2016 Chrysler Town And Country complaints

The transmission fails. When this happens the call stalls or jerks while driving. This was seen by my local mechanic for the pump and the transmission is now being serviced by another independent repair shop. When the issue originally happens there were many lights that went off. once the pump was replaced a few months later we got the check engine light where we found major damage to the transmission (torque converter, solenoid block, and Drum).

The rear passenger door no longer operates. Have been told it is a door actuator problem. How can a car manufacturer in 2016 not make a functioning part that would kill my children if the vehicle were to become submerged in water/catch on fire/ or need immediate evacuation. Chrysler should be ashamed they have not recalled and fixed this defective part that they have known since 2008 was a problem. Other than non functioning brakes and seat belts..... what could be more important than evacuation during an emwrgency??emergency???

Rear side passenger doors. At times they do not work remotely or manually. They go into a lock position and there are no means of opening them. If there are passengers in the vehicle, they are locked inside without any means to get out those doors. At the present time on my vehicle, one is working and the other is in a lock position. I am calling the dealer today to set up an appointment to resolve. This is a very serious problem if someone was to have passengers and have to exit the vehicle through those doors quickly, or are not able to climb out the front or back doors, I feel could lead to a liability or lawsuit against the manufacturer.

My left sliding door just opens at any giving time i have been sitting in my house on several occasions and my neighbors ring my doorbell to tell me my door is open i get out of my vehicle and the door just opens up out of nowhere thats the left sliding door. The right sliding door makes a buzzing sound when i lock it and unlock it. suppose i have my grandchild in the back when that door just decides to open on it's own

Driver's side sliding door lock remains locked in the locked position. It will not unlock and will not unlock, when using the unlock button. Will not unlock manually. Unable to open using interior or exterior door handles. All other door locks operate when using unlock button. Unsafe and difficult, when handicap individuals try to exit vehicle. Unable to open in case of emergency.

I have a 2016 Chrysler Town and Country and just about every time the doors lock the drivers side sliding door makes this loud buzzing noise. Research shows that the door lock actuator is probably failing. My fear is that the door lock itself may fail. I expect the doors on the vehicle to lock when they are supposed to. This is a safety issue that needs to be addressed by Chrysler.

The actuators on both sliding doors were replaced by a Chrysler dealership under a recent recall. Both doors had been having problems locking and unlocking. The actuator on the passenger sliding door had to be replaced twice, but the door continued having issues with getting stuck in the locked position. We could not unlock or open it manually or electronically. Chrysler and the dealership continued to claim that they had replaced the parts according to the recall and they would not figure out why the door was continuing to get stuck locked. Then, while my teenager was driving 55 mph, the door spontaneously opened, even though all doors were locked while driving. Alarm bells sounded. Fortunately, I was with her and helped her to navigate to the shoulder of the road and put on the hazard lights so that I could try to shut the door. It did shut. This is a serious safety concern because my children usually are sitting in the back, right next to the sliding door. I am worried the door will randomly open while we are driving, or that the door will randomly lock them inside. It has not functioned properly since the dealership tried to replace the recalled actuator.

The contact owns a 2016 Chrysler Town and Country. The contact stated that the vehicle occasionally lost motive power without warning. The contact stated that the failure occurred occasionally while driving or while idling. The contact stated that the vehicle would restart after waiting for several minutes. The vehicle was taken to the dealer where no failure was diagnosed however, the dealer advised the contact to replace the battery. The contact stated that the battery was replaced; however, the failure recurred. The manufacturer was made aware of the failure but no assistance was offered as the vehicle was not included in a recall. The failure mileage was unknown.

Sliding door suddenly and without warning fails to unlock or open. Whether attempts are made electronically nor manually, the door cannot be unlatched and therfore cannot be opened from the inside or outside creating a serious safety risk in the event of an accident or any reason for a speedy exit

The rear drivers side door suddenly stopped opening. Happened at 56k miles.

Hood latch assembly detached from the hood of the van while driving on freeway causing the hood to crash into windshield, obstructing all visibility and causing extensive damage to vehicle.

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 15-20 MPH, the vehicle revved high several times, started jerking and stalled. The contact veered to the side of the roadway. The contact was unable to restart the vehicle after several attempts. The vehicle was towed the dealer where it was diagnosed that the transmission needed to be replaced. The dealer also informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V461000 (Power Train) because the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included. The manufacturer also informed the contact that she did not qualify for Good Will assistance due to the mileage on the vehicle and because she was not the original owner. The failure mileage was approximately 67,479.

Left rear passenger door of my Chrysler Town & Country minivan (behind driver's seat) suddenly became locked in place and would not unlock. I was told by local garage that the locking mechanism (door lock actuator) needs to be replaced and would cost 695.00 for parts and labor. I've read several online complaints about this same issue. This is a SAFETY issue; Chrysler needs to recall and repair. If someone was trapped inside (for ex, if the vehicle exited the road and landed in water) they could be trapped inside the vehicle.

The contact owns a 2015 Chrysler Town and Country. The contact stated that the driver's side sliding door was making an abnormal sound and failed to open and close as needed. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.

WELL THE PASSENGER SLIDING DOOR HASN'T LOCKED SINCE I CAN'T REMEMBER, BUT THAT ISN'T MY MAIN COMPLAINT, M Y TRANSMISSION WENT OUT ALONG WITH POSSIBLE FUEL PUMP ISSUES ETC. THIS HAPPENED WHILE ENROUTE TO MEET MY DAD AND BROTHERS FOR LUNCH ON A SATURDAY AFTERNOON, I HAD MY 3 CHILDREN WITH ME ASWELL..... IT WAS A LITTLE SCARY AND I WAS ABLE TO PULL OFF THEBUSY HIGHWAY AND INTO A CHURCH PARKING LOT. WHERE THE VAN SAT UNTIL MONDAY AND WA TAKEN TO MY DADS VIA TOWE. THE INCIDENT HAPPENED ON APRIL 9TH 2022. I HD IT CHECKED OUT PRIOR BY A PLACE CALLED DEMARC AUTO IN CALDWELL IDAHO,( WHERE IT SAT FOR A WEEK) DUE TO AN ENGINE LIGHT BEING ON FOR A WHILE, MY DAD CHECKED PREVIOUSLY WITH A FUSE READER DEVISE AND IT SHOWED A THERMOSTAT ISSUE WHICH IS WHY THE ENGINE LIGHTWAS ON. BUT I HADMY DAD TAKE IT IN TO HAVE IT CHECKED OUT, THERE THEY NOTICED THAT THE THERMOSTAT DID NEED REPLACED AND STATED THAT IT DID SEEM LIKE THERE MIGHT BE AN ISSUE WITH THE TRANSMISSION BUT SAID IT DROVE OK AFTER THEY FIXED THE THERMOSTAT AND SAID THEY DON'T DO TRANMISSIONS, MY DAD DROVE IT FINE HOME AND THEN THE NEXT DAY I DROVE IT TO LUNCH AND THAT IS WHEN IT GOT SCARY AND WE HAD TO PULL OVER TO THE CHURCH.

My son was seated in the front passenger seat on his phone. The car was parked and not on. He was waiti for for me to get in. In his words the "head rest shot out" at him. Sure enough when I entered the van the head rest was deployed. I asked him if he sat down roo hard, was jumping around, anything that the van could have confused as a Collison. He said no, he was sitting like normal waiting for me playing on his phone. And then pow!

On 4/12/2022, I attempted to open the drivers side sliding door on our 2106 Chrysler Town & Country. The door did not unlock when using the key fob or when using the unlock button on the drivers side door. I also tried manually unlocking the door but it would not unlock. Now the door is stuck in a locked state and will not open. I was unable to open the door to put my child into their car seat and therefore I would not be able to get them out of the car in an emergency. As this issue just started today (4/12/2022) I have not had a chance to get the vehicle looked at but have found many articles online that confirm that this is a re-occurring issue with this particular vehicle. There were no warning lights or any other indicators that this issue would occur. Vehicle and doors were working completely fine up until this morning (4/12/2022).

The contact owns a 2016 Chrysler Town and Country. The contact stated that while operating the vehicle, the warning indicating the passenger side sliding door was unlocked had displayed and the ceiling light would remain illuminated. On several occasions while driving, the sliding door erroneously opened. The vehicle was taken to the local dealer who diagnosed that the door latch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 76,000.

Spouse drove to Publix store 1.6 miles from our home. After shopping she started to drive home but van would not shift out of first gear putting her at risk trying to get home. There was no warning before Transmission failed. Contacted a highly respected repair shop, Brandon Transmission, to have it looked at. Upon arrival I was told this particular transmission has a high failure rate, they have rebuilt a lot of these units. I don’t recall the exact date but it would’ve been close to 11/18/2021

While driving home from shopping, vehicle lost power and started making a high-pitched whining noise. Engine was running fine but automatic transmission would not shift. This happened on road with speed limit of 50mph and I couldn't get the vehicle to go over 20mph. No warning lamps or messages appeared on the dash and there were no symptoms of any problem prior to this event, which happened on 4/4/2022. Vehicle was towed to local licensed repair shop. They have checked vehicle out and confirmed transmission needs to be replaced at only 79,000 miles!

AT A STOPLIGHT THE VEHICLE COMPLETELY QUITS .. TOTALLY ..PUT IN PARK RESTART OK. THE VEHICLES AIRBAG LIGHT ON THE CONTROL PANEL AT THE END OF THE "P R N D " COMES ON WITH AN ALARM. IT REQUIRES ALL ELECTRONICS IE CLOCK TO BE RESET. HAVE NOT EXPERIENCED AT ANY OTHER SPEED EXCEPT IDLE AT A STOP.

On March 13th, 2022, we were driving from Cincinnati, Ohio to Florida on vacation in our 2016 Chrysler Town & Country van. We got off the exit in Macon, Georgia to eat dinner and once we got off the exit, the car would barely move. We had the car towed to Five Star Dodge Chrysler Jeep in Macon. They said it was a transmission problem. They took the transmission apart and found that the transmission pump was bad and destroyed the transmission. There is a safety recall #16V461000 for transmission pump failure for Town & Country's manufactured between July 31, 2015 and April 18, 2016. Our car was manufactured in November of 2015 which falls under the recall manufacturing dates. We called Chrysler customer service and they said that our Vin # was not part of the recall. They were unable to tell us why our car was not included and said that there was nothing they could do even though our car only has 62,572 miles and was always serviced at the Chrysler dealership. We were told that the transmission repair will cost up to $8,000 and will take a month to a month and a half to fix it. Even though our last three vehicles and been Chrysler Town & Country vans, we will never consider another Chrysler product again.

Both driver’s and passenger’s side sliding doors have failed automatic locking mechanisms. Sliding doors on both sides have locked and have been unable to open either manually or by using push-buttons in the vehicle or on the key fob. A technician told me this is caused by a failed actuator. I managed to get the doors open, but now they buzz when opening the doors and the locks don’t seem to work. Two safety concerns: 1) We won’t be able to get the doors open in an emergency. 2) The door lock or latch will fail when the vehicle is in use and someone will fall out.

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 30 MPH, there was a hissing noise detected. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the oil pump and axle needed to be repaired. The manufacturer was notified, but no additional assistance was provided. The contact called the local dealer where they informed her that the vehicle was not covered under recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not diagnosed or repaired. The approximate failure mileage was 85,000.

My wife had just gotten on the interstate and had accelerated to ~75 mph. Then without warning, the steering system locked up making it hard to navigate. Both the gas pedal and breaking system went off line as well. Luckily, there wasn't any vehicles in the immediate vicinity. She was able to allow the vehicle to coast to a stop as she wrestled with the steering wheel to try and get the vehicle to the side of the road. As the vehicle was slowing down (to around 25 mph), the speedometer indicated that she was at 100+ mph. This could have been devastating in most situation. Just prior to getting on the interstate, she was on a one lane road with 18-wheelers passing by her head-on. What if this was to occur if she was approach a cross walk with pedestrians crossing, or other vehicles (to include motorcycles), she would not have been able to stop. When she finally made it over to the side and the vehicle had stopped. She turned the vehicle off and everything was fine again, like nothing ever happened. This is our first and hopefully last occurrence. But looking online, this is nowhere near being close to the first occurrence of this type. Please see the following website which shows 413 reports for this make and model (but various years): https://www.carproblemzoo.com/chrysler/town_country/steering-problems.php There is also this website as well: https://www.quora.com/Why-does-the-steering-wheel-lock-up-while-driving The problem with that site is there are too many geniuses on th

2016 Chrysler Town& Country 49,809 miles . Car made funny sound & engine light came on. It would not drive properly. Had towed to Dealership. Advised Transmission Pump Seized & needed complete transmission. Only 25,000 put on vehicle in 6 years since I purchased in 2016. Extended Warranty began a full year previous to purchase due to in service date. 5 yrs/60,000 power train warranty won’t cover . This is ridiculous. 2016 Chrysler Town & Country had a recall in effect on same year & vehicle, my vehicle being the lowest mileage & 22 pages on NHTSA.gov complaint website ALL SAY SAME THING : transmission pump failure & our VIN WASN’T in RECALL…! This is so ludicrous. I am not even due for transmission service yet (due at 60,000miles). I still have 49,819 on vehicle & dealership claims I need new Transmission. Chrysler said my vehicle they will not provide assistance. They said contact nhtsa.gov- I owe $10,000 on vehicle have low miles & Chrysler ducking out on me & 22 pages of people with same complaint. HELP PLEASE Chrysler Case [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Driver side front seatbelt will not latch 8 out of 10 attempts. Once it does latch it will unlatch on its own while driving the vehicle. Driver safety is at risk if the seatbelt does not perform properly during an accident. The vehicle is being scheduled for service at the Chrysler dealer within the week.

This complaint is in reference to faulty sliding doors. Specifically, on this vehicle, the driver's side sliding passenger door has become completely stuck. It is closed and will not open despite automatic and manual attempts to move the sliding door. This is HIGHLY problematic as failure to open the door at all (manually or automatically) could result in passengers becoming trapped in the van in the event of an emergency. There was no accident, situation, noise, warning sign, or otherwise that would indicate the door would stop working or that it would become completely stuck in the closed position.

My rear sliding doors are stuck in locked position. I cannot unlock the doors manually or via the lock/unlock buttons. Thus, the doors will not open at all. The only way to exit from the back seats is to go through the front doors, the rear hatch, or an open window. I feel this is a safety hazard. I see online that Chrysler has been aware of this issue since at least 2016 and the NHTSA opened an investigation regarding this last July, but I can't find any status online regarding this investigation.

We noticed a oil smell coming in through our vents, in our 2016 chrysler town and country my husband whom has worked in the automotive industry for several years opened the hood to check and sure enough there was oil all over the top of our engine leaking onto our driveway the part is sold as one unit so we had to buy the whole housing/oil cooling line and since we just moved into a new house my husband didnt want to perform the repair in our home garage or driveway, so $1017.31 later the van is fixed but my husband and many other technicians we know have said this is a common (expensive) issue for the housing and cooler lines Assembly on the 2014-present Chrysler town and country 3.6l dodge caravan 3.6l dodge avenger 3.6l and any of the mopar vehicles equipped with the top mounted catridge style oil filter mainly on the 3.6L engines. With this being such a common issue, why are consumers having to foot such an expensive repair on a seemingly faulty part. The part involved, the oil filter housing/oil cooler line assembly should be considered for recall.

Left sliding door will not open or close. yes, it will be available for inspection. our safety is put at risk while in the car if the vehicle catches on fire and there are passengers in the back seat who will not be able to get out the side door because it will not open. no, the problem has not been reduced or confirmed by the dealer. no one has has inspected the vehicle. there were no warning lamps, messages, or other symptoms prior to failure. it first appeared about 4 months ago. have attempted to see what could be done, but it was beyond my abilities.

It has happened twice now the my 2016 town and country has turned off out of no where. The first time i was just getting off the freeway and the whole car lost power in Strang way and the string wheel locked up.

The contact owns a 2016 Chrysler Town & Country. The contact stated that while driving approximately 45-50 MPH, the check engine warning light illuminated. The contact also stated that the headlights became significantly dim; additionally, the taillights failed to work as designed. The vehicle was taken to a Pep Boys to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. Then, the vehicle was taken to an independent transmission specialist who diagnosed that the transmission torque converter needed to be replaced. The vehicle was taken to the dealer who diagnosed that the entire transmission needed to be replaced. The contact referenced NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was notified of the failure and informed the contact that they would cover the labor for the transmission replacement. The vehicle was not yet repaired. The failure mileage was approximately 74,000.

The oil filter adapter housing is plastic and was leaking oil. The leak was so much that there was burning oil smell in the cabin while driving. The oil leak could potentially reach the exhaust manifold causing a vehicle fire. I was able to replace the faulty oil filter housing unit with a non-plastic unit. This is a well known issue with the Chrysler products that have the pentastar engines.

The number 2 cylinder lost compress and is not functioning/firing with the other 5 cylinders. The engine issue makes the car shake and shudder while driving (similar to having a flat tire). The car is at the dealer now for diagnosis and potential repairs. Pentastar V6 motor that had similar problems in the past.

Ignition Switch. The switch moves somtimes out of run postion, turning off the engine, spesially when the engine is worm. ( I found this information in my Hayes Repair Manual where they also says it has a recall since 2015) Dealer claimed it was a computor glitch. Only the dealer ship. The Techs could could not get a clear signal that's why they said it was a computor glitch. But I think they know more because they said it might be the ignition switch. When I asked they if the had one they said no because they are waiting for parts from China....

Pump Failure in Transmission. Transmission Pump locked up and stalled vehicle in road locked up wheels

Driver side sliding door cannot be opened either remotely or manually, Something is non-functional inside the door. In order to exit the vehicle, people must climb over to the front seat or across the vehicle to the passenger side sliding door. If this were to happen on the passenger side, the only way out is through the front doors. This must be a design issue as the vehicle has NOT been in any accident--people in the rear seats are at risk if they need to exit quickly. Previously told by a mechanic shop, this was an actuator problem. Chrysler has now extended the warranty on the actuator, but now they say it is a latch issue not covered by the extended warranty, and want $1100 to repair it. Latch, actuator, or whatever reason, no vehicle door should ever get into this type of mode. I have now spent $320 on two different analyses over the past 2-1/2 years.I will not pay $1100 for something that Chrysler should be responsible for.

During highway travel noticed vibration in steering wheel. inspected tires and noticed tire GOODYEAR VIVA3 225/65R17 (PJ2Y LDHR) shows side belt bubble. Concerned that tire may ruptured during highspeed travel. Request NTSB review manufacturers design for sidewall construction and or broadcast recall on tire type with deficiency sidewall concerns.

Back sliding door inoperable, dealership sold the vehicle this way, neglected to disclose the issue. When we noticed we refused the sale, dealership added to the sale contract that it would be fixed before delivery, vehicle was not fixed before delivery after several attempts, and a third party off site company attempted to fix the issue. Dealership had the vehicle for 36 days before coming to a temporary fix, door still has issues opening and closing. Sometimes won’t open at all or just close instantly after opening pinching/crushing anyone who isn’t fast enough to get out of the way in the door. Door has also come completely off the track at one point. The door will not stop if it starts to close, it will slide closed into you or a child, the censors do not work as designed apparently. I sincerely hope for a fix as I am terrified of my children being trapped in emergency situation, or in general entry exit of vehicle.

Passenger sliding door does not lock, manually nor remotely. There lock actuator is completely malfunctioned.

The passenger rear sliding door makes a buzzing sound when locking or unlocking the door. Door does not open/close and have to manually open/close door.

Passenger sliding door lock intermittently inoperable and makes a loud buzzing sound when locking. Drivers side sliding door will not open manually or with automatic controls.

Sliding door lock actuator is inoperable. The door will not unlock or open which could trap the occupants. The problem has not been reproduced/confirmed by the dealer or service center, however, research on this issue states that motorsafety.org has an article that it is researching this to issue a recall. There were no warning lights. After removing the door panel, the issue has been resolved, however, the door makes a buzzing noise when it's locked now. Since the initial problem, the door has been stuck one other time. The initial problem occurred 4 weeks ago.

Transmission failing at 60,100 miles. Vehicle is loosing power when coming from a stop and cannot be placed into reverse without causing major issues when accelerating from a stop at intersection. contacted Chrysler customer care, they advised that they will not make any attempts to repair the issue

Driverside rear sliding door will not open manually or remotely due to the lock staying in the locked position.

Body: Driver's side sliding door will not open- neither with the button or manually Electrical: The back up camera/radio unit turns off or refuses to power on when starting the vehicle Fuel/Propulsion System: The vehicle does not change gear smoothly (automatic vehicle), The driver must manually change the gear speed to avoid collisions.

Driving home from work with vehicle behaving normally. I slowed down for traffic light and felt a hesitation when trying to accelerate. I was then unable to gain speed and was impeding traffic. The vehicle was inspected by a certified auto repair where they were unable to drive and had to push into garage. Diagnostic code for loss of hydraulic pump pressure, internal transmission failure. The transmission was replaced At that time.

The rear sliding driver’s side door could not be opened. There was no warning that this would happen. With this malfunction, exiting the vehicle from the back seat would be difficult and possibly life threatening in a crash.

While driving in traffic my transmission failed due to a pump failure in the transmission (diagnosed by a mechanic after the incident and having to be towed to a shop). The car stalled in the middle of an active intersection. My make and model and manufacture year was involved in a recall for this exact problem but for unknown reasons my VIN is not included. The car has been meticulously maintained and has less than 50,000 miles. The check engine light appeared immediately prior to the car losing power.