PAINT BUBBLES FORMING ON EDGES OF HOOD
2017 Chrysler Pacifica complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
WHEN MY PACIFICA IS STATIONARY THE FOLLOWING DANGEROUS ACTION OCCURS EVERY TIME. WHEN THE TRANSMISSION IS PLACED IN PARK AND MY FOOT IS REMOVED FROM THE BRAKE PEDAL, THE CAR WILL ROLL BETWEEN 6 INCHED TO 1O INCHES. I HAVE BEEN TOLD BY TWO DIFFERENT CHRYSLER DEALER SERVICE DEPARTMENTS, "THAT IS NORMAL". I KNOW THAT THIS IS NOT NORMAL BECAUSE I HAVE TALKED TO AT LEAST THREE OWNERS OF THE SAME MAKE YEAR AND MODEL THAT TELL ME, THEIRS DOES NOT ROLL IN PARK. IN ADDITION I HAVE OWNED AT LEAST 2 DOZEN CARS, TRUCKS, AND RVS AND NONE OF THEM ROLL IN PARK. THE FIRST TIME I WAS STANDING AT THE REAR OF THE CAR TO GET SOMETHING OUT OF THE REAR AND THE CAR HIT ME AND MADE ME LOSE MY BALANCE. I HAVE BEEN PUSHED BY THE PASSENGER DOOR SEVERAL TIMES WHEN I GET OUT FIRST AFTER MY WIFE HAS PUT THE TRANSMISSION IN PARK BUT BEFORE SHE TAKES HER FOOT OFF THE BRAKE. I NOW TRY TO REMEMBER TO STEP AWAY FROM THE CAR AS SOON AS I EXIT. IN THE NEXT STEP IT SAYS WHEN DID THIS HAPPEN. I AM GOING TO USE TODAY'S DATE BECAUSE IT HAPPENS EVERY DAY. IT HAS BEEN GOING ON FOR AT LEAST A YEAR MAYBE LONER. IT HAS BEEN LONG ENOUGH THAT I CAN NO-LONGER REMEMBER THE FIRST INCIDENT.
TRANSMISSION SHIFTING ISSUE. VEHICLE WAS AT A COMPLETE STOP. WHEN ACCELERATION FROM STOP AND MAKING A RIGHT TURN , THE VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR AND BACK INTO GEAR. THIS CAUSED A VIOLENT MOTION IN THE CAR. THIS IS A REPEATED ISSUE WITH THIS VAN. WE FEEL THAT THIS COULD LEAD TO A BIGGER ISSUES THAT COULD CAUSE INJURY FROM AN ACCIDENT.
THE SEAT BELT ON THE PASSENGER SIDE IN THE SECOND ROW SEAT FAILS TO LATCH WHEN YOU TRY TO BUCKLE IT. IT WAS WORKING PROPERLY AND HAS SUDDENLY FAILED TO LATCH ON ITS OWN. THE VEHICLE HAS 37K MILES. *DT *AS *DT *TR
I WAS IN A ACCIDENT AND THE OTHER DRIVER WAS AT FAULT. MY PASSENGER SIDE GOT HIT GOING 65 AND THE CHEVY TRUCK RAN INTO TO US FAILING TO SLOW DOWN TO THERE LANE ENDING AND HIT MY PASSENGER SIDE AND THE SIDE OF THE VAN NONE OF MY SIDE AIR BAGS WENT OFF AND SHE WAS GOING FULL SPEED WHEN HITTING US. I WAS ALSO SEEN IN THE HOSPITAL DUE TO BEING PREGNANT.
I AM CLEARLY HAVING A SHIFTING GEAR ISSUES. I AM GETTING A MAJOR KICK IN THE SHIFTING DURING LOW SPEED, IT HAPPENS BETWEEN 15 AND 18 MPH. THE PROBLEM IS VERY RANDOM. THIS CONDITION MY ONLY HAPPEN ONCE A MONTH OR IT COULD BE SEVERAL TIMES IN A ROW. I HAVE TAKEN THE CAR IN SEVERAL TIMES. THEY DID A SOFTWARE TRANSMISSION UPDATE. THIS DID NOT FIX THE ISSUE. I TOOK IT IN AGAIN ON APRIL 3, 2019 AND THE SERVICE DEPARTMENT COULD NOT REPLICATE THE ISSUE. I ALSO DRIVE THE CAR THE NEXT DAY WITH THE DEALER'S SERVICE REP. IT DID HAVE A SLIGHT LOOSE OF POWER BETWEEN 1ST AND 2ND GEAR BUT WE COULD NOT GET TO REPEAT THE HARD JERKING CONDITION THAT I WAS COMPLAINING ABOUT. THE DEALER CHECK WITH CHRYSLER AND WAS TOLD THAT THEY ARE AWARE OF THE PROBLEM BUT DO NOT HAVE A REPAIR SOLUTION AT THIS TIME. THANKS CHRYSLER!
WHEN ACCELERATING THE VAN JERKS THEN PICKS UP MORE SPEED. SOMETIMES WHEN PRESSING THE GAS PEDAL FROM PARK IT TAKES A WHILE TO START MOVING. THE SHIFTER GETS SUCK AND THE DOESNT GET OFF THE EMERGENCY BRAKE.
FUEL PRESSURE SENSOR NEEDS REPLACING. CAR HAS 36,648 MILES
THE FCW DOESN'T SEEM TO WORK ALL THE TIME. THE TWO YEARS THAT I HAVE OWNED IT IT HAS ONLY ACTIVATED MAYBE THREE TIMES. BUT WHAT I'M CONCERNED ABOUT IS THE TWO TIMES I REALLY NEEDED IT IT WORKED JUST THE OPPOSITE IT GAVE ME NO BRAKES AND NO WARNING AND I HAD TO TURN ONTO THE SIDE OF THE ROAD GOING AROUND CARS AND WHEN I REPLIED THE BRAKES THEY WORKED. LUCKILY I AVOIDED A CRASH AND THERE WERE NO OBSTACLES ON THE SIDE OF THE ROAD. I HAVE HAD IT IN TWICE FOR RECALLS AND TOLD THEM ABOUT IT, NOTHING. SINCE IT JUST HAPPENED A SECOND TIME I'M TAKING IT TO ANOTHER DEALER I HAVE NO CONFIDENCE IN A SOLUTION.THO. THIS VAN HAS ABOUT 46 MINOR NON SAFETY RELATED PROBLEMS.ALSO. I HAD JUST TURNED OFF THE FREEWAY AND THE BRAKES TOOK THE CRUISE OFF BUT WHEN I APPROACHED THE STOPPED CARS THERE WAS NO BRAKES.AND NO WARNING TO BRAKE.AND NO CAR APPLIED BRAKING AS REQUIRED BY THE FCW SYSTEM.AS IT IS SUPPOSED TO STOP YOU.
WHEN TAKING OFF FROM A COMPLETE STOP - AFTER CAR IS WARMED UP - AT A LOW SPEED, CAR IS UNABLE TO SHIFT FROM 1ST AND WHEN IT FINALLY DOES IT SHIFTS SO HARD, JARRING THE CAR, THAT IT FEELS LIKE ANOTHER VEHICLE HAS HIT US FROM BEHIND. USUALLY HAPPENS AT SPEEDS BETWEEN 10-20 MPH. HAPPENS A FEW TIMES A WEEK BUT I CANNOT RECREATE IT ON DEMAND - WHICH IS WHAT THE SERVICE DEPT WOULD LIKE. I HAVE 9000 MILES ON MY VAN AND HAS BEEN HAPPENING INTERMITTENTLY SINCE I PURCHASED IT.
PROBLEMA CON EN TAPN DE GASOLINA SE ACTIVO LA LUZ DE CHECK ENGINE SE DETECTO EL PROBLEMA DE FUGA DE AIRE EN LA LNEAS DE GASOLINA , TAMBIN CON LO ELCTRICO MARCA QUE NO EST LA LLAVE DENTRO DE LA UNIDAD CUANDO S EST Y NO DESAPARECE EL MENSAJE AN CONDUCIENDO EL VEHCULO, ESTO PASA CADA VEZ QUE SE BAJA ALGUIEN DE LA UNIDAD GRACIAS
WHILE IN MOTION ON CITY STREET THE ENGINE CAUGHT ON FIRE SHORTLY AFTER DEALER SERVICE. *DT CONSUMER'S WIFE NOTICED SMOKE COMING FROM THE ENGINE/HOOD AND THEN FLAMES. CONSUMER STATED CHECK ENGINE LIGHT WAS ON SO CONSUMER TOOK THE CAR IN. SERVICE REPORT MENTIONS REPLACING THE FUEL PRESSURE SENSOR AND STEPS TAKEN.*JB
THE AUTOMATIC START STOP ICON RANDOMLY COMES ON AND MAKES IT HARD TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON TOOK IT INTO CHRYSLER FOR REPAIRS AND THREE DAYS LATER IT STARTED AGAIN WITH THE AUTOMATIC START STOP ICON SHOWING UP. THE VEHICLE IS MOVING WHEN THIS ICON COMES ON AND IS IN MOTION. IT ALL STARTED AFTER I TOOK IT IN FOR A VEHICLE RECALL AND THEY SAID THEY FIXED IT. I AM UNSURE OF THE RECALL DATE BUT I PURCHASED THE CAR IN DEC OF 2017 AND HAVE TAKEN IT IN MULTIPLE TIMES. IT HAS ONLY 19400 MILES ON IT.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD WHEN ACCELERATING. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. WEST HERR CHRYSLER DODGE JEEP RAM OF LOCKPORT (6200 S TRANSIT RD, LOCKPORT, NY 14094, (716) 239-4769) DIAGNOSED THE VEHICLE, BUT COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. *TR
VEHICLE WAS AT A COMPLETE STOP. TURNED RIGHT ONTO HIGHWAY 122 AND AT 17 MPH THE VEHICLE HESITATED AND VIOLENTLY SHIFTED HARD INTO GEAR. WE FEEL THE SAFETY OF THE VEHICLE HAS BEEN COMPROMISED BECAUSE OF THE UNPREDICTABILITY OF SHIFTING
TRANSMISSION SHIFTING ISSUES. VEHICLE WAS AT A COMPLETE STOP. WAS ACCELERATING FROM A STOP AND ACTED LIKE IT DROPPED OUT OF GEAR AND SLAMMED BACK INTO GEAR VIOLENTLY. THIS HAS CAUSED US TO LOOSE CONFIDENCE AND HAVE SAFETY CONCERNS ABOUT OUR VAN.
TRANSMISSION SHIFTING ISSUES. AFTER COMING TO A COMPLETE STOP, I ACCELERATED AND AT 36 MPH THE TRANSMISSION ACTED LIKE IT DROPPED OUT AND BACK INTO GEAR MAKING A NOISE. THIS CONTINUED ISSUE HAS CAUSED AN EROSION IN OUR TRUST IN THE VAN TO SAFELY PROVIDE TRANSPORTATION FOR OUR FAMILY.
WHILE IN CONTINUOUS ACCELERATION, 13MPH THE TRANSMISSION STRUGGLED TO SHIFT BETWEEN 1ST AND 2ND GEARS. EVENTUALLY, THE CAR THRUST FORWARD AND SHIFTED FORWARD. SAME THING HAPPENS WHEN REDUCING SPEED. IT HAPPENS EVERY DAY AND EVERY TIME I ACCELERATE
I AM CLEARLY HAVING TRANSMISSION ISSUES. AT 45,000 MILES, I HAVE TAKEN THE VAN IN TWICE SO FAR AND NO SOLUTION IS SUCCESSFUL. FIRST SERVICE WAS TO ADDRESS THE TRANSMISSION RECALL WHICH WAS MERELY A SOFTWARE MODIFICATION. THIS DID NOT FIX THE ISSUE. I TOOK IT IN AGAIN AND THE SERVICE DEPARTMENT COULD NOT REPLICATE THE ISSUE. I AM GETTING A MAJOR KICK IN THE SHIFTING DURING LOW SPEED MOVEMENT. IT HAPPENS AROUND 15 MPH WHEN ACCELERATION HOLDS STEADY. IT IS A VIOLENT KICK AS IF ANOTHER VEHICLE HAS HIT THE REAR OF OUR VAN. THIS IS NOT OK, NOR DOES IT SEEM HEALTHY FOR THE STATE OF THE REST OF THE MOVING PARTS ASSOCIATED. THE OTHER ISSUE IS WITHIN THE FRONT SUSPENSION. OVER EVEN THE SMALLEST OF BUMP OR UNEVEN ROAD SURFACE, IT FEELS AS IF SOMETHING IS LOOSE. I HAD IT INTO THE SHOP TO CHECK THE STRUTS, JOINTS, ETC, AND THEY ARE OK, BUT SOMETHING IS NOT RIGHT AND I BEGIN TO WONDER IF THIS VEHICLE IS SAFE FOR MY WIFE TO DRIVE MY FAMILY AROUND TOWN IN.
MY 2017 CHRYSLER PACIFICA LOST ALL DASHBOARD POWER YESTERDAY WHICH MEANT NO HEAT, ETC. I WAS GOING TO BRING IT IN TO THE DEALER THIS MORNING BUT THE POWER DOORS WEREN'T WORKING AND IT WOULDN'T START. A FEW MINUTES LATER EVERYTHING ELECTRICAL SHUT DOWN AND NOW IT'S COMPLETELY DEAD. SEEMS THERE ARE MANY CASES OF ISSUES WITH THIS MAKE MODEL YEAR. LUCKILY IT DIED WHEN STATIONARY.
WE HAVE A 2017 PACIFICA AND NOTICED A CLUNKING IN THE FRONT OF THE CAR WE ARE ABOUT 4,000 MILES OVER THE 36,000 WARRANTY AND THEY ARE TELLING US THAT THE DRIVER SIDE STRUT NEEDS TO BE REPLACED AND CHRYSLER IS NOT WILLING TO BUDGE AND FIX THIS PROBLEM. I ACCEPTED THIS DECISION AND WENT TO PURCHASE THE PART FROM A PART SHOP AND NO ONE CAN GET A REPLACEMENT STRUT FOR A 2017 PACIFICA. I FEEL THIS SHOULD BE COVERED AND IS NOT SOMETHING THAT SHOULD HAVE GONE BAD THIS SOON.
I WAS IN A PARKING LOT AND I TURNED THE VAN ON WITH THE LIGHTS ON AUTO AND THE INTERIOR LIGHTS FLASHED ON THEN WENT DARK...NO SPEEDOMETER, NO GAS GUAGE, NO NAVIGATION, RADIO, OR PHONE CONNECTION. I TURNED THE CAR ON AND OFF TWICE BUT IT DIDN'T FIX IT. THEN I TURNED THE HEADLIGHTS OFF AND THE DASH CAME BACK. I TURNED THE HEADLIGHTS ON AND OFF TWICE MORE AND NOTHING CHANGED. WE JUST BOUGHT THIS CAR AND I AM CONCERNED IT'S A LEMON.
ON MULTIPLE OCCASIONS THE VEHICLE'S ENGINE HAS SHUT OFF WHILE IN OPERATION ON CITY STREETS BRINGING THE CAR TO A STOP IN TRAFFIC. TWO OF THE OCCASIONS HAVE OCCURRED WHILE CROSSING A STREET WITH ONCOMING TRAFFIC. TWO OF THE OCCASIONS OCCURRED IN OUR NEIGHBORHOOD STREET. THE VEHICLE THEN INSTRUCTS THE DRIVER TO SHIFT INTO PARK TO START THE ENGINE AGAIN. AFTER SHIFTING INTO PARK AND ATTEMPTING TO START THE VEHICLE ALL POWER/ELECTRICAL IS LOST LEAVING THE VEHICLE STRANDED.
WHILE IN CONTINUOUS ACCELERATION, 13MPH THE TRANSMISSION STRUGGLED TO SHIFT BETWEEN 1ST AND 2ND GEARS. EVENTUALLY, THE CAR THRUST FORWARD AND SHIFTED FORWARD. SAME THING HAPPENS WHEN REDUCING SPEED. IT HAPPENS EVERY DAY AND EVERY TIME I ACCELERATE.
I WAS AT A COMPLETE STOP WITH OUR VAN, AND ACCELERATED AWAY FROM A STOP SIGN. WHEN THE VAN REACHED ABOUT 36 MPH, THE VAN ACTED LIKE IT WAS GOING TO SHIFT AND IT DROPPED OUT OF GEAR AND BACK INTO GEAR MAKING A CLUNKING NOISE
I WAS AT A COMPLETE STOP WITH OUR VAN, AND ACCELERATED AWAY FROM A STOP SIGN. WHEN THE VAN REACHED ABOUT 37 MPH, THE VAN ACTED LIKE IT WAS GOING TO SHIFT AND IT DROPPED OUT OF GEAR AND BACK INTO GEAR MAKING A CLUNKING NOISE
MY START/STOP SYSTEM KEEPS MALFUNCTIONING AND MY CAR WILL SHUT OFF IN THE MIDDLE OF DRIVING AND INTERSECTIONS. ALSO IN ABOUT 3RD GEAR IT WILL SHIFT REALLY ABRUPTLY.
I CONTINUE TO HAVE PROBLEMS WITH "JERKING" WHILE DRIVING MY 2017 PACIFICA. THE BEST WAY I CAN DESCRIBE IT AS THE CAR "JERKS" FORWARD VERY FORCEFULLY. I HAVE HAD IT IN 6 TIMES FOR THE SAME "JERKING" MOTION. I AM CONCERNED THAT IT MAY CAUSE AN ACCIDENT IF IT JERKS AND COMPLETELY STOPS. THE "JERKING" HAPPENS AT VERY RANDOM TIMES, ACCELERATION, COASTING, CRUISE CONTROL USE, AND SLOWING DOWN. SOME DAYS IT HAPPENS MULTIPLE TIMES A DAY, AND OTHERS IT CAN GO A WEEK OR TWO WITHOUT HAPPENING. CHRYSLER HAS REPLACED VALVES AND THE ENTIRE TRANSMISSION UNIT, HOWEVER, THE PROBLEM IS STILL HAPPENING. FOR THE PAST MONTH, WHEN THE JERKING HAPPENS, THE STEERING WHEEL NOW ATTEMPTS TO LOCK AND THIS DIDN'T START HAPPENING UNTIL CHRYSLER STARTED "MESSING" WITH PARTS. THE VEHICLE WAS PURCHASED WITH 18K MILES ON IT AS A "CHRYSLER CERTIFIED VEHICLE." I HAVE FILED A CASE WITH CHRYSLER AND WAS TOLD I WOULD BE CONTACTED WITHIN 24-48 HOURS AND IT HAS BEEN 8 DAYS WITH NO CONTACT FROM THEM. I HAVE REACHED OUT TO THEM DAY AFTER DAY AND STILL HAVEN'T RECV'D A CALL BACK. I DON'T FEEL COMFORTABLE DRIVING THIS ON BUSY ROADS WITH MY CHILDREN IN THE CAR FOR FEAR OF AN ACCIDENT.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFCA. WHILE DRIVING APPROXIMATELY 39 MPH, AN UNUSUAL NOISE WAS HEARD FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE MOTOR AND STRUT WERE FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE CONTACT WAS INFORMED TO CALL NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. *DT*JB
WHEN ACCELERATING FROM A STOP OR FROM A VERY SLOW SPEED (AROUND 0-5 MPH APPROXIMATELY), THE TRANSMISSION WILL JERK VERY HARD - ALMOST FEELS LIKE YOU HAVE BEEN HIT IN THE REAR AND THEN WHEN YOU APPLY THE ACCELERATOR, THE VAN WILL NOT MOVE FOR A FEW SECONDS, LIKE IT ISN'T GETTING FUEL OR SOMETHING. THEN AFTER A FEW SECONDS, IT WILL JUST TAKE OFF LIKE NORMAL. THIS HAS HAPPENED 3 TIMES IN ONE WEEK. IT IS VERY DANGEROUS AS IT COULD HAPPEN WHEN YOU'RE IN THE MIDDLE OF AN INTERSECTION.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING TOWARDS THE SUN, THE CONTACT ATTEMPTED TO LOWER THE SUN VISOR; HOWEVER, THE SUPPORT SCREW FOR THE SUN VISOR BECAME LOOSE AND DISLODGED. THE CONTACT STATED THAT HIS VISION BECAME OBSTRUCTED. THE VEHICLE WAS TAKEN TO LAKELAND CHRYSLER DODGE JEEP RAM (LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (863) 687-2501) WHERE IT WAS DIAGNOSED THAT THE SCREW HOLE WAS STRIPPED, WHICH CAUSED THE FAILURE. A NEW VISOR SCREW WAS INSTALLED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
OUR PACIFICA ROUGHLY JOLTS FORWARD WHEN ACCELERATING TO ABOUT 15MPH JUST AFTER BEING STOPPED. IT FEELS LIKE BEING HIT HARD FROM BEHIND. IT HAS BEEN AN ONGOING ISSUE FOR OVER 9 MONTHS NOW. I HAVE YOUNG CHILDREN IN THE CAR AND IT IS VERY SCARY.
I PURCHASED MY VEHICLE YESTERDAY EVENING (3/09/19) AND LEFT THE DEALERSHIP TO GO GRAB DINNER ABOUT 1/2 MILE AWAY. WHILE SITTING AND WAITING ON OUR FOOD MY CAR LOST ALL POWER THEN TURNED RIGHT BACK ON BY ITSELF. UNFORTUNATELY THE DEALERSHIP WAS ALREADY CLOSED AS WE HAD BEEN THERE 30-45 MIN AFTER THIER CLOSING TIME AND EVERYONE LEFT AT THE SAME TIME WE DID SO I COULD NOT GO BACK IMMEDIATELY. WE DROVE THE VAN HOME (1HR AWAY) THEN THIS MORNING ON OUR WAY TO CHURCH I HAD 3 MORE OF THESE INCIDENTS. IT HAPPENED ONCE WHILE STOPPED AND 2 MORE TIMES WHILE DRIVING AT 20-40 MPH. WE NOW HAVE A SERVICE LIGHT (A!) COMING ON AND IT SAYS STOP/START UNAVAILABLE.
2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.
THE PACIFIACA WILL STALL ON YOU IIN THE MIDDLE OF TRAFFIC WHILE YOUR DRIVING IT WHICH CAN CAUSE A SERIOUSLY BAD ACCIDENT. AND WHEN IT DO THIS THEN IT TAKE OFF WHICH CAN CAUSE YOU TO HURT SOMEONE AS WELL. VERY UNSAFE I'VE TAKEN IT IN DO THE DEALERSHIP WHERE I PURCHASE IT THEY SAID IT WAS RECALL THIS THE 4X I TAKEN IT IN FOR THE SAME THING. NOW THE REAR DOORS FROM TIME TO TIME WILL OPEN. AS OF TODAY I ONLY HAVE CAN USE ONE REAR DOOR THE OTHER DOOR DO OT OPEN AT ALL. I'M TERRIFY OF DRIVNG THIS VAN. I'VE HAVE SPOKEN TOO SEVERAL OTHER OWNERS WHO'S ALSO GOING THROUGHT THE SAME THING WILL SOMEONE PLEASE LOOK INTO THE PACFICIA MORE CLOSELY THISNIS A DEATH TRAP.
WHEN DRIVING AT VARIOUS SPEEDS CAR WILL STALL AND THEN SLAM INTO GEAR AND IT FEELS LIKE YOU HAVE BEEN HIT FROM BEHIND - HAVE HAD THE RECALL DONE THAT WAS TO FIX THIS PROBLEM BUT IT IS HAPPENING AGAIN NOW WITH MORE FREQUENCY. VERY SCARY WHEN IT OCCURS.
THE UCONNECT SYSTEM HAS GONE OUT IN MY CAR ( SCREEN GOES BLACK) OVER A DOZEN TIMES IN 2 YEARS. WE ARE UNABLE TO USE FEATURES SUCH AS BACKUP CAM, TEMP CONTOLS, NAVIGATION, RADIO ETC. IT HAS BEEN TO THE DEALER 6 TIMES AND NO PERMANENT FIX HAS BEEN FOUND. LAST WEEK I RE-SET THE FUSE IN ORDER TO GET IT TO WORK.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND JERKED VIOLENTLY. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST FIVE TIMES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SURPRISE (13165 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THEY WOULD CHANGE THE OIL AND UPDATE THE COMPUTER SOFTWARE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,000.
TL* THE CONTACT OWNED A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER (INTERSTATE 35, FORT WORTH, TX) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE VEHICLE WAS NOT REPAIRED AND WAS RETURNED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
VEHICLE WAS AT A COMPLETE STOP AT A STOP SIGN, TOOK A RIGHT TURN AND THE VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR, THEN SHIFTED HARD BACK INTO GEAR. THIS OCCURRED AT APPROXIMATELY 13 MPH.
VEHICLE WAS AT A COMPLETE STOP. ACCELERATED VEHICLE FROM A STOP WHILE MAKING A RIGHT HAND TURN ONTO A HIGHWAY. VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR AND VIOLENTLY WENT BACK INTO GEAR. THIS HAPPENED AT 12 MPH
ACCELERATING IN THE VEHICLE TO HIGHWAY SPEEDS WHEN THE VAN ACTED LIKE IS SLIPPED OUT OF GEAR AND WENT BACK INTO GEAR HARD AT 36 MPH
THE TRANSMISSION IS SHIFTING INTO GEARS INCREDIBLY HARD. SOMETIMES IT MAKES A "BANG"/"THUNK" AND WHEN THIS OCCURS, IT LURCHES THE WHOLE CAR FORWARDS. IT HAPPENS INTERMITTENTLY WHEN THE VAN IS GOING FROM PARK TO REVERSE, IT HAPPENS QUITE OFTEN WHEN I AM ACCELERATING AT SPEED UNDER 30 MPH AND FREQUENTLY HAPPENS WHEN SPEED IS DOWN SHIFTING FROM SPEED UNDER 30 MPH. IT ALSO HAS OCCURRED A FEW TIMES AT SPEED OVER 40 MPH.
SAFETY EQUIPMENT UNRELIABLE AND DANGEROUS. CANNOT SEE WITH BACK UP CAMERA IN RAIN, BRIGHT SUNSHINE, OR ANY GLARE. WILL RUN OVER THINGS THIS WEATHER. FORWARD AND SIDE CAMERAS ARE AS UNRELIABLE, BUT REAL PROBLEM US IN BACKING UP VAN. CANNOT SEE BELOW TAILGATE WINDOW HEIGHT. ALSO, PROXIMITY WARNING UNITS ON FRONT AND REAR BUMPERS CHANGE ACTIVATED DISTANCES REGULARLY, AND SOME WORK SPORADICALLY. I LEARNED NOT TO USE THEM BUT AGAIN, AS TEAR CAMERA USELESS, THIS IS A VERY SERIOUS RISK.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING 55-65 MPH, THE VEHICLE JERKED AND VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO WHITE PLAINS CHRYSLER JEEP DODGE (LOCATED AT 70 WESTCHESTER AVE, WHITE PLAINS, NY 10601, (914) 618-4521) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
WIFE WAS DRIVING THE VEHICLE AND IT SHUT OFF WHILE APPROACHING AN INTERSECTION. VEHICLE SHUT DOWN, GAVE WARNING THAT IT MUST BE IN PARK BEFORE RESTARTING.
OUR 2017 CHRYSLER PACIFICA HAS BEEN JERKING INTO GEAR AND WON'T ACCELERATE AND THEN AFTER A FEW MOMENTS, IT DOES. THE JERKING FEELS AS IF SOMEONE JUST HIT YOU FROM BEHIND AND YOU STALL BEFORE BEING ABLE TO ACCELERATE. THIS ALWAYS HAPPENED WHILE IN MOTION FLAT ROAD, INCLINE, OR DOWN HILL. WHEN WE CALLED THE DEALERSHIP AND TOOK IT IN AND INFORMED THEM OF THE ISSUE, THEY SAID THEY DIDN'T SEE A PROBLEM. NOW, WE HAVE AN UNKNOWN MESSAGE THAT SAYS "SERVICE SHIFTER". THIS CAME AFTER THE VAN WAS SITTING AND WE GOT IN TO START THE VEHICLE. IT WOULDN'T START. HAD TO WAIT FOR A TOW. THE POWER WINDOWS, DOORS, HATCH WON'T WORK BUT THE RADIO AND COMMUNICATIONS SYSTEMS WORK FINE.
I PURCHASED A USED 2017 CHYRLSER PACIFICA AND COULD NOT GET MY UCONNECT TO WORK. I FOUND OUT THAT THE PREVIOUS OWNER MAINTAINS THE UCONNECT ACCESS ACCOUNT UNTIL THEY CANCEL IT. THEY CAN UNLOCK, START AND IF WANTED STEAL MY CAR USING THEIR CELL PHONE. UCONNECT DOES NOT CANCEL THE ACCOUNT WHEN THE CAR IS SOLD SO THE PREVIOUS OWNER MAINTAINS THE ACCOUNT UNTIL THEY CANCEL IT. THIS IS VERY DANGEROUS AS THE PREVIOUS OWNER CAN EFFECT THE OPERATION OF THE VEHICLE WITHOUT THE NEW OWNER'S KNOWLEDGE.
WE HAVE OWNED THIS VEHICLE FOR 2 MONTHS, ON TWO OCCASIONS WE HAVE HAD THE TRANSMISSION APPEAR TO GET STUCK IN A LOW GEAR AFTER STARTING FROM STOP IN CITY TRAFFIC, THE RPM'S GO UP, ENGINE REVS, CARS WILL NOT ACCELERATE, THEN GOES INTO GEAR AND DRIVES. BOTH TIMES WE HAD PULLED OUT INTO TRAFFIC AND COULD NOT ACCELERATE. ON ANOTHER OCCASION WHILE GOING THROUGH AN INTERSECTION AROUND 10-15 MILES PER HOUR THE VEHICLE JERKED INTO GEAR AGAIN, WOULDN'T ACCELERATE, AFTER RELEASE THE ACCELERATOR THE VEHICLE JERKED AGAIN AND THEN DROVE NORMALLY. THIS HAS ALSO HAPPENED 4 TIMES WHILE DRIVING THROUGH PARKING LOTS. IT FEELS AS THOUGH YOU HAVE BEEN HIT OR HIT SOMETHING. NO CODES CAME UP AND DEALER CAN'T DUPLICATE THE ISSUE.
LAST NIGHT, I OPENED MY CAR DOOR THAT WAS PARKED IN A PARKING LOT TO PUT MY 4 YEAR OLD DAUGHTER IN HER CAR SEAT. THE SLIDING CAR DOOR FELL OFF, DRIVER'S REAR WINDOW SHATTERED. THIS IS UNACCEPTABLE. A DOOR DOES NOT FALL OFF. THE ENTIRE DOOR FELL OFF AND NOT ONLY DID IT FALL ON TOP OF ME THAT I HAD TO CATCH IT BUT THE DOOR SCRATCHED THE WHOLE DRIVER'S SIDE. GLASS SHATTERED AND PIECES OF GLASS FLUNG AT MY 4 YEAR OLD DAUGHTER. I HAVE HAD OVER 6 RECALLS ON THIS VEHICLE AND NOW THE WHOLE DOOR FALLS OFF. I'M AT A LOSS OF WORDS RIGHT NOW BUT THE SAFETY OF THIS VEHICLE IS NOT SAFE, AT ALL!!!! I NEED SOMEONE TO CONTACT ME REGARDING THIS ASAP!
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Chrysler Pacifica → · Every Pacifica year → · How the figures are calculated →