Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Equipment
1
0
0
0
3 safety recalls
Part 573 reports
Equipment10V505000
Filed Oct 15, 20101,399 vehiclesCrossroads Rv
Defect. CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Risk. AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy. CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.
Equipment › Recreational Vehicle/Trailer07V143000
Filed Mar 28, 20073,939 vehiclesCrossroads Rv
Defect. CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. THIS COULD RESULT IN A FIRE.
Remedy. CROSSROADS RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND PROTECTIVE THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Furnace05V006000
Filed Jan 10, 20055,890 vehiclesCrossroads Rv
Defect. CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS HAVE IMPROPERLY INSTALLED FURNACE EXHAUST VENTS.
Risk. IMPROPER INSTALLATION OR LACK OF THE FURNACE EXHAUST VENT WILL ALLOW THE EXHAUST FUMES, CONTAINING COMBUSTION PRODUCTS INCLUDING HIGH CONCENTRATIONS OF CARBON MONOXIDE GAS, TO ENTER INTO THE RECREATIONAL VEHICLE AND COULD RESULT IN INJURY OR DEATH TO OCCUPANTS OF THE TRAILER.
Remedy. OWNERS/DEALERS WILL INSPECT THE FURNACE EXHAUST VENT AND, IF NOT PROPERLY INSTALLED, THE DEALERS WILL REPAIR THE EXHAUST VENT FREE OF CHARGE. OWNERS ARE BEING INSTRUCTED NOT TO USE THE FURNACE UNTIL THE EXHAUST VENT HAS BEEN INSPECTED AND IS PROPERLY REPAIRED. THE RECALL BEGAN FEBRUARY 2, 2005. OWNERS MAY CONTACT CROSSROADS AT 260-593-2866.
What owners reported
Newest filings
Equipment
Filed May 17, 2010IL
TL*THE CONTACT OWNS A 2002 CROSSROAD PARADISE POINT EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL NUMBER RM3862, SERIAL NUMBER 13405004. THE CONTACT STATED THAT THE REFRIGERATOR SUDDENLY STOPPED WORKING. HE ALSO NOTICED AN UNUSUAL ODOR EMITTING FROM THE REFRIGERATOR. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE REFRIGERATOR WAS NO LONGER UNDER WARRANTY AND NEEDED TO BE REPLACED. THE REFRIGERATOR HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 15, 2010. Source: NHTSA Office of Defects Investigation.