27 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
Most common 1996 Chrysler Sebring Convertible problems
9 of the 68 complaints (13%) are about the electrical system.
Component
Reports
Crashes
Fires
Injuries
Electrical System
4
0
0
0
Vehicle Speed Control › Cables · throttle and acceleration
3
1
0
0
Vehicle Speed Control › Accelerator Pedal · throttle and acceleration
3
1
0
1
Vehicle Speed Control · throttle and acceleration
3
0
0
0
Suspension › Front › Control Arm › Lower Ball Joint
3
1
0
0
Structure · body and frame
3
1
0
0
Steering › Linkages › Tie Rod Assembly
3
0
0
0
Seat Belts › Front › Retractor
3
0
0
0
Power Train › Automatic Transmission · transmission
3
1
0
0
Electrical System › Wiring
3
0
1
0
3 safety recalls
Part 573 reports
Suspension › Front › Control Arm › Lower Arm10E059000
Filed Dec 27, 201022,689 vehiclesFederal-Mogul Corporation
Defect. FEDERAL-MOGUL IS RECALLING CERTAIN REPLACEMENT CONTROL ARM ASSEMBLIES, PART NUMBERS K7425, 10945, FA4510X, K7427, 10946, AND FA4611X, SOLD FOR USE ON VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING.
Risk. IF THERE IS A SEPARATION OF THE BALL STUD FROM THE HOUSING, THE DRIVER CAN LOOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. FEDERAL-MOGUL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED CONTROL ARMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT FEDERAL-MOGUL AT 1-877-489-6659.
Suspension › Front › Control Arm › Lower Ball Joint09E056000
Filed Oct 9, 20095,787 vehiclesQualis Automotive LLC
Defect. QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.
Risk. SEPARATION OF THE BALL STUD FROM THE SOCKET OF THE BALL JOINT HOUSING WOULD ALLOW THE CONTROL ARM TO COLLAPSE AND THE WHEEL TO FOLD IN CAUSING LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.
Remedy. QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT QUALIS AUTOMOTIVE AT 1-800-493-4128.
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift04V021000
Filed Jan 13, 20042,315,768 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Risk. EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy. DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Service Brakes
Filed Nov 23, 2018CA
THE SHIFTER IS NOT WORKING
Electrical System
Filed Feb 9, 201563,900 milesOR
I JUST SPENT 12.95 ON GETTING A CAR HISTORY REPORT BECAUSE MY TITLE SAYS THE CAR IS A RECONSTRUCTED,TOTALED TITLE,BUT RECEIVING YOUR REPORT IT SAYS THEY CAN'T EVEN FIND TITLE AND LOW AND BEHOLD IT ISN'T A RECONSTRUCTED CAR????I'M CONFUSED ...WHAT THE HELL DID I PAY FOR..THE FAMILY DOESN'T KNOW ANYTHING ABOUT THIS,IT'S THERE DECEASED MOM'S CAR..I'M WRITING YOU AND COMPLAINING ABOUT THIS SITE,EITHER I GET THE RIGHT REPORT SINCE I'M HOLDING THE TITLE IN MY HAND THAT SAYS OPPOSITE OF YOUR FINDINGS,OR MY MONEY BACK? I REALLY WANTED TO FIND OUT WHY THE CAR IS RECONSTRUCTED TOTALED TITLE YOUR SITE DOES NOT GIVE ANYONE ANY OTHER PLACE TO GET AHOLD OF YOUR SCAM ,WHEN SOMEONE HAS BEEN TOOK FOR THERE MONEY AND GIVING NO INFORMATION... *TR
Service Brakes
Filed Sep 18, 201342,500 milesNJ
BRAKES FAILED AND IMMEDIATELY WENT TO THE FLOOR WHEN BRAKING SOMEWHAT HARD WHILE HWY TRAFFIC WAS SLOWING QUICKLY. IF I HADN'T PULLED THE EMERGENCY BRAKE QUICKLY, THERE IS NO TELLING WHAT MIGHT HAVE HAPPENED TO MY FAMILY AND I. BRAKE LINES RUSTED THROUGH. *LN
Seat Belts
Filed Nov 4, 2010117,000 milesNC
I HAVE A 96 CHRYSLER SEBRING CONVERTIBLE JXI AND THE SEATBELTS "LOCK" IN THE RETRACTED STAGE AT VARIOUS TIMES. BOTH BELTS LOCK AND UNLOCK AT THE SAME TIME. I DON'T KNOW HOW THIS HAPPENS AND HAVE BEEN TOLD THAT I NEED NEW SEAT BELTS BUT I CAN'T BELIEVE THAT BOTH BELTS WENT BAD AT THE EXACT SAME TIME, AND THAT THE RELEASE AT THE SAME TIME. I HAVE READ ONLINE THAT THIS IS A COMMON OCCURRENCE IN THIS YEAR AND MODEL OF THE SEBRING. *TR
Exterior Lighting
Filed May 20, 2010MD
THIS CAR IS A NIGHTMARE WHEN IT RAINS. I TRAVELED ONE AND A HALF HOURS IN A STORM. THE WATER ON THE BACK DRIVERS SIDE FLOOR WHERE I HAD CLOTHES IN A SMALL PILE..THEY WERE LITERALLY FLOATING FROM SO MUCH WATER THAT WAS POURING IN. AT ANY TIME THAT I HAD TO STOP AT A LIGHT THE WATER WOULD THEN COME TO THE FRONT IN A HUGE WAVE OF WATER. WHAT THE HECK IS THAT? *TR
Service Brakes, Air
Filed Mar 24, 2010CA
WELL WHEN I BOUGHT THE CAR THE BACK WINDOW WAS FULLY OUT, ALSO WHEN IM DRIVING IT SEEMS AS THO IM GOING SLOWER THAN WHAT MY SPEEDOMITER SAYS. THE ALARM DOESNT WORK AT ALL. MY BREAKS BONT FULLY BREAK ON TIME SO I HAVE TO STOP EARLYER THAN USUAL.ALSO ONE DAY I WAS IN THE CAR AND I PUT THE CAR IN DRIVE AND THE CAR STARTED TO ROLL BACK SLOWLY ALSO THE STERING WHEEL LOCKED.ALSO WHEN I PUT GAS IN IT , IT SAYS ITS HALF EMPTY FAST WHEN I ONLY DRIVE AROUND THE CORNER,BUT WHEN I TURN IT OFF AND LET IT SIT FOR A WHILE THE MEETER GOES UP.
Electrical System
Filed Dec 1, 2009IL
RECALL #717, POWER MIRROR SWITCH, ALLEGED REPAIRED 03-20-97 ACCORDING TO CHRYSLER VIP SUMMARY REPORT. RETURN TO DEALER 12-01-09 DUE TO ALL 4 POSITIONS NOT WORKING. INVOICE STATES "CHECK RECALL #717," "NO LONGER COVERED," "NEEDS MIRROR SWITCH." GUESS I'M SUPPOSE TO BUY THE RECALLED MIRROR SWITCH. *TR
Power Train › Automatic Transmission
Filed Dec 1, 2009IL
PURCHASED VEHICLE IN APR 05 FROM FRIENDS. WITHOUT THE KEY IN THE IGNITION, THE BUTTON CAN BE PRESSED AND THE SHIFT LEVER MOVED. WHILE RUNNING, THE BUTTON CAN BE PRESSED AND THE SHIFT LEVER MOVED WITHOUT HAVING TO PUT FOOT ON THE BRAKE PEDAL. VEHICLE BROUGHT IN TO DEALER AND RECALL C45 ALLEGED TO BE COMPLETED 10-25-05. DUE TO MY CHILDREN NOW USE THE CAR, A RETURN WAS MADE TO A DEALER 12-01-09 FOR RECALL. INVOICE STATES "REINSPECT RECALL #C45." WHILE WAITING, SERVICE ADVISOR APPEARED TO DISCUSS RECALL AND STATE THAT I NEEDED TO REPLACE THE INTERLOCK CABLE. INVOICE STATED "DID RECALL C45 REPLACE SHIFTER ROD," "NEED TO REPLACE INTERLOCK CABLE, $227.00." SO IT APPEARS AFTER DOING ANOTHER SHIFTER ROD, MAYBE THE RECALL SHOULD BE FOR THE INTERLOCK CABLE AS IN ANOTHER COMPLAINT # 10126915. THOUGH I SAID THIS WAS A RECALL AND A SAFETY ISSUE, HE REPEATED I'D HAVE TO PAY FOR THE INTERLOCK CABLE. ABOUT TO LEAVE, A LONG SPRING WAS FOUND ON DRIVERS FLOOR AREA. SERVICE ADVISOR WAS SHOWN SAME AND SAID A NEW ONE WAS PUT IN, HOPEFULLY WITH A NEW SHIFTER ROD, THOUGH MAYBE THAT'S THE WRONG FIX FOR THIS SAFETY DEFECT. *TR
Electrical System
Filed Dec 1, 2009IL
THE ODOMETER AND RPM GAUGE WORK INTERMITTENTLY LIKE IN COMPLAINT 10061946. THOUGH THE FUSES LOOK GOOD, THE FOG LIGHTS AND HIGH BEAM FLASH DO NOT WORK NOW SINCE THE ABOVE HAS BEEN OCCURRED. *TR
Steering
Filed Dec 1, 2009IL
RECALL #750 FRONT LOWER CONTROL ARM BALL JOINT ALLEGED REPAIRED 02-10-98. THIS IS A NEW (10-08-09) RECALL. DUE TO MY VEHICLE WAS AT THE DEALER, IT WAS ASKED IF THE NUMBERS OF THE BALL JOINTS AND CONTROL ARMS NUMBERS COULD BE CHECKED TO SEE IF ORIGINAL CHRYSLER OR AFTERMARKET QUALITY PARTS WERE USED. THOUGH THIS IS A SERIOUS SAFETY ISSUE, LOSS OF STEERING, THE SERVICE ADVISOR ADVISED I'D NEED TO CHECK THE ORIGINAL REPAIR ORDER (02-10-98). THE ORIGINAL OWNER IS DECEASED. SO I GUESS I SHOULD CRAWL UNDER THE CAR AND LOOK FOR WHEREVER THESE PARTS ARE, LET ALONE THE NUMBERS, OR PAY SOMEONE ELSE TO CHECK THEM, OR JUST HOPE CHRYSLER HAD AND USED THEIR OWN PARTS. *TR
Fuel System, GasolineFire1 injured
Filed Aug 29, 2008100,300 milesIL
VEHICLE IS TOTALLY UNMODIFIED! WHILE SITTING AT A LIGHT, I HEARD A POP (LIKE A BALLOON POPPING) AND SMOKE AND FLAME BURST FROM UNDER THE HOOD. FIRE DEPARTMENT OBSERVED FIRE BEGAN IN THE AREA OF THE FUEL LINE AND SPREAD INTO THE DASHBOARD. POSSIBLE CAUSE WAS ELECTRICAL FAILURE CAUSING ARC WHICH COMPROMISED THE RUBBER FUEL HOSE. *TR
Seat Belts › Rear/Other
Filed Jan 10, 2008CA
WISHING TO INSTALL AN INFANT CAR SEAT IN BACK SEAT, DISCOVERED THAT NO LOCKS ARE PRESENT ON THE BACK SEAT SEAT BELTS ALLOWING ANY PASSENGERS TO BE THROWN FROM VEHICLE. THIS IS ESPECIALLY DANGEROUS IN A CONVERTIBLE. *TR
Engine and Engine Cooling
Filed Jul 30, 200780,000 milesCA
VEHICLE STALLS OR NEARLY STALLS DURING OPERATION IN AN UNPREDICTABLE MANNER. VEHICLE WILL RESTART. THE FOLLOWING COMPONENTS HAVE BEEN REPLACED WITHOUT IMPROVEMENT: EGR VALVE, AIS MOTOR, PCM, DISTRIBUTOR. *TR
Electrical System › WiringFire
Filed Jun 9, 200670,000 milesMO
CAR CAUGHT FIRE WHILE PARKED IN HIGH SCHOOL PARKING LOT. FIRE CAUSED BY ELECTRICAL ARCING FROM SIDE VIEW MIRROR MOTOR ON DRIVER DOOR. *NM
Steering › Linkages › Tie Rod Assembly
Filed Jan 18, 200662,000 milesNY
DT*: THE CONSUMER STATED BOTH TIE ROD ENDS FRACTURED ON TWO SEPARATE OCCASIONS. THE FIRST TIME, WHILE BACKING OUT OF THE DRIVEWAY, THE FRONT TIRES WENT IN OPPOSITE DIRECTIONS AND THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARD. THE TIE ROD END WAS REPLACED. THE SAME FAILURE OCCURRED ON THE OTHER SIDE AND THE CONTACT REPAIRED THE VEHICLE. UPON INSPECTION, IT WAS DETERMINED THE SEALED PIVOT JOINTS WERE NOT LUBRICATED AND RESULTED IN THESE FAILURES. *JB
Vehicle Speed Control › Accelerator Pedal
Filed Dec 30, 2005132,000 milesNC
ACCELERATION PROBLEM. GOING 35-40 IN RESIDENTIAL AREA, THOUGHT WE WERE SLOWING DOWN FOR STOP LIGHT, ACCELERATION PEDAL WENT TO FLOOR. CAR SPED UP. BRAKES WOULD NOT STOP THE CAR. EMERGENCY BRAKE WAS PULLED AND CAR PUT INTO NEUTRAL. STOPPED BEFORE REACHING TWO CARS AHEAD WAITING TO TURN. *JB
Seat Belts › Front
Filed Dec 10, 2005FL
THE PASSENGER SEAT BELT ON MY 96 SEBRING HAS LOCKED UP AND CAN NO LONGER BE PULLED OUT OF THE SEAT AT ALL. I TOOK IT TO THE DEALER AND ASKED ABOUT A RECALL, BUT WAS TOLD IT WOULD BE "AT LEAST TWO HOURS LABOR, NOT COUNTING PARTS AND WOULD BE OVER $200 TO FIX). TO ME, THIS IS CLEARLY A DEFECTIVE PRODUCT AND A SAFETY ISSUE. I NORMALLY DRIVE ALONE, SO THE BELT GOT MINIMAL USE BEFORE BECOMING DEFECTIVE. I SENT A DETAILED LETTER TO DAIMLER CHRYSLER FROM THEIR WEB SITE AND GOT A VERY BRIEF REPLY OF "I'M SORRY." THERE WAS NO OFFER OF HELP OR SUGGESTIONS TO SPEAK OF. AT ANY RATE, IT LOOKS LIKE IT'S GOING TO COST ME A FEW HUNDRED DOLLARS TO GET THIS FIXED SO THAT PASSENGERS IN MY CAR CAN RIDE IN SAFETY ONCE AGAIN. *JB
Electrical System › 12v/24v/48v Battery
Filed Nov 22, 2005NJ
I PRESENTLY OWN A 1996 CHRYSLER SERBRING CONVERTIBLE THAT WAS PURCHASED NEW IN 1996. THE BATTERY FOR THIS VEHICLE IS LOCATED BEHIND THE FRONT DRIVERS SIDE OF THE VEHICLE. IN ORDER TO GAIN ACCESS THE BATTERY YOU MUST REMOVE THE FRONT TIRE AND THEN THE SHROUD THAT COVERS THE WHEEL WELL. MY BATTERY HAS BEEN REPLACED THREE TIMES SINCE THE DATE OF PURCHASE. THE FIRST TIME WAS ON THE DAY THAT THE VEHICLE WAS PURCHASED; THE SECOND TIME WAS IN 1999 AND MOST RECENTLY TODAY; NOVEMBER 22, 2005. DURING THE PROCESS OF REPLACING THE BATTERY ON 11/22 OUR MECHANIC FOUND THAT THE BATTERY CASING THAT HOLDS THE BATTERY IN PLACE WAS TOTALLY CORRODED AND NEEDED TO BE REPAIRED. THE CAUSE OF THIS CORROSION (ACCORDING TO MY MECHANIC) IS FROM BATTERY ACID AND OTHER ELEMENTS. ADDITIONALLY, THE DRIVERS SIDE FRAME OF THE CAR WAS ALSO DAMAGED/CORRODED DUE TO THE BATTERY ACID AND THAT THE FRAME WOULD NEED TO BE REPLACED/REPAIRED AS WELL AND THAT THE VEHICLE WAS NOT SAFE TO DRIVE. I SPOKE WITH CHRYSLER CORPORATION JUST PRIOR TO WRITING TO YOU AND THEY ADVISED ME THAT THERE WAS NOTHING THAT THEY COULD DO BECAUSE OF THE AGE OF THE VEHICLE; DESPITE THE FACT THAT I TRULY BELIEVED THAT THIS SITUATION WAS CAUSED BY EXTREMELY POOR ENGINEERING OF THE VEHICLE. I HAVE TAKEN THE LIBERTY OF WRITING TO YOU BECAUSE OF 1) I BELIEVE THAT THERE ARE OTHER CHRYSLER SEBRING CONVERTIBLE THAT ARE EXPERIENCING THE SAME PROBLEM THAT THE DRIVERS MAY BE TOTALLY UNAWARE OF AND 2) IF IN FACT THEY ARE OR COULD HAVE IN THE FUTURE A COR
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Nov 2, 2005NJ
DT: THE CONTACT COULD TAKE VEHICLE OUT OF PARK WITHOUT PRESSING THE BRAKE. HE RECEIVED A RECALL NOTICE OF A SAFETY DEFECT. HE NOTIFIED THE DEALER, AND THEY SAID THE RECALL HE GOT SHOULD HAVE TAKEN CARE OF THE PROBLEM. THE DEALERSHIP REPAIRED THE RECALL, BUT THE PROBLEM STILL EXISTED. HE HAS NOT CONTACTED THE MANUFACTURER. *AK THE CONSUMER WAS TOLD THE SHIFT INTERLOCK WAS NOT AVAILABLE ON THIS PARTICULAR MODEL. UPDATED 11/16/05. *JB
Air Bags1 injured
Filed Jul 21, 2005100,000 milesNC
ON JULY 11, 2005 I DROVE FROM MY HOME IN BOLIVIA, NC TO DUNN, NC (APPROX. 125 MI) TO PICK UP MY GRANDSON & A FRIEND. WHILE PARKED IN THE PARKING LOT OF THE CRACKERBARRELL RESTAURANT AT THE INTERSECTION OF RT 421 & I95, I STARTED THE ENGINE AND LEANED OUT THE WINDOW TO SAY GOODBYE TO MY DAUGHTER. SUDDENLY BOTH FRONT AIRBAGS EXPLODED FILLING THE CAR WITH SMOKE AND FUMES. ALL THREE OF US IMMEDIATELY EXITED THE AUTOMOBILE. I SUFFERED A SEVERE BRUSED AND CUT RIGHT ARM AND BRUSING TO THE RIGHT SIDE OF MY NECK & SHOULDER AND A TWISTED RIGHT KNEE. I WAS TAKEN TO THE HOSPITAL IN DUNN BY THE PARAMEDICS & RELEASED. THE CHILDREN WERE NOT INJURED. HAD THE INCIDENT OCCURRED FIVE MINUTES LATER, WE WOULD HAVE BEEN TRAVELLING SOUTH ON #421, A 2 LANE HWY USED MOSTLY BY 18 WHEELERS AND OTHER LARGE TRUCKS. NO DOUBT I WOULD NOT BE HERE WRITING THIS REPORT. I CAN'T IMAGINE BEING ABLE TO RETAIN CONTROL OF THE CAR IF THE AIRBAG HAD EXPLODED IN MY FACE WHILE TRAVELLING AT 55 MPH. THE AIRBAG ON THE PASSENGER SIDE EXPLODED WITH SUCH FORCE THAT IT BROKE THE WINDSHIELD. THE AIRBAG ON THE DIRVERS SIDE COMPLETELY BROKE OFF THE CRUISE CONTROL MECHANISM ON THE RIGHT SIDE OF THE STEERING COLUMN. A POLICE REPORT WAS FILED WITH THE DUNN POLICE DEPARTMENT (CASE # OCA 2005 01833). THE CAR WAS LEFT IN THE PARKING LOT UNDISTURBED UNTIL WEDNESDAY THE 13TH, WHEN IT WAS TOWED TO MARTIN'S AUTO BODY SHOP ON BEACH ROAD IN SOUTHPORT, NC. IT REMAINS THERE UNDISTURBED. ON JULY 15TH A MR JAMES WILLIAMS, SENT BY CHRYSLER, INS
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Jun 28, 2005126,900 milesOH
DT: CONSUMER RECEIVED NHTSA RECALL 04V021000. CHECKED VEHICLE, AND CONSUMER FOUND THAT VEHICLE DID HAVE A TRANSMISSION PROBLEM. CONSUMER TOOK VEHICLE TO DEALER. ONCE CONSUMER PICKED UP VEHICLE FROM DEALER FOUND THAT VEHICLE WOULD STILL COME OUT OF PARK WITHOUT KEY IN IGNITION. CONSUMER CONTACTED THE DEALER AGAIN, AND DEALER TOLD CONSUMER THAT SHE WOULD HAVE TO PAY FOR A CABLE TO BE REPLACED. HOWEVER, DEALER DID NOT FIX THE PROBLEM. ALSO, CONSUMER CONTACTED MANUFACTURER, AND MANUFACTURER TOLD CONSUMER THAT VEHICLE COULD BE TAKEN TO ANOTHER DEALER. HOWEVER, IF DEALER FELT THAT RECALL WORK WAS COMPLETED THAN DEALER COULD BE CHARGED CO A $35 INSPECTION FEE, AND THEN CHARGED FOR THE REPAIR IF CONSUMER DECIDED TO HAVE IT DONE. *AK
Air BagsFire1 injured
Filed Jun 23, 200560,000 milesIN
DT:CONSUMER STARTED VEHICLE WHILE IN CARPORT. HE PUT THE CAR REVERSE MOVED ABOUT 1 FOOT AND THE DASH BLEW UP. CONSUMER SAID IT WAS SO LOUD THAT NEIGHBORS HEARD IT FROM INSIDE THEIR HOUSES AND CAME RUNNING OUT. BOTH AIR BAGS DEPLOYED AND THE CONSUMER SAID THAT SMOKE BELLOWED OUT OF THE STEERING COLUMN. PARTS OF THE CAR WERE BLOWN ALL OVER THE INTERIOR. CONSUMER SAYS INCIDENT WAS LIKE A BOMB GOING OFF. CONSUMER THOUGHT THAT HE HAD BEEN CAR BOMBED. CONSUMER SAID THAT THERE WAS NO PHYSICAL CONTACT TO VEHICLE TO CAUSE AIR BAGS TO DEPLOY. CONSUMER SAYS THERE ARE OTHER WITNESSES AVAILABLE. CONSUMER SAYS INVESTIGATOR THAT LOOKED AT VEHICLE TOLD CONSUMER THAT HE HAD INVESTIGATED 3 OTHER SUCH INSTANCES. *JB
Structure › Body › Trunk Lid1 injured
Filed Jun 7, 2005OH
TRUNK SPRINGS FOR TRUNK LID NO LONGER WORK. HAVE TO HOLD TRUNK OPEN MANUALLY. SPRINGS ARE NO LONGER AVAILABLE BECAUSE OF CHANGES CHRYSLER HAS MADE SO I HAVE TO PAY TO HAVE SPRINGS REWELDED. TRUNK LID HAS HIT ME IN HEAD ON OCCASION.WHY SHOULD I PAY FOR REWELDING BECAUSE OF YOUR CHANGES ON SOMETHING SO SIMPLE
Structure › Body › Roof and Pillars
Filed Apr 18, 2005FL
CONVERTIBLE TOP FRAYED AT EDGES AND BACK GLASS WINDOW WAS BECOMING LOOSE. *AK
Power Train › Manual Transmission › Column Shift Assembly
Filed Mar 28, 200590,000 milesIN
WHILE DRIVING 30 MPH MANUAL TRANSMISSION WENT OUT OF SHIFT, AND THE IGNITION LOCKED. DEALER STATED THEY HAD DONE REPAIRS UNDER THE RECALL, HOWEVER THE PROBLEM STILL EXISTS. *AK
Engine and Engine Cooling › Engine
Filed Mar 11, 2005130,000 milesFL
THE ENGINE MOUNTS BROKE. CONSUMER WAS CONCERNED THAT THE ENGINE WILL FALL OUT WHILE DRIVING. *AK
Electrical System › Wiring
Filed Feb 8, 200580,000 milesIN
WHILE DRIVING 70 MPH VEHICLE STALLED. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WIRING HARNESS, ELECTRICAL CONTROL MODULE, AND CIRCUIT BREAKERS NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK
(1) HEADLAMPS NOT ILLUMINATING SUFFICIENTLY. (2) THE MATERIAL USED IN THE LENSES FOR THE HEADLAMP ASSEMBLIES ON MY 1996 CHRYSLER SEBRING CONVERTIBLE HAVE YELLOWED AND FOGGED OVER TO THE POINT THAT THE ILLUMINATION FACTOR HAS DECREASED TO A TOTALLY UNSAFE LEVEL FOR NIGHT DRIVING. THIS COULD RESULT IN FAILURE TO SEE HAZARDS IN TIME TO CIRCUMVENT. (3) NOTIFIED DAIMLER CHRYSLER OF THIS CONDITION AND IT'S SAFETY IMPACT. THIS CONDITION SHOULD NOT OCCUR ON A MAJOR PIECE OF EQUIPMENT SUCH AS THE HEADLAMPS. THEIR RESPONSE WAS BASICALLY THAT THEY HAVE NO LIABILITY OR RESPONSIBILITY TO CORRECT THIS PROBLEM. THEY INFORMED ME THAT I SHOULD REPLACE THE HEADLAMPS AT MY EXPENSE. THE CURRENT COST FOR A SINGLE HEADLAMP IS $335.00 EA. I HAVE THE EMAIL CORRESPONDANCES THAT WE HAVE SENT TO EACH OTHER IF YOU NEED THEM. AS OF NOW THIS VEHICLE IS NOT USED FOR NIGHT TIME OPERATION. I CANNOT AFFORD TO SPEND ALMOST $700.00 TO REPLACE THESE HEADLAMPS. THIS TYPE OF EQUIPMENT IS REQUIRED ON ALL VEHICLES AND IS CONSIDERED TO BE SAFETY EQUIPMENT.*AK
Vehicle Speed Control
Filed Oct 19, 200430,000 milesMA
FOR ABOUT A YEAR I HAVE HAD AN INTERMITTENT PROBLEM WITH THE TACHOMETER AND ODOMETER ON MY JXI. SOMETIMES THEY WORK AND SOMETIMES THEY DON'T. THE DEALERSHIP SAID THIS IS A COMMON PROBLEM WITH THE 1996 AND 1997 'S AND THAT I NEED A NEW CIRCUIT BOARD AT A COST OF OVER $700.00. NOT REPLACED YET.*AK
Vehicle Speed Control
Filed Aug 19, 2004MI
FUEL INDICATOR, TACHOMETER AND ODOMETER OPERATE PROPERLY INTERMITTENTLY (TACH & ODO ARE MORE FREQUENTLY INOPERATIVE THAN OPERATIVE) USUALLY TACH IS AT 0 AND ODO DOES NOT INDICATE ANY NUMBERS. FUEL GAUGE USUALLY OPERATES, BUT DROPS SUDDENLY.*AK
Electrical System › Wiring
Filed Aug 12, 2004170,560 milesTN
WHEN DRIVING, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPORTED, THE ENGINE HARNESS WIRING HAD BURNED. *JB
Suspension › Front › Control Arm › Lower Ball Joint
Filed Jul 13, 2004104,000 milesOH
WHILE MERGING INTO THE INTERSTATE RIGHT FRONT LOWER BALL JOINT SNAPPED OFF FROM THE A- FRAME. VEHICLE WAS TOWED TO A REPAIR SHOP. MECHANIC DETERMINED THAT THE PROBLEM WAS DUE TO NO LUBRICATION/GREASE BETWEEN THE SEATING OF THE BALL JOINTS. *AK
Equipment › Appliance › Air Conditioner
Filed Jun 18, 2004MI
AIR CONDITIONER COMPRESSOR SEIZED WHILE DRIVING CAUSING BELT TO BURN AND BREAK.*AK
Equipment › Electrical › Anti-theft Devices
Filed Jun 18, 2004MI
ALARM SYSTEM WIRING SHORTED DUE TO IT RUBBING AGAINST THE CAR BODY. THIS CAUSED THE ENGINE KILL MECHANISM TO ACTIVATE THE CAR WOULD NOT START AND THE ALARM COULD NOT BE SHUT OFF. REPAIR SHOP HAD TO CUT AND RESPLICE THE WIRES SO THAT CAR WOULD START.*AK
Suspension › Front › Control Arm › Lower Ball JointCrash
Filed Apr 19, 2004MA
THE BALL JOINT LETTING GO . *AK
Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 19, 200438,000 milesMD
FRONT LOWER BALL JOINTS WORE OUT. AS A RESULT, A GRINDING SOUND WAS PRODUCED. *AK
Seat Belts › Front › Retractor
Filed Apr 4, 200463,800 milesGA
FRONT SEAT BELTS LOCKED AND WONT WORK...THE DEALERSHIP THAT IM HAVING THIS WORKED ON WAS GOING TO CHARGE ME $756.00 TO FIX...CHRYSLER IS GOING TO PAY ALL BUT $200.00..SINCE THIS IS A SAFETY ISSUE AND I BELIEVE A DEFECT...I THINK THEY SHOULD BE FIXED AT NO CHARGE....... *NM
Steering › Linkages › Tie Rod Assembly
Filed Apr 4, 200478,000 milesFL
TIE ROD FELL OFF. STARTED ENGINE, PROCEEDED TO PULL OUT OF PARKING PLACE AND THE TIE ROD FELL OFF. SINCE CHRYSLER NOW MAKES TIE RODS SO THAT THEY CANNOT BE LUBRICATED, THEY DRY UP AND THE END JUST DROPS OFF. I AM FORTUNATE THAT I WAS NOT DRIVING DOWN THE HIGHWAY 50 MILES AN HOUR WHEN THIS HAPPENED. THERE IS ABSOLUTELY NO FOREWARNING OF A PROBLEM UNTIL IT HAPPENS. MY MECHANIC ALSO NOTICED THAT CHRYSLER HAS INSTALLED A HEAT SHIELD BETWEEN THE TIE RODS AND BRAKES. I HAVE SAVED THE PARTS AND I HAVE NOTIFIED CHRYSLER OF THIS SITUATION. I HAVE 78,000 MILES ON MY CAR. I TRULY FEEL THAT THE TIE ROD FELL OFF DUE TO A MANUFACTURING DEFECT OR FLAWED DESIGN -- I AM NOTIFYING YOU IN THE HOPES THAT THIS WILL BE LOOKED INTO SO THAT NO ONE GETS KILLED WHILE DRIVING DOWN THE HIGHWAY. AS I SAID I WAS VERY FORTUNATE, THE NEXT PERSON OR FAMILY MAY NOT. FEEL FREE TO CONTACT ME AND IF YOU WOULD LIKE ME TO SHIP THE PARTS -- I WILL BE GLAD TO. THANK YOU. *NM
Vehicle Speed Control › Accelerator PedalCrash1 injured
Filed Mar 30, 200486,269 milesIN
MY NAME IS [XXX]. I HAVE A 1996 SEBRING CONVERTIBLE I PULLED INTO A FILLING STATION AND SHUT THE CAR OFF. WHEN I STARTED IT, IT REVVED UP AND ACCELERATED ON IT'S OWN. I PRESSED THE BRAKES AS HARD AS I COULD BUT COULDN'T STOP THE CAR. I WENT THROUGH THE DOORS OF THE STATION AND FINALLY CAME TO A STOP IN THE COFFEE MACHINES. I WAS TAKEN TO THE HOSPITAL. I WAS IN FLORIDA AT THE TIME AND I RECEIVED A TICKET FOR CARELESS DRIVING. THE POLICE OFFICER SAID NO MATTER WHAT YOU HAVE TO HAVE CONTROL OF YOUR CAR. THERE WAS NO WAY TO HAVE CONTROL OVER THE CAR. I HAD ONLY OWNED THIS CAR 5 MONTHS. IT SHOWS THAT THE CAR WAS IN FOR A RECALL IN AUG OF 2002 FOR THROTTLE REPAIR. ON MARCH 17 IN SAVANNAH GA THE SAME THING HAPPENED TO A 1996 SEBRING CONVERTIBLE AND HE HIT 9 PEOPLE. I HAVE TALKED TO THE GENTLEMAN. HIS SEBRING REVVED UP, ACCELERATED AND HE COULDN'T GET IT STOPPED. HIS HAD ALSO BEEN IN FOR RECALL IN 2002. MY CAR IS STILL IN THE DEALER SHIP IN FLORIDA AND IS BEING REPAIRED FOR THE DAMAGES CAUSED IN THE ACCIDENT. I DON'T THINK I COULD EVER DRIVE THIS CAR AGAIN IN FEAR THAT IT WILL DO IT AGAIN AND MAYBE CAUSE A INJURY OR DEATH. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical System
Filed Mar 11, 20045,750 milesCA
THE ODOMETER AND RPM GAUGE WORK INTERMITTENTLY. THE ABS LIGHT ALSO COMES ON THEN GOES OFF INTERMITTENTLY. HAVE CHANGED FUSES BUT STILLHAVE THE SAME RESULTS.*AK
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 2, 2003CA
THE BRAKE PADS WOULD STICK TO THE ROTORS CAUSING THE PADS TO WEAR OUT PREMATURELY. THE BRAKE PADS HAVE BEEN REPLACED APPROXIMATELY, EVERY 5,000 MILES AND THE ROTORS HAVE BEEN REPLACED THREE TIMES. *AK THE BRAKE PADS WORE ON ONE SIDE AND NOT THE OTHER. WHEN THE BRAKES WERE APPLIED ON THE HIGHWAY THEY WOULD GO SIDEWAYS. THE CONSUMER ALSO HAD A CONCERN ABOUT AN "M 1999," IN WHICH THE ENGINE WOULD SMOKE WHILE IN MOTION ON THE HIGHWAY. OIL LEAKED OUT FROM THE TOP OF THE ENGINE DUE TO FAULTY PARTS. THE ENGINE WAS REBUILT BY THE DEALER. *SCC *JB
Power Train › Automatic TransmissionCrash
Filed Oct 23, 2003TN
VEHICLE ROLL BACK OCCURRED WHEN GEAR SHIFT WAS KNOCKED OUT OF PARK.*MR WHILE THE VEHICLE WAS IN PARK, THE CONSUMER'S GRANDDAUGHTER ACCIDENTALLY HIT THE GEAR SHIFT STICK AND THE VEHICLE ROLLED BACKWARDS.*TS (THE CONSUMER HAS SINCE SOLD THE VEHICLE) *JB
Vehicle Speed Control › Accelerator Pedal
Filed Oct 7, 2003OH
THE DISTANCE BETWEEN THE GAS AND BRAKE PEDALS IS DESIGNED POORLY. WHEN TRANSFERRING FOOT FROM ONE PEDAL TO ANOTHER IT WILL GET STUCK BETWEEN THE PEDALS. *AK
Suspension › Front › Control Arm › Lower Arm
Filed Sep 4, 2003IL
LEFT LOWER CONTROL ARM FAILED, CAUSING STEERING TO LOCK. *AK
Structure › Body
Filed Sep 3, 2003OH
WATER LEAKAGE , THERE IS PERIODICALLY A FOOT OF WATER IN THE CAR. *AK
Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 2, 2003101,000 milesCA
FUEL VALVE HAS FAILED WHICH UNABLES THE CONSUMER TO PUT FUEL INTO THE CAR. DEALER NOTIFIED. *AK
Air BagsCrash2 injured1 killed
Filed Apr 23, 2003IL
AN ACCIDENT OCCURRED IN PERU, INDIANA, RESULTING IN A COLLISION. THE AIR BAG ON THE DRIVER'S SIDE FAILED TO DEPLOY BUT THE PASSENGER'S FRONTAL AIRBAG DID. DRIVER WAS KILLED. *JB*CW
Structure
Filed Mar 27, 2003WA
WATER LEAKED INSIDE OF THE VEHICLE WHEN IT RAINED. *JB
Structure
Filed Mar 27, 200384,638 milesWA
WHEN IT RAINED, WATER LEAKED INSIDE THE VEHICLE. *JB DEALER REPAIRED DRAIN HOSES AT REAR. BURNING WIRE SMELL WITH HEATER ON. LACK OF POWER. RADIO INOPERATIVE. ERRATIC OPERATION OF THE DASH LIGHTS. MIRROR LIGHTS STAYED ON WHEN VEHICLE WAS SHUT OFF. DEALER INSPECTED ELECTRICAL CONNECTIONS TO HEATER. CHECKED WIRING UNDER DASH AND FOUND OK. DISCONNECTED STERIO POWER AMP AND RESET BODY CONTROL MODULE. *TT
StructureCrash
Filed Mar 7, 200325,000 milesNC
DRIVERS SIDE WINDOW, ELECTRICAL ISSUES, ABS, DRIVERS SIDE WINDOW HAS BEEN REPAIRED BY DEALER 4 TIMES. STILL NOT FIXED, LEAKS WATER, ELECTRICAL ISSUES WITH DOOR LOCKS AND LIGHTS COMING ON AND OFF, AND LIGHTER ALSO PREVIOUSLY REPAIRED, STILL A PROBLEM, BRAKES AND ROTORS MUST BE CHANGED ONCE A YEAR, LEAKS OIL. MINOR ACCIDENT A FEW YEARS AGO DUE TO SUSPECTED BRAKE ISSUES HOWEVER, THIS HAPPENED A COUPLE OF YEARS AGO AND TOO LATE TO PROVE WHAT I KNOW.*JB
Complaints 1-50 of 68, newest first, reproduced as filed.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 27, 2010. Source: NHTSA Office of Defects Investigation.