Page 7 of 16 · complaints 301–350 of 773

2011 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Oct 10, 201684,000 milesLA

CAR TAKES 20 MINUTES OF ON AND OFF STARTING TILL IT RUNS. TURNS OFF WHILE DRIVEING FOR NO APPARENT REASON

Electrical System
Filed Oct 10, 201647,000 milesTX

THE LOW TIRE INDICATOR LIGHT KEEPS COMING ON. WE'VE HAD TIRES CHECKED AT SEARS ,WHERE WE BOUGHT NEW TIRES ABOUT 2 YEARS AGO. TOTAL MILES ON VEHICLE IS 47,168., SO THESE TIRES ONLY HAVE @ 20,00. MILES ON THEM. SOMETIMES THE LIGHT JUST STAYS ON, RECENTLY WAS FLASHING. SOMEONE SAID IT COULD BE THE ELECTRONIC GUAGE SYSTEMS BATTERY. IT COMES ON SHORTLY AFTER STARTING THE VAN. WE JUST MOSTLY USE ON CITY STREETS THAT ARE PAVED. A LITTLE DRIVING ON HIGHWAYS.

Electrical System
Filed Oct 4, 201650,000 milesNM

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT MENTIONED THAT AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AS IF IT WERE GOING TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Oct 4, 201650,000 milesFL

BOUGHT THE VAN IN 2011 AND SINCE THEN, THE VEHICLE BEGAN TO HAVING PROBLEMS STARTING IN 2014. I PRESSED THE START BUTTON, BUT THE ENGINE WOULD NOT TURN OVER. AFTER SEVERAL HUNDRED TRIES, IT WOULD START. THIS HAPPENED 20 TIMES SINCE THEN AND THE DEALER DOES NOT KNOW WHY. TODAY, 4 OCT 16, THE VEHICLE WILL NOT START AT ALL. I'M A DEPLOYED SERVICE MEMBER AND MY WIFE AND THREE CHILDREN USE THIS VAN. THE FAULTY IGNITION SYSTEM WILL LEAVE MY FAMILY STRANDED. I RESEARCHED THIS AND THERE IS A RECALL FOR OTHER MODELS WITH THE SAME TIPM SYSTEM, HOWEVER, THERE IS NOT ONE FOR THE TOWN AND COUNTRY. THERE ARE HUNDREDS OF OWNERS EXPERIENCING THE SAME PROBLEM. PLEASE HAVE CHRYSLER ADMIT THERE IS A FAULTY TIPM AND THAT THIS NEEDS TO BE RECALLED.

Electrical System
Filed Oct 4, 2016110,000 milesVA

OUR VAN HAS DIED MULTIPLE TIMES, LEAVING US STRANDED IN MULTIPLE PLACES. FINALLY WE GAVE IT TO OUR MECHANIC TWO WEEKS AGO AND SAID, "KEEP IT UNTIL YOU CAN FIGURE OUT WHAT'S GOING ON." THIS HAS BEEN GOING ON FOR TWO DAYS SHY OF A FULL MONTH, IN AND OUT OF THE SHOP, SO IT HAS DEFINITELY BEEN A PAIN (NOT TO MENTION THE MONEY FOR TOWS, "FIXES" THAT DIDN'T FIX IT, TROUBLESHOOTING, ETC.) NOW THAT THEY HAVE FINALLY DIAGNOSED THE PROBLEM AS A DEFECTIVE TOTALLY INTEGRATED POWER MODULE, I TYPE IT INTO GOOGLE AND AM NOT EVEN SURPRISED THIS IS SOMETHING CHRYSLER TOWN & COUNTRIES ARE KNOWN FOR.

Electrical System
Filed Sep 23, 201688,000 milesTX

I BELIEVE MY ISSUES STARTED WHEN MY BATTERY WAS DEAD AFTER BEING SHUT OFF UPON MY ARRIVAL TO WORK, WITHIN 3 1/2 HOURS. BATTERY WAS CHARGED AND STARTED AND MADE IT HOME. 3 DAYS LATER, WITHOUT ANY NOTIFICATION OF AN ISSUE THROUGH THE ONBOARD COMPUTER NOTIFICATION SYSTEM, VEHICLE WOULD NOT START. TRIES TO TURN OVER, AND DID START AFTER A LOT OF DIFFERENT EFFORTS ABOUT 7-8 TIMES(BY FULLY DEPRESSING GAS PEDAL WHEN IT WOULD TURN OVER TO START AND MAINTAIN RPMS 3-4000 FOR A MINIMUM OF 5-10 SECONDS) AND NOW WILL NOT START AT ALL. AFTER LAST ATTEMPTS TO START, AND VEHICLE NOT RUNNING, YOU CAN STILL HEAR THE FUEL PUMP OPERATING AND SMELL OF GASOLINE. BATTERY DRAIN WAS NOTICED WITH 24 HOURS, AND DEAD WITH IN 2 DAYS. WHEN VEHICLE HAD STARTED AND ABLE TO DRIVE A SHORT DISTANCE, IT WOULD SHUT OFF WHILE DRIVING, OR SHUT OFF UPON STOPPING FOR A SIGN OR RED LIGHT. THIS IS DANGEROUS SITUATION, AS I AM TRYING TO TAKE MY 4 YEAR OLD DAUGHTER AND TEEN AGE SON TO SCHOOL WHEN THIS HAPPENED. I HAVE BEEN WITHOUT A VEHICLE FOR OVER A MONTH NOW, AS THIS STARTED 8/18/2016. HAVE LOST WORK TIME AND PUT MY JOB IN JEOPARDY, AS I AM IN SALES AND NEED MY TRANSPORTATION. I DO NOT HAVE THE TIME TO BE RUNNING BACK AND FORTH TO DEALERS TO ONLY FIND OUT THEY KNOW NOTHING TO FIX THIS RECURRING PROBLEM WITH THEIR CHRYSLER VEHICLES, NOR THE THOUSANDS OF DOLLARS TO SPEND ON THEM TRYING TO "GUESS" AT WHAT THE ISSUE IS. VEHICLES SHOULD BE FIXED IF CHRYSLER ACTUALLY KNOWS WHAT WILL FIX IT, OR BUYOUT THE VEHICLE PLUS 5+% S

Electrical System
Filed Sep 22, 2016101,127 milesNC

FAULTY TIPM LED TO FUEL PUMP TO NOT ENGAGE AND CAR WOULD NOT START. HAD TO HAVE TIPM REPLACED AT COST OF $1,341.15. AT THE TIME THE CAR WOULD NOT START IT WAS IN THE DRIVEWAY HOWEVER WE HAD PREVIOUSLY HAD IT SHUT DOWN WHILE DRIVING ON A CITY STREET.

Electrical System
Filed Sep 20, 201654,000 milesFL

VEHICLES WAS PARKED IN DRIVEWAY WENT TO START VEHICLE AND IT WILL NOT START, VEHICLE WILL TURN OVER AND ACT LIKE IT,IS NOT GETTING FUEL. IF VEHICLE SITS FOR SOME TIME EVENTUALLY IT WILL START 3-4 TIMES AND THEN ISSUE WILL OCCUR AGAIN. VEHICLE STARTED WITH NO PROBLEM THE PREVIOUS DAY, PROBLEM OCCURRED WITHOUT ANY WARNING, NO CHECK ENGINE LIGHT DISPLAYED ON DASH. WHEN VEHICLE IS OFF FUEL PUMP CAN BE HEARD STILL RUNNING WITH IGNITION OFF AND BATTERY HAS TO BE DISCONNECTED IN ORDER TO STOP FUEL PUMP FROM RUNNING AND NOT DRAIN BATTERY. BATTERY IS BRAND NEW, FUSES HAVE BEEN CHECKED AND ARE IN GOOD CONDITION. IN RESEARCHING ONLINE I HAVE FOUND OTHERS TO HAVE THE SAME ISSUE BUT HAVE NOT SEEN ANY RECALL. WAS ABLE TO FIIND POSSIBLE TEMPORARY FIX BY USING A FUEL PUMP RELAY BYPASS BUT HAVE NOT TRIED THIS OPTION.. I HAVE CALLED AND SPOKEN TO BE CHRYSLER SERVICE DEPARTMENT AND HAVE BEEN TOLD THAT IT HERE IS NO RECALL AND ALL I CAN DO IS HAVE CAR TOWED TO THEM AND LET THEM CHECK IT OUT. I WOULD THINK WITH RECALL THEY HAVE DONE ON JEEP AND DODGE PROTECTS THERE WOULD BE SOMETHING THEY CAN TELL. SAME ISSUE HAS OCCURRED WITH THE DODGE CARAVAN WHICH IS BASICALLY THE CHRYSLER TOWN N COUNTRY. PLEASE HELP!!!!!!!!!

Structure › Body › Door
Filed Sep 8, 201660,000 milesOH

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER DOOR INDEPENDENTLY OPENED AND CLOSED AT RANDOM. THE CONTACT ALSO STATED THAT THE BLIND SPOT SENSOR SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Unknown or Other
Filed Sep 7, 201679,000 milesNY

VAN AT TIMES WOULD START THEN CUT OF WHILE PARKED. WHEN IT WOULD START AND STAY ON WHEN YOU ARE DRIVING VAN WOULD CUT OFF NOW THE VAN IS AT THE CHRYSLER DEALERSHIP IN HOPES OF REPAIR

Electrical System
Filed Sep 1, 201676,000 milesWV

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS STATIONARY, THE POWER LOCKS MALFUNCTIONED. THE CONTACT WAS NOT ABLE TO UNLOCK THE VEHICLE FROM THE INSIDE OR THE OUTSIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 76,000.

Electrical System
Filed Aug 31, 201637,800 milesTX

I JUST STARTED HAVING PROBLEMS WITH MY ELECTRICAL SYSTEM. I CAN HEAR ELECTRICAL CRACKLING NOISES WHILE THE VEHICLE IS RUNNING, I HAVE ALSO SMELLED OVERHEATING ELECTRICAL WIRES. FOR MONTHS THE TIRE PRESSURE INDICATOR KEEPS FLASHING THAT I HAVE A LOW TIRE: YET EVERY TIME I HAVE THE TIRE PRESSURE CHECK, THE AIR PRESSURE IS THE SAME IN EACH TIRE. I HAVE TAKEN IT TO THE DEALER TWICE FOR THIS PROBLEM BUT THEY CAN'T FIND ANYTHING WRONG: THIS OCCURS IN BOTH STATIONARY AND MOTION. YESTERDAY WHILE DRIVING MY GRANDSON TO SCHOOL, THE DASH LIGHTS AND NAVIGATION SYSTEM WENT COMPLETELY BLACK FOR NO KNOWN REASON, VEHICLE WAS IN MOTION. I ACCIDENTLY DISCOVERED THAT IF I QUICKLY TURN THE WINDSHIELD WIPERS ON AND THEN OFF THE DASH AND NAVIGATION LIGHTS COME ON. VEHICLE ONLY HAS 37,000 MILES AND I FEEL THIS IS THE BEGINNING OF OF SOME MAJOR SAFETY ISSUES IN THE FUTURE AND THE WARRANTY IS EXPIRED. I HAVE HAD THE REAR STOW AND GO SEAT REPLACED BECAUSE THE SEAT WOULD NOT GO INTO THE STANDARD POSITION, NOR WOULD IT GO INTO THE STOWED POSITION. THE SEAT WOULD JUST GO UP AND DOWN AT WILL. FINALLY AFTER CALLING CHRYSLER AND 3 TRIPS TO THE DEALER, THEY REPLACED THE ENTIRE SEAT. BUT IT STILL ACTS UP OCASSIONALY. AT THIS POINT, I HAVE NOT BEEN OUT ANY MONEY FOR REPAIRS BUT I AM BEGINNING TO FEAR DRIVING THE VEHICLE. I NEVER KNOW IF THE LIGHTS ARE GOING TO SUDDENLY DECIDE TO GO DARK WITH DRIVING AT NIGHT, OR IF THE REAR SEATS ARE GOING TO START GOING UP AND DOWN.

Electrical System
Filed Aug 31, 2016104,000 milesNY

THE VEHICLE AT TIMES WILL NOT START. YOU PUT THE KEY IN THE IGNITION AND TURN TO START AND GET NOTHING. IT IS NOT A BATTERY PROBLEM. IF THE CAR SITS, IT WILL EVENTUALLY START. SOMETIMES SITTING 5 MINS WORKS, OTHER TIMES ABOUT AN HOUR. WE HAVE TRIED REPLACING THE BATTERY, STARTER AND CHRYSLER RECOMMENDED A SOFTWARE UPDATE BUT IT STILL HAPPENS. WE WILL HAVE IT TOWED TO DEALERSHIP BUT BY THE TIME IT GETS THERE, IT STARTS. IT DID DUPLICATE THE PROBLEM ONCE AT DEALER BUT THEY HAVE BEEN UNABLE TO DIAGNOSE IT. PREVIOUS CHRYSLER MODELS HAVE HAD RECALLS ON IGNITION BUT THEY STATE THIS YEAR DOES NOT. THEY HAVE BEEN UNABLE TO DIAGNOSIS PROBLEM BUT HAVE SEEN PROBLEM DOES OCCUR. USUALLY HAPPENS AFTER DRIVING THE CAR ON ERRANDS AND THEN TRYING TO START AFTER SITTING FOR ABOUT AN HOUR. THIS HAS BEEN GOING ON FOR MONTHS AND STILL CAN'T DIAGNOSIS IT.

Electronic Stability Control (esc)
Filed Aug 10, 201642,000 milesNJ

VAN AIR BAG LIGHT COMES ON AND OFF, EVEN AFTER I PAID $267.00 TO FIX IT. ALSO VAN WILL NOT START,JUST MAKES A THUD SOUND OR CRANKS BUT DOES NOT START UNTIL 4-5 TRIES OR AFTER A FEW MINUTES.HAD TO DEALER 5 TIMES.ALSO CANNOT PASS INSPECTION BECAUSE COMPUTER CHIP BLANK.AND VAN DIED 8/8/2016 AND WAS TOWED TO SHOP AND FOUND BATTERY COMPLETELY DRAINED AND NEEDED A NEW BATTERY.WAS CHARGED $385.20 FOR DIAGNOSTICS AND NEW BATTERY. SOMETHING IS NOT RIGHT. I HAVE READ OF THOUSANDS OF CHRYSLER OWNERS WITH SAME PROBLEMS AND CHRYSLER WILL NOT ACKNOWLEDGE THE PROBLEMS.MAIN CAUSE ,BAD TIPM.

Electrical System
Filed Aug 8, 201645,000 milesAL

SINCE BUYING VAN IN 2011, WINDSHIELD WIPERS TURN ON INTERMITTENTLY WHEN THERE IS NO RAIN IN SIGHT. JUNE 2015 BOUGHT A NEW BATTERY AFTER I WAS UNABLE TO START THE CAR. SEEMED TO FIX ISSUE. APRIL 2016 AS I WAS DRIVING THROUGH NEIGHBORHOOD GOING 25 MPH CAR STALLED. WENT TO THE DEALER AFTER RESEARCHING STALLING ISSUE (MOST POSTS INDICATED A TIPM ISSUE) BUT DEALER DIDN'T SEEM TO KNOW WHAT I WAS TALKING ABOUT NOR DID THEY CARE. WITHIN THE LAST MONTH THE CAR HAS NOT STARTED A HANDFUL OF TIMES. BATTERY WAS RETESTED AND IT WAS FINE. TWO DAYS AGO I WENT OUT OF TOWN AND WHEN I TRIED TO START CAR IT WOULD NOT START (IT FLASHED LIGHTS AND BLINKERS WENT OFF). TRIED STARTING IT REMOTELY WITH KEY AND THAT MADE THE ALARM GO OFF FOR SEVERAL MINUTES. ENDED UP HAVING TO TURN OFF RADIO AND A/C BEFORE VAN DECIDED TO START. I HAVE 3 KIDS TO TOW AROUND AND NO LONGER FEEL SAFE IN MY CAR!

Electrical System
Filed Aug 2, 2016OK

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/29/16*LJ

Engine
Filed Jul 30, 201660,000 milesNY

OIL FILTER HOUSING HAS PRESSURE RELIEF VALVE ALONG PLASTIC SHAFT THAT GUIDES UP THROUGH OIL FILTER. THIS VALVE OR SHAFT CAN BREAK OFF CAUSING CATASTROPHIC ENGINE FAILURE. PRESSURE RELIEF VALVE CAN CAUSE THE ENGINE TO REMAIN IN THE BYPASS START UP PHASE. NOT ONLY THAT, BUT UPON SERVICING SAID VEHICLE THIS SHAFT CAN BREAK OFF OR THE VALVE CAN POP OUT OF SOCKET, LEAVING SAID VEHICLE IMMOBILIZED. THIS ISSUE CAN BE FOUND IN ANY 3.6 LITER CHRYSLER ENGINE BUILT BETWEEN MODEL YEARS 2011-2013. MANY OIL FILTER SUPPLIERS HAVE SENT OUT BULLETINS ON SAID ISSUE. IT IS A LIABILITY ON ANY TECHNICIAN THAT SERVICES SAID VEHICLE. *TR

Electrical System
Filed Jul 28, 2016107,208 milesGA

IT WAS RUNNING FINE NO WARRING LIGHTS NOTHING WAS COMING UP BUT OUT OF NO WHERE IT STARTED STALLING AND WOULD CRANK AND IT STILL WILL NOT CRANK BUT WHEN IT WANTS AND I GOT IT CRACKED UP ONE DAY AND TOOK MY KID TO THE DOCTOR AND IT SHUT OFF ON ME WILE DRIVING BUT YA IT HAS TROUBLE CRANKING AND IT IS STALLING AND SHUTS OFF WILE DRIVING VERY UNSAFE I AM NOW SCARED TO PUT MY KIDS IN IT TO RIDE. PLEASE HLEP

Electronic Stability Control (esc)
Filed Jul 27, 201682,000 milesOH

ELECTRICAL SYSTEM MALFUNCTION. THE BACK UP SENSORS DO NOT WORK, THE SAFETY BACKUP VIDEO DOES NOT WORK, IT SAYS MY TIRES HAVE 0 PRESSURE, IT WILL NOT START AFTER BEING SHUT OFF. TIPM PROBLEM? WAY TOO MANY PEOPLE HAVE COMPLAINTS ABOUT THE VEHICLES ELECTRIC SYSTEM RELATED TO THE FUEL SYSTEM AND ENGINE NOT STARTING. THIS IS CLEARLY ENOUGH EVIDENCE TO WARRANT A TIPM RECALL. IF YOU KNOW WHAT THE PROBLEM IS EXACTLY, COULD YOU LET ME KNOW BECAUSE WE ARE TRYING TO FIND A SOLUTION.

Electrical System
Filed Jul 24, 201653,000 milesPA

SITTING STILL CAR WILL NOT START,HOWEVER WHEN YOU REMOVE KEY FOB FROM DASH AND PUT BACK INI IT MAY START,HAD TO GARAGE THEY REPLACED BATTERY AND STARTER STILL DOING IT CHRYSLER SAID THEY DON'T KNOW WHATS WRONG HAD TO GARAGE 4 TIMES NO CODES JUST HAD IT TOWED TO CHRYSLER GOT BACK STILL WONT START SOME TIMES ONLY 53000 MILES

Electrical System
Filed Jul 21, 201671,000 milesIL

7/21/2016 CAR STARTED FINE THIS MORNING WENT INTO STORE AND WOULD NOT START. TRIED TURNING KEY ABOUT 8 TIMES AND THEN GAVE UP FOR A MINUTE OR TWO. I TRIED AGAIN AND IT STARTED. THIS HAPPENED ABOUT 1 MONTH BEFORE WHILE IN MY DRIVEWAY. SAME THING, I TRIED ABOUT 8 / 9 TIMES THEN IT STARTED. I DECIDED TO CALL DEALERSHIP TODAY AND HAVE IT TAKEN IN SINCE I HAVE A EXTENDED WARRANTY. I ALSO, DID SOME RESEARCH WHERE A LOT OF PEOPLE ARE SAYING THAT IT IS THE TIPM. I NOW NOTICED SOME OF THE OTHER PROBLEMS I HAVE HAD WITH IT TIE INTO TIPM, MY DRIVER WINDOW SOMETIMES WONT GO UP OR DOWN. THE CAR WILL JUST LOCK EVEN WHILE RUNNING LOCKING MY KEYS INSIDE. I CAN HEAR ELECTRICAL THINGS MOVING AND SHUTTING DOWN AFTER THE VEHICLE IS TURNED OFF, AND ABOUT 2 WEEKS AGO I WAS IN PARK WITH THE CAR RUNNING AND I HEARD A LOUD POP AND THE WHOLE CAR SHUT DOWN. MY CHECK ENGINE LIGHT ALSO COMES ON AND TURNS OFF WHENEVER IT FEELS LIKE IT FOR NO APPARENT REASON,I HAVE 71,000 MILES. WHEN I BOUGHT THE CAR I HAD TO HAVE THE LEFT HEAD GASKET REPLACED AFTER HAVING IT TOWED FROM THE IDE OF THE ROAD. I REALLY THINK I BOUGHT A LEMON, BUT WILL SOON FIND OUT WHAT THE DEALERSHIP SAYS TUESDAY WHICH IS THE SOONEST THEY CAN GET ME IN, HOPEFULLY I DON'T BREAK DOWN WITH MY KIDS IN IT BEFORE THEN

Power Train
Filed Jul 20, 201660,000 milesTX

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE INDEPENDENTLY SURGED FORWARD WITHOUT WARNING. IN ADDITION, THE VEHICLE HESITATED TO ACCELERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WITH ADDITIONAL ELECTRICAL FAILURES. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE TIPM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Jul 14, 2016100,000 milesFL

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE FAILURE ALSO OCCURRED WHEN ACCELERATING FROM A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING ON FOUR SEPARATE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT STATED THAT THE IGNITION KEY WAS FAULTY. THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) FOR CERTAIN 2008-2010 MODEL VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Jul 4, 201645,000 milesMI

BLIND SPOT INDICATOR HAS STOPPED FUNCTIONING AROUND 45,500 MILES. THE CLUSTER PERIODICALLY CHIMES THAT THE BLIND SPOT INDICATOR SYSTEM IS NOT AVAILABLE AND THE INDICATOR LIGHTS REMAIN LIT. SO A SAFETY FEATURE HAS BECOME A DISTRACTION AND NOW IS A SAFETY RISK. I CALLED THE DEALER TO INQUIRE IF THIS IS A KNOWN PROBLEM AND WAS TOLD TO CALL CHRYSLER SINCE THIS FAILURE IS "HAPPENING LEFT AND RIGHT." HE ADVISED ME THE REPAIR IS ROUGHLY $2,800. FAILURE OCCURRED WHEN THE VEHICLE WAS 28 MONTHS OLD. AND WAS SURPRISED IT HAS NOT BEEN RECALLED YET. I CONTACTED CHRYSLER.

Steering
Filed Jul 3, 201676,000 milesWV

TAKATA RECALL", CAN NOT PUT VECHILE IN REVERSE WHEN YOU TURN IT ON, YOU HAVE TO TURN IT OFF THEN BACK ON AGAIN FOR IT TO MOVE FROM PARK TO EITHER REVERSE OR DRIVE.

Air Bags
Filed Jun 27, 2016TX

HAVE HAD MULTIPLE ISSUES WITH THE ELECTRICAL SYSTEM ON THIS VAN. WENT THROUGH A STAGE WHERE IT WOULD RANDOMLY NOT CRANK, SEEMED DEAD EVEN THOUGH BOTH THE BATTERY AND ALTERNATOR WERE TESTED BY OUR MECHANIC AND WERE FINE. WE FINALLY TRIED REPLACING THE STARTER RELAY IN THE TIPM AND THAT SEEMED TO SOLVE THE PROBLEM. NOW SOMETHING IN THE ELECTRICAL SYSTEM IS RANDOMLY DRAINING THE BATTERY WHILE THE VAN IS OFF AND SITTING, THE SEAT BELT SENSOR IS NOT WORKING CORRECTLY, CONSTANTLY SHOWS MY SEATBELT IS UNBUCKLED WHEN IT IS AND THE AIRBAG LIGHT IS ON EVEN THOUGH ALL AIRBAGS SHOW TO BE FUNCTIONAL ACCORDING TO THE DEALERSHIP. WE REPLACED THE BATTERY, AS IT WAS TIME ANYWAY, AND AGAIN HAD THE ALTERNATOR TESTED AND IT SHOWED TO BE WORKING PERFECTLY BUT THE ISSUES PREVAIL. WE HAVE TAKEN IT TO MULTIPLE MECHANICS AND THE DEALERSHIP AND NO ONE CAN GIVE US A DEFINITIVE ANSWER. EVERYTHING WILL WORK FINE FOR A DAY OR TWO THEN I CAN GO OUT TO THE VAN AFTER IT HAS BEEN SITTING FOR 2 HOURS AND IT WILL BE COMPLETELY DEAD, NOT EVEN ENOUGH POWER FOR THE DOORS TO UNLOCK, I HAVE TO PULL OUT THE KEY AND MANUALLY UNLOCK THE DOOR. IT HAS BEEN SITTING AT THE SHOP FOR 4 DAYS NOW, FIRST NIGHT THEY HAD IT HOOKED TO THE COMPUTER IT DRAINED IN AN HOUR AND THEY DIDN'T GET ANY SUBSTANTIAL DATA. THEY SLOW CHARGED THE BATTERY ALL THE WAY THEN HOOKED IT BACK UP AND IT HASN'T DRAINED AT ALL SINCE THEN. THEY HAVE ADVISED BASED ON FORUMS AND CONTACTS THAT HAVE ENCOUNTERED SIMILAR ISSUES THAT THE TIPM IS THE ISSUE AND NEE

Electrical System
Filed Jun 26, 2016107,000 milesFL

EXPERIENCING INTERMITTENT ELECTRICAL PROBLEMS. THE VAN WILL CRANK FINE ONE TIME AND NOT JUST A FEW MINUTES LATER. IT ACTS LIKE THE BATTERY IS DEAD BUT IT'S A BRAND NEW BATTERY REPLACED BY THE DEALER. IT HAS BEEN DOING THIS OFF AND ON. THE SYMPTOMS ARE A PERFECT FIT FOR THE TIPM ISSUES THAT OTHER CHRYSLER VEHICLES HAVE EXPERIENCED AND HAVE BEEN RECALLED FOR. IT HAS PLENTY OF VOLTAGE AND AMPERAGE TO CRANK, IT JUST WON'T. ALSO WHEN IT DOES CRANK IT WILL STALL OUT, ALTHOUGH, NOT EVERY TIME. SOMETIMES IT WILL CRANK NORMALLY AND OTHERS YOU NEED TO PRESS THE ACCELERATOR PEDAL. THIS ALSO APPEARS TO FIT THE TIPM SYMPTOMS EXACTLY. THE VAN HAS WORKED PERFECTLY UNTIL THIS ISSUE. THIS IS A DESIGN DEFECT THAT CHRYSLER SHOULD PAY TO CORRECT IN ALL AFFECTED VEHICLES. THE MOST RECENT OCCURRENCE WAS THE EVENING OF 6/26/16. I DROVE THE VEHICLE APPROXIMATELY 4 HOURS EARLIER AND IT CRANKED AND OPERATED NORMALLY, HOWEVER, THIS TIME IT WOULD NOT CRANK. THE INTERIOR LIGHTS AND A/C FAN ALL APPEAR TO OPERATE NORMALLY, HOWEVER, WHEN I TRIED TO CRANK THE VAN ALL OF THE LIGHTS FLICKERED BUT THE VAN DOES NOT CRANK. I DO NOT RECEIVE A LOW BATTER WARNING EITHER, BECAUSE THE BATTER IS BRAND NEW, REPLACED BY THE DEALER AT THE BEGINNING OF JUNE 2016. I ATTEMPTED SEVERAL MORE TIMES BUT THE VAN NEVER DID CRANK. THAT IS WHY I AM HERE. I AM FED UP WITH HAVING TO DRIVE A VAN WITH AN OBVIOUS DESIGN FLAW. I AM SEEKING RESOLUTION IN THE FORM OF THE THE DEALER CORRECTING THE DEFECT AT THE THEIR OWN COST.

Service Brakes
Filed Jun 25, 201675,000 milesAL

DASH BOARD WARNING BRAKE LIGHTS COME ON INTERMITTENTLY, AND THE DEALERSHIP SAYS THEY CAN DO NOTHING ABOUT IT, AND WE SHOULD GO AHEAD DRIVE IT WITH THE WARNING LIGHT ON. WE CAN'T GET IT TO THE DEALER WHILE IT IS ON BECAUSE THE LIGHT WON'T STAY ON LONG ENOUGH FOR US TO GET IT TO THEM WHILE THE LIGHT IS ON. WE HAD TO THE SHOP AND THEY CAN'T FIND ANY PROBLEM. SO WE HAVE BEEN TOLD TO DRIVE THE VEHICLE EVEN THOUGH THE BRAKE WARNING LIGHT IS ON. HOW DO WE KNOW WHEN THERE IS ACTUALLY A PROBLEM???? IT MAY STAY ON FOR 10 SECONDS OR 90 SECONDS, AND IN A FEW MINUTES IT COMES ON AGAIN. IT MAY COME ON EVERY 5 MILES, OR A HUNDRED MILES. WE HAVE LITTLE CONFIDENCE IN IT THE DASH BRAKE WARNING LIGHT. THAT IS NO WAY TO DRIVE A CAR!!! THIS HAS BEEN GOING ON FOR SEVERAL MONTHS.

Electrical System
Filed Jun 17, 201663,496 milesNY

5-12-16 IGNITION FAILED COULD NOT START CAR. IGNITION REPLACED @ CHRYSLER DEALERSHIP IN RICHMOND, VA. HALEY CHARGED $985.22. IGNITION FAILED AGAIN REPLACED @ CHRYSLER DEALERSHIP IN BATH, NY SIMMONS - ROCKWELL CHARGED $292.04.

Electrical System
Filed Jun 13, 201692,000 milesAL

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE TIRE PRESSURE WARNING LIGHT INDICATED THAT ONE OF THE TIRES HAD 0 PRESSURE. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE MONITOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT ON A DIFFERENT OCCASION THE VEHICLE LOST ALL POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

Vehicle Speed Control
Filed Jun 12, 2016IL

I HAVE A 2011 CHRYSLER TOWN & COUNTRY VAN WITH ADJUSTABLE PEDALS. PER THE MANUAL 'THE PEDALS CANNOT BE ADJUSTED WHEN THE VEHICLE IS IN REVERSE OR WHEN THE ELECTRONIC SPEED CONTROL SYSTEM (ESCS) IS ON'' IMPLYING SOME TYPE OF INTERACTION BETWEEN THE TWO SYSTEMS. FROM TIME TO TIME THE ESCS WILL NOT COME ON OR WILL STOP RESPONDING TO INPUTS, INCLUDING NOT DISENGAGING THE ESCS WHEN THE CANCEL BUTTON IS PUSHED (THOUGH IT WILL DISENGAGE BY DEPRESSING THE BRAKE PEDAL). HOWEVER, IF I TOGGLE THE ADJUSTABLE PEDAL SWITCH (IN ANY DIRECTION) THE ESCS IMMEDIATELY BECOMES RESPONSIVE AGAIN. THERE SEEMS TO BE SOME TYPE OF INTERACTION BETWEEN THE ADJUSTABLE PEDAL SWITCH AND THE ESCS CAUSING THIS PROBLEM. I'VE BEEN TO THE DEALER WITH NO ASSISTANCE. DUE TO THE ESCS INTERMITTENTLY NOT DISENGAGING VIA THE CANCEL BUTTON THIS CAN BE A SERIOUS SAFETY ISSUE.

Electrical System
Filed May 31, 201649,000 milesNC

PROBLEM WITH IT STARTING

Electrical System
Filed May 15, 20166 milesIN

IT HAD AN INTERMITTENT START FREQUENTLY. IT STALLED ONCE ON ROUTE 6 I WAS DRIVING AND LUCKILY NO ONE WAS BEHIND ME. TWO DAYS AFTER I HAD A TIPM CHIP INSTALLED 1500 I WENT GROCERY SHOPPING, THE WINDOWS IN THE FRONT WERE DOWN (I DID NOT DO THAT).

Electrical System
Filed May 10, 201642,000 milesVA

TIPM REPLACED FOR $1101.91. THE CAR WOULD STALL IN THE MIDDLE OF BUSY ROAD (WITH CHILDREN IN THE CAR) WHEN DRIVING, AND WOULD NOT START OTHER TIMES (WOULD CRANK BUT NOT TURN OVER). WHEN WE TOOK IT TO THE DEALERSHIP, WE HAD TO WAIT 3 WEEKS TO GET THE REPAIR BECAUSE WE WERE NUMBER 23 ON THE LIST OF PEOPLE NEEDING THE PART.

Electrical System
Filed May 2, 2016TN

2011 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS TO REPAIR REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE IS STILL ON BACK ORDER. *SMD

Electrical System
Filed Apr 25, 201696,000 milesOH

WAS LEAVING WORK WHEN MY CHECK ENGINE LIGHT CAME ONE, ALONG WITH THE TRACTION CONTROL LIGHT AND THE BRAKES GOT HARD. CAR STOPPED, TURNED IT OFF TO TURN IT BACK ON, AND IT WOULD NOT START. ALL LIGHTS, RADIO, ETC CAME ON, BUT ENGINE WOULD NOT TURN OVER OR ENGAGE. DO NOT THINK FUEL PUMP WAS ENGAGING EITHER. TRIED NUMEROUS THINGS, INCLUDING THE TIPM BYPASS AND IT STILL WILL NOT START. 90% PLUS OF MY DRIVING IS HIGHWAY. I GOT VERY LUCKY THAT THIS SYSTEM FAILURE HAPPENED WHEN IT DID, AS A FEW MINUTES LATER AND I WOULD HAVE BEEN ON A VERY BUSY HIGHWAY, AS WELL AS IF IT HAD HAPPENED ON MY WAY TO WORK.

Electrical SystemCrash
Filed Apr 20, 201657,398 milesDE

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A BODY SHOP AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,398.

Electrical System
Filed Apr 16, 201677,465 milesCA

MY CAR SHUTS OFF WHILE DRIVING AND WONT START RIGHT AWAY. IT GIVES NO WARNING. IT HAPPENS ANYWHERE. IT IS UNSAFE IN MANY WAYS.. I HAVE TAKEN IT OT THE DEALER AND THE PROBLEM PERSIST. I HAVE NO MORE WARRANTY IN THE VEHICLE.

Air BagsCrash
Filed Apr 15, 201683,000 milesCA

VEHICLE INVOVED IN ACCIDENT ON FWY, COLLISION DID OVER $6500 IN DAMAGE. BUT THE AIRBAGS NEVER DEPLOYED. FROM LOOKING THRU INTERNET I SEE THAT PROBS WITH THE TIPM CAN CAUSE AIRBAGS NOT TO DEPLOY WHEN NEEDED. HAVE HAD OTHER ISSUES WITH TIPM SUCH AS VEH NOT STARTING ON NUMEROUS OCCASIONS.

Structure › Body
Filed Apr 7, 201633,000 milesMI

BLIND SPOT SENSING SYSTEM FAILS. MESSAGE TO SERVICE BLIND SPOT SYSTEM.

Electrical System
Filed Mar 30, 2016FL

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE BATTERY WAS CHANGED, BUT THE FAILURE RECURRED. WHILE DRIVING VARIOUS SPEEDS, THE CHECK BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Mar 15, 201660,000 milesIN

THE FUEL PUMP RELAY IS FAILING CAUSING THE VEHICLE TO NOT START SOMETIMES. IT HAS ALSO CAUSED POOR ACCELERATION FROM THE RELAY CUTTING ON AND OFF.

Electrical System
Filed Mar 7, 2016SC

FIRST MY RADIO WOULD COME ON AND OFF BUY ITSELF, THEN THE HEAT WOULD TURN ON AND OFF BY ITSELF, THEN CAR WOULD START SOMETIMES, UNLESS YOU TURNED KEY ON AND OFF 4 TIMES BEFORE STARTING, NOW THE FUEL PUMP WILL NOT STOP RUNNING AND I HAVE TO TAKE CABLE OF BATTERY EVERY TIME I TURN VAN OFF

Electrical System
Filed Mar 7, 201647,500 milesMI

BLIND SPOT INDICATOR HAS STOPPED FUNCTIONING AROUND 47,500 MILES. THE CLUSTER PERIODICALLY CHIMES THAT THE BLIND SPOT INDICATOR SYSTEM IS NOT AVAILABLE AND THE INDICATOR LIGHTS REMAIN LIT. SO A SAFETY FEATURE HAS BECOME A DISTRACTION AND NOW IS A SAFETY RISK. I CALLED THE DEALER TO INQUIRE IF THIS IS A KNOWN PROBLEM AND WAS TOLD TO CALL CHRYSLER SINCE THIS FAILURE IS "HAPPENING LEFT AND RIGHT." HE ADVISED ME THE REPAIR IS ROUGHLY $2,000 AND WAS SURPRISED IT HAS NOT BEEN RECALLED YET. I CONTACTED CHRYSLER AND THEY TOLD ME THAT THE RECALL PROCESS IS VERY LONG AND GAVE ME A BIT OF A RUN AROUND. I ASKED THEM IF IT WOULD HELP THEM EXPEDITE THE RECALL PROCESS IF I CONTACTED NHTSA, SO HERE IT IS.

Electrical System
Filed Mar 2, 2016IL

I HAVE RECEIVED MANY NOTICES RECALLING THE REAR QUARTER VENT WINDOW SWITCH. I HAVE CALLED MY DEALER SEVERAL TIMES AND EACH TIME I HAVE BEEN TOLD THEY DO NOT HAVE THE PART AND WILL CONTACT ME WHEN THE PART IS AVAILABLE. THE DEALER I HAVE CONTACTED IS DUPAGE CHRYSLER # 630-446-1400. THIS HAS BEEN GOING ON FOR ABOUT TWO YEARS. WHAT A JOKE! *TR

Electrical System
Filed Mar 1, 2016IL

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE ELECTRICAL SYSTEM; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 1, 2016IL

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 26, 2016GA

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Feb 22, 201676,221 milesMD

VEHICLE WOULD NOT START. TOWED YP DEALERSHIP. TOOK SEVERAL DAYS TO DIAGNOSE. FUEL PUMP RELAY, IN TIPM, WAS FAULTY.

Electrical System
Filed Feb 19, 201687,000 milesFL

MY VEHICLE HAS BEEN HAVING TROUBLE STARTING WHEN STATIONARY. THE MOST FRIGHTENING THING IS WHAT HAPPENED TO ME YESTERDAY. WHILE IN MOTION, MY CAR STALLED ON A MAJOR CITY HIGHWAY. I LUCKILY MAINTAINED CONTROL OF THE VEHICLE AND MADE IT TO THE SHOULDER. THE MECHANICAL DIAGNOSIS IS A BAD TIPM (TOTALLY INTEGRATED POWER CONTROL MODULE)

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →