2017 Chrysler Pacifica complaints

ENGINE STALLING WHEN IDLE OR DURING TAKE OFF BUT QUICKLY RESTARTS WHEN PUTTING IT IN PARK. AT TIMES IT GOES DIRECTLY TO PARK ON ITS OWN AFTER SHUTTING DOWN. RECENTLY THE VEHICLE LOST POWER WHILE DRIVING AROUND 50 MPH. I COASTED TO THE STOP LIGHT PUT IT IN PARK AND IT RESTARTED. LOOSING POWER COMPLETELY AFTER STALLING BUT AFTER A FEW MINUTES OF WAITING IT RESTARTS. SHIFT SERVICE WARNING APPEARS BUT RESETS BEFORE TAKING IT TO DEALER. OFTEN SHIFT INDICATOR LIGHTS DON'T WORK BUT WILL AFTER THE CAR RESTARTS HOURS LATER. WINDOWS GO DOWN ON THEIR OWN WHILE DRIVING.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED. ON SOME OCCASIONS, THE VEHICLE WOULD SHUT OFF IN THE MIDDLE OF TRAFFIC AND RESTART. IN ADDITION, THE "AUTO STOP" INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FOX HILLS CHRYSLER JEEP (734-892-2220, LOCATED AT 111 ANN ARBOR RD, PLYMOUTH, MI 48170) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,500.

WE WERE DRIVING IN MARRIETTA GA AROUND 11AM IN HEAVY TRAFFIC, WHEN MY WIFE STARED TO ACCELERATE THE TRANSMISSION SHIFTED HARD,(I THOUGHT WE GOT REAR ENDED),MY WIFE'S CAR WOULD NOT SHIFT GEARS,SO WE ARE DOING 30MPH IN HEAVY TRAFFIC TRYING TO GET OFF THE ROAD SAFELY WITH OUR KIDS IN THE CAR,SO WE FINALLY GOT OFF THE ROAD, GOT OUT TO CHECK THE CAR,IN CHRYSLER & DODGE NEWER MODELS YOU CANNOT CHECK TRANSMISSION LEVEL BECAUSE OF SEALED DIP STICK,SO I GOOGLED THE PROBLEM,THEIR WAS TONS OF REVIEWS OF THIS PROBLEM FROM CHRYSLER PACIFICA OWNERS, CHRYSLER SAID IT WAS NORMAL FROM THE REVIEWS,THIS CAN'T BE NORMAL,PLEASE CHECK INTO THIS BEFORE SOME ONE GETS KILLED ,(2017 CHRYSLER PACIFICA) THANKS DAVID

MY 22 MONTH OLD WENT OUT THE FRONT DOOR WHILE AT A FAMILY PARTY. HE WENT TO OUR PARKED CAR, PUSHED THE BUTTON ON THE CHRYSLER HANDLE, WENT TO THE FRONT SEAT, LOCKED THE CAR, AND TURN THE CAR IN THE ACC POSITION WHICH BLEW OUT HOT AIR. THE CAR WAS ABLE TO TURN ON BECAUSE THE KEYS WERE LEFT IN THE CAR. HE TRIED CLIMBING IN THE BACK TO PUSH THE BUTTON TO OPEN THE DOOR AGAIN BUT BECAUSE THE CAR WAS LOCKED IT WOULDN'T OPEN. ALL HE HAD TO DO TO GET IN THE CAR WAS PUSH A BUTTON BUT ONCE THE CAR WAS LOCKED IT WAS IMPOSSIBLE FOR HIM TO FIGURE OUT HOW TO GET OUT. HAVING SUCH AN EASY WAY FOR A VAN DOOR TO SLIDE OPEN IS A HUGE SAFETY HAZARD FOR SMALL CHILDREN. I HAVE A VIDEO OF HOW EASY IT WAS FOR HIM TO GET INTO THE CAR AS WELL.

VAN WOULD NOT PICK UP SPEED IN HIGHWAY. PULLED OFF AT NEXT EXIT AND WHILE ATTEMPTING TO PULL OFF TO THE SIDE THE ENGINE STALLED AND SHUT OFF. THE SHUT OFF WAS ON A ROAD. HAD ONE FAILED START THE. WE WERE ABLE TO DRIVE OFF.

AT LEAST 6 TIMES IN THE PAST 8 MONTHS THE VEHICLE HAS FAILED TO START. IT BEHAVES AS IF BOTH BATTERIES ARE DEAD. AFTER USING A TRICKLE CHARGER I CAN GET THE CAR TO START. IT'S BEEN RETURNED TO THE DEALER NUMEROUS TIMES. EACH TIME THEY REPORT THAT THEY CHARGED THE BATTERIES AND EVERYTHING IS FINE AND CHRYSLER WILL NOT LET THEM REPLACE EITHER BATTERY SINCE "NO ERROR CODE IS REPORTED". SUPPOSEDLY THEY CHECKED THE CHARGING SYSTEM AS WELL AS LOOKED FOR A PARASITIC DRAW AND FOUND NOTHING. WE ARE AFRAID TO USE THE VEHICLE LEST WE GET STUCK FAR FROM HOME. IN DESPERATION I REPLACED THE MAIN BATTERY AT MY EXPENSE. IN ALL CASES THE PROBLEM OCCURRED WHEN THE VEHICLE WAS PARKED IN OUR DRIVE. SOME CASES OVERNIGHT AND OTHERS AFTER RETURNING FROM AN ERRAND RUN.

STALLED WHEN I PRESSED ACCELERATOR AND DIED ADTER WAITING FOR A LIGHT. TURNED OFF AND I HAD TO RESTART THE CAR IN AN INTERSECTION WITH A BUS BEHIND ME!

WHILE SITTING AT A STOP LIGHT PRESSING THE BRAKE PEDAL DOWN, THE CAR BEGAN ROLLING FORWARD. THE CAR CONTINUED TO ROLL UNTIL I WAS ABLE TO PRESS THE BRAKE DOWN TO THE FLOOR, AND IT FINALLY STOPPED ROLLING. THE BRAKE PRESSURE BUILT BACK UP AND THE BRAKE LIGHT CAME ON. THE CAR WAS TOWED TO THE DEALERSHIP, THE BREAK CHECK VALVE WAS REPLACED, BUT THE BRAKES CONTINUED TO MALFUNCTION. THE DEALERSHIP HAS THE VEHICLE STILL, AND HAS NOT REPAIRED THE ISSUE.

MY 2017 PACIFICA TOURING PLUS VAN SHUT OFF THREE TIMES. AFTER THE FIRST SHUT OFF I TOOK IT TO DEALER FOR THIS ISSUE, BUT THEY COULD NOT ABLE TO RECREATE THE "SHUT OFF" , THEY SAID THEY FIXED SOMETHING FOR NOT TO SHUT OFF, BUT RECENTLY ON 7/29/19 AND 7/31/19 IT WAS AGAIN ASKED TO MOVE SHIFT TO P AND SHUT OFF, EVEN I TRIED TO RESTART THE ENGINE, IT DIDN'T AFTER 3 TO 4 TIMES TRY IT WAS STARTED AGAIN. I WAS MIDDLE OF THE ROAD WITH SPEED LIMIT 40MPH, LUCKY NONE OF THE VEHICLE WAS NOT CLOSE. I SEE MANY CASES LIKE THIS WITH 2017 CHRYSLER PACIFICA, SO I REQUEST CHRYSLER PACIFICA TO FIX THIS ISSUE ASAP BY RECALLING THE AFFECTED VEHICLES. IT IS ALWAYS LIFE THREATENING DANGEROUS TO THE CUSTOMER. OTHER THAN THIS ISSUE (SHUT OFF) THE VEHICLE IS GOOD.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ACCELERATING FROM A STOP, THE VEHICLE ABRUPTLY JERKED FORWARD WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PARKWAY CHRYSLER DODGE JEEP RAM (21560 HALL ROAD, CLINTON TOWNSHIP, MICHIGAN 48038, (586)-800-3578) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER REPROGRAMMED THE QUICK LEARN AND THE CLEAR SHIFT ADAPTER. THE CONTACT WAS UNSURE IF THE PARTS THAT WERE REPROGRAMMED WERE FOR THE TRANSMISSION OR THE ENGINE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. AFTER REFUELING THE VEHICLE, THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED AND UNKNOWN WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO OLATHE DODGE CHRYSLER JEEP RAM (LOCATED AT 15500 W 117TH ST, OLATHE, KS 66062, (913) 780-3700) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,508. PIIR = Y.

I HAVE TAKEN THIS VEHICLE IN FOR REPAIRS MULTIPLE TIMES AND IT IS SCHEDULE FOR REPAIRS AGAIN THIS WEEK. THERE HAVE BEEN MULTIPLE ELECTRICAL ISSUES INCLUDING PROBLEMS WITH THE SLIDING DOORS, ANTI LOCK BRAKE SYSTEM HAD TO BE REPLACED, THE BATTERY SYSTEM IS GROUNDING OUT, ISSUES WITH THE RADIO SCREEN, AND NOW THE AUTO ON OFF SYSTEM IS NOT WORKING. IN ADDITION, I HAD TO TAKE THE VEHICLE IN FOR THE BALL JOINTS BOLTS COMING LOOSE THREE TIME AND THEY JUST USED LOCTITE TO MAKE THEM SAY ON . THEY NEVER REALIGNED THE VEHICLE AND NOW I HAVE TO REPLACE TIRES THAT ARE UNSAFE. CHRYSLER SHOULD OWN THIS AND I AM STILL CONVINCED THE BALL JOINTS COULD BE DAMAGED FROM THIS ISSUE AND THEY SHOULD REPLACE THEM. HOWEVER, THE BIGGEST ISSUE IS THE TRANSMISSION. IT WILL BE GOING IN FOR THE FIFTH TIME THIS WEEK FOR THE SAME ISSUE THAT THE DEALER KEEP CLAIMING IS HOW I DRIVE IT. WHEN TAKING OFF FROM A DEAD STOP THE TRANSMISSION HESITATES, WHICH IS A SERIOUS SAFETY ISSUE. ALSO, WHEN DRIVING AND YOU LET OFF THE ACCELERATOR TO BRAKE IT WILL HAMMER REAL HARD. THIS A SERIOUS SAFETY ISSUE AND CHRYSLER AND THE DEALER REFUSE TO OWN IT. I FILED MY SECOND COMPLAINT WITH CHRYSLER LAST WEEK. THIS ALL NEEDS TO BE RESOLVED SO I HAVE A SAFE VEHICLE FOR MY FAMILY. I FEEL THEY ARE STALLING SO MY WARRANTY WILL RUN OUT AND I HAVE NO RECOURSE.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER PULLING OFF THE FREEWAY AND STOPPING THE VEHICLE, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LEE'S SUMMIT CHRYSLER (1051 SE OLDHAM PKWY, LEES SUMMIT, MO) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

THE CAR WILL JOLT WHEN ACCELERATING FROM A STOP. USUALLY BETWEEN 1ST AND 2MD FEAR, THE CAR WILL TEMPORARILY STOP ACCELERATING, WHILE THE RPMS HOLD, THEN JOLT FORWARD WHEN THE CAR FINALLY SHIFTS. IT FEELS AS IF YOU HAVE BEEN REAR ENDED. IT MOST OFTEN HAPPENS WHEN I AM TURNING, BUT ALSO HAPPENS GOING STRAIGHT FROM A STOP. PROBLEM STARTED AROUND D 20,000 MILES, HAS BEEN TO THE DEALERSHIP 4 TIMES, WITH 2 SOFTWARE UPDATES AND NO SOLUTION.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CHECK ENGINE LIGHT COMES ON AND THE CAR STALL, STOPS IN THE MIDDLE OF THE STREET WHILE IM DRIVING WITH MY CHILDREN. IT SPENT OVER A MONTH AT SOUTH SHORE CHRYSLER IN NY BEFORE THEY FIGURED OUT WHAT WAS WRONG, CLAIMED IT WAS FIXED, AND THE SAME THING STARTED HAPPENING ALL OVER AGAIN- CHECK ENGINE LIGHT AND STALLING ON THE ROAD. IT HAS BEEN AT SOUTH SHORE CHRYSLER IN INWOOD FOR ABOUT A MONTH NOW, AND NOTHING HAS BEEN DONE TO FIX THIS CAR. IT IS A DANGER TO DRIVE. I KNOW NY HAS LEMON LAWS AND I WANT CHRYSLER TO BUY ME OUT OF THE REMAINING 6 MONTHS OF MY LEASE AND TAKE RESPONSIBILITY FOR THIS DANGEROUS AND FAULTY CAR.

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO DEFECTIVE CRUISE CONTROL FEATURE. *LD THE CONSUMER STATED THE FORWARD COLLISION AVOIDANCE SYSTEM WAS INOPERABLE. *JS

AUTO STOP/START MALFUNCTION. AFTER STOP AT LIGHT, ENGINE SHUTS OFF BUT WILL NOT RESTART. HAS OCCURRED AT LEAST 10 TIMES. AFTER LATEST FAILURE, PARKED ENGINE SELF STARTED IN GARAGE, CAUSED CO ALARM TO SOUND AT 1 AM.

VERY HARD GEAR SHIFTS AT LOW SPEED - CITY DRIVING. JOLT TO PASSENGERS - FEELS LIKE A LOW SPEED REAR END BUMP. ALSO, VEHICLE TRANSMISSION MAY NOT ENGAGE WHEN ATTEMPTING 3 POINT TURN. UNABLE TO MOVE. CHECK ENGINE LIGHT NOW ON WITH CODE P0732 - GEAR 2 INCORRECT RATIO.

ELECTRICAL SYSTEM BEGAN ACTING ERRATIC. WHEN PARKED, THE CAR WOULD NOT INITIALLY "PUSH TO START" AND WHEN IT DID START IT DISPLAYED ERRORS TO "SERVICE SHIFTER," "SERVICE PARKING BRAKE," "PARKING BREAK UNAVAILABLE." ON THE DRIVE, WHILE IN MOTION, THE AIR CONDITIONING BEGAN TO INCREASE AND DECREASE IN POWER/SPEED WITHOUT DRIVER INPUT. THE VEHICLE THEN TURNED OFF ON THE HIGHWAY. AFTER RESTARTING AND MAKING IT HOME THE CAR HAD DIFFICULTY TURNING ON AGAIN. THE SLIDING DOORS AND LIFT GATE WERE ALSO SAID TO BE "UNAVAILABLE."

WHEN THE VAN REACHES SPEEDS BETWEEN 35 - 45 MILES PER HOUR, THE TRANSMISSION JERKS. THIS HAPPENS MOSTLY ON THE HIGHWAY OR STREETS WHERE THE SPEED LIMIT IS GREATER THAN 35 MPH.

ENGINE STALLS AFTER IDLING FOR LONG PERIOD OF TIME. SPENT SEVERAL HOURS DRIVING AT NEIGHBORHOOD SPEEDS TO HOUSE HUNT. THIS WOULD INCLUDE IDLING WITH AIR CONDITIONER GOING FOR SEVERAL MINUTES BEFORE MOVING AGAIN. WHILE BEGINNING TO MOVE AFTER BEING AT IDLE FOR SEVERAL MINUTES THE CAR STALLED AND WOULD NOT RESTART. SHUT OFF CAR FOR A MINUTE COMPLETELY AND TRIED TO RESTART. IT WOULD IDLE BUT WOULD NOT RESPOND TO PUSHING ON THE ACCELERATOR. AFTER TWO MORE MINUTES WITH ALL POWER OFF, THE CAR RESTARTED. WE DROVE A MILE AND THE CAR STALLED AGAIN. WAS ABLE TO PULL OFF SAFELY AND WAIT AGAIN FOR A COUPLE OF MINUTES. RESTARTED AND GOT ABOUT A MILE AGAIN BEFORE STALLING. WAITED THREE MINUTES AND RESTARTED AND GOT TWO MILES BEFORE STALLING AGAIN. PULLED OFF WAITED AGAIN, THIS TIME WAS ABLE TO DRIVE HOME. THANK GOODNESS THE TRAFFIC LIGHTS WERE WITH US. THIS CAR WENT INTO THE DEALER FOR THE SAME REASON LAST YEAR FOR THE COMPUTER RESET/REPROGRAM RECALL. IT HAS HAPPENED TWICE SINCE THEN. THIS SITUATION WOULD BE ALMOST IMPOSSIBLE FOR ANY DEALER TO REPLICATE AS IT TAKES SEVERAL HOURS OF DRIVING AND IDLING TO OCCUR. I WILL MENTION THAT I LIVE IN PHOENIX, AZ AND THE TEMPERATURE WAS APX. 110 DEGREES ON THE DAY OF THIS OCCURRENCE ON SATURDAY JULY 20, 2019. THE CAR HAS LESS THAN 7000 MILES AND WAS PURCHASED IN NOVEMBER OF 2017. THIS DOES NOT OCCUR UNDER SIMILAR DRIVING CONDITIONS WHEN THE TEMPERATURE IS BELOW 90 DEGREES. FOR MORE EXPLANATION WHEN THE STALL IS BEING TO OCCUR, THE ACCELERATOR NO LONGE

1) BRAKED AT A STOP LIGHT CAR STARTED HISSING AND THE BRAKE PUSHED BACK AND THE CAR STARTED TO ROLL FORWARD. SERVICE STATED BRAKE BOOSTER NEEDS REPAIR. 2) TURNING SLOW AS IN BACKING OUT OF PARKING SPOT AND THERE IS A CREAKING SOUND. SERVICE STATES NEEDS WHEEL HUBS NEED REPLACED. CAR IS 67,000 MILES

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS AND SHIFTING GEARS MANUALLY, AN ABNORMAL NOISE WAS HEARD COMING FROM THE VEHICLE. IN ADDITION, THE GEAR SHIFTER WAS NOT SHIFTING APPROPRIATELY. THE VEHICLE WAS TAKEN TO BROWN'S JEEP CHRYSLER DODGE RAM (483 NY-112, PATCHOGUE, NY 11772, (631) 289-8500), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *BF THE CONSUMER STATED VEHICLE WAS TAKEN IN FOR DIAGNOSIS INFORMED BY DEALERSHIP IT WAS TRANSMISSION AND WAITING FOR APPROVAL TO FIX VEHICLE. *TR

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT. WHILE PULLING IN THE DRIVEWAY, THE BATTERY LOST POWER AND THE VEHICLE STALLED. ED PAYNE CHRYSLER DODGE JEEP RAM (2101 E EXPRESSWAY 83, WESLACO, TX 78599, (956) 272-1902) INDICATED THAT THE OEM BATTERY WAS NOT AVAILABLE AND THE PART HAD TO BE ORDERED, WHICH MAY NOT BE AVAILABLE UNTIL JULY 18, 2019. A LOANER VEHICLE WAS NOT PROVIDED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM); ALTHOUGH, THE FAILUREWAS IDENTICAL. THE APPROXIAMTE FAILURE MIELAGE WAS 22,000.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND TURNED OFF ON ITS OWN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO A NEARBY PARKING LOT, BUT THE VEHICLE STALLED AGAIN. THE CONTACT PURCHASED A NEW BATTERY AND WAS ABLE TO DRIVE THE VEHICLE AT A SLOW SPEED TO HER RESIDENCE. THE CONTACT STATED THAT THE WARNING MESSAGE ON THE INSTRUMENT PANEL INDICATED THAT THE EMERGENCY BRAKE WAS OFF. THE VEHICLE WAS TAKEN TO WALLACE CHRYSLER JEEP DODGE RAM (LOCATED AT 2755 SE FEDERAL HWY, STUART, FL 34994, (772) 220-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THE PREVIOUS YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

PROBLEM FIRST OCCURRED IN JANUARY 2019. CAR RAN FINE THE DAY BEFORE AND STARTED UP FINE, WHILE DRIVING IT WENT INTO LIMP MODE.....TOOK THE CAR TO THE PLACE WE BOUGHT IT FROM AND THEY HAD IT TOWED TO VICTORY CHRYSLER IN ROME NY. THEY DIAGNOSED IT AND SAID IT WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. IT RAN FINE UP UNTIL A FEW DAYS AGO WHEN MY WIFE TOOK IT TO A STORE AND CAME OUT ABOUT 30 MINUTES LATER AND IT DID NOT START. WE LEFT IT IN THE PARKING LOT OVERNIGHT AND TRIED IT THE NEXT DAY AND IT STARTED RIGHT UP. ON 7/13/19 WE WENT TO OUR SONS BALL GAME AND AFTER THE GAME IT FAILED TO START AGAIN. WE HAD TO GET A RIDE HOME AND HAVE IT TOWED TO OUR HOME THE NEXT DAY BECAUSE ALL OF THE DEALERSHIPS WERE CLOSED ON THE WEEKEND. IT IS NOW SITTING IN OUR DRIVEWAY!!!!! I BOUGHT THIS TO REPLACE MY 120,000 MILE HONDA ODYSSEY AND IT IS NOT RELIABLE. THIS PROBLEM NEEDS TO BE FIXED ASAP AS WE HAVE SMALL CHILDREN AND NEED SOMETHING RELIABLE.

WE HAVE HAD A FEW CONTINUING PROBLEMS SINCE THE ORIGINAL PURCHASE OF A 2017 CHRYSLER PACIFICA BRAUNABILITY VAN. THE CAR HAS HAD ELECTRICAL ISSUES AND ON 3 OR 4 OCCASIONS HAS SUDDENLY SHUT OFF OR STOPPED WORKING. ONE TIME MAY HAVE BEEN RELATED TO A CAR ACCIDENT MY HUSBAND WAS IN. HE COLLIDED WITH ANOTHER CAR IN 2018, IMMEDIATELY AFTER THE ACCIDENT THE CAR WAS NOT RUNNING, BUT HE HADN'T TURNED IT OFF. IT STARTED BACK UP AGAIN BUT THIS HAPPENED 2 OR 3 TIMES THIS YEAR WITH DIFFERENT ELECTRICAL FEATURES NOT WORKING MAKING THE CAR INOPERABLE AT TIMES. IN ADDITION, THE AIR CONDITIONING SYSTEM HAS CONTINUOUSLY BEEN DYSFUNCTIONAL. WE HAVE HAD IT TO THE DEALERSHIP A FEW TIMES FOR THIS PROBLEM. MOST RECENTLY IT WAS FIXED A COUPLE MONTHS AGO AND IT IS AGAIN NOT WORKING.

IT STARTED WITH CAR NOT STARTING BATTERY LOW , ONCE IT WOULD START 1 OF THE WINDOWS ROLLS DOWN BY ITS SELF , WHEN DRIVING AND STOPPING AT A STOP LIGHT, IT WOULD STALL HAD TO PUT IT PARK TO GET IT TO START IF LUCKY IT WOULD START RIGHT AWAY . ONCE HAD IT NOT WANT TO START ALL THE LIGHTS IN THE SHIFTER WERE ON ,AND COULD NOT TURN OFF OR ON HAD TO UNPLUG BATTERY TO BE ABLE TO START .THERE WAS A RED DOT ON THE DASH AND IT WAS SAYING IGN STABILITY FAILURE WAS ALSO HAVING TRANSMISSION KICK WITH FORCE LIKE I GOT HIT FROM BEHIND

WHILE DRIVING MY 2017 CHRYSLER PACIFICA ON 7/11/2017 THE MINIVAN COMPLETELY SHUT OFF IN THE MIDDLE OF THE INTERSECTION , I HAVE TO PUT IT IN PARK AND START THE VEHICLE AGAIN , HARD SHIFTING IS BEEN A COMMON ISSUE ON A DAILY BASIS .

DURING THE SEVERE BRAKING THE BELTS DID NOT BLOCK. MY SON HIT HIS HEAD VERY HARD IN THE FRONT SEAT. IT WAS VERY DANGEROUS, HE COULD BREAK HIS NECK.

HAVE TAKEN VEHICLE INTO DEALER 3 TIMES FOR HARD SHIFTING,CHECK ENGINE LIGHT, AND WHEN SLOWING DOWN AT TIME A HARD JERK ALMOST LIKE SOMEONE RUNNING IN THE BACK OF THE VEHICLE. THEY CLAIMED ONCE IT WAS THAT THE OIL NEEDED CHANGING AND THIS LAST TIME THAT IT HAD THE WRONG OIL AND OIL FILTER ( WHICH THE DEALER HAD DONE). THEY CAN NEVER HAD THE JERKING ISSUE OR THE HARD SHIFTING ISSUE REPEATED. ALSO RECENTLY IT HESITATES LIKE NO POWER WHEN HITTING THE GAS. OVER HAVING IT IN THE SHOP FOR 2 DAYS EACH TIME AND IT IS STILL UNDER WARRANTY WITH UNDER 30,000 MILES..

STALLING STOP/START FEATURE

WHEN CLOSING THE DRIVER SIDE SLIDING DOOR, IT BOUNCES BACK OPEN ONE TO MULTIPLE TIMES BEFORE LATCHING SHUT 90% OF THE TIME. WE CONFIRM THERE IS NOTHING IN THE WAY OF IT CLOSING. WE HAVE TAKEN IT TO THE DEALERSHIP UNDER WARRANTY MULTIPLE TIMES AND THEY ALWAYS STATE IT CANNOT BE REPLICATED. ALSO, ON THE PASSENGER SIDE SLIDING DOOR IF SOMETHING GETS IN THE WAY IT WILL ONLY OPEN A SMALL PORTION VERSUS OPENING ALL THE WAY UP OR SHUTTING COMPLETELY. IF A CHILD PUTS THEIR FOOT UP, THE DOOR WILL STOP WITHOUT OPENING BACK UP. THERE IS NO ALERT/WARNING ON THE DASHBOARD AND YOU EASILY DRIVE AWAY WITH THE SLIDING DOOR PARTIALLY OPEN, VERY DANGEROUS. ANOTHER ITEM, IF YOU LEAVE A BACK DOOR OPEN, THE VAN WILL ALLOW YOU TO PUT IT IN GEAR WITHOUT MANUALLY TAKING OFF THE PARKING ASSIST OR AGAIN NOTIFYING YOU THERE IS AN OPEN DOOR. IT WILL NOT DO YOU ANY GOOD TO SEND PICTURES BUT I CAN CERTAINLY SEND A VIDEO. THIS IS BEEN ONGOING SINCE APRIL 2018 WHEN WE PURCHASED THE VEHICLE INITIALLY.

WE BOUGHT THE CAR NEW AND THERE HAS BEEN AN ON GOING RANDOM PROBLEM CAR THAT FEELS LIKE A HARD JOLT, LIKE BEING HIT FROM BEHIND, A LOUD CLUNK NOISE AND HESITATION WHEN IT IS SHIFTING GEARS. IT STARTED SHORTLY AFTER 10,000 MILES AND STILL CONTINUES AT 50,000 MILES. IT HAPPENS THE MAJORITY OF THE TIME AT 15MPH BUT HAS HAPPENED AT 35 MPH ALSO. WE HAVE HAD TO BE CHECKED BY THE DEALERSHIP SEVERAL TIMES AND THEY CAN NOT DUPLICATE THE PROBLEM ON DEMAND. THEY HAVE UPDATED SOFTWARE AND REPLACED A MODULE BUT IT STILL OCCURS. THIS IS A SAFETY ISSUE AS WE HAVE NO IDEA WHEN THIS WILL HAPPEN AND COULD EASILY CAUSE AN ACCIDENT. THE LAST TIME IT HAPPENED FIVE TIMES WITHIN A TWO HOUR TIME PERIOD. WE DROVE STRAIGHT TO THE DEALER AND THEY KEPT THE CAR EIGHT DAYS AND WERE NEVER ABLE TO DUPLICATE THE PROBLEM SO WE WERE TOLD THERE IS NOTHING WRONG WITH THE CAR. IT IS JUST NOT TRUE. CHRYSLER CARES SAID SINCE THERE IS NOTHING TO FIX THEY CANNOT HELP US. WE HAVE NO CHOICE BUT TO GET RID OF THE CAR FOR THE SAFETY OF OUR FAMILY.

I TOOK MY CAR 2 TIMES ALREADY TO THE CHRYSLER SERVICE CENTER TO INVESTIGATE STEERING WHEEL PROBLEM, AND THEY TOLD ME THAT THEY COULDNT FIND OUT ANY PROBLEM. IT FEELS LIKE LOCKING WHEN YOU TURN THE STEERING WHEEL AND TURN TO OTHER WAY. MY 3 BABIES ARE RIDING IN THIS CAR AND I WORRY SO MUCH. IT HAPPENS LOW SPEED AND HIGH SPEED ALSO (30 - 70 MPH)

THE FORWARD COLLISON AND ADVANCE WARNING ACTIVE BRAKING SYSEM IS A FARCE. I HAVE TAKEN THE VEHICLE TO THE DEALER TO HAVE IT WORKED ON BUT TO NO AVIAIL. I HAD AN ACCIDENT AND THERE WAS NO WARNING AND NO BRAKING. AT ONE TIME THEY SUGGESTED IT WORKED BUT YOU NEEDED TO HAVE THE CRUISE CONTROL SYSTEM ON, ALTHOUGH THE TWO SYSTEMS USE THE SAME FORWARD CAMERA THEY ARE SEPARATE SYSTEMS. ANY DRIVER THAT RELIES ON THIS EXPENSIVE SYSTEM FOR ANY KIND OF AID IS IN FOR A DEADLY TRUTRH THAT THE SYSTEM IS DEFECTIVE. I HAVE REPEATREDLY TRIED TO TEST THE SYSTEM AND I GET NOTHING.

FIRST, THE TWO BATTERIES IN THE VEHICLES ARE FAILING PREMATURELY. OURS JUST FAILED ABOUT A WEEK AFTER THE START/STOP SYSTEM LIGHT ACTIVATED ON DASH. OUR VAN WAS PARKED FOR 7 DAYS AT AN AIRPORT AND UPON RETURNING FROM VACATION THE BATTERIES WERE DEAD AND UNABLE TO BE RECHARGED. IRONICALLY, MY SISTER-IN LAW IN CALIFORNIA WHOM WE WERE VISITING, HAD THE EXACT SAME PROBLEM WITH THEIRS WHILE WE WERE THERE. AGAIN, A 2017 CHRYSLER PACIFICA. MY RESEARCH SHOWS THIS IS A REOCCURRING ISSUE ALL ACROSS THE COUNTRY ACCORDING TO GOOGLE RESEARCH AND CARCOMPLAINTS.COM. SOME PEOPLE ARE HAVING THEIR VAN DIE OR STALL WHILE IN MOTION. SECOND, THERE IS A PROBLEM WITH THE PAINT BUBBLING UP AROUND THE HOOD EDGES. AGAIN, MY RESEARCH ON GOOGLE AND CARCOMPLAINTS.COM REVEALS MANY ARE SUFFERING THIS BUBBLING PAINT ISSUE. LAST, THE TRANSMISSION HAS AN EXTREMELY HARD SHIFT INTERMITTENTLY BETWEEN 10 TO 15 MPH. SO HARD IN FACT, IT FEELS AS IF YOU HAVE BEEN REAR ENDED. AGAIN, RESEARCH ON GOOGLE AND CARCOMPLAINTS,COM AND PACIFICA FORUMS, INDICATE THIS IS NOT AN ISOLATED ISSUE. MANY ARE EXPERIENCING THIS ISSUE.

FOR A YEAR NOW OUR TRANSMISSION SLIPS WHEN GOING INTO FIRST GEAR. THE VAN WILL COME TO A COMPLETE STOP AND THEN CONTINUE MOVING WHICH RESULTS IN A HARD JERK. IT WAS SO BAD ON A TRIP THAT THE CHECK ENGINE LIGHT CAME ON AND WE COULD NOT GET THE VAN OUT OF FIRST GEAR. WE WERE EVEN TRYING TO DRIVE OVER THE OHIO RIVER AT THE TIME! WE TOOK THE VAN TO THE DEALERSHIP. THE DEALERSHIP RESET THE VAN BUT THE ISSUES STILL OCCURRED. WE WERE INFORMED BY THE DEALER THAT CHYRSLER WILL NOT FIX THE ISSUES UNTIL OUR CHECK ENGINE LIGHT COMES ON AGAIN. WE CONTINUE TO HAVE THE JERKING ISSUES AND THE TRANSMISSION CONTINUES TO SLIP. NOW THE VAN WANTS TO EXCEL AT TIMES. WE ARE COMPLETELY FRUSTRATED WITH OUR VAN!! I AM THE PRIMARY DRIVER AND HAVE AN EXTREMELY BAD BACK! THE JERKING IS CAUSING ISSUES WITH MY BACK. WE WOULD NEVER RECOMMEND A CHRYSLER PACIFICA. I CAN'T BELIEVE CHRYSLER WILLING TO PUT US IN DANGER!!

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO HESITATE AND THE SECURITY SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE ENGINE SEIZED ON THE SIDE OF THE ROAD. THE CONTACT HAD TO JUMP START THE VEHICLE, BUT THE FAILURE RECURRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A NEW BATTERY WAS PURCHASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

PACIFICA TURNED ITSELF OFF WHEN TURNING LEFT SLOWLY ON A HILL. I HAD TO START IT AGAIN. NO WARNING LIGHTS OR OTHER INDICATORS.

HARD SHIFTING IN LOW GEAR (AND NOW SOMETIMES AT HIGH SPEED). THE PROBLEM BEGAN BEFORE 25,000 MILES. HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR A FIX. I'M ALWAYS TOLD THE PROBLEM CAN'T BE REPRODUCED. I'M NOW JUST WAITING FOR THE TRANSMISSION TO FAIL. THIS IS UNACCEPTABLE.

AUG 2017 PURCHASED AT 14K MILES, THEN RATTLE NOISE ON START UP, THEN RATTLE NOISE UPON PRESSING THE GAS PEDAL WHILE ACCELERATING OR DE ACCELERATING, NOW DOWNSHIFTING HARD, SHIFTING HARD TO THE POINT IT GETS STUCK FOR A SECOND, PEOPLE HAVE ALMOST REAR ENDED ME, I HAVE ALMOST REAR ENDED PEOPLE PRESSING GAS TO GET IT TO GO AND IT STICKING THEN SUDDENLY SPEEDING UP

WHEN THE CAR IS EITHER STOPPED, IN PARK, OR SHUT OFF AND YOU OPEN EITHER SECOND ROW POWER SLIDING DOOR IT WILL OPEN 99% OF THE WAY AND THEN CLOSE ON ITS OWN. THE SAME IS TRUE IF YOU ARE TRYING TO CLOSE THE DOOR, IT WILL CLOSE ALMOST ALL THE WAY AND THEN JUST REOPEN. SOMETIMES IT CAN TAKE NUMEROUS TRIES BEFORE THE DOOR OPENS OR CLOSES COMPLETELY. THERE ARE NO OBSTRUCTIONS, OR ANYTHING AT ALL IN THE WAY THAT WOULD CAUSE THIS TO HAPPEN. I PICKED A DATE OF JUNE 3RD BECAUSE YOU ASKED FOR A SPECIFIC DATE, BUT THIS HAPPENS ALL THE TIME.

HARD SHIFT WHILE DRIVING AT AROUND 15 MPH. IT FEELS LIKE HITTING BY ANOTHER CAR FROM BACK. IT OCCURS EVERY TIME I SPEED UP SLOWLY AROUND 15 MPH. TOOK IT TO DEALER AND DEALER TOLD ME IT WAS BECAUSE IT IS 9 SPEED TRANSMISSION AND THE SHIFT RANGE IS NARROW, AND THEY CAN DO NOTHING ABOUT IT. VERY DISAPPOINTING. AND NOT SURE IF IT WILL DAMAGE TRANSMISSION.

I HAVE HAD MULTIPLE ELECTRICAL PROBLEMS WITH MY 2017 PACIFICA THAT BEGAN ROUGHLY ONE YEAR INTO MY 39 MONTH LEASE (CURRENTLY 22 MONTHS IN). THE AUTO START/STOP INDICATOR AND A MESSAGE SAYING THE HOOD IS OPEN WHEN IT'S NOT REPEATEDLY SHOWS ON THE DASH WHEN DRIVING AND WHEN STATIONARY. THESE ISSUES WERE SUPPOSEDLY "FIXED" TWICE NOW WITH A THIRD APPOINTMENT IN A FEW WEEKS (TAKES FOREVER TO GET IN TO THE DEALER AND I'M FED UP WITH HAVING TO RENT A VEHICLE WHILE THE DEALER "FIXES" THE PROBLEM). ALSO, THE CAR HAS STALLED AT LEAST 10 TIMES IN THE PAST YEAR, MOST RECENTLY YESTERDAY, WHICH REQUIRES ME TO SHIFT TO PARK AND RESTART THE VEHICLE. THIS TOO WAS SUPPOSEDLY "FIXED" EACH TIME THE DEALER HAD IT IN THE SERVICE DEPT. I WAS VERY LUCKY THAT THE CAR WAS SITTING IDLE AT A RED LIGHT OR STOP SIGN DURING EACH OF THESE OCCURRENCES. I WOULD HATE TO THINK OF WHAT COULD HAPPEN IF I WAS DRIVING AT ANY RATE OF SPEED AND THE VEHICLE STALLED. ADDITIONALLY, THE BATTERY INDICATOR HAS COME ON TWICE NOW IN THE PAST TWO DAYS, WHICH SUGGESTS THE BATTERY ISN'T CHARGING RIGHT. HOWEVER, I CHECKED THE BATTERY VIA THE VEHICLE INFORMATION SECTION ON THE DASH AND THE BATTERY IS RUNNING APPROPRIATELY. I WILL CONTINUE TO MONITOR THAT AS WELL AND HAVE THE DEALER CHECK IT AT THE APPOINTMENT IN A FEW WEEKS. WITH ALL OF THAT BEING SAID, THESE PROBLEMS SHOULD NOT BE OCCURRING IN A VEHICLE THAT IS NOT EVEN TWO YEARS OLD! THESE ARE SAFETY CONCERNS THAT HAVE THE POTENTIAL TO CAUSE SERIOUS HARM TO THE DRIVER/PASSENGER

THE BRAKE PEDAL BECOMES HARD AND A LOUD HISSING AIR SOUND COMES FROM THE BRAKE PEDAL. PEDAL ALSO PUMPS ON ITS OWN WHILE AT A STANDSTILL. BRAKE BOOSTER IS LEAKING VACUUM. THIS OCCURS UNDER ALL DRIVING CONDITIONS AND TIMES OF DAY.

TL* THE CONTACT OWN A 2017 CHRYSLER PACIFICA. WHILE DRIVING 14-18 MPH, WHEN EITHER ACCELERATING OR DECELERATING, THE VEHICLE EXPERIENCED A HARD SHIFT. THERE WERE NO WARNING INDICATORS OR SIGNALS ILLUMINATED IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, 248-331-9937) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN UPDATE AND THERE WERE NO FAILURES WITH THE BRAKES OR SHIFTER. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

I WAS PULLING OUT INTO TRAFFIC AND TRIED TO ACCELERATE AND THE VEHICLE WOULDNT UNTIL I HEARD AND FELT AN ENORMOUS BANG FROM THE TRANSMISSION FINALLY SHIFTING. HAD I NOT HAD A CENTER LANE I WOULDVE BEEN HIT BY ANOTHER VEHICLE. DEALERSHIP STATED THEY CAN NOT REPLICATE IT SO NOTHING IS WRONG. IM AFRAID TO DRIVE IT ESPECIALLY WITH MY FAMILY.

THE VEHICLE HAS MADE TRANSMISSION NOISES FROM 11K MILES ON. THEY IMMEDIATELY REPLACED THE FIRST TRANSMISSION, THEN SECOND ONE BEHAVED THE SAME. THERE IS A CLUNKING NOISE WHEN YOU TOUCH THE GAS. I FILED COMPLAINT, TOOK IT BACK IN NUMEROUS TIMES, THEY CLAIM "IT JUST DOES THAT" NOW THE VEHICLE IS DIFFICULT TO ACCELERATE IN DANGEROUS SITUATIONS, PUSHING DOWN THE GAS, THE CAR DOES NOT SHIFT APPROPRIATELY.