2011 Coachmen Encounter

Routine

No owner complaints are on file for this vehicle. It has been recalled 3 times.

3 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer15V798000
Filed Nov 25, 20159,687 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

Risk. Unstable entry and exit steps increase the risk of injury.

Remedy. Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.

Trailer Hitches15V576000
Filed Sep 16, 20153,804 vehiclesForest River, Inc.

Defect. Forest River, Inc., (Forest River) is recalling certain 2011-2016 Coachmen Pursuit, Mirada, and Encounter motorhomes manufactured from March 1, 2011, through September 11, 2015. In the affected vehicles, the trailer hitch attaching bolts and nuts may not have been properly tightened, allowing the hitch to detach during use.

Risk. If the trailer hitch partially or fully detaches from the motorhome while it is towing a vehicle, a loss of vehicle control could occur, increasing the risk of a crash.

Remedy. Forest River will notify owners, and dealers will install a new fastener kit, free of charge. The recall began on October 9, 2015. Owners West of the Mississippi River may contact Forest River customer service at 1-574-825-8317. Owners East of the Mississippi River may contact Forest River customer service at 1-574-825-8305. Forest River's campaign number for this recall is 310-09112015-0086.

Electrical System › Wiring › Fuses and Circuit Breakers10V433000
Filed Sep 22, 201080 vehiclesCoachmen Rv Company, Llc

Defect. COACHMEN IS RECALLING CERTAIN MODEL YEAR 2011 MIRADA, ENCOUNTER, CROSS COUNTRY, AND PATHFINDER TRAVEL TRAILERS MANUFACTURED FROM JUNE 28, 2010, THROUGH AUGUST 26, 2010, AND MANUFACTURER WITH SIEMENS AND MURRAY BRAND ONE INCH PLUG-IN CIRCUIT BREAKERS, SINGLE AND DOUBLE POLE, 15 THROUGH 50 AMPS, MANUFACTURED BETWEEN JUNE 23 AND JULY 2, 2010. THE HOUSE TYPE CIRCUIT BREAKERS MAY BE FAULTY AND HEAT UP AND CAUSE A FIRE.

Risk. THIS COULD LEAD TO A FIRE, PROPERTY DAMAGE, OR PERSONAL INJURY.

Remedy. DEALERS WILL REMOVE ALL BREAKERS FROM THE DISTRIBUTION PANEL AND INSPECT EACH BREAKER AND REMOVE AND/OR REPLACE WITH A NEW BREAKER FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT COACHMEN RV CUSTOMER SERVICE AT 1-800-453-6064.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20160100Routine
20150100Routine
20141300Routine
20130300Routine
20120300Routine
2011 — this page0300Routine
20100100Routine

Compare every Encounter year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 25, 2015. Source: NHTSA Office of Defects Investigation.