Page 16 of 32 · complaints 751–800 of 1,556

2010 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Air Bags
Filed Nov 2, 2015120,000 milesTX

THE VEHICLE (2010 TOWN & COUNTRY) SUDDENLY SHUTS DOWN WHEN RUNNING BUT USUALLY TURNS ON AFTER SIMPLY PUSHING IN (NOT TURNING) THE IGNITION KEY. THE VEHICLE IS CURRENTLY NOT COVERED UNDER CHRYSLER'S RECALL R03 (WIN MODULE), SINCE IT WAS MANUFACTURED AFTER THE CUTOFF DATE (JUNE 18. 2010). VEHICLE IS UNSAFE TO USE, SINCE VEHICLE SUDDENLY LOSSES AIRBAGS, BRAKES, STEERING AND POWER. VEHICLE IS NOW SUDDENLY SHUTTING OFF A LOT MORE OFTEN.

Electrical SystemFire
Filed Nov 1, 2015IL

IT WAS RAINING OUT. I WAS DRIVING AND ALL OF A SUDDEN SAW SMOKE COMING FROM DRIVERS SIDE 3RD ROW WINDOW VENT SWITCH. I HAD TO PULL OVER AND PULL SWITCH OUT TO PUT OUT THE FIRE. FLAMES WERE COMING OUT. I IMMEDIATELY CALLED CHRYSLER 800 NUMBER. SHE SAID SHE WOULD EMAIL ME AND NEVER RECEIVED ANYTHING.

Electrical System
Filed Oct 30, 2015MI

VEHICLE ENGINE SHUT DOWN WHILE DRIVING IN A PARKING LOT PREPARING TO PULL ONTO A 4 LANE BUSY COUNTY ROAD, ALL OF THE SYSTEMS OTHER THEN BRAKES FAILING. IT WAS NOT THE KEY AS IT REMAINED IN THE ON POSITION NEVER MOVING. ONLY HAPPENS AFTER USING THE REMOTE STARTER. WE HAVE SINCE STOPED USING THE REMOTE STARTER AFTER THE 3RD TIME THE ISSUE HAPPENED. PAST ISSUES. ETC INOP. CAR WOULD NOT ACCELERATE PAST IDLE TODAY CAR WILL NOT TURN OVER STARTER WILL NOT EVEN CLICK CLOCK LOSSES TIME INTERMITTENT AND THEN WE HAVE ELECTRICAL ISSUES. I GUESS ITS CHRYSLERS WARNING SYSTEM TELLING THE OWNER THE CAR IS NOT GOING TO BE WORKING IN THE NEXT 2-3 DAYS HEAD LIGHTS OCCASIONALY WILL NOT TURN ON AND SOME TIMES WILL NOT TURN OFF CAR HAS BEEN INTO THE DEALER 8 TIMES FOR ELECTRICAL ISSUES AND EVERY TIME THEY TELL ME THEY CANNOT REPRODUCE THE PROBLEM AND SEND US ON OUR WAY AFTER REPROGRAMMING THE MAIN COMPUTER. EVERY TIME IT APPARENTLY IS A SEPERATE ELECTRICAL COMPONENT. AT LEAST THAT IS WHAT THEY TELL US. HOWEVER IT SEAMS TO ME THE COMPUTER FOR THE CAR MUST BE BAD AND OR THE SOFTWARE/ PROGRAMING IS SEVERLY FLAWED SINCE IT KEEPS FAILING. I THINK CHRYSLER IS PULLING A VW SCAM ON THE GOVERNMENT AND ITS CONSUMERS. FIX THE PROBLEM. WE HAVE HAD NOTHING BUT PROBLEMS SINCE THE FIRST MONTH WE OWNED THIS AT THE TIME BRAND NEW CAR. BEEN IN THE SHOP 3 TIMES IN THE FIRST 6 MONTHS FOR ELECTRICAL MALFUNCTIONS AND INTERMITTENTLY EVER SINCE.

Air Bags
Filed Oct 30, 2015MI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 30, 2015100,000 milesGA

ENGINE STOPS WHILE DRIVING. HAPPENS AT ANY SPEED UNDER ANY DRIVING CONDITIONS. IT IS NOT A TYPICAL "STALL" . IT IS JUST AS IF THE KEY WAS TURNED TO THE OFF POSITION. THE OCCURRENCE IS RANDOM. IT CAN HAPPEN MORE THAN ONCE A DAY OR SEVERAL DAYS APART.

Service Brakes
Filed Oct 30, 201565,000 milesMI

THE VAN RAN OUT OF OIL. IT WAS COMPLETELY DRY. NO WARNING SIGNS CAME ON. NO LEAKS. NO SMOKE FOR THE EXHAUST. ONE DAY IT BEGAN TO KNOCK REAL BAD AND STILL NO OIL LIGHT WAS ON. NOW THE VAN NEEDS A NEW ENGINE. THIS SHOULDN'T OF HAPPENED TO A 2010 MODEL WITH ONLY 65K MILES ON IT.

Latches/Locks/Linkages
Filed Oct 28, 201520,000 milesFL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE DOORS FAILED TO LOCK AND UNLOCK ELECTRONICALLY. THE CONTACT HAD TO MANUALLY LOCK/UNLOCK THE DOORS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE CONTACT STATED THAT AFTER SHIFTING THE GEAR LEVER INTO PARK AND ATTEMPTING TO TURN THE VEHICLE OFF. THE KEY FAILED TO EJECT FROM THE IGNITION AND REMAINED IN THE ON POSITION. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CONTACT WAS UNSURE ABOUT THE REPAIRS PERFORMED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Air Bags
Filed Oct 28, 2015IA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATE 01/15/16 MA *JS

Electrical System
Filed Oct 28, 201599,000 milesOH

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, THE VEHICLE WAS DIFFICULT TO START WHILE PARKED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE STARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Oct 28, 2015135,000 milesID

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE INSTRUMENT PANEL AND HEADLIGHTS WOULD NOT ILLUMINATE. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Oct 27, 2015KY

RECEIVED SAFETY RECALL NOTICE R03 ON MAY 16,2015. AS OF NOW(OCT. 27,2015) I HAVE NOT BEEN ABLE TO GET THE WORK DONE. DEALER SAYS HE CAN ONLY GET ONE PART AT THE TIME AND THERE ARE 17 ON THE WAITING LIST. THIS IS UNACCEPTABLE. I DON'T KNOW WHERE ELSE TO COMPLAIN ABOUT THIS.

Electrical System
Filed Oct 27, 2015MD

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 27, 2015OR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electronic Stability Control (esc)
Filed Oct 27, 2015151,000 milesFL

WHILE PULLING OUT OF A PARKING LOT, WITH MY FOOT ON THE BRAKE, THE VEHICLE BEGAN ACCELERATING. THIS ONLY LASTED A BRIEF SECOND, BUT THE VEHICLE JERKED FORWARD AND DROVE OVER A PARKING BLOCK AND OFF THE CURB. SOON THEREAFTER, I BEGAN HAVING ISSUES WITH THE HEADLIGHTS. I WOULD TURN THE LIGHT SWITCH TO ON. THE LIGHTS FLICKERED FOR A SECOND, THEN SHUT OFF. I WOULD TOGGLE THE LIGHT SWITCH AND WOULD EVENTUALLY WOULD GET THE HEADLIGHTS TO TURN ON. THIS ISSUE BECAME PROGRESSIVELY WORSE TO THE POINT WHERE THEY WOULD SHUT OFF WHILE I WAS DRIVING. NEEDLESS TO SAY, THIS PRESENTED A SAFETY ISSUE. THANKFULLY, I LIVE ONLY 10 MINUTES FROM WHERE I WORK, AND USE THE FOG LIGHTS ON WELL LIT ROADWAYS TO GET BACK AND FORTH, BUT OBVIOUSLY CANNOT DRIVE THE VEHICLE FOR LONG DISTANCES OR ON MAJOR HIGHWAYS AND INTERSTATES DURING NIGHT TIME HOURS. WHILE THIS ISSUE GOT WORSE, THE RADIO IN THE VEHICLE WOULD UNEXPLAINABLE SHUT DOWN. WHEN THIS HAPPENS, I HEAR A SOUND LIKE WIRES SHORT CIRCUITING FROM SOMEWHERE INSIDE THE DASH. THE SAME TIME THE RADIO GOES OUT, I NOTICED THAT THE AIR CONDITIONING, POWER WINDOWS, AND DOOR LOCKS WOULD ALSO LOSE POWER. AFTER RESEARCHING ALL THESE ISSUES THROUGH THE INTERNET AND CHRYSLER FORUMS, IT SEEMS THE LOGICAL ISSUE WOULD BE THE T.I.P.M. ( TOTAL INTEGRATED POWER MODULE). I AM HAVING THE VEHICLE LOOKED AT IN THE NEXT FEW DAYS. MY ONLY CONCERN IS ALL THE COMPLAINTS REGARDING THIS MODULE ON CHRYSLER, DODGE AND JEEP VEHICLES, AND NO SAFETY RECALL HAD BEEN ISSUED. THUS IS CLEARL

Electrical System
Filed Oct 26, 2015OH

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE TURNING THE VEHICLE TO THE OFF POSITION, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Oct 26, 201596,400 milesCA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE INSTRUMENT PANEL FLICKERED. THE FAILURE RECURRED THREE TIMES. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER MODULE AND KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,400.

Unknown or Other
Filed Oct 23, 2015MI

FCA SAFETY RECALL R03, WENT TO THE DEALER IN MAY 2015 TO GET THIS REPAIRED. WAS INFORMED THEY NEEDED TO ORDER THE PART, HAVE GONE BACK TWICE AND CALLED ON SEVERAL OCCASIONS AND AM BEING TOLD THAT THEY ARE STILL WAITING FOR PARTS.

Electrical System
Filed Oct 22, 2015WI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 02/19/16 *BF CONSUMER PURCHASED AND REPLACED THE FUSE BOX ON-LINE UPDATED 05/18/18*JB

Electrical System
Filed Oct 20, 2015OH

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO GO INTO THE OFF POSITION INTERMITTENTLY. AS A RESULT, THE VEHICLE FAILED TO SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Oct 20, 2015LA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 20, 2015VT

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Oct 20, 201570,000 milesNY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000.

Electrical System
Filed Oct 20, 2015NJ

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 19, 2015NC

TL* THE CONTACT OWNS A 2010 CHRSYLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 16, 201599,500 milesPA

VAN WAS RUNNING, STARTING, AND DRIVING FINE. THEN ONE DAY IT WOULD NOT START, WHEN MY HUSBAND WENT TO LEAVE WORK. HE THOUGHT MAYBE HE LEFT THE LIGHTS ON IN THE VAN, AND ASKED SOMEONE TO JUMP HIS CAR. AS SOON AS THE CABLES WERE HOOKED UP, IT STARTED. IT RAN THE 20 MINUTE DRIVE HOME. HE WENT OUT TO START THE CAR AGAIN THAT EVENING- AND IT STARTED RIGHT UP. THE NEXT MORNING WHEN HE WENT TO LEAVE FOR WORK IT WOULD NOT START AGAIN. THE LIGHTS AND RADIO CAME ON. THE STARTER CLICKED, BUT IT WOULD NOT TURN OVER. IT IS INTERMITTENTLY LEAVING US STRANDED. EACH TIME IT HAS HAPPENED THE VEHICLE WAS STATIONARY, PARKED ON A FLAT SURFACE.

Electrical System
Filed Oct 16, 201562,000 milesIL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE WINDOWS INDEPENDENTLY OPENED. IN ADDITION, ON SEPARATE OCCASIONS, BOTH SLIDING DOORS AND THE TAILGATE OPENED INDEPENDENTLY, THE HORN SOUNDED, AND THE FOBIK FRACTURED. THE FAILURE WITH THE DOORS, LIFTGATE, AND WINDOWS RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

Electrical System
Filed Oct 16, 201518,000 milesCA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION SWITCH WAS REPLACED PRIOR TO RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE FAILURE RECURRED AFTER THE REPAIRS. THE DEALER STATED THAT THE PART MIGHT BECOME AVAILABLE IN FOUR TO SIX WEEKS. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Electrical System
Filed Oct 16, 2015127,000 milesGA

I AM A USED CAR DEALER. I PURCHASED VEHICLE FROM THE DEALERSHIP. IT WAS A TRADE IN. I SOLD THE VEHICLE . THE NEXT DAY THE CUSTOMER CALLED AND SAID THE WIPERS CAME ON WITHOUT BEING TURNED ON. LIGHTS WERE FLASHING IN THE DASH AND IT SHUT OFF SEVERAL TIMES WHEN THEY MADE A TURN. THE VEHICLE WAS TAKEN TO DEALERSHIP. I PAID $983 FOR THE REPAIRS. VEHICLE WAS PICKED UP BY MY CUSTOMER. IT WAS NOT FIXED, SAME THINGS WERE HAPPENING. IT WAS TAKEN BACK TO SHOP, STILL AT DEALERSHIP SHOP. THE SERVICE MANAGER TOLD ME IT CANNOT BE FIXED. I HAVE TRIED TO CONTACT THE CASE MANAGER, BUT SHE IS NOT AVAILABLE AND DOES NOT RETURN CALLS. MY CUSTOMER HAD CALLED ME AND TOLD ME SHE HAD THE SAME PROBLEM AND WANTED ME TO FIND OUT WHAT IS GOING ON WITH THE CASE. THE CUSTOMER IS NOT PAYING ME ON THE VEHICLE AT ALL. I AM A BUY HERE PAY HERE DEALER. IT IS UNSAFE TO DRIVE DUE TO ALL THE THINGS THAT ARE GOING ON AND OFF AND IT SHUTTING OFF.

Electrical System
Filed Oct 16, 201567,000 milesWI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Air Bags
Filed Oct 15, 2015CA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 14, 201560,000 milesMA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE PADS AND RIOTERS MALFUNCTIONED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Electrical System
Filed Oct 14, 2015MI

IGNITION CLICKS, HAVE TO MANIPULATE KEY TO GET IGNITION TO CATCH AND START CAR, WILL STALL/CUT POWER AT RANDOM TIMES INCLUDING WHILE DRIVING DOWN ROAD AND FREEWAY AT VARIOUS SPEEDS. KEY FOBS WORK SPORADICALLY EVEN THOUGH BATTERIES HAVE BEEN CHANGED IN BOTH. MAJOR SAFETY ISSUE WHEN IT CUTS OUT WHILE DRIVING DOWN THE ROAD WITH CHILDREN IN THE CAR. THERE IS A RECALL FOR THIS HOWEVER THE CUT OFF MANUFACTURE DATE IS LITERALLY 2 MONTHS BEFORE MY VEHICLE WAS MANUFACTURED. NEED THIS ISSUE RESOLVED ASAP.

Electrical System › Ignition
Filed Oct 14, 201584,000 milesTX

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION SWITCH NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THE VEHICLE REMAINED ON AND RUNNING AFTER REMOVING THE IGNITION KEY FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 84,000.

Electrical System
Filed Oct 14, 2015NJ

2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL LACK OF REPLACEMENT PARTS. *SMD RECALL #14V373000. *JB

Air Bags
Filed Oct 14, 2015SC

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 01/20/16 *BF UPDATED 01/27/16*LJ THE RECALL ISSUE WAS RESOLVED. UPDATED 02/04/16.*J *JS

Electrical System
Filed Oct 13, 2015CA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY AND HAD TO BE PUSHED OFF THE ROAD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Oct 9, 20154,000 milesNY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE DOOR FAILED TO LOCK AND UNLOCK ELECTRONICALLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

Air Bags
Filed Oct 9, 2015FL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Oct 9, 2015800 milesPA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FAILURE COULD BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800. UPDATED 04/04/16*LJ THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. UPDATED 04/20/16.*JB

Air Bags
Filed Oct 9, 2015WI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 9, 2015WV

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed Oct 8, 201560,000 milesPA

WAS DRIVING OUR 2010 CHRYSLER TOWN AND COUNTRY STRAIGHT DOWN THE ROAD IN OUR HOUSING PLAN WHEN THE ENGINE SHUT OFF. ALL OF THE ELECTRONICS IN THE CAR STILL OPERATED BUT, THERE WAS NO POWER STEERING OR BRAKES. HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD TO STOP. THE VEHICLE ENDED UP STOPPING ON A HILL BUT, WITHOUT THE BRAKES IT STARTED TO DRIFT BACKWARDS. AT THIS POINT THE EMERGENCY BRAKE WAS PUSHED TO GET THE VEHICLE TO STOP. THIS HAPPENED THE VERY NEXT DAY AS WELL. LUCKILY WE WERE NOT DRIVING DOWN THE HIGHWAY AS MY 3 CHILDREN IN THE VEHICLE. THIS COULD BE DEADLY IF DRIVING AT 60 MPH DOWN THE HIGHWAY.

Service Brakes
Filed Oct 8, 201558,000 milesPA

WHILE DRIVING THE VEHICLE THE ENGINE TURNS OFF AND THERE IS A LOSS OF BRAKES, STEERING AND ENGINE.

Electrical System
Filed Oct 7, 2015125,000 milesOH

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER, WHICH ALMOST RESULTED IN A CRASH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

Electrical System
Filed Oct 6, 201524,000 milesNY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER STATED THAT PARTS WERE NOT AVAILABLE AND THEY WOULD NOTIFY HIM WHEN PARTS WERE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT INTERMITTENTLY THE KEY WILL FAIL TO START OR RELEASE FROM THE IGNITION SOURCE. THE FAILURE MILEAGE WAS 24,000.

Electrical System
Filed Oct 6, 2015CA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 5, 2015OH

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 5, 2015TX

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE RECALL PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 3, 2015TN

NHTSA SAFETY RECALL 14V-373 WIRELESS IGNITION MODULE - TRYING TO GET REPAIRED FOR 4 MONTHS. NO RESPONSE FROM FCA AND LOCAL DEALER ( GUPTON MOTORS , SPRINGFIELD TN ) CLAIMS THEY ONLY RECEIVE 2 REPLACEMENT MODULES PER MONTH. LIGHT, WINDOWS, LOCKS, HVAC INTERMITTENTLY SHUT OFF WHILE DRIVING.

Unknown or Other
Filed Oct 2, 201585,000 milesMD

THE HEAD LIGHTS NO LONGER WORK, THE CAR CUTS OFF AT RANDOM, RADIO WINDOWS ARE POSSESSED. THIS HAS ALL BE ATTRIBUTED TO A FAULTY TIPM.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →