Page 6 of 13 · complaints 251–300 of 636

2014 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Electrical System
Filed Mar 5, 202093,000 milesMI

THE VEHICLE'S ENTIRE ELECTRICAL SYSTEM SHUT DOWN ONE DAY UPON STARTING IN MY GARAGE. IT WAS STILL DRIVEBLE, BUT THERE WERE NO WORKING ELECTRICAL COMPONENTS. I TOOK IT TO AN EXCELLENT INDEPENDENT SHOP AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM, AND SAID IT NEEDED TO GO TO A CHRYSLER SERVICE CENTER. CHRYSLER DETERMINED THAT THE BLIND SPOT SENSORS HAD FAILED, WHICH IS A $2000 REPAIR. WE INQUIRED AS TO WHETHER THE SENSORS COULD BE BYPASSED AND WERE TOLD THEY COULD NOT. WE WERE THEN TOLD, BOTH BY THE ORIGINAL SHOP AND THE CHRYSLER SERVICE CENTER, THAT THIS WOULD HAPPEN AGAIN, MOST LIKELY WITHIN THE NEXT 50K MILES, DUE TO THE LOCATION OF THE SENSORS BEING UNDER THE BUMPER IMMEDIATELY BEHIND THE REAR TIRES. IN THAT SPOT THEY TAKE THE BRUNT OF THE ELEMENTS KICKED UP BY THE TIRES, WHICH AFTER PROLONGED EXPOSURE CAUSES THEM TO FAIL. THEY ARE NOT ABLE TO BE CLEANED EFFECTIVELY BECAUSE THEY ARE LOCATED WITHIN A CAVITY THAT CANNOT BE REACHED. I THEN CALLED A BODY SHOP TO SEE WHETHER WE COULD ADD SOME SORT OF COVER TO THE CAVITY TO PREVENT THE DEBRIS FROM HITTING THE SENSORS, AND WAS TOLD THIS WAS NOT POSSIBLE. THE BODY SHOP, THE ORIGINAL SHOP AND THE CHRYSLER SERVICE CENTER ALL TOLD ME INDEPENDENTLY THAT THIS WAS A DESIGN FLAW AND A SAFETY ISSUE IN THE VEHICLE THAT EXISTED IN MODEL YEARS 2011-2016, AND WAS LATER CORRECTED WHEN CHRYSLER REDESIGNED THE TOWN AND COUNTRY INTO THE PACIFICA. WE LIVE ON A DIRT ROAD AND NOW HAVE A SIX YEAR OLD VEHICLE THAT IS A TICKING TIME BOMB FOR THIS EXACT

Electrical System
Filed Feb 26, 2020118,679 milesCA

I RECENTLY PURCHASED THIS VEHICLE, WITHIN A FEW DAYS THE CAR COMPLETELY FROZE, UNABLE TO START THE ENGINE, I MUST SAY THE TEMPERATURE WAS NORMAL ABOUT 70 F. THERE WERE NO CHECK ENGINE LIGHTS ON, NOTHING I COULD DO TO START IT UP WORKED. I SIMPLY WAITED FOR HELP THAT NEVER SHOWED UP. TODAY, WED FEB 26TH, 20, IT HAS HAPPENED AGAIN, THE SAME THING, THE ENGINE WOULDN'T START UP, I MUST SAY WITHOUT ANY ENGINE LIGHTS ON..I WAITED FOR 45 MINUTES AND THE ENGINE STARTED RUNNING LIKE NORMALLY DOES. I AM AFRAID TO BE STRANDED AWAY FROM THE NEAREST REPAIR SHOP, OR IT MAY HAPPEN AGAIN IN THE MIDDLE OF THE NIGHT. I WOULD REALLY APPRECIATE IT IF YOU WOULD LOOK INTO THIS MECHANICAL. PROBLEM. I MUST ADD, I REPLACED THE CAR BATTERY YESTERDAY 2/25/20. PLEASE NOTE THIS PROBLEM HAPPENS WHEN I'M STATIONARY, WITHOUT THE CAR MOVING, NO WARNING LIGHTS ON.

Electrical System
Filed Feb 18, 202082,000 milesIL

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY WHILE THE SWITCH WAS IN THE OFF POSITION. IN ADDITION, THE INSTRUMENT PANEL WAS ALSO INOPERABLE. THE CONTACT MENTIONED THAT THE WINDOWS FAILED TO OPERATE INTERMITTENTLY AT TIMES. KUNES COUNTRY CHRYSLER DODGE JEEP RAM OF OREGON 601 GALE ST, OREGON, IL 61061, WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Power Train
Filed Feb 17, 202066,000 milesIL

I HAVE OIL LEAKING FROM THE OIL FILTER HOUSING/OIL COOLER ON MY 2014 CHRYSLER TOWN ND COUNTRY WITH THE PENTASTAR ENGINE. THE VEHICLE ONLY HAS 66,000 MILES

Unknown or Other
Filed Feb 17, 202083,150 milesPA

THE VEHICLE STALLS WHILE DRIVING. NO CHECK ENGINE LIGHT. I WAS SLOWING DOWN TO COME TO A STOP AND THE ENGINE STALLED OUT LOST ALL POWER.

Power Train
Filed Feb 8, 202068,000 milesMS

THE VEHICLE WILL SHUDDER AND LOSE POWER WHEN ACCELERATING. YOU HAVE TO BASICALLY MANUALLY SHIFT IT IF ON A BIG HILL. I DIDN'T SOME RESEARCH AND SEEMS TO BE A PROBLEM WITH THIS VEHICLE. SOME PEOPLE REPORTED THE PROBLEM STARTING AROUND 12000 MILES

Engine
Filed Feb 7, 2020127,000 milesOH

RECEIVE OBD ERROR CYLINDER 4 MISFIRE (P0304). MECHANICS HAVE REPLACED ALL PLUGS & IGNITION COIL ON CYLINDER 4. CEL WITH SAME ERROR CAME BACK. ROUGH IDLE AT STATIONARY POSITION. CAR AS 127K MILES ON IT. CHRYSLER EXTENDED ENGINE WARRANTIES ON 2011-2013 T&CS FOR THIS EXACT ISSUE FOR EVEN # CYLINDER HEAD MISFIRES. WOULD LIKE TO SEE IF WARRANTY COULD BE EXTENDED FOR 2014 TO FIX THIS ISSUE.

Engine
Filed Feb 7, 2020100,000 milesIN

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO MISFIRE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE DRIVER WAS ABLE TO VEER TO THE SHOULDER OF THE ROADWAY. THE DRIVER TURNED THE VEHICLE OFF AND BACK ON HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO (GRIEGER?S MOTOR SALES CHRYSLER DODGE JEEP RAM 1756 W US HWY 30, VALPARAISO, IN 46385, (219) 462-4117) WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS TEST DRIVEN; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VINE WAS NOT AVAILABLE. *BP CONSUMER STATED VEHICLE HAS NOT BEEN DRIVABLE SINCE JAN 2020.*JB

Structure › Body
Filed Jan 31, 202098,000 milesNV

THE PASSENGER SIDE SLIDING DOOR LOCK STOPPED FUNCTIONING TRAPPING MY CHILD INSIDE. WE HAD TO MOVE THE VEHICLE DUE TO WHERE IT WAS PARKED AS WE COULD NOT EXIT ON THE DRIVER SIDE DOOR. THE DOOR ACTUATOR JAMMED AND PULLING THE DOOR HANDLE WOULD NOT RELEASE THE LOCK. AFTER FORCING THE LOCK ACTUATOR TO RELEASE THE ACTUATOR STILL ACTS UP AND MAKES A BUZZING SOUND. THIS APPEARS TO BE A COMMON ISSUE ON THE 2014 THROUGH 2016 TOWN AND COUNTRY AS I'VE ENCOUNTERED HUNDREDS OF OTHER POSTS ABOUT THIS SAME ISSUE. HAD THERE BEEN AN EMERGENCY IT WOULD HAVE BEEN IMPOSSIBLE TO EXIT THE VEHICLE ON THE PASSENGER SIDE FOR THE REAR PASSENGERS.

Seats1 injured
Filed Jan 29, 202060,000 milesME

WHILE THE CAR WAS PARKED THE ACTIVE HEADREST DEPLOYED HITTING THE DRIVER IN THE BACK OF THE HEAD AFTER THEY GOT IN THE CAR AND WERE GETTING READY TO DRIVE OFF. THE METAL ROD REMAINED IN THE ENGAGED POSITION IN THE BRACKET BUT THE PLASTIC EDGES THAT HOLD THE METAL ROD TO THE HEADREST BROKE WHICH CAUSED IT TO DEPLOY.

Power Train
Filed Jan 25, 202075,000 milesMI

I HAD MY TRANSMISSION GO OUT WHILE DRIVING ON A HIGHWAY AT A SPEED OF 65 MPH. I CAME ON HIGHWAY AND IT SOUNDED LIKE A HIGH PITCH WIND UP TOY AND THEN IT JUST WENT OUT. I ENDED UP ON THE SIDE OF THE ROAD FOR 3 1/2 HRS. I HAD THE CAR TOWED TO DEALERSHIP. I WAS TOLD CHRYSLER DOES NOT ALLOW NEW TRANSMISSIONS TO GO INTO VEHICLE, THEY ONLY WILL ALLOW REBUILT OR REFURBISHED CHRYSLER TRANSMISSION TO BE SUBMITTED FOR WARRANTY REIMBURSEMENT (PER WHAT THE SERVICE PERSON TOLD ME AT DEALERSHIP). 1ST REPLACEMENT TRANSMISSION ARRIVED WITH METAL SHAVINGS IN IT FROM THE START. 2ND TRANSMISSION WAS PUT IN BUT HAD ISSUES IMMEDIATELY. CAR IS IN SHOP NOW 4 MONTHS LATER WITH METAL SHAVINGS IN IT AGAIN. I AM TRYING TO GET CHRYSLER TO PAY FOR THE DEFECTIVE TRANSMISSIONS THAT ARE BEING PUT INTO THESE VEHICLES UNDER THE WARRANTY . THESE TRANSMISSIONS SHOULD NOT BE REPLACED WITH DEFECTIVE, USED, AND REFURBISHED TRANSMISSION. THE DEFECTIVE TRANSMISSION SHOULD BE REPLACED WITH NEW TRANSMISSION TO KEEP FAMILIES SAFE. THIS IS A SEVERE SAFETY HAZARD WHEN TRANSMISSION GOES OUT WHILE AT HIGHWAY SPEEDS AND TO HAVE THESE IN VEHICLES THAT ARE BEING DRIVEN WITH FAMILIES ON HIGHWAYS AT HIGH SPEEDS.

Unknown or Other
Filed Jan 23, 202015 milesMD

THE CAR KEEPS CUTTING OFF IN MID DRIVING.

Vehicle Speed ControlCrash
Filed Jan 19, 202015,000 milesWI

A USED VEHICLE, 2014 TOWN COUNTRY, JUST GOT ON THE ROAD FROM AN INTER CHANGE, SPEED LIMIT WAS 70 MPH, THUS ONLY GOING 65, PUT CRUISE CONTROL ON, WEATHER AND PAVMENT WAS DRY AND EXCELLENT CONDITIONS, PASSING GEAR KICKED IN CAUSING SPINNING OF FRONT TIRES AND VEERING OFF TO THE RIGHT, HITTING A UTILITY TRUCK NO DAMAGE TO TRUCK BUT MINE WOW !, BEEN HAVING PROBLEMS WITH THIS VEHICLE SINCE I BOUGHT IT, PROBLEM DEALER WOULD NOT LOOK AT PROBLEM VEHICLE WAS IN MOTION DEFECTIVE SENSORS ASSUMPTION.*DT*JB

Seats
Filed Jan 19, 2020110,000 milesGA

BOTH DRIVER SIDE AND PASSENGER SIDE HEADRESTS HAVE SPONTANEOUSLY DEPLOYED WITHIN A 6 MONTH PERIOD. THIS IS DUE TO A FLAWED DESIGN BY CHRYSLER ENGINEERING (USED PLASTIC CLIPS TO CONSTRAIN STRONG SPRING LOADED ACTUATORS IN THE HEADREST). THE DRIVER SIDE DEPLOYED WHILE I WAS DRIVING, HITTING ME IN THE BACK OF THE HEAD AND DISTRACTING ME IN TRAFFIC!

Engine
Filed Jan 16, 202059,800 milesNY

I OWN A 2014 TOWN AND COUNTRY. THE CHECK ENGINE LIGHT HAS COME ON AT AROUND 59800 MILES. BROUGHT TO MECHANIC AND HE INFORMED ME CYLINDER 6 WAS MISFIRING. UPON FURTHER INVESTIGATION HE SAID THE CYLINDER HEAD WAS CRACKED. I CALLED CHRYSLER BECAUSE MECHANIC SAID THEY HAVE EXTENDED WARRANTY FOR THIS SPECIFIC PART. I WAS TOLD MY YEAR IS NOT COVERED. ONLY UP TO 2013. UPON RESEARCHING THE PROBLEM IS STILL GOING ON. WITH MY YEAR AND OTHERS. THIS IS A BIG PROBLEM AND IT NEEDS TO BE ADDRESSED. CHRYSLER SHOULD STAND BY THEIR PRODUCT AND FIX THESE ISSUES.

Seats
Filed Jan 16, 202080,000 milesFL

I FILED WITH THE MANUFACTURER...AND ONCE AGAIN THE RUN ROUND. SENT ME TO YOU... SO BELOW IS MY COMPLAINT. HELLO ? MY NAME IS [XXX] . I PURCHASED THIS 2014 CHRYSLER TOWN AND COUNTRY BELIEVING IT WOULD BE A SAFE VEHICLE FOR MY FAMILY SO THE EVENT TODAY WAS THE VAN JUST DECIDED TO SHUT OFF AS I AM DRIVING 50MPH DOWN THE ROAD! I COULDN'T TURN, I COULDN'T PUT IT IN NEUTRAL NOR COULD I BRAKE! I HAVE A 5YR AND A 3YR IN MY CAR!!! REALLY?! ALL THESE SENSORS AND [XXX] IN THIS CAR MAKES IT FATAL! THERE WAS A SEMI BEHIND ME THAT PROCEEDED TO FLIP ME OFF AND BLOW THE HORN AT ME INSTEAD OF SEEING IF WE WERE OK. WE COULD HAVE BEEN KILLED! I HAVE AN APPOINTMENT TOMORROW TO BRING THE CAR IN HOWEVER THIS IS A SERIOUS SITUATION. NO WARNING! NO NOTHING! NO CHECK ENGINE LIGHT. LET ME JUST TELL YOU A LITTLE MORE ABOUT THIS POS? I BOUGHT IT WITH 30K MILES ON IT. I ONLY HAD IT FOR ABOUT 6 MONTHS AND HAD TO HAVE THE ENTIRE TRANSMISSION REBUILT WHICH STILL TO THIS DAY SHIFTS HARD AND FEELS LIKE ITS GOING TO LITERALLY FALL OUT OF THE CAR. AFTER THAT IS WAS A TIRE SENSOR, THEN BOTH SEATS IN THE SECOND ROW WONT WORK AND THEY WANT $1200 TO FIX A CABLE! I FOLDED THEM INTO THE FLOOR MAYBE 4 TIMES AS WE USE THEM WHEN GOING ON VACATION! THE SLIDING DOORS ACT UP LIKE THEY ARE HAVING A SEIZURE! THE PIECES ALL AROUND THE CAR ARE BROKEN. THE RUNNING BOARDS THE PIECE IN THE BACK WHERE THE TRUNK IS AND THE PIECES ON THE FRONT WHERE IT SAYS CHRYSLER. THE AIR CONDITIONER WENT OUT! WHICH TOOK 3 TIMES FOR THE REPAIR MA

Electrical System
Filed Jan 14, 202075,000 milesMI

THE BLIND SPOT INDICATORS FAILED AND SHORTED OUT DUE TO WATER INTRUSION. THE SENSORS ARE LOCATED IN THE REAR BUMPER WITH THE CONNECTOR/OPENING FACING THE REAR WHEELS WITH NO PROTECTION ALLOWING WATER AND SALT, ETC. TO PENETRATE THE SEAM ON THE SENSOR AS WELL AS THE CONNECTION TO THE HARNESS. IT CAUSED OUR BACK UP WARNING SYSTEM AND BLIND SPOT DETECTION SYSTEM TO STOP FUNCTIONING, AND SHORTED OUT THE SENSORS CAUSING THEM TO DRAIN THE BATTERY OVERNIGHT EVERY NIGHT (MAKING THE VEHICLE UNRELIABLE AND UNUSABLE), AND CAUSING THE ALTERNATOR AND BATTERY IN THE PROCESS. IT TOOK THREE SHOPS, $1,500 AND TWO MONTHS JUST TO IDENTIFY THE CAUSE OF THE PROBLEM (AFTER REPLACING BOTH ALTERNATOR AND BATTERY). ONCE THE ROOT CAUSE WAS IDENTIFIED, THE DEALER OFFERED A REPAIR FOR A MERE $1,600 (REPLACING BOTH SENSORS, HARNESS AND MODULE) AND STATED THAT IT IS A COMMON ISSUE AND HAPPENS ON VIRTUALLY ALL OF THESE VEHICLES BECAUSE THERE IS NOTHING PREVENTING WATER FROM ENTERING THESE SENSORS.

Power Train
Filed Jan 14, 202077,000 milesTN

GOES DEAD WHEN COMING TO A STOP. ALSO HESITATES AFTER STOPPING, THEN ACCELERATING. DOES THIS ABOUT 2X/DAY. LOCAL DEALER COULD NOT DETERMINE THE PROBLEM. TOOK TO LOCAL TRANSMISSION MECHANIC, WHO HAS DETERMINED TRANSMISSION NEEDS REPLACING

Electrical System
Filed Jan 9, 202046,000 milesRI

MY CAR IS JUST SHUTTING OFF WHILE GOING 60MPH ON THE HIGHWAY. JUST SHUTS OFF WHILE IN PARK, REMOTE START, DRIVING. WILL DO IT AT 20MPH, WILL DO IT AT 60MPH. ONCE IT SHUTS OFF, I LOOSE POWER STEERING.

Air Bags
Filed Jan 2, 202064,000 milesFL

THE DRIVER SIDE HEADREST'S AIRBAG DEPLOYED WITHOUT ANY PARTICULAR REASON. THE VAN WAS PARKED IN THE DRIVEWAY, AND MY WIFE WAS TAKING OUT HER BAG FROM THE PASSENGER SECTION WHEN SUDDENLY THE HEADREST DEPLOYED.

Structure › Body
Filed Dec 30, 2019TX

PASSENGER SLIDING DOOR IS BUZZING ANY TIME THE CAR IS UNLOCKED REMOTELY, USING A SWITCH, OR A BUTTON. NOW CONTINUOUSLY BUZZES ANY TIME A DOOR OR DOOR LOCK IS ACTIVATED.

Engine
Filed Dec 23, 2019127,000 milesMO

DRIVING ONE MORNING CHECK ENGINE LIGHT CAME ON. ALSO NOTICED VAN NOT WANTING TO SHIFT INTO OVERDRIVE 6TH GEAR . WENT TO GET CODE READ P060DD WAS PRESENT . STARTED BY CHECKING OIL VERY LOW . THEN NOTICED OIL ALL OVER THE TOP OF TRANSMISSION AND LEAKING DOWN SIDE OF MOTOR FROM UNDERNEATH THE INTAKE. UPON FURTHER INSPECTION NOTICED VALLEY OF ENGINE FULL OF OIL. ADDED ABOUT 3 QUARTS OF OIL AND DROVE CAR 30 MILES LIGHT WENT OFF. I FOUND MULTIPLE TSBS ABOUT THE OIL FILTER HOUSING. CALLED DEALER THEY SAID YEP IT'S A ISSUSE AND PARTS 286.. DURING THE REPAIR AFTER I REMOVED THE INTAKE I WAS ABLE TO CONFIRM THAT IT APPEARED TO BE THE OIL FILTER ADAPTER HOUSING LEAKING OIL. IN FILLED THE ENGINE VALLEY WITH OIL. I REPLACED THE PART PLUS NEW INTAKE GASKETS AND THEN DRAINED ALL THE OIL AND COOLANT. HOPEFULLY THIS PART DOESN'T FAIL AGAIN AS I USED A OEM FROM DODGE CHRYSLER

Air Bags
Filed Dec 20, 201915 milesNE

THE AIRBAG LIGHT ON THE INSTRUMENT PANEL WILL RANDOMLY ILLUMINATE AND DING AS IF THE AIRBAG HAS FAILED. THIS HAPPENS AT RANDOM AND UNDER NO SPECIFIC CIRCUMSTANCES WHILE DRIVING ON THE ROAD. THIS CONCERNS ME FOR THE FACT I FEAR THE AIR BAGS WILL NOT DEPLOY IF AN ACCIDENT OCCURS.

Power Train
Filed Dec 13, 2019129,000 milesMO

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRANSMISSION PUMP WENT OUT WITHOUT WARNING. THE CONTACT CALLED LAURA CHRYSLER DODGE JEEP RAM AT 573-677-1300 (LOCATED AT 7 N SERVICE RD W, SULLIVAN, MO 63080) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

Engine
Filed Dec 10, 201960,000 milesNJ

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED OIL LEAKING FROM THE VEHICLE. DOVER DODGE CHRYSLER JEEP RAM (396 US-46, ROCKAWAY, NJ 07866, (973) 366-7000) WAS CALLED AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LEAK WAS COMING FROM THE HOSE FILTER THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Electrical System
Filed Dec 7, 2019110,000 milesMI

THE BLIND SPOT MONITORING SYSTEM QUIT WORKING. THIS WAS NOTICED WHEN ENGAGING A VEHICLE FROM MY BLIND SPOT AND WHEN OVER TAKING ME ON THE LEFT LANE.

Engine
Filed Dec 5, 201980,000 milesMS

2014 CHRYSLER TOWN & COUNTRY HAS A BAD OIL LEAK. WE HAVE RESEARCHED AND FOUND IT TO MOST LIKELY BE THE OIL FILTER HOUSING COOLER ASSEMBLY. THERE IS OIL ALL OVER THE THE MOTOR AND UNDERNEATH ON THE DRIVERS SIDE BUT NOT ON THE PASSENGER SIDE WE HAVE READ THAT THE OIL FILTER HOUSING IS EASY TO CRACK WHEN CHANGING OIL & FILTER. I HAVE ALWAYS TAKEN IT TO THE DEALER WHERE WE BOUGHT IT NEW TO HAVE IT SERVICED. MY LAST OIL CHANGE WAS DONE 4000 MILES AGO AND WE JUST STARTED HAVING THIS OIL LEAK. SO IT CANNOT BE THAT IS WAS CRACKED OR IT WOULD HAVE BEEN LEAKING AT THE TIME OF THE LAST SERVICE. THE OIL COOLER HOUSING IS A PLASTIC PART ON THE DRIVERS SIDE AND THAT IS WHERE ALL THE OIL IS LEAKING. THE WARRANTY HAS EXPIRED SO WE ARE EXPLORING REPAIR OPTIONS. SINCE THIS IS BECOMING A COMMON PROBLEM, A RECALL SHOULD BE ISSUED. WE RECENTLY BOUGHT OUR SON A 2019 DODGE CHALLENGER. IT HAS THE SAME MOTOR AS OUR VAN, SO WE AREN'T LOOKING FORWARD TO ADDRESSING THIS SAME ISSUE.

Electrical System
Filed Dec 5, 2019100,000 milesMI

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND SPOT MONITORING SYSTEM FAILED TO ALERT WHEN A VEHICLE WAS AT THE LEFT OR RIGHT OF HIS VEHICLE. THE CONTACT ALSO STATED THAT THE REVERSE SYSTEM DID NOT ALERT WHEN A VEHICLE WAS APPROACHING ON THE LEFT OR RIGHT. THE CONTACT ALSO STATED THAT THE DIAMOND SQUARE ICON ON THE EXTERIOR MIRRORS ASSOCIATED WITH THE BLIND SPOT MONITORING SYSTEM FAILED TO ILLUMINATE AND MAKE A WARNING SOUND. THE VEHICLE WAS TAKEN TO WATSON LUDINGTON CHRYSLER (3632 WEST US HIGHWAY 10, LUDINGTON, MICHIGAN 49431, (231)-845-3900), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER:[XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. CONSUMER STATED WHEN BACKING HIS VEHICLE AND ANOTHER VEHICLE IS APPROACHING A LOUD NOISE WAS RELEASED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'), *JB

Engine
Filed Dec 4, 2019TX

THE VAN WAS PURCHASED IN 2017. THE JERKING/SHUTTERING OF THE VEHICLE WHEN DRIVING OR HAULING ON GAS WAS THE FIRST SIGN OF DYSFUNCTION OF THE VEHICLE. THE SECOND SIGN OF FAILURE IN THE MANUFACTURING OF THIS MAKE AND MODEL OF CHRYSLER WAS THE HEAD RESTRAINT OF THE DRIVERS SEAT AND THEN WEEKS LATTER THE PASSENGER SEAT POPPED UP, WHEN THE VEHICLE WAS PARKED AND NOT IN MOTION AND DEPLOYED OUT OF PLACE WITHOUT IMPACT OF ANY ACCIDENT OR ETC. AND LAST BUT NOT LEAST, BUT EXTREMELY IMPORTANT THE OIL LEAKS THAT THIS VEHICLE TO THIS DAY HAVE STARTED SINCE SEPTEMBER OF 2019. WE HAVE GONE MORE THAN 3 TIMES TO DIFFERENT OIL CHANGES AND COMPANYS AND THEY KEEP INSISTING IT'S A CHRYSLER RECALL ON THIS MAKE AND MODEL. WHEN WE NOTICED THIS HUGE OIL SPILL, IS WHEN IT'S PARKED AND WE ARE READY TO GO TO OUR NEXT DESTINATION AND A POOL OF OIL SHOWS OUT! WE ARE AFRAID TO TRAVEL FAR AND/OR HAVE COMPLICATIONS LATTER. WE CAN'T EVEN ENJOY THIS VEHICLE AND GO SEE MY BROTHERS WHO ARE OFF IN COLLEGE BECAUSE THIS IS THE ONLY TRANSPORTATION VEHICLE THAT ALL 3 OF US IN THIS HOUSEHOLD CAN FIT COMFORTABLE AND BRING GOODS TO THEM WHEN IN NEED. WE DID NOT PURCHASE THIS VEHICLE TO HAVE A MEDIOCRE PRODUCT AND RESULT. WE ARE VERY DISAPPOINTED WITH THE VEHICLE AND WISH AND PRAY TO FINALLY HAVE A SOLUTION AND GOOD RESULT THIS TIME AROUND WITH FILING THIS COMPLAINT THROUGH NHTSA. IF THIS PROBLEM IS NOT FIXED SOON, WE WILL NOT BE ABLE TO GO TO DALLAS AND SPEND CHRISTMAS WITH MY YOUNGER BROTHERS AT THE END OF THE MONTH. P

Engine
Filed Dec 2, 201990,000 milesFL

AT 91,614 MILES ENGINE IS LEAKING OIL, TOOK TO CHRYSLER DEALER THEY SAID IT IS OIL COOLER/FILTER ADAPTER . THEY WANT OVER $1000. TO FIX IT, I HAVE A EXTENDED WARENTEE THEY SOLD ME FOR OVER $2000., AND THEY WON,T COVER IT. PLASTIC PART ON ENGINE, BAD DESIGN.

Power Train
Filed Nov 27, 201999,600 milesFL

INTERNATIONAL WARRANTY BULLETIN ID-14-03 AND SERVICE BULLETIN 09-002-14 SHOULD APPLY TO 2014 CHRYSLER TOWN AND COUNTRY. CODE P0304 CAME UP DEALER CONFIRMED PISTON 4 ON LEFT SIDE IS DEFECTIVE. CHRYSLER IS REFUSING TO ACCEPT ANY RESPONSIBLITY AND REFUSING TO FIX MY PROBLEM WHICH IS OBVIOUSLY A MANUFACTURER DEFECT. CODE FIRST CAME UP IN SEPTEMBER 2019. THIS CAUSES VEHICLE TO SHUT OFF RANDOMLY.

Engine
Filed Nov 26, 201994,400 milesMD

IWHEN I BOUGHT MY 2014 TOWN AND COUNTRY MINI VAN IT HAD 39111 MILES ON IT I BOUGHT AND EXTENDED WARRANTY WHICH WILL NOT COVER MY ENGINE PROBLEM SINCE IT WAS COVERED AT THE TIME BY THE MANUFACTURER, WELL AS YOU CAN IMAGINE 4 MONTHS PAST THE MANUFACTURER WARRANTY RAN OUT IT IS IN THE SHOP, WHICH IT NEEDS THE CAMSHAFT AND ROCKER ARMS REPLACED AND IT IS MISFIRING ON CYLINDER #6 I HAVE 94,000 MILES ON THE VAN SO THE 100,000 MILE PART THEY WILL NOT COVER FOR THEY SAY 60 MONTHS OR 100,000 MILES WHICH IS NOT RIGHT, I HAVE SEEN SEVERAL COMPLAINTS ABOUT THE CAMSHAFTS AND ROCKER ARMS GOING BAD AND BREAKING DOWN AS WELL AS MISFIRING CYLINDERS. WHEN WILL THERE BE A RECALL ON THESE PROBLEMS. THESE VEHICLES SHOULD LAST 100'S OF THOUSANDS OF MILES IF TAKEN CARE AS I HAVE TAKEN CARE OF MINE. I AM EXTREMELY DISAPPOINTED IN CHRYSLER AND I HONESTLY DON'T THE JOB IS BEING DONE TO INVESTIGATE THESE PROBLEMS. MY VAN IS CURRENTLY IN A SHOP WAITING TO SEE IF THE MANUFACTURER WILL HONOR THE WARRANTY SINCE IT IS ONLY FOUR MONTHS PAST THE 60 MONTHS FROM WHEN THE VAN WAS FIRST PUT INTO SERVICE BY SOMEONE ELSE BEFORE ME I BOUGHT IT USED FROM COOKS AUTO AND I THOUGHT THE EXTENDED WARRANTY WOULD COVER ANY ENGINE PROBLEMS BUT I WAS WRONG THEY CLAIM THAT SINCE IT HAD A MANUFACTURER WARRANTY THEY HAD TO GIVE ME A DIFFERENT WARRANTY PLAN AND DID NOT EXPLAIN, I WAS TOLD I WAS COVERED BUMBER TO BUMBER UNTIL I HIT 99,111 PLEASE INVESTIGATE AND DO A RECALL ON THESE ENGINES. THANK YOU.

Power Train
Filed Nov 25, 2019104,000 milesAZ

TRANSMISSION MAKING WHINING NOISE

Unknown or Other
Filed Nov 21, 201975,000 milesFM

THE ACTIVE HEAD RESTRAINT ON THE DRIVERS SEAT HAS DEPLOYED WITHOUT THE VEHICLE BEING IN ANY TYPE OF ACCIDENT.

Engine
Filed Nov 19, 201980,000 milesIL

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO NAPLETON'S ARLINGTON HEIGHTS CHRYSLER DODGE JEEP RAM (1155 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT AND TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Air Bags
Filed Nov 13, 2019NE

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHETHER OR NOT THE SEAT WAS OCCUPIED. THE CONTACT TOOK THE VEHICLE TO MIDWAY CHRYSLER DODGE JEEP RAM (219 2ND AVE E, KEARNEY, NE 68847, (888) 655-0410) WHERE THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY A $300 DIAGNOSTIC FEE TO INSPECT THE VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Air BagsCrash
Filed Nov 11, 2019110,000 milesMD

I WAS DRIVING A SOLID 40 SOME MPH AND HIT A DEER HEAD ON WITHOUT HITTING BRAKES SO DIRECT IMPACT. THE DEER WAS HUGE WEIGHING APPROX 300-325 LBS. WHY DIDN'T THE AIRBAGS DEPLOY

Electrical System
Filed Nov 7, 2019185,000 milesFL

MY VAN STARTED EXPERIENCING TIMES WHEN IT WOULD NOT START. AT FIRST I THOUGHT IT WAS THE STARTER AND THEN AFTER A FEW MINUTES OF TRYING IT WOULD START. IT WAS NOT THE STARTER. THIS WENT ON FOR SEVERAL WEEKS AND THEN I NOTICED THAT IF THE DOOR WAS OPEN IT WOULD START, THEN IF I JIGGLED THE WIRES IN THE DOOR IT WOULD START. AFTER A AWHILE THAT WOULDN'T MAKE IT START. I HAD TO HAVE IT TOWED AND THE KEY WAS LEFT IN THE IGNITION AND AS THE TOW TRUCK DRIVER WAS GETTING READY TO PUT THE VEHICLE ON THE TRUCK HE SLAMMED THE DOOR AND IT STARTED!! WE THOUGHT IT MIGHT BE THE WIRING HARNESS IN THE DOOR SO WE REMOVED IT AND IT WORKED PERFECTLY WHILE IT WAS OUT. WE THEN REPLACED THE WIRING WITH OEM PARTS AND THEN THE PROBLEM STARTED HAPPENING AGAIN. IT WAS INTERMITTENT AND WOULD ALWAYS START IF YOU SLAMMED THE DOOR UNTIL 2 DAYS AGO AND NOW IT WON'T START AT ALL. THE REPAIR SHOP SAYS IT IS THROWING 40 CODES AND THAT IT NEEDS A NEW TIPM JUST TO SEE WHAT IS WRONG WITH IT. IT COSTS WELL OVER $1000!!! AND IT MAY NOT FIX IT.I KNOW THAT CHRYSLER HAS HAD RECALLS FOR THE TIPM IN THE PAST AND QUITE OBVIOUSLY THEY HAVE NOT FIXED THE PROBLEM!

Unknown or Other
Filed Nov 7, 201989,538 milesOK

MY ENGINE HAS SPRUNG A MAJOR OIL LEAK UNDERNEATH THE INTAKE MANIFOLD. I'VE SEEN HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. IT APPEARS THAT CHRYSLER PUT A PLASTIC COOLANT TO OIL OIL COOLER UNDER THE MANIFOLD THAT IS FAILING. IN MY OPINION THE IS A MAJOR SAFETY ISSUE! THIS IS A FIRE HAZARD, COULD CAUSE LOSS OF CONTROL OF THE VEHICLE, COULD CAUSE SUDDEN BREAKDOWNS. AS WIDE SPREAD OF A PROBLEM THIS IS I DONT UNDERSTAND WHY THERES NOT A RECALL ON IT. ALL YOU HAVE TO DO IS SEARCH TOWN COUNTRY OIL COOLER AND YOU'LL SEE. WE WERE ON THE HIGHWAY WHEN WE NOTICED THE OIL BURNING SMELL. LIFTED THE HOOD AND THE OIL WAS ALREADY OVER 2 QUARTS LOW.

Electrical System
Filed Nov 6, 2019PA

REAR VIEW CAMERA STOP WORKING

Electrical System
Filed Nov 6, 201980,000 milesOH

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PERFORMANCE CHRYSLER JEEP DODGE RAM CENTERVILLE (95 LOOP RD, CENTERVILLE, OH 45459, (937) 434-9500) WHERE IT WAS DIAGNSOED THAT THE WIRELESS IGNITION NODE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Seats
Filed Nov 5, 201945,000 milesIA

THE PASSENGER SIDE ACTIVE HEADREST EXPLODED (LUCKILY JUST AFTER WE GOT OUT OF THE CAR). THERE WAS NOT A ACCIDENT THAT TRIGGERED IT. THE CAR WAS PARKED IN OUR DRIVEWAY. THE ENGINE WAS TURNED OFF. UPON RESEARCHING I SEE MANY COMPLAINTS OF THIS SAME ISSUE. THIS NEEDS TO BE RECALLED!

Seats
Filed Nov 4, 201965,230 milesMD

PASSENGER SIDE HEAD REST EJECTED AND WILL NOT RESET. THERE WERE NO ACCIDENTS INVOLVE, THE VEHICLE WAS STATIONARY WHEN THE HEADREST ACTIVATED. NEED TO ZIP TIED THE HEAD REST BACK IN PLACE. THE VE

Air Bags
Filed Nov 4, 201960,000 milesWA

THE AIRBAG LIGHT ON OUR TOWN AND COUNTRY COMES ON FROM TIME FROM TO TIME, BUT SEEMS TO GO OFF AFTER DRIVING THE VAN FOR A WHILE. EVERY TIME WE HAVE TAKEN IT INTO THE DEALERSHIP, THE LIGHT WILL BE ON BUT BY THE TIME WE GET TO THE DEALERSHIP 30 MILES AWAY THE LIGHT IS OFF. WITH THE LIGHT OFF THE DEALERSHIP CANNOT DIAGNOSE THAT PROBLEM. I AM CONCERNED THAT THIS IS A SAFETY ISSUE IN THE CASE THE AIR BAGS ARE EVER DEPLOYED. THIS HAS BEEN GOING ON FOR THE LAST COUPLE OF YEARS.

Air Bags
Filed Oct 31, 2019100,000 milesOH

I WAS DRIVING ON THE HIGHWAY (GOING AT LEAST 65 MPH) AND THE HEADRESTS ON THE FRONT PASSENGER SEAT EXPLODED. THE AIR BAG LIGHT ON THE DASH HAD BEEN GOING ON AND OFF FOR THE PAST 2 WEEKS, I NOTIFIED CHRYSLER VIA TELEPHONE WITH NO RESPONSE. ABOUT 1.5 WEEKS LATER THE AIRBAG LIGHT RETURNED ON (INTERMITTENTLY) AND THEN I HEARD ANOTHER LOUD "POP" IN THE DRIVERS SEAT BUT NOTHING EXPLODED OPEN.

Seat Belts1 injured
Filed Oct 28, 201970,000 milesVA

WHILE THE VEHICLE WAS IN MOTION, THE BUCKLED SEAT BELT ON THE PASSENGER SIDE THIRD ROW SEATING LOCKED IN PLACE AS MY AUTISTIC GRANDSON WRAPPED IT AROUND HIS NECK. I LOOKED IN THE REAR VIEW MIRROR, PULLED TO THE SIDE OF THE ROAD WHICH LUCKILY HAPPENED TO BE A TOYOTA DEALERSHIP. THE EMPLOYEES IN THE SHOP COULD NOT UNBUCKLE THE BELT AND AS MY GRANDSON WAS ALREADY TURNING BLUE THEY HAD TO CUT THE BELT FREE FROM HIM. HE WAS LEFT WITH BRUISING AROUND THE NECK BUT HAD I NOT SEEN HIM IN TIME I FEEL HE WOULD HAVE BEEN STRANGLED TO DEATH. THESE LONG BELTS FROM THE UPPER PART OF THE VEHICLE ARE A HAZARD FOR CHILDREN.*DT*JB*DT*JB

Electrical SystemFire
Filed Oct 27, 201968,360 milesVA

MIDDLE MEDIA CONTROL PANEL SHORTED AND CAUGHT FIRE. BURNED ALL THE WIRES BEHIND THAT PANEL. HAPPENED DURING DRIVING JUST AFTER STARTUP.*DT*DT*JB *DT*JB*JB*DT

Engine
Filed Oct 26, 201967,000 milesPA

CAR HAD A ROUGH IDLE LOSS OF POWER AND CHECK ENGINE LIGHT ILLUMINATED. CAR WAS DIAGNOSED WITH MISFIRE ON CYLINDER 2 AND CRACKED LEFT CYLINDER.

Electrical System
Filed Oct 23, 201981,500 milesMI

ALTERNATOR FAILED PREMATURELY, BUT OUT OF WARRANTY. ALL OTHER MODELS IN THIS YEAR RANGE WITH THE SAME ENGINE AND ALTERNATOR WERE RECALLED, BUT THIS MODEL WAS EXCLUDED FROM THAT RECALL. HOWEVER, SAME ENGINE AND SAME ALTERNATOR. STILL FAILED PREMATURELY. RELATED RECALL 14V-634. CHRYSLER REFUSED "GOOD-WILL" REIMBURSEMENT SINCE MY VIN WAS NOT INCLUDED IN THE RECALL.

Engine
Filed Oct 19, 201976,700 milesPA

FOR ABOUT A YEAR THE CAR HAS BEEN GIVING ME PROBLEMS WHILE ITS BEING DRIVEN. WHEN I COME TO A STOP IT SHAKES AND HAS CUT OFF ON ME. IT WOULD RESTART WITH NO PROBLEM. THEN IT STOPPED GIVING ME PROBLEMS FOR A LITTLE WHILE. THEN LAST THURSDAY, I GOT OFF AT AN EXIT FROM THE HIGHWAY AND WHEN I BRAKED BEHIND A CAR AT THE LIGHT, IT STOPPED A LITTLE ROUGH. I TOOK MY FOOT OFF THE BRAKE TO MOVE UP A BIT AND THE CAR STARTED GOING BACKWARDS REAL SLOW WHILE IT WAS STILL IN DRIVE. I HAD TO PUT THE CAR IN PARK AND TURN IT OFF FOR A FEW SECONDS AND RESTART AND IT TOOK ME TO MY DESTINATION. I'M TERRIFIED TO DRIVE IT WITH MY GRANDCHILDREN BUT NEED MY VEHICLE. IT AMAZES ME ABOUT THE COMPLAINTS WITH THIS SAME PROBLEM AND CHRYSLER IS NOT ACKNOWLEDGING THE PROBLEM. I PRAY THAT SOMETHING TRAGIC DOESN'T HAPPEN. I HAVE HAD THIS CAR CHECKED REPEATEDLY AND THEY CAN FIND NOTHING AND THE CHECK ENGINE LIGHT DOESN'T COME ON.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →