Page 7 of 32 · complaints 301–350 of 1,556

2010 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Engine
Filed Aug 17, 2018148,000 milesPW

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE MOTOR MOUNT SHIFTED OUT OF PLACE AND CAUSED THE VEHICLE TO MAKE A GRINDING NOISE IN THE TRANSMISSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE CONTACT CALLED SEVERAL DEALERS, INCLUDING THE BARBERA AUTOLAND (215-333-3700, 7810 E ROOSEVELT BLVD, PHILADELPHIA, PA 19152) AND WAS INFORMED THAT THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. FE

Electrical System
Filed Aug 13, 201874,031 milesPA

STALLING PROBLEMS: VEHICLE STALLS OUT AT STOP LIGHTS AND COMING TO STOPS IN TRAFFIC ON HIGHWAY. THE VEHICLE WOULD RE-STARTED AFTER PUTTING IN NEUTRAL. THE CAR HAS STALLED WHEN SLOWING DOWN AND MAKING LEFT HAND TURNS. THIS IS VERY DANGEROUS CROSSING THROUGH THE INTERSECTION AND NOT KNOWING IF YOUR VEHICLE WILL STALL OUT OR NOT. IT IS BECOMING MORE FREQUENT, IT HAPPENED 5 TIMES ON THE ONE TRIP. I THOUGHT I PURCHASED A REALLY GOOD USED VEHICLE, AND I THINK SOMEONE JUST PASSED ON THEIR PROBLEMS TO ME. MY HUSBAND'S FRIEND REPLACED THE EGR AND IT STOPPED DOING IT FOR A FEW DAYS AND THEN STARTED STALLING AGAIN. SO I PARKED IT FOR A FEW WEEKS. THIS PAST FRIDAY I TOOK TO THE MECHANIC. THE MECHANIC ROAD TESTED VEHICLE WITH SCAN TOOL, PERFORMED DATA SCAN. NO CODES PRESENT/ACTIVE OR STORED. THEY PERFORMED COMPLETE FUEL INJECTION/COMBUSTION CHAMBER FUEL SERVICE. CLEANED THROTTLE PLATE AREA. CLEANED COMBUSTION CHAMBER. ADDED FUEL SYSTEM CLEANER TO FUEL TANK TO CLEAN FUEL INJECTORS. REPLACED SPARK PLUG WIRES AND ALL SPARK PLUGS, ERASED MEMORY, THEN RE-TEST DROVE WITH SCAN TOOL, OK AT THAT TIME. THEY ADVISED US THAT THEY WERE UNABLE TO DUPLICATE THE STALLING CONCERN AT THAT TIME. ON SATURDAY I PICKED UP AND IT HESITATED WHEN GOING THROUGH THE INTERSECTION, BUT OTHERWISE SEEMED OK. ON SUNDAY STALLED OUT AT THE TWO RED LIGHTS IN TOWN, BUT RESTARTED OK. THEN AFTER DRIVING ON THE HIGHWAY FOR A HALF HOUR, AT THE EXIT IT STALLED AT STOP SIGN AND DID NOT WANT TO RESTART - 3 TRIES BEFORE I COULD GET

Electrical System
Filed Aug 5, 2018117,568 milesFL

IGNITION SWITCH TURNS OFF WHILE DRIVING AND WHEN VEHICLE IS TURNED OFF, KEY FOB IS STUCK IN ACC POSITION, THUS WHEN KEY IS TAKEN OUT, IT KILLS THE BATTERY NOT ALLOWING VEHICLE TO START

Electrical System
Filed Aug 5, 2018AZ

EVER SINCE CHRYSLER ISSUED A RECALL AND REPLACED THE IGNITION THE CAR STALLS WHILE DRIVING DOWN THE ROAD. ALL POWER IS LOST AND WE HAVE TO PULL OVER AND HOPE THE CAR STARTS. USUALLY IT DOES HOWEVER SOMETIMES IT REQUIRES A JUMP START. IT'S NOT A BAD BATTERY! I HAVE HAD IT TESTED AND I CONTINUED TO USE THE SAME BATTERY TO THIS DAY. OVER A ONE YEAR TIME I HAVE LOGGED PROBABLY 50 STALL EVENTS. MOISTURE HUMIDITY SEEMS TO MAKE IT WORSE. LEARNED THIS WHEN I MOVED FROM MAINE TO TUCSON. BUT NOW IT'S STALLING A LOT HERE IN TUCSON ALTHOUGH IT IS MONSOON SEASON. THE DEALERSHIP SAID IT WAS DUE TO THE WEIGHT OF KEYS HANGING FROM THE IGNITION KEY, THE PROBLEM IS I BOUGHT THE CAR NEW AND HAVE NEVER HAD ANYTHING ATTACHED TO THE IGNITION KEY. I ONLY CARRY THE IGNITION KEY BY ITSELF. NICE TRY CHRYSLER, BUT YOU ARE WRONG. I NEED TO STATE THIS STALLING PROBLEM DID NOT OCCUR UNTIL CHRYSLER ISSUED A RECALL TO PREVENT STALLING INSTRUCTING THE DEALERSHIP TO REPLACE THE KEYS AND IGNITION. CHRYSLER SAYS IT''S MY PROBLEM I NEED TO PAY TO FIX, I SAY THEY CREATED THE PROBLEM AND NEED TO PAY TO FIX. MAYBE THE NTSB SHOULD INVESTIGATE! DIDN'T GM HAVE A PROBLEM LIKE THIS?

Service Brakes
Filed Jul 23, 2018147,000 milesCT

WHILE DRIVING, THE ENGINE CUT OUT AND I LOST POWER TO STEERING AND BRAKES. THE TRACTION CONTROL LIGHT THEN CAME ON WHEN I FINALLY PULLED OVER. AFTER RESETTING, THE VEHICLE STARTED AND DROVE NORMALLY. IF THIS HAPPENED ON A BUSY ROAD, SERIOUS INJURY WOULD HAVE OCCURRED TO THE PASSENGERS IN MY VEHICLE AND ANYONE ELSE I WOULD HAVE STRUCK DUE TO LOSS OF CONTROL.

Electrical System
Filed Jul 9, 201883,700 milesMO

KEY IS STUCK IN THE IGNITION CANNOT REMOVE

Electrical System
Filed Jul 5, 2018GA

TROUBLE STARTING VEHICLE, FRONT WINDOW ROLLS DOWN AND LIGHTS TURN ON WHEN THE VEHICLE IS OFF

Electrical System
Filed Jun 6, 2018100,000 milesGA

I HAVE 2010 TOWN AND COUNTRY THAT HAS A INTERMITTENT CRANKING PROBLEM. I HAVE TAKEN IT TO TWO CHRYSLER DEALERS AND THEY HAVE KEPT IT FOR SEVERAL DAYS AND THEN THEY TELL ME THEY CAN'T FIND THE PROBLEM, THE DEALERS SAY WHEN THEY HAVE THE VAN HOOKED UP TO THEIR DIAGNOSED MACHINE THE TEST DOES NOT DUPLICATE. ALL CRANKING ISSUES ARE HAPPENING AT HOME AND WHEN WE ARE OUT AND ABOUT, THE VAN DOES SHUT OFF SOMETIMES AFTER CRANKING. WE HAVE TAKEN VAN TO DEALER FOR A RECALL THAT WE RECEIVED PERTAINING TO WIRELESS IGNITION NOD.THE FIX DID NOT RESOLVE THE CRANKING PROBLEM. THIS CRANKING ISSUE HAPPENS WHEN ENGINE IS COLD OR HOT, NO LIGHTS COME ON INSTRUMENT AND NO CODES ARE STORED TO HELP FIND THE PROBLEM. THE TWO DEALERS HAVE CHECKED BATTERY, STARTER, ALL GROUNDS,FUEL PUMP RELAY, FUES, ANY THING THEY COULD THINK OF, STILL NO FIX. THIS HAS BEEN GOING FOR TWO YEARS, PLEASE HELP, MR CEO OF CHRYSLER PLEASE HELP YOUR OWNERS OF YOUR VEHICLES.

Electrical System
Filed May 31, 2018113,576 milesWI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT FOUND INFORMATION ONLINE REGARDING AN INADVERTENT IGNITION KEY DISPLACEMENT, WHICH COULD CAUSE THE VEHICLE TO STALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,576.

Engine
Filed May 28, 201871,000 milesCA

ENGINE STALLS IN THE FIRST 5 MINUTES OF DRIVING. SOMETIMES IT IS DIFFICULT TO RESTART, OTHER TIMES NOT DIFFICULT TO RESTART. OCCURS 20 MPH OR SLOWER. USUALLY WHILE SLOWING TO STOP OR TURN. HAS BEE HAPPENING INTERMIITANTLY SINCE JANUARY.

Service Brakes
Filed May 19, 201899,000 milesPR

APPROXIMATELY TWO MONTHS AGO THE 2010 T&C BEGAN BEING SLUGGISH TO START. WE REPLACED THE BATTERY AND IT STARTED FINE. A WEEK AFTER IT BEGAN TO STALL WITH THE DASH LIGHTS TURNING ON AND OFF. A DAY OR TWO LATER IT BEGAN TO STALL AND TURNED OFF IN TRAFFIC. THE BATTERY HAS BEEN CHECKED AND IT IS FUNCTIONING - THE LOCAL MECHANIC PERFORMED A DIAGNOSTIC TEST AND NO CODE WAS PRESENT. CURRENTLY IT HAD STALLED AND TURNED OFF SEVERAL TIMES - EXTREMELY STRESSFUL AND DANGEROUS.

Unknown or Other
Filed May 18, 2018130,000 milesOR

WHEN DRIVING IN TOWN THE RPMS WILL SUDDENLY DROP TO 0, THE VAN IS UNABLE TO ACCELERATE AND THE POWER STEERING LOCKS UP. SOMETIMES THE ESP MESSAGE POPS UP ON THE DASH. I HAVE TO PULL OVER, PUT THE VAN IN PARK, AND TURN THE VEHICLE OFF AND THEN BACK ON. SO FAR THIS WORKS BUT IT WILL DO THIS MULTIPLE TIMES IN THE SAME TRIP. HAS HAPPENED WHEN MOVING, WHILE STOPPED AND WHEN TURNING THROUGH AN INTERSECTION. I'M ABSOLUTELY TERRIFIED THIS WILL HAPPEN AT A CRITICAL MOMENT AND CAUSE MY CHILDREN AND I TO GET INTO AN ACCIDENT.

Engine
Filed May 17, 2018205,000 milesOH

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. DURING THE FAILURE, THE ANTI-LOCK BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DAN HATFIELD CHRYSLER JEEP DODGE (245 LAFAYETTE ST, LONDON, OH 43140) WHERE IT WAS DIAGNOSED THAT THE HEATER HOSE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 205,000.

Seat Belts
Filed May 16, 2018175,000 milesMN

THE BACK SEATS HAVE NO SAFETY DESIGN WHATSOEVER. I WAS IN THE BACK TRYING TO INSTALL A CARSEAT IN THE ONE SEAT AND PUSHED THE BUTTON TO FOLD THE BENCH INTO NORMAL USE POSITION AND IT STARTED UP NORMAL, AND A TINY BIT OF THE CARSEAT WAS BUMPING INTO IT WHEN IT GOT STUCK, I ATTEMPTED TO PUSH IT BACK TO THE LEFT SIDE DOWN POSITION AGAIN TO REMOVE THE SEAT AND IT REFUSED TO STOP... IT KEPT GOING AFTER PUSHING IT 10+ TIMES AND EVENTUALLY STARTED GRINDING AND THEN CONTINUED TO TWIST THE LEFT SIDE METAL BRACKET THAT HELPS THE SEAT MOVE. IT NOW WILL NOT GO UP AGAIN AND I AM TERRIFIED TO EVEN HAVE A CHILD SEATED BACK THERE AFTER SEEING HOW NEGLECTFUL THE DESIGN IS TO SAFETY FOR THE THIRD ROW SEATING.

Electrical System
Filed May 13, 2018100,000 milesPA

I SEE MANY COMPLAINTS ON NHTSA REGARDING TOWN & COUNTRY VEHICLES WITH ELECTRICAL PROBLEMS, WITH MANY RELATED TO CAR NOT STARTING, OR CAR STALLING. WE HAVE SENT EMAILS TO CHRYSLER ASKING FOR HELP WITH HOW TO FIX THIS ISSUE. THIS IS OUR 3RD CHRYSLER VEHICLE. WE ARE HAPPY WITH THE BRAND BUT ARE LOSING FAITH BECAUSE OUR MECHANIC/DEALER CANNOT SOLVE THE PROBLEM SPECIFICALLY, OUR 2010 CHRYSLER T&C MINIVAN HAS TROUBLE STARTING WHEN IT IS HOT (TEMPERATURE OUTSIDE OR WHEN CAR HAS BEEN RUNNING A LONG TIME). WE HAVE REPLACED THE BATTERY, AND HAD OUR DEALER AND AN INDEPENDENT MECHANIC TRY TO FIGURE OUT WHAT IS WRONG AND HOW TO FIX IT, WITHOUT SUCCESS. WE HAVE PERFORMED THE ELECTRICAL KEY IGNITION RECALL. PLEASE ASK CHRYSLER TO SOLVE THE PROBLEM AND TELL DEALERS (AND EVERYONE) HOW TO FIX IT THANK YOU

Engine
Filed May 7, 2018125,000 milesGA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING SEVERAL TIMES. THE DEALER (ATLANTA WEST CHRYSLER DODGE JEEP RAM, 1251 THORNTON RD, LITHIA SPRINGS, GA 30122) REPLACED THE TIPM AND THE STARTER, BUT THE REPAIRS FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Electrical System
Filed Apr 30, 2018107,000 milesSC

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE WOULD NOT START WHEN TURNING THE KEY IN THE IGNITION SWITCH. ALSO, WHEN THE CONTACT WAS STANDING OUTSIDE THE VEHICLE, THE WINDOWS WOULD ERRONEOUSLY OPEN AND CLOSE AND THE HEADLIGHTS WOULD FLASH ON AND OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BUTLER CHRYSLER, 1555 SALEM RD, BEAUFORT, SC), BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. RECENTLY, WHEN INSERTING THE KEY INTO THE IGNITION SWITCH, THE KEY BECAME STUCK. THE KEY WAS EVENTUALLY REMOVED, BUT WOULD NOT REMAIN IN THE IGNITION SWITCH WHEN RE-INSERTED AND THE VEHICLE COULD NOT BE STARTED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

Service Brakes
Filed Apr 29, 2018GA

THE VAN WILL LOSE ALL POWER NO MATTER THE SPEED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS WITHIN THE PAST YEAR. WILL HAVE TO STOP TURN VAN OFF, THEN RESTART. SOMETIMES TAKES LONGER THAN OTHERS BUT HAS RESTARTED AND WILL HAPPEN AGAIN AFTER A LITTLE WHILE FOR NO REASON. THIS NEEDS TO BE FIXED BEFORE SOMETHING MORE SERIOUS HAPPENS. PLEASE FIX THIS. MY FAMILIES LIFE DOES MATTER AND SO DOES OTHERS>>>....

Interior Lighting
Filed Apr 23, 201887,000 milesMA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE CONTACT COASTED TO THE SHOULDER WHERE THE VEHICLE WAS TURNED OFF. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE HAD BEEN RECURRING INTERMITTENTLY FOR THE PAST YEAR, BUT WAS GETTING WORSE. THE CONTACT DROVE THE VEHICLE TO THE DEALER (CENTRAL CHRYSLER/DODGE/JEEP/RAM IN NORWOOD, MASSACHUSETTS, 781-762-2200) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 33953243. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Service Brakes
Filed Apr 18, 201890,000 milesNC

VEHICLE STALLS RANDOMLY WHILE DRIVING. THIS CAUSES STEERING TO LOCK AND BREAKS TO MALFUNCTION. VERY DANGEROUS. THIS HAS HAPPENED ON SEVERAL OCASIONS

Unknown or Other
Filed Apr 7, 2018118,604 milesWI

MY VAN WILL STALL WITHOUT ANY WARNING WHILE DRIVING. IT HAPPENED FIRST GOING 45-50 WHERE MY STARTING WHEEL TIGHTENED UP AND HAD TO STOP AND RESTART VAN AND THEN AGAIN COMING TO STOP SIGN NO SIGNS AGAIN AND HAD TO RESTART AND THEN AGAIN IT DID IT WHILE DRIVING AND HAD TO STOP AND START VAN AGAIN.

Suspension
Filed Mar 30, 201896,000 milesNC

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO (HENDERSONVILLE CHRYSLER DODGE JEEP RAM LOCATED 401 DUNCAN HILL RD, HENDERSONVILLE, NC) WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 96,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Mar 29, 2018MI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH NO WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART EACH TIME THE FAILURE OCCURRED. HOWEVER, THE FAILURE CONTINUED TO PROGRESS. AN UNKNOWN DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, AN ELECTRICAL RECALL HAD BEEN COMPLETED BEFORE AND AFTER THE FAILURES OCCURRED SO THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical System
Filed Mar 29, 201880,000 milesOH

HAVING PROBLEMS WITH IGNITION NOT STARTING THE VEHICHLE OF JUST SHUTTING OFF AND SEE NUMEROUS SITES SAY THERE IS A RECALL ON THIS VEHICHLE FOR THE IGNITION PROBLEM, BUT WHEN I CONTACT CHRYSLER THEY SAY THERE IS NO RECALL. PLEASE HELP

Engine
Filed Mar 28, 2018100,000 milesOH

CAN STALLS WHILE IN MOTION AFTER COLD START. USUALLY WHILE 25 - 45 MILES PER HOUR. CAR SEEMED TO LOSE POWER BRAKES AND STEERING MOMENTS BEFORE STALLING. ON CITY STREETS. HAS HAPPENED 20 PLUS TIMES SINCE PURCHASING THE VEHICLE NEW. THERE ARE NOT ANY ENGINE CODES ASSOCIATED WITH THE STALLING.

Unknown or Other
Filed Mar 17, 201871,500 milesKY

THE MINIVAN SHUTS OFF WITH NO WARNING WHEN DRIVING OR STOPPED AT LIGHTS. COMPLETELY NO POWER NO LIGHTS NO STEERING. CAN'T EVEN GET THE KEY OUT

Electrical System
Filed Mar 15, 2018101,000 milesAL

WE HAVE HAD CONTINUOUS PROBLEMS WITH THE ENGINE STALLING WHILE DRIVING. SOMETIME THE DASH LIGHTS, RADIO, OUTSIDE LIGHTS FLICKER BEFORE THE ENGINE QUITS. AFTER PULLING TO THE SIDE OF THE ROAD, THE KEY WILL NOT COME OUT OF THE IGNITION. NO LIGHTS WILL BE ON WHEN TURNING TO ACC OR ON POSITION. THE DOOR LOCKS WILL NOT OPERATE. NOTHING WORKS. WE HAVE NOTHING ATTACHED TO THE IGNITION KEY. I HAVE TRIED WIGGLING, PUSHING, PULLING ON THE KEY TO GET IT TO WORK. NOTHING! THEN RANDOMLY, EVERYTHING COMES BACK ON AND THE ENGINE WILL START. WE HAVE NOT HAD AN ACCIDENT, YET! BUT IF THESE ISSUES CONTINUE, WE WILL. TROUBLESHOOTING DOESN'T DO MUCH GOOD BECAUSE IT IS SO RANDOM.

Exterior Lighting
Filed Mar 13, 2018120,000 milesPA

THE VEHICLE WAS MOVING AT APPROXIMATELY 70 MPH ON INTERSTATE 79 ON A STRAIGHTAWAY NEAR EDINBORO PA. WHEN THE HEADLIGHTS SHUT OFF. THE RUNNING LIGHTS CONTINUED TO FUNCTION. THE LIGHTS HAVE DONE THE SAME THING PRIOR TO THIS INCIDENT AND THE VEHICLE WAS OPERATED TO A SAFE AREA USING THE FOG LIGHTS. THE LIGHTS STARTED WORKING AGAIN ON 3/12/2018 BUT WENT OUT AGAIN THE NEXT DAY.

Service Brakes
Filed Mar 13, 2018554,000 milesIL

THE CAR GOES FROM THE "RUN" POSITION TO THE "ACCESSORY" POSITION ALL BY ITSELF WHILE DRIVING ON STREETS. WHEN THAT HAPPENS YOU HAVE NO POWER STEERING OR BRAKES AND THE ENGINE TURNS OFF. SINCE YOU HAVE NO STEERING OR BRAKES, YOU CAN'T CONTROL THE CAR OR STOP IT. VERY DANGEROUS/ LIFE THREATENING. THERE WAS A RECALL FOR THIS ON 2010 TOWN & COUNTRY'S, BUT THEY TELL ME THAT MY CAR IS 4 MONTHS OUTSIDE OF THAT RECALL. SO THEY KNOW IT WAS AN ISSUE AND STILL IS.

Electronic Stability Control (esc)
Filed Mar 12, 201881,000 milesIL

WHILE DRIVING THE CAR IN TOWN IT HAS NOW (3RD TIME) RANDOMLY SHUT OFF. IT HAS HAPPEN WHILE GOING ANYWHERE FROM 10-40 MPH. THE TRACTION LIGHT FLASHES FOR A QUICK SECOND AND THEN YOU LOSE ALL POWER. THIS INCLUDES THE BREAKS AND STEERING. WAS ABLE TO COAST TO THE SIDE OF THE ROAD. PUT THE CAR IN PARK AND START THE CAR BACK UP AND IT HAS RUN FINE. IT HAS BECOME MORE FREQUENT RECENTLY AND IS A VERY SERIOUS SITUATION AS WE HAVE AVOIDED AN ACCIDENT TWICE WITH OTHER CARS AROUND US ALMOST HITTING US. THIS SHOULD BE RECALLED AS I HAVE READ OVER 200 DIFFERENT REPORTS ON VARIOUS SITES. WE TOOK TO A DEALER AND THEY WERE NOT ABLE TO GET A CODE TO PIN POINT WHAT IS WRONG. I HAVE HEARD THE ERG VALVE WAS REPLACED ON SOME AND IT HAS SOLVE THIS ISSUE. IF CHRYSLER DOESN'T WANT TO LOOK INTO THIS REOCCURRING PROBLEM IT IS HORRIBLE. I HOPE A DEATH DOESN'T HAVE TO OCCUR BEFORE THEY LOOK INTO THIS.

Air BagsCrash
Filed Mar 7, 201852,300 milesWI

IN ACCIDENT AND HIT IN DRIVERS DOOR WHILE DRIVING 25 MILES PER HOUR ON A CITY STREET . NO AIR BAGS WENT OFF.

Unknown or Other
Filed Mar 3, 2018AZ

POWER SLIDING DOORS ON CHRYSLER/DODGE VEHICLES ARE LOCKED AND THERE'S NO WAY (ELECTRICAL OR MANUAL) TO UNLOCK AND OPEN THE DOOR. IN CASE OF AND AN ACCIDENT WOULD BE VERY DIFFICULT TO EVACUATE PEOPLE FROM INSIDE THE VEHICLE IF THE SLIDING DOORS ARE LOCKED AND HAVE NO WAY TO UNLOCK. I'VE OWNED 2006 AND 2010 CHRYSLER/DODGE MINIVANS WITH THE SAME PROBLEM ON DRIVER AND PASSENGER SLIDING DOORS.

Structure › Body
Filed Feb 28, 2018NY

LEFT HAND SLIDING DOOR OPENS AND CLOSES WHILE VEHICLE IS AT REST WITH NO ONE IN THE VEHICLE. THIS HAS BEEN OCCURRING SPORADICALLY FOR 2 MONTHS.

Electrical System
Filed Feb 23, 2018110,000 milesMI

I PARK MY CAR AND WALK AWAY WHEN I RETURN TO THE VEHICLE THE WINDOWS ARE ALL THE WAY DOWN. AS WELL AS THE VAN WILL SHUT OFF WHILE DRIVING DOWN THE ROAD AND THE KEY WILL BE STUCK IN THE IGNITION. I HAVE NOTHING TO PROVE THIS EXCEPT WET SEATS WHEN ITS RAINING.

Electrical System
Filed Feb 22, 201896,000 milesGA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. ON MULTIPLE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL. AFTER RESTARTING THE ENGINE, THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO LANDMARK CHRYSLER (6850 MOUNT ZION BLVD, MORROW, GA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

Service Brakes
Filed Feb 21, 201876,000 milesOH

MY WIFE WAS BACKING OUT OF A DRIVEWAY, THE ENGINE SHUT OFF AND THE POWER BRAKES AND POWER STEERING DIDN'T WORK. THE VEHICLE DRIFTED INTO THE ROAD BECAUSE SHE WAS UNABLE TO STOP IN TIME. THERE WERE NO OTHER CARS INVOLVED IN THE INCIDENT.

Service Brakes
Filed Feb 10, 2018CO

VEHICLES TURNS OFF WHILE BEING DRIVEN AND DIFFERENT SPEED AND BRAKES AND STEERING WHEEL LOCKS UP

Electrical System
Filed Feb 7, 2018100,000 milesOH

IGNITION SYSTEM AND KEY FOB IS MALFUNCTIONG, PROBLEMS WITH GEARS AND KREMOVAL OF KEY.

Electrical System
Filed Feb 5, 201888,000 milesVA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE VEHICLE COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (PEARSON CHRYSLER JEEP DODGE, 8250 W BROAD ST, RICHMOND, VA 23294) WHERE IT WAS DIAGNOSED THAT THE IGNITION FAILED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

Steering
Filed Feb 1, 2018115,900 milesGA

MY CAR COMPLETELY LOCKS UP ON ME WHILE DRIVING DOWN THE MIDDLE OF THE ROAD. BEFORE THE ENGINE WASN'T SHUTTING OFF. NOW IT IS. MY WHEEL LOCKS UP AND WILL NOT RESET UNLESS I TURN THE CAR OFF. I HAVE BROUGHT THE CAR TO 2 DIFFERENT DEALERSHIPS AS WELL AS ANOTHER WELL TRUSTED MECHANIC. NO ONE CAN FIND THE ISSUE. ALL THE CODES ARE FINE, THERE ARE NO LEAKS, AND THE POWER STEERING FLUID IS GOOD. I HAVE 4 SMALL CHILDREN AND THIS HAS ALREADY HAPPENED ON 4 SEPARATE OCCASIONS WITH THEM IN THE CAR. THANK GOD WE HAVE NOT BEEN IN AN ACCIDENT DUE TO THIS HAPPENING. THIS MORNING I SAT AT THE DEALERSHIP FOR 4 HOURS TO TELL ME THEY CAN'T FIND THE PROBLEM. I LEAVE THE DEALERSHIP AND THE CAR LOCKS UP ON ME AGAIN AND SHUTS DOWN IN THE MIDDLE OF THE ROAD. WHY CAN'T ANY ONE HELP ME OR DIAGNOSE THE PROBLEM?!? WE PAID BIG BUCKS FOR THIS CHRYSLER TOWN & COUNTRY! I EXPECT ANSWERS AND THE ISSUE TO GET FIXED!

Steering
Filed Jan 28, 201893,000 milesMI

THIS HAS HAPPENED TO ME 3 TIMES WITHIN THE LAST FEW MONTHS. AT RANDOM TIMES. I WAS DRIVING 25 MILES OR UNDER WHEN MY STEERING WHEEL LOCKED WHILE DRIVING. IT HAPPENED TWICE IN MY NEIGHBORHOOD AND ONCE ON A CITY STREET COMING UP TO AN INTERSECTION. I WAS UNABLE TO TURN THE WHEEL AT ALL! MY TRACTION CONTROL LIGHT ON MY DASH BOARD CAME ON AS WELL. I CAME TO A STOP. TURNED THE CAR OFF AND TURNED IT BACK ON AND THE STEERING WHEEL WAS NO LONGER LOCKED AND DASH LIGHT WAS NO LONGER ON. WENT BACK TO NORMAL WITH NO ISSUES. VERY CONCERNING!

Electrical System
Filed Jan 27, 201888,000 milesCA

MY CHRYSLER TOWN & COUNTRY 2010 I HAVE OWNED FOR A YEAR. 3 MONTHS AGO IT STARTED ACTING LIKE A POSED VAN. IT HAPPENS 1 OUT OF EVERY 3 TIMES I DRIVE IT. THE WARNING LIGHTS FOR TRACTION FLICKERS THE RADIO GOES OFF AND ON. THE SPEEDOMETER AND RPM TURNS OFF. THEN SOMETIMES IT WILL COME BACK ON. AT NIGHT IF THIS OCCURS THE LIGHTS WILL GO OFF AND ON. IT TURNS OFF ON ME SOMETIMES AND LIKE EVERYONE ELSE POWER STEERING AND BRAKES GO OUT. THE DEALER I TOOK IT TO SAYS THE IPDM UNIT NEEDS REPLACING. PART# 4692305AI. HE QUOTED ME A PRICE OF 1400. WHEN I REFUSED HE CHARGED ME 220 TO GET MY CAR BACK. THIS SHOULD BE A RECALL ITEM.

Fuel/Propulsion System
Filed Jan 24, 201858,000 milesOH

WHEN FILLING UP AT ANY GAS STATION, FUEL SPITS OUT OF THE FILLER NECK AND RUNS DOWN THE SIDE OF THE VEHICLE AND ONTO THE GROUND.

Electrical System
Filed Jan 23, 2018147,000 milesNC

VEHICLE STARTED HAVING ISSUES IN 2014. VEHICLE JUST WOULD NOT CRANK ONE MORNING. GOT A JUMP START AND TOOK IT TO AUTOZONE AND GOT A NEW BATTERY. ABOUT 3 MONTHS LATER THE SAME THING HAPPENED. GOT A JUMP START, WENT TO AUTOZONE AND THEY FOUND NOTHING WRONG WITH BATTERY, ALTERNATOR OR STARTER. AUTOZONE GAVE ME A NEW BATTERY ANYWAY. ABOUT 4 MONTHS LATER, HAPPENED AGAIN. BROUGHT VEHICLE TO CHRYSLER FOR WIN MODULE RECALL FIX AND EXPLAINED WHAT WAS HAPPENING. THEY SAID HANDLING THE RECALL AND A NEW BATTERY SHOULD FIX THE PROBLEM. ABOUT 2 MONTHS LATER, HAD THE SAME PROBLEM. CHRYSLER REPLACE WIN MODULE AGAIN AND I GOT CHRYSLER TO REPLACE BATTERY AT THIS TIME AS I EXPLAINED THAT THE BATTERY WAS BEING AFFECTED DUE TO THE PART THAT WAS BEING RECALLED. ALL WAS FINE FOR ABOUT A YEAR OR SO AND THEN STARTED HAPPENING AGAIN. BROUGHT IT BACK TO CHRYSLER AND THEY SAID BATTERY HAD A DEAD CELL. I EXPLAINED THAT THEY HAD JUST PUT THE BATTERY IN ABOUT A YEAR AGO AND IT SHOULD BE UNDER WARRANTY. THEY TOLD ME, "WE DON'T DO WARRANTY REPLACEMENTS ON WARRANTY REPLACEMENTS". SO, I AM JUST DEALING WITH THE BATTERY RIGHT NOW. MOST RECENTLY, ABOUT 3 MONTHS AGO, DASH BOARD WARNING LIGHTS STARTED ALL COMING IN AT THE SAME TIME. THEN THEY WOULD ALL GO OFF AND ONE SIDE OF THE DASH ILLUMINATION WOULD GO OUT. NEXT START UP, ILLUMINATION WOULD BE FINE AGAIN. THIS HAPPENED SEVERAL TIMES OVER A COUPLE OF MONTHS. THEN, ONE DAY WHILE DRIVING, THE POWER STEERING WENT OUT, THE TRACTION LIGHT CAME ON AND THE VEHICLE SHUT

Engine
Filed Jan 15, 201870,000 milesIL

THE VAN STALLS OUT WHILE DRIVING AROUND 20 TO 30 MILES PER HOUR.

Electronic Stability Control (esc)
Filed Jan 3, 201877,898 milesFL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. AFTER STARTING THE VEHICLE, THE SECURITY INDICATOR SENSOR BLINKED OFF AND ON, AND THE ESP, TRACTION STABILITY CONTROL, AND BAS SENSOR INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,898.

Electrical System
Filed Dec 9, 2017100,000 milesKY

CAR HORN HONKS INTERMITTENTLY; BARELY TOUCH REMOTE AND HORN HONKS; WINDOWS ALSO ROLL DOWN WHEN KEY REMOTE IS TURNED UPSIDE DOWN OR IN LAYNG AGAINST SOMETHING OR IN YOUR HAND TRYING TO UNLOCK DOORS. ALSO, WHEN YOU TRY TO OPEN ANY OTHER DOORS IT WILL SOMETIMES JUST HONK AND LOCK WHILE NOT OPENING DOOR. FIRST THING THAT HAPPENED PRIOR TO THAT WAS THE DRIVER'S SIDE LOCK STOPPED UNLOCKING ALL THE DOORS. (WHEN I HAVE COME OUT FROM WORK OR CHURCH OR A GAME, MY WINDOWS HAVE BEEN DOWN. THE ONLY PLACE THE REMOTE WAS DURING THAT TIME WAS IN MY PURSE. PLEASE HELP ME RESOLVE THIS SITUATION. I REPLACED THE BATTERY TO NO AVAIL, AND I JUST ORDERED A NEW KEY REMOTE. THANK YOU!

Electrical System
Filed Dec 7, 201768,000 milesAL

WIRELESS IGNITION NODE FAILURE CAUSED VEHICLE TO SHUT OFF WHILE DRIVING ON 3 DIFFERENT OCCASIONS . SEE 14V-373 AKA CHRYSLER RECALL R03. LOSS OF POWER TO BRAKING AND STEERING SYSTEMS IS A CLEARLY DANGEROUS MALFUNCTION. OTHER SYMPTOMS EXHIBITED ARE FAILURE TO START IN PARK BUT WILL IN NEUTRAL AND FAILURE TO SHUT OFF ENGINE WITH KEY REMOVED. TECHNICIAN DIAGNOSIS POINTS TO DEFECTIVE WIN. THE CONSUMER STATED THE VEHICLE WOULD NOT TURN OFF USING THE KEY, FAILED TO START, AND STALLS WHILE DRIVING. *JS

Electrical System
Filed Dec 7, 2017163,000 milesIN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.

Electrical System
Filed Dec 4, 2017108,000 milesMI

MY VEHICLE ALMOST DAILY WILL STALL OUT AND DIE WHILE IN MOTION ON ROADWAYS. THE TRACTION CONTROL LIGHT COMES ON, THE POWER STEERING FAILS AND THE CAR DIES. THIS HAS HAPPENED AT ANY SPEED AND OFTEN TIMES MULTIPLE TIMES A DAY. THE RADIO AND OTHER COMPONENTS WILL REMAIN ON BUT I HAVE TO TURN IT OFF AND PUMP IT TO GET IT TO RESTART. THE LAST COUPLE OF TIMES THERE WAS A FAINT SMELL OF WIRES BURNING. WE HAVE HAD IT IN TO THE DEALER 3 TIMES TO THIS POINT AND THE ANSWER IS ALWAYS THE SAME. "NO CODES COME UP WHEN WE CONNECT IT". LAST WEEK WE WERE TOLD TO BRING IT BACK WHEN IT DOESN'T RESTART FOR US. EVIDENTLY A CODE WILL COME UP AT THAT POINT. THERE WILL BE A TIME WHEN WE ARE DRIVING IN A PLACE WHERE ARE ONLY PLACE TO BAIL OUT IS IN THE GRASS OR POPPING A CURB TO AVOID GETTING HIT FROM BEHIND. THE MOVING TO NEUTRAL AND TRYING TO RESTART IS NOT WORKING FOR EITHER MY WIFE OR I. I HAVE SEEN HUNDREDS OF FORUMS THAT LIST THIS AS A CURRENT COMPLAINT WITH THIS YEAR RANGE OF TOWN AND COUNTRY'S. THIS IS CLEARLY THE MOST REPORTED T&C ISSSUE GOING ON NOW. WE NEED A SOLUTION BEFORE SOMEONE IS SERIOUSLY INJURED.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →