Page 8 of 19 · complaints 351–400 of 938

1996 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Air Bags
Filed Jul 19, 2001MI

DUE TO THE FAILURE OF THE CLOCK SPRING ASSEMBLY, MY CRUISE CONTROL, HORN AND AIR BAG ALL FAILED AS WELL. IF I HAD EXPERIENCED A CRASH THE DRIVER'S SIDE AIR BAG WOULD NOT HAVE DEPLOYED.

Electrical System
Filed Jul 18, 2001MT

INTERMITTENT ELECTRICAL PROBLEMS SINCE PURCHASE WITH NO FIX FROM MFG. *AK

Air Bags
Filed Jul 17, 2001NJ

EA 01 007/AIR BAG CLOCKSPRING: AIR BAG LIGHT REMAINED ON WHILE DRIVING. ALSO, HORN AND CRUISE CONTROL WERE INOPERATIVE. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Air Bags
Filed Jul 16, 2001IL

AIRBAG LIGHT IS ON, HORN AND CRUISE CONTROL STOPPED WORKING. CLOCK SPRING ASSEMBLY NEEDS TO BE REPLACED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 16, 2001GA

WHILE DRIVING VEHICLE COMPLETELY SHUTSDOWN WITHOUT WARNING, CAUSING LOSS OF POWER BRAKES AND POWER STEERING CONTROL. PLEASE GIVE ANY FURTHER DETAILS.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 16, 2001MA

VEHICLE STARTED LEAKING GASOLINE WHEN IT WAS ON A HILL. DEALERSHIP WAS AWARE OF PROBLEM. MECHANIC TOLD THE CONSUMER THAT SHE HAD A CRACK INSIDE OF GASOLINE TANK.*AK

Suspension
Filed Jul 13, 2001WI

STRUT TOWER IS RUSTING THROUGH. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

SeatsCrash
Filed Jul 13, 2001CA

CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END COLLISION THAT CAUSED DRIVER'S SIDE FRONT SEAT TO COLLAPSE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 13, 2001GA

WHILE DRIVING AND WITHOUT WARNING VEHICLE COMPLETELY SHUTDOWN, CAUSING LOSS OF POWER BRAKES AND POWER STEERING, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.*AK

Power Train › Automatic Transmission
Filed Jul 11, 2001KS

DIFFERENTIAL BLEW OUT WHILE DRIVING AND PUTTING A WHOLE THROUGH TRANSMISSION CASE, DESTROYING FLYWHEEL/ BLEW OUT TRANSMISSION, AND KILLED ENGINE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Power Train › Automatic Transmission
Filed Jul 6, 2001WI

CONSUMER NOTICED OIL LEAK UNDER VEHICLE. A PIN GOT INTO TRANSMISSION AND CAUSED IT TO LEAK. CONTACT DEALER PLEASE ADD VIN . *AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Jul 4, 2001TX

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Vehicle Speed Control
Filed Jul 4, 2001NY

CRUSE CONTROL FAILURE AND AIR BAG LIGHT AT SAME TIME. *AK

Air Bags
Filed Jun 28, 2001NY

AIRBAG LIGHT CAME ON AND IT WON'T GO OFF. ALSO, VEHICLE WANDERS TO LEFT TO RIGHT. DEALERSHIP IS AWARE OF PROBLEM.*AK

Engine and Engine Cooling › Engine
Filed Jun 26, 2001FL

THE CONSUMER LOST THE POWER STEERING WHILE STARTING TO DRIVE DUE TO SLIPPING OFF OF THE VEHICLE'S MAIN BELT FROM THE PULLEY. THE VEHICLE HAD A COOLING SYSTEM PROBLEM. THE VEHICLE WAS OVERHEATING DUE TO BELT AND TENSIONER FAILURES. *YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jun 20, 2001IN

BRAKE FAILURE APPROACHING INTERSECTION WENT THROUGH RED LIGHT AVOIDED COLLISION WITH TRAFFIC JUMPED CURB ENTERED PARKING LOT AND SIDESWIPED POLE IN DRIVE THROUGH BEFORE FINALLY STOPPING. COULD HAVE KILLED SOMEONE OR MYSELF AND WIFE. WIFE WAS DRIVING. DEALER AND CHRYSLER SPECIAL INVESTGATOR COULD FIND NOTHING WRONG WITH BRAKES!! POLICE REPORT ON FILE # 420920 EVANSVILLE IN. DO NOT FEEL CONFIDENT IN DRIVING THIS VECHICLE UNTIL CAUSE IS DETERMINED AND FIXED!!! *AK

Power Train › Automatic Transmission
Filed Jun 19, 2001IL

TRANSMISSION LOCKED UP WHILE DRIVING 50MPH WITHOUT WARNING. DEALER HAS INSPECTED VEHICLE, AND WILL REPLACE TRANSMISSION.*AK *SLC

Electrical System › 12v/24v/48v Battery
Filed Jun 19, 2001CO

THE ELECTRICAL GAUGES AND DIGITAL READOUT HAVE REPEATEDLY FAILED (7 TIMES) RESULTING IN NO WAY TO KNOW SPEED/MPH THE VEHICLE IS TRAVELING, WHETHER ENGINE IS OVERHEATING, GEAR THAT THE TRANSMISSION IS IN, CAR ALARM DOES NOT FUNCTION, ALL GAUGES ARE EITHER GIVING FAULTY READINGS OR NO READINGS AT ALL. THIS IS ONLY THE MOST OFTEN REPEATED PROBLEM. ADDITIONALLY, THERE HAVE BEEN NUMEROUS AND DIFFERENT PROBLEMS RESULTING IN OVERHEATING, 3 BATTERY REPLACEMENTS, PREMATURE REPLACEMENT OF BRAKES AND WHEEL CYLINDER, NUMEROUS OTHER PROBLEMS. VEHICLE CURRENTLY NOT FUNCTIONING DUE TO 7TH. FAILURE OF ELECTRICAL GAUGE PANEL, LIGHTS STAYING ON CAUSING BATTERY DRAIN AND FAILURE. USELESS TO RECHARGE THE BATTERY BECAUSE CONTINUOUS BURNING OF DASH PANEL LIGHTS WILL CONTINUE TO DRAIN BATTERY. NO CAR ALARM BECAUSE OF COMPUTER FAILURE.EHICLE *AK

Air Bags
Filed Jun 15, 2001FL

PE 00 032/AIR BAG CLOCK SPRING FAILURE: REPORTING INOPERATIVE HORN AND CRUISE CONTROL. ALSO, AIR BAG LIGHT SENSOR REMAINED ON WHILE TRAVELING. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVER UNDER EXTENDED WARRANTY OR A RECALL. PROVIDE ANY FURTHER INFORMATION. *AK

Steering › Rack and Pinion
Filed Jun 15, 2001AZ

LOCAL DEALERS MECHANICS STATED THAT THEY HAVE SEEN ALOT OF THESE FAILURES. THE RACK AND PINION BREAKS DOWN SENDING DEBRIS INTO THE POWER STEERING FLUID THAT FLOWS INTO THE POWER STEERING PUMP AND DESTROYS THE VALVES COMPLETELY TAKING OUT THE POWER STEERING SYSTEM. THE ENTIRE POWER STEERING AND RACK AND PINION MUST BE REPLACED. *AK

Suspension › Front › Springs › Torsion Bar
Filed Jun 11, 2001NY

DURING VEHICLE INSPECTION LEFT AND RIGHT FRONT SWAY BAR LINK FOUND BROKEN AT THE SWAY BAR. METAL LINK REMAINED ATTACHED TO THE STRUT AND JUST FLOPPED AROUND. COULD HAVE EASILY BROKEN DAMAGED CV JOINT BOOT, INTERFERED WITH STEERING, OR BROKEN A BRAKE LINE. DEALER RESPONDED THAT THERE WAS A HUGE BACKLOG OF PARTS BECAUSE THIS FAILURE WAS BEOMING VERY COMMON. 4000 PARTS ON BACKORDER WITH CHRYSLER.

Tires
Filed May 31, 2001PA

VEHICLE HAS DRY ROTTEN TIRES MADE BY SEARS/SERIAL NUMBER P205/70R1595TM/5. TOOK VEHICLE FOR AN INSPECTION, AND MECHANIC NOTIFIED HER THAT ALL FOUR TIRES WERE DRY ROTTEN. THERE WAS NO COLLISON INVOLVED. DEALERSHIP WILL BE CALLLED. *AK

Air Bags
Filed May 29, 2001FL

THE CLOCK SPRING IN THE STEERING WHEEL FAILED. THIS IN TURN CONTROLS THE HORN, CRUISE CONTROL AND ABOVE ALL, THE AIRBAG. WHEN I WENT TO THE DEALERSHIP, THE SERVICE ADVISOR KNEW EXACTLY WHAT THE PROBLEM WAS, WITHOUT PERFORMING A DIAGNOSTIC. THIS WAS ONE OF SEVERAL HE KNEW OF AND WAS RUMORED TO BE A RECALL. I CONTACTED CUSTOMER SERVICE AT CHRYSLER, BUT RECEIVED THE EXPECTED BRUSHOFF, AND WAS TOLD THAT AS THE STEERING WHEEL WAS TURNED IT CAUSES THE PART TO WEAR. THIS SEEMS UNACCEPTABLE, ESPECIALLY WITH A SAFETY COMPONENT. YOU MAY AS WELL TELL ME THAT THE SEATBELT LATCH WILL FAIL AFTER SO MANY CONNECTIONS.*AK

Vehicle Speed Control
Filed May 18, 2001WY

CRUSE CONTROL AND HORN QUIT WORKING WHEN AIR BAG LIGHT CAME ON.*AK

Fuel System, Gasoline
Filed May 16, 2001OH

CONSUMER RECEIVED RECALL 00268000/ FUEL LEAKAGE. HAD TAKEN VEHICLE TO DEALER, BUT IT DIDN'T INCLUDE 3.8L ENGINE. FUEL WAS LEAKING FROM VALVE COVER DOW TO EXHAUST MANIFOLD. VEHICLE LEAKS WHEN ON, BUT MORE WHEN SHUT OFF. FUEL MILEAGE DROPPED FROM 29 TO 11 OR 12 A GALLONS. *AK

Air Bags
Filed May 16, 2001CA

WHILE DRIVING AIR BAG LIGHT WILL COME ON AND OFF. DEALER HAD BEEN CONTACTED, AND THEY SAID THAT WAS NOT A RECALL. CONSUMER WILL BE CHARGED FOR REPAIRS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed May 16, 2001FL

WHILE PARKED AND STILL RUNNING, BACK PACK ON 7 YEAR OLD SON HIT TRANSMISSION SHIFT LEVER AND CAUSED VEHICLE TO RUN INTO GARAGE. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed May 9, 2001IL

CONSUMER HAD THE VEHICLE RUNNING AND ONE OF THE CHILDREN WAS REACHING FOR SOMETHING AND HIT GEAR SHIFT OUT OF PARK. THERE WAS NO ACCIDENT, BUT CONSUMER ASSUMED THERE WAS INTERLOCK SYSTEM ON VEHICLE. DEALER STATED THAT THEY WERE NOT REQUESTED BY GOVERNMENT TO PUT INTERLOCK SYSTEM INTO VEHICLE.*AK *SLC

Equipment › Appliance › Air Conditioner
Filed May 1, 2001NY

ORIGINAL AIR CONDITIONING UNIT ALMOST CAUGHT ON FIRE. (ONLY USED DURING THE SUMMER MONTHS) NEW UNIT REPLACEMENT WILL COST APPROX. $750.00.

Air Bags
Filed Apr 30, 2001IL

CLOCK SPRING MALFUNCTIONED, CAUSING AIR BAG WARNING LIGHT TO ILLUMINATE AND CRUISE CONTROL NOT TO ACTIVATE.*AK *JB

Air Bags
Filed Apr 30, 2001IL

CLOCK SPRING MALFUNCTIONED, CAUSING AIR BAG WARNING LIGHT TO ILLUMINATE AND CRUISE CONTROL NOT TO ACTIVATE. PLEASE GIVE ANY FURTHER DETAILS.*AK

Air Bags
Filed Apr 30, 2001MI

AIRBAG LIGHT STARTED TO FLASH. CURRENTLY, IT STAYS ON ALL THE TIME.*AK THE DEALER RPLACED CLOCK SPRING AS POSSIBLE CAUSE FOR AIR BAG LIGHT PROBLEM. *YH

Exterior Lighting › Headlights
Filed Apr 24, 2001VA

HEADLIGHT COVERS HAVE BECOME CLOUDY, CUTTING DOWN ON VISIBILITY.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 23, 2001FL

WHILE DRIVING AT HIGH SPEEDS OR COMING FROM A STOPPED POSITION ENGINE STALLS AND WILL HAVE TO BE PUT IN NEUTRAL TO BE RESTARTED. DEALER HAS NOT SEEN VEHICLE. *AK *SLC

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 19, 2001MI

THE MOTOR QUITS WHILE DRIVING WITHOUT WARNING, CAUSING LOSS OF POWER BRAKING AND STEERING. NO WARNING AND VEHICLE SOMETIMES MAY BE RESTARTED AFTER IT WAITS FOR HOURS. SECONDLY, WINDSHIELD WIPERS WILL ACTIVATE WHEN TURNED OFF AND IF TURNED ON TO INTERMITTENT THEY WILL BE EXTREMELY INCONSISTENT IN OPERATION.*AK

Structure › Body › Door
Filed Apr 17, 2001MI

ELECTRICAL LOCKING MECHANISM FOR REAR PASSENGERS DOORS WENT OUT, CAUSING LEFT REAR PASSENGER DOOR TO LOCK AND NOT OPEN FROM OUTSIDE OR INSIDE. CONSUMER WAS FORCED TO PURCHASE A NEW ELECTRONIC CONTROL MECHANICISM FOR REPAIR. ALSO, ALTERNATOR HAD EATEN THROUGH ELECTRICAL HARNESS. AS A RESULT AIR BLOWER ONLY HAD 3 SPEEDS, AND HARNESS HAD TO BE REPLACED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 16, 2001FL

VEHICLE STALLS WHEN COMING TO A STOP, MOSTLY AFTER LONG TRIPS. TOOK VEHICLE TO DEALER 3 OR 4 TIMES, AND CANNOT REMEDY PROBLEM. VEHICLE STALLED ABOUT 5 OR 6 TIMES. *AK CONSUMER STATES VEHICLE STALLS WHEN REMOVING HIS FOOT FROM THE GAS PEDAL AT SPEEDS OF 25-40 MPH, ALL BRAKES AND STEERING ARE LOST WHEN THIS FAILURE OCCURS. *SLC

Air BagsCrash
Filed Apr 11, 2001IN

CLOCK SPRING FAILURE CAUSING AIRBAG TO FAIL, CAUSING CRUISE CONTROL TO FAIL AND ALSO CAUSING HORN TO FAIL. THE MECHANIC SAID THE FAILURES WERE DUE TO THE CLOCK SPRING FAILURE.

Air Bags
Filed Apr 10, 2001OH

AIR BAG LIGHT STAYS ON. CONTACTED DEALER, AND DEALER CAN'T FIND OUT WHATS WRONG.*AK

Visibility › Windshield Wiper/Washer
Filed Apr 7, 2001OK

WHILE DRIVING DOWN THE ROAD THE WINDSHIELD WIPERS STARTED WITHOUT WARNING AND THERE WAS NO WAY TO STOP THEM . ON NUMEROUS OCCAISIANS THIS HAPPENS AND WHEN YOU USE THE INTERMITTEN FEATURE THE WIPERS STOP ANYWHERE ON THE WINDSHIELD, NOT AT THE BOTTOM AS NEEDED. I KNOW OF TWO OTHER PEOPLE WITH CHRYSLER VANS WHO HAVE IDENTICAL PROBLEMS WITH THE WIPERS. PLEASE INVESTIGATE AND GET CHRYSLER TO CORRECT THIS SAFETY DEFICIENCY. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 6, 2001AZ

CONSUMER WAS TRAVELING ABOUT 8MPH ON STREET AND SMELLED GASOLINE FUMES COMING FROM UNDERNEATH ENGINE. GASOLINE WAS COMING FROM FUEL RAIL.DEALERSHIP WILL REPAIR IT AT CONSUMER'S EXPENSE. *AK

Air Bags
Filed Apr 5, 2001TX

AIR BAG LIGHT WAS ON, AND DEALERSHIP WAS UNAWARE OF ANY DEFECT WITH AIR BAG. *AK CLOCK SPRING WAS REPLACED. *SLC

Air Bags
Filed Mar 28, 2001IN

SRS LIGHT STAYS ILLUMINATED WHILE VEHICLE IS IN MOTION. ALSO, CRUISE CONTROL AND HORN ASSEMBLY ARE INOPERABLE.*AK

Air Bags
Filed Mar 28, 2001WA

WHEN TURNING VEHICLE ON, ENGINE CHIMES RING AND IT KEEPS RINGING INTERMITTENTLY. ALSO, AIRBAG LIGHT COMES ON. *AK DEALER ATTEMPTED TO FIX HOWEVER DID NOT REMEDY PROBLEM. *SLC

Engine and Engine Cooling › Engine
Filed Mar 28, 2001MN

TOOK VEHICLE INTO REPAIR SHOP FOR INSPECTION, AND WAS TOLD THAT VEHICLE NEEDED A NEW HEAD GASKET. PROBLEM HAS OCCURRED MORE THAN ONCE. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Air Bags
Filed Mar 27, 2001MI

AIRBAG LIGHT CAME ON/HORN AND CRUISE CONROL STOPPED WORKING, DEALER STATED CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. *AK

Air Bags
Filed Mar 26, 2001MI

CONSUMER'S AIRBAG WARNING LIGHT FLICKERED ON & OFF FOR A MONTH. THEN, STAYED ON ANOTHER MONTH. DURING THAT TIME CRUISE CONTROL WAS MALFUNCTIONING. DEALER REPLACED CLOCK SPRING, SINCE THEN NO PROBLEM.*AK

Steering › Steering Wheel/Handle Bar
Filed Mar 26, 2001IN

CONTACTED DEALER AND CHRYSLER - BOTH INDICATED KNOW PROBLEM HOWEVER NOT COVERED BY ANY WARRANTY. NO SAFETY DEFECT LISTED.

Air Bags
Filed Mar 26, 2001WA

IT SEEMS THERE IS A PROBLEM WITH THE CHRYSLER MINI-VANS, THE "CLOCK SPRING" IN THE STEERING WHEEL THAT CONNECTS THE SPEED CONTROL, HORN AND AIR BAGS TO THE ELECTRICAL SYSTEM IN THE VAN. THE AIR BAG WARNING LIGHT KEEPS COMING AT ALL TIMES WHEN TURNING THE STEERING WHEEL. THE SPEED CONTROL, AND HORN ALSO DO NOT WORK WHEN THE AIR BAG LIGHT IS ON. THIS CONCERNS ME THAT THE AIR BAGS WILL NOT WORK BECAUSE OF THIS DEFECTIVE CONNECTION IN THE STEERING WHEEL. ACCORDING TO A RECENT ARTICLE IN THE PRESS, CHRYSLER HAS SOLD OVER 124,000 OF THESE PARTS. I RECENTLY WAS INVOLVED IN A COLLISION IN WHICH THE AIR BAGS SHOULD HAVE DEPLOYED AND DIDN'T.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 25, 2001CA

MULTIPLE FAILURES IN OTHER AREAS OF THE VEHICLE NOT LISTED. NO SAFETY DEFEC TLISTED. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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