2001 Coachmen Santara

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Tires › Sidewall1
000
Tires1
000

2 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer03V373000
Filed Oct 14, 200319,110 vehiclesCoachmen Rv Company, Llc

Defect. ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.

Electrical System › Wiring00V178000
Filed Jul 7, 2000158 vehiclesCoachmen Industries, Inc.

Defect. VEHICLE DESCRIPTION: CLASS A MOTOR HOMES, MODELS 3602 AND 3500. THE 120-VOLT CIRCUIT GROUND WIRE THAT PROVIDES BONDING FROM THE POWER CENTER AND THE GENERATOR TRANSFER SWITCH TO THE FRAME WAS INCORRECTLY CONNECTED TO THE 12-VOLT GROUND BAR.

Risk. THIS CAN LEAD TO HIGHER VOLTAGE WITHIN THE 12-VOLT GROUND SYSTEM AND CAUSE FAILURES IN THE INDIVIDUAL ELECTRONIC EQUIPMENT (REFRIGERATOR CONTROL, FURNACE CONTROL, RADIOS, ETC.).

Remedy. DEALERS WILL RE-WIRE THESE MOTOR HOMES.

What owners reported

Newest filings
Tires › Sidewall
Filed Nov 12, 200428,000 milesFL

I HAVE A 2000 COACHMEN MOTORHOME WHICH CAME WITH MICHELIN XRV TIRES ON IT. SPECIFICALLY 235/80R 22.5. I HAVE HAD ONE TIRE BLOW OUT WHILE DRIVING AND ANOTHER TIE WAS DISCOVERED TO HAVE WHAT APPEARED TO BE A "WIDE PLY GAP" ON THE SIDEWALL SO I REMOVED IT. ON THE FIRST TIRE, WHICH BLEW OUT, I CALLED MICHELIN AND THEY WERE IMMEDIATELY DEFENSIVE. EVEN THOUGH I WAS NICE THE LADY DIDN'T LIKE MY PERSISTENCE AND HUNG UP ON ME. THE MICHELIN CALL CENTER TOLD ME THAT 70% OF MOTORHOMES ARE OVERLOADED AND THAT MINE WAS PROBABLY OVERLOADED ALSO. SHE REFERRED ME TO A DEALER IN SALT LAKE CITY. I WENT TO A DEALER WHO HAD THE MICHELIN REP LOOK AT IT. HE SAID IT WAS THE RESULT OF AN IMPACT BUT HE GAVE ME A $100 CREDIT. IN AUGUST I FOUND A BUBBLE ON ANOTHER TIRE AND TOOK IT TO A GOODYEAR DEALER WHO SAID IT LOOKED LIKE A WIDE PLY GAP AND REFERRED ME TO A MICHELIN DEALER IN THE AREA. THAT DEALER LOOKED AT IT AND SAID HE SEE THIS FREQUENTLY AND ADVISED ME TO GET THESE TIRE OFF MY RV ASAP. I COULD NOT REPLACE IT AS HE HAD QUIT STOCKING THE TIRES BECAUSE THEY WERE SO BAD. I CALLED MICHELIN AND GOT THE SAME 70% OVERLOADED STORY A FEW MONTHS LATER AND WAS REFERRED TO A LOCAL DEALER. THIS TIRE HAD NOT BLOWN OUT SO I KNEW I WOULD GET THE TIRE REPLACED AS A MANUFACTURE DEFECT. WITH NO INDICATION OF ANY IMPACT ON THE SIDEWALL OF THE TIRE THE NEW MICHELIN DEALER TOLD ME IT WAS A RESULT OF IMPACT. I OBJECTED AND HE GOT HOSTILE. AS HE HELPED ME PUT THE TIRE BACK IN THE RV HE SMASHED HIS FINGER SEVERELY: ). THA

Tires
Filed Jun 24, 2004SC

WHILE DRIVING AT 65 MPH CONSUMER HEARD A BUMPING SOUND FROM THE FRONT OF THE MOTOR HOME. CONSUMER THEN PULLED OFF THE ROAD TO INSPECT THE NOISE, AND FOUND THAT THE FRONT DRIVER SIDE TIRE TREAD SEPARATED. THE FRONT PASSENGER SIDE TIRE STARTED TO SHOW THE SAME SIGNS OF FAILURE. *AK

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
20060100Routine
20050600Routine
20040600Routine
20031200Routine
20021210Routine
2001 — this page2200Routine
20002200Routine
19995200Routine
19985100Routine
19973110Routine
19962100Routine
19953100Routine
19943200Routine
19932200Routine

Compare every Santara year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 14, 2003. Source: NHTSA Office of Defects Investigation.