Page 12 of 32 · complaints 551–600 of 1,556

2010 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Engine
Filed Apr 1, 201698,000 milesNC

AFTER GETTING HUNG UP IN TRAFFIC ON I-395 IN WASHINGTON D.C., THE ENGINE SHUT OFF WHEN I WAS GOING ABOUT 15 MPH. THERE WERE TONS OF PEOPLE BEHIND ME AND BY THE GRACE OF GOD WE DID NOT GET HIT. THIS CONTINUES TO HAPPEN. I HAVE HAD SEVERAL COMPONENTS REPLACED BUT THE PROBLEM STILL PERSISTS. I HAVE SEEN COMPLAINTS ABOUT THIS ISSUE ON SEVERAL WEBSITES WITH NO SOLUTION.

Electronic Stability Control (esc)
Filed Apr 1, 2016129,000 milesNE

I BOUGHT MY 2010 TOWN AND COUNTRY IN JUNE 2015 SINCE HAVING IT THIS INCIDENT HAS HAPPENED ABOUT 4 OR 5 TIMES WHERE I AM DRIVING DOWN THE STREET GOING AROUND 20-30 MILES AN HR WHEN MY ESP LIGHT WILL COME ON AND MY BRAKES AND STEERING WHEEL LOCK UP AND THE VEHICLE STALLS UNTIL I TURN THE CAR OFF AND RESTART IT. THIS IS VERY FRUSTRATING AND SCARY WHEN I HAVE CHILDREN IN THE CAR.

Suspension
Filed Mar 28, 201677,727 milesMA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, IT WOULD GO TO THE FLOOR WITH A GRINDING SOUND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE AXLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V055000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,727.

Power Train
Filed Mar 25, 201677,500 milesMI

THERE IS A SERVICE BULLETIN FOR THIS ISSUE I HAVE AS FAR AS THE SHIFT HARDNESS, AND THERE IS ANOTHER ONE FOR THE NOISE, FROM THE BEARING. POWER TRAIN:AUTOMATIC TRANSMISSION ' ODATE REPORTED OCTOBER 23, 2010 ONHTSA REFERENCE #10036864 OTSB REFERENCE #SB-21-008-10 DESCRIPTION: CHRYSLER/DODGE/JEEP: TRANSFER GEAR BEARING NOISE. A HIGH PITCH NOISE OR GROWL COMING FROM THE LEFT SIDE OF THE VEHICLE.. APPLIES TO VEHICLES EQUIPPED WITH 62TE AUTOMATIC TRANSMISSION (SALES CODE DG2) BUILT 1/1/10-7/28/10. *PE POWER TRAIN:AUTOMATIC TRANSMISSION DATE REPORTED:OCTOBER 23, 2010 NHTSA REFERENCE:#10036864 TSB REFERENCE:#SB-21-008-10 DESCRIPTION: CHRYSLER/DODGE/JEEP: TRANSFER GEAR BEARING NOISE. A HIGH PITCH NOISE OR GROWL COMING FROM THE LEFT SIDE OF THE VEHICLE.. APPLIES TO VEHICLES EQUIPPED WITH 62TE AUTOMATIC TRANSMISSION (SALES CODE DG2) BUILT 1/1/10-7/28/10. *PE WHEN THEY MANUFACTURE KNOWS THERE IS ISSUES WITH THEIR PRODUCT, AND WILL NOT DUE ANYTHING ABOUT IT, SOMEBODY ELSE NEEDS TO STEP UP AND FORCE THEM TO FIX IT. I HAVE BOTH ISSUES WITH MY TRANSMISSION, AND "I AM OUT OF WARRANTY" BY 9 MONTHS.

Air Bags
Filed Mar 23, 2016MI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Exterior Lighting
Filed Mar 21, 201680,000 milesCT

THE HEAD LAMPS STOPPED WORKING AN EVENING. THEY TURNED ON AND OFF FOR AWHILE AND NOW THEY JUST TURN ON FOR 1 SECOND WHEN I SATRT THE CAR AND THEN GO OFF.

Electrical System
Filed Mar 16, 201677,000 milesMN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Electronic Stability Control (esc)
Filed Mar 16, 2016MS

THE VAN STALLED WHILE DRIVING DOWN A BUSY HIGHWAY. I LOST ALL CONTROL AND THE CAR SHUT DOWN. I HAD NO CONTROL OVER SPEED, STEERING OR BRAKES. I ALSO COULD NOT PULL OVER DUE TO BEING IN CENTER LANE. ALL I COULD DO WAS COAST TO A STOP AND PUT ON FLASHERS. I THEN PUT IN PARK AND RESTARTED ENGINE.

Electrical System
Filed Mar 16, 2016120,000 milesMI

VEHICLE STALLS WHILE DRIVING. RADIO TURNS OFF WHILE DRIVING. UNINTENDED ACCELERATION. ONE OCCURRENCE OF NOT SHIFTING OUT OF 2ND GEAR. CLICKING NOISE HEARD FROM OUTSIDE OF VEHICLE WHEN OFF FOR EXTENDED PERIOD OF TIME.

Air Bags
Filed Mar 10, 2016TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 9, 2016NY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE MANUFACTURER TO SERVICE THE VEHICLES WAS DISTRIBUTING TWO RECALL PARTS PER WEEK. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed Mar 9, 2016130,000 milesFL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE KEY REMAINED IN THE ACCESSORY POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THE BUTTON ON THE GEAR SHIFTER BECAME LOOSE AND FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed Mar 9, 2016WI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Mar 7, 201690,000 milesNJ

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Mar 4, 201663,788 milesMN

FOLLOW UP TO COMPLAINT# 10826063 (2010 CHRYSLER T&C LIMITED W/4.0L ENGINE DIES UNPREDICTABLY WHILE UNDER WAY). TOOK VEHICLE TO DEALER. NO CODES THROUGH OBDII FOUND. ALL RECALLS DETERMINED TO BE UP TO DATE. COULD NOT DETERMINE PROBLEM. LEFT VEHICLE WITH DEALER FOR 9 DAYS. TECH HOOKED UP COMPUTER AND DROVE EACH DAY BACK AND FORTH TO HIS HOME. PUT ON 150 MILES. STILL NO PROBLEM. CUSTOMER PICKED UP VEHICLE. WIFE REFUSED TO DRIVE IT. HUSBAND TRADED CARS WITH HER. AT 162 MILES LATER ON 3/4/2016 IT DIED AGAIN WHILE HUSBAND WAS MAKING SLOW RIGHT-HAND TURN AT SIGNALED INTERSECTION. LOST POWER STEERING AND ALMOST HIT VEHICLE MAKING LEFT TURN ONTO SAME ROAD GOING SAME DIRECTION. RESTARTED. DIED AGAIN 300 YARDS LATER GOING 30MPH. WHILE COASTING, PUT VEHICLE IN NEUTRAL, RESTARTED AND PUT VEHICLE BACK IN DRIVE BEFORE IT CAME TO A STOP. PER PREVIOUS COMPLAINT, THIS ALL STARTED HAPPENING AFTER REPLACING THE ORIGINAL FACTORY BATTERY. ORIGINAL FACTORY BATTERY WAS DURACELL 500 CCA. NEW BATTERY IS DURACELL ULTRA 800 CCA. REPORT FILED WITH CHRYSLER. FAMILY LOOKING TO FIND A NON-CHRYSLER REPLACEMENT VEHICLE (WAITING FOR AUTO SHOW SPECIALS LATER THIS MONTH), BUT IN REVIEWING THE ODI DATABASE ON OTHER VEHICLES CONSIDERED AS REPLACEMENTS, HAVE DETERMINED THIS IS A SYSTEM WIDE PROBLEM AMONG MANY, MANY MANUFACTURERS. COULD IT BE RELATED TO ALL OF THE NEW FANCY ELECTRONICS? WHAT HAVE THE CAR MAKERS DONE?

Electrical System
Filed Mar 4, 2016GA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Mar 4, 201690,000 milesOH

VAN WILL UNEXPECTEDLY BECOME UNRESPONSIVE WHILE DRIVING. ESP LIGHT COMES ON. NO POWER STEERING. BRAKES HARD TO PUSH. LOSS OF CONTROL. VERY SCARY. HAVE TO TRY TO PULL OVER. PUT IN PARK. THEN RESTART VAN. ALL RECALLS HAVE BEEN PREFORMED. DEALER CAN NOT REPLICATE ISSUE. NO CODE FOR DEALER TO DETERMIN PROBLEM. HAS BEEN TO DEALER THREE TIMES. THIS ISSUE HAS OCCURRED 4 TIMES NOW WITH NO RESOLUTION. VERY UNSAFE. CHRYSLER CUSTOMER CARE HAS BEEN MADE AWARE OF PROBLEM. CAN NOT COME UP WITH SOLUTION.SINCE THEY CAN NOT REPLICATE. WILL NOT OFFER TO BUY BACK CAR. PLEASE HELP

Electrical System
Filed Mar 3, 2016IL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Mar 2, 2016103,000 milesGA

#1 - I WAS SITTING IN MY VAN WITH THE CAR ON WHEN IT ALL OF A SUDDEN LOST POWER, SHUT OFF, AND THEN RESTARTED ON ITS OWN. #2 - I WAS AT A STOP LIGHT TURNING LEFT. I STARTED TO GO AND THEN THE GAUGES IN THE CAR STARTING GOING BACK AND FORTH AND THE LIGHTS (CHECK ENGINE LIGHT, ETC) STARTING GOING OFF AND ON AS WELL. THEN MY CAR JUST SHUT OFF. I HAD TO HURRY AND THROW IT IN TO PARK AND THEN START THE CAR BACK UP. THANKFULLY I WAS SLOWING DOWN BECAUSE TRAFFIC WAS BACKED UP, IF IT WASN'T I WOULD HAVE BEEN HIT FROM BEHIND!

Electrical System
Filed Mar 2, 201682,041 milesCA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE WOULD STALL WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,041. PART DISTRIBUTION DISCONNECT.

Electrical System
Filed Mar 1, 201625,000 milesNC

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. AFTER STARTING THE VEHICLE, THERE WAS A LOSS OF ELECTRICAL POWER, INCLUDING THE TURN SIGNALS AND AIR CONDITIONER. THE CONTACT HAD TO WIGGLE THE KEY IN THE IGNITION TO REGAIN FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/20/16*LJ *TR

Electrical System
Filed Mar 1, 2016NC

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER SCHEDULED THE REPAIR IN FEBRUARY OF 2016. UPON THE CONTACT'S ARRIVAL, SHE WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A POTENTIAL FAILURE CONCERNING THE ELECTRICAL SYSTEM, BUT WAS UNABLE TO DETERMINE WHAT THE CAUSE OF THE FAILURE WAS FOR MONTHS. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 29, 2016IN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Feb 29, 201685,000 milesCA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD STALL. THE CONTACT HAD TO PLACE THE GEAR SHIFTER IN NEUTRAL AND RESTART THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER CONTROL MODULE AND THE EGR WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.......UPDATED 04/01/16 *BF *TR

Electrical System
Filed Feb 26, 2016MI

ENGINE STALLING AT SLOWER SPEEDS MULTIPLE TIMES A DAY. RECALL DONE TWICE, THROTTLE BODY AND EGR REPLACED, NO LUCK STILL STALLS, BEEN DOING THIS FOR A YEAR NOW, ACCIDENT WAITING TO HAPPEN.

Structure › Body › Door
Filed Feb 23, 201655,002 milesTX

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR NEVER LOCKED. WHILE THE CONTACT WAS SEATED IN THE REAR OF THE VEHICLE AS IT TRAVELED APPROXIMATELY 15 MPH, THE CONTACT PULLED THE REAR PASSENGER SIDE DOOR OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,002.

Electrical System
Filed Feb 22, 2016MI

RECALL NOTICE R03/NHTSA 14V-373, RECEIVED 8/4/16, DEALER HAS NOT RESPONDED WITH AN APPOINTMENT AFTER TWO CALLS BY ME.

Air Bags
Filed Feb 22, 2016WA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 22, 2016FL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Feb 19, 201690,000 milesNY

SAFETY RECALL L25. I HAVE CONTACTED DRIVER'S VILLAGE CHRYSLER DEALER ON 3 OCCASIONS (JANUARY 9, 23, AND FEBRUARY 19) TO INQUIRE ABOUT REPLACING THE WIN MODULE AND 2 FOBIKS AND HAVE BEEN TOLD ON EACH OCCASION THAT THE MANUFACTURER HAS NOT SENT ENOUGH REPLACEMENT PARTS IN ORDER TO FIX MY VEHICLE. THE RECALL STATES TO CONTACT YOU IF "THE DEALER FAILS TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME." IT HAS BEEN 6 WEEKS AND I AM CONCERNED ABOUT MY FAMILY'S SAFETY.

Fuel/Propulsion System
Filed Feb 19, 201685,000 milesCT

WHILE OPERATING VEHICLE IT SIMPLY SHUTS OFF. NO WARNING LIGHTS ETC COME ON. THE VEHICLE WAS MANUFACTURED ON JUNE 8, 2010 IN CANADA. DEALER SAYS "NO RECALLS" ON VEHICLE YET NHTSA RECALL EXTENDS TO VEHICLES PRODUCED TO 6/17/10. DEALER COULD NOT DUPLICATE ISSUE AND OFFERS NO ASSISTANCE. ISSUE HAS ONLY OCCURRED SHORTLY AFTER STARTING CAR AND IS SPORADIC.

Engine
Filed Feb 19, 201668,000 milesIN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AND REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 68,000. UPDATED 05/06/16*LJ THE CONSUMER STATED THE EPR VALVE WAS REPLACED . UPDATED 05/09/16.*JB

Electrical System
Filed Feb 19, 2016145,000 milesVA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE DRIVING APPROXIMATELY 45 MPH, THE IGNITION SWITCH TURNED TO THE OFF ACCESSORY POSITION. THE CONTACT HAD TO RESTART THE VEHICLE SEVERAL TIMES TO MOVE OUT OF ONCOMING TRAFFIC. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MECHANIC STATED THAT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 145,000.

Air Bags
Filed Feb 18, 2016TN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Feb 18, 2016PA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 17, 2016IN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Feb 17, 2016CO

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Feb 14, 201663,000 milesMN

2010 CHRYSLER T&C LIMITED W/4.0L ENGINE. ENGINE DIED WHILE DRIVING 40MPH IN TRAFFIC ON 4-LANE ROADWAY. LOST ALL POWER INCLUDING STEERING, BRAKES, AND HEAT (IN MN WINTER). STRONG ARMED STEERING WHEEL TO GET VEHICLE TO SIDE OF ROAD (NO SHOULDER; BLOCKED RIGHT LANE). RESTARTED AND BEGAN DRIVING AGAIN. DIED TWICE MORE IN THE MILE LEFT TO HOME. SOME HISTORY: CHANGED OUT BATTERY ON 01/19/2016 AND EXPERIENCED STALLING WHEN ENGINE WAS STILL COLD AT STOP SIGNS. NEVER STALLED WHILE UNDER POWER; ONLY WHEN COASTING TO STOP SIGN. RAN OKAY WHEN WARMED UP. CLEANED BATTERY TERMINALS, THROTTLE INTAKE AND MAF SENSOR. FINALLY STOPPED STALLING AFTER FOLLOWING ONE-TIME PROCEDURE OF DISCONNECTING BATTERY FOR 10 MINS, STARTING ENGINE AND LETTING IT WARM FOR 25 MINS, ALL WITHOUT TOUCHING THE ACCELERATOR. IDEA WAS TO HAVE ONBOARD COMPUTER RELEARN ENGINE SETTINGS. WORKED FOR A WEEK BEFORE STALLING OCCURRED TODAY WHILE IN TRAFFIC ON MAIN THOROUGHFARE. WIFE NOW REFUSES TO DRIVE IT. WILL TAKE IT TO DEALER, BUT AM SURE THEY WILL TELL ME WHAT THEY TELL EVERYONE ELSE WHO HAS COMPLAINED ON THIS WEBSITE ("CAN'T FIND ANYTHING WRONG!").

Electrical System
Filed Feb 12, 201683,863 milesKY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. TWO MONTHS LATER, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFUSED TO PROVIDE ANY ADDITIONAL ASSISTANCE SINCE THE VEHICLE WAS PREVIOUSLY REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,863.

Engine
Filed Feb 10, 201685,000 milesLA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Feb 9, 2016PA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Feb 8, 201653,000 milesCA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING WHEN DRIVING OVER A BUMP IN THE ROAD. THE DEALER STATED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 53,000.

Wheels
Filed Feb 6, 201655,000 milesCT

HARDWARE AND NUT SECURING THE TIRE PRESSURE VALUE TO THE WHEEL CRACKED AND FELL OFF RESULTING IN A RAPID LOSS OF PRESSURE WHILE DRIVING ON THE HIGHWAY.

Service Brakes
Filed Feb 5, 201672,000 milesMO

AT RANDOM INTERVALS WHILE WHILE IN MOTION, EITHER ON CITY STREETS OR THE HIGHWAY, THE ELECTRICAL STABILITY CONTROLS FAULT OUT, CAUSING THE ENGINE TO SHUT OFF, AND THE STEERING WHEEL AND BRAKES TO LOCK UP. THE ONLY OPTION IS TO DRIFT TO THE SIDE OF THE ROAD, COME TO A COMPLETE STOP, AND RESTART THE CAR. THIS OCCURS MULTIPLE TIMES THROUGHOUT THE DAY, THOUGH THERE IS NO OFFICIAL DIAGNOSIS FROM CHRYSLER AS TO THE PROBLEM. IT HAS EXPERIENCED THE ISSUE FOR ABOUT 3 MONTHS AND HAS GOTTEN PROGRESSIVELY WORSE. A SEPARATE RECALL IS IN EFFECT FOR 2010 TOWN & COUNTRY CARS MANUFACTURED DURING THE FIRST PART OF THE YEAR FOR THIS PROBLEM; HOWEVER VEHICLES MANUFACTURED FROM JULY-DECEMBER OF THE SAME YEAR HAVE NO RECALL, DESPITE EXHIBITING THE SAME ISSUE. CHRYSLER HAS BEEN UNHELPFUL IN COORDINATING RESTITUTION FOR THE FAULTY SYSTEM, WHICH INDUCES DANGEROUS OPERATING CONDITIONS FOR DRIVERS, ESPECIALLY ON THE HIGHWAY. THOUGH MY FAMILY AND I HAVE NOT YET WRECKED, THIS ISSUE HAS CAUSED MULTIPLE WRECKS FOR OTHERS, AND ACCORDINGLY, NUMEROUS COMPLAINTS.

Electrical System
Filed Feb 5, 2016160,100 milesMI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,100. THE VIN WAS NOT AVAILABLE.

Structure › Body
Filed Feb 4, 2016140,000 milesMI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PREVIOUSLY MODIFIED TO HAVE WHEELCHAIR ACCESSIBILITY. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR SERVICE, THE CONTACT NOTICED CRACKS ON THE REAR SUBFRAME. THE MECHANIC DIAGNOSED THAT THE FRAME NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Feb 4, 2016KY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Feb 4, 2016100,000 milesMN

THE VEHICLE HAS LOST POWER TO ALL FUNCTIONAL SYSTEMS DUE TO TIPM SYSTEM FAIL. THE VEHICLE WAS IN OUR GARAGE.

Air Bags
Filed Feb 4, 2016MI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Feb 3, 201640,000 milesAZ

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER STOPPING AT A RED LIGHT, THE VEHICLE WOULD SUDDENLY SHUT OFF. AFTER RELEASING THE PARKING BRAKE, THE VEHICLE WAS ABLE TO BE RESTARTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →