2018 Crossroads Redwood

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
000

2 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings17V505000
Filed Aug 14, 2017161 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Redwood and Cameo recreational trailers. The propane manifold under the kitchen slide may contact the floor potentially causing damage to the propane line.

Risk. The damaged line may leak propane increasing the risk of a fire.

Remedy. Keystone will notify owners, and dealers will reposition the propane manifold, and remove the metal trim along the main floor for extra clearance, free of charge. The recall began on August 18, 2017. Owners may contact Crossroads customer service at 1-855-226-7496. Keystone's number for this recall is 17-296.

What owners reported

Newest filings
Unknown or Other
Filed Sep 12, 2018NH

CPSC: MICROWAVE HADN'T BEEN USED IN APPROXIMATELY 2 HOURS. WHEN WE WENT TO USE IT NEXT THE INSIDE OF THE MICROWAVE WAS TO HOT TO TOUCH. *DT *JS *DT VIN NOT AVAILABLE. *JB

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20220100Routine
20210100Routine
20200200Routine
20191100Routine
2018 — this page1200Routine
20172200Routine
20160200Routine
20152100Routine
20143300Routine
20131300Routine
20122300Routine
20110100Routine

Compare every Redwood year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.