Page 2 of 19 · complaints 51–100 of 938

1996 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Engine and Engine Cooling
Filed Sep 2, 200495,000 milesMT

WHILE DRIVING VEHICLE SHUT OFF. DEALERS SERVICED THE VEHICLE SEVERAL TIMES, BUT COULD NOT FIND ANY DEFECTS. *AK THE CONSUMER CLAIMS THE VEHICLE IT STALLS OUT RANDOMLY. *TC

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 12, 2004173,304 milesIL

THE CONSUMER TOOK HER VEHICLE IN TO THE DEALER BECAUSE THE FUEL DELIVERY RAIL WAS DEFECTIVE. THE DEALER REFUSED TO LOOK AT THE VEHICLE BECAUSE THE RECALL WAS REPAIRED. THERE WOULD BE A CHARGE TO THE CONSUMER. THE CONSUMER CAN SEE THE GAS LEAKING WHEN THE ENGINE GETS COLD, THE GAS WAS FLOWING OVER THE ENGINE. *JB

Electrical System › Horn
Filed Jul 26, 2004131,000 milesMN

WHILE DRIVING THE TRANSMISSION FAILED AND THE VEHICLE WAS UNABLE TO SHIFT GEARS. TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE HORN AIRBAG AND CRUISE CONTROL HAVE BEEN REPLACED. THE VEHICLE HAD BRAKE PROBLEMS. THE DEALER DETERMINED THAT THE FRONT BRAKES WERE AT 45% BUT THE REAR BRAKES WERE AT 70%. THE DEALER CLEANED AND ADJUSTED THE BRAKES. THE A/C FAILED, THE DEALER REPLACED THE FAN MODULE. THE POWER DOOR LOCKS FAILED. THE CD PLAYER DOESN'T WORK. THE LOW BEAM HEAD LIGHTS DO NOT PROVIDE ENOUGH LIGHT THEREFORE THE CONSUMER HAS TO LEAVE THE HIGH BEAMS ON TO SEE. THIS PROBLEM HAS BEEN CHECKED THREE TIMES BUT THE DEALER SAID THEY SEEM CORRECT. THE PASSENGER SEAT BROKE. THE STARTER FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. THE STEERING PUMP FAILED AND AS A RESULT THE STEERING WHEEL BECAME TIGHT WHEN MAKING TURNS. THE REAR HEATER LINES WERE LEAKING. THE WATER PUMP LEAKED. *NM

Exterior Lighting › Headlights
Filed Jul 15, 2004VA

WHILE DRIVING HEADLIGHTS FOGGED UP, CAUSING LIMITED SIGHT ON BOTH SIDES OF THE VEHICLE, AND MAKING IT VERY HARD TO DRIVE AT NIGHT. TOOK VEHICLE TO THE DEALER, AND WAS TOLD THAT THERE COULD BE SOME CONDENSATION OR THERE COULD BE A CRACK IN THE LENSES. *AK CONSUMER HAS THE SAME CASE WITH HEADLIGHTS WITH 1996 PLYMOUTH BREEZE. *LA

Suspension › Front › Macpherson Strut
Filed Jul 15, 2004IL

THE DRIVER NOTICED THAT THE FRONT STRUT TOWERS HAD RUSTED OUT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FRONT STRUT TOWER NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Jul 5, 2004CA

OUTSIDE BRAKE DISC PADS PREMATURELY WORN, INSIDE PADS VIRTUALLY UNTOUCHED. REPLACED ALL PADS, ONE DISC, AND TURNED OTHER DISC. THE ACTUAL PROBLEM IS CAUSED BY EXTREMELY POORLY DESIGNED CALIPERS. OUTSIDE PAD IN CONSTANT CONTACT WITH DISK. RELEASING BRAKE PEDAL DOES NOT REMOVE PAD AWAY FROM DISK. THIS SPECIFIC PROBLEM IS NOT CAUSED BY A MALFUNCTIONING PART, AS FAR AS I CAN SEE. THE ENTIRE CALIPER DESIGN APPEARS TO BE FLAWED.*AK

Visibility › Windshield Wiper/Washer
Filed Jun 24, 200476,000 milesAZ

INTERMITTENTLY THE WINDSHIELD WIPERS STOPPED WORKING. THE PROBLEM HAS OCCURRED FIFTY TIMES IN A YEAR AND A HALF. THE DEALER HAD EXAMINED THE WIPERS. *JB THE LEFT FRONT WINDOW WAS INOPERATIVE, THE REGULATOR ASSEMBLY WAS REPLACED.

Fuel System, Gasoline
Filed Jun 21, 2004139,000 milesOR

WHILE DRIVING VEHICLE IT SIMPLY DIES. USUALLY UNDER LOAD, LIKE PASSING, WITH THE A/C ON. HAD VEHICLE TOWED. 1ST SHOP REPLACED COIL MODULE AND SCANNED CODE SAID MULT CYL MISFIRES.2ND SHOP REPLACED FUEL FILTER AND PLUGS AND WIRES, THIRD SHOP REPLACED FUEL PUMP. THIS WAS WHILE I WAS ON VACATION. *AK

Visibility › Windshield Wiper/Washer
Filed Apr 29, 2004KS

WINDSHIELD WIPERS ACTIVATED USUALLY AFTER A TURN WAS COMPLETED. THIS AFFECTED VISIBILITY OF OTHER VEHICLES. ALSO BRAKES AND TRANSMISSION FAILED. DEALER REPLACED FOUR TIMES THE MULTI FUNCTION SWITCH/ BRAKE PADS/ ROTORS, AND DRUMS; TRANSMISSION WAS REPLACED TWICE IN THE LAST TWO YEARS, ALL AT CONSUMER'S EXPENSE.*AK

Suspension › Front › Macpherson Strut
Filed Apr 27, 2004MI

VEHICLE WAS SERVICED BY A TECHNICIAN, WHO INFORMED THE CONSUMER THAT THE STRUT ROD RUSTED. MANUFACTURER WAS CONTACTED.*AK

Visibility › Windshield Wiper/Washer
Filed Mar 19, 200453,454 milesFL

WINDSHIELD WIPERS CEASED TO FUNCTION UNEXPECTEDLY. WAS ABLE TO START BY USING WINDSHIELD WASHER FUNCTION. THIS WAS A TEMPORARY SOLUTION AS WIPERS ONLY OPERATED FOR TWO OR THREE CYCLES. STARTING OR STOPPING SELECTION SWITCH DID NOT CORRECT THE DEFECTIVE OPERATION.*AK

Visibility › Windshield Wiper/Washer
Filed Mar 10, 200487,508 milesNM

WINDSHIELD WIPERS BECAME INOPERABLE AND RESULTED IN POOR VISIBILITY FOR THE CONSUMER WHILE DRIVING. DEALER INDICATED THIS VEHICLE WAS NOT RECALLED.*AK

Seat Belts › Rear/Other
Filed Mar 2, 2004MI

THIRD ROW SEAT BELT IS VERY DIFFICULT TO FASTEN BECAUSE OF ITS LENGTH, IT IS TOO SHORT EVEN ON A NORMAL SIZE OCCUPANT. THIS LEAVES THE OCCUPANT UN PROTECTED IN AN ACCIDENT.*AK CONSUMER HAD PROBLEMS UNBUCKLING SEAT BELT. IT TURNED OUT THAT THE BUCKLE AND THE SEAT BELT HAS TURNED 180 DEGREES, AND THE RELEASE BUTTON ENDED UP ON THE INSIDE INSTEAD OF THE OUTSIDE. *LA

Power Train › Axle Assembly
Filed Feb 26, 200491,000 milesWI

WHILE VEHICLE WAS IN THE CAR WASH, THE LEFT REAR AXLE BROKE. THE DEALER DETERMINED THE REAR LEFT AXLE BROKE DUE TO RUST. *AK *JB

Seat Belts
Filed Feb 20, 2004OH

I OWN A 1996 CHRYSLER TOWN & COUNTRY LXI AND AFTER READING THE INFORMATION PROVIDED TO ME ON THE UNSAFEBELTS.COM WEBSITE WOULD LIKE CHRYSLER TO ISSUE A RECALL ON THE GEN 3 SEATBELTS. FORTUNATELY, I HAVE NOT BEEN INVOLVED IN A CRASH IN MY VEHICLE, BUT I WOULD LIKE TO BE ASSURED THAT IF I AM, THE SEATBELTS WILL RESPOND AS REQUIRED.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Feb 19, 2004138,800 milesVA

WHILE DRIVING 5 MPH IN REVERSE AND TURNING LEFT INTO A PARKING SPACE PASSENGER'S SIDE FRONT WHEEL SEPARATED FROM THE SUSPENSION, AND VEHICLE COLLAPSED. INDEPENDENT SHOP STATED THAT BALL JOINTS PINS WERE RUSTED AND BROKE. THERE WERE NO INJURIES. *AK *NM

Air Bags
Filed Feb 19, 200468,000 milesGA

AFTER STARTING THE VEHICLE AIR BAG LIGHT ILLUMINATED AND STAYED ON THE REMAINDER OF THE TIME THAT VEHICLE WAS BEING OPERATED. DEALERSHIP NOTIFIED, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK *MR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 19, 200466,639 milesNV

CONSUMER TOOK VEHICLE TO THE DEALER BECAUSE OF A FUEL TANK LEAK . DEALER FAILED TO INFORM THE CONSUMER ABOUT A RECALL OF FUEL PUMP. DEALER ATTEMPTED TO CHARGE CONSUMER FOR RECALL REPAIRS. THE VEHICLE WAS EVENTUALLY TAKEN TO ANOTHER DEALER, WHO MADE THE REPAIRS FREE OF CHARGE, PER RECALL ORDER.*AK *NM

Air Bags
Filed Feb 9, 200493,900 milesMO

AIR BAG WARNING LIGHT, NO HORN, NO CRUISE CONTROL. POSSIBLE CAUSE CLOCK SPRING HARNESS.

Air Bags › Frontal
Filed Feb 5, 2004OH

MY 1996 CHRYSLER TOWN & COUNTRY MINIVAN HAS A FAULTY CLOCKSPRING ASSEMBLY. MY AIRBAG WARNING LIGHT LAMP IS ON AND MY CRUISE CONTROL AND HORN DO NOT WORK. IN REGARDS TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION INVESTIGATION OF THIS PROBLEM, WILL CHRYSLER BE OBLIGATED TO RECALL AND FIX THESE DEFECT BEFORE ACCIDENTS AND POSSIBLE FATALITIES OCCUR? *JB

Air Bags
Filed Feb 3, 200496,000 milesCA

1996 CHRYSLER TOWN AND COUNTRY MINIVAN AIRBAG LIGHT COMES ON AND STAYS ON. HORN DOES NOT WORK. CRUISE CONTROL DOES NOT WORK. ARTICLE IN NEWSPAPER INDICATED THAT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION IS INVESTIGATING MODEL YEARS 1998 AND 1998, BUT I AM EXPERIENCING THIS PROBLEM WITH 1996 MODEL. *AK

Engine and Engine Cooling › Engine
Filed Jan 26, 200494,000 milesSC

1996 TOWN & COUNTRY MINIVAN 3.8 L ENGINE, CRACKED ROCKER ARM PEDESTAL. AFTER A LITTLE INVESTIGATION ON MY PART THIS APPEARS TO BE A WIDESPREAD PROBLEM. CHRYSLER MODIFIED THE ENGINE IN 98 TO IMPROVE PART PERFORMANCE AND MY REPLACEMENT HEAD HAS THIS MODIFICATION. THIS IS CLEARLY A DESIGN OR MANUFACTURING DEFECT. *LA

Seat Belts › Front › RetractorCrash1 injured
Filed Jan 21, 2004NC

WHILE STOPPING AND WITHOUT ANY INDICATION VEHICLE WAS REAR ENDED AT 30 MPH. DRIVER'S SEAT BELT RETRACTOR DID NOT RETRACT, HOLDING CONSUMER IN PLACE, AND CAUSING CONSUMER TO HIT WINDSHIELD AND ROOF OF VEHICLE. *AK

Power Train › Automatic Transmission
Filed Jan 21, 200495,263 milesOH

I PURCHASED A USED 1996 CHRYSLER TOWN & COUNTRY VAN WITH A 2 YEAR EXTENDED WARRANTY. SHORTLY AFTER PURCHASING VEHICLE, I NOTICED A WHIRRING SOUND FOLLOWED BY HESITATION WHEN PUTTING VAN INTO DRIVE OR REVERSE. DEALERSHIP WHERE I MADE PURCHASE TOOK VAN FOR A TEST DRIVE AND REPORTED TO ME THAT THAT WAS NORMAL. I WENT IN AGAIN ABOUT A YEAR LATER, WHILE IT WAS STILL UNDER WARRANTY, AND COMPLAINED OF THE SAME PROBLEM. THIS TIME THEY PUT IT THROUGH SOME DIAGNOSTIC TESTING AND CONCLUDED NO PROBLEM. I HAVE THIS IN WRITING. WELL ONE YEAR AND ONE MONTH TO THE DATE THE TRANSMISSION WENT. NO LONGER UNDER WARRANTY, I HAD TO PAY FOR THE REPAIRS, THEY, HOWEVER DID NOT GET MY MONEY. I TOOK THEM TO SMALL CLAIMS, BUT LOST. ACCORDING TO CLICK AND CLACK, AS LONG AS IT WAS COMPLAINED ABOUT UNDER WARRANTY THEY ARE STILL OBLIGATED TO FIX IT. I DID FORGET ABOUT COMPLAINING TO THE DEALERSHIP ABOUT THIS MATTER. I REMEMBERED AFTER PICKING MY VAN UP FROM TRANS. SHOP. THAT'S WHY I TOOK THE DEALERSHIP TO COURT. DO I HAVE ANY RIGHTS LEFT REGARDING THIS MATTER? PLEASE CONTACT ME AND LET ME KNOW, BEFORE I END UP WITH AN ULCER.*AK

Suspension
Filed Jan 15, 2004CO

LEFT FRONT STRUT MOUNTING PLATE HAS RUSTED THRU ALLOWING THE STRUT TO PENETRATE INTO THE ENGINE COMPARTMENT. THIS IS THE ONLY AREA OF RUST ON THE ENTIRE VEHICLE. CHRYSLER SERVICE PERSONEL AND MULTIPLE MECHANICS HAVE INDICATED THIS IS A CONDITION THEY WOULD EXPECT TO SEE ON A VEHICLE 20 - 25 YEARS OLD; NOT 6 YEARS OLD.

Power Train
Filed Jan 15, 2004IL

DIFERENTIAL SHEER PIN BROKE OFF TRAVELING INTO RIGHT AXLE DAMAGING SAME, THEN TRAVELING THRU TRANSMISSION, DAMAGING SAME, FINALLY EXITING THROUGH TRANS CASE. (THIS ALL HAPPENED WHILE MY WIFE WAS IN A DRIVE THRU LANE) THIS VEH. IS BABIED AND DRIVEN SOLELY BY MY WIFE. WE ARE BEING TOLD BY SEVERAL SOURCES THAT THIS IS A COMMON PROBLEM. CAN YOU VERIFY THIS?? THANK YOU........PETE DIANGI

Power Train
Filed Jan 15, 2004TX

THIS VAN HAS BEEN NOTHING BUT A FAILURE SINCE I BOUGHT IT. I HAVE KEPT UP THE OIL CHANGES AND MAINTENANCE AS NEEDED. THE PAINT IS COMING OF OFF THE GRILL AND THE PAINT ON THE REST OF THE VAN IS NOT HOLDING UP. I HAVE REPLACED: TIMING BELT 3 TIMES POWER STEERING PUMP ONCE THE THERMOSTAT TWICE THE RELAY SWITCH THREE TIMES AND IT STILL DOES NOT WORK THE RELAY ON THE MOTOR ONCE THE AIR CONDITIONING IS FAILING IN THE FRONT THE REAR DOOR LOCK ON THE PASSENGER SIDE DOESN'T WORK MY TRANSMISSION IS GOING OUT VERY SOON I AM A SINGLE PARENT IN A LARGE METROPLEX. I NEED MY CAR TO GET TO WORK. I CANNOT AFFORD TO BUY ANOTHER CAR NOW.

Power Train
Filed Jan 15, 2004114,000 milesWI

INTERMITTENT LOSS OF SPEED. TRANSMISSION STUCKS AT LOWER GEAR. VEHICLE RUNS FINE FOR A WHILE AND SUDDENLY JUMPS TO LOWER GEAR, BRINGING THE VAN TO A SUDDEN LOW SPEED. LUCKLY ESCAPED FROM A MAJOR ACCIDENT WHILE OVERTAKING A TRUCK ON HIGHWAY AT THE SPEED OF 70MILES/HR. SHOWED THE VEHICLE TO CHRYSLER DEALER. THEY JUST KEPT THE VAN FOR LONG TIME AND REPLACE A PIECE OF WIRE AND SAID ITS GOOD TO GO. BUT PROBLEM CAME BACK AGAIN AFTER A WEEK. NOW THEY SAY ALL WIRING HAS TO BE REPLACED WHICH COULD COST ME LIKE $1700 TO $1800. I'M THE SECOND OWNER AND I TAKE GOOD CARE OF THIS VAN, CHANGING FLUIDS, FILTERS & STUFF. IF THIS IS ENGINEERING MISTAKE BY CHRYSLER WITH THEIR TRANSMISSON, THEN SHOULDN\\'T THEY TAKE CARE OF THIS ISSUE. I SPOKE TO CHRYSLER CUSTOMER SERVICE AND THEY SAID SINCE THIS VAN IS OUT OF THE WARRANTY THEY ARE NOT RESPONSIBLE. THANKS.

Power Train
Filed Jan 15, 2004120,000 milesMI

I PURCHASED A 1996 CHRYSLER TOWN & COUNTRY LXI FROM A USED CAR LOT "AS IS".THE VEHICLE HAD SUPPOSEDLY HAD A 29 POINT SERVICE INSPECTION.THE NEXT DAY I HAD THE TRANSMISSION CHECKED DUE TO LEAKING FLUID FROM THE FRONT SEAL.THE DIFFERENTIAL PIN WAS BROKEN WITH ALUMINUM SHAVINGS IN THE PAN AND THE FILTER WAS LAYING THERE LOOSE.IT APPEARS THAT THE PREVIOUS OWNER HAD TRANSMISSION SERVICE PERFORMED,SAW THE SHAVINGS AND PARKED THE VAN UNTIL IT COULD BE TRADED IN.THERE WAS A LIGHT RUST COVER ON THE BRAKE ROTORS TO INDICATE IT HAD BEEN PARKED.I CAUGHT IT JUST IN TIME BEFORE THE PIN BROKE THRU THE ALUMINUM CASE WHICH WOULD HAVE COST AN ADDITIONAL $500.00.THE AAMCO DEALER HAS SO MANY OF THESE VEHICLES WITH THE SAME PROBLEM THAT THEY HAVE A BROKEN ONE ON DISPLAY IN THEIR SHOWROOM.THE MECHANIC SHOWED ME HOW EASY IT WOULD BE TO PREVENT THIS PROBLEM BY GETTING THE PROPER LUBRICATION TO THE PIN.THE MODIFICATIONS HE MAKES TO DO JUST THAT ARE THE REASON THEY CAN OFFER A LIFETIME WARRANTY ON THE REPAIRS.CHRYSLER COULD DO THE SAME IF THEY WERE INTERESTED IN PREVENTING THIS PROBLEM BUT THE LURE OF THE PARTS SALES MUST BE A BETTER PAYOFF.

Power Train
Filed Jan 15, 2004MI

WHY IS THERE NO RECALL FOR THE TRANSMISSION PROBLEMS WITH SO MANY COMPLAINTS? WE CANNOT GET IT TO GO AT A STOP SIGN OR TURNING A CORNER, WHICH IS VERY DANGEROUS, AND HAVE SEEN NUMEROUS OTHER COMPLAINTS OF THIS NATURE. THE WINDSHIELD WIPERS STILL GO ON INTERMITANTLY SURPRISING THE DRIVER.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 14, 2004FL

WHILE APPLYING THE BRAKES ABS SYSTEM ACTIVATED AND DEACTIVATED INTERMITTENTLY. ABS LIGHT FLASHED ON THE DASHBOARD. CONSUMER TOOK VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC REPLACED THE SENSOR. *AK

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Jan 13, 2004WA

(I BELIEVE THIS IS A SAFETY ISSUE.) I HAVE A 1996 CHRYSLER TOWN & COUNTRY. THE WINDSHIELD WIPERS TURN ON AT WILL. STRAIGHT ROAD, RIGHT TURNS, LEFT TURNS - THEY JUST TURN ON FOR NO REASON AT ALL. IT IS VERY STARTLING. MY LOCAL DEALERSHIP SAID THEY'RE WELL AWARE OF THE PROBLEM, HAVE ALWAYS KNOWN ABOUT IT, BUT IT'S MY PROBLEM WHICH I CAN TAKE CARE OF AT MY OWN EXPENSE. I THINK PERHAPS IT SHOULD BE LOOKED AT AS A RECALL/SAFETY ISSUE. YOUR FORM ASKS FOR AN INCIDENT DATE WHICH I WILL PUT DOWN, BUT THIS IS AN ON-GOING *DAILY* ISSUE. THE DATE I PUT IS THE DATE I PURCHASED THE CAR.

Air Bags › Frontal
Filed Dec 2, 200399,000 milesCA

WHILE VEHICLE WAS PARKED DUAL AIRBAGS DEPLOYED INADVERTENTLY. *AK

Suspension › Front › Macpherson Strut
Filed Nov 24, 2003101,000 milesMI

THE VAN'S FRONT STRUT TOWERS HAD RUSTED OUT. THIS IS A COMMON PROBLEM WHICH THE DEALERSHIPS WERE AWARE OF. THE MANUFACTURER IS SUPPLYING A REPAIR KIT TO CORRECT THE PROBLEMS. *JB

Suspension › Front
Filed Nov 20, 2003AZ

VEHICLE'S RIGHT FRONT SUSPENSION BROKE OFF.*MR (NAR) DEALER WAS NOTIFIED. THE CONSUMER WAS REQUESTING A REIMBURSEMENT FOR REPAIRS MADE. PLEASE TAKE REQUEST UNDER SERIOUS CONSIDERATION. *CB

Visibility › Windshield Wiper/Washer › Motor
Filed Nov 5, 2003WA

PROBLEMS GETTING WINDSHIELD WIPERS REPAIRED AS WELL AS PROBLEMS WITH COST OF REPAIRS. *MR *SCC *JB

Vehicle Speed Control › Cables
Filed Oct 12, 200383,335 milesMI

WHILE DRIVING ACCELERATOR CABLE BROKE, CAUSING VEHICLE TO STOP IN MOVING TRAFFIC. *AK VEHICLE WAS TOWED TO AUTO SOLUTIONS WHERE A NEW CABLE WAS INSTALLED. *PH *NLM

Vehicle Speed Control
Filed Oct 9, 200350,000 milesCT

WHILE DRIVING AT ANY SPEED AUTOMATIC TRANSMISSION SUDDENLY DROPS INTO SECOND GEAR. WHEN THIS OCCURS RPMS REV UP TO 3000. ALTHOUGH THE MANUFACTURER IS AWARE OF THE PROBLEM, A REMEDY HAS NOT BEEN FOUND.*AK

Service Brakes, Hydraulic
Filed Oct 6, 2003FL

CONSUMER STATES BRAKES WEAR OUT PREMATURELY. WHEN BRAKES ARE REPLACED AN ODOR IS PRODUCED. *AK

Power Train › Automatic Transmission
Filed Sep 11, 200374,000 milesPA

WHILE DRIVING 20 MPH THE VEHICLE STALLED. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC SAID THAT PROBLEM IS DUE TO TRANSMISSION. *AK

Electrical System › Ignition › Switch
Filed Sep 3, 200350,000 milesPA

WHILE DRIVING 45 MPH ON THE HIGHWAY CHECK ENGINE LIGHT CAME ON, AND 30 SECONDS LATER ALL POWER WAS LOST. ATTEMPTED SEVERAL TIMES TO START VEHICLE, BUT IT WAS OF NO AVAIL. VEHICLE WAS TOWED TO A MECHANIC THAT NIGHT, AND THE MECHANIC TURNED THE KEY AND VEHICLE STARTED RIGHT UP.*AK

Power Train › Automatic Transmission
Filed Aug 27, 200380,783 milesSC

CONSUMER CALLED COMPLAINING ABOUT TRANSMISSION PROBLEMS. IN A TIME FRAME OF TWO YEARS TRANSMISSION HAS BEEN REPLACED TWICE. MANUFACTURER WAS CONTACTED, AND STATED THAT THERE WAS NOTHING THEY COULD DO, AND ADVISED CONSUMER TO CALL THE NHTSA TO PLACE A COMPLAINT. ALSO, DEALER CONTACTED, AND ADVISED CONSUMER TO CALL THE MANUFACTURER.*AK

Equipment › Appliance › Air Conditioner
Filed Aug 23, 200363,400 milesNY

THE AIRCONDITIONER CONTINUES TO MALFUNCTION AFTER SEVERAL ATTEMPTS TO FIX IT BY MY MECHANIC. AFTER THE SECOND SETTING THE VAN BEGINS TO OVERHEAT.THE CLUTCH IN THE TRANSMISSION FAILED AFTER 63,500 MILES.*AK

Exterior Lighting › Headlights
Filed Aug 7, 2003105,000 milesFL

CONSUMER STATED THAT OVER TIME THE HEAD LIGHT COVERS BECAME CLOUDY AND IT REDUCED THE QUALITY OF LIGHT. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH

Power Train › Automatic Transmission
Filed Aug 6, 2003NH

CONSUMER HAS MADE FOUR TRANSMISSION REPLACEMENTS ON 1996 CHRYSLER TOWN AND COUNTRY MINI VAN.*MR *CB

Latches/Locks/Linkages › Doors › Latch
Filed Jul 31, 2003139,890 milesMI

DOORS LOCKED BY THEMSELVES, WITH THE KEYS IN THE IGNITION AND MY SON IN HIS CAR SEAT IN THE BACK SEAT. *PH

Service Brakes, HydraulicFire
Filed Jul 28, 2003AL

WHILE DRIVING THE REAR BRAKES CAUGHT ON FIRE WHICH ALSO CAUSED THE FLOOR OF THE VEHICLE TO CATCH ON FIRE. THE CONSUMER WAS ABLE TO EXIT THE ROADWAY AND THE FIRE WAS EXTINGUISHED. THE INSURANCE COMPANY RECOMMENDED A SHOP TO MAKE REPAIRS. THE SHOP ONLY REPLACED THE BRAKES AND FUEL TANK. THE VEHICLE TWO REAR TIRES WERE ALSO BURNED IN THE FIRE. *AK *CB *NLM

Suspension › Front › Springs › Air Suspension System
Filed Jul 23, 2003IL

VEHICLE EXPERIENCED PERFORATION CORROSION IN PASSENGER SIDE STRUT TOWER AS DESCRIBED IN CHRYSLERTSB 23-044-02. CORROSION ORIGINATED IN FACTORY HOLES COVERED WITH RUBBERIZED TAPE AND THREATENS THE STRUCTURAL INTEGRITY OF THE MOUNT. VEHICLE IS NO LONGER UNDER WARRANTY AND CHRYSLER WILL NOT REPAIR.*AK

Air Bags › Frontal
Filed Jul 22, 2003IL

CONSUMER REQUESTING REIMBURSEMENT FOR CLOCK SPRING PURCHASED FOR VEHICLE BEFORE RECALL WAS RELEASED. *MR *SCC *JB

Power Train › Automatic Transmission
Filed Jul 21, 200374,200 milesCT

TRANSMISSION FAILED AT 74,000, PUTTING A BIG HOLE THROUGH THE TRANSMISSION CASE. TRANSMISSION WAS A604. (AT 64,000 THE TRANSMISSION COOLER LINES WERE REPLACED BECAUSE THEY WERE LEAKING. A MONTH LATER NOTICED SOME LEAKAGE BUT DEALER COULDN'T FIND ANYTHING AND TOLD US TO KEEP AN EYE ON IT, DIDN'T NOTICE ANYTHING UNTIL LEAKAGE AND FAILURE AT 74,000) ALSO A/C HAS LEAK SOMEWHERE, WOULD BE VERY EXPENSIVE TO FIND AND FIX.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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