Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
WE HAD JUST FILLED UP THE GAS TANK AND WE'RE READY TO GET ON THE HIGHWAY WHEN THE RADIO SHUT OFF. IT CAME BACK ON AFTER 2 MINUTES WITHOUT ANY INTERFERENCE. THIS ALARMED US AS LATELY WE HAVE HAD A HARD TIME STARTING THE CAR AND ALSO THE STEERING WHEEL GOES RIGID SOMETIMES AND THE CAR STOPS. OUR DEALER HAS CHECKED AND TELLS US THERE IS NO PROBLEM.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER EACH FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT EXPERIENCED A FAILURE RELATED TO THE RECALL, BUT THE DETAILS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.
RECEIVED RECALL NOTICE REGARDING REAR VENT WINDOW SWITCH. CONTACTED DEALER (BRUNSWICK AUTO MART) 3031 CENTER RD., BRUNSWICK, OH 44212. MADE AN APPOINTMENT TO HAVE SWITCH DISCONNECTED WHICH WAS DONE. THEY DID NOT HAVE THE SWITCH IN STOCK TO REPLACE BUT, ADVISED ME TO CALL THEM AT A LATER DATE TO SEE IF THEY HAD THE SWITCH. I CONTACTED THEM REPEATEDLY IN 2014, THEN JANUARY 2015 AND APRIL 2015 AND WAS ADVISED THAT THEY DID NOT HAVE THE SWITCH BUT WOULD CONTACT ME AS SOON AS IT BECAME AVAILABLE. HERE IT IS AUGUST 2015 AND I STILL HAVE NOT HEARD FROM THEM.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE CONTACT ALSO MENTIONED THAT THE IGNITION KEY FAILED TO ENGAGE INTO THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE BODY DAMAGE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL NOTICE IN THE BEGINNING OF THE SUMMER (JUNE) STATING THERE HAD BEEN A RECALL FOR MY VAN WHICH COULD RESULT IN THE UNINTENDED SHUT OFF OF MY ENGINE WHILE DRIVING. I HAVE ATTEMPTED 3 TIMES NOW TO MAKE AN APPOINTMENT AT MY DEALERSHIP (CHRYSLER CORWIN DODGE IN FARGO ND) AND WAS TOLD EVERY TIME THAT THEY DID NOT HAVE THE PARTS AND WERE WAITING ON CHRYSLER TO SEND MORE. THEY EXPLAINED THAT CHRYSLER HAD SO MANY RECALLS THEY COULD NOT KEEP UP WITH THE DEMAND IN PARTS SO THE DEALERSHIP WAS UNABLE TO ORDER THEM; THEY HAD TO WAIT FOR CHRYSLER TO SEND THEM. I ASKED IF I COULD MAKE AN APPOINTMENT HAVE THE PARTS HELD FOR ME ONCE THEY CAME IN. CHRYSLER TOLD ME THEY WERE UNABLE TO HOLD THE PARTS (ALTHOUGH MY RECALL NOTICE STATED TO REQUEST THE PARTS BE HELD). WHAT ELSE CAN I DO TO FIX THIS PROBLEM AS OUR VAN IS THE MAIN SOURCE OF TRANSPORTATION FOR OUR FAMILY?
WHILE DRIVING ON A INTERSTATE 95 AT APPROX 8:30 PM THE HEADLIGHTS BLINKED THEN WENT OUT. I COULD NOT SEE I HAD TO GET OFF THE ROAD. I WAS OVER 2 HOURS FROM HOME. I HAD TO DRIVE WITH MY HAZARDS ON UNTIL I COULD GET A FRIEND TO MEET ME AND I COULD FOLLOW THEM HOME WITH MY HAZARDS. I GOOGLED THE ISSUE MANY PEOPLE HAVE THE SAME THING. MY 2005 TOWN AND COUNTRY HAD THE SAME ISSUE WHICH IS WHY I ENDED UP TRADING IT IN. I WAS TOLD BY THE DEALER THEY NEVER HEARD OF WHAT HAS HAPPENED IT WOULD COST $90 TO DIAGNOSE. I ASKED IF I PAID FOR WHAT THEY THINK WOULD FIX IT AND IT DOESN'T REPAIR DO I GET THE MONEY BACK THE ANSWER WAS NO. FROM WHAT I HAVE READ MANY PEOPLE HAVE HAD THIS ISSUE AND SOME PAID TO GET WORK DONE AND IT DIDN'T RESOLVE THE ISSUE. DRIVING A MINI VAN WITH CHILDREN WITHOUT HEADLIGHTS IS A MAJOR SAFETY ISSUE EVEN DURING THE DAY IF IT IS RAINING. I DRIVE WITH MY HEADLIGHTS ON ALL THE TIME TO MAKE MYSELF MORE VISIBLE TO OTHER DRIVERS. MY HEADLIGHTS FAILING COULD HAVE CAUSED A SERIOUS ACCIDENT AND DEATH!
WHILE DRIVING DOWN A SMOOTH ROAD, AND WITHOUT WARNING, THE VEHICLE SUDDENLY SHUT COMPLETELY OFF. THE POWER STEERING AND POWER BRAKES WERE DISABLED AS WAS THE ENGINE. THIS RESULTED IN ME HAVING TO MAKE EVASIVE MANEUVERS WITH LITTLE TO NO MANEUVERABILITY AND NO ABILITY TO CONTROL THE SPEED OF THE VEHICLE. IT IS MY UNDERSTANDING FROM OTHER RECALL NOTICES THAT AIR BAGS ARE ALSO DISABLED WHEN THIS EVENT OCCURS. THIS FAILURE RESULTS IN A VERY DANGEROUS SITUATION AND IN MY OPINION, THE VEHICLE IS UNSAFE TO DRIVE BECAUSE OF THIS PRODUCT DEFECT. THE INCIDENT HAS OCCURRED AT LEAST 6 MORE TIMES SINCE THE FIRST OCCURRENCE. I CONTACTED CHRYSLER BECAUSE THERE IS A RECALL FOR THE MAKE AND MODEL OF MY VEHICLE, BUT I WAS INFORMED THAT MY VEHICLE WAS MANUFACTURED ON OCTOBER 13, 2010, WHICH IS OUTSIDE THE WINDOW FOR THAT PARTICULAR RECALL. AGAIN, I REPEAT THAT THIS IS AN UNSAFE VEHICLE AND SOMEONE WILL GET SERIOUSLY INJURED AS A RESULT OF THIS DEFECT IF IT IS NOT REMEDIED ASAP. AGAIN, THE VEHICLE RANDOMLY AND WITHOUT WARNING WILL TURN ITSELF OFF IN THE MIDDLE OF DRIVING DOWN THE ROAD. ALL SYSTEMS POWER OFF AND IT IS A VERY DISTRESSING EVENT. PLEASE EXPAND THE RECALL TO INCLUDE THE ADDITIONAL MANUFACTURE DATES WHICH INCLUDE MY VEHICLE. I DO NOT WANT MY VEHICLE OR ANY OTHERS OUT THERE LIKE MINE TO BE INVOLVED IN A FATAL ACCIDENT THAT COULD HAVE BEEN AVOIDED.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS, THE IGNITION KEY MOVED FROM THE ON POSITION TO THE OFF POSITION AND THE VEHICLE TURNED OFF. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. UPDATED 09/17/15*LJ *CN
WE HAVE HAD RECALL DONE! IT DID NOT WORK. THIS VEHICLE IS DYING FOR NO REASON/NO WARNING WHILE DRIVING!!!! WE HAVE ALWAYS HAD ISSUES STARTING VEHICLE FOR LAST TWO YEARS. PUT KEY IN AND NOTHING. SWITCH TO NEUTRAL AND SUDDENLY IT STARTS. WELL, NOW, THE NEWEST THING THAT IS HAPPENING MORE AND MORE FREQUENTLY, IS IT JUST STOPS. LAST NIGHT, THE STABILITY CONTROL LIGHT CAME ON BUT NOTHING ELSE AND YOU HAVE NO CONTROL OVER STEERING OR BRAKING. LIGHTS ARE STILL ON VEHICLE BUT UNTIL YOU SWITCH TO NEUTRAL AND RESTART WITH KEY YOU ARE GLIDING. IT IS NOT SAFE AND WE ARE TAKING THIS VEHICLE TO A DEALER THAT SAYS THEY ARE BACKLOGGED AND DON'T KNOW WHEN THEY WILL GET TO IT. VERY SCARY SITUATION!!!!
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART REQUIRED FOR THE REPAIR. THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED ON THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 10-06-15 *BF
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE KEY TURNED INDEPENDENTLY TO THE ACCESSORY POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY CHRYSLER VAN HAS TURNED OFF WHILE DRIVING DOWN THE ROAD THREE TIMES IN THE LAST SEVEN DAYS. WHILE MOST 2010 VANS WERE COVERED UNDER THE IGNITION RECALL MINE WAS MANUFACTURED IN NOVEMBER 2010 SO IT IS NOT IN THE RECALL. IT IS OBVIOUS THAT THIS IS THE SAME ISSUE THAT ALL OTHER CHRYSLER VANS ARE EXPERIENCING.
THE VEHICLE I WAS CURRENTLY DRIVING IS HAVING A ELECTRICAL PROBLEM PUTTING A MALFUNCTIONING KEY READER MAKING THE CAR USELESS. I DID GET THE RECALL LETTER I DID SEND THE VEHICLE BACK TO THE NEAREST DEALER THEY DESIRED BUT IT'S TAKING MORE TIME THEN I EXPECTED I CALLED THE DEALER AFTER ONE MONTH AND ASKED HOW MUCH LONGER THEY REMAINED AWKWARDLY SILENT AND THEY SAID ANOTHER MONTH THERE IS A LINE OF VEHICLEA LIKE MINE AND MINE IS NUMBER 110 AND THEY ARE BARELY ON 50.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FRONT AND REAR DISC BRAKES SEEM TO BE UNDERSIZED FOR THE WEIGHT OF THE VEHICLE. HAVE REPLACED BRAKE PADS AND ROTORS MULTIPLE TIMES AND CAN'T GET MORE THAN APPROXIMATELY 10,000 MILES OUT OF THEM. EVEN NEW, ON RELATIVELY SHORT ROAD TRIPS, THE BRAKES GET EXTREMELY HOT AND START TO FADE AND CAUSE THE VEHICLE TO SHUDDER WHEN BRAKING. THE BRAKES GET SO HOT, THEY'VE DESTROYED THE CHROME CLADDING ON THE ALLOY WHEELS. CONTACTED CHRYSLER AND THEIR ONLY RECOMMENDATION WAS TO INSTALL "HIGH PERFORMANCE" BRAKE PADS. I HAVE TRIED DIFFERENT PADS TO NO AVAIL. I CURRENTLY HAVE VENTED, DRILLED AND SLOTTED ROTORS WHICH SEEMS TO HELP BUT STILL DOESN'T SOLVE THE PROBLEM. THE 2010 VEHICLE IS EQUIPPED WITH 12" ROTORS WHILE THE NEWER VEHICLES OF THE SAME SIZE AND WEIGHT ARE EQUIPPED WITH 13" ROTORS. WHEN ASKED, CHRYSLER SAID THEY DID NOT HAVE A BRAKE RETROFIT FOR THE OLDER VANS TO INSTALL LARGER BRAKES.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
PURSUANT TO A RECALL NOTICE I HAVE TRIED IN VAIN NUMEROUS TIMES SINCE JUN 7, 2015 TO GET THE CHRYSLER DEALER KNOWN AS ADAMS OF ANNAPOLIS TO SCHEDULE AN APPOINTMENT . THE REASON TOLD TO ME IS THAT THEY HAVE NOT RECEIVED THE PARTS FROM THE MANUFACTURER AND TO KEEP CHECKING BACK WITH THEM TO SEE IF THE PARTS HAVE ARRIVED. ADAMS WILL NOT TAKE MY PHONE NUMBER TO TELL ME WHEN THE PARTS DO COME IN. MOREOVER, THEY REFUSE TO RETURN MY CALLS WHEN I TRY TO FIND OUT IF THE PARTS HAVE COME IN. THE ONLY WAY I CAN COMMUNICATE WITH THEM IS IF I APPEAR IN PERSON . I HAVE DONE SO TWICE AND CONTINUE TO BE TOLD WHAT I HAVE DESCRIBED ABOVE. I AM A HANDICAPPED PERSON WITH A RAMP VAN AND FIND THIS TOTALLY UNACCEPTABLE WHICH IS WHY I AM FILING THIS COMPLAINT. IN THE MEANTIME, I HAVE HAD THE RAMP SIDE DOOR OPEN WITHOUT ACTIVATING THE FOBIK.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/17/15*LJ THE CONSUMER STATED THE RECALL FIX WAS COMPLETED ON 8-12-15. UPDATED 01/26/16.*JB
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/15*LJ
WILL BE DRIVING VEHICLE AND MOTOR WILL JUST SHUT OFF KILLING THE POWER STEERING WE TOOK IT TO DEALERSHIP AND THEY CAN NOT FIND THE PROBLEM MOTOR ALSO SHAKES AND SPUTTERS AND DEALERSHIP CANT FIGURE IT OUT THEY TRIED REPLACING A FEW THINGS BUT NO LUCK
WHILE DRIVING AT APPROX. 30 MPH, THE ENGINE TURNED OFF. LOST STEERING AND POWER BRAKES. HAD TO PUT TRANSMISSION IN NEUTRAL, RESTART ENGINE AND PUT BACK INTO DRIVE. BELIEVE KEY FOB MOVED TO ACC. I AM REMOVING ALL OTHER KEYS AND KEY RING FROM FOB. I WILL BE CONTACTING CHRYSLER DEALER AGAIN ABOUT WIN MODULE RECALL. HAVE BEEN WAITING TWO MONTHS NOW FOR PARTS TO ARRIVE!!!!!!!!!!!!
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE CONTACT STATED THAT THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT CONSEQUENTLY CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO RESTART AFTER THE INCIDENT AND WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED AND WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 09/25/15*LJ UPDATED 12/06/2017*CN
IN JUNE 2013 MY ENGINE STALLED WITHOUT WARNING. I LOST POWER STEERING AND POWER BRAKES. I WAS TRAVELING <10 MPH. I HAD ANOTHER INCIDENT LATER THAT SAME YEAR IN OCTOBER. THE INCIDENTS WERE SO RANDOM AND I THOUGHT PERHAPS I DIDN'T TURN THE KEY FOB ALL THE WAY AFTER STARTING THE VEHICLE VIA THE REMOTE START SYSTEM. AGAIN IN 2014 IT OCCURRED SEVERAL TIMES, SO I STARTED TRYING TO DETERMINE THE COMMON DENOMINATOR, BUT COULD FIND NONE. THE SERVICE STATION I BROUGHT IT TO COULDN'T DIAGNOSE OR REPAIR DUE TO THE INABILITY TO REPLICATE THE PROBLEM. IN 2015, THE PROBLEM BECAME MORE FREQUENT AND TODAY I AM NOW EXPERIENCING THIS 2-3 TIMES PER DAY 3-4 TIMES PER WEEK AT SPEEDS TRAVELING UP TO 40 MPH. I BROUGHT IT TO MY LOCAL CHRYSLER DEALERSHIP WHERE I PURCHASED THE VEHICLE AND AFTER HAVING MY VEHICLE FOR 5 DAYS THEY WERE UNABLE TO DIAGNOSE OR REPAIR DUE TO THE INABILITY TO REPLICATE THE PROBLEM. THIS HAS TRULY BECOME A SERIOUS SAFETY ISSUE AS I ALWAYS LOSE POWER STEERING AND BRAKES. TYPICALLY, I PUT MY HAZARDS ON, PLACE THE VEHICLE IN NEUTRAL, RESTART IT, RETURN TO DRIVE, AND TURN HAZARDS OFF. HOWEVER, I CAME VERY CLOSE TO BEING INVOLVED IN AN ACCIDENT WHEN THIS OCCURRED WHILE I WAS MAKING A LEFT HAND TURN THROUGH AN INTERSECTION. I AM AT A LOSS AS WHAT TO DO.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS PLACED ON THE WAITING LIST WITH THE DEALER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WHERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. UPDATED 09/17/15*LJ UPDATED 09/22/15*JB
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MANEUVERED TO THE MEDIAN AND RESTARTED THE ENGINE. THE VEHICLE WAS TAKEN TO CHRYSLER DEALER WHO FALSELY DIAGNOSED THE ISSUE AS A BAD BATTERY AND THEN A STARTER FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. ...UPDATED 08/25/15 *BF UPDATED 12/1/2015*JS
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →