Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I AM WRITING IN REGARD TO THE WIRELESS IGNITION MODULE RECALL THAT AFFECTS MY VEHICLE. I WOULD LIKE TO LODGE A COMPLAINT AGAINST THE DEALERSHIP: MCGRATH AUTO 1616 51ST ST NE CEDAR RAPIDS,IA52402 SALES:(877) 226-0908 SERVICE:(888) 903-7864 PARTS:(888) 903-7864 THIS DEALERSHIP HAS *NOT* FIXED THIS DEFECT WITHIN A REASONABLE AMOUNT OF TIME. WE HAVE CALLED THIS DEALERSHIP REGARDING THIS RECALL IN LATE JUNE AND ON JULY 15. EACH TIME WE WERE TOLD THAT THE PARTS WOULD HAVE TO BE ORDERED AND WE WOULD BE CONTACTED WHEN THEY WERE IN STOCK. MY VEHICLE HAS STARTED EXHIBITING THE SYMPTOMS OF THE DEFECT ASSOCIATED WITH THIS RECALL AND HAS STARTED SHUTTING OFF WHILE WE ARE DRIVING THE VEHICLE. WE CALLED THE DEALERSHIP TODAY (SEPTEMBER 4) TO STATE THAT WE HAD A SAFETY ISSUE AND NEEDED THE VEHICLE FIXED IMMEDIATELY. THE DEALERSHIP SAID THEY HAD THE PARTS BUT REQUESTED WE LEAVE THE VEHICLE WITH THEM ALL DAY RATHER THAN THE 'ONE HOUR TO COMPLETE' THE RECALL NOTICE STATES. SINCE WE LIVE APPROXIMATELY 30 MILES FROM THE DEALERSHIP I ASKED FOR A LOANER VEHICLE IF WE WERE GOING TO BE WITHOUT OUR VEHICLE FOR A DAY AND WAS TOLD NO LOANER VEHICLE WAS AVAILABLE. I THEN ASKED FOR THE NEXT AVAILABLE APPOINTMENT AND WAS TOLD THEY COULDN'T GET ME IN FOR A WEEK. WE NOW HAVE AN APPOINTMENT ON SEPTEMBER 11 AT 1PM. I AM CONCERNED THAT MY VEHICLE IS GOING TO CONTINUE TO EXHIBIT THIS DEFECT WHILE DRIVING AND PUT MY SAFETY AND THE SAFETY OF MY FAMILY IN JEOPARDY. I AM APPALLED BY THE LACK OF URGENCY THIS DEALERSHI
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ALL OF A SUDDEN MY RADIO SCREEN WEN BLANK. THERE WAS NOTHING ON THE DISPLAY BUT THE RADIO WAS STILL PLAYING FOR A DAY OR TWO BEFORE WENT BACK TO NORMAL OPERATIONS. A WEEK OR SO LADY THERE WAS NO SOUND THEN SOUND WITH STATIC. NOW MY RADIO GOES IN AND OUT OF SERVICE A FEW TIMES A WEEK.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UDATED 03/31/16.*JB
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. IN ADDITION, WHILE AT A TRAFFIC LIGHT, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT MENTIONED THAT ON ANOTHER OCCASIONS THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000. MA 10/21/15 *CN
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 29 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 60,500.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015 *CN
I NOTICED AT NIGHT MY HEADLIGHTS WOULD NOT STAY ON. THEY WOULD COME ON AND SOMETIMES FLASH. OTHER TIMES THEY WOULD NOT EVEN COME ON AT ALL. DEALER SAID IT IS THE TIPM AND THAT OTHER THINGS COULD START SHUTTING DOWN SINCE THIS IS ALL ELECTRICAL. NOW I AM AFRAID TO DRIVE ANYWHERE. I DRIVE CHILDREN THE MAJORITY TIME I AM DRIVING AND FEAR THAT SOMETHING WILL SHUT DOWN AT ANYTIME. I HAVE SEEN THAT THIS TIPM SEEMS TO BE A COMMON PROBLEM AND A VERY COSTLY FIX. DON'T UNDERSTAND WHY SOMETHING HAS NOT BEEN DONE TO RECALL SOMETHING LIKE THIS.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ENGINE LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATE 01/15/16 MA
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/19/16*LJ
LOST VEHICLE ELECTRICAL SYSTEM WHEN I WENT OVER A BUMP IN THE ROAD, ON HIGHWAY US-1 IN SAINT AUGUSTINE, FLORIDA. I PULLED OVER AND STOPPED THE VEHICLE. THEN RESTARTED THE VEHICLE AND DROVE OFF. BUT THIS HAPPENED TWICE. SECOND TIME, I HAD TO WIGGLE THE KEY IN THE IGNITION, TO GET THE IGNITION TO START THE VEHICLE AGAIN.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED, THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
I TRIED STARTING MY 2010 TOWN AND COUNTRY VAN AFTER LEAVING THE STORE AND IT WOULD NOT TURN OVER. ALL ELECTRICAL DEVICES WERE OPERABLE. I CALLED AAA AND THEY FOUND NOTHING WRONG WITH IT. THE AAA DRIVER SUGGESTED THAT IT MAY BE THE SECURITY SYSTEM. I WAITED ANOTHER 20 MINUTES AND THE VAN STARTED RIGHT UP. THE SAME THING HAPPENED AGAIN IN JULY OF THIS YEAR. I TOOK MY VAN TO THE CHRYSLER DEALER FOR AN OIL CHANGE. I TOLD THE SERVICE DEPARTMENT ABOUT MY VAN NOT STARTING AND ASKED THEM TO CHANGE THE BATTERY IN CASE IT HAD A BAD CELL. AFTER THE OIL AND BATTERY WAS CHANGED I LEFT THE DEALERSHIP AND NOTICED THEY DID NOT PUT AIR IN THE TIRES SO I RETURNED. THE VAN WOULD NOT START AFTER THEY WERE DONE. THEY TOLD ME THAT MY STARTER BRUSHES WERE BAD AND THAT I NEEDED AN NEW STARTER. ON AUGUST 25TH 2010 730PM MY VAN WOULD NOT START; I TRIED AGAIN AT 735PM AND IT STARTED WITH NO PROBLEM.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE IN PARK, THE VEHICLE STALLED. THE CONTACT ATTEMPTED TO TURN THE KEY AND THE VEHICLE RESTARTED. IN ADDITION, THE CONTACT STATED THAT THE AIR CONDITIONER, REAR PASSENGER SLIDING DOOR, AND RADIO FAILED TO FUNCTION. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SLIDING DOOR INDEPENDENTLY CLOSED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE BEARING ON THE RIGHT FRONT INTERMEDIATE SHAFT IS FAILING. THE SYMPTOMS INCLUDED A LOUD NOISE AND EXCESSIVE PLAY IN THE INTERMEDIATE SHAFT. THE MECHANIC INSPECTED THE VEHICLE AND RECOMMENDED AN IMMEDIATE REPLACEMENT OF THE BEARING. HE INDICATED THAT A COMPLETE FAILURE COULD RESULT IN LOSS OF POWER OR IN THE BEARING SEIZING, WHICH WOULD LOCK THE FRONT RIGHT WHEEL WHILE THE VEHICLE WAS IN MOTION. WE ORDERED A NEW SHAFT/BEARING ASSEMBLY IN EARLY JUNE. THIS ASSEMBLY WAS ON BACK ORDER IN JUNE, AND HAS STILL NOT ARRIVED. PROMISED DELIVERY DATES HAVE COME AND GONE. THE MOST RECENT PROMISE DATE IS MID-SEPTEMBER. WE HAVE BEEN TOLD THAT MORE THAN 140 SHAFTS ARE ON BACK ORDER. THIS VEHICLE IS OUR PRIMARY SOURCE OF TRANSPORTATION, AND THE LONGER THE DELAY, THE GREATER OUR CONCERN OF A CATASTROPHIC EVENT.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TOO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE IGNITION FAILS TO TURN ON CAR AND APPEARS TO GET STUCK MAKING A STARTING NOISE REPEATEDLY. RECEIVED RECALL NOTICE HOWEVER DEALER HAS NOT REPLACED RECALLED PART. VEHICLE HAS BEEN TAKEN TO DEALERSHIP FOR REPAIR TWICE AND DEALERSHIP HAS REPEATEDLY STATED THAT RECALL PART HAS NOT ARRIVED.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD THE CONSUMER STATED IT FELT AS IF THE VEHICLE JUMPED WHEN BACKING UP FRO A CURB AND THERE WAS A GROWL IN THE TRANSMISSION. IN MARCH 2014, THE VEHICLE STALLED WHILE IN THE MIDST OF DRIVING. THE DEALER WAS UNABLE TO DIAGNOSE A PROBLEM. THE VEHICLE STALLED AGAIN. THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE KEY REMAINED IN THE RUN POSITION AND THE VEHICLE FAILED TO TURN OFF. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE VEHICLE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED SHE HAD DIFFICULTY REMOVING THE KEY FROM THE IGNITION. CUSTOMER SERVICE WAS ABLE TO FIND ANOTHER DEALER WHO HAD THE PARTS. *JB
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FAILED TO OPERATE IN THE IGNITION. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
THE CAR WILL NOT START - ALL ELECTRICAL IS OPERATIVE. BATTERY AND STARTER ARE FUNCTIONAL. THEN AFTER MULTIPLE TRIES, THE CAR WILL START. ALSO NOTED, WITH THE KEY IN THE IGNITION AND DOOR OPEN, NO WARNING BELL UNTIL YOU JIGGLE THE PLASTIC FOB AND THEN THE DOOR OPEN CHIME COMES ON. THERE ARE THOUSANDS OF COMPLAINTS ON-LINE OF THIS ISSUE AND THE MANUFACTURER FANES IGNORANCE AND PERFORMS NEEDLESS REPLACEMENTS OF OTHER PARTS AND THEN CHARGES $1,000+ FOR A REPAIR THAT IS STILL UNPROVEN TO TAKE CARE OF THE PROBLEM. THERE HAVE BEEN OTHER RECALLS WITH THE IGNITION SWITCH/FOB AND ARE ONLY ON CERTAIN VEHICLES, THIS SEEMS TO BE RELATED BUT IGNORED
WHEN THE MINIVAN WAS PLACED IN PARK THE KEY FOB WAS NOT ABLE TO RELEASE OR TURN OFF CAR BECAUSE THE IGNITION SWITCH WOULD NOT TURN TO THE OFF PART AND CAR WOULD NOT COMPLETELY SHUT OFF. IN ORDER TO PRESERVE THE BATTERY OF THE MINIVAN IT WAS DISCONNECTED AND THERE IS A MESSAGE ON DASH BOARD OF BAD KEY WITHOUT KEY EVEN IN THE IGNITION SWITCH.
REAR QUARTER VENT WINDOW SWITCH ON RECALL. DEALER HAS UNHOOKED IT, BUT I HAVE CALLED NUMEROUS TIMES AND PERSONALLY TAKEN THE VAN TO THEM, BUT THEY KEEP TELLING ME THEY DO NOT HAVE THE PARTS. THIS HAS BEEN GOING ON SINCE THE VERY FIRST RECALL.
WE HAVE BEEN ADVISED BY OUR MECHANIC THAT OUR TOTAL INTEGRATED POWER MODULE (TIPM) NEEDS TO BE REPLACED. WE TOOK OUR CAR IN FOR A DIAGNOSTIC CHECK AFTER THE HEADLIGHTS WOULD NOT COME ON -- EVEN AFTER CHECKING/REPLACING FUSES, REPLACING HEADLIGHT BULBS, AND INSTALLING A NEW HEADLIGHT SWITCH. THE MECHANIC ADVISED US THAT THEIR DIAGNOSTIC CHECK REVEALED AN ERROR CODE FROM THE TIPM. THEY RESET THE CODE, AND THE HEADLIGHTS BECAME FUNCTIONAL AGAIN, BUT THEY WERE UNCERTAIN HOW LONG THE FIX WOULD LAST (IT ONLY LASTED THAT AFTERNOON). AS A RESULT, THEY RECOMMENDED REPLACING THE TIPM. (EXPECTED REPAIR COSTS: $1600, PLUS ABOUT $200 IN REPLACEMENT HEADLIGHT BULB AND SWITCH COSTS.) THE SAME EVENING (OF THE DIAGNOSTIC SERVICE, ABOVE), THE HEADLIGHTS FAILED AGAIN AT NIGHTTIME. WE WERE FORCED TO DRIVE HOME FROM A PROFESSIONAL SPORTING EVENT (ABOUT 6 MILES) ON CITY STREETS IN THE DARK (NO HEADLIGHTS), WITH ONLY HAZARD LIGHTS FLASHING THE WHOLE WAY. NOTE: PRIOR TO THE HEADLIGHT FAILURE, THE RADIO ALSO DIED (FOLLOWING AN AUDIBLE ELECTRIC "POP" (SHORT?) WHILE WE WERE DRIVING.) DIAGNOSTIC AND REPLACEMENT FEES ON THAT ELECTRICAL SYSTEM-RELATED FIX COST US AN ADDITIONAL $600.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (AIR BAGS , ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING OR STOPPED, THE ENTIRE DASH CLUSTER FLASHES ALL THE LIGHTS, THE WIPERS RANDOMLY GO ON AND OFF, THE HEADLIGHTS GO ON AND OFF, THE GAS GAUGE GOES TO "E", THE TACHOMETER GOES TO ZERO. THIS HAS HAPPENED SEVERAL TIMES AND WE HAVE TAKEN IT IN TO OUR LOCAL CHRYSTLER DEALERSHIP ROUGHLY 8 MONTHS AGO ONLY FOR THEM TO SAY NOTHING IS WRONG. WHEN IT HAPPENED AGAIN, WE TOOK IT TO A LOCAL REPAIR SHOP THAT SAID THE SAME THING. THIS ELECTRICAL FAULT WON'T SHOW UP ON THEIR "PLUG-IN" ANALYZER. I HAVE RESEARCHED THIS FOR MONTHS AND THERE ARE POSTS ALL OVER THE INTERNET FROM OTHERS WHO ARE HAVING THE SAME ISSUE. THERE IS EVEN A VIDEO TAKEN FROM SOMEONE WHILE DRIVING TO PROVE THIS. I HAVE CALLED CHRYSTLER LLC 3 TIMES IN THE PAST 2 DAYS. FINALLY TODAY, A SUPERVISOR CALLED ME AND SAID THERE IS NOTHING WRONG WITH MY VAN AND THEY WON'T DO ANYTHING TO ASSIST. I ALSO NOTICED A CLASS ACTION LAWSUIT FROM NUMEROUS STATES ON THIS ISSUE UNDER TIPM7. I HAVE CONTACTED A LAWYER AND PLAN TO FILE A LAWSUIT MYSELF SINCE THIS $24K VEHICLE IS NOT SAFE TO DRIVE. I WILL NOT ALLOW MY WIFE TO DRIVE IT IN FEAR HER OR OUR CHILDREN MAY BE INJURED. THIS ISSUE HAVE BEEN IDENTIFIED SINCE 2009 YET THERE IS NO RECALL? I AM WILLING TO BET THEY KNOW ABOUT THIS UNSAFE ISSUE BUT CHOSE TO DO NOTHING. I WOULD APPRECIATE ANY ASSISTANCE YOU MAY OFFER IN THIS MATTER.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. WHILE DRIVING 70 MPH, THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIND MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →