2013 Chrysler Town And Country complaints

BEGINNING IN AUGUST 2018, WHILE DRIVING, MY 2013 T+C WILL SIMPLY SHUT OFF. NO WARNINGS, NO LIGHTS, NO NOISES, NOTHING. THE VEHICLE SIMPLY SHUTS OFF. THIS HAS HAPPENED 6 TIMES OVER THE PAST 4 MONTHS. WHEN THIS HAPPENS, MY SPEED HAS BEEN ANYWHERE BETWEEN 5-35 MPH. IT HAPPENS CLOSER TO WHEN I FIRST START MY CAR AFTER SITTING OVERNIGHT OR FOR 8+ HOURS. ALSO HAPPENS WHEN I AM SLOWING DOWN. I WAS ABLE TO GET THE VEHICLE STARTED EACH TIME IT'S HAPPENED, BUT THIS IS EXTREMELY DANGEROUS AS I HAVE NO POWER IN THE CAR (NO STEERING, VERY LIMITED BRAKES, ETC). THIS ISSUE SEEMS TO BE A REGULAR OCCURRENCE WITH THIS VEHICLE. WHAT IS BEING DONE TO CORRECT THIS DANGEROUS ISSUE?

TAKATA RECALL: MY CAR HAS BEEN DYING OVERNIGHT, EVEN WITH A BRAND NEW BATTERY. I TOOK IT TO A MECHANIC TO GET FIX AND THEY TOLD ME IT'S A COMPUTER PROBLEM THAT'S BEEN HAPPENING WITH ALL CHRYSLER VANS WITH A 3RD ROW SEAT THAT ARE 2014 AND OLDER. THEY CLAIMED IT'S A CENSOR THAT'S DRAINING THE BATTERY OVERNIGHT (THE CAR WENT THROUGH 3 BATTERY IN ONE MONTH). THEY ALSO SAID THAT ONLY CHRYSLER DEALERSHIP CAN FIX IT (USUALLY BY UPDATING THE SOFTWARE) BUT THEY CHARGE $150 AN HOUR FOR IT.

VEHICLE TURNS OFF WHILE DRIVING; LOSING POWER STEERING. EXTREMELY UNSAFE.

I DROVE MY ELDORADO EQUIPPED HANDICAP VAN (MILEAGE WAS ONLY 38K) FOR APPROXIMATELY 2 MILES WITHOUT INCIDENT. I WAS IN A PARKING LOT AND WAS PULLING AWAY FROM AN ATM AND SUDDENLY THE STEERING FELT SLOPPY OR LIKE A FLAT TIRE. I CHECKED THE TIRES AND ALL WAS FINE. I PULLED ONTO A CITY STREET AND THE STEERING STOPPED WORKING. THE STEERING WHEEL WAS NOT ALIGNING WITH THE DIRECTION OF THE TIRES. I IMMEDIATELY GOT OFF THE ROAD.

PROBLEM CONSISTENTLY CRANKING CAR. DEALERSHIP DIAGNOSED NEED FOR NEW TIPM SYSTEM. THIS CAR IS ONLY 5 YEARS OLD! WE DRIVE IT BECAUSE OUR MONTHLY PAYMENT IS $260!! $1340 TO REPAIR A FUSE BOX IS INSANELY EXPENSIVE. ESPECIALLY FOR A ONE INCOME FAMILY OF 5. THIS PRICING IS INFLATED AND NOT AFFORDABLE.

FRIDAY MORNING, 09-28-18, I GOT IN MY VEHICLE TO DRIVE TO WORK (VEHICLE IN MY DRIVEWAY PARKED ALL NIGHT). I NOTICED THE PASSENGER HEADREST/ACTIVE HEAD RESTRAINT WAS EXTENDED. ON SUNDAY MORNING (VEHICLE PARKED IN MY DRIVEWAY ALL NIGHT), TWO DAYS LATER, I GET IN MY VEHICLE TO GO TO CHURCH AND THE DRIVER HEADREST/ACTIVE HEAD RESTRAINT WAS EXTENDED. I REVIEWED THE ISSUE ON BOTH HEADREST AND NOTICED THE PLASTIC THAT HOLDS THE PIN HAD WEAKENED AND BROKEN. THE PINS ARE STILL LOCKED IN PLACE BY A HOLDER OR CLAMP. I STOPPED BY THE DEALER AND A SERVICE REP STATED THIS IS KNOWN TO HAPPEN. IT IS NOT COVERED AND I WILL HAVE TO PAY +$500 TO REPLACE THE ACTIVE HEAD RESTRAINTS.

I HAVE MAJOR ELECTRICAL ISSUES WITH MY VAN THAT INVOLVES SEVERAL COMPONENTS INCLUDING MY AIRBAGS. WHILE DRIVING DOWN THE ROAD THE WIPERS OPERATE UNCONTROLABLY SEVERAL WARNING LIGHTS COME ON INCLUDING THE AIRBAG LIGHT. THE BLIND SPOT INDICATORS AND PARK ASSIST AND TRACTION CONTROL ABS IS ALL UNAVAILABLE AT THE TIME OF IT ACTING UP. I HAVE TAKEN IT TO SEVERAL DEALERSHIPS ALL CHRYSLER AND NONE OF THEM CAN DIAGNOSE THE ISSUE. THE VEHICLE ACTS UP NO MATTER WHAT IT IS DOING WHETHER IT IS DRIVING DOWN THE ROAD OR STATIONARY. THIS PROBLEM HAS BEEN GOING ON SINCE IT HAD 41,000 MILES ON IT AND SISNCE I PURCHASED IT USED WITH 41,000 MILES ON IT. I HAVE TALKED WITH CHRYSLER HEADQUARTERS AND THEY WILL NOT RESPOND TO ME BY EMAIL OR PHONE CALL AT THIS TIME. THEY INITIALLY TALKED TO ME AND SAID THEY WOULD BE OF NO FINANCIAL ASSISTANCE TO ME BECAUSE THE FACTORY WARRANTY IS UP, AND NOT THEY WILL NOT RESPOND TO MY CALLS OR EMAILS.

MY FUEL PUMP INITIATOR IS NOT SENDING SIGNAL TO START MY CAR. IT IS DRAINING MY BATTERY AS WELL. MY CAR MAY START GOING TO WORK BUT NOT ON MY LUNCH BREAK THEN START AFTER WORK BUT IT HESITATES MANY TIMES.

THE BRAKES FAILED WHILE IN RUSH HOUR TRAFFIC. WHILE AT A LIGHT SEVERAL CARS BACK THE BRAKE PEDAL WENT TO THE FLOOR. AT THE LIGHT I WAS ABLE TO GO TO THE LEFT BUT NO BRAKE. I WAS ABLE TO TURN OFF THE ROAD AND INTO A CONVENIENT STORE PARKING LOT TO STOP. I HAD TO GET A TOW TRUCK TO GET MY VAN AND ME HOME SAFE. IT WASN'T BRAKE SHOES! IT LOOKS LIKE IT WAS THE POWER BRAKE BOOSTER AS IN A RECALL #P14. MY VIN IS NOT IN THIS RECALL BUT SHOULD BE. PLEASE EXTEND THE TOWN & COUNTRY IN THIS OR ANOTHER RECALL. SEVERAL OWNERS HAVE THIS PROBLEM. HELP US PLEASE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

WAS DRIVING ALONG A HIGHWAY AND HEARD A WHINE. IT GOT WORSE AS I GOT CLOSER TO HOME. RPMS SUDDENLY INCREASED GREATLY. TOOK IT TO CHRYSLER DEALER WHERE I PURCHASED THE VEHICLE NEW. AFTER CHECKING IT OVER, IT WAS DETERMINED THAT TRANSMISSION NEEDED REPLACING AT 60500 MILES. 4 MONTHS PAST WARRANTY EXPIRATION. WHEN TALKING WITH SEVERAL MECHANICS AND TRANSMISSION BUSINESSES, HEARD THIS IS COMMON FOR THIS TRANSMISSION (6 SPEED). SAID THE SUPPLIER FOR THE BEARINGS, USED JUNK, AS THIS HAS CAUSED THE PROBLEMS. CHRYSLER MUST BE AWARE OF THIS.

2013 CHRYSLER TOWN AND COUNTRY MINI VAN VIN NO. [XXX] 68,543 MILES FUEL INJECTION RETURNLESS, SEQUENTIAL. CHRYSLER 3.6 ENGINE FUEL PRESSURE CODES THAT I HAVE HAD AND STILL HAVING: P0153,P0153,P0175,P0300,P0302 THE CYLINDER HEAD PROBLEM IN THE CHRYSLER PENTASTAR 3.6L ENGINE AFFECTS THE LEFT BANK CONTAINING CYLINDER NUMBER TWO. SYMPTOMS FIRST APPEAR AS A TICKING SOUND COMING FROM THAT CYLINDER, FOLLOWED BY MISFIRE CONDITIONS, LOSS OF POWER AND POSSIBLE STALLING. THE DESIGN FLAW IS REPORTEDLY FIXED IN MODELS MANUFACTURED FROM 2012 BUT IT IS BELIEVED THAT 7,500 EARLIER VEHICLES MAY BE SUSCEPTIBLE TO LEFT CYLINDER HEAD CRACKS. CHRYSLER HAS EXTENDED THE FIVE YEAR/100,000 MILE WARRANTY TO TEN YEARS OR 150,000 MILES ON THE LEFT CYLINDER HEAD OF VEHICLES PRONE TO THE FAILURE. WARRANTY BULLETIN D-14-12 OF JUNE 10, 2014, IS AVAILABLE FROM DEALERS AND CONTAINS DETAILS OF WHICH VEHICLES ARE COVERED. LEFT CYLINDER HEAD HAS LOTS OF NOISE ... NO NOISE ON RIGHT CYLINDER HEAD ALSO STALLING AND MISFIRE VISITED DEALERSHIP ON 8-24-2018 AND SAID THAT MY VIN NO. DOES NOT APPLY TO MY VAN FOR ABOVE EXTENDED WARRANTY. COST TO REPAIR WILL BE MORE THAN $2000.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

THE PCM IS BAD POWER CONTROL MODULE. AND IT HAS HAPPEN ON A LOT OF THE CHRYSLER TOWN AND COUNTRY VANS

OVERNIGHT SITTING IN THE DRIVEWAY THE HEAD REST (ACTIVE HEADREST RESTRAINT) POPPED FORWARD. UPON INSPECTION THE PLASTIC WAS BROKEN AND THE HOOK WAS STILL LATCHED. THE HEAD REST WAS NEVER DEPLOYED BY THE VEHICLE INTENTIONALLY AND THE PLASTIC BROKE CAUSING IT TO FAIL OPEN.

THE PASSENGER SEAT HEAD REST HAD A PLASTIC PIECE THAT BROKE SPONTANEOUSLY INSIDE, AND THE FRONT PART OF THE HEAD REST IS POPPED OUT. I TRIED TO RESET IT USING THE MANUFACTURE'S INSTRUCTIONS, BUT SINCE THE PIECE IS BROKEN, IT WILL NOT GO BACK TOGETHER. THE VEHICLE WAS STATIONARY AND UNOCCUPIED WHEN THIS OCCURRED.

WHEN DRIVING DOWN THE ROAD, JUST STRAIGHT, OR TURNING, THE VAN WILL JUST QUIT. INSTRUMENT PANEL TURNS OFF. IT HAS HAPPENED AT 40 MPH AND 20MPH. ANYWHERE, ANYTIME, ANY SPEED. WE HAVE TO PUT IT IN N AND TURN BACK ON BEFORE WE SLOW DOWN TOO MUCH TO BE REAR ENDED. WE HAVE TAKEN THIS TO THE DEALERSHIP WHERE THEY HAVE NO IDEA. THE CATALYTIC SOMETHING WAS THE ONLY CODE AND WAS REPLACED...ABOUT 1000 REPAIR EVEN THOUGH WE HAVE A LIFETIME WARRANTY. THIS DID NOT WORK. IT QUIT ON ME AGAIN TODAY WHILE DRIVING. IS THERE A RECALL? THIS IS DANGEROUS!!! I PUT TODAY'S DATE AS WHEN IT HAPPENED BECAUSE THAT IS THE LAST DATE IT HAPPENED. I CANNOT RECALL SPECIFIC DATES BEFORE, BUT IT HAS BEEN ABOUT 3 MONTHS OF THIS.

HAVING TRANSMISSION ISSUES. CHECK ENGINE LIGHT CAME ON. CAUSED BY P0740. DEALER ENGINE LIGHT IS ON BECAUSE THE TRANSMISSION NEEDS TO BE REPLACED IN A 5 YEAR OLD VEHICLE.

FUEL PUMP NOT WORKING CORRECTLY, NOT SHUTTING OFF, NOT STARTING, I SEARCH ONLINE AND FOUND THE EXACT SAME PROBLEM. RECALL R09 / NHTSA 15V-115 FOR CHRYSLER, DODGE AND JEEP VEHICLES BUT RECALL IS ONLY FOR DODGE AND JEEP. (NOT CHRYSLERS.)

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE HEADLIGHTS AND INTERIOR LIGHTING FAILED TO ILLUMINATE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE VEHICLE LEFT THE ROADWAY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIBS, LUNGS, AND KNEES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED; HOWEVER, THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

I WAS DRIVING WITH MY THREE CHILDREN IN MY 2013 TOWN & COUNTRY IN SEPTEMBER 2017. WE WERE HEADED TO THE DEALERSHIP BECAUSE THE BATTERY LIGHT WAS ILLUMINATED, AND THE CAR GRADUALLY STARTED LOSING ELECTRICAL FUNCTIONS AND WOULD NOT ACCELERATE PAST FIRST GEAR. THE VAN THEN DIED ON A BUSY FOUR-LANE ROAD (SHELBYVILLE ROAD IN LOUISVILLE) AND I HAD TO GET OUT AND PUSH IT IN THE RAIN TO A PARKING LOT WHILE MY WIFE STEERED. I HAD THE CAR TOWED AND THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY ALTERNATOR. MY CAR HAD 48,000 MILES AT THE TIME. NOW AT 58,000 AND EIGHT MONTHS LATER MY ALTERNATOR IS STARTING TO FAIL AGAIN AND I WILL HAVE TO HAVE IT REPLACED. IT IS MY UNDERSTANDING THAT THE 160 AMP TOWN AND COUNTRY 3.6L ENGINE ALTERNATOR HAS THE SAME COMPONENTS AS THE ALTERNATORS IN 2010-2014 CHRYSLER 300, JEEPS AND OTHER MODELS THAT WERE PART OF A NHTSA RECALL. THE TOWN AND COUNTRY JUST HAS A DIFFERENT HOUSING AND ORIENTATION. I FEEL THAT THESE MODELS ALSO SHOULD BE RECALLED.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. THE DEALER (ZIMMER CHRYSLER DODGE JEEP RAM, 1086 BURLINGTON PIKE, FLORENCE, KY) WAS CONTACTED; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

THE ACTIVE HEAD RESTRAINT (HEADREST) ON THE DRIVER SIDE OF MY VAN ACTIVATED FOR NO REASON WHILE IT WAS PARKED. THE VEHICLE HAS NEVER BEEN IN A CRASH AND HAS 110000 MILES. I HAVE NOT BEEN ABLE TO RESET THE HEADREST. I TOOK IT TO THE DEALERSHIP TODAY AND THEY SAID IT WOULD COST $759 TO REPLACE. AFTER READING ALL THE COMPLAINTS ABOUT HEADREST ISSUES IN TOWN AND COUNTRY MINIVANS, AND THE RECALL OF OVER 800000 VEHICLES IN 2013 FOR THE EXACT SAME PROBLEM HTTP://WWW.AUTONEWS.COM/ARTICLE/20130703/OEM11/13130709941/CHRYSLER-RECALLS-840000-VEHICLES-MOSTLY-IN-U.S.-FOR-HEADRESTS, I AM CONVINCED THAT THE CHRYSLER TOWN AND COUNTRY MINIVANS SHOULD HAVE BEEN INCLUDED IN THE RECALL. THIS IS A MAJOR SAFETY ISSUE. WHAT IF THE HEADREST WOULD HAVE ACTIVATED WHILE I WAS DRIVING? PLEASE LOOK INTO THIS. THANK YOU.

HEADREST FAILED, PLASTIC, HOLDING PIN BROKE AND HEADREST CAME APART. VEHICLE WAS STATIONARY.

ON OR ABOUT THE DATE REPORTED IN THIS CLAIM THE VEHICLE WAS AT A STOP IN A PARKING LOT SPACE. NOTHING HAPPENED TO THE VEHICLE AND WITHOUT WARNING THE DRIVER SEAT ACTIVE HEADREST RESTRAINT, PART OF THE SAFETY SYSTEM AND DESIGNED TO MOVE UP AND TOWARDS THE HEAD IN THE CASE OF A REAR-END COLLISION, ACTIVATED AND STRUCK THE DRIVER IN THE BACK OF THE HEAD THROWING THE HEAD FORWARD. NO MEDICAL ATTENTION WAS SOUGHT. THE VEHICLE WAS TAKEN TO A DODGE DEALERSHIP TO DIAGNOSE THE ISSUE AND AND THE CERTIFIED MECHANIC FOUND NO EVIDENCE/INDICATION FOR WHY THE ACTIVE HEADREST RESTRAINT SHOULD HAVE ACTIVATED. FIAT CHRYSLER AUTOMOBILES (FCA) WAS CONTACTED ABOUT THE SAFETY ISSUE AND A SERVICE TICKET WAS CREATED. ALTHOUGH NO RECALL HAS BEEN ISSUED FOR THIS DEFECTIVE PART, FCA'S RESPONSE WAS THAT THE VEHICLE EXCEEDED THE BASIC VEHICLE WARRANTY COVERAGE AND THAT VEHICLE REPAIRS WOULD BE THE RESPONSIBILITY OF THE OWNER. THE OWNER HAS FOUND MULTIPLE OTHER POSTS OF THIS SAME SITUATION ONLINE FROM OTHER OWNERS, INCLUDING VEHICLES WITHIN FCA'S BASIC VEHICLE WARRANTY WHERE AGE AND MILEAGE WERE NOT A FACTOR. AT THE TIME OF THIS CLAIM THE VEHICLE IS AT THE DEALERSHIP FOR REPAIRS. THE REPAIR INVOICE CAN BE PROVIDED AT A LATER TIME UPON REQUEST BY NHTSA.

CLOCK SPRING DISCONNECTED DRIVERS AIRBAG. AIR BAG LIGHT HAS BEEN ON FOR SOME TIME EVEN THE LAST LIME IT WAS AT THE DEALER, WHEN THE CRUISE CONTROL STOPPED WORKING FOUND THE CLOCK SPRING HAS BROKEN AND DISCONNECTED DRIVERS AIRBAG. INTERNET SHOWS THIS IS A VERY COMMON PROBLEM.

TOTALLY INTEGRATED POWER MODULE (TIPM) MALFUNCTION CAUSES THE FUEL PUMP TO FAIL TO START OR RUN. THE INTERNET SHOWS THIS IS A COMMON PROBLEM WITH THESE VEHICLES. HAS ALMOST LEFT MY WIFE STRANDED IN BAD PARTS OF TOWN.

DASHBOARD SCREENS SUDDENLY BLINKS AND ALL SCREENS FLASH INTERMITTENTLY WHILE DRIVING.

$2000 BILL FOR SOMETHING I KEPT SAYING THERE WAS SOMETHING GOING ON AND TO FIND OUT THAT IT WAS MISFIRING THE WHOLE TIME FOR OVER A YEAR AND 2 COILS LATER! THIS IS RIDICULOUS!

ON 6/3/2018 @ 2:40 PM, WHILE DRIVING THE VAN, ROLLING WINDOW DOWN, SPARKS FLEW FROM DRIVER DOOR PANEL, SMOKE FILLED CAR AND FIRE IN DOOR PANEL. I PULLED OVER, USED A RAG TO OPEN DOOR AND JUMPED OUT AND CALLED PG COUNTY FIRE AND EMS. FIRE AND EMS ARRIVED AND EXTINGUISHED FIRE. CAR TAKEN AND PARKED IN OUR DRIVEWAY. MADE PHONE CALL TO CHRYSLER ON 6/4/2018 @ 12:40 PM. CASE NUMBER ASSIGNED #34468100. TOLD BY CHRYSLER REP SOMEONE WOULD CONTACT US BY MONDAY, 6/11/2018. * (RECALL RELATED INCIDENT) TS

KEPT TAKING IT IN PROBABLY FOR ALMOST A YEAR FOR A DIAGNOSTIC CHECK BECAUSE IT FELT LIKE IT HAD A JERKING FEELING IN THE ENGINE. WAS TOLD NO CODES WERE SHOWING UP. THEN EARLIER THIS YEAR, HAD TO HAVE 2 COILS REPLACED ON THE ENGINE. ON JUNE 1 I TOOK IT IN BECAUSE THE ENGINE LIGHT WAS ON, NOW IT NEEDS CAMSHAFT AND OTHER STUFF DONE!

HAVE HAD NOTHING BUT PROBLEMS AND HAVE NOTHING GOOD TO SAY ABOUT THIS VAN!

MY VEHICLE WAS IN AN ACCIDENT RECENTLY WHERE THE FRONT END HAD TO BE TOTALLY REPLACED AND THE AIRBAGS DID NOT DEPLOY

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE HESITATED WHILE TRAVELING UPHILL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT A CYLINDER HEAD GASKET FAILED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

THE DRIVER-SIDE ACTIVE HEAD RESTRAINT FIRED WITHOUT PROVOCATION WHILE THE CAR WAS PARKED. IT HIT MY WIFE IN THE HEAD. THE PLASTIC PARTS INSIDE THE HEAD REST ARE BROKEN AND CHALKY, LIKE PLASTIC LEFT TO SIT IN THE SUN TOO LONG. THIS PART IS CLEARLY DEFECTIVE BUT THE DEALERSHIP REFUSES TO DO ANYTHING ABOUT IT.

YESTERDAY MY 69 YEAR OLD MOTHER GOT INTO THE 2ND ROW CAPTAIN SEAT OF MY VAN. I WAS BUCKLING MY SON INTO THE OTHER CAPTAIN SEAT. ALL OF A SUDDEN SHE SCREAMED. SHE PULLED THE LEVER ON THE SIDE OF THE SEAT THAT ALLOWS YOU TO LEAN THE SEAT BACK AND THE HEADREST SNAPPED FORWARD WITH INCREDIBLE FORCE AND ALMOST KNOCKED HER OUT. I COULDN'T UNDERSTAND WHAT HAPPENED SO I INVESTIGATED.... THE LEVER THAT ALLOWS YOU TO TILT THE SEAT BACK IS ALSO THE SAME LEVER THAT RELEASES THE SEAT FROM THE FLOORBOARD AND SNAPS IT FORWARD SO THAT IT IS FOLDED UP TO GO DOWN INTO THE FLOOR FOR STORAGE. SO, IF YOU PULL THAT LEVER ALL THE WAY UP - THE SEAT SNAPS OUT OF THE FLOOR AND FOLDS UP LIKE A ACCORDION WITH A GREAT AMOUNT OF FORCE. IF YOU GENTLY PULL THAT LEVER UP A LITTLE BIT, BUT NOT ALL THE WAY, IT ALLOWS YOU TO ADJUST THE TILT OF THE SEAT BACK. IN OTHER WORDS, ALLOWS YOU TO RECLINE OR SIT UP MORE. I WAS SHOCKED!!! IF THAT HEADREST SNAPS FORWARD WITH ENOUGH FORCE TO ALMOST KNOCK OUT A FULL GROWN ADULT, WHAT WOULD IT DO TO A CHILD? HOW IS A CHILD SUPPOSED TO KNOW NOT TO PULL THE LEVER UP ALL THE WAY? HOW CAN I PREVENT MY KIDS FROM PULLING THAT LEVER? THERE'S NO WAY TO LOCK IT. THE VEHICLE WAS LOCATED IN THE DRIVEWAY OF MY HOME IN A STATIONARY POSITION. I AM HAPPY TO PROVIDE MORE INFORMATION IF YOU WOULD LIKE TO CONTACT ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON MAY 9TH 2018 WHILE DRIVING THE CAR DOWN A TWO WAY STREET NOT FAR FROM A SCHOOL ZONE IT BASICALLY LOCKED BUT THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS STILL IN MOTION BUT I COULD NOT STEER BECAUSE THE WHEEL WAS LOCKED, I COULD NOT STOP BECAUSE THE BRAKE DID NOT WORK, I ALMOST CRASHED AND DIED. I HAD TO JUMP A CURB TO SLOW THE VEHICLE DOWN AND AVOID ACCIDENTS. I WAS THEN ABLE TO TURN OFF THE VEHICLE. THIS IS EXTREMELY DANGEROUS AND SOUNDS LIKE DEFECTIVE PARTS IN THE VEHICLE THAT NEED TO BE REPORTED AS A RECALL TO THE MANUFACTURER. THE PUBLIC NEEDS TO KNOW AS MANY LIVES ON THE ROAD ARE AT RISK AND WE WANT ANSWERS AND THE PROBLEM RESOLVED BY THE MANUFACTURER.

AIR BAG LIGHT COMES ON RANDOMLY. EVEN AFTER SERVICE, AIR BAG LIGHT REMAINS UNPEDICTABLE. THIS IS A SERIOUS SAFETY ISSUE THAT HAS BEEN REPORTED BY MANY OWNERS WHICH CHRYSLER NEEDS TO RESOLVE ASAP.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS OVER ROUGH TERRAIN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY FAILED AND THE IGNITION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 110,000.

WHILE ACCELERATING CAR SHAKES AND DOES NOT ACCELERATE PROPERLY. ENGINE LIGHT FLASHES AND DINGS AND THEN STAYS ON. MECHANIC SAYS #2 CYLINDER HEAD FAILURE. CHRYSLER NOT INCLUDING OUR PARTICULAR VEHICLE IN THE EXTENDED WARRANTY FOR THE EXACT SAME PROBLEM (I.E. #2 CYLINDER HEAD FAILURE). THIS TYPICALLY OCCURRED WHEN ATTEMPTING TO ACCELERATE FROM A STOP BUT WOULD HAPPEN DURING HIGHWAY DRIVING AS WELL

PASSENGER SLIDING DOOR OPENS BY ITSELF. FINALLY HAD TO LOCK TO KEEP DOOR SHUT. VEHICLE WAS STOPPED.

I BELIEVE I HAVE A FAULTY TIPM, YOU KNOW THAT PART THAT MANY, MANY OTHER DRIVERS HAVE DEALT WITH BUT YOU REFUSE TO DO A RECALL ON! I WAS DRIVING AND THE TRACTION CONTROL LIGHT TURNED ON, MY BRAKE LIGHTS WERE FLASHING AND MY DRIVERS SIDE PASSENGER POWER DOOR SAID 'FUNCTION NOT AVAILABLE' WHEN I TRIED TO OPEN IT. AFTER DRIVING AROUND THE CORNER I FELT THE CAR BOG DOWN (ALMOST FELT LIKE IT WENT INTO OVERDRIVE) SO I PULLED OVER AND TURNED THE CAR OFF. IT WOULD NOT TURN BACK ON. THE ENGINE WOULD NOT TURN OVER. THE HEAT TURNED ON BY ITSELF, THE ENGINE LIGHT, AIRBAG LIGHT, ELECTRONIC THROTTLE CONTROL, AND BATTERY LIGHTS ALL CAME ON AND STAYED ON. MY HUSBAND HAD TO COME JUMP ME AND I ONLY MADE IT A FEW BLOCKS FOR IT HAPPENED AGAIN. MY HUSBAND THOUGHT IT WAS THE ALTERNATOR DUE TO THE HEADLIGHTS AND DASH LIGHTS FLASHING SO HE TOOK IT OUT TO GET TESTED. TESTED FINE. TRIED THE BATTERY AND IT WAS DRAINED. REPLACED THE BATTERY TODAY AND THE BATTERY LIGHT HAS STAYED ON. WE DROVE SOMEWHERE AND IT BOGGED DOWN AND SENSOR LIGHTS TURNED ON. IT GOT TO THE POINT THAT IT WOULDN'T EVEN STAY ON WHEN JUMPED, DOORS WOULDN'T OPEN, I COULDN'T EVEN LOCK/UNLOCK IT. MY HUSBAND IS BEYOND FRUSTRATED WITH THIS. I DO NOT FEEL SAFE DRIVING THE CAR AGAIN EVEN AFTER WE FIGURE OUT WHAT'S GOING ON AND FIX IT. THANK GOODNESS IT NEVER 'STALLED' WHEN I WAS ON A MAJOR ROAD/FREEWAY WITH MY 3 KIDS. THIS IS COMPLETELY UNSAFE AND NEEDS A RECALL AND TO BE FIXED! I SHOULDN'T HAVE TO PAY $1,200+ BECAUSE OF A FAULTY PART MY CAR

I WAS DRIVING MY FAMILY HOME FROM VACATION IN FLORIDA AND WHILE WE WERE ON THE INTERSTATE IN NEW YORK MY TOWN AND COUNTRY LOST ALL POWER, ALMOST CAUSING AN ACCIDENT. THE RED BATTERY LIGHT ALONG WITH ABS, TRACTION CONTROL AND ENGINE LIGHT ALL CAME ON AND THE VEHICLE WOULD GO ANY FASTER THAN 20 MILE PER HOUR.I WAS ABLE TO GET OFF AN EXIT AND FOUND A NEAR BY ADVANCED AUTO AND HAD THE BATTERY AND ALTERNATOR TESTED. BOTH TESTS CAME BACK OK. STARTED BACK FOR HOME AND WHILE DRIVING AGAIN THE CAR EXPERIENCED THE SAME ISSUE.

DRIVING MY VEHICLE AND ALL THE YELLOW AND RED LIGHT INDICATORS ON THE DASH APPEARED. STOPPED AND PUT IT IN GEAR AND ELECTRIC SIDE DOORS AND BACK HATCH WOULD NOT OPEN. I THEN TURNED IT OFF AND WHEN I WENT BACK TO TURN IT ON IT WOULD NOT DO ANYTHING. WAITED 10 MIN AND IT TURNED ON WITH THE ENGINE LIGHT ON.

THE. CAR HAD ELECTRICAL FAILURE STARTED WITH THE LEFT FRONTBTURN SIGNAL. NEXT MYNRADIO WOULD SHUT DOWN AND RESTART ON ITS OWN. THEN THE RADIO SHUT DOWN AND I HAS TO RESTART IT. NEXT THE DASHBOARD WOULD LIGHT UP THE ABS SYSTEM OR ENGINE LIGHT AND THEN CUT THEM OFF. NEXT IT SHUT COMPLETELY DOWN WHILE I WAS PARKED. IT WAS COLD THAT SAY AND A BOOST STARTED IT UP. NEXT IT SHUT DOWN WHLLE I WAS DRIVING A CAR FULL OF CHILDREN HOME FROM SCHOOL. IT LIT UP EACH WARNING LIGHT AND SHUT DOWN. IT WOULD NOT START WITH A JUMP. I HAD THE BATTERY AND ALTERNATOR CHECKED BY A SPECIALIST WHO APPROVED BOTH. NOW AFTER OWNING THIS VAN AFTER 9 MONTHS IM READY TO SEND IT BACK. I SHOULD ALSO MENTION THAT THE RIGHT PASSENGER DOOR WILL REFUSE TO OPEN BY SWITCH.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED THE IGNITION OFF. WHEN THE VEHICLE WAS RESTARTED, IT PERFORMED NORMALLY. THE CONTACT DROVE THE VEHICLE TO THE DEALER (CARMAN CHRYSLER JEEP DODGE, 196 S DUPONT HWY, NEW CASTLE, DE 19720) AND WAS INFORMED THAT THE FAILURE WOULD HAVE TO OCCUR IN THEIR PRESENCE IN ORDER TO ASSIST. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THE FAILURE WOULD HAVE TO OCCUR IN THE DEALER'S PRESENCE. THE FAILURE MILEAGE WAS 16,000.

THE CAR SHUTS OFF WHILE DRIVING. I LOSE POWER STEERING , ALL ELECTRICAL , THE ENGINE DIES. I HAVE TO PUT IT INTO NEUTRAL AND RESTART IT. THIS HAS HAPPENED MULTIPLE TIMES. ONCE ON THE HIGHWAY. THE OTHER THREE TIMES WERE STREET DRIVING. CHRYSLER HAD MY VEHICLE FOR 6 DAYS AND COULDN'T FIND AND ISSUES WITH IT. ALWAYS HAPPENS WHEN IN MOTION.

BLIND STOP DETECTOR FAILURE

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LIFTGATE CRASHED DOWN WITHOUT WARNING. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000. *TT THE CONSUMER STATED STRUTS ON LIFTGATE FAILED. *TR

MY 2013 TOWN AND COUNTRY LIMITED WITH 21403 MILES AIR BAG WARNING LIGHT COMES ON, GOES OFF AND REPEATS THIS CONTINUOUSLY AS I AM DRIVING. IT WILL COST ME $125.00 FOR A DIAGNOSIS. CONTACTED CHRYSLER, THEY ARE GOING TO WORK WITH ME AFTER THE DIAGNOSIS IS COMPLETED.

POSSIBLE BLACK URETHANE POLYMER ISSUE AS WITH 2014 & 2015 WINDSHIELD. WATER LEAKAGE, WIND SOUND ON DRIVER SIDE WHILE DRIVING, WHEN VEHICLE IS ON UNEVEN TERRAIN, WINDOW SCRATCHING SOUND OCCURS WHILE DRIVING. BOUGHT VEHICLE USED. NOT SURE IF ORIGINAL FACTORY GLASS IS PRESENT...NAME I BELIEVE IS PINKERTON OR SOMETHING LIKE THAT. ANYWAY, SAFELIGHT WINDOW DOESN'T DO DETACH AND RE-ATTACH WORK, AS GLASS HAS BROKEN IN THE PAST, SO UNCERTAIN HOW TO DETERMINE IF THIS IS A PROBLEM SUCH AS WAS FOR THE 2014 & 2015 VEHICLES PER THE OLD OR EXPIRED POLYMER CAULKING. NEVERTHELESS, SOMETIMES WHILE DRIVING, SOUNDS LIKE WINDSHIELD COULD COME OFF OR DISLODGE, BUT NOT ALWAYS. DIDN'T HAPPEN WHEN WE FIRST BOUGHT VEHICLE THIS PAST SUMMER. BOUGHT VEHICLE LAST SUMMER AND NOTICED WATER ON THE FLOOR AFTER RAINS, WITH ONCE OR TWICE SEEING A FINE STREAM OF WATER ON DRIVER SIDE OF WINDOW FRAME PER WATER COMING IN. CAN'T KEEP FLOOR DRY. ALSO, IN THE SUMMER/FALL, PER POSSIBLE WATER IN VEHICLE, NOTICED FOGGY WINDOW FROM WITHIN, WHEN STARTING UP AND CERTAINLY NOW DURING THE WINTER, PER A FROST LIKE EFFECT, TILL DEFROST IS TURNED ON. AS FOR WHEN THIS OCCURRED, THERE IS NO SPECIFIC DATE. OBTAINED VEHICLE IN JUNE OF 2017, DIDN'T NOTICE WATER ON FLOOR TILL LATER IN SUMMER, DIDN'T HEAR OR NOTICE WINDSHIELD WIND SOUNDS TILL JANUARY OF THIS YEAR (2018). JANUARY 15 2018 DATE IS ARBITRARY AND NOT EXACT AS THIS HAS BEEN DEVELOPING OVER TIME.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT EXPERIENCED AN ELECTRICAL FAILURE THAT CAUSED THE INSTRUMENT PANEL GAUGES TO DISPLAY INACCURATE INFORMATION. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. CUETER CHRYSLER JEEP DODGE RAM (2448 WASHTENAW AVE, YPSILANTI, MI) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.