2002 Chrysler Town And Country complaints

THE PORTABLE TRAVEL CHILD SEAT IS NOT ABLE TO BE INSTALLED IN THE VEHICLE PROPERLY. SEVERAL TECHNICIANS TRIED UNSUCCESSFULLY TO INSTALL CHILD SEAT IN VEHICLE. *AK

I OWN A 2002 CHRYSLER TOWN & COUNTRY. AT APPROX. 25K MILEAGE, LEFT FRONT STRUT REPLACED UNDER WARRANTY. NOW OUT OF WARRANTY AT 39,000 MILES, THE SWAY BAR LINKS NEED TO BE REPLACED. DEALER RECOMMENDS THAT RELATED BUSHINGS BE REPLACED AS WELL BECAUSE "WE'VE SEEN A NUMBER OF THEM GO BAD." OTHER COMMENT THAT "WE'VE SEEN THE LINKS GO EARLIER THAN THIS" INDICATE TO ME THAT THERE IS A SYSTEMIC PROBLEM(S) HERE. CAR HAS NOT BEEN DRIVEN IN EXTRAORDINARY SITUATIONS THAT MIGHT CAUSE EARLY FAILURE OF SUCH PARTS. AT THE AGE OF 55, I HAVE OWNED MANY CARS AND NEVER HAVE I EXPERIENCED SUCH EARLY FAILURE OF STEERING/SUSPENSION PARTS. HOW MANY OTHERS HAVE HAD THE SAME ISSUES WITH THESE VEHICLES? *CB

MY 2002 CHRYSLER TOWN&COUNTRY HAS AN AIRBAG LIGHT SHOWING ON THE DASH. I HAVE BEEN TOLD BY A CHRYSLER MECHANIC ITS CAUSED BY A DEFECTIVE CLOCK SPRING. I BELIEVE THIS IS A SAFETY RECALL ISSUE AND SHOULD BE FIXED AT CHRYSLER EXPENSE. ALSO THE EMERGENCY BRAKE HAS NEVER WORKED AND CHRYSLER REFUSED TO FIX IT. *CB

HI, I BOUGHT A BRAND NEW 2002 CHYSLER TOWN & COUNTRY MINIVAN AND ABOUT A WEEK LATER, I NOTICED ENGINE RAN ROUGH AT IDLE. LATELY, I NOTICED THE IDLE BECAME SMOOTH AT ABOVE 2000 FEET ELEVATION, AND ROUGH AT SEA LEVEL. I'VE BROUGHT TO 3 DIFFERENT DEALER SERVICES MORE THAN DOZEN OF TIMES COMPLAINING ABOUT THIS AND IN THE LAST VISIT I MENTIONED ABOUT THE ELEVATION SYMPTOM, THEY ALL SAID THEY CAN'T FIX IT. THE VAN IS STILL UNDER BUMPER TO BUMPER WARRANTY. I WOULD LIKE TO KNOW ANY METHOD TO RAISE MY VOICE. THANK YOU, *AK

POWER STEERING - WHINING, GROANING NOISE AND SHUTTERS OR VIBRATES IN LOW SPEED PARKING SITUATIONS. THIS HAS BEEN GOING ON SINCE THE FIRST DAY I DROVE THE CAR OFF THE LOT BACK IN 2002. THE DEALER DID POWER STEERING RECALL WORK AND A PROCEDURE TO BLEED AIR FROM THE SYSTEM BUT THERE WAS NO CHANGE. *LA

CONSUMER FOUND THAT PASSENGER'S SIDE WINDOW DID NOT ROLL DOWN WHEN DEPRESSING WINDOW BUTTON. DEALERSHIP SERVICED VEHICLE, AND NOTICED MOTOR NEEDED REPLACEMENT.*AK

WHEN TURNING THE STEERING WHEEL WHILE DRIVING/PARKING CONSUMER HEARD A LOUD CLICKING/GRINDING NOISE COMING FROM THE STEERING COLUMN. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

STEERING WHEEL HAS A VERY LOUD POPPING AND WHINING SOUND EVEN AFTER POWER STEERING HOSES WERE REPLACED IT IS WORSE SINCE HOSES WERE REPLACED. *LA

LONG CRANKING BEFORE STARTING.*AK

WHEN TURNING STEERING WHEEL TOWARDS THE RIGHT IT LOCKED UP, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO BE INSPECTED. *AK

INSPECTION BY A CHILD PROTECTION SYSTEM TECHNICIAN, REVEALED THE SHOULDER HARNESS ON THE INTERGRATED CHILD SAFETY SEAT OF 2002 CHRYSLER T/C WOULD NOT RETRACT. THIS IS SAME PROBLEM OCCURED ON THE 2ND SEAT CHILD SEAT IN VAN. THIS POSES A SERIOUS HAZARD TO THE CHILD BECAUSE THE CHILD SAFETY SEAT MAY NOT FUNCTION PROPERLY IN A CRASH. *AK

THE POWER SLIDING DOORS OPERATE ERRATICALLY. SOMETIMES THEY ACT LIKE SOMETHING IS IN THE WAY AND THE DOOR REVERSES DIRECTION. THIS OCCURRED RECENTLY AND MY DAUGHTER'S FOOT WAS SMASHED BY THE DOOR. IT DID NOT REQUIRE A DOCTOR'S VISIT BUT HER FOOT WAS BRUISED. WE TOOK THE VEHICLE TO THE DELAERSHIP AND THEY SAID THAT THERE WERE NO ERROR CODES. THEY SAID THEY CONTACTED CHRYSLER HQ AND THEY SAID IF THERE ARE NO CODES THEN THERE IS NOTHING THEY CAN DO. THERE ARE OTHER TIMES WHEN THE SLIDING DOORS ARE CLOSING AND THE IGNITION KEY IS TURNED (TO START THE ENGINE) THE DOORS REVERSE DIRECTION. THERE HAVE BEEN OTHER TIMES WHERE THE DOOR STARTED TO OPEN BUT THEN STOPPED AND HAD TO BE CLOSED MANUALLY. THIS HAPPENED FOUR TIMES IN A ROW BUT WHEN TAKEN INTO THE DELAERSHIP THEY SAID THERE WAS NO CODE SO THEY COULDN'T DO ANYTHING. THE LAST TIME THE CAR WAS IN THE SHOP THE SERVICE TECHNICIAN SAID THE CHRYSLER TECH SUPPORT TOLD THEM TO RESET ALL THE MODULES EVEN THOUGH THERE WAS NO CODE INDICATING A PROBLEM. WE KNOW THIS IS A PROBLEM SINCE THESE SYMPTOMS JUST STARTING HAPPENING IN THE PAST FEW MONTHS. THE DEALERSHIP KEEPS TELLING US THAT THEY KNOW SOMETHING IS WRONG BUT WITHOUT A CODE THERE IS NOTHING THEY CAN DO.*AK

TRANSMISSION FAILED AT 66,000 MILES IN THE MIDDLE OF THE HIGHWAY. FRONT WHEELS LOCKED UP AND WAS UNABLE TO ROLL INTO NEUTRAL. THE WHEELS GAVE, AFTER PRAYER, AND THE VEHICLE WAS ABLE TO BE ROLLED TO THE SHOULDER. WHEELS LOCKED UP AGAIN ONCE THE VEHICLE WAS ON THE SHOULDER. VEHICLE WAS TOWED TO THE NEAREST CHRYSLER DEALERSHIP. WAS TOLD IT WOULD BE NECESSARY TO REPLACE TRANSMISSION. IT WILL COST $3200. CHRYSLER REFUSES TO GRANT A "GOODWILL REPAIR" EVEN THOUGH IT'S DUE TO A TECHNICAL FAILURE AND NOT A WEAR AND TEAR OR POOR SERVICE FAILURE. I AM IN THE PROCESS OF SENDING A COMPLAINT LETTER TO DAIMLER-CHRYSLER, FOX 5 NEWS, AND THE CENTER FOR AUTO SAFETY. *LA

2002 CHRYSLER TOWN & COUNTRY EX WITH SUPPLEMENTAL SIDE AIR BAGS. THE VEHICLE WAS IN A SIDE IMPACT CRASH WITH OVER $17,000 IN DAMAGE AND THE SIDE AIR BAGS DID NOT FIRE. *LA

MY 2002 TOWN & COUNTRY HAS BEEN IN THE SHOP 5/6 TIMES FOR REAR ABNORMAL NOISE AND EXCESSIVE STEERING NOISE. *LA

STEERING NOISE IS ABNORMALLY LOUD. AUTHORIZED SERVICE (CHRYSLER ) HAS HAD 5 CRACKS AT TRYING TO FIX THE PROBLEM. IS STILL UNDER WARRANTY AND I HAVE TRIED TO ENACT THE LEMON LAW.CHRYSLER HAD THEIR FINAL REPAIR ATTEMPT AND KEEP THE VEHICLE FOR MORE REPAIRS.*AK

WENT IT RAINS OR IT IS VERY DAMP OUR POWER STEER WILLL NOT WORK. IF WE TURN OFF THE CAR AND START IT AGAIN IT IS OKAY. I HAVE HAD THE TENSION AND PULLEY REPLACED AND WHEN THE COLLLER HOSE BROKE AND I LOST POWER STEERING. *AK

AIRBAG WARNING LIGHT ILLUMINATED. CONSUMER SUSPECTED IT MAY HAVE BEEN RELATED TO RECALL NOTICE 02V293000 CONCERNING CLOCKSPRING FAILURE. *AK THE LIGHT ILLUMINATE WHEN THE VEHICLE WAS COLD AND WHEN THE STEERING WHEEL WAS TURNED. *TS *NLM

PROBLEMS WITH ENGINE WHEN AIR CONDITIONER OR HEATER WAS OPERATIVE.*MR (NAR) THE CONSUMER NOTICED THAT WHEN THE HEAT OR A/C WERE ON THE ENGINE STRAINED. THE DEALER REPLACED THE COMPRESSOR BUT THAT DID NOT ALLEVIATE THE PROBLEM. THE CONSUMER ALSO NOTICED A CLICKING SOUND COMING FORM THE STEERING WHEEL AND THE STEERING WHEEL SEEMED LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE PARTS WERE ORDERED TO MAKE THE REPAIR. PRIOR TO THE REPAIRS BEING MADE THE CONSUMER'S SON LOST CONTROL OF THE VEHICLE DAMAGING THE ENTIRE DRIVER'S SIDE. THE DRIVER INDICATED THAT HE WAS ATTEMPTING TO MAKE A RIGHT HAND TURN WHEN HE HEARD A POP AND LOST CONTROL OF THE VEHICLE. THE STEERING BOX WAS REPLACED UNDER WARRANTY BUT A FEW MONTHS LATER THE POP NOISE RETURNED. *NM

CONTINUING PROBLEM OF VEHICLE NOT GOING INTO REVERSE AND BOGGING DOWN AT HIGHWAY SPEEDS, HAVE TAKEN TO DEALER TWICE AND THEY HAVE NOT BEEN ABLE TO DUPLICATE PROBLEM.*AK

BRAKES SQUEAK WHILE DRIVING AT ANY SPEED. DEALER REPLACED THE BRAKES TWICE, BUT THE SQUEAKING NOISE COULD STILL BE HEARD. ALSO, WHEN THE AUTOMATIC TRANSMISSION WAS SHIFTED INTO REVERSE VEHICLE ROLLEED FORWARD. *AK

DEALER TOLD ME NOTHING WRONG WITH THE CAR, SOLD ME THE CAR AND LET US DRIVE IT OFF THE LOT WITHOUT PERFORMING A STOP SALE RECALL WORK. I DON'T WANT THE VEHICLE. I WOULD NOT HAVE BOUGHT IT IF I HAD BEEN INFORMED THE RECALL WORK HAD NOT BEEN DONE. THE RECALL WAS ISSUED IN OCTOBER 2002, ALMOST A YEAR AGO. THE RECALL WORK HAS NOT BEEN DONE. I DO NOT FEEL SAFE IN THE VEHICLE AND DO NOT WANT TO ENDANGER ME, MY WIFE, OR ANYONE ELSE ON THE ROAD BY DRIVING IT ANYWHERE, INCLUDING THE DEALER WHOM I DO NOT TRUST DUE TO THIS AND INCIDENTS THAT HAVE HAPPENED SINCE PURCHASE. I CANNOT FIT A DETAILED DESCRIPTION OF EVENTS DUE TO LIMITED CHARACTER SPACE IN THE ON-LINE SUBMITTAL. SUBJECT: ILLEGAL TRANSACTION AND MISREPRESENTATION BY ARCHER MOTORS; VEHICLE VIN [XXX] REF. DAIMLERCHRYSLER SAFETY RECALL NO. B25 - FUEL TANK CONTROL VALVE CHRYSLER CUSTOMER SERVICE FILE #11696229, CHRYSLER FINANCIAL FILE # [XXX] THE TRANSACTION SHOULD NEVER HAVE TAKEN PLACE BECAUSE WE WOULD NOT HAVE SIGNED THE CONTRACT NOR DRIVEN IT OFF THE LOT HAD WE KNOWN IT WAS A STOP SALE RECALL, AND THE WORK HAD NOT BEEN PERFORMED. WE DO NOT FEEL THE DEALERSHIP IS PERFORMING DILIGENTLY TO PROTECT ITS CUSTOMERS. THERE WERE SEVERAL OTHER 2002 TOWN AND COUNTRY VANS ON THAT SAME LOT. I WONDER IF ANY OF THEM HAVE NOT HAD THE SAME GAS TANK RECALL WORK PERFORMED? WE ASK THAT ARCHER MOTOR SALES CORPORATION RESCIND OR UNDO THIS CONTRACT AND MAKE US WHOLE AGAIN. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

TODAY MY CHRYSLER T&C BROKE DOWN ON ME. I WAS VERY UPSET THAT THIS HAPPENED TO ME IT'S NOT EVEN 1 YEAR OLD YET. I HAD TO LEAVE IT AT THE DEALER OVER THE WEEKEND AND THAT IS OUR ONLY VEHICLE. I TRIED TO GET A RENTAL BUT THEY WANTED TO CHARGE ME A $50.00 DEPOSIT WHEN WE WOULD USUALLY PAY A $5.00 ONE NOT ONLY THAT, I HAVE A SERVICE CONTRACT WITH CHRYSLER AND MY OWN AUTO INSURANCE IT'S SAD TO KNOW THAT I HAD TO FIND A RIDE HOME, AND FIND SOMEONE TO PICK UP MY KIDS FROM SCHOOL WHILE I WAS STRANDED WAITING FOR THE TOW TRUCK TO ARRIVE. I DONT THINK THIS IS FAIR TO ME BECAUSE WE PAID A PRETTY PENNY FOR ALL THE EXTRA COVERAGE 7YR. OR 7000 MILES AND TO GET TREATED THIS WAY...PLEASE SOMEONE HELP!! THANK YOU *LA

AIRBAG LIGHT ON IN DASHBOARD. WAS BLINKING OFF/ON SINCE 30,000 MILES. LIGHT STAYS ON CONTINUOUSLY. TOLD AIRBAGS WON'T WORK IN COLLISION. NOT COVERED BY CHRYSLER OR MY EXTENDED WARRANTY. FIRST TOLD WAS CLOCK SWITCH THEN TOLD WAS COMPUTER AIRBAG MODULE. I HAVE NOT HAD ANY FRONT END COLLISIONS. *JB

WHEN THE VEHICLE HIT A BUMP THE 2ND ROW CAPTAINS CHAIR BECAME UNLATCHED FROM THE TRACK AND CAME FORWARD. ON ONE OCCASION THE SEAT WAS OCCUPIED BY A CHILD WHEN THIS OCCURRED AND THE CHILD SUSTAINED MINOR FACIAL INJURIES THE CHILD'S FACE. *JB *NLM

PREMATURE BRAKE COMPONENT WEAR ON CHRYSLER MINI-VAN. BRAKES HAVE BEEN NOISEY SINCE 2000 MILES, MULTIPLE TRIPS TO DEALER FOR REPAIRS FINALLY NOISE PROGRESSED TO HARSH GRINDING @ 20,000 MILES. DEALER REPLACED PADS AND CLAIMS THIS IS ABNORMAL BUT NOTHING HE CAN DO ABOUT IT. I HAVE NEVER HAD A VEHICLE REQUIRE BRAKES SO SOON, NEVER HAD A VEHICLE WHICH MADE SO MUCH BRAKE NOISE AFTER ONLY 2000 MILES. MY COMPLAINT IS THAT THE BRAKING SYSTEM IS NOT DESIGNED TO HANDLE THE VEHICLE WEIGHT UNDER NORMAL OPERATING CONDITIONS. THIS COULD RESULT IN A SERIOUS ACCIDENT IF NOT RESOLVED.

PROBLEMS WITH THE BRIGHTNESS OF VEHICLE'S LOW BEAMS.*MR *CB

I BOUGHT A 2002 CHRYSLER TOWN & COUNTRY IN AUGUST, 2002. IN OCTOBER, 2002, I HAD TO RETURN VEHICLE TO THE DEALERSHIP BECAUSE I WAS HAVING PROBLEMS WITH THE TRANSMISSION. THEY TOLD ME IT WAS A COMPUTER PROBLEM. THE TRANSMISSION DID FINE UNTIL AROUND THE MIDDLE OF 2003 WHEN I NOTICED THE TRANSMISSION PROBLEM AGAIN. THE CAR WAS TAKEN BACK TO THE DEALERSHIP IN JULY 2002, AND THE TRANSMISSION HAD TO BE OVER HAULED. THEY WOULD NOT PUT IN A NEW TRANSMISSION. SOMETHING ABOUT THE 70% RULE. I PICKED UP THE CAR ON 8/30/03 FROM THE DEALERSHIP AND THE CAR IS RUNNING OK NOW. I AM JUST WONDERING IF OTHER PEOPLE HAVE HAD TRANSMISSION PROBLEMS ON THIS VEHICLE.*AK

CHECK ENGINE LIGHT KEEPS COMING ON. IT WILL TURN-OFF LATER, AND THEN RETURN. USUALLY AFTER DRIVING IN REVERSE. HAD IT REPAIRED AT A FIVE-STAR DEALER THREE TIMES.*AK

VEHICLE IN SERVICE 11/02. AT 12,000 MILES ONE ROTOR REPLACED UNDER WARRANTY DUE TO BRAKE PULSATION. AT 15,000 MILES BRAKES SQUEALED WHEN APPLIED AT SLOW SPEEDS (GOOD PADS). LIGHT BRAKE PULSATION STARTED AT 24,000 MILES. ROTORS TURNED AT 33,350 MILES DUE TO HEAVY BRAKE PULSATION IN STEERING WHEEL. AT 35,787 WAS TOLD BOTH FRONT ROTORS NEEDED TO BE REPLACED AS THEY WERE WARPED. HAVE OWNED TWO PREVIOUS DISK BRAKE CHRYSLER PRODUCTS AND HAD POOR PERFORMANCE IN REFERENCE TO PULSATING BRAKES THAT I HAVE NOT HAD FROM GM OR FORD PRODUCTS. FRIENDS THAT HAVE CHRYLSER VEHICLES HAVE SAME BRAKE PULSATION PROBLEM. CONTACTED CHRYSLER CUSTOMER SERVICE AND ASKED TO SPEAK TO A SUPERVISOR AND WAS DENIED. CHRYSLER COMPLAINT # 11578986. WOULD NOT ASSIST AT ALL IN RESOLVING ISSUE WITH BRAKES. *AK

AUTOMATIC TRANSMISSION DISENGAGED WHILE DRIVING. DEALER WAS UNABLE TO DUPLICATE OR CORRECT THE PROBLEM. *AK THE SERVICE DEALER MANAGER VERIFIED AND EXPERIENCED THESE CONDITIONS AND WAS UNABLE TO CORRECT THE PROBLEM. TWO DAYS AFTER THE PURCHASE, THE VAN SHUTTERED AT LOW SPEED, LOW RPMS IN REVERSE, SLIPPED OUT OF GEAR WHEN ATTEMPTING TO ASCEND IN GRADE, THE CHECK ENGINE LIGHT HAD COME ON. OTHER PROBLEMS THAT OCCURRED, WERE AS FOLLOWED: THE BRAKE CALIPERS WERE SQUEALING WHICH MAY HAVE BEEN DUE TO STICKING, THE VEHICLE LEANED TO THE LEFT, AND THE RIGHT SLIDING DOOR DIDN'T OPEN FROM THE INSIDE SWITCH. *SCC *JB

GENERATION 3 SEAT BELTS MAY BE DANGEROUS. *CB

I OWN A 2002 CHRYSLER TOWN & COUNTRY LIMITED, I FEEL THAT THE DOOR LOCK SYMBOL ON THE DRIVER AND PASSENGER DOORS IS A SECURITY AND SAFETY ISSUE, WHEN YOU LOCK THE DOORS THE BUTTON IS PUSHED DOWN, TO UNLOCK THE DOORS YOU PUSH UP. THE DOOR LOCK SYMBOL ON THE 2002 CHRYSLER TOWN & COUNTRY LIMITED IS ABOVE THE BUTTON: IT READS: LOCK, A PERSON WHO COULD BE IN A PERSONAL, SECURITY, AND SAFETY SITUATION, WANTING TO LOCK THE DOOR, AND WAS IN A PANICKY SITUATION AND WANTED TO LOCK THE DOORS WOULD PUSH THE BUTTON UP BECAUSE THE LOCK SYMBOL IS ON THE TOP, BUT INSTEAD THEY ARE UNLOCKING THE DOORS. I ALSO OWN A 2002 DODGE CLASS B VAN/CAMPER, AND THE DOOR LOCK SYMBOL IS BELOW THE BUTTON, SO YOU KNOW WHEN YOU LOOK AT THE DOOR LOCK SYMBOL, AND YOU PUSH THE BUTTON DOWN TOWARDS LOCK, THE DOORS ARE LOCKED. DID CONTACT DAIMLER CHRYSLER IN JUNE 2003, AND ON JUNE 20, 2003, RECEIVED A REPLY FROM AN INDIVIDUAL CALLED GLENN WHO STATED THAT MY THOUGHTS WOULD BE PASSED ALONG TO THEIR VEHICLE SAFETY DEPARTMENT, HE ALSO FORWARDED A REFERENCE # 11372235, TO DATE I HAVE NOT HEARD FROM DAIMLER CHRYSLER I BELIEVE THAT AN INDIVIDUAL BEING IN A SITUATION REQUIRING THEM TO QUICKLY LOCKING THE DOORS, AND BEING IN A CHRYSLER TOWN & COUNTRY QUICKLY LOOKING AT THE DOOR LOCK COULD POSSIBLY PUSH THE BUTTON UP THINKING THE DOORS ARE GOING TO LOCK AS THE SYMBOL FOR LOCK IS ON THE TOP, BUT THE DOORS ARE GOING TO BE UNLOCKED. I FEEL THAT DAIMLERCHRYSLER SHOULD TAKE ACTION AND CHANGE THE SYMBOL FOR THE DOOR LOCK, WOULD APP

I OWN A 2002 CHRYSLER TOWN & COUNTRY LIMITED, I FEEL THAT THE DOOR LOCK SYMBOL ON THE DRIVER AND PASSENGER DOORS IS A SECURITY AND SAFETY ISSUE, WHEN YOU LOCK THE DOORS THE BUTTON IS PUSHED DOWN, TO UNLOCK THE DOORS YOU PUSH THE BUTTON UP. THE DOOR LOCK SYMBOL IS ABOVE THE BUTTON: IT READS: LOCK, A PERSON COULD BE IN A PERSONAL, SECURITY, AND SAFETY SITUATION, WANTING TO LOCK THE DOORS, AND WAS IN A PANICKY SITUATION, AND WANTED TO LOCK THE DOORS WOULD PUSH THE BUTTON UP BECAUSE THE LOCK SYMBOL IS ON THE TOP OF THE BUTTON, BUT INSTEAD THEY WOULD BE UNLOCKING THE DOORS. I HAVE CONTACTED CHRYSLER DAIMLER ON JUNE 20, 03, THEY GAVE ME A REFRENCE NUMBER: 11372235, NEVER HEARD FROM THEM AGAIN, CONTACTED THEM AGAIN, AND STILL HAVE NOT HEARD FROM THEM. I FEEL THAT THEY SHOULD CHANGE THE LOCK SYMBOL ABOVE THE BUTTON, AND PLACE IT BELOW THE BUTTON. I ALSO OWN A 2002 DODGE, CLASS B VAN/CAMPER AND THE LOCK SYMBOL IS IN THE PROPER POSITION, BELOW THE LOCK & UNLOCK DOOR BUTTON. I HAVE RECENTLY RETIRED FROM THE NEW BEDFORD, MA POLICE DEPARTMENT, SERVED 38 1/2 YEARS, AND I FEEL THAT A WOMAN ENTERING HER VEHICLE IN A SHOPPING CENTER, AND WAS APPROACHED BY AN INDIVIDUAL WHO WAS GOING TO CAR JACK HER VEHICLE, THIS WOMAN BEING IN A PANICK SITUATION THINKING SHE IS LOCKING HER VEHICLE BECAUSE SHE SEES THE LOCK SYMBOL ABOVE THE DOOR LOCK/UNLOCK BUTTON PUSHES THE BUTTON UP WOULD BE INSTEAD UNLOCKING HER DOORS.

FLIMSY SEAT HANDLE DESIGN BROKE OFF WHILE MY 5 YEAR OLD DAUGHTER WAS HOLDING ON TO IT WHILE MANUEVERING THE AWKWARDLY SMALL SPACE TO GET OUT OF THE REAR SEAT, CAUSING HER TO FALL OUT OF THE VEHICLE AND BE INJURED.*AK

WHILE DRVING STEERING HIGH PRESSURE HOSE MALFUNCTIONED. DEALER NOTIFIED. *AK

TRANSMISSION DOWNSHIFTS HARD. TRANSMISSION DOES NOT ALWAYS GO INTO REVERSE GEAR WHEN IN PARK. DEALERSHIP UNABLE TO FIX IT AT THIS TIME. AM TOLD IT IS A COMPUTER PROGRAM ERROR.*AK

CLOCK SPRING DEFECT IN STEERING COLUMN THAT DISABLED AIRBAG WHEN MAKING TURNS. *AK

THE CONSUMER SHOWED UP FOR AN APPOINTMENT FOR A SAFETY CAMPAIGN TO REPLACE THE POWER STEERING COOLER HOSES, AND THE DEALER DID NOT HAVE THE PARTS. CONSUMER WAS VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE. KOONS OF TYSONS CORNER (703) 448-7221. *AK

2002 CHRYSLER T&C LX MINIVAN NEED NEW ROTORS AFTER ONLY 15,000 MILES! ROTORS ARE WARPED. CHRYSLER SAY NOT COVERED UNDER THIER HIGHLY ADVERTISED 7 YEAR WARRANTY. NOISE STARTED AROUND 10,000 MILE & HAS GOTTEN WORSE. BRAKES WERE SQUEAKY SINCE WE GOT THE VAN IN DEC OF 2001.OUR 1999 T&C MINIVAN NEVER NEEDED BRAKES PADS OR ROTORS. MY 1992 HONDA CIVIC WITH 200,000 MILES HAS NEVER NEED NEW ROTORS.*AK

WHILE DRIVING AT ANY SPEED AND AIR CONDITIONER IS ON ENGINE WILL SHUT DOWN. DEALER HAS INSPECTED SEVERAL TIMES/ CHANGED SENSOR/ COMPUTER/ MODULE, AND STILL PROBLEM STILL RECURRING. *AK

BELIEVE RELATED TO PE 03-012; POWER STEERING HOSES FAILED WHILE VAN DRIVING.DEALER REPLACED HOSES AND SAID PART OF RECALL ON HOSES. VEHICLE SAT IN HOT PLUS 90 DEGREE SUN ALL DAY. *AK

TRANSMISSION WILL DISENGAGE INTERMITTENTLY. *JB

LINCOLN TOWN AND COUNTRY WOULD STALL WHEN SHIFTING. *MR AROUND 1K MILES THE VEHICLE HAD BECOME HARD TO SHIFT AND WOULD STALL. THE CONSUMER HAD TAKEN THE VEHICLE FOR A RECALL AND FELT IT WAS A MISTAKE BECAUSE THE VEHICLE DID NOT RUN THE SAME SINCE. ON A FEW OCCASIONS MOISTURE FILLED THE VEHICLE AS FAR BACK AS THE MIDDLE SEATS. WHEN THE VEHICLE STOPPED IN THE STREET OR AT IDLE IT SEEMED AS IF THE TIMING WAS SLOW. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND SMOOTHED OUT. THE CONSUMER ALSO HEARD A NOISE IN THE MOTOR WHICH TURNED ABOUT 1700-1750 RPM'S, AND A LOUD SOUND HAD COME FROM THE ENGINE AREA. (THE NOISE HAD BECOME INTERMITTENT) WHILE TRAVELING, THE CONSUMER VIEWED SMOKE AND OR STEAM IN WHICH THEY WERE UNSURE OF WHERE IT WAS COMING FROM BUT WHEN THEY LOOKED UNDER THE HOOD EVERYTHING LOOKED FINE. THE DEALER WAS UNABLE TO FIX THE PROBLEM. THE CONSUMER THOUGHT THAT SOMETHING WAS WRONG WITH THE A/C BUT NOT SURE BECAUSE OF OTHER NOISES. THE VEHICLE ALSO NEEDED A MUFFLER AND A RESONATOR. *SCC *JB

WHILE DRIVING AT HIGH SPEED STEERING WHEEL LOCKED UP DUE TO POWER STEERING RACK CRACKING AND ALLOWING POWER STEERING FLUID TO LEAK OUT. IT HAD TO BE TOWED.

CONSUMER CONTACTED DEALER REGARDING APPOINTMENT FOR RECALL REMEDY 02V274000. WHILE ON THE PHONE, DEALER ADVISED CONSUMER THAT THEY COULD NOT FIND PERSONAL VEHICLE FILE, AND THEN ASKED IF VEHICLE WAS PURCHASED FROM DEALERSHIP. WHEN CONSUMER ADVISED NO, THE DEALER REPLIED THAT HE WOULD NOT HAVE ANY APPOINTMENTS AVAILABLE UNTIL 07/24/03. *AK

THE BRAKE LIGHT ILLUMINATED. ON THE SAME DAY A GRINDING NOISE WAS HEARD. MECHANIC WHICH REPLACED THE FRONT ROTORS AND BRAKE PADS. *TT

THE SEAT BELTS IN MY 2002 CHRYSLER TOWN AND COUNTRY HAVE COME UNDONE 4 TIMES IN THE REAR SEAT WHILE ENDURING NORMAL DRIVING CONDITIONS. I NOW HAVE AN INFANT IN THE SEAT AND IT IS VERY VISUAL HOW THE INFANT SEAT COULD HIT THE RESTRAINT LATCH IN THE SEAT BELT IN NORMAL DRIVING CONDITIONS OR IN AN IMPACT. *NLM

THE VEHICLES STEERING FLUID LEAKED AND THIS CAUSED STEERING PROBLEMS. *NLM

2 COMPLETE POWER STEERING FAILURES ON APRIL 9 AND ON MARCH 3,2003 AFTER REPEATED REPAIRS FOR POWER STEERING FLUID LEAKAGES FROM NOV 2002-APRIL 2003. *NLM