Page 6 of 6 · complaints 251–296 of 296

1998 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Suspension
Filed Nov 1, 1999MI

FAULTY SUSPENSION SYSTEM IS CAUSING THE FRONT END OF THE VEHICLE TO WOBBLE WHILE DRIVING, REPAIRS DID NOT REMEDY PROBLEMS. NLM

Tires
Filed Oct 24, 1999MI

LETTER TO FOLLOW, BASICALLY STEERING WHEEL WOBBLES AT 30 MPH, CHRYSLER SAYS IT MICHELINS TIRES, MICHELIN SAYS ITS CHRYSLERS SUSPENSION, EITHER WAY THE VAN STEERING WOBBLES AT 30 MPH, SHAKES STRONGLY WHEN BRAKING FROM SAY 70 TO 50 MPH ALMOST AS IF THE ANTILOCK BRAKES WERE ON, MICHELIN CLAIMS THE TIRES SAFE EVEN WITH THE WOBBLE, I DON'T SEE HOW THAT COULD BE ON AN ICY MICHIGAN ROAD IN THE WINTER.( DOT NUMBER: TIRE SIZE: 215/65R16 )

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 21, 1999NY

GAS GAUGE DOES NOT READ CORRECTLY, SEVERAL REPAIR ATTEMPTS, HOWEVER CONTINUES TO FAIL, GAS FUMES ENTER THE VEHICLE ALSO. MJS

Suspension › Front
Filed Oct 20, 1999FL

WHEN DRIVING VEHICLE AT LOW SPEEDS, IT WOULD WOBBLE. BEEN TO DEALER & WAS INFORMED THE TIRES NEEDED CHANGING. THE TIRE CO. CLAIMED MANUFACTURER AT FAULT DUE TO AXLE PROBLEM ON VEHICLE. AT SPEEDS, NO WOBBLING. THE PROBLEM IS GETTING WORSE. EACH MANUFACTURER BLAMING THE OTHER. *AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Oct 7, 1999MO

WHILE DRIVING ON THE HIGHWAY HEADLIGHTS/DASH LIGHTS, AND MIRRORS WENT OUT FOR ABOUT A COUPLE OF SECONDS, THEN CAME BACK ON. THIS HAS HAPPENED TWICE. THE DEALER HAS SEEN THE VEHICLE BUT CAN'T DUPLICATE THE PROBLEM. *AK

SeatsCrash1 injured
Filed Sep 30, 1999GA

THIS VEHICLE WAS IN A FRONT END SIDE COLLISION, THE OTHER VEHICLE WAS TRAVELING AT 40 MPH AND THE CONSUMER WAS GOING 20 WHEN AND WAS STRUCK IN THE FRONT SIDE. THE THIRD ROW OF SEATS COLLAPSED IN THIS MINI VAN AND WAS LAID FLAT OUT LIKE A BED. THE DEALER HAS BEEN CONTACTED. *AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Sep 27, 1999TX

VEHICLE WAS PARKED AND A FIRE STARTED IN THE ENGINE COMPARTMENT UNEXPECTEDLY AND WITHOUT PRIOR WARNING. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Sep 9, 1999GA

SERPENTINE BELT BROKE, RESULTING IN LOSS OF VEHICLE CONTROL. DEALER AND MANUFACTURER HAS BEEN CONTACTED. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Sep 2, 1999AR

WHILE DRIVING IN THE RAIN SERPETINE BELT FELL OFF, WHICH MAY HAVE CAUSED A LOSS OF VEHICLE CONTROL. DEALER SAID IT WAS A COMMON PROBLEM, BUT COULD NOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK

Wheels
Filed Aug 9, 1999MD

WHEN THE REAR WHEEL CYLINDER FAILED, I IOST THE ABILITY TO BRAKE.THE BRAKE PEDAL AND EMERGENCY BRAKE WENT ALL THE WAY TO THE FLOOR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jul 6, 1999CT

WHEN APPLYING BRAKES UNDER NORMAL CONDITIONS, NO INCLEMENT WEATHER, BRAKE PEDAL WENT DOWN THE FLOOR AND VAN DID NOT STOP. WHEN DRIVER SWERVED TO THE RIGHT TO AVOID HITTING A VAN IN FRONT OF HER, SHE HIT THE SAME VAN ON THE PASSENGER'S SIDE. THE VAN WILL BE CHECK BY THE DEALERSHIP ON JULY 8, 1999. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 26, 1999MO

RATTLING NOISE IN ENGINE, SOUNDS LIKE A BIKE CHAIN, ITS LOUDER WHEN THE A/C ON AND WHEN VAN IS IN PARK OR DRIVE. HAVE HAD CLUTCH , AIR COIL HUB A/C REPLACED, BELT DRIVE, TENSIONER REPLACE 3 TIMES

Suspension › Front
Filed May 31, 1999CA

WE ARE EXPERIENCING A WHEEL WOBBLE. AFTER 3 SERVICE VISITS FOR THIS PROBLEM WE WERE SHOWN A TECHNICAL SERVICE BULLETIN FROM CHRYSLER STATING TO REFER WHEEL WOBBLE COMPLAINTS ON 1996-1999 TOWN & COUNTRY VEHICLES EQUIPPED WITH MICHELIN 215/65R16 TO MICHELIN CONSUMER RELATIONS. MICHELIN STATED THEY WOULD REPLACE THE TIRES ON A PRO-RATED BASIS. NEITHER MICHELIN NOR CHRYSLER WILL TAKE CREDIT FOR THE PROBLEM. WE ARE EXPECTED TO PAY FOR TIRES ON A PRO-RATED BASIS, UP TO 60% OF REPLACEMENT COST. I HAVE READ OF SEVERAL TIRE EXPLOSIONS ON THIS VEHICLE. I WANT TO KNOW WHY I WASN'T TOLD OF THIS PROBLEM THE FIRST TIME THIS VECHICLE WAS BROUGHT IN FOR SERVICE. I DON'T BELIEVE THIS IS A CONSUMER PROBLEM, BUT ONE CHRYSLER AND MICHELIN HAVE KNOWN ABOUT FOR YEARS AND ARE PASSING THE COST ON TO THE CONSUMER. I WANT TIRES REPLACED WITH A GUARANTEE THIS WILL NOT HAPPEN AGAIN. I AM AFRAID TO DRIVE MY VEHICLE AT HIGH SPEEDS. I HAVE WRITTEN TO CHRYSLER CORPORATION REGARDING THIS PROBLEM. THIS SHOULD BE MADE PUBLIC. *AK( DOT NUMBER: M30D TIRE SIZE: 215/65R.16 )

Engine and Engine Cooling › Engine
Filed May 13, 1999GA

WHEN DRIVING OVER PUDDLES AFTER A RAIN STORM TENSION BELT COMES OFF THE PULLEY, CAUSING LOSS OF VEHICLE CONTROL. ALSO, LOST POWER AND VEHICLE OVERHEATED. DEALER REPLACED BELT AND TENSIONER, BUT DEFECT STILL OCCURS. *AK

Engine and Engine Cooling › Engine
Filed Apr 21, 1999MD

CONSUMER WAS DRIVING APPROXIMATELY 5MPH WHEN THE ENGINE STOPPED. CONTACTED DEALERSHIP AND VEHICLE WAS TOWED. THE BEARINGS WERE HEAT DAMAGED, AND NEEDED TO REPLACE THE SHORT BLOCK. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Feb 18, 1999GA

IN PANIC STOPS ABS BRAKING SYSTEM FAILED, RESULTING IN EXTENDED STOPPING DISTANCE WHICH CAUSED AN ACCIDENT. BEEN TO DEALER BEFORE THE ACCIDENT, BUT COULD NOT DETERMINE THE PROBLEM NOR DID THEY FIX THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Engine
Filed Feb 16, 1999AL

OIL PAN GASKET FAILED RESULTING IN LEAKAGE. (ATTORNEY FOR CONSUMER).

Tires
Filed Feb 1, 1999CA

TIRE COMPLETELY BURST. *YC

Structure › Body › Door
Filed Feb 1, 1999CA

POWER DOOR LOCK MODULE FAILED. MJS

Seats
Filed Feb 1, 1999CA

MIDDLE ROW PASEENGER SEAT BECAME DISCONNECTED FROM IT'S TRACK WHILE DRIVING. NLM

Electrical System › 12v/24v/48v Battery
Filed Feb 1, 1999CA

BATTERY FAILURE. MGM

Exterior Lighting › Headlights
Filed Feb 1, 1999CA

HEADLAMP FAILED. *YC

Electrical System › 12v/24v/48v Battery
Filed Feb 1, 1999CA

BATTERY FAILED. NLM

Electrical System
Filed Feb 1, 1999CA

FAN/ELECTRICAL RELAY AND BATTERY FAILED. YH

Vehicle Speed Control
Filed Feb 1, 1999CA

CRUISE CONTROL MALFUNCTIONS. YH

Service Brakes, Hydraulic › Foundation Components
Filed Feb 1, 1999CA

BRAKES FAILED. YH

Equipment › Electrical
Filed Feb 1, 1999CA

VEHICLE 20 AMP CIGAR LIGHTER BLEW A FUSE ON TWO OCCASIONS. *YC

Fuel System, Gasoline › Delivery
Filed Feb 1, 1999CA

FUEL PUMP FAILED AND PURGE SOLENOID FAILED. YH

Steering › Rack and Pinion
Filed Feb 1, 1999CA

RACK AND PINION IN STEERING FAILED. YH

Visibility › Power Window Devices and Controls
Filed Feb 1, 1999CA

POWER WINDOW ON DRIVER'S SIDE FAILS INTERMITTENTLY. YH

Power Train › Automatic Transmission
Filed Jan 18, 1999FL

THE VIBRATES IS IN THE TRANSMISSION

Suspension
Filed Jan 11, 1999IL

WHILE DRVING ABOUT 30MPH, VEHICLE WOULD VIBRATE FOR NO REASONSTEERING WHEEL WOULD SHIMMY & SHAKE. TOOK TO DEALER & INFORMED CONSUMER THAT TIRES NEEDED CHANGING. MANUFACTURER OF TIRES (MICHELIN) IT WAS DUE TO DESIGN OF VEHICLE. *AK

Steering › Steering Wheel/Handle Bar
Filed Dec 7, 1998IL

THE TOWN & COUNTRY (T&C) MINIVAN DOES NOT HAVE A STEARING WHEEL GEAR SHIFT LOCK TO PREVENT CHILDREN FROM ACCIDENTLY SHIFTING GEARS. YOU DON'T NEED TO STEP ON THE BRAKE TO SHIFT OUT OF PARK IN THE TOWN & COUNTRY VAN. HOW DID THE SAFETY COMMISSION ALLOW CHRYSLER TO GET AWAY WITH THIS? DO WE NEED TO HAVE AN ACCIDENT OR HAVE A CHILD KILLED IN ONE OF THESE VANS FOR THE GOV. TO REQUIRE CHRYSLER TO INSTALL A SAFETY LOCK ON ALL OF THEIR POPULAR MINIVANS? I ASKED A DEALER ABOUT THIS AND THEY TOLD ME THAT CHYSLER DOES NOT HAVE A SAFETY LOCK ON ITS T&C MINIVANS. THIS SURPRISED ME AND THE DEALER, SINCE MANY FAMILIES DO BUY THE T&C MINIVAN. I THINK THAT CHRYSLER NEEDS TO INSTALL THIS FEATURE IN ALL OF ITS POPULAR VANS! ALL I AM ASKING FOR IS CHRYSLER TO INSTALL A SAFETY FEATURE THAT SHOULD HAVE ALREADY BEEN THERE IN ONE OF ITS MOST POPULAR MINIVAN SERIES.

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 16, 1998VA

3 CATASTROPHIC IGNITION SYSTEM FAILURES IN ~6300 MILES. ENGINE SHUTS OFF WITH NO WARNING & NO SYSTEM & HAS TWICE STRANDED DRIVER ON AN INTERSTATE HGHWAY AFTER DARK. ENGINE STOPS. ENGINE WILL NOT TURN OVER AFTER STOPPING. LIGHTS, HORN, ETC. ARE OPERABLE AFTER FAILURE.

Suspension › Front
Filed Nov 5, 1998MA

VAN ALWAYS PULLS TO THE LEFT WHEN DRIVING. DEALER STATED NO PROBLEM FOUND. CAN DRIVE ON HIGHWAY ON THE RIGHT-MOST LANE, LET GO OF WHEEL AND END UP IN PASSING LANE ON A 4 LANE HIGHWAY. DRIVER'S SIDE DOOR WAS NOT ALIGNED PROPERLY WHICH RESULTED IN LOUD WIND NOISE AND SAFETY ISSUES. REAR HATCH DOOR DID NOT SHUT PROPERLY AND RATTLED WHEN THE CAR WAS IN MOTION. CAR WENT INTO NEUTRAL WHILE DRIVING ON THE HIGHWAY. WEATHER STRIPPING ON DRIVER'S SIDE DOOR WAS OUT OF POSITION. LOCK BUTTON ON PASSENGER SIDE DOOR CROOKED AND LOOKED TO BE DEFECTIVE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Sep 24, 1998CA

WHEN DRIVER PRESSED ON THE BRAKE PEDAL, WHILE THE VAN WAS IN REVERSE ON A STEEP SLOPE, THE PEDAL WENT DOWN TO THE FLOOR 90% AND NOTHING HAPPENED. DRIVER THEN RELEASED THE BRAKES AND PRESSED DOWN AGAIN AND NOTHING HAPPENED AGAIN. WHEN SLAMMING ON THE BRAKES FOR THE 3RD TIME, THE DRIVER HIT A CAR PARKED DOWNHILL ABOUT 40 FEET AWAY. MANUFACTURER STATED THAT THERE WAS NOT A PROBLEM WITH THE VAN, AND REFUSED TO TALK TO OWNER. AN ENGINEERING COMPANY WAS ABLE TO DUPLICATE THE PROBLEM, BUT COULD NOT FIND THE CAUSE. *AK

Power Train › Automatic Transmission
Filed Aug 25, 1998NY

DESIGN OF THE TRANSMISSION DOES NOT CONTAIN SHIFT INTERLOCK SYSTEM, WHICH HAS RESULTED IN CHILD MOVING GEAR AND VEHICLE ROLLING.

Suspension › Front
Filed Aug 21, 1998FL

VAN HAS CONSTANT VIBRATIONS STARTING AT SPEEDS OF 45MPH TO 70 MPH.

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Aug 19, 1998CA

THE GEAR SHIFT ENGAGES WITHOUT APPLYING THE BRAKES. THE MANUFACTURER HAS BEEN NOTIFIED. *AK

Air Bags › Frontal1 injured
Filed Aug 6, 1998MN

BOTH AIRBAGS DEPLOYED. DRIVER SUSTAINED SIGNIFICANT NECK INJURIES BECAUSE OF HIS POSITION. HE WA SLOOKING FOR TRAFFIC FROM RIGHT SIDE AND WAS LEANING 3" FROM AIR BAG. *AK

Suspension
Filed Jul 27, 1998IL

VAN AWAYS PULLS TO THE RIGHT WHEN DRIVING. DEALER AND MANUFACTURER SAID NO PROBLEM FOUND IN VAN. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jul 8, 1998IL

FUEL PUMP IS NOISY, LEAKS AND STOPPED ON THE HIGHWAY PRIOR TO BEING REPLACED.

Power Train › Automatic Transmission
Filed Jul 1, 1998CT

TRANSMISSION CAN BE PUT INTO GEAR WITHOUT DEPRESSING BRAKE PEDAL.

Seats
Filed Jun 17, 1998MI

SEAT WITH THE SEAT HEATER IS TOO CLOSE TO THE STEERING WHEEL.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jun 15, 1998TX

ABS BRAKE PROBLEMS; WHILE DRIVING AT 15 MPH AND APPLYING THE BRAKES, NO INCLEMENT WEATHER, NORMAL DRIVING CONDITIONS, QUICKER STOPS THAN NORMAL. PLENTY OF ROOM TO BRAKE, THERE WAS TOTAL BRAKE FAILURE AND THE VEHICLE DID NOT STOP, CAUSING A REAR END CRASH. THE DEALER WAS NOT ABLE TO FIND A PROBLEM WITH THE VEHICLE. *AK

Power Train › Manual Transmission
Filed Feb 17, 1998NY

TRANMISSION LINE CONNECTION POPPED AND LEAKED TRANSMISSION FLUID TILL EMPTY.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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