1998 Chrysler Town And Country complaints

THE VEHICLE WAS PARKED WHEN THE DRIVER SMELL SMOKE AND NOTICED THERE WAS A FIRE UNDER THE VEHICLE, THE CONSUMER OPEN THE HOOD AND THE WAS A FIRE UNDER THE HOOD OF THE VEHICLE, CLAIM# 43-R798-089. NLM

AIRBAG LIGHT CAME ON, AND HORN STOPPED WORKING.*AK *YH

ADVISOR AT CHRYSLER STATED CLOCK SPRING HAS GONE BAD AND THAT THEY GET A LOT OF THIS PROBLEM!!!!. *AK

AIRBAG WARNING LIGHT CONTINUES TO COME ON AND OFF AT DIFFERENT TIMES. *AK

EA01007. AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATES, INDICATING A MALFUNCTION WITHIN AIR BAG SYSTEM. WHEN LIGHT DOES ILLUMINATE CRUISE CONTROL AND HORN BECOME INOPERABLE. *AK

THREE OF THE FOUR HUB CAPS HAVE COME OFF DURING HISTORY OF VEHICLE. CONSUMER FEELS THIS COULD BE A SAFETY PROBLEM IF THEY DETACH DURING OPERATION OF VEHICLE. *AK TWO WHEEL COVERS CAME OFF WHILE DRIVING, WHEN REPLACING THE RIGHT REAR WHEEL COVER, IT CAME OFF BY USING FINGERS AND NOT BY PRYING. *SLC

I HAVE HAD TWO INCIDENTS WHERE THE ENGINE'S SERPENTINE BELT HAS COME OFF THE PULLEYS. WHEN THIS OCCURS, THE VEHICLE LOSES ALL POWER OPTIONS AND BECOMES DIFFICULT TO CONTROL. IN ADDITION THE VEHICLE CAN BE DRIVEN ONLY A FEW MILES WITHOUT OVERHEATING. I BELIVE THAT SINCE THE MANUFACTURER IS AWARE OF THIS PROBLEM, THEY SHOULD REIMBURSE OWNERS WHO HAVE BEEN FORCED TO CORRECT THIS SITUATION. THEY SHOULD ALSO BE PROACTIVE ABOUT CORRECTING THOSE VEHICLES THAT STILL REPRESENT A LIABILITY TO THEIR OWNERS. THIS IS ULTIMATELY A SAFETY ISSUE TO PREVENT LOSS OF VEHICLE CONTROL AND BECOMING STRANDED ALONG THE HIGHWAY.

AIR BAG LIGHT STARTED FLASHING ON AND OFF WHILE CRUISE CONTROL FAILED TO ENGAGE OR OPERATE PROPERLY. ALSO, CIGARETTE LIGHTER RECEPTICLE FAILED TO OPERATE. THE DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE A CAUSE FOR THESE PROBLEMS. *AK CONSUMER STATES HORN IS INOPERABLE FOR THE SECOND TIME NOW. IGNITION SWITCH FAILED AND WAS REPLACED. *SLC

WHEN WE TRIED TO BACK THE VEHICLE OUT OF OUR GARAGE, WE DISCOVERED THAT IT WOULD NOT ENGAGE REVERSE GEAR. WE PUSHED THE VEHICLE OUT OF THE GARAGE TO THE STREET AND FOUND THAT IT STILL HAD ALL FORWARD GEARS. WE TOOK THE VEHICLE TO TUTTLE-CLICK CHRYSLER IN IRVINE. WE WERE TOLD THAT A DIFFERENTIAL GEAR HAD FAILED. IT SEEMS TO US THAT THIS WOULD PREVENT THE VEHICLE FROM MOVING IN EITHER DIRECTION, SO A BROKEN DIFFERENTIAL GEAR PROBABLY WAS NOT THE REASON WE COULDN'T USE REVERSE GEAR. HOWEVER, WE STILL NEEDED REVERSE, SO THE DEALER REPLACED THE TRANSMISSION. WITHIN THE TWO WEEKS PRECEDING THE TRANSMISSION FAILURE, THE WINDSHIELD WIPERS BEGAN TO OPERATE SPONTANEOUSLY AND THE IGNITION LOCK BECAME VERY DIFFICULT TO OPERATE. DURING THE SAME VISIT THAT THE TRANSMISSION WAS REPLACED, THE DEALER REPLACED THE BODY CONTROL MODULE, A COMPUTER WITHIN THE VEHICLE, TO FIX THE WIPER PROBLEM AND REPLACED AND REKEYED THE IGNITION LOCK. WE BELIEVE THAT ALL THREE OF THESE FAILURES WERE THE RESULT OF FAULTY DESIGN OR SHODDY WORKMANSHIP AND ASKED CHRYSLER TO REIMBURSE US AND TO EXPLAIN WHY THE COMPONENTS FAILED. CHRYSLER HAS DONE NEITHER. WE BELIEVE THAT WE SHOULD NOT BE REQUIRED TO INDEMNIFY CHRYSLER FOR ITS MISTAKES. *AK

WHILE TRAVELING AT APPROXIMATELY 55 TO 60 MP CONSUMER'S VEHICLE ROLLED APPROXIMATELY FOUR TIMES, AND DRIVER WAS EJECTED FROM VEHICLE WHILE HE WAS WEARING RESTRAINT BELT. CONSUMER WAS EJECTED FROM VEHICLE DUE TO SEATBACK SNAPPING AND FALLING BACKWARDS, ALLOWING DRIVER TO SLIDE OUT FROM RESTRAINT BELT. DRIVER SUFFERED A BROKEN LEFT WRIST/RIGHT ANKLE/ LEFT CLAVICAL, AND RIGHT SHOULDER; AS WELL AS HAVING TORN LIGAMENTS IN HIS RIGHT KNEE. IN ADDITION TO BITING A PORTION OF HIS TONGUE OFF. *AK THE MANUFACTURER INRESPONSE TO THE CONSUMER THAT INDICATED THE SEAT BACKS WERE DESIGNED TO YIELD PROGRESSEVELY AND INCREASING LOAD, AND ALSO THE SEATS,MEET THE STANDARDS SET BY THE GOVERNMENT. *YH

WHILE DRIVING CONSUMER NOTICED SMOKE COMING FROM ENGINE COMPARTMENT. VEHICLE WAS TOWED TO DEALER AN ELECTRICAL SHORTAGE OCCURRED WITHIN THE STARTER, BURNING WIRING HARNESS. PLEASE GIVE ANY FURTHER DETAILS.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

AIR BAG LIGHT HAS COME ON AND WILL NOT GO OFF ALSO, THE CRUISE CONTROL AND THE HORN ASSEMBLY IS INOPERABLE. CONSUMER HAS NOT TAKEN VEHICLE IN TO DEALERSHIP TO BE EXAMINED. *AK CONSUMER STATES THE HORN WENT OUT, AS WELL AS THE STEERING COLUMN WHICH LOCKED AND VEHICLE HAD TO BE TOWED INTO DEALERSHIP AND THE PARTS HAD TO BE REPLACED, ALSO THE CIGARETTE LIGHTER DOES NOT WORK. *JB

CONSUMER STATES WHILE DRIVING ON HIGHWAY ALL OF A SUDDEN VEHICLE WOULD NOT ACCELERATE AND THE SERVICE ENGINE SOON LIGHT CAME ON, IT WAS DETERMINED THAT A TRANSMISSION WAS NEEDED. *JB

MILDEW TYPE ODOR COMING FROM AIR CONDITIONER WHICH COULD CAUSE SOMEONE TO BECOME ILL FROM BACTERIA.*AK

WHILE DRIVING ON ROUTE 206 IN NEW JERSEY (SPEED LIMIT 50), I HAD SLOWED FOR A TURNING VECHILE. WHEN I WENT TO ACCELERATE, THE CAR WOULD NOT GO MORE THAN 30 MILES PER HOUR. I TRAVELED ON THE SHOULDER OF THE ROAD UNTIL I GOT IT TO A SERVICE STATION. THE MECHANIC TOLD ME THE OVERDRIVE WAS SHOT. THE CAR HAD JUST TRAVELED 80 MILES ON THE PARKWAY AND INTERSTATE WITHOUT ANY SIGN OF TROUBLE. I CALLED CHRSYLER. ALTHOUGH MY WARANTEE HAD EXPIRED, DUE TO THE AGE OF MY CAR THEY OFFERED TO SUPPLY THE PARTS AND I PAID THE LABOR FOR REPAIR. I PAID ROXBURY CHRSYLER $1020 IN LABOR FOR THE REPAIR. THREE DAYS LATER WHILE ON INTERSTATE 80, THE SAME THING HAPPENED! I DON'T KNOW HOW I MANAGED TO GET OFF THE ROAD WITHOUT INJURY. I TOOK THE CAR BACK, THEY SAID IT WAS AN UNKNOWN CODE. CHRSYLER TOLD THE MECHANIC TO RESET AND RETURN THE CAR. EVEN THE MECHANIC WAS HESITANT TO GIVE ME THE CAR. HE DROVE IT FOR TWO DAYS, NOTHING HAPPENED. PREVIOUS TO THIS MY HUSBAND AND I HAD DECIDED TO SELL THE CAR TO REDUCE OUR DEBT. HOW CAN I SELL THIS CAR TO ANYONE LIKE THIS. CHRYSLER'S MIKE SARACHMAN CLAIMS HE WILL NOT ALLOW THE 12M/12,000K WARANTEE THEY ARE GIVING ME TO BE TRANSFERRED TO A NEW OWNER. I NEED TO SELL MY CAR AND I CAN'T. I AM AFRAID TO DRIVE THIS VEHICLE. PLEASE OFFER SOME ADVICE ON HOW I CAN PROCEED. MR. SARACHMAN CLAIMS I CANNOT SPEAK WITH ANYONE ABOVE HIM AT CHRYSLER CORP. HE REFUSED TO GIVE ME ANY OTHER NAME OR NUMBER TO CALL.*AK

AIR BAG LIGHT WOULD KEEP COMING ON WHEN VEHICLE HAS BEEN STARTED. SOMETIMES WOULD GO OFF BY THEMSELVES, BUT MOSTLY WOULD REMAIN ON ENTIRE TIME UNTIL VEHICLE HAS BEEN SHUT DOWN.*AK *SLC

EXPERIENCING PROBLEM WITH VARIOUS EXCESSIVE LEAKAGES COMING INTO VEHICLE DUE TO BODY ALIGNMENT. DEALER / MANUFACTURER NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER. PLEASE PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

TRANSMISSION IS SHIFTING ERRATICALLY, INTERNAL PROBLEMS WITH TRANSMISSION, CONSUMER HAS HAD TRANSMISSION REPLACED A SECOND TIME ON 2-14-01 DUE TO THE FACT THAT THE TRANSMISSION THAT NOW NEEDS TO BE REPLACED IS NOT A TRANSMISSON FOR THE TYPE OF VEHICLE CONSUMER HAS, AND THE TRANSMISSION FLUID IS LEAKING.

AIR BAG LIGHT WAS COMING ON DASHBOARD. CONSUMER SAW TAKEN VEHICLE FOR SERVICE WHERE AT DEALER CLOCK SPRING HAD TO BE REPLACED.*AK

DEFECTIVE CLOCK SPRING CAUSED PROBLEMS WITHIN STEERING AND CRUISE CONTROL OPERATIONS. IT CAN ALSO EFFECT HORN AND AIRBAG LIGHT. *AK THE CLOCK SPRING FAILED PREMATURLY RESULTING IN AIR BAG AND THE CRUISE CONTROL FAILURE. *YH

WHILE TRAVELING AIR BAG INDICATOR LIGHT WAS FLASHING, THERE WAS NO HORN, AND THERE WAS A LOSS OF CRUISE CONTROL. TECHNICIAN STATED THAT CLOCK SPRING NEEDED TO BE REPLACED. *AK DEALER REPLACED CLOCK SPRING. *SLC

AIR BAG LIGHT SOUNDS LIKE SAME PROBLEM BEING INVESTIGATED BY NHTSA - AIR BAG MECHANISM. WHAT CAN I DO FROM HERE?. *AK

SERPENTINE BELT WOULD ALWAYS COME OFF WHEN VEHICLE GOES THROUGH PUDDLES OR WHEN ROAD IS WET. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC REPLACED BELT AND PULLEY. THIS IS WAS 7TH TIME IT HAS HAPPENED. *AK

ABS BRAKES FAILED. MARGINAL CAUSED BRAKES TO WORK INTERMITTENTLY. HAD NO BRAKES. BRAKE PEDAL WENT TO FLOOR WHEN PRESSED. TOOK TO DEALERSHIP, AND MECHANIC INDICATED COMPUTER WAS CAUSE OF THE PROBLEM. BRAKES WERE IN A LOCKED MODE. *AK

VEHICLE CAN BE PUT INTO GEAR WITHOUT APPLYING BRAKES. PLEASE GIVE ANY FURTHER DETAILS.*AK

DRIVERS SIDE AIR BAG HAS FAILED TO ENERGIZE AND AIRBAG LIGHT REMAINS ON. ALSO VEHICLE'S HORN IN STEERING COLUMN DOES NOT WORK. ADDITIONALLY, CRUISE CONTROL DOES NOT WORK.*AK

CONSUMER WAS DRIVING AT APPROXIMATELY 25MPH INVOLVED IN FRONT END CRASH BY A VEHICLE THAT WAS ALSO GOING 25 MPH. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, WHICH COULD HAVE CAUSED INJURIES.*AK

WHILE DRIVING IN A HEAVY DOWNPOUR RAIN OR OVER PUDDLES POWER STEERING BELT GETS WET, AND CAUSES POWER STEERING TO BE INOPERATIVE, WHICH MAY RESULT IN A CRASH. DEALER CANNOT SOLVE THE PROBLEM. *AK THE INCIDENT OCCURED THREE TIMES. THE CONSUMER HAD BELT INSPECTED AND WERE IN GOOD CONDITION. *YH

STEERING BELT TENSIONER FAILED AND CAME OFF WHILE DRIVING, CAUSING A LOSS OF POWER STEERING. *AK *SLC

DRIVER'S POWER WINDOW FELL INTO THE DOOR FRAME DUE TO A BROKEN CABLE. *AK THE POWER WINDOW IS DEFECIVE. *YH

VEHICLE STOPPED IN PARKING LOT WITH ENGINE RUNNING. TOOK FOOT OFF BRAKE TO ACCELERATE, AND ENGINE REVVED UP, AND VEHICLE TOOK OFF. APPLIED BRAKES, DID NOT STOP VEHICLE. IT SPED UP TO 60 MPH, HIT CARS/ FENCE. FINALLY, STOPPED VEHICLE. VEHICLE STILL AT DEALER, DAMAGE UNKNOWN, CHRYSLER CONTACTED, SAID FILE OPENED. *AK

UNABLE TO START VEHICLE DUE TO IGNITION SWITCH FAILURE. STILL UNABLE TO CORRECT PROBLEM BECAUSE DEALER WAS UNABLE TO GET IGNITION SWITCH PART FOR EIGHT WEEKS, ASKING NHTSA HELP IN THIS MATTER. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

NO SUMMARY

RAKES HAD FAILED 4 TIMES WHEN IN USE. ALWAYS HAPPENING WHEN SLOWING DOWN TO STOP LIGHT OR STOP SIGN. VEHICLE WOULD INCREASE ITS STOPPING DISTANCE. BEEN TO DEALERSHIP FOR REPAIRS. AFTER REPAIRS, THE PROBLEM WOULD RETURN. BRAKE STOPPING IS AN INTERMITTENT PROBLEM. THERE WOULD BE NO WARNING. CAN SEEMS TO BE RESOLVED.*AK

VEHICLE WAS PARKED WHEN IT CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, THE VEHICLE HAD RECEIVED AND OIL CHANGE, CLAIM # 43-R525-857

THE VEHILE CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE PARKED, CLAIM # 13-7057-975

VEHICLE CAUGHT FIRE AT A REST STOP WHILE PARKED, CLAIM # 40-2277-070. NLM

THIS EXACT PROBLEM OCCURED 4 TIMES WITHIN 26 MONTHS OF LEASE. DRIVER LOSES COMPLETE CONTROL OF VEHICLE, STERRING ETC. AND CAUSES A SERIOUS SAFETY HAZARD. SEEKING HELP AND RELIEF FRON CHRYSLER AND LEMON LAW OF NJ TO RELEASE US FROM BALANCE OF LEASE AND REPAY ALL EXPENSES SPENT. HAVE LOST ALL CONFIDENCE IN THE CAR AND WILL NOT DRIVE IT ANYMOR PLEASE CONTACT PROPER CHANNELS TO HELP ME IN THIS SITUATION.

OVERHEATING DUE TO COOLING FAN NOT COMING ON. THE RELAY SWITCH WAS BAD AND WAS RECALLED ACCORDING TO THE DEALER. CUSTOMER WAS NOT NOTIFIED OF ANY RECALL.

THE CAR WAS BROUGHT TO DAVID ELLIS FOR A BRAKE REPAIR ON 8/21/00. THE CAR MADE A NOISE WHILE DRIVING AND A LOUD NOISE WHEN BRAKING. ALSO THE PEDAL DID NOT FEEL RIGHT. THEY REPLACED THE FRONT PADS, ROTORS, WHEEL CYLINDERS AND THE MASTER CYLINDER. THEY HAD TO REPALCE THE MASTER CYLINDER TWICE WHILE THEY HAD IT UNDER REPAIR. THE MORNING AFTER I PICKED UP THE CAR, IT WOULDN'T ACCELERATE, IT WAS REVVING VERY LOUD AND WITH VERY HIGH RPMS AND THEN IT BEGAN TO SMOKE AND SMELL. WHEN I GOT OUT OF THE CAR I OBSERVED FLAMES SHOOTING OUT OF THE FRONT WHEEL. CHRYSLER HAS INSPECTED AND SAYS THEY DO NOT KNOW THE CAUSE OF THE FIRE. THEY ARE WILLING TO FIX THE FIRE DAMAGE BUT THEY CANNOT "FIX" THE CAUSE OF THE FIRE BECAUSE THEY DO NOT KNOW WHAT THE CAUSE IS. I DO NOT FEEL THE CAR IS SAFE TO DRIVE UNLESS THEY CAN PINPOINT THE CAUSE AND HAVE IT REPAIRED OR REPLACED. THEY ARE ALSO REFUSING TO RETURN THE PARTS TO ME, AND I HAVE TOLD THEM THAT I NEED TO HAVE THEM INSPECTED FOR FUTURE LITIGATION. THEY CLAIM THAT THEY WILL BE SENDING THEM TO CHRYSLER, WHO HAS ALSO REFUSED TO RETURN THEM TO ME.

THE SERPENTINE BELT BROKE 2 TIMES IN 2 WEEKS - A CRITICAL COMPONENT. IT HAPPENED AT 30000.

NO APPARENT REASON FOR THIS FIRE. NO IGNITION SOURCE KNOWN IN THE AIR INLET FILTER HOUSING. LOOKING FOR INPUT ON OTHER VEHICLES THAT MAY HAVE HAD THIS PROBLEM AND WHAT CAUSED IT. *AK

WINDSHIELD WIPER GEARS LOCKS UP INTERMITTENTLY, CAUSING VISIBILITY PROBLEMS. YH

VEHICLE WAS MAKING NOISE WHILE MOVING. TAKEN TO AN INDEPENDENT REPAIR SHOP, AND INFORMED CONSUMER THAT THE FLYWHEEL NEEDED REPLACEMENT. MANUFACTURER NOTIFIED,AND INFORMED CONSUMER THAT PART WAS NOT COVERED UNDER MANUFACTURER'S RECALL. *AK

CONSUMER HAS A BRAND NEW CAR, EACH TIME VEHICLE IS DRIVEN CONSUMER HAS PROBLEMS WITH THE STEERING- STEERING BECAME DIFFICULT/VERY TIGHT TO TURN. ON SOME OCCASIONS HAS LOST CONTROL. *AK

AT HIGHWAY SPEEDS STEERING WHEEL VIBRATES UNCONTROLLABLY. DEALER HAS ATTEMPTED TO REPAIR THE VEHICLE. *AK

VEHICLE USES UP TO A PINT OF ANTI-FREEZE EVERY COUPLE THOUSAND OF MILES. DEALER CANNOT DETERMINE THE CAUSE. *AK

THIS PROBLEM ONLY OCCURS IN COLDER WEATHER OF APPROXIMATELY 35 DEGREES, OR COLDER. UPON STARTING THE VEHICLE THE ENTIRE DASH (SPEEDOMETER, FUEL GAUGE, ODOMETER, ETC) WILL BE INOPERATIVE. WHILE IN VIRGINIA OVER THE HOLIDAYS THIS PROBLEM WAS OCCURRING EVERY DAY. ORIGINALLY, THIS HAPPENED ONLY WHEN STARTING THE VEHICLE. WHILE IN VIRGINIA OVER THE HOLIDAYS IT ALSO OCCURRED WHILE DRIVING ON THE INTERSTATE. AT THAT TIME, THE ENGINE CHECK LIGHT ALSO CAME ON, AND THE ANTI-LOCK BRAKE LIGHT CAME ON. THIS VEHICLE HAS BEEN AT THE DEALERSHIP, UNTIL YESTERDAY, SINCE DECEMBER 30, 1999, WHEN I RETURNED HOME TO BEAUFORT. THEY HAVE BEEN ABLE TO DUPLICATE THE PROBLEM AND ATTRIBUTE IT TO AN UNKNOWN VOLTAGE RISE (FROM 2.5 AMPS TO 3.0), BUT HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM AND STILL DO NOT KNOW WHAT IS CAUSING IT. WE HAVE CONTACTED CHYRSLER CUSTOMER SERVICE, WHO HAS OPENED A CORPORATE FILE (#660213), BUT HAVE NO OTHER INFORMATION FROM THEM. THIS PROBLEM HAS OCCURRED FROM THE VERY BEGINNING OF THIS PARTICULAR VEHICLE, THOUGH BUTLER CHRYSLER BELIEVED THAT THEY HAD CORRECTED THE PROBLEM WHEN WE PURCHASED IT. WE FIRST FOUND THAT IT STILL EXISTED IN NOVEMBER, AND HAS REOCCURRED PROBLEMS SINCE, UNTIL IT WAS GIVEN TO THEM 12/30/99 TO BE FIXED. THEY RETURNED THE VEHICLE TO US YESTERDAY, NOT REPAIRED, UNTIL THEY DECIDE WHAT THEY ARE GOING TO DO. WE FEEL THIS IS AN UNSAFE VEHICLE TO BE DRIVING.*AK

WHILE DRIVING VEHICLE AT APPROX. 50MPH, IT WOULD JERK & MAKE POPPING NOISE WHEN ON AN INCLINE & THE ACCELERATOR PEDAL IS APPLIED. BEEN TO DEALERSHIP & WAS INFORMED BY MECHANIC IT WAS THE CHARACTERISTIC OF THE VEHICLE. *AK