2017 Chrysler Pacifica complaints

BRAND NEW CAR LOST POWER WHILE ON FREEWAY. WHEN RESTARTED WOULD NOT ALLOW ME TO MOVE OUT OF "PARK." TURNED ENGINE OFF FOR FIVE MINUTES AND TURNED BACK ON. WAS ABLE TO MOVE INTO "DRIVE". 2 DAYS LATER CAR ALSO LURCHED, LOST POWER, JUMPED INTO "PARK"THEN STALLED. WAS ABLE TO RESTART BUT CAR WOULD NOT ACCELERATE PROPERLY. TOOK TO DEALER. HAVE NOT HEARD BACK.

WHILE VEHICLE WAS STATIONARY, MY 5 YEAR OLD WAS EXITING THE DRIVER SIDE BACK SLIDING DOOR. HE PUSHED THE INTERIOR BUTTON TO OPEN THE DOOR AND BUTTON WAS ACCIDENTALLY TAPPED TWICE. WHILE HE WAS EXITING, THE DOOR BEGAN TO CLOSE AND DID NOT SENSE HIS BODY. CONTINUED TO CLOSE UNTIL HIS HEAD WAS PINNED BETWEEN DOOR AND DOOR FRAME. I HAD TO PUSH IT OPEN WITH FORCE TO RELEASE HIS HEAD. THIS WAS NOT REGISTERED AS A MALFUNCTION ON DIAGNOSTIC TESTS. THIS IS AN ISSUE WITH THE AMOUNT OF PRESSURE THE DOOR REQUIRES TO STOP CLOSING. IT IS ALSO VERY INCONSISTENT. SOMETIMES I CAN MAKE IT STOP WITH ONE FINGER. SOMETIMES IT REQUIRES MY ENTIRE BODY WEIGHT (GROWN WOMAN) PUSHED AGAINST THE DOOR. MY CHILDREN ARE NOT STRONG ENOUGH TO STOP THE DOORS FROM CLOSING ON THEM. CHILD WAS NOT SERIOUSLY INJURED. 12,000 MILES.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE "SHIFT TO PARK" ERROR MESSAGE DISPLAYED. THE CONTACT STATED THAT THE VEHICLE LOST POWER COMPLETELY, BUT WAS ABLE TO BE RESTARTED BY SHIFTING TO PARK. IN ADDITION, ON SEVERAL OCCASIONS, THE VEHICLE HESITATED TO ACCELERATE AND LURCHED FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. HEGGS CHRYSLER IN MASA, ARIZONA REPROGRAMMED THE COMPUTER AND REPLACED THE ACCELERATOR PEDAL SENSOR, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER. THE CONTACT MANAGED TO DRIVE TO A FRIEND'S RESIDENCE AND CALLED SAHARA CHRYSLER IN LAS VEGAS, NV (702-479-2121). THE CONTACT WAS ADVISED TO PROCEED TO THE SHOP. THE VEHICLE SHUT DOWN EN ROUTE AND WAS TOWED TO THE DEALER. IN ADDITION, THE OIL PRESSURE INDICATOR ILLUMINATED. THE TECHNICIAN DIAGNOSED AND REPAIRED THE SERPENTINE BELT, THE PRETENSIONER BELT, AND THE SPLASH SHIELD. THE TECHNICIAN STATED THAT THE OIL PUMP PRESSURE BECAME STUCK AND CAUSED THE ENGINE TO GO INTO LIMP MODE FOR SAFETY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER APPROXIMATELY 30 MILES OF DRIVING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS SHUT OFF. THE CONTACT CALLED AAA ROADSIDE SERVICE AND THE VEHICLE WAS TOWED TO FALLS CHRYSLER, JEEP, DODGE IN CUYAHOGA FALLS, OH (330-923-3041). THE DEALER DIAGNOSED THAT OIL LEAKED FROM THE LEFT VALVE COVER TO THE ALTERNATOR, SERPENTINE BELT, AND THE CYLINDER HEAD COVER. THE VEHICLE WAS REPAIRED AND WAS SUCCESSFULLY TEST DRIVEN BY THE TECHNICIAN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PROVIDED A CASE NUMBER, AND OFFERED A REBATE. THE CONTACT DECLINED THE REBATE. THE FAILURE MILEAGE WAS 2,879.

I OWNED A CHRYSLER TOWN & COUNTRY THAT JUST SHUT DOWN ON ME SEVERAL TIMES. ONCE GOING 65 MPH ON I85 ON MY WAY THO CHARLOTTE, NC. I ALMOST GOT KILLED. I TOOK THE VAN IN TO LAKE NORMAN CHRYSLER AND THEY FOUND NOTHING. WHEN I GOT BACK HOME I TOOK MY VAN THO MY LOCAL DEALER NICHOLS CHRYSLER. THEY FOUND NOTHING. I TOOK IT TO AN INDEPENDENT MECHANIC, NOTHING. THE VAN KEPT DURING DOWN AND IT WAS A LIFE THREATENING SITUATION. I GOT RID OF THE VAN AND BOUGHT A NEW PACIFICA FROM NICHOLS CHRYSLER. NOW I SEE THAT THIS VAN IS SHUTTING DOWN JUST LIKE THE TOWN & COUNTRY DID. MY PACIFICA HAD NOT SHUT DOWN ON ME THO DATE BUT THERE IS A VERY DANGEROUS SITUATION THAT CHRYSLER OF NOT TELLING OWNERS ABOUT. I TOOK MY PACIFICA IN TO NICHOLS TO BE CHECKED AND JUST LIKE THE TOWN AND COUNTRY THEY COULD FIND MORNING WRONG. I DO NOT WANT THO DRIVE MY NEW VAN ANYMORE. IT IS TOO DANGEROUS TO MY FAMILY AND TO OTHERS ON THE ROAD. PLEASE GET CHRYSLER TO STOP PRODUCTION UNTIL THEY FIGURE THIS OUT. SOMETHING NEEDS TO BE DONE IMMEDIATELY BEFORE SOMEONE GETS KILLED.

VEHICLE SHUT OFF WHILE DRIVING DOWN THE ROAD. HAPPENED TWICE SINCE OWNING THE VEHICLE 7/15/17 & 9/9/17. VEHICLE DASHBOARD SAID "STOP AND SHIFT TO PARK". WE TOOK TO DEALERSHIP AND THEY SAID THEY COULDN'T REPLICATE PROGRAM.

I PURCHASED A 2017 PACIFICA AND WAS TOLD AFTER I PURCHASED IT TO BRING IT BACK FOR A SEATBELT RECALL. I HAD AN APPOINTMENT AND WHEN I CALLED TO CONFIRM I WAS TOLD IT WAS FIXED BEFORE I PURCHASED IT ?? A WEEK LATER I HAD A VAN FULL OF CHILDREN AND MY DAUGHTER WAS IN THE 2ND ROW , MY HUSBAND CAME TO A STOP AND THE BUCKLE BROKE AND MY DAUGHTER FELL FORWARD. MY HUSBAND AND I ARE VERY UNHAPPY WITH THIS VAN AND AFTER HEARING RECALL AFTER RECALL WE WANT OUT OF THIS LEASE!! I CALLED CHRYSLER CUSTOMER CARE AND PUT IN A FORMAL COMPLAINT AND WAS TOLD, " THEIR HANDS ARE TIED "

WHILE COMING TO A STOP AT A REDLIGHT, GOING ABOUT 5 MPH, ENGINE SUDDENLY DIED. WAS BRAKING AND VEHICLE WAS ALMOST STOPPED. ENGINE QUIT AND MESSAGE ON PANEL SAID TO PUT IN PARK AND RESTART. DID SO AND NO FURTHER INCIDENT. MILEAGE - 14,000. WEATHER - SUNNY, TEMP 55F. HAD 5 PASSENGERS IN VAN.

CAR SHUT OFF DURING DRIVING AND TOLD ME TO SHIFT INTO PARK AND THEN RESTARTED AND TOOK OFF FAST FOR A FEW FEET

THE VEHICLE STALLED WHILE STOPPED AT A TRAFFIC LIGHT AT A BUSY INTERSECTION. THE START BUTTON CONTINUED TO DISPLAY "RUN" AND THE VEHICLE WAS IN DRIVE. AFTER SHUTTING THE VEHICLE OFF, IT TOOK MULTIPLE ATTEMPTS AT RESTARTING THE VEHICLE FOR IT TO RESUME OPERATING.

I WAS DRIVING IN A NEIGHBORHOOD AREA APPROACHING MY COMMUNITY SERVICE EVENT AT A BOYS AND GIRLS CLUB. SEARCHING FOR STREET PARKING, I WAS ABOUT TO SLOW DOWN RELEASING MY ACCELERATOR PEDAL AND SUDDENLY THE CAR STALLS. I SAFELY STEER TO THE RIGHT AND MAKE A STOP IN ATTEMPT TO MOVE OUT OF THE WAY IN A BUSY STREET. THE SCREEN ON MY CAR INSTRUCTS ME TO PUT MY GEAR BACK TO PARK IN ORDER TO CONTINUE, I SHIFT IT TO PARK AS IT SAYS ON THE SCREEN AND THE SCREEN INSTRUCTION REMAINS THE SAME. THE START BUTTON LIGHT IS INDICATING THAT MY CAR IS STILL ON SO I SHIFT MY GEAR TO DRIVE AND STEPPED ON MY ACCELERATOR PEDAL. THE ENGINE REVS, BUT IT DOES NOT MOVE. I PUT MY GEAR BACK TO PARK AND PUSHED THE BUTTON TO TURN THE ENGINE OFF. THEN I PUSH THE START BUTTON AGAIN TO TURN IT BACK ON. THIS TIME I SHIFT IT TO DRIVE AND I AM FINALLY ABLE TO DRIVE FORWARD. I WAS STUCK IN THE STALLED POSITION FOR A FEW MINUTES IN A PANIC TRYING TO FIGURE OUT WHAT WAS GOING ON. IMAGINE IF THIS HAPPENED ON A FREEWAY OR A VERY BUSY MAJOR STREET. IT WOULD BE VERY DANGEROUS TO ME AND MY FAMILY AS WELL AS OTHER DRIVERS AROUND. I DEMAND A SAFETY RECALL FOR THE SAFETY OF MY FAMILY AND OTHERS. *BF UPDATED 8/16/18*JB

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM BROWNE CHRYSLER JEEP DODGE RAM OF DADE CITY AT (352) 353-0704 (12020 US-301, DADE CITY, FL 33525), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. *TT *JS CONSUMER STATED STALLED TWICE WHILE DRIVING AND STALLED THREE TIMES WHILE DRIVING. UPDATED 8/14/18*JB

CAR, WITH NO WARNING, LOST ALL ACCELERATION WHILE DRIVING APPROXIMATELY 35 MPH AND FLASHED SEVERAL WARNING LIGHTS ON DASHBOARD INCLUDING ELECTRONIC STABILITY CONTROL, FORWARD COLLISION WARNING, SERVICE FORWARD COLLISION WARNING, AND ELECTRONIC PARK BRAKE FAILURE. IN ADDITION, THE SHIFTER KNOB LIGHT BLINKS AND SWITCHES TO 'P'. AT THAT POINT, I CAN ONLY DRIFT THE CAR TO A STOP. IN MY CASE I WAS ABLE TO TURN THE CAR OFF, THEN RESTART IT AND THE ISSUE DID NOT OCCUR AGAIN FOR ANOTHER 4 DAYS. AFTER 4 DAYS, THE EXACT SAME THING HAPPENED, THIS TIME WHILE I WAS STOPPED AT A RED LIGHT. TOOK THE CAR IN FOR SERVICE AND WAS TOLD THEY PERFORMED A SOFTWARE UPDATE ON THE TRANSMISSION AND THE CAR WAS FIXED. I GOT ABOUT 1 MILE FROM THE DEALER AND THE EXACT SAME THING HAPPENED WHILE DRIVING AT APPROXIMATELY 30 MILES PER HOUR. DROVE CAR BACK TO THE DEALER AND THEY HAVE THE CAR NOW AGAIN TRYING TO FIGURE OUT WHAT IS WRONG.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE TRAVELING DOWNHILL WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY ACCELERATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD DOWN SHIFT TWO GEARS AND THE RPMS WOULD INCREASE TO 2,000. THE VEHICLE WAS TAKEN TO BRYDEN MOTORS INC (548 BRAD ST, BELOIT, WI 53511) WHERE THE FAILURE WAS DUPLICATED AND THE DEALER STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE ISSUE WAS NORMAL AND DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 2,300. *BF UPDATED 8/24/18*JB

WHILE DRIVING IN THE MOUNTAINS WITH CRUISE CONTROL ON. DRIVING DOWN HILL THE VEHICLE ACCELERATES TO DOWNSHIFT. AS IF FLOORING THE GAS TO MAKE THE CAR DOWNSHIFT. I MUST TURN OFF CRUISE CONTROL AND TAKE CONTROL OF THE ACCELERATOR. THE PROBLEM ALSO OCCURS WHILE CRUISE CONTROL IS OFF BUT NOT AS OFTEN. COME DRIVE IT WITH ME AND IT WILL HAPPEN TO YOU. OTHERWISE I LOVE THIS CAR BUT THESE SITUATIONS ARE SCARY. THIS IS HIGHWAY DRIVING ON I 70 OR 285.

DATE OF INCIDENT 11/29/2017: WE HAVE A 2017 CHRYSLER PACIFIC WITH 17,000 MILES. WHILE PULLING INTO A PARKING SPOT THE VEHICLE ACCELERATED ON ITS OWN, CAUSING A MINOR COLLISION. CHRYSLER DEALERSHIP DID A SCAN AND FOUND NO ERROR CODES. *BF UPDATED 8/16/18*JB

I WAS DRIVING ON THE HIGHWAY WITH CONGESTED TRAFFIC AT AROUND 10MPH. WITHOUT ANY PRIOR ALERT, THE ENGINE SHUT OFF BY ITSELF AND THE VEHICLE LOST ITS POWER. I HAD TO TURN THE TRANSMISSION TO P FROM D AND RESTART THE VEHICLE.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR ON THE DRIVER'S SIDE FAILED TO OPEN AND CLOSE FROM INSIDE AND OUTSIDE THE VEHICLE. THE DEALER (GRAVA CHRYSLER DODGE JEEP RAM, 29 MYSTIC AVE, MEDFORD, MA 02155, (781) 391-8950) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

VEHICLE SHUTS OFF AT STOP LIGHTS/SIGNS.THIS HAS HAPPENED THREE TIMES WHILE STATIONARY.HAD TO PLACE TRANSMISSION IN PARK AND RESTART.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT PLACED THE VEHICLE IN THE DRIVE POSITION. THE VEHICLE DISPLAYED AS IF IT WERE IN DRIVE MODE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE REVERSED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED OCCASIONALLY NO MATTER THE SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED, BUT THE RESULTS WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 19,555.

WHILE DRIVING WITH MY FAMILY, INCLUDING THREE SMALL CHILDREN, THE VEHICLE SHUT ITSELF OFF. NO ELECTRICAL, POWER STEERING, POWER BRAKES OR ENGINE. I WAS ABLE TO GET IT STARTED AGAIN AFTER COMING TO A STOP. AFTERWARDS THE SCREEN SAID THAT THE START/STOP SYSTEM WAS DISABLED.

MY WIFE STOPPED AT AN INTERSECTION AND THE CAR COMPLETELY SHUTOFF. A MESSAGE APPEARED STATING PLEASE PUT CAR IN PARK TO START VEHICLE. IT HAPPENED WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, AROUND 300 MILES DRIVEN. WE ARE CONCERNED TO DRIVE IT AS WE HAVE THREE SMALL CHILDREN. I TOOK IT BACK TO THE DEALER AND THEY COULDN'T REPRODUCE IT AND REFUSED TO TAKE THE CAR BACK. I CONTACTED CHRYSLER AND THEY SAID THEY WOULD NEED TO REPRODUCE IT SO WAIT UNTIL IT HAPPENED AGAIN. THIS IS UNSATISFACTORY TO ME AS IT IS PUTTING MY FAMILY AT RISK. IT APPEARS THEY ARE WAITING FOR SOMEONE TO DIE TO DEAL WITH THE ISSUE. AND EVEN AT THAT DEAD MEN TELL NO TAILS, SO THEY PROBABLY WOULDN'T BE ABLE TO ATTRIBUTE THE ACCIDENT TO THIS STALLING ISSUE, AND NOTHING WILL BE ADDRESSED. THIS NEEDS TO BE RECALLED OR VEHICLES DISPLAYING THIS ISSUE SWAPPED OUT.

THIS HAPPENED ON 2 DIFFERENT OCCASIONS. ON ONE OCCASION WE WERE STOPPING ON A RED LIGHT AND WHEN WE WANTED TO ACCELERATE AGAIN ON A GREEN LIGHT THE VEHICLE STALLED AND ENGINE WAS ABOUT TO TURN OFF BUT DID NOT. ON ANOTHER OCCASION THE VEHICLE ACCELERATED OK BUT SHORTLY AFTER IT STARTED STALLING FOR FEW SECONDS AND DECELERATED SIGNIFICANTLY BEFORE GAINING SPEED AGAIN. IT TOOK MORE THAN 5 SECONDS TO GAIN SPEED AND ACCELERATE AGAIN.

CAR HAS STALLED NUMEROUS TIMES.....UPDATED 12/11/17 *BF *JS

MY VAN ON NUMEROUS OCCASIONS WILL ACCELERATE WHILE I'M DRIVING AND I CANNOT GET IT TO STOP UNLESS I PULL OVER AND SHUT OFF. ON TWO SEPARATE OCCASIONS I WAS GOING DOWN A HILL AND THE VAN ACCELERATED AND THEN SHUTOFF ON ITS OWN. THE ACCELERATION NOISE WAS SO LOUD. I GLIDED DOWN THE REST OF THE HILL AND HAD TO PULL OVER AND RESTART. I'VE BEEN BRINGING IT TO DEALER FOR THIS ISSUE SEVERAL TIMES AND NOTHING IS BEING DONE. SAYING THEY CAN'T DUPLICATE. THERE HAVE BEEN OTHER ISSUES ALSO.

THE ENGINE SHUTS OFF WHILE DRIVING. DISPLAY SAYS ENGINE START/STOP UNAVAILABLE. ENGINE WONT RESTART UNTIL START/STOP SYSTEM IS AVAILABLE AGAIN. ENGINE SHUTS OFF RANDOMLY, EVEN AT HIGHWAY SPEEDS. DID IT ON THE HIGHWAY, GOING DOWN CITY STREETS AT 30MPH, AND EVEN DID IT BACKING OUT OF THE DRIVEWAY.

MY PACIFICA HAS BEEN STALLING OUT WHEN I BACK OUT OR PULL FORWARD AT TIMES. SEVERAL TIMES WHEN IT HAD BEEN IDLING THE CAR SHUT OFF. THE CAR HAS STARTED UP ON IT OWN SEVERAL TIMES WITH NO ONE IN THE CAR.

MY PACIFICA HAS BEEN STALLING OUT WHEN I BACK OUT OR PULL FORWARD AT TIMES.. IT HAS ALSO SHUT OFF WHEN IT WAS IDLING SEVERAL TIMES. THE PACIFICA HAS ALSO STARTED UP ON ITS OWN SEVERAL TIMES WITH NO ONE IN THE CAR.

ON 4 OCCASIONS I LOST ABILITY TO ACCELERATE. I PUSH ON THE GAS AND THE CAR WON'T GO. IT JUST STOPS OR STALLS. THE POWER IS ON BUT CAR WON'T GO. I SEEM TO LOSE SOME POWER STEERING. TWICE THIS WAS WHILE MAKING A LEFT TURN WITH TRAFFIC COMING TOWARD ME ON A BUSY STREET. I WAS STALLED IN THE MIDDLE OF THE ROAD . FINALLY THE VAN BEGAN TO WORK AGAIN AND SHOT ME FORWARD ABRUPTLY. TODAY 11/27/17 I BROUGHT IT TO CHRYSLER DEALERSHIP. THEY ARE TELLING ME A SOFTWARE UPDATE WILL FIX IT BUT I'M SKEPTICAL AND AFRAID TO DRIVE IT.

WE PURCHASED THE VEHICLE AT A LOCAL DEALERSHIP IN JULY 2017. IN AUGUST, VEHICLE LOST POWER STEERING COMMUNICATION UNEXPECTEDLY. DEALERSHIP WAS ABLE TO RESTORE POWER STEERING, HOWEVER, THEY WERE NOT ENTIRELY SURE OF THE CAUSE. IN OCTOBER, THE VEHICLE LOST ELECTRICAL COMMUNICATION AND WAS STUCK ON A BUSY HIGHWAY OFF-RAMP AFTER STOPPING AT A STOP LIGHT. WE WERE UNABLE TO MOVE THE CAR FOR 30 MINUTES. DEALERSHIP UNABLE TO DETERMINE THE CAUSE AND ADVISED US THAT THE CAR COMPANY SAID THEY NEEDED TO GIVE US THE CAR BACK. THE CAR HAS BEEN IN THE SHOP FOR A TOTAL 22 OF DAYS AND NOTHING WAS FIXED THE SECOND TIME TO PREVENT THIS FROM HAPPENING AGAIN.

ON 2 DIFFERENT OCCASIONS OUR CHRYSLER PACIFICA HAS "STALLED OUT" WHILE WE WERE DRIVING. BOTH INSTANCES OCCURED WHILE WE WERE ON A HILL. THE FIRST WAS PULLING UP INTO A DRIVEWAY AFTER THE VEHICLE WAS STOPPED AND WE TRIED TO PULL FORWARD. THE SECOND HAPPENED WHEN WE WERE ON THE ROAD AT A STOP SIGN FACING UPHILL. AS WE STARTED TO TRY AND DRIVE FORWARD FROM THE STOP SIGN, THE ENGINE SHUT OFF. IN BOTH INSTANCES, THE CAR HAD TO PUT IN PARK AND RESTARTED. WE HAVE ONLY HAD THE VEHICLE A LITTLE OVER TWO MONTHSAND THERE WERE LESS THEN 2,000 MILES ON THE VEHICLE.

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO BEING ABLE TO OPEN CAR DOORS WHILE DRIVING. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT WAS NOT ABLE TO RESLOVE THE ISSUE. UPDATED 11/22/2017*JS

MY CAR ON OCCASION HAD BEEN FEELING LIKE IT WAS CUTTING OUT, I THOUGHT I GOT SOME BAD GAS SO I SWITCHED STATIONS AND NOTICED IT LESS. THEN ABOUT A MONTH LATER, IT JUST TURNED OFF IN ROUTE. I WAS AT A FOUR WAY STOP ACCELERATED TO GO AND IT STARTED OUT, I MADE IT INTO THE MIDDLE OF THE INTERSECTION AND THE CAR TURNED OFF. IT GAVE A NOTICE BY STEERING COLUMN THAT IT NEEDS TO BE IN PARK TO START ENGINE OR SOMETHING. IT DID IT WITH ABOUT 13,000 MILES ON IT. I WAS ABLE TO START THE VAN AFTER I PUT IT IN PARK WITH FOOT ON BRAKE AND CONTINUE ON. IT HAPPENED SO FAST I WAS NOT SURE WHAT WENT WRONG? NOW I READ THAT MANY HAVE HAD THIS HAPPEN AS WELL. I AM FEARFUL NOW IT WILL HAPPEN WHEN I AM GOING HIGHER SPEEDS, ETC. THIS NEEDS TO BE FIXED!

WITH ONLY 7300 MILES ON THE ODOMETER, AS OF THIS WRITING 11-21-17, MY PACIFICA HAS FAILED TO START ON 4 SEPARATE OCCASSIONS. WITH EACH EVENT, ALL THE WARNING LIGHTS ON THE MAIN AND RADIO DASH LIT UP AND FLASHED ON AND OFF. ALSO, THE WIPER BLADES CAME ON AND STAYED ON, NOT BEING ABLE TO SHUT OFF WITH THE DESIGNATED SWITCH. AS WELL, NUMEROUS "WARNING WINDOWS" POPPED UP ON THE CENTER DASH INFO SCREEN...SERVICE ELECTRONIC STABILITY, PARK BRAKE UNAVAILABLE, BLIND SPOT ALERT UNAVAILABLE SERVICE REQUIRED, SERVICE TIRE PRESSURE SYSTEM, PARK SENSE UNAVAILABLE, SERVICE AIR BAG SYSTEM, WARNING BELLS CONSTANTLY CHIMING, ENTIRE DASH GOES COMPLETELY DARK AND RADIO TURNS OFF AND ON BY ITSELF. THE LAST ATTEMPT TO START, 11-20-17, AFTER NUMEROUS TIMES IN AN HOURS TIME, THE ENGINE DID START ONLY TO SHUT DOWN ALMOST IMMEDIATELY. THE VEHICLE HAS BEEN TOWED TO MY LOCAL CHRYSLER DEALERSHIP TWICE NOW AND IS STILL THERE AS OF THIS WRITING. ON THE FIRST EVENT WHEN TOWED IN, I WAS TOLD THAT A SERVICE WRITER ALSO COULD NOT ATTEMPT TO START THE VEHICLE, BUT WHEN THE SERVICE TECH TRIED, IT DID START. I WAS TOLD TO COME PICK UP MY VEHICLE THAT THERE WERE NO ERROR CODES FOUND AND MY VEHICLE WAS OPERATING NORMALLY. I REALLY DREAD THE DAY WHEN MY PACIFICA DIES WHILE DRIVING, AS THAT APPARANTLY HAS HAPPENED TO MANY DOZENS OF OTHER 2017 PACIFICAS ALREADY, PLACING THE OCCUPANTS IN EXTREME DANGER. I JUST READ AN ARTICLE IN THE NEW YORK TIMES WITH REGARDS TO THIS DANGEROUS ISSUE AND I NEAR THE POINT OF DEMANDING

THE FIRST TIME I DROVE THE VEHICLE IT ALMOST STALLED MAKING A LEFT INTO ONCOMING TRAFFIC. THE AUTO START STOP WAS SHUT DOWN BY ME AT THE NEXT INTERSECTION. THEN THE START STOP LIGHT CAME ON THE WARNING SYSTEM DISPLAY. I HAVE HAD PROBLEMS WITH THE AUTO START STOP SYSTEM FROM FIRST DAY OF OWNERSHIP AND HAS BEEN TO THE DEALER 4 TIMES WITH ABOUT 350 MILES ON IT. ANOTHER TIME THE VEHICLE HAD TO BE TOWED TO THE DEALER AS IT WOULD NOT START AT ALL AND THE DASH SAID SERVICE SHIFTER. I HAVE ASKED THE DEALER TO REPLACE THE CAR AND THEY SAID THEY WILL ASK CHRYSLER, AS I BOUGHT IT FOR MY WIFE AND SHE IS AFRAID TO DRIVE IT. IT IS THE TOURING L MODEL. I HAVE HAD TWO DIFFERENT LOANER PACIFICAS WITHOUT AUTO START STOP, WITH NO ISSUES. I REQUESTED THE REGIONAL REPRESENTATIVE CALL ME ABOUT THIS SAFETY ISSUE ON A SURVEY FORM BUT NO RESPONSE.

WHILE STOPPED AT A TRAFFIC LIGHT, THE ESS FEATURE OF THE VEHICLE TYPICALLY STOPS THE ENGINE TO REDUCE CO2 EMISSIONS AND SUPPOSEDLY SAVE ON GAS. AS SOON AS I RELEASE THE BRAKES, THE ENGINE RE-STARTS AND OFF I GO. HOWEVER, IN THIS INSTANCE, AFTER I LET GO OF THE BRAKES, THE VEHICLE BEGAN ROLLING BACKWARDS, WHICH CAUSED ME TO STEP ON THE BRAKES RIGHT AWAY OR I WOULD HAVE HIT THE CAR BEHIND ME. I LET GO OF THE BRAKES AGAIN, THEN THE ENGINE RESTARTED AS USUAL. THIS IS VERY CONCERNING AND A POTENTIAL SAFETY ISSUE.

ON 11-15-17 MY WIFE WAS DRIVING OUR 2017 PACIFICA, WHEN SHE WAS PARKING (PULLING IN) IT SUDDENLY ACCELERATED AND HIT A POLE. I HAD THE DEALERSHIP DO A SCAN CODE AND THERE WERE NO ERROR CODES. I JUST WANT TO LET YOU KNOW IN CASE THERE ARE OTHERS REPORTING THE SAME PROBLEM.

WE HAVE HAD OUR VAN TO VANCE CDJR IN MIAMI OK. SEVERAL TIMES BEGINNING BEFORE IT HAD 1000 MILES. THE VAN NOW HAS 15000 MILES ON IT AND HAS BEEN TAKEN IN WITH NO REPAIR OTHER THAN A COMPUTER UPDATE. THE VEHICLE RANDOMLY STUDDERS ON TAKE OFF AND SOMETIMES THE THROTTLE PEDAL IS DEAD. MY WIFE WAS ALMOST HIT PULLING OUT ONTO HWY 69 WHEN THE VEHICLE JUST DECIDED IT WANTED TO STAY AT AN IDOL WHEN STEPPING ON THE THROTTLE PEDAL. THIS HAS HAPPENED SEVERAL TIMES BUT THIS WAS BY FAR THE CLOSEST CALL. MANY TIMES EVEN AT ROAD SPEED THE THROTTLE IS SIMPLY NONREACTIVE. EVERY TIME WE TAKE IT IN THEY SAY THAT THEY ARE UNABLE TO REPLICATE THE PROBLEM OR JUST TELL US IT NEEDED A COMPUTER UPDATE, STILL WITH NO HELP.

TL* THE CONTACT OWNS A 2017 CHRYLSER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FREEWAY SERVICE RD, HUMBLE, TX) WHERE THE FAILURE WAS DIAGNOSED AS A SOFTWARE MALFUNCTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

I WAS DRIVING AND WAS TURNING INTO MY DRIVEWAY AND MY VAN COMPLETELY SHUT OFF AND I HAD NOTHING. I HAD A MESSAGE ON MY DASH THAT SAID TO PUT MY VEHICLE IN PARK. I DID THAT THEN I ATTEMPTED TO START MY VAN AGAIN CAUSE I HAD NOT PULLED COMPLETELY IN THE DRIVEWAY YET. I HAD A 1/2 TANK OF GAS ALSO AND HAD NO WARNING LIGHTS COME ON. IT WAS LIKE I COMPLETELY LOST EVERYTHING AND THE VAN JUST SHUT OFF. I DID CONTACT THE LOCAL CHRYSLER AND THEY COULD NOT FIND ANYTHING WRONG OR GET THE VAN TO DUPLICATE THE PROBLEM. THEY HAD TOLD ME I WAS FINE TO DRIVE AND IF IT HAPPENED AGAIN TO LET THEM KNOW. MY VAN ONLY HAD ABOUT 16000 MILES ON IT AT THE TIME.

I REPORTED THIS ISSUE TO MY DEALER 8/21/17 AND HAVE THE EMAIL CHAIN SAVED. THE DEALER COULDN'T REPLICATE THE ISSUE. WHILE DRIVING 60-70 MPH ON 5 LANE HIGHWAY, ENGINE SHUT DOWN. LUCKILY, I WAS IN THE FAR RIGHT HAND LANE AND WAS ABLE TO MUSCLE MY VEHICLE OVER TO THE BURM (THERE WAS NO POWER STEERING). MESSAGE ON DASH SAID 'SHIFT TO P TO PARK' OR SOMETHING LIKE THAT. MY VEHICLE WAS IN DRIVE AND I COULDN'T SHIFT IT TO PARK. EVENTUALLY IT BEGAN WORKING. I HAVE 6 KIDS AND DON'T FEEL SAFE DRIVING THEM IN THE VEHICLE. HAPPENED A FEW THOUSAND MILES AGO; VEHICLE CURRENTLY HAS 10,500 MILES. HASN'T HAPPENED AGAIN, BUT HAVE TO CONSIDER THE POSSIBILITY IT COULD. HAVE ALSO DEALT WITH THUMPING UNDER THE DRIVER SIDE FLOOR, A NEW PAUSE BETWEEN PARK OR REVERSE AND SHIFTING TO DRIVE, AND THE VEHICLE RECENTLY GOT STUCK IN A GEAR WHILE DRIVING. I'VE ALSO HAD THE A/C COMPRESSOR REPLACED, AMBIENT TEMPERATURE GAUGE REPLACED, DVD PLAYER REPLACED, AND AM WAITING FOR THE NEW RADIO TO ARRIVE, AMONG OTHER ISSUES. MY VEHICLE IS A LEMON IN MY OPINION.

DRIVING IN STOP-AND-GO TRAFFIC (CITY SIDE STREET) THE CAR COMPLETELY SHUT OFF WHEN COMING TO A STOP AT A RED LIGHT. NO ENGINE, NO ELECTRONICS, NOTHING. AT FIRST, I THOUGHT THE CAR WAS OUT OF GAS. HAD TO PUT THE CAR IN PARK AND RESTART THE ENGINE WHILE TRAFFIC CONTINUED AROUND ME. AT FIRST, I THOUGHT THIS WAS A ONE-OFF PROBLEM, BUT AFTER READING A NY TIMES ARTICLE, I BECAME CONCERNED. WE HAVE ALSO HAD ELECTRICAL PROBLEMS (REAR TRUNK DOOR WILL SOMETIMES NOT OPEN, TV'S DID NOT FUNCTION FOR SOME TIME).

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD WHILE BEING DRIVEN 15 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

TRANSMISSION-HAS VERY JERKY OPERATION AT 1-2 OR 2-3 SHIFT, ACTS LIKE IT GOES INTO PARK OR LOWER GEARWITH A LURCH. FEEL LIKE YOU HAVE BEEN REAR ENDED. VERY CONFUSED OPERATION THAT LOTS OF CHRYSLER, DODGE, JEEP CUSTOMERS HAVE REPORTED.DEALER UPDATED TCM WITH LATEST SOFTWARE, PROBLEM STILL EXISTS. DEALER STATES THE LURCHING WHEN ACCELERATING AND LETTING OFF ON THE GAS IS NOT A PROBLEM, I DISAGREE AND THINK IT IS A SAFETY PROBLEM WITH ALL FIAT VEHICLES USING THE NEW 9 SPEED TRANSMISSION.THIS HAS HAPPENED MULTIPLE(MORE THAN 20 TIMES) IN THE FIRST YEAR OF OWNERSHIP.

AUTOMATIC PARKING BRAKE-SELECTING NEUTRAL FOR CAR WASH WITH ENGINE RUNNING, PARK ENGAGES BY ITSELF CAUSING CAR WASH ROLLERS TO JUMP THE WHEEL THAT IS DRIVEN. VERY HARD TO KEEP IN NEUTRAL LONG ENOUGH FOR CAR WASH TO FINISH CORRECTLY. THIS HAS HAPPENED TWICE PARTWAY THRU THE CAR WASH WITH NO INPUT FROM DRIVER. HAS HAPPENED MANY TIMES AT INITIAL PLACING INTO NEUTRAL, SOMETIMES CAUSING CAR WASH TO LOCKUP, THE CAR WASH WILL NOT LET THE CAR GO THRU WITHOUT A DRIVER BECAUSE OF THIS INTERMITTENT GOING INTO PARK BY ITSELF. -DOESN'T ALWAYS TURN OFF PARKING BRAKE WHEN SELECTING R OR D, AS IT SHOULD. THIS HAS HAPPENED NUMEROUS TIMES WHILE GOING THRU A CAR WASH, CAUSING CAR WASH TO EITHER EMERGENCY STOP OR GOING ON UNDER WHEELS . DEALER STATES THAT TURNING OFF AUTOMATIC PARKING BRAKE WILL FIX THE PROBLEM. DON'T WANT TO TURN ON AND OFF EVERY TIME I GO THRU A CAR WASH. DEALER ALSO STATED THAT YOU CAN'T TURN OFF THE FEATURE THAT TURNS PB OFF WHEN SELECTING DRIVE OR REVERSE. STATEMENTS FROM DEALER ARE COUNTER TO THE NORMAL OPERATION OF THE VEHICLE. THIS HAS HAPPENED MORE THAN A DOZEN TIMES SINCE I HAVE HAD THE VEHICLE.

INFOTAINMENT SCREEN FREEZES AND/OR JUMPS AROUND AND WILL NOT LET THE USER CHANGE TEMPERATURE CONTROLS, ADJUST RADIO FUNCTIONS, ALLOW HANDS-FREE CALLS, OR ACCEPT ANY INPUTS AT ALL. THIS CREATES A DISTRACTING AND EXTREMELY FRUSTRATING EXPERIENCE WITH ABSOLUTELY NO WAY TO CONTROL THE SYSTEM. THIS ISSUE HAS BEEN PRESENT SINCE PURCHASING THE VEHICLE IN MARCH2017. EVEN AFTER NOTIFYING FCA ABOUT THE ISSUE THROUGH THE DEALER, UCONNECT WEB CUSTOMER SERVICE PORTAL, AND CHRYSLER CARES CONTACTS IT IS STILL UNRESOLVED. A SOFTWARE UPDATE RELEASES IN LATE SEPT 2017 FAILED TO CORRECT THE ISSUE.

MY WIFE AND I WERE RETURNING FROM A TRIP TO AN APPOINTMENT AROUND 2:30 IN THE AFTERNOON. WE JUST EXITED OFF INTERSTATE 395 AND WERE MERGING INTO TRAFFIC HEADING EAST ON DUKE STREET. THE LIGHT CHANGED TO YELLOW AND REQUIRED US TO STOP MORE AGGRESSIVELY THAN I TYPICALLY WOULD. WE WERE TRAVELING IN A STRAIGHT LINE AND HAD TO DECELERATE FROM 20 MPH TO COMPLETE STOP WITHIN A MATTER OF APPROXIMATELY 10 FEET. ONCE OUR VAN CAME TO A COMPLETE STOP THE CAR SHUT OFF. I DIDN'T NOTICE ANY MESSAGE ON THE SCREEN, BUT WHEN I RELEASED THE BRAKE PEDAL, THE VEHICLE STARTED AGAIN. AFTERWARDS, I THOUGHT BACK TO THE PREVIOUS STOP AND THOUGHT I NOTICED SOME HESITATION IN ACCELERATION, BUT DIDN'T REALIZE IT UNTIL AFTERWARDS. THE CAR WAS ONLY PURCHASED A MONTH AND A HALF AGO AND WAS PURCHASED NEW. UNFORTUNATELY I DO NOT HAVE ANY PHOTO EVIDENCE OF THE CIRCUMSTANCES AND THE VEHICLE DID NOT PRESENT A CHECK ENGINE LIGHT. THE DEALER WE PURCHASED FROM STATED THEY DIDN'T KNOW WHAT WE WERE TALKING ABOUT, BUT OFFERED WE MAKE AN APPOINTMENT AND THEY WOULD CHECK THE VEHICLE.

AFTER SITTING AT A RED LIGHT I ATTEMPTED TO DRIVE FORWARD WHEN THE LIGHT CHANGED AND THE CAR WOULD NOT MOVE AND I GOT A MESSAGE ON THE DRIVERS CONSOLE THAT SAID "SHIFT TO P TO DRIVE" I ATTEMPTED TO SHIFT BUT THE KNOB WOULDN'T TURN AND SO I HAD TO TURN THE CAR OFF,SHIFT TO PARK THEN TURN THE CAR BACK ON AND THEN SHIFT BACK INTO DRIVE TO MOVE FORWARD. THIS HAS HAPPENED TWICE NOW WITHIN THE SPAN OF 3 DAYS. THE CAR HAS ROUGHLY 4.5K MILES ON IT...UPDATED 11/14/17 *BF UPDATED 11/16/2017*JS

ENGINE SHUT OFF WITHOUT WARNING WHILE DECELERATING FOR A STOP SIGN ON A SLIGHT UPHILL GRADE, A BLOCK AFTER TURNING ONTO A SIDE STREET. THERE WAS NO DRAMA; IT JUST SHUT OFF. THE INSTRUMENT CLUSTER DISPLAYED A MESSAGE WITH INSTRUCTIONS TO SHIFT TO PARK BEFORE PRESSING THE START BUTTON. THE VEHICLE WAS DRIVEN APPROXIMATELY 5 MILES OVER THE SPAN OF 10 MINUTES BEFOREHAND, AT BOTH CITY AND HIGHWAY SPEEDS. THE SPEED BEFORE BRAKING FOR THE STOP SIGN WAS UNDER 20 MPH, AS IT WAS MAYBE 100 FEET UP THE BLOCK AFTER A TURN. AFTER PUTTING THE VEHICLE IN PARK, THE ENGINE WAS ABLE TO BE RESTARTED AND THE VEHICLE DRIVEN NORMALLY, WITH NO INDICATION THAT ANYTHING HAD HAPPENED....UPDATED 11/14/17 *BF UPDATED 11/16/2017*JS

WHILE EXITING A CAR WASH THE REAR SUNROOF WAS BLOWN OUT. THE VEHICLE WAS MOVING SLOWLY THROUGH THE CAR WASH AND WAS UNDER THE DRYER WHEN IT HAPPENED. THERE WAS A THUMP AND SMALL PIECES OF SAFETY GLASS WERE BLOWN OVER THE FRONT OF THE VEHICLE. THE MANAGER SPECULATED THAT MAYBE A ROCK BLEW OUT OF THE DRYER. IT IS CURRENTLY AT A COLLISION CENTER WHERE THE MECHANIC HAS VACUUMED THE GLASS OUT OF THE BACK SEAT AND IS LOOKING FOR ANY FOREIGN OBJECTS. I DON'T THINK THERE WERE ANY ISSUES WITH THE GLASS PREVIOUSLY. I HAVE NEVER HAD A PROBLEM WITH IT. FORTUNATELY NO ONE WAS INJURED.