2002 Chrysler Town And Country complaints

THE AUTOMATIC REAR LIFTGATE FAILS TO OPEN WITH KEY PHOB. THE DOOR LOCKING MECHANISM MUST BE PLAYED WITH BY INSERTING THE KEY IN ORDER TO GET THE LOCKS TO FUNCTION. THIS OCCURS MOSTLY WHEN TEMPERATURE IS BELOW 45 DEGREES. THE DEALERSHIP STATED THAT THE REAR LATCH NEEDS TO BE REPLACED. *JB THE CONSUMER WAS INFORMED THAT CHRYSLER HAD REPLACED NUMEROUS REAR LATCHES. *SC

RECEIVED RECALL FOR UPPER POWER STEERING RETURN HOSE. DEALERSHIP STILL HAVE NOT GOTTEN THIS MATTER TAKEN CARE OF YET. *BF RECALL #04V386000. *SC

AIR BAG LIGHT REMAINED ILLUMINATED WHILE DRIVING, AND CRUISE CONTROL WORKED INTERMITTENTLY. DEALER WAS NOTIFIED AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER THE CLOCK SPRING RECALL. *AK

AIR BAG LIGHT KEEPS ON TURNING ON. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP TEN TIMES TO GET IT REPAIRED. THE VEHICLE HAS NO CURRENT RECALLS FOR THE AIR BAGS.*AK.....REQUESTED EXTENSION OF THE SAFETY RECALL FOR 1998-2000 MODEL YEARS TO INCLUDE CONSUMER'S MODEL YEAR 2002. *AK

POWER STEERING PUMP FAILURE. *JB

TRANSMISSION FAILED AT 38,048, CAR HAD TO BE TOWED, AS IT WAS A SAT, BEFORE A TRIP WE TOOK IT TO A TRANSMISSION SHOP, HOPING IT WAS A SIMPLE FIX FROM THE CODES. THE TRANSMISSION HAD TO BE REBUILT BUT I FELT IT QUALIFIED FOR "IF YOU HAVE AN EMERGENCY AND YOU HAVE TO GET A REPAIR FROM OTHER THAN AN AUTHORIZED DEALER...", CHRYSLER SAID THIS ONLY IS FOR THINGS LIKE BATTERIES OR WATER PUMPS EVEN THOUGH THESE LITTLE DETAILS ARE NOT STATED IN THE 7 YEAR/ 70,000 MILE WARRANTY. IN A RUDE PHONE MESSAGE I WAS TOLD, (AFTER APPEALING TO CHRYSLER FOR REIMBURSEMENT UNDER WARRANTY), THAT THEY WOULD PAY $1.000 AND THAT WAS THERE FINAL OFFER AND THAT THE VAN WAS NOT UNDER WARRANTY, WHICH IT IS. I HATE THIS CAR AND IF WE DID NOT HAVE IT EQUIPPED WITH HAND CONTROLS AND A SCOOTER LIFT FOR MY HUSBAND(PART OF THE NEED FOR A IMMEDIATE REPAIR) I WOULD SALE IT. IT WAS ALSO IN 4 TIMES FOR THE NON-FUNCTIONING AUTOMATIC PASSENGER DOOR LATCH; TO HAVE A BATTERY REPLACED(29,583 MILES); FUEL TANK; POWER STEERING HOSE; AND IT STILL MAKES A RUBBING SOUND AT LOW SPEEDS THAT THEY HAVE NEVER BEEN ABLE TO IDENTIFY(IN 2X FOR THAT NOISE). I THINK CHRYSLER SHOULD HONOR THEIR WARRANTY BUT I FEEL AT A LOSS TO FIGHT THEM. I WILL TRY TO LET IT BE KNOWN WHERE I CAN THE DETAILS OF THE SITUATION. *JB

CONSUMER APPLIED THE PARKING BRAKE AND IT FAILED TO HOLD. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC ACKNOWLEDGED THAT THERE WAS A PROBLEM, BUT COULD NOT DUPLICATE THE PROBLEM. *AK

THE AIR BAG LIGHT CONTINUED TO STAY ON. THE CONSUMER WAS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB SENSOR LIGHT COMES ON AT ANY SPEED BUT MOSTLY WHEN TURNING THE STEERING WHEEL. *TC

THE CONSUMER STATED THE AIR BAG'S CLOCK SPRING FAILED INTERMITTENTLY. THE PART WAS REPAIRED THREE TIMES. HOWEVER THE PROBLEM RECURRED. AS A RESULT THE VEHICLE LOST POWER. *AK FAILURE IN THE ELECTRICAL SAFETY SYSTEM: AIRBAG LIGHT. *TC

WHILE DRIVING 35 MPH VEHICLE STALLED. CONSUMER HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

WHEN DRIVING 65 MPH ON WET SURFACE, THE CRUISE CONTROL WOULD ENGAGE WITHOUT WARNING OR WOULD BE HARD TO SHUT OFF. *JB

SLIDING DOOR FELL OFF. *JB

THE CONSUMER LOST CONTROL OF THE VEHICLE DUE TO A DEFECT IN THE POWER STEERING WHICH WAS BEING RECALLED BY THE MANUFACTURER. IN THE PROCESS, NOT ONLY DID THE CONSUMER LOOSE STEERING CONTROL BUT THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. PROVIDE FURTHER DETAILS. *JB

WHILE STEERING THE VEHICLE LEFT OR RIGHT A LOUD NOISE WAS HEARD COMING FROM THE FRONT. THE VEHICLE VIBRATED UNCONTROLLABLY. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *JB

THE MID ROW PASSENGER SIDE SEAT FLIPPED FORWARD WHILE OCCUPIED. AS A RESULT, THE OCCUPANT SMASHED HIS HEAD ON THE BACK OF ANOTHER SEAT. *AK

WHILE DRIVING AT 65 MPH CONSUMER HEARD POP NOISE COMING FROM THE REAR, AND SUDDENLY STARTED SMELLING BURNING MATERIAL. THE SMOKE AND HEAVY FLAMES WHERE COMING FROM THE RIGHT SPEAKER. VEHICLE WAS BURNED TO THE GROUND. DEALERSHIP AND MANUFACTURER WERE NOTIFIED, AND THEY STATED WE NEVER HEARD SUCH A THING.*AK DRIVERSIDE REAR RADIO SPEAKER CAUGHT FIRE AND BURNT VEHICLE TO THE GROUND. *TC

THE AIR BAG LIGHT ILLUMINATED AND THE TRANSMISSION SHIFT LEVER SHIFTED FROM DRIVE TO NEUTRAL WHILE DRIVING. *NM THERE WAS AN EXPLOSION WHILE THE VEHICLE WAS IN MOTION. THE ENGINE LIGHT HAD COME ON, THE TRANSMISSION WENT INTO PARK, THE GEAR SHIFTER LEVER DIDN'T MOVE, THE GAS PEDAL WORKED FINE BUT HAD FROZEN UP IN THE PARK POSITION. THE AIR BAG DID NOT WORK AND THE SEAT BELT DIDN'T WORK. *SC *JB

WHILE DRIVING SMOKE CAME FROM THE SPEAKERS AND THEN THE VEHICLE CAUGHT ON FIRE. *BF *NM

WHILE DRIVING LEFT REAR QUARTER PANEL WINDOW EXPLODED OUT OF THE FRAME WITHOUT INCIDENT. THERE WERE 5 PASSENGERS IN THE VEHICLE AT THE TIME OF INCIDENT. *AK *TT

WHILE DRIVING AT 60 MPH THE PASSENGER SIDE REAR VENT WINDOW SEPARATED FROM THE VEHICLE, BREAKING OFF FROM THE FRONT BOLTS AND THE MOTOR ARM. THE WINDOW WAS NOT VENTED AT THE TIME OF THE SEPARATION. THE FULL WINDOW LANDED ON ANOTHER VEHICLE'S WINDSHIELD, SHATTERED, AND IMPACTED A THIRD VEHICLE. THE LOCAL DEALER WOULD NOT INTERVENE AS THE VAN HAD 44,000 MILES ON IT, OVER THE 36,000 MILE WARRANTY. THE POLICE WERE CALLED BUT A REPORT WAS NOT FILED AS THERE WERE NO INJURIES. COSTS FOR REPAIR INCLUDED $640 TO MY VEHICLE, $1800 TO THE SECOND VEHICLE, AND UNKNOWN TO THE THIRD.*AK

THE AIRBAG LIGHT STARTED GOING ON AN OFF AT FIRST AND NOW IS ON CONSISTNTLY. DEALER CLAIMS THAT IT IS A FAULTY CLOCK SPRING WHICH I HAVE HEARD HAS BEEN RECALLED ON SOME OF THE OLDER MODELS. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED IMMEDIATELY. THIS VAN HAS BEEN A BEAR SINCE THE BEGINNING AND IT JUST NEVER SEEMS TO QUIT.*AK

PROBLEMS WITH REMOTE ENTRY ON 2002 CHRYSLER TOWN AND COUNTRY.*MR THE REMOTE WORKS FROM AS FAR AWAY AS 600+ FEET AND AT TIMES THIS PRESENTS A PROBLEM. THERE HAVE BEEN TIMES WHEN THE CONSUMER HAS COME OUT OF THE HOUSE TO GET IN THE CAR, AFTER IT HAD RAINED THE NIGHT BEFORE, AND FOUND THAT ONE OF THE SLIDING DOORS WAS OPEN AND THE INSIDE OF THE VEHICLE WAS WET. SIMILAR INCIDENTS HAVE OCCURRED WHILE THE CONSUMER WAS SHOPPING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO FIX THE PROBLEM. *NM

ON MONDAY, JULY 5TH 2004, MY 2002 CHRYSLER TOWN AND COUNTRY [XXX] ERUPTED IN A VAN FIRE. MY DAUGHTER WAS SITTING ON THE 3RD SEAT ON THE LEFT SIDE OF THE VEHICLE WHEN SHE HEARD NOISE, SAW FLAMES AND YELLED THERE WAS A FIRE. MY FAMILY IMMEDIATELY EVACUATED THE VEHICLE. NYC FIRE DEPARTMENT, CHRYSLER FIRE INVESTIGATOR AND AUTO INSURANCE FIRE INVESTIGATOR DEEMED IT AS AN ELECTRICAL MALFUNCTION DUE TO A MANUFACTURER'S DEFECT. NO RECALLS HAVE BEEN PLACED ON THIS ISSUE.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I OWN A 2002 CHRYSLER TOWN & COUNTRY LXI MINI VAN. THE PROBLEM I HAVE NOTICED IS WITH THE PASSENGER SEATS (SECOND ROW). THEY ARE BUCKETS (NOT BENCH) AND CAN SWIVEL FORWARD TO ALLOW ACCESS TO THE THIRD ROW. IN ORDER TO PLACE THE SEAT BACK INTO POSITION AFTER A PERSON HAS ENTERED OR EXITED THE VEHICLE, YOU MUST SLAM THE SEAT BACK INTO THE FLOOR. IF THIS IS NOT DONE HOWEVER, THE SEAT APPEARS TO GO BACK INTO PLACE. IF YOU ARE NOT EXPERIENCED WITH THIS, THE SEAT DOES NOT LOCK BACK INTO THE FLOOR. APPROXIMATELY ONE AND A HALF YEARS AGO, MY MOTHER ENTERED THE BACK SEAT AND THEN PULLED THE SECOND ROW SEAT BACK, TO WHERE SHE THOUGHT IT WAS IN PLACE. MY 2 YEAR OLD DAUGHTER WAS THEN PLACED INTO THE CAR SEAT IN THAT SECOND ROW SEAT. WE DROVE AWAY IN THE PARKING LOT BUT AT THE FIRST STOP WITH BRAKES THAT SEAT SLAMMED FORWARD, CRUSHING MY DAUGHTER'S FACE INTO THE HARD PLASTIC SEAT IN FRONT OF HER. THERE IS ALSO A SORT OF HARD PLASTIC HANDLE ON THAT FRONT SEAT THAT IS RIGHT AT CHEEK LEVEL. MY DAUGHTER FORTUNATELY CAME AWAY WITH A BRUISED CHEEK AND BLACK EYE, BUT I FELT VERY LUCKY THAT SHE DID NOT FRACTURE ANY OF HER FACIAL BONES. WE HAVE BEEN VERY CAREFUL SINCE, BUT JUST 2 WEEKS AGO, THIS HAPPENED AGAIN, THIS TIME WITH MY TWO YEAR OLD SON. AGAIN, SOMEONE WHO DID NOT REALIZE HOW HARD YOU MUST SLAM THE SEAT DOWN TO GET IT TO LOCK INTO PLACE GOT INTO THE BACK SEAT. AGAIN, AT THE FIRST STOP, MY SON SLAMMED FORWARD IN HIS CAR SEAT, CRUSHING HIS FACE INTO THE FRONT SEAT. HE TOO CAME AWAY WITH A B

PROBLEMS WITH POWER STEERING PUMP ON 2002 CHRYSLER TOWN AND COUNTRY. *MR THERE WAS A CONTINUOUS PROBLEM WITH THE CONSUMERS POWER STEERING PUMP. THE STEERING PUMP MADE A NOISE WHEN A RIGHT TURN WAS MADE. THE AIRBAG LIGHT HAD COME ON DUE TO A LOOSE CONNECTOR ON THE PASSENGER SIDE WHICH WAS AN INTERMITTENT PROBLEM. THE TRANSMISSION WAS NOISY, WHICH WAS POSSIBLY DUE TO DIRT. *SC *JB

HEADLIGHTS FLICKERED BETWEEN BRIGHT AND VERY DIM. SWITCH TO LIGHTS BECAME VERY WARM TO TOUCH. DEALER CLAIMED SWITCH HAD POOR CONNECTION AND REPLACED SWITCH. SWITCH STILL GETS WARM BUT HAVE NOT FLICKERED YET. VEHICLE NEW WHEN BOUGHT. *JB

THE POWER STEERING PRODUCED A GRINDING SOUND WHEN TURNING TO THE LEFT OR THE RIGHT. *AK (POWER STEERING PUMP) THREE PUMPS HAD BEEN INSTALLED IN THE VEHICLE,THE RACK AND PINION WAS REPLACED ONCE, THE HOSES HAD BEEN REPLACED TWICE AND THE AIR BAG LIGHT WAS A PROBLEM AND WAS REPAIRED. *SC *JB

WE BOUGHT A USED 2002 CHRYSLER TOWN AND COUNTRY MINIVAN FROM A CAR RENTAL COMPANY HERE IN SACRAMENTO CALIFORNIA. THE VIN # IS [XXX]. THE VEHICLE WAS IN EXCELLENT CONDITION WITH ABOUT 24,000 MILES ON IT WE BOUGHT IT. A COUPLE OF MONTHS AFTER WE BOUGHT THE VEHICLE, THE ABS LIGHT WENT ON INDICATING THAT THE ABS BRAKE SYSTEM AND THE TRACTION CONTROL SYSTEMS WERE MALFUNCTIONING. WE TOOK IT INTO A DEALER HERE IN TOWN AND THEY REPLACED A REAR WHEEL SPEED SENSOR. A FEW MONTHS LATER THE ABS LIGHT CAME ON AGAIN AND WE TOOK IT BACK TO THE DEALER. THEY CHECKED IT OUT AND SAID THE WHEEL SENSOR WAS SHOWING BAD AGAIN. THEY REPLACED THE WHEEL SPEED SENSOR AGAIN. NOW IT IS ABOUT 3 WEEKS AFTER THAT MOST RECENT REPAIR AND THE ABS LIGHT CAME ON AGAIN. WE WERE ON VACATION AT THE TIME AND DROVE ABOUT 1000 MILES WITHOUT ABS BRAKES OR TRACTION CONTROL AS IT WAS INCONVENIENT TO TAKE IT IN WHILE ON VACATION. I DID NOT RECEIVE THE OLD PART EITHER TIME BEFORE BUT I WILL GET IT THIS TIME. BY THE WAY THE VEHICLE IS OUTSIDE OF WARRANTY NOW AND CHRYSLER HAS DECLINED TO REPAIR IT WITHOUT CHARGE. WE FEEL THIS IS A SAFETY ISSUE AS WE ARE DRIVING FOR CONSIDERABLE PERIODS OF TIME WITHOUT 2 IMPORTANT SAFETY FEATURES THAT CAME WITH THE VEHICLE; ANTILOCK BRAKES AND TRACTION CONTROL. WE ARE CONCERNED THAT THEY CAN'T SEEM TO GET THIS PROBLEM RESOLVED. WE ARE ALSO CONCERNED THAT OTHERS MAY BE EXPERIENCING THE SAME PROBLEM AND IT IS NOT GETTING RESOLVED. THIS SEEMS TO BE A DEFECT WITH THE ABS SYSTEM OR PARTS WITHIN THE

THE IGNITION FUSE BLEW OUT WHICH CAUSED THE VEHICLE TO STALL. THIS OCCURRED WHILE DRIVING AND AT A COMPLETE STOP. THIS RESULTS IN LOSS OF POWER STEERING. DEALERSHIP CHANGED IGNITION FUSE 23 TO 10 AMP. THE FAILURE RECURRED 2 WEEK LATER. DEALERSHIP SERVICE INVOICE READ THAT TRANSMISSION AT PIN AREA AND AROUND SOLENOID PACK FAILED. THE HARNESS RUBBED, CHAFED, AND WAS DAMAGED. REPAIRED HARNESS ISOLATED FROM TRANSMISSION WITH RUBBER. HOWEVER, FAILURE RECURRED.*AK

THE CLOCK SPRING NEEDED TO BE REPLACED. THE AIR BAGS WILL NOT DEPLOY. THE OWNER CONTACTED THE MFR WHO OFFERED TO PAY PART BUT NOT ALL OF THE COST. PROVIDE FURTHER DETAILS. *JB THE CONSUMER RECEIVED THE RECALL NOTICE AFTER THE CLOCKSPRING WAS ALREADY REPLACED. THE CONSUMER REQUEST REIMBURSEMENT. *NM

TWO MICHELIN MX4 215/65R16 TIRES HAVE NEEDED REPLACEMENT WITHOUT ANY ROAD HAZARD INVOLVED IN UNDER 20,000 MILES. FIRST WAS A BULGE IN THE SIDEWALL, THE SECOND WAS A SLOW LEAK THAT BECAME A FULL FLAT WITH NO VISIBLE DAMAGE. THESE BOTH OCCURRED ON A 2002 CHRYSLER TOWN AND COUNTRY ON THE RIGHT SIDE OF THE VEHICLE.*AK

CONSUMER COMPLAINED ABOUT BRAKING PROBLEMS. IT WAS DISCOVERED THAT THE PADS AND ROTORS WERE WARPED. DEALERSHIP HAD THE VEHICLE FOR SEVERAL DAYS , AND DID NOT REPAIR IT. CONSUME R STATED THAT THE WARNING LIGHTS NEVER CAME ON, AND WHEN IT WAS DISCOVERED, ALL THE BRAKES WERE WORN OUT. YET, THERE WAS NO WARNING THAT THE BRAKES NEEDED SERVICING. *AK

HAD TO CHANGE REGULATOR/MOTOR FOR THE DRIVER'S SIDE WINDOW IN THE AMOUNT OF $250 AND NOW THE PASSENGER SIDE WINDOW WON'T GO UP OR DOWN. *AK

WHILE DRIVING CHECK ENGINE LIGHT CAME ON, AND A GEAR SHIFT LIGHT ILLUMINATED. WHEN THIS OCCURRED AUTOMATIC TRANSMISSION FAILED TO SHIFT OUT OF SECOND GEAR. DEALERSHIP PERFORMED A DRB TEST, IN WHICH THE FAILURE CODE FOUND WAS A LOW VOLTAGE BATTERY AND LOOSE CABLE. THE CABLE WAS TIGHTENED. THEN, DEALERSHIP TEST DROVE THE VAN. NO OTHER PROBLEM WAS FOUND. THE FAILURE RECURRED WITHIN 2,347 MILES. DEALERSHIP TEST DROVE THE VAN FOR 15 MILES, AND FOUND NO PROBLEMS. ALSO, THE ABS LIGHT CAME ON AND STAYED ON. DEALERSHIP REPLACED THE ABS SENSOR 3 TIMES. *AK *NM

2002 TOWN AND COUNTRY POWER SLIDING DOOR SAFETY CONCERN.*MR THE CONSUMERS CHILD REACHED DOWN TO GRAB A FALLING BOOK AS THE CONSUMER OPENED THE POWER SLIDING DOOR. THE MECHANISM WHICH OPERATES THE DOOR IS EXPOSED AND THE CHILD RIGHT HAND ACCIDENTALLY CONTACTED THE UNPROTECTED EQUIPMENT . THE CHILD SUSTAINED A BRUISE AND LACERATION OF THE NAIL AND TIP OF THE MIDDLE FINGER. THE CONSUMER BELIEVES THE VEHICLES SHOULD BE RECALLED IN ORDER TO COVER THE MECHANISM. *NM

CHRYSLER T&C. FOR NO APPARENT REASON, THE SLIDING DOOR OPENED. ALSO, SEPARATE ISSUE, WHILE STOPPED AND IN PARK, THE SLIDING DOOR WOULD NOT OPEN WHEN THE CONSOLE BUTTON WAS PUSHED. I NOTICED THAT THE TRANSMISSION SELECTOR LIGHTS WERE ALL LIGHTED (P, R, N, D, L). I TURNED OFF THE IGNITION. RESTARTED THE VEHICLE. DROVE 10 FT. EVERYTHING WAS OK. DEALER COULD NOT FIND ANYTHING WRONG. *NM

WHILE DRIVING, THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, THE AIR BAGS BECAME INOPERATIVE AND PROBABLY WOULD NOT DEPLOY WHEN NEEDED. THE DEALERSHIP REPLACED THE CLOCK SPRING AT THE CONSUMER'S EXPENSE. *AK THE AIR BAG LIGHT WAS INTERMITTENT DEPENDING ON THE POSITION OF THE STEERING WHEEL. THE STEERING COLUMN HAD BEEN PREVIOUSLY REPAIRED. *SC *JB

WE PURCHASED A 2002 CHRYSLER TOWN & COUNTRY WITH 22000 MILES ON IT IN NOVEMBER 2003. SINCE THEN WE HAVE HAD IT IN THE SERVICE DEPARTMENT 6 TIMES FOR MULTIPLE PROBLEMS. WE FIRST REPORTED A VIBRATION IN THE FRONT END AND A CLICKING/KNOCKING NOISE WHEN TURNING THE STEERING TO THE RIGHT. THE DEALER SERVICE DEPT. REPLACED THE SWAY BAR LINKS AND BUSHINGS AND COULD NOT "DUPLICATE" THE VIBRATION PROBLEM. WE TOOK IT BACK AGAIN 3 MORE TIME FOR THE VIBRATION PROBLEM UNTIL THEY FINALLY REPLACCED ALL 4 TIRES. IT STIIL HAS A VIBRATION TO THIS DAY. IN BETWEEN ALL OF THESE VISITS WE HAD IT IN FOR A FUEL SMELL THET FILLED THE ENTIRE HOUSE WHEN PARKED IN THE GARAGE. THE REPLACED THE FUEL RAIL AND O-RINGS. STILL HAVE A GAS SMELL WHEN THE TANK IS FULL. ALSO HAD IS BACK IN FOR A STEERING PROBLEM AFTER THEY DID RECALL WORK ON THE POWER STEERING LINES THAT DID NOT GET DONE WHILE ON THE LOT. WHEN WE TOOK IT BACK IN THE POWER STEERING RACK SIEZED UP IN THE PARKING LOT AT THE DEALER. THEY REPLACED THE RACK AND PINION STEERING BOX. NOW WE JUST HAD TO TAKE IT BACK AGAIN FOR A CLICKING NOISE IN THE FRONT. THEY REPLACED THE SWAY BAR LINKS AND BUSHINGS AGAIN. THEY VAN CURRENTLY HAS 26000 MILES ON IT. AFTER WE PURCHASED THE VAN I DID SOME RESEARCH AND FOUND OUT THAT IT WAS A RENTAL VEHICLE BEFORE IT WAS ACTIONED TO THE DEALER THAT WE WENT TO. THE DEALER DID NOT DIVULGE THIS INFORMATION TO US BEFORE SIGNING THE DEAL. THEY HAD THE VAN FOR A TOTAL OF 3 WEEKS FOR THE FIRST 2 MONTHS THAT WE HAD IT. THINGS WERE G

WHILE DRIVING CONSUMER HEARD A NOISE AND VIBRATION COMING FROM THE FRONT END, VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT ALL SIX NUTS WHICH HELD THE AXLE AND THE TRANSFER CASE WERE MISSING AND DAMAGED THE AXLE. ALSO, THEY ADVISED THE CONSUMER TO FILE A COMPLAINT WITH NHTSA. *AK

WHILE DRIVING OUR BACK WINDOW JUST EXPLODED. IT'S A 2002 CHRYSLER TOWN AND COUNTRY EX TOURING EDITION. WE IMMEDIATELY STOPPED THE VEHICLE AND THERE WAS NO EVIDENCE OF ANYTHING HITTING THE WINDOW AND THE WINDOW WAS BOWED OUT. WE DID FILE A POLICE REPORT WITH THE COLUMBUS POLICE DEPARTMENT.WE CALLED RICART CHRYSLER, WHERE WE PURCHASED THE VEHICLE, AND WAS TOLD THE WARRANTY ONLY COVERS 12 MONTHS AND WAS TOLD IT WAS PROBABLY HEAT BUILD UP (IT WAS 57 DEGREES THAT DAY) OR A STRESS FRACTURE. WHICH I WOULD ASSUME TO BE A DEFECT AS WE DID NOTHING TO CAUSE THE WINDOW TO EXPLODE.*AK

I JUST STARTED HAVING THIS STEERING PROBLEM/SHUDDERING AND I DID SOME RESEARCH AND FOUND THE FOLLOWING: 5- 'TECHNICAL SERVICE BULLETINS' ON THIS WEBSITE. IF THIS HAS BEEN A PROBLEM SINCE DEC 2001, WHY WAS I NOT NOTIFIED BY AUG 2003 TO HAVE THE ISSUE FIXED (WHILE I WAS STILL WITHIN MY 36,000 MILE WARRANTY). WHEN I CALLED THE DEALER, THEY SAID I WOULD HAVE TO PAY FOR SERVICE/FIX. MY QUESTION IS THE FOLLOWING: WHY SHOULD I HAVE TO PAY FOR A HOSE THAT IS TOO SHORT/LONG WHEN IT WAS MANUFACTURED THIS WAY. THE BULLETINS ALL REFLECT THE 'STEERING SHUDDER.THANK YOU FOR A RESPONSE. SANDRA. *NM

VEHICLE WOULD SPUTTER THEN STALL WHILE DRIVING AT HIGHWAY SPEEDS. *PH THREE ATTEMPTS WERE MADE TO RESOLVE THE PROBLEM WITH NO SUCCESS. *JB

I HAVE A 2002 CHRYSLER TOWN & COUNTRY MINI-VAN. IT SEEMS TO BE HAVING A PROBLEM WITH THE AIR-BAG SENSOR LIGHT TURNING ON AND OFF INTERMITANTLY. IT IS MY UNDERSTANDING THAT THEIR IS A RECALL ON MANY 1996-98 MODELS WITH THIS SAME PROBLEM. MY VAN IS BARELY OUT OF WARRANTY AND CHRYSLER CLAIMS THAT MY CASE IS UNRELATED TO THEIR RECALL CAMPAIGN. I FIND IT VERY COINCIDENTAL THAT MY VAN IS EXPERIANCING THE SAME PROBLEM WITH THE CLOCK SPRING. CAN YOU ADVISE?*AK

ENIGINE NOISE - HIGH PITCHED SQUEALING. DEALER HAS REPLACED THE BELTS, BELT TENSIONER, AIR CONDITIONER PUMP, ALTERNATOR, POWER STEERING PUMP, BUT THE PROBLEM CONTINUES. THIS HAS BEEN GOING ON FOR OVER A YEAR!

2002 CHRYSLER TOWN & COUNTRY MINI-VAN: OVER A 2 YEAR PERIOD, POWER STEERING FLUID WAS LEAKING THREE TIMES. ONE SEPARATE TIME THE POWER STEERING TOTALLY WENT OUT WHILE DRIVING. THE LAST TIME I WAS TOLD THAT A HOSE WAS TOO SMALL AND THAT THERE HAD BEEN A RECALL NOTICE. HOWEVER,I NEVER RECEIVED ONE AND THERE IS NONE LISTED FOR THIS PROBLEM ON YOUR WEB SITE.*AK

WHILE DRIVING AT 35 MPH CONSUMER'S SON HEARD A LOUD POPPING SOUND COMING FROM THE STEERING COLUMN. MOMENTS LATER, THE DRIVER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A GUARD RAIL ON THE DRIVER'S SIDE. THE SEAT BELTS WERE WORN, AND THE AIR BAGS DID NOT DEPLOY HOWEVER, THERE WERE NO INJURIES . BEFORE THE COLLISION THE CONSUMER HEARD TICKING SOUND COMING FROM THE STEERING COLUMN. ALSO, THERE WAS A TSB CONCERNING THIS PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER ONCE BEFORE THE COLLISION AND ONCE AFTER THE COLLISION. VEHICLE WAS REPAIRED BY THE DEALER, BUT THE PROBLEM STILL PERSISTED. *AK *MR IN JUNE 2003 THE CONSUMER HAD A PROBLEM WITH A MAJOR DRAW ON THE ENGINE WITH THE HEAT OR A/C RUNNING. THE CONSUMER WAS TOLD THAT THE COMPRESSOR WAS REPLACED SO THE A/C AND THE HEATER WOULD WORK PROPERLY. THE CONSUMER HAD EXPLAINED TO THE SERVICE DEALER THAT THERE WAS A PROBLEM WITH THE STEERING AND THE MECHANIC SUGGESTED THAT THIS WASN'T A DANGEROUS PROBLEM. (FOLLOWING THIS SERVICE VISIT, THE CONSUMER'S SON EXPERIENCED THE ABOVE ACCIDENT) THE CONSUMER HAD ALSO FOUND THAT THE WARRANTY WORK FOR THE STEERING HADN'T BEEN COMPLETED. RECALL#10010414 *SC

I WOULD LIKE TO SEE DIAMLER CHRYSLER RECALL THE GEN3 SAFETY BELTS INSTALLED IN THEIR VEHICLES. I CURRENTLY DRIVE A 2002 TOWN AND COUNTRY VAN WITH THESE BELTS SECURING MY 2 CHILDREN. *AK

TURN SIGNALS MALFUNCTIONED. WHEN TURNING ON LEFT TURN SIGNAL, RIGHT TURN SIGNAL WOULD COME ON INSTEAD. TOOK VEHICLE TO DEALERSHIP AND WEREN'T ABLE TO FIND THE PROBLEM. *LA *MR

WHILE DRIVING AT 50 MPH VEHICLE SUDDENLY PULLED TO THE LEFT. THIS CAUSED THE DRIVER TO LOSE CONTROL AND HIT A GUARD RAIL BEFORE COMING TO A STOP. *AK

SINCE THE DAY I DROVE MY VAN OFF OF THE DEALERS LOT, ALL OF THE LIGHTS (MAP LIGHTS, DOME LIGHT AND HEADLIGHTS) ON THE VAN PULSE (SIMILAR TO THE PULSE OF A FLOURESCENT TUBE WARMING UP ON A COLD DAY). THE SPEED OF THE PULSE CHANGES WITH THE SPEED OF THE ENGINE. THE VAN HAS BEEN TO TWO DIFFERENT 5-STAR DEALERS AND THE HEADLIGHT SWITCH HAS BEEN REPLACED TWICE. SOMETHING IN THE COMPUTER WAS UPGRADED ONCE. EVERY OIL CHANGE THEY TRY TO DETERMINE IF/WHAT MIGHT BE CAUSING THE PROBLEM; TO NO AVAIL. BECAUSE THE SPEED OF THE PULSE CHANGES WITH THE ENGINE RPMS AND FROM OTHER PERSONAL EXPERIENCES, MY HUSBAND BELIEVES IT IS THE ALTERNATOR CURRENT BLEEDING INTO THE REST OF THE ELECTRICAL SYSTEMS, BUT BECAUSE THE ALTERNATOR DOESN'T TEST BAD ACCORDING TO THEIR COMPUTER THEY ARE UNWILLING TO CONSIDER THIS POSSIBILITY. *AK