Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
1
0
0
0
3 safety recalls
Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment13V372000
Filed Aug 20, 20131,931 vehiclesCrossroads Rv
Defect. Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.
Risk. The awning may unfurl unexpectedly increasing the risk of a crash.
Remedy. Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "[email protected]," or by phone at 1-855-226-7496.
Equipment › Electrical13V090000
Filed Mar 12, 2013160 vehiclesCrossroads Rv
Defect. Crossroads RV (Crossroads) is recalling certain model year 2013 Redwood, Rushmore, and Elevation trailers manufactured January 17, 2013, through February 19, 2013. The trailers are equipped with power converters that supply A/C power. These converters have internal components that may short circuit.
Risk. A short circuit may lead to a vehicle fire.
Remedy. Crossroads will notify owners, and dealers will replace the affected internal components, free of charge. The recall began on March 21, 2013. Customers may contact Crossroads customer service at 1-855-226-7496 or by email at [email protected].
What owners reported
Newest filings
Electrical System
Filed Jul 11, 20135,000 milesSD
TL* THE CONTACT OWNS A 2013 CROSSROADS REDWOOD. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE ELECTRIC AWNING ERRONEOUSLY EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THERE MAY HAVE BEEN A POSSIBLE SHORT IN THE AWNING SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.