 15, 2016. Source: NHTSA Office of Defects Investigation.