2010 Coachmen Encounter

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports

Equipment › Recreational Vehicle/Trailer15V798000

Filed Nov 25, 20159,687 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

Risk. Unstable entry and exit steps increase the risk of injury.

Remedy. Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.

Across model years

Worst on record: 2014

Year	Complaints	Recalls	Assessment
2016	0	1	Routine
2015	0	1	Routine
2014	1	3	Routine
2013	0	3	Routine
2012	0	3	Routine
2011	0	3	Routine
2010 — this page	0	1	Routine

Compare every Encounter year →

Other Coachmen models

All Coachmen models →

Coachmen 93 Catalina 38 Mirada 37 Freedom Express 32 Santara 29 Leprechaun 21 Freelander 15 Prism 14 Aurora 13 Sportscoach 12

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 25, 2015. Source: NHTSA Office of Defects Investigation.