93 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
Most common 2002 Chrysler Sebring Convertible problems
39 of the 121 complaints (32%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Engine and Engine Cooling · engine
16
0
0
0
Engine and Engine Cooling › Engine · engine
15
0
0
0
Air Bags · airbags
15
2
0
2
Vehicle Speed Control · throttle and acceleration
5
3
0
7
Suspension
5
0
0
0
Wheels › Rim
3
0
0
0
Suspension › Rear
3
0
0
0
Suspension › Front
3
0
0
0
Engine and Engine Cooling › Engine › Gasoline · engine
3
0
0
0
Engine
3
0
0
0
3 safety recalls
Part 573 reports
Suspension › Front › Control Arm › Lower Arm10E059000
Filed Dec 27, 201022,689 vehiclesFederal-Mogul Corporation
Defect. FEDERAL-MOGUL IS RECALLING CERTAIN REPLACEMENT CONTROL ARM ASSEMBLIES, PART NUMBERS K7425, 10945, FA4510X, K7427, 10946, AND FA4611X, SOLD FOR USE ON VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING.
Risk. IF THERE IS A SEPARATION OF THE BALL STUD FROM THE HOUSING, THE DRIVER CAN LOOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. FEDERAL-MOGUL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED CONTROL ARMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT FEDERAL-MOGUL AT 1-877-489-6659.
Suspension › Front › Control Arm › Lower Ball Joint09E056000
Filed Oct 9, 20095,787 vehiclesQualis Automotive LLC
Defect. QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.
Risk. SEPARATION OF THE BALL STUD FROM THE SOCKET OF THE BALL JOINT HOUSING WOULD ALLOW THE CONTROL ARM TO COLLAPSE AND THE WHEEL TO FOLD IN CAUSING LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.
Remedy. QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT QUALIS AUTOMOTIVE AT 1-800-493-4128.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder07E023000
Filed Mar 29, 200713,128 vehiclesCardone Industries, Inc.
Defect. CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
Risk. LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Structure › Body
Filed Apr 25, 2019NJ
I WAS PARALLEL PARKING AND MY TIRE CAME OFF ?!? I ONLY HAVE 110000 MILES ON IT ! THATS UNEXPECTABLE . I'M COULD HAVE BEEN IN A SERIOUS ACCIDENT. I COULD HAVE. HAVE BEEN KILLED
Engine
Filed Sep 1, 2016OR
WE BOUGHT THIS CAR USED IN 2010 WITH 69,000. IT WAS GREAT FOR A MINUTE AND THEN...HOSES, WATER PUMP, TENSIONERS, A LOT OF TENSIONERS, DRIVE CHAIN, SENSOR FOR SOME TIMING ISSUE, THERMOSTAT, FUEL PUMP, A BOLT THAT SHEARED OFF THE OIL PAN. CHECK ENGINE LIGHT WAS ON, WITH THE CODED FOR GAS CAP. NO MATTER HOW MANY GAS CAPS (5). IT LEAKED OIL FROM DIFFERENT PLACES. GET ONE SEAL REPLACED , IT WOULD LEAK FROM SOMEWHERE ELSE. TOWED AT LEAST 6 TIMES. LAST TIME IT WAS 100 DEGREES, IT STARTED MISSING, SMOKING. IT ENDED UP BEING THE BATTERY, BUT I WAS WAY TOO PARANOID TO DRIVE THIS CAR ANY MORE. TOO MUCH MONEY AND STRESS. NOT SURE I EVER WANT TO OWN ANOTHER CHRYSLER. I TRADED IT IN AND I AM SORRY FOR THE NEXT PERSON THAT OWNS IT. THESE ISSUES STARTED AT APPROXIMATELY 75,000. TRADED IN AT 132,000.
Suspension
Filed Sep 27, 2015SC
I PURCHASED THIS VEHICLE LAST DEC,2014.. IT IS A USED VEHICLE THOUGH, ITS IN VERY GOOD CONDITION. I WAS BACKING OUT OF MY DRIVE WAY APPROX. 2 WEEKS AFTER I BOUGHT IT & THE RIGHT SIDE PASSENGER SIDE THE SUSPENSION, ARM & BALL JOINT JUST FELL OUT.. THE DAY PRIOR TO THIS I HEARD A DEFINITE KNOCK FROM THAT WHEEL BASE. IN FACT WHEN I WAS BACKING OUT OF THE DRIVE, I WAS ON MY WAY TO THE MECHANIC. WELL, BEING STRANDED, I HAD TO CALL A TOW SERVICE TO HAUL IT IN FOR REPAIR.. THEY SAID THEY COULD REPLACE IT,& THE CHARGE FOR THE ASSEMBLY WOULD COST $112.00 PLUS.. HAVING IT REPLACED & REPAIRED. IT IS NOW 10 MONTHS LATER & THE KNOCKING IS BACK & MY CONCERN IS THAT IT WILL FALL OUT WHEN I'M DRIVING CAUSING AN AWFUL ACCIDENT. THIS IS WEAR I STAND NOW W/ THIS ISSUE THAT IS RECORDED UNDER YOUR RECALL DESCRIPTIONS. THANK YOU.. *TR
Air Bags
Filed Jun 25, 201551,000 milesFL
MY AIR BAG LIGHT HAS COME ON AND HAS BEEN ON FOR OVER 3 MONTHS. I SAW TODAY ON WINK NEWS THAT 2002 CHRYSLERS WERE BEING RECALLED DUE TO AIR BAGS. I LOOKED UP MY VEHICLE BY VIN NUMBER AND IT SAYS 0 RECALLS. COULD YOU PLEASE LET ME KNOW IF AUTO IS SAFE TO DRIVE.
Unknown or Other
Filed May 16, 2015129,112 milesMO
TO WHOM IT MAY CONCERN, ON THURSDAY, MAY 13, 2015, AT APPROX. 2:00 P.M., I WAS BREAKING TO MAKE A RIGHT TURN ONTO ANOTHER ROAD WHEN I NOTICED MY CAR KEPT ACCELERATING WHEN MY FOOT WASN'T ON THE GAS PEDAL. (THERE ARE NO FLOOR MATS IN THE CAR). MY BOYFRIEND WAS SITTING IN THE PASSENGER SEAT. I HAD NEVER EXPERIENCED THIS IN MY LIFE! I KEPT MY FOOT ON THE BRAKE AND EACH TIME I LET OFF THE BRAKE, THE SPEED ACCELERATED W/O MY DOING IT. MY BOYFRIEND PUT THE CAR IN (N) & TOLD ME TO PULL OVER IN THE GRASS OFF THE SHOULDER. HE THEN TURNED OFF THE IGNITION. (IT WAS A MIX OF GRASS & MUD). I NEEDED ASSISTANCE TO GET UNSTUCK. THANKFULLY, I WAS ABLE TO GET THE CAR TO STOP BEFORE GOING INTO AN INTERSECTION THAT WAS JUST AHEAD. WITH THE CAR OFF, MY BOYFRIEND PUMPED THE GAS PEDAL APROX 3 TIMES THEN STARTED MY CAR. THE PROBLEM HAD STOPPED. I WAS VERY SHAKEN UP SINCE REALIZING I WE &/OR OTHERS COULD'VE BEEN KILLED BECAUSE OF THIS DEFECT. I PURCHASED THIS CAR ON 4/2/15 FROM AN INDIVIDUAL. PLEASE HELP ME AND OTHERS, BY CONTACTING THE CHRYSLER CORPORATION ABOUT THIS PREVENTABLE MATTER OF LIFE & DEATH. THANK YOU FOR YOUR IMMEDIATE ATTENTION!
Air Bags
Filed Feb 17, 2015118,204 milesCA
THE AIRBAG LIGHT HAS COME ON AND OFF FOR THE LAST COUPLE OF MONTH. I TOOK IT TO THE DEALERSHIP AND ALSO DID SOME RESEARCH ONLINE REGARDING THE LIGHT ONLY TO FIND THAT THIS IS A MORE THAN COMMON, IRREPARABLE ISSUE. ON 2/10/2015, WHILE DRIVING- SPECIFICALLY COMING TO A STOP, I SAW A SWIRL OF WHAT APPEARED TO BE SMOKE, COMING OUT AROUND THE STEERING COLUMN. A WOMAN, WITH ONLY MY SON IN THE CAR, I WAS FEARFUL, PULLED THE CAR TO THE SIDE AND HAD IT TOWED. I HAVE SINCE BEEN ADVISED THAT WHAT I SAW WAS NOT SMOKE, RATHER, POWDER FROM THE AIRBAG WHICH IS APPARENTLY LEAKING. THAT HAS NOT BEEN REPAIRED. I RESUMED DRIVING AND AFTER ABOUT A DAY AND A HALF, THE AIR BAG LIGHT IS BACK ON. *TR
Engine
Filed Oct 29, 201490,000 milesIL
OIL LIGHT COMES ON A LOT, ESPECIALLY WHEN STOPPED, CAR SMELLS BADLY OF OIL BURNING AND SMOKES A LOT, SCARY WHEN DRIVING, ALSO AIR AND HEAT ONLY WORK ON HIGH VERY ANNOYING I WOULD NEVER BUY A CHRYSLER AGAIN. *TR
Suspension
Filed Jul 24, 2014107,000 milesNJ
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE REAR PASSENGER SIDE WHEEL BECAME FRACTURED AND FOLDED UNDER THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT MOMENTS LATER THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE UPPER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON THE REAR DRIVER'S SIDE WHEEL. THE FAILURE MILEAGE WAS 107,000 AND THE CURRENT MILEAGE WAS 112,000.
Suspension
Filed Nov 29, 201370,000 milesLA
MY WIFE WAS PULLING OUT OF PARKING LOT OF STORE, RIGHT FRONT BALL JOINT SOCKET DISCONNECTED CAUSING DAMAGE TO FRONT END OF CAR. THOUGH THIS SEEMS TO BE AN ISSUE FOR THIS MAKE/MODEL OF CAR, MY VIN WAS NEVER RECALLED. *TR
Electrical System
Filed Oct 31, 201371,354 milesNC
I HAVE A 2002 SEBRING LIMITED CONVERTIBLE THAT HE HAD PURCHASED IN AUGUST 2012 WITH AT THE TIME JUST OVER 64K ON THE DIGITAL CLOCK. IT NOW HAS JUST OVER 71K ON IT. A FEW MONTHS BEFORE THIS I HAD AN ELECTRICAL ISSUE THAT LOOKED LIKE A BURNED WIRE SOMEWHERE AND A PUFF OF SMOKE UNDER THE DRIVERS SIDE ENGINE COMPARTMENT. I TIGHTENED UP THE LOOSE REMOTE GROUND ON THE STRUT TOWER AND EVERYTHING WAS FINE. A FEW WEEKS LATE I TURNED THE CAR OFF AND RESTARTED AND IT WAS FINE. WELL ABOUT 2 WEEKS AGO I WENT DOWN TO THE DOCTORS OFFICE AND BACK AND ARMED THE SECURITY SYSTEM LIKE NORMAL. LATER I HAPPENED TO LOOK IN THE CAR AND THE SECURITY LIGHT WAS NOT FLASHING. I OPEN THE DOOR AND THERE IS NO MILES ON ODOMETER, NO DASH RESPONSE FROM THE GAUGES, WARNING LIGHTS EXCEPT FOR THE E-BRAKE LIGHT AND OIL PRESSURE LIGHT. ALSO NO HORN, WIPERS, DOME LIGHTS, TRUNK RELEASE, POWER DOOR LOCKS/KEYLESS ENTRY, AC, REAR DEFROSTER, DASH LIGHTS, WARNING LIGHTS, THE TRIP COMPUTER INDICATES THE COMPASS HEADING BUT NOTHING ELSE, NO POWER TOP OR HEATED SEATS EITHER. NOW, HERE'S WHAT'S WORKING. THE CAR STARTS AND SEEMS TO DRIVE AS NORMAL, I HAVE AS I SAID THE E-BRAKE LIGHT AND THE OIL PRESSURE LIGHT ON THE DASH, THE POWER WINDOWS, OUTSIDE LIGHTS, TURN SIGNALS AND HAZARDS, REVERSE LIGHTS, RADIO/AMP, POWER MIRRORS. THE TRANSMISSION INDICATOR ON THE DASH. I BASICALLY NOW OWN A 2500LB PAPERWEIGHT. *TR
Steering
Filed Jul 16, 2013112,085 milesMI
ON THE WAY HOME FROM WORK THE LEFT FRONT BALL JOINT SOCKET SEPARATED. I WAS GOING 50 MPH. ON A STRAIGHT ROAD, NO POT HOLES OR BUMPS. THERE WAS A LOUD BANG, FRONT END DROPPED DOWN, LEFT FRONT TIRE FLIPPED SIDEWAYS AND THERE I WAS STUCK ON THE SIDE OF THE ROAD. I HAVE 35 YEARS IN THE COLLISION INDUSTRY AND DO NOT UNDERSTAND HOW THIS HAPPENS, OTHER THAN A POOR PART FROM THE START. THESE PARTS SHOULD NEVER SEPARATE. I CHECKED FOR RECALLS AND THERE ARE NONE ON MY CAR. BUT I WOULD THINK THERE SHOULD BE. I HAVE INSURANCE THAT WILL PAY FOR REPAIRS OTHER THAN THE BALL JOINT. GOING TO HAVE THE OTHER SIDE REPLACED ALSO. THIS HAPPENED AT 5PM ON A BUSY ROAD, THERE WAS LOTS OF TRAFFIC. I WAS PLEASED THAT NOBODY CREAMED ME WHILE I TRIED TO GAIN CONTROL OF CAR AND MAN HANDLE IT OFF THE ROAD. I SEE MANY OF THE SAME COMPLAINTS ON HERE. THIS COULD HAVE BEEN A LOT WORSE. *TR
Air Bags
Filed Jun 27, 201376,000 milesCT
THE HORN DOESN'T WORK , CHECK ENGINE LIGHT ALWAYS ON, AIRBAGS LIGHT ON CLOCK SPRING NEEDS TO BE REPLACE, AND IT SEEMS THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM ... MY CAR WONT BE ABLE TO PASS THE EMISSION TEST... AC COMPRESSOR DOESN'T WORK . *TR
Engine
Filed Mar 2, 201396,000 milesFL
IN APRIL 2011, WE PURCHASED A 2002 CHRYSLER SEBRING CONVERTIBLE LIMITED EDITION (WITH 2.7 ENGINE) FROM A PRIVITE OWNER. IN JANUARY 2013 IT WAS TOWED TO NAPLETON CHRYSLER DEALERSHIP IN KISSIMMEE. THEY STILL HAVE OUR VEHICLE. WE HAD PURCHASED AN EXTENDED WARRANTY FROM GOLD KEY FOR $2695.00 WHICH IS STILL IN EFFECT, BUT THEY WILL NOT COVER THE ENGINE DUE TO THE SLUDGE BUILD UP. THIS CAR WAS ONLY USED FOR LEISURE AND WE PUT LESS THAN 3,000 MILES SINCE WE HAVE OWNED IT. ALSO, WE HAD THE OIL CHANGED USING SYNTHETIC. MY HUSBAND IS ON DISABILITY AND WE CAN NOT AFFORD TO PAY FOR AN ENGINE REPLACEMENT. UNFORTUNATELY, I THINK WE WILL HAVE TO JUNK THE CAR. *TR
Engine and Engine Cooling
Filed Apr 12, 2012118,000 milesCA
I WAS DRIVING ON FREEWAY AND ENGINE GAVE OUT AND I GOT STUCK ON SHOULDER, HAD TO CALL A TOW TRUCK AND MY MECHANIC SAID MY ENGINE SEIZED. I HAVE MY CARE SERVICED REGULARLY AND DID NOT KNOW OF THIS ENGINE/OIL SLUDGE PROBLEM. I CANNOT AFFORD A NEW ENGINE OR TO BUY A NEW CAR. *TR
Engine and Engine Cooling
Filed Dec 1, 2011104,244 milesKY
THIS COMPLAINT FOLLOWS OTHERS THAT OWN THE SEBRING CONV. AND THE SLUDGE BUILDUP,.I ALSO DO REG. MAINT. ON THE VEHICLE AND NOW HAVE AN ENGINE THAT HAS SEIZED & FAILED IN THE MIDDLE OF THE HIGHWAY ALMOST CAUSING A PILEUP. I HAVE RESEARCHED THIS VEHICLE AND HAVE FOUND NUMEROUS COMPLAINTS ON THIS PROBLEM, NOT ONLY ON THIS SITE BUT SEVERAL OTHERS, I ALSO UNDERSTAND THAT A CLASS ACTION SUIT IS BEING BROUGHT AGAINST CHRYSLER ON THE 2.7LTR ENGINE FOR THIS FACT. THE OIL LIGHT KEPT FLICKERING TOOK IT IN TO HAVE IT CHECKED OUT AND COULD NOT FIND ANYTHING WRONG, LEVELS CORRECT, IT WOULD GO OUT FOR A WHILE AND THEN BOOM. THIS WOULD GO ON LIKE EVERY 3 MONTHS OR SO SINCE I HAVE OWNED THIS CAR .NEVER AGAIN CHRYSLER. WILL IT TAKE A DEATH FOR YOU TO ORDER A RECALL ON THESE ENGINES??? *TR
Engine and Engine Cooling
Filed Sep 27, 201193,546 milesMO
ENGINE DIED DUE TO OIL SLUDGE PROBLEM, HOWEVER, WE KEPT THE CAR IN GOOD CONDITION AND PERFORMED MAINTENANCE REGULARLY. *TT
Suspension
Filed May 24, 2011155,000 milesFL
ON MAY 22, 2011, I WAS DRIVING MY 2002 CHRYSLER SEBRING CONVERTIBLE ONTO A MAIN ROAD HERE IN FLORIDA AND ALL OF THE SUDDEN THERE WAS A HUGE THUD, MY CAR CRASHED TO THE GROUND, AND IT JOLTED FORWARD AFTER FORCING A STOP. I GOT OUT OF THE CAR AND THE BODY OF MY FRONT PASSENGER SIDE HAD FALLEN ON TOP OF MY TIRE. THE POLICE ARRIVED AND SAID THAT IT WAS MY CONTROL ARM. I SPENT OVER $150 GETTING IT TOWED NUMEROUS PLACES AND I WAS FINALLY TOLD THAT IT WAS MY FRONT CONTROL ARM AND LOWER BALL JOINT. THEY TOLD ME IT WAS GOING TO BE $1500 TO REPAIR BECAUSE MY DRIVERS SIDE CONTROL ARM AND LOWER BALL JOINT LOOK LIKE THEY ARE GOING TO DO THE SAME THING. I WENT TO THE VEHICLE CENTER SECTION ON MY CAR INSURANCE WEBSITE AND TO MY SURPRISE THERE ARE THREE VEHICLE RECALLS FOR MY YEAR AND MODEL. I DID NOT THINK THAT I WAS GOING TO FIND ANYTHING, BUT THERE IS A RECALL FOR THE EXACT THING THAT HAPPENED TO MY CAR. I CALLED THE MANUFACTURER AND THEY SAID THAT MY VIN DOES NOT MATCH FOR ANY RECALLS. THIS IS A VERY DANGEROUS SITUATION. THE EXACT THING THAT IS BEING RECALLED HAPPENED TO ME, BUT IT DOESN'T SEEM TO MATTER. SHOULDN'T MY SAFETY BE NUMBER ONE? THE POLICE AND TOWING COMPANY, AS WELL AS MY PARENTS, SAID THAT I AM LUCKY TO BE ALIVE. IF I WOULD HAVE BEEN ON THE HIGHWAY THAT I WAS HEADED TO AND THE CONTROL ARM AND BALL JOINT WOULD HAVE BROKEN/FALLEN OFF, I COULD HAVE BEEN SERIOUSLY INJURED OR WORSE. THERE NEEDS TO BE JUSTIFICATION FOR THEM TO DENY MY CLAIM. JUST BECAUSE IT DOESN'T FALL UNDER THEI
Air Bags
Filed Apr 23, 2011107,392 milesPA
MY CLOCK SPRING FAILED RENDERING MY HORN, AIR BAG, AND CRUISE CONTROL INOPERABLE. THIS SEEMS TO BE A COMMON PROBLEM WITH CHYRSLER PRODUCTS. *TR
Suspension › Front
Filed Apr 11, 2011120,000 milesCO
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT END OF THE VEHICLE COLLAPSED. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE BALL JOINT HAD SEPARATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10E059000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
Unknown or Other
Filed Mar 8, 2011SC
I JUST GOT MY CAR AND IT ALREADY HAS PROBLEMS I WAS INTERESTED IN THE DEALER WHERE I GOT TO FIX IT SINCE I ONLY HAD IT ABOUT 2WKS I REALLY LIKE MY CAR. *TR
Engine and Engine Cooling
Filed Mar 7, 201156,000 milesFL
I HAVE A 2002 CHRYSLER SEBRING CONVERTIBLE, WITH 56K MILES, WITH A BLOWN ENGINE, ROD THRU IT DUE TO OIL SLUDGE. OIL WAS CHANGED ON THE CAR EVERY 4 MONTHS. *TR
Engine and Engine Cooling
Filed Feb 23, 2011144,000 milesMA
I BOUGHT THE CAR 2 WEEKS AGO. EVERYTHING WAS FINE. I CHANGE THE OIL, REPLACED SPARK PLUGS LIKE I DO TO ALL CARS I BUY. ABOUT 2 DAYS AGO THE OIL LIGHT STARTED TO TURN ON. TOOK IT TO THE MECHANIC AND HE TOLD ME IT MIGHT BE A SENSOR. CHANGED THE SENSOR BUT THE LIGHT STILL TURNED ON. TOOK IT BACK TO THE SHOP & AFTER A BETTER INSPECTION HE TOLD ME IT WAS THE OIL PUMP. TOLD ME NOT TO DRIVE IT UNTIL I GET IT FIXED AND THAT IT WOULD COST ME $1000 TO REPLACE IT. I'M WRITING THIS COMPLAINT BECAUSE AFTER A SEARCH ONLINE I CAN SEE I WAS NOT THE ONLY ONE WITH THIS TYPE OF PROBLEM. *TR
Wheels › Rim
Filed Jan 28, 201170,000 milesNJ
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THAT THE TIRES WERE PARTIALLY DEFLATED. THE CONTACT ADDED AIR TO THE TIRES BUT FOUND THAT THE TIRES WERE EXHIBITING A SLOW LEAK. THE TIRES WERE REPLACED THREE TIMES BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE RIMS OF THE VEHICLE HAD BECOME PITTED OVER TIME AND WAS ALLOWING AIR TO LEAK. THE MECHANIC ALSO ADVISED REPLACING THE RIMS. THE RIMS WERE NOT REPLACED AND THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 125,000.
Wheels
Filed Dec 15, 201050,000 milesFL
FORCED TO REPLACE ALL MY TIRES ONCE, AND BRING MY CAR INTO NTB MULTIPLE TIMES REGARDING MY TIRES GOING FLAT DESPITE THAT THE CAR COULD SIT IN MY GARAGE ALL WEEK, AFTER SPEAKING WITH NTB THEY SAID THEY DEAL WITH THESE THINGS ALL THE TIME, A CHRYSLER PULLS IN AND HE CAN TELL YOU EXACTLY WHAT IS WRONG WITH IT. THE WHEEL RIM ON THE CHROME ONES, ARE CORRODING CAUSING A RIM LEAK, THIS CAUSES MANY UNINFORMED CUSTOMERS TO GO OUT AND BUY BRAND NEW TIRES WHEN THIS IS NOT NECESSARY, IT ALSO FORCES CUSTOMERS TO WASTE TIME EITHER BY HAVING THEIR CAR CHECKED OUT EVERY MONTH B.C OF THESE LEAKS OR MAKE THEM STOP AT A GAS STATION AND FILL THEIR TIRES UP WITH AIR LIKE I DO. I PLEASE ASK YOU ALL WHO READ THIS TO WRITE TO CHRYSLER TO EXPLAIN TO THEM THIS POOR PERFORMANCE, I HAVE READ OTHERS COMPLAINTS WHICH COULD LEAD TO BLOW OUTS, AS FAR AS I LAST CHECKED THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND ADDRESSED NOW! THIS IS ONGOING FOR OVER A YEAR. *TR
Suspension › Front
Filed Dec 13, 201073,000 milesIL
UPPER CONTROL ARM BROKE! *TR
Engine and Engine Cooling
Filed Dec 5, 2010113,000 milesSC
ENGINE. *TR
Engine and Engine Cooling
Filed Oct 24, 2010VA
I JUST BOUGHT A 2002 CHRYSLER SEBRING CONVERTIBLE. I HAVE HAD THE CAR FOR A MONTH, I BOUGHT IT FROM MY MOTHER. THE OIL WAS CHANGED RIGHT BEFORE I BOUGHT IT AND I HAVEN'T DRIVING MORE THAN 3000 MILES SINCE I BOUGHT THE CAR. ON FRIDAY OCTOBER 22ND, 2010 MY ENGINE STARTED KNOCKING WHEN I STARTED IT UP AND WHEN I STARTED DRIVING IT, THE OIL LIGHT STARTED FLICKERING AND THE ENGINE STALLED OUT AT EVERY STOP LIGHT. THE CAR STARTED JERKING WHILE I WAS DRIVING IT AND I HAD AAA COME TOW IT TO THEIR AUTO SHOP AND THEY CONFIRMED THAT I WILL NEED A NEW ENGINE FOR THE CAR. IT HAS APPROXIMATELY 92,000 MILES ON IT AND THE MECHANIC TOLD ME ABOUT THE PROBLEMS THE 2.7 LITER ENGINES IN CHRYSLERS AND DODGES. I CAN'T AFFORD TO REPLACE THE ENGINE ESPECIALLY SINCE I JUST PAID MONEY FOR THIS CAR ABOUT A MONTH AGO! I AM SO UPSET! *TR
Vehicle Speed Control1 injured
Filed Sep 30, 201077,000 milesNJ
TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE REVERSING OUT AT 2 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 4000 RPMS. THE CONTACT ENGAGED THE BRAKES BUT THE VEHICLE CONTINUED TO REV. SHE THEN ENGAGED THE PARKING BRAKE, SHIFTED INTO PARK AND SHUT OFF THE VEHICLE. THE FAILURE OCCURRED SIX TIMES IN ONE MONTH. THE CONTACT STATED THAT ON ONE OCCASION, THE VEHICLE ACCELERATED AND WHEN SHE ATTEMPTED TO BRAKE, HER FOREHEAD HIT THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE ENGINE WAS CLEANED ALONG WITH OTHER REPAIRS (THE CONTACT WAS UNSURE OF WHAT THE OTHER REPAIRS WERE). THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000 AND THE CURRENT MILEAGE WAS 81,049.
Suspension
Filed Aug 9, 201080,000 milesFL
MY 2002 CONVERTIBLE CHRYSLER SEBRING LIMITED EDITION LEFT STEERING AXLE BALL JOINT FELL OUT OF PLACE WHILE I WAS DRIVING AT ABOUT 25 MILE PER HOUR. THE VEHICLE HAS MILEAGE OF 80,000. I MADE A COMPLAINT TO CHRYSLER CORPORATION AFTER I FOUND THAT THERE IS A RECALL SINCE OCTOBER 2009 ON THE SAME PART THAT FAILED AND THE SAME MAKE AND MODEL. I WAS TOLD BY CHRYSLER THAT MY VIN WAS NOT ON THE LIST OF CARS RECALLED. I HAVE ALREADY PAID FOR THE REPAIR AND SEEKING REIMBURSEMENT FROM CHRYSLER CORPORATION. *TR
Engine and Engine Cooling › Engine
Filed Feb 26, 201054,974 milesWV
I RECENTLY PURCHASED A 2002 CHRYSLER SEBRING CONVERTIBLE FROM A PRIVATE INDIVIDUAL AND AFTER A FEW WEEKS HAD THE CAR IN THE GARAGE FOR A QUICK CHECKUP. MY MECHANIC SAID THE ENGINE WITH ONLY 50,000 ORIGINAL MILES LOOKS LIKE IT IS FROM A VEHICLE WITH 150,000 MILES BECAUSE OF THE SLUDGE BUILDUP. I AM AFRAID TO PURCHASE A USED ENGINE (WHICH IS HARD TO FIND TO BEGIN WITH) BECAUSE IT MAY FAIL BECAUSE OF THE PROBLEM WITH THESE ENGINES FROM SLUDGE AND ALSO THE TIMING CHAIN PROBLEM I HAVE DISCOVERED AFTER MUCH RESEARCH OF THE 2.7L ENGINE ON THE INTERNET. INSTEAD I HAVE TO PAY OVER $5000.00 TO HAVE A REMANUFACTURED ENGINE INSTALLED IN MY USED VEHICLE. *TR
Visibility › Rear Window Wiper/Washer
Filed Jan 15, 2010NY
REAR WINDOW DEFROSTER WIRE IS ALWAYS FALLING OFF THE GLASS, SO THAT IT NEVER WORKS. *TR
Suspension › Front › Control Arm › Lower Ball Joint
Filed Sep 25, 20097,000 milesFL
TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. CORROSION WAS PRESENT ON THE LOWER CONTROL ARM BALL JOINT SEAL. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 9,000. UPDATED 10/27/09 *CN THE CONSUMER STATED THE LOWER CONTROL ARM BALL JOINT SEAL BOOT FAILED. IT DETERIORATED WHICH CAUSED SEPARATION OF THE BALL JOINT. UPDATED 10/28/09.*JB
Air Bags
Filed Aug 27, 200920,000 milesNJ
AIR BAG LIGHT ON 2002 CHRYSLER SEBRING GTC CONVERTIBLE MYSTERIOUSLY GOES ON & OFF. THIS SEEMS TO BE A STOCK TROUBLE FOR THIS PARTICULAR AUTO AS SEEN ON THE INTERNET. *TR
Air Bags
Filed Jul 20, 2009122,000 milesGA
AIR BAG LIGHT IS ON, STAYS ON, AND THE ALARM FOR IT INTERMITTENTLY SOUNDS. *TR
Electrical SystemCrash
Filed May 23, 200987,997 milesMD
WHILE DRIVING ON THE HIGHWAY, THE WORD "DECK" APPEARED ON THE DASHBOARD. THEN A SERIES OF NUMBERS APPEARED, ALONG WITH A BEEPING SOUND. BEFORE I COULD PULL OVER, THE STEERING AND BRAKES LOCKED UP AND I WENT INTO A 360 DEGREE SPIN. I HAD NO CONTROL OF THE CAR. THE CHRYSLER FINAL CAME TO A STOP ON ITS OWN. CHRYSLER HAS REFUSED TO INVESTIGATE THE MECHANICAL ASPECTS OF THE CAR AND SO THE CAR IS TOTALED. I HAVE SINCE MET OTHERS WHO HAVE HAD SIMILAR EXPERIENCE BUT TRADED THE CAR BEFORE THEY WERE INJURED. THIS WAS A DEFINITE MECHANICAL FAILURE THAT I WAS ABLE TO SURVIVE AND OTHERS AROUND ME. CHRYSLER SHOULD CHECK THIS OUT. *TR
Seats
Filed Mar 8, 200940,000 milesCA
CAR TAKES FOREVER FOR THE ENGINE TO WARM UP, SOMETIMES STALLING & HARD TO START. THE HEATER MOST OF THE TIME DOES NOT WORK IN MY 2002 CHRYSLER SEBRING LXI, IT ONLY BLOWS COLD AIR. THE SEAT HEATER WORKS, HOWEVER IT HAS A LOUD NOISE ON THE DRIVERS SIDE WHEN OPERATING. *TR
Engine and Engine Cooling
Filed Feb 17, 200955,200 milesLA
THIS WAS A PROPERLY MAINTAINED VEHICLE WHICH HAD SUDDEN ENGINE FAILURE AT JUST OVER 55,000 MILES. THE OIL PRESSURE LIGHT FLASHED ON AND WITHIN SECONDS, THE ENGINE BEGAN TO LOSE POWER. LIKE MANY OTHER REGISTERED COMPLAINTS (ON THIS SITE AND OTHER SITES), INVESTIGATION REVEALED OIL SLUDGE AND EXCESS OIL BURNOFF WHICH LED TO CATASTROPHIC ENGINE FAILURE. I WAS QUOTED A MINIMUM OF $3500 FOR ENGINE REPLACEMENT, THOUGH RESEARCH SUGGESTS THAT THE ENGINE FOR THE VEHICLE IS FLAWED (THOUGH CHRYSLER HAS APPARENTLY REFUSED TO ADDRESS ONGOING ISSUES WITH OIL SLUDGE AND ENGINE FAILURE). *TR
Air Bags
Filed Feb 12, 200960,000 milesMO
THE AIRBAG LIGHT IN MY 2002 CHRYSLER SEBRING LXI CONVERTIBLE COMES ON CONSTANTLY. IT COMES ON AND OFF AS IT PLEASES. I AM WORRIED THIS IS A SAFETY ISSUE. THE CHRYSLER DEALERSHIP "FIXED" IT BUT A FEW MONTHS (AFTER WARRANTY WAS EXPIRED) IT WAS BACK ON. THIS HAS BEEN AN ONGOING ISSUE FOR ABOUT A YEAR. *TR
Air Bags
Filed Jan 30, 200941,000 milesIL
AIRBAG CLOCKSPRING FAILED UNDER NORMAL DRIVING CONDITIONS. CAR HAS 41,000 MILES. *TR
Engine and Engine Cooling › Engine
Filed Dec 26, 2008112,000 milesFL
TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING 60 MPH, THE VEHICLE SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE ROAD CONDITIONS WERE NOT A FACTOR. THE FAILURE OCCURRED WHILE EXITING OFF OF THE HIGHWAY. THE CONTACT STRUGGLED TO MAINTAIN CONTROL OF THE VEHICLE. HE WAS INFORMED THAT A NEW ENGINE WOULD BE NEEDED AT THE COST OF $3,000. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT DID NOT WANT TO RESTART THE ENGINE BECAUSE THERE WAS TOO MUCH OIL ALL OVER THE ENGINE AND HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC AND HE STATED THAT THE FAILURES WERE CAUSED BY A JUMP TIMING AND FAULTY PARTS. THERE WERE NO CRASHES, INJURIES, OR PROPERTY DAMAGE DONE TO THE VEHICLE. THE VEHICLE IS STILL AT THE REPAIR SHOP, BUT NO REPAIRS HAVE BEEN MADE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 112,000.
Structure › Body › Trunk Lid
Filed Dec 15, 200836,000 milesFL
TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHENEVER THE CONTACT LIFTS UP THE TRUNK, IT DOES NOT REMAIN OPEN AND THE TRUNK SLAMS BACK DOWN. THE CONTACT CANNOT LEAN INTO THE TRUNK BECAUSE IT WILL FALL DOWN ON HER. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER, BUT BELIEVES THE REPAIRS SHOULD BE THE MANUFACTURER'S RESPONSIBILITY. THE FAILURE MILEAGE WAS 36,000 AND CURRENT MILEAGE WAS 39,000. UPDATED 1/8/09 *CN UPDATED 01/14/09. *JB
Engine and Engine Cooling › Exhaust System
Filed Dec 11, 200886,000 milesNJ
SLUDGE IN ENGINE MAKES LOUD NOISE NEES NEW ENGINE. *TR
Engine and Engine Cooling
Filed Nov 20, 200865,000 milesVA
TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A LOUD NOISE AND THE VEHICLE SPONTANEOUSLY STALLED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE TECHNICIAN SPECULATED THAT THE OIL PUMP LOCKED UP, WHICH MAY HAVE CAUSED THE FAILURE. THE TECHNICIAN ALSO STATED THAT HE NEEDED TO REPLACE THE ENGINE AT THE COST OF $4,700. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE MANUFACTURER WAS UNABLE TO ASSIST. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 65,000.
Engine and Engine Cooling › Engine
Filed Oct 29, 200890,500 milesIN
PREMATURE ENGINE FAILURE, 2.7 LITER CHRYSLER NO WARNING LIGHTS LEADING UP TO INEVITABLE ENGINE FAILURE. 10/27/08, 6:30 P.M. HEATER ABRUPTLY STOPPED WORKING. 10/28, 2 MILES INTO A.M. COMMUTE; STOPPED AT RED LIGHT, TURNED RIGHT ONCE TRAFFIC CLEAR. UPON ACCELERATION ENGINE HESITATES, NEARLY CAUSING DRIVER BEHIND TO REAR END ME. PULLED OFF STREET TO CHECK THAT CAR WAS RUNNING OK, SEEMED FINE. 9 MILES INTO COMMUTE. OIL LIGHT FLICKERS, PULLED INTO GAS STATION WITHIN 4 BLOCKS, SCARED ENGINE WOULD LOCK UP OR BLOW. CHECKED OIL, DRY DIPSTICK! PURCHASED 2 QUARTS, ADDED 1 & BARELY REGISTERED ON DIPSTICK. ADDED 2ND, NOW REGISTERED OVER FILLED (OIL IN ENGINE WAS HELD BACK DUE TO SLUDGE, & RELEASED WHILE ADDING NEW OIL?). OIL LIGHT STOPS FLICKERING & IS OFF. 1 MORE MILE TO WORK. ENGINE HESITATED A COUPLE OF TIMES DURING A.M. & P.M. COMMUTES. 9:58 P.M., 11 MILES INTO P.M. COMMUTE STOP AT GAS STATION, CHECK OIL. BEFORE OPENING HOOD, NOTICED ANTIFREEZE ODOR, COULDN'T TELL IF COMING FROM MY CAR OR OTHERS NEARBY. OIL STILL REGISTERED ON DIPSTICK AS OVERFILLED. NOTICED STEAM COMING FROM ENGINE NEAR MID FRONT OF CAR, PASSENGER SIDE, COULD NOT FIND EXACT LOCATION. PURCHASED COOLANT JUST IN CASE. FINAL 2 MILES OF COMMUTE, TEMP GAUGE REGISTERED HIGHER THAN NORMAL. 10/29, 8:00 A.M. TAKE CAR TO DEALERSHIP. DRIP MARKS ON DRIVEWAY FROM EVENING BEFORE. ARRIVED AT DEALERSHIP SERVICE, INFORMED ME THEY WERE NO LONGER CHRYSLER DEALERSHIP/SERVICE AS OF OCT. 1, (SIGN OUTSIDE & CARS IN THE LOT HAD NOT BEEN TAKEN
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 28, 200864,000 milesOR
A FUEL PUMP WAS REPLACED IN THE CAR. AFTER THE REPAIR THE CAR RAN BAD AND THE ENGINE LIGHT WAS ON. DEALER ADVISED IT WAS ONLY OIL SLUDGE AND IT WAS OKAY TO DRIVE. THE CAR EXPERIENCED A COMPLETE ENGINE FAILURE WHILE DRIVING ON THE INTERSTATE. *TR
Engine and Engine Cooling
Filed Sep 23, 200852,500 milesWI
TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT HEARD A KNOCKING SOUND WHILE BRAKING AND ACCELERATING. THE NOISE PERSISTED FOR THREE DAYS. ON THE FOURTH DAY, WHILE BRAKING TO STOP THE VEHICLE, THE ENGINE SHUT OFF. IN ORDER TO RESTART THE VEHICLE, SHE HAD TO SHIFT THE GEAR INTO PARK. LATER THE SAME DAY, THE VEHICLE LOST POWER WHILE DRIVING APPROXIMATELY 55 MPH. THE CONTACT WAS ABLE TO DRIVE TO A LOCAL REPAIR FACILITY AND A DIAGNOSTIC INDICATED THAT THE MAP SENSOR WAS DEFECTIVE, AND THE OXYGEN IN THE FUEL INJECTION WAS NOT OPERATING PROPERLY. THE MECHANIC ADVISED HER THAT THE PART WOULD BE AVAILABLE THE FOLLOWING DAY; HOWEVER, SHE WAS LATER INFORMED THAT THERE WAS A NATIONAL BACK ORDER. THIS MEANT THAT THEY HAD NO IDEA WHEN THE PART WOULD BE AVAILABLE. THE CONTACT IS UNABLE TO REACH THE MANUFACTURER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 53,000 AND FAILURE MILEAGE WAS 52,500. UPDATED 10/30/08. *LJ THE CONSUMER STATED THE VEHICLE WOULD STALL AT VARIOUS TIMES. UPDATED 10/30/08. *JB
Engine and Engine Cooling › Cooling System
Filed Sep 16, 200863,000 milesPA
THE ENGINE DIED. TAKEN TO REPAIR SHOP, NO COMPRESSION, ENGINE SHOT. 63,000. *TR
Tires
Filed Aug 18, 200874,747 milesOH
I PURCHASED 2 EACH EAGLE GA P205/65R15 TIRES FOR THE LOCAL GOODYEAR GARAGE ON JAN. 20, 2007. I INITIALLY WANTED TO PURCHASE 2 OTHER TIRES BUT SINCE THEY DIDN'T HAVE THOSE IN STOCK, THEY TOLD ME THEY WOULD GIVE ME THESE TIRES FOR THE SAME PRICE AS THE OTHER TIRES. IN MAY OF 2007, I HAD TO HAVE BOTH VALVE STEMS REPLACED ON THE TIRES AND AGAIN IN NOVEMBER OF 2007 BECAUSE THE TIRES KEPT LEAKING AIR. I PURCHASED THE TIRES AT WITH 53861 MILES ON THE CAR. I CURRENTLY HAVE 74747 MILES AND WAS TOLD AUG 15, 2008 BY THE SAME GOODYEAR STORE THAT I NEEDED NEW TIRES BECAUSE THE TREAD WAS DOWN TO 3/32. AFTER THEY CALLED CORP AND I COMPLAINED, I WAS TOLD GOODYEAR WOULDN'T REPLACE THE TIRES UNTIL THE TREAD WAS AT 2/32. MY TIRES LEAK AIR CONSTANTLY AND THE TREAD WEAR IS VERY APPARENT. I WAS TOLD IT WAS PROBABLY A SUSPENSION/NON ROTATING TIRE PROBLEM. THE TIRES WERE ROTATED EVERY 4 MONTHS DURING THE OIL CHANGE. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE SINCE GOODYEAR WON'T EVEN THINK ABOUT REPLACING THEM FOR ANOTHER MONTH DUE TO NOT ENOUGH TREAD WEAR!! *TR
Suspension › Rear
Filed Aug 18, 200874,942 milesOH
DRIVING ACROSS RR TRACKS AT LESS THAN THE POSTED SPEED AND THE DRIVER'S SIDE REAR STRUT MOUNT BROKE AND BEGAN BANGING IN THE WELL AREA OF MY 2002 CHRYSLER SEBRING CONVERTIBLE. I CONTACTED SEVERAL LOCAL GARAGES, THE CHRYSLER DEALERSHIP WHERE I PURCHASED THE CAR, AND MOPAR PARTS ONLINE TO GET PRICE AND AVAILABILITY ON THE PART. I'VE BEEN TOLD BY EVERYONE, THE PART # 4879071 AD IS ON NATIONAL BACK ORDER WITH NO AVAILABILITY DATE. PER MOPOR SOME CUSTOMERS HAVE BEEN WAITING OVER 5 MONTHS FOR THE PART. PER THE DEALERSHIP NO RECALL OR SAFETY BULLETIN HAS BEEN ISSUED ON THIS PART. PER THE DEALERSHIP AND MOPAR THERE ARE OVER 5,000 MOUNTS ON BACKORDER AND NONE ARE GETTING FILLED. I CAN NOT FIX THE FAILURE DUE TO UNAVAILABILITY OF THE PART. WITH THIS MANY ON BACK ORDER, APPARENTLY THERE IS A PROBLEM AND NO ONE IS ADDRESSING OR WILLING TO ADMIT THERE IS A PROBLEM AND CORRECT IT. *TR
Suspension › Rear
Filed Aug 15, 2008110,000 milesOH
TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD NOISE UNDERNEATH THE VEHICLE. THERE WERE NO WARNINGS PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT THE REAR STRUT MOUNTS WERE CORRODED. THE TECHNICIAN RECOMMENDED THAT BOTH STRUT MOUNTS BE REPLACED. THE VEHICLE IS CURRENTLY BEING REPAIRED FOR THE MALFUNCTION. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
Complaints 1-50 of 121, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 27, 2010. Source: NHTSA Office of Defects Investigation.