2015 Crossroads Redwood

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Suspension1
000
Electrical System1
000

1 safety recall

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

What owners reported

Newest filings
Electrical System
Filed Dec 14, 2015WA

TL* THE CONTACT OWNS A 2015 CROSSROADS REDWOOD FIFTH WHEEL. THE CONTACT STATED THAT MICE ENTERED THE VEHICLE AND CHEWED COMPLETELY THROUGH THE ELECTRICAL AND WATER LINES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE ISSUE AND REPLACED BOTH THE ELECTRICAL AND WATER LINES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/29/16*LJ VIN INVALID FOR CARFAX UPDATED 5/10/18 *JB *TR

Suspension
Filed Aug 19, 2015600 milesTX

TL* THE CONTACT OWNS A 2015 CROSSROADS REDWOOD CAMPER. WHILE BEING TOWED BY A 2008 FORD F-250 AT 50 MPH, THE VEHICLE FAILED TO REMAIN IN POSITION AND TILTED TO THE RIGHT. IN ADDITION, THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO FULLY FUNCTION AND WOULD ONLY COOL THE VEHICLE BETWEEN 6 TO 8 DEGREES LOWER THAN THE OUTSIDE TEMPERATURE. THE CONTACT ALSO DISCOVERED THAT WATER WAS LEAKING FROM THE REAR END CAP. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT BOTH AXLES AND THE REAR AIR CONDITIONER WERE IMPROPERLY MOUNTED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20220100Routine
20210100Routine
20200200Routine
20191100Routine
20181200Routine
20172200Routine
20160200Routine
2015 — this page2100Routine
20143300Routine
20131300Routine
20122300Routine
20110100Routine

Compare every Redwood year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.