2017 Chrysler Pacifica complaints

When using service brakes and trying to stop the vehicle, I have to push down on the brake pedal multiple times to get the vehicle to stop. Which caused me to almost run several red lights and stop signs. While stopped at a stop light, and my foot is on the brake pedal, the pedal goes to the floor and I have to push down on the brakes multiple times. There is also air noise when pushing down on the brake pedal.

Our 2017 Chrysler Pacifica was stopped in traffic on Clinton River Road, Sterling Heights Michigan. When we engaged the gas pedal the vehicle would not start. The vehicle has the engine stop/start feature. By that we mean when the vehicle stops the engine stops and restarts when the gas pedal is depressed. Because we were blocking traffic, the police called for a tow truck which costs us $100. The dealer diagnosed the problem to be the starter with an estimate of $750, Because we had purchased the MOPAR extended warranty our cost was $200. The dealer also informed us that there is no way to permanently disable the stop/start feature. We believe this feature is a safety issue because we never now when the vehicle will not start after stopping and could cause a major traffic jam as it for us. Also, without the extended warranty the total cost would have exceeded $800. Thank you

We’ve written the NHTSA in the past and have not received a response. We understand Covid was a problem that messed a lot of things up and we’ve been patient until now and we’re writing again hoping for a long awaited response. We purchased new (on 03/10/17) a 2017 Chrysler Pacifica with the factory installed tow package, which Dealer and Chrysler Corp claimed it could tow 3600 pounds, so we can purchase and tow a 3500 pound RV but since the van purchase we have learned that we need trailer brakes on any trailer weighing more than 2500 pounds so the van and trailer could stop safely. After much investigation and many calls with our Dealer, Chrysler Corporation and many RV Dealers, it turns out the 2017 model year that Chrysler Corporation claimed it could tow up to 3600 pounds, can not In fact safely tow over 2500 pounds without a brake controller/trailer brakes and our van, which was purchased with the factory tow package, was not designed or wired to accommodate the necessary brake controller to tow over 2500 pounds and it can not be retrofitted with a necessary brake controller. The Dealer advised taking the matter up with Chrysler Corporation and Chrysler advised taking the matter up with the Dealer, and neither will resolve the safety issue. Can you please tell us if this is a safety issue or if in your opinion we can safely tow a 3500 pound RV without a brake controller and trailer brakes or do you recommend we seek legal counsel. Thanks very much for your time and expe

When making a gradual turn it sometimes feels as if the power steering is stuck in the direction of the turn.

VEHICLE WILL NOT GIVE POWER ON TAKE OFF AND WILL NOT GIVE POWER AT 45-55 MPH. THIS HAS CAUSED MANY ISSUES WHERE ACCIDENTS COULD HAVE BEEN CAUSED. TOOK TO MULTIPLE DEALERSHIPS AND THEY BOTH SAID IT WAS THE WAY THE 9-SPEED AUTOMATIC BEHAVED. A VEHICLE SHOULD NOT BEHAVE IN A WAY THAT IS A SAFETY CONCERN. THEY COULD NOT FIX THE ISSUE BECAUSE IT IS THE VEHICLE ITSELF.

THE LAST COUPLE OF WEEKS NOTICED THAT WHILE DRIVING THE STEERING WHEEL SEEMS TO LOCK, AND HAVE TO ALMOST JERK MOVE IT. ALSO IT BECOMES VERY STIFF. CALLED THE DEALER ABOUT ANYONE REPORTING THIS ISSUE OR ANY RECALLS, THEY SAY NO.

LST YEAR OUR TRANSMISSION BEGAN TO MAKE "CLUNKING" SOUNDS AND FELT LIKE WE WERE GETTING "REAR-ENDED". LOCAL DEALER SAID IT WAS A NEEDED SOFTWARE UPDATE ON A COMPUTER. DID THE REPAIR AND WORKED WELL FOR A YEAR. NOW, IT IS STARTING TO DO THAT AGAIN BUT NOT FREQUENTLY. I AM REPORTING THIS BECAUSE THERE SEEMS TO BE QUITE A FEW OTHER SIMILAR COMPLAINTS ABOUT THIS.

THIS VEHICLE IS A HANDICAP CONVERSION VAN MODIFIED BY REVABILITY / VMI IN THE MODIFICATION - REVABILITY HAS REPLACED THE FACTORY FUEL TANK WITH ONE OF THEIR OWN DESIGN AND CONSTRUCTION. IN DOING SO - THEY USE THE CHRYSLER FACTORY COMPONENTS SUCH AS THE FUEL PUMP, FUEL GAUGE SENDER UNIT, EMISSIONS CONNECTIONS, ETC. HOWEVER - THE FUEL GAUGE HAS NEVER WORKED PROPERLY SINCE I PURCHASED THE VAN AND IT GIVES MISLEADING INFORMATION ABOUT THE FUEL LEVEL. IT REGISTERS ONLY 3/4 FULL ON THE DASH WHEN IN FACT THE TANK IS FULL. IF YOU TRY TO ADD ANY MORE FUEL (AS I FOUND OUT WHEN I FIRST PURCHASED THE VAN) - IT AFFECTS THE EMISSIONS CONTROLS SEVERELY AND MAKES THE VAN UN-DRIVABLE; IN FACT THE ENGINE WILL STALL UNEXPECTEDLY IN TRAFFIC WHICH IS A SEVERE HAZARD. FURTHER - THE LOW TANK LEVEL IS UNPREDICTABLE SO YOU ARE NEVER SURE WHEN TO REFILL, IF THE FUEL GETS TOO LOW THEN THE ENGINE CAN ALSO STOP IN TRAFFIC. THE COMPANY IS WELL AWARE OF THIS PROBLEM BUT CANNOT FIX IT. I HAVE HAD IT TO THE ORIGINAL SELLING DEALERSHIP (JAY HATFIELD MOBILITY IN LEE'S SUMMIT MISSOURI) SEVERAL TIMES AS REVABILITY SAID THE REPAIRS WERE COVERED UNDER THEIR MANUFACTURES WARRANTY. THE DEALERSHIP HAS BEEN UNABLE TO FIX THE PROBLEM AND HAS SINCE NOT RENEWED THEIR CONTRACT WITH REVABILITY. SO THE PROBLEM STILL EXISTS AND THE POWERTRAIN 'CHECK ENGINE' LIGHT COMES ON PERIODICALLY - WHICH JAY HATFIELD MOBILITY SAID THEY HAD NOTHING TO DO WITH AND WOULD NOT DO ANY FURTHER REPAIRS. MY WIFE IS HANDICAPPED AND IN DAILY REHAB

WHEN IN MOTION, USUALLY FROM FIRST GEAR SHIFTING TO SECOND GEAR, THE TRANSMISSION WILL JOLT OR BANG, AT WHICH POINT I HAVE TO LET OFF THE GAS PEDDLE TO ALLOW IT TO LET'S SAY, CATCH UP, ON THE SHIFT. IT CLUNKS FAIRLY HARD, NOT SURE WHY CHRYSLER HAS NOT RECALLED FOR THIS ISSUE. WE HAVE ALSO HAD ISSUES WHEN WE GO OVER THE TOP OF A HILL WITH THE CRUISE CONTROL ON AND START GO DOWN THE HILL AND THE VEHICLE WILL PICK UP SPEED AND THE TRANSMISSION WILL DOWNSHIFT AND THE ENGINE RPM WILL SPIKE UP TO 3000-4000 RPM. AS I KNOW THIS IS GOING TO HAPPEN, I DO SHUT THE CRUISE OFF WHEN THIS HAPPENS AND IT WILL SETTLE BACK TO NORMAL OPERATION. WE HAVE HAD IT TO OUR CHRYSLER DEALER FOR THE TRANSMISSION ISSUE WITH THE CLUNKING AND THEY JUST SHRUGGED IT OFF AND DO NOTHING AT ALL. I CANNOT PUT A DATE ON THE ACTUAL OCCURRENCES BECAUSE IT IS ONGOING AND STILL DOES IT AT RANDOM AT TIMES. ALSO, I CANNOT REALLY GIVE ACTUALLY DATES AND MILEAGE AS TO WHEN THIS HAPPENS AS IT IS RANDOM.

OCCASIONALLY, WHEN ACCELERATING FROM A STOP, OR LOW SPEED, THE ENGINE SEEMS TO INCREASE RPMS WHILE THE CAR TEMPERARILY SLOWS, AND THEN THE CAR LURCHES FORWARD AND EMITS A LOUD MECHANICAL CLANK. THE WHOLE SENSATION IS SIMILAR TO MY CAR BEING "REAR-ENDED" BY ANOTHER VEHICLE.

LOSS OF POWER STEERING WHEN DRIVING

THE POWER STEERING WOULD GO OUT, A NOTICE WOULD COME UP STATING " POWER STEERING UNAVAILABLE", THEN THE POWER STEERING WOULD WORK FOR ABOUT 60 SECONDS AND GO OUT AGAIN AND THEN REPEAT THE PROBLEM. THIS JUST STARTING HAPPENING ON 4/10/21. WE HAD JUST GOTTEN INTO THE VAN AND STARTED DRIVING, WE WENT ABOUT 1/2 MILE, IT HAPPENED A TOTAL OF 4 TIMES. WE TURNED AROUND AND BROUGHT THE VEHICLE BACK HOME AND IT HAPPENED 2 MORE TIMES

ISSUE WITH HORN, LIGHTS, COOLENT, ENGINE GASKETS, PARK BRAKES STICKING, TURNING SIGNAL,, ELECTRICAL AL CONNECTED SOME HOW BUT 4 CHRYSLER DEALERS AND THEY CAN'T DUPLICATE IT EVEN WITH PICS AND VIDEO I'VE SHOWN.PAYING FOR CAR I CAN'T USE. ANY OTHER SIMILAR ISSUES OR AM I THE ONLY ONE DRIVING THE GHOST CAR.

FROM A STOP AT A STOP LIGHT, WHEN LIGHT TURNED GREEN ACCELERATED TO ABOUT 18 MPH (GOING STRAIGHT THROUGH LIGHT) THEN LOST ALL POWER (WITH ACCELERATOR STILL DEPRESSED) WHILE IN MIDDLE OF THE INTERSECTION. AT THAT SAME TIME A NOTIFICATION DISPLAYED ON THE DASHBOARD FOR ABOUT 5 SECONDS STATING "ADAPTIVE CRUISE CONTROL (ACC) OFF". AFTER ABOUT 5 SECONDS NOTIFICATION DISAPPEARED AND POWER RETURNED TO VEHICLE. THIS EXACT ISSUE HAPPENED TWICE IN THE SAME DAY.

I WAS DRIVING IN STOP-N-GO TRAFFIC BETWEEN 0-25 MPH FOR ABOUT 10 MINUTES, WHEN THE CAR STOP RESPONDING TO ACCELERATION. THE ENGINE WAS STILL ON. I WAS LUCKY TO BE ABLE TO PULL OVER TO THE LEFT SHOULDER, BUT THERE WAS A LOT OF TRAFFIC BEHIND ME, AND COULD HAVE BEEN REAR-ENDED WITH MY FAMILY INSIDE THE VEHICLE. ONCE I PULLED OVER, I SAW THAT THE "ENGINE FAULT", "PARKING BRAKE FAULT" LIGHTS HAD COME ON, AND THE DASH DISPLAYED "TRACTION CONTROL DISABLE". THERE WERE OTHER MESSAGES THAT CAME UP. I TRIED TO PUT THE CAR IN "PARK", BUT THE SHIFTER DIDN'T RESPOND. I TURNED OFF THE VEHICLE AND STARTED IT BACK UP. ALL THE FAULT LIGHTS WERE STILL ON, AND THE SHIFTER WAS BLINKING BETWEEN "P" AND "L" FOR NO REASON. I SHUT OFF THE ENGINE AGAIN, AND ATTEMPTED TO RESTART A SECOND TIME, WITH THE SAME RESULT. I SHUT OFF THE ENGINE AGAIN AND WAITED FOR ABOUT 3 MINUTES BEFORE RESTARTING. THIS TIME I WAS ABLE TO PUT THE CAR INTO D, AND GO TO THE DEALER TO CHECK UP. NEEDLESS TO SAY, THIS WAS VERY DANGEROUS, NOT KNOWING IF THE CAR COULD MALFUNCTION AGAIN AND IF I WOULD LOSE CONTROL AGAIN. I HAVE TAKEN THIS VEHICLE TO THE DEALER 3 TIMES BEFORE REGARDING A ROUGH GEAR CHANGE AT LOW SPEED. EACH TIME THE DEALER UPDATED THE PROGRAM ON THE TRANSMISSION CONTROL MODULE (TCM) PER CHRYSLER FACTORY BULLETIN, AND TOLD ME TO DRIVE IT AND EVENTUALLY THE COMPUTER WILL "LEARN" MY DRIVING HABIT (AS IF SOMEHOW I AM AT FAULT FOR ACCELERATING THE VEHICLE). ON THIS OCCASION, THE DEALER REPLACED THE TCM, BUT GAVE ME NO ASS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD VEER TO THE RIGHT MAKING THE VEHICLE DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THE VEHICLE HAD ISSUES WITH THE START/STOP SYSTEM. THE CONTACT STATED THE START/STOP SYSTEM MALFUNCTION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHFORK CHRYSLER DODGE JEEP RAM (17725 SOUTH FWY, MANVEL, TX 77578) WHERE IT WAS DIAGNOSED WITH THE AUXILIARY BATTERY CABLE NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

MY VAN HAS 54,000 MILES IT'S NOT VERY OLD AND THE TRANSMISSION IS SKIPPING (UP SHIFTING, DOWN SHIFTING, AND HIGHWAY DRIVING) I KEEP TAKING IT TO THE DEALER SHIP THEY KEEP RUNNING UPDATES ON IT AND IT'S STILL SKIPPING. THE VAN HAS A VERY ROUGH IDLE (KEEPS FEELING LIKE IT'S GOING TO TURN OFF WHILE IT'S IN PARK) SOMETHING IS WRONG WITH IT AND THE DEAL SHIP THINKS IT'S OKAY. WELL IT'S NOT. THE FRONT HOOD HAS BUBBLES IN THE PAINT AND IT'S STILL A NEW VEHICLE HOW AM I TO THINK I WILL BE OWNING THIS VAN FOR ATLEAST 10 MORE YEARS AND IT'S BECOMING RUSTED ALREADY.

ALTHOUGH THE PROBLEM IS NOT THERE WITH EVERY ACCELERATION, THE VAN SEEMS TO BE TUGGING, THEN JUMPING/PUSHING FORWARD, AND THEN RESUMING ACCELERATION. THIS USUALLY HAPPENS AFTER BEING STOPPED AND ACCELERATING TO GO AT AROUND 20MPHS. I HAVE ALSO HAD THIS HAPPEN WHEN TURNING AND MERGING ON TO TRAFFIC AROUND TOWN WHICH HAS CAUSED ONCOMING CARS TO HAVE TO DECELERATE DUE TO MY ACCELERATION DELAY. I'VE HAD THE CAR CHECKED OUT BY THE DEALERSHIP AND HAVE BEEN TOLD THAT THEY ARE UNABLE TO REPLICATE THE PROBLEM, YET I'M DRIVING AROUND TOWN WORRIED THAT I WILL GET IN A WRECK BECAUSE OF THE RANDOM FAILURE TO ACCELERATE SMOOTHLY. WHAT'S EVEN MORE CONCERNING IS THAT THERE ARE THOUSANDS OF COMPLAINTS LIKE MINE ONLINE, YET DEALERSHIPS ARE UNABLE TO REPLICATE THE ISSUE (ONE EXAMPLE: HTTPS://M.CARCOMPLAINTS.COM/CHRYSLER/PACIFICA/2017/DRIVETRAIN/POWER_TRAIN.SHTML). NOT SURE WHAT ELSE TO DO.

THE MINIVAN SUDDENLY SHUT-OFF WHILE CRUISING AT 45 MILES/HOUR. ALMOST REAR ENDED BY ANOTHER VEHICLE ALONG WARREN ROAD AND WAYNE RD IN WESTAND ,MI. PUSHED THE IGNITION BUTTON AGAIN AFTER CAR IN STOP MOTION. NO MALFUNCTION INDICATOR LIGHT AFTER INCIDENT.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE INADVERTENTLY DOWNSHIFTED AND THE VEHICLE SLOWED DRASTICALLY ALMOST COMING TO A STOP. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER CHRYSLER DODGE JEEP (2158 BALTIMORE PIKE, OXFORD, PA, 19363) TO BE DIAGNOSED HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE PERSISTED OCCASIONALLY. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 277,550.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AND MAKING A SLIGHT RIGHT TURN, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THE CONTACT MANUALLY CENTERED THE STEERING WHEEL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVE DENNIS CHRYSLER JEEP DODGE RAM (4232 COLONEL GLENN HWY, DAYTON, OH 45431) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

MY 2017 CHRYSLER PACIFICA LIMITED PASSENGER SLIDING DOOR FELL OFF TODAY. VAN WAS STATIONARY. MY KIDS OPENED THE DOOR WITH THE AUTOMATIC OPEN BUTTON ON OUTSIDE DOOR HANDLE. THE DOOR OPENED AND THEN THE KIDS GOT IN THE VAN AND PUSHED THE INTERIOR CLOSE BUTTON AND THE DOOR GOT JAMMED. THEN MY WIFE TRIED TO MOVE IT AND COULDN'T GET IT TO OPEN ALL THE WAY OR CLOSE. SHE THEN REALIZED A PART WAS SITTING ON THE GROUND AND HAD FALLEN OFF. THIS IS WHEN I GOT CALLED TO LOOK AT THE VAN. LUCKILY, THE DOOR DIDN'T FALL TO THE GROUND AND INSTEAD FELL OFF ITS TRACK ON THE BOTTOM HINGE THAT POWERS THE DOOR BACK AND FORTH. THE PART THAT FELL OFF IS THE BRACKET TO HOLD THE DOOR UP AND KEEP IT ATTACHED CLOSE TO THE TRACK THAT SITS RIGHT ON THE REAR BOTTOM OF THE SLIDING DOOR OPENING ON THE BODY OF THE VAN. VERY ODD PIECE TO FALL OFF BECAUSE TWO BOLTS HOLD IT ON AND CAN ONLY BE REMOVED BY TAKING THE DOOR TRIM PIECE ALL THE WAY OFF. IT IS IN A HARD TO REACH PLACE THAT A USER ERROR CANNOT LIKELY CAUSE.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED AFTER SHIFTING GEARS FROM REVERSE TO DRIVE, THE REAR BACKUP CAMERA IMAGINE REMAINED ON THE DISPLAY SCREEN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V886000 (BACK OVER PREVENTION, EQUIPMENT) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

USUALLY WHILE DRIVING SLOW (EX. SLOW ROLL RIGHT HAND TURN, DRIVING THROUGH A PARKING LOT, OR IN STOP AND GO TRAFFIC) LETTING OFF OF THE ACCELERATOR AND UPON USING ACCELERATOR TO START SLOW ACCELERATION THE CAR KICKS UPON ACCELERATION. FEELS LIKE SOMEONE HITS YOU FROM BEHIND. ALSO APPEARS AS THOUGH TRANSMISSION IS TRYING TO FIND A GEAR AND FINALLY ENGAGES WITH A KICK. THIS VEHICLE HAS BEEN AT THE DEALERSHIP FOR THIS REASON MULTIPLE TIMES WITH NO RESOLUTION, STATING THE ISSUE COULD NOT BE REPLICATED. HAVE ALSO OPENED THREE CASES WITH CHRYSLER CARE WHICH WERE CLOSED FOR THE SAME REASON. THE TRANSMISSION KICK OCCURS AT RANDOM TIMES AND CAN'T BE REPLICATED ON-DEMAND.

LOSS OF POWER STEERING INTERMEDIATELY

THE BATTERY WON'T STAY CHARGED. I HAVE REPLACE MY BATTERY LAST YEAR

THE STEERING WHEEL OFTEN "STICKS" OR "CATCHES" WHILE DRIVING. IT HAPPENS ON BOTH CITY STREETS AND HIGHWAYS, GENERALLY AFTER TURNING THE STEERING WHEEL. THERE WAS A RECALL ON THE VEHICLE WHICH AFFECTED THE POWER STEERING. EVEN AFTER HAVING THE VEHICLE SERVICED TO ADDRESS THE RECALL, THE PROBLEM PERSISTS. THE MECHANIC SAYS THE PROBLEM IS WITH THE RACK AND PINION, WHICH NEEDS TO BE REPLACED. THERE SHOULD NOT BE PROBLEMS WITH THE RACK AND PINION ON A 4-YEAR-OLD VEHICLE. I AM WONDERING IF THE PROBLEM THAT NECESSITATED THE RECALL ALSO COMPROMISED OR DAMAGED THE RACK AND PINION.

STEERING WHEEL GETS STUCK ON TURNS EVEN SLIGHT ONES HAVE TO PULL IT IN CORRECT DIRECTION. LIGHTS ON DASH GO OFF AS I DRIVE AT NIGHT IS TERRIBLE. SIDE SLIDING DOORS, BACK DOOR HAVE OPENED BY SELF AS I APPROACHED VEHICLE. RADIO VOLUME USED TO GO UP AND DOWN, SAME FOR THE PARKING BRAKE AS I PARKED, IT ALSO WHILE DRIVING MAKES LOUD BUNK NOISE AND AS IT SHOLTS LIKE WHIP LASH TO MY NECK AND SPINE. THE TIRES LOOSE AIR RIGHT AWAY. MOST IMPORTANT IS STEERING AND SHOLT. I DRIVE FOR A LIVING AND THESE ARE SO DANGEROUS. DEALER IN HOMESTEAD ACKNOWLEDGED ISSUES, BUT STILL SAME WAS TOLD WAS FIXED, YET I WAS TO BE CHARGED TO JYST HAVE IT CHECKED $120, WORST SERVICE EVER AT ALL 3 DIFFERENT DEALERS, CUSTOMER SERVICE IS TERRIBLE WAIT TIME FOR OUL CHANGE IS OVER 2 HRS ONE TIME. AM TOTALLY DISSATISFIED WITH THIS VEHICLE. THE ONLY GOOD THING IS THE DROP SESTS BUT I ALMOST GOT SQUEEZED IN WHILE MOVING ABOUT NO SENSOR STOPS IT.

30,390WHILE CRUISING ON INTERSTATE, (2/6/21, 3:17 PM, DRIZZLING, 55 DEGREES F, AT 70 MPH IN CRUISE CONTROL) INSTRUMENT PANEL GOES BLACK, ENGINE SHUTS OFF, POWER STEERING GOES OFF, RT PASSENGER WINDOW DESCENDS ALL THE WAY, WIPERS GO OFF, CRUISE GOES OFF, GEAR INDICATOR SWITCHES (ON IT'S OWN FROM DRIVE TO NEUTRAL, TO PARK. COASTING TO SIDE LEFT OF SIDE OF THE (UNDER CONSTRUCTION) SHOULDER (RT SHOULDER IS BLOCKED BY JERSEY BARRIERS) INSTRUMENT CLUSTER COMES BACK ON. I SHIFT FROM PARK TO NEUTRAL, TO DRIVE, WITH NO EFFECT ON DRIVABILITY. I STOPPED OFF THE ROADWAY AND SHUT OFF THE IGNITION. INSTRUMENT CLUSTER HAS BATTERY AND FCW WARNING LIGHTS ON. THERE IS A DISTINCT SMELL OF AN ELECTRICAL FIRE. I CHECK UNDER THE HOOD TO LOOK FOR OBVIOUS FIRE SOURCES. NONE ARE APPARENT. I CHECKED THE BATTERY CONNECTION. THIS APPEARS AS NORMAL FOR THIS VEHICLE, NOT TIGHT ' BUT NOT LOOSE EITHER. I CHECKED THE FUSE BOX. I DID NOT HAVE A FUSE INDICATOR TOOL WITH ME AND DID NOT ATTEMPT TO PULL FUSES. SEEING NO OBVIOUS FIRE SOURCES I SHUT THE HOOD. FIVE MINUTES AFTER STOPPING I TRIED THE IGNITION AGAIN AND THE CAR STARTED. THE RT PASSENGER WINDOW WAS TO 3' SHORT OF CLOSED, THEN IT STOPPED. I PULLED BACK ON THE HIGHWAY AND RESUMED THE TRIP. THE FCW WARNING LIGHT WAS STILL ON. CRUISE CONTROL WAS UNAVAILABLE. THE DRIVER'S SIDE MIRROR WARNING INDICATOR WAS ON. ON 2/7/21 I CHECKED THE CAR. ALL POWER DEVICES ON THE RT FRONT DOOR WERE NOT ACTIVE. I CHECKED THE FUSES AND DETERMINED THAT AT LEAST ONE HAD FAILED (

VAN JUMPED AND BUCKED WHILE DRIVING IN A PUBLIX SHOPPING CENTER PARKING LOT MY HEAD WENT BACK AND FORTH WITH A LOT OF FORCE DEFINITELY NOT NORMAL.THE VAN WAS IN MOTION DRIVING SLOWER THREW LOT.

POWER TRAIN UNAVAILABLE. ENGINE WON'T START. THE VEHICLE IS NOT IN MOTION. THIS HAS HAPPENED TWICE IN THE LAST THREE WEEKS.

FUEL PUMP NOZZLES DON'T WORK WITH PACIFICA AND AUTO SHUT OFF EVERY SECOND. THERE MUST BE SOMETHING WRONG WITH DESIGN WHERE NOZZLE SENSES FUEL AND SHUTS OFF. THIS IS NOT ONLY SUPER ANNOYING BUT A SAFETY HAZARD. SINCE THE FUEL PUMP AUTO SHUTS OFF EVERY TWO SECONDS, I HAVE TO KEEP PRESSING IT AND DON'T KNOW WHEN IT IS FALSE AND WHEN IT IS REALLY A FULL TANK. THIS RESULTS IN OVERFLOW (TOP OFF EFFECT) WHICH IS HAZARDOUS!!! THIS IS NOT ISOLATED.... 4 OUT OF 5 PUMPS DO THIS! PLEASE HELP AS I KNOW OTHERS HAVE SAME ISSUE FROM THE ONLINE FORUMS. I CAN PROVIDE VIDEO OF THIS.

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO STALLING ENGINE. *LD THE CONSUMER STATED THE VEHICLE WOULD NEARLY STALL AND THEN LUNGE FORWARD WHILE BEING DRIVEN. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE DEALER UPDATED THE VEHICLE SOFTWARE BUT, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT RESPONDED TO THE CONSUMER'S COMPLAINT. *JS

THE PARK ASSIST STOPPED WORKING AND THE VEHICLE WAS BROUGHT IN TO BE ASSESSED. I CALLED TO CHECK ON THE VEHICLE AND WAS TOLD AN UPDATE NEEDED TO BE PERFORMED TO RESOLVE THE PROBLEM. CHRYSLER HAS IDENTIFIED THIS AS A ISSUE AND ADDED/UPDATED A TECHNICAL BULLETIN FOR A POTENTIAL RESOLUTION OF THE PROBLEM; THIS IS A $185 PROBLEM PRETAX. THE PARK ASSIST FEATURE IS ONLY ACCESSIBLE AT SPEEDS BELOW 8~10 MPH AS IT IS DESIGNED TO DETECT AVAILABLE PARKING SPOTS FOR PARALLEL OR PERPENDICULAR PARKING AND AUTO PARKS THE VEHICLE, WHILE THE DRIVER IS STILL RESPONSIBLE FOR CONTROLLING THE ACCELERATOR AND BRAKE. THIS PROBLEM IS KNOWN BY CHRYSLER AND A RECALL HAS FAILED TO BE DISTRIBUTED TO CUSTOMERS; ALTHOUGH, NOT A SAFETY CONCERN CUSTOMERS PAYED FOR THIS FEATURE AND IT SHOULD NOT STOP WORKING DUE TO A SOFTWARE UPDATE. FURTHER MORE SOFTWARE UPDATES FOR THIS FEATURE SHOULD BE PART OF THE COST OF PURCHASING THE FEATURE AND THE PARK ASSIST FEATURE SHOULD STILL OPERATE AS THE SYSTEM IS NOT IN COMMUNICATION WITH A NETWORK. THANK YOU FOR YOUR TIME AND SUPPORT, HAVE A GOOD DAY.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTDOWN AND CEASED WITHOUT WARNING. THE CONTACT CALLED CROWN CHRYSLER DODGE JEEP RAM FIAT (2120 CHAPMAN RD, CHATTANOOGA, TN 37421; (844) 372-1835) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 60,028.

TWO ISSUES. FIRST, WHEN ACCELERATING, SOMETIMES THE TRANSMISSION DISENGAGES FOR ABOUT 1-2 SECONDS AND THEN REENGAGES AND CAUSES A SUDDEN JERK MOTION FORWARD. HAPPENS 3-4 TIMES A MONTH. THIS WILL HAPPEN ON BOTH CITY STREETS AND HIGHWAYS. THIS HAS STARTED OVER 3 YEARS AGO. SECOND, THE ENGINE WILL STALL/SHUT OFF AT RANDOM TIMES ON CITY STREETS. IT OCCURS WHEN GOING OVER A SPEED BUMP AND ALSO OCCURS WHEN MAKING A U-TURN. IT TAKES QUICKLY SHIFTING BACK TO PARK, THEN PRESSING BRAKE AND START BUTTON TO START BACK UP. THIS HAS STARTED HAPPENING WITHIN THE LAST 3-6 MONTHS.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING OR WHILE ACCELERATING, THE VEHICLE INTERMITTENTLY LOST POWER. THE CONTACT ALSO STATED THAT AN ABNORMAL SOUND CAME FROM THE STEERING WHEEL AFTER GOING OVER A BUMP IN THE ROADWAY. THERE WAS NO WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE ALARM ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A POWER STEERING ASSIST FAULT. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO NORMANDIN CHRYSLER DODGE JEEP RAM FIAT DEALER (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

WHILE DRIVING PRIMARILY AT LOWER SPEEDS WHEN BRAKING AND THEN APPLY ACCELERATION THE TRANSMISSION SUDDENLY HARD SHIFTS. A NUMBER OF TIMES IN INTERSECTIONS IT IS AS THOUGH THE TRANSMISSION IS BETWEEN GEARS AND THE CAR IS NOT MOVING AT A SPEED WITH THE AMOUNT OF ACCELERATION BEING APPLIED. THE TRANSMISSION THEN WILL BANG OR JERK INTO GEAR WITH QUITE A BIT OF FORCE. THESE EVENTS SEEM TO OCCUR MORE FREQUENTLY DURING LOWER SPEED DRIVING WHILE SLOWING BEFORE A TRAFFIC LIGHT AND THEN THE LIGHT CHANGES AND YOU APPLY ACCELERATION OR WHEN ROLLING AND THEN APPLYING ACCELERATION. WE HAVE HAD THE VEHICLE TO THE DEALER A NUMBER OF TIMES AND THEY ALWAYS ADVISE THEY CAN NOT RECREATE THE PROBLEM. THIS ISSUE HAS BEEN PRESENT SINCE WE PURCHASED THE VEHICLE IN DECEMBER 2016.

HAD TROUBLE STARTING CAR. BATTERY WAS CHECKED AND SAID TO BE GOOD. ISSUE STOPPED. 2 MONTHS LATER CAR IS COMPLETELY DEAD WHEN I GO TO CRANK ONE MORNING. NO INDICATOR LIGHTS EVER CAME ON. HUSBAND CHARGED BATTERY AND IT CRANK BUT STILL WAS SLUGGISH IN DOING SO. AGAIN BATTERY WAS TESTED AND EXCEPT NOT FULLY CHARGED IT WAS OK. VOLTAGE IS NOW ALL OVER THE PLACE. JUMPING BETWEEN 10 AND 14.7 CONSTANTLY. IF I COME TO A COMPLETE STOP IT GOES DEAD. IT IS CURRENTLY SITTING IN MY DRIVEWAY AS WE TRY TO FIGURE OUT WHAT TO DO.

WHEN TAKING OFF FROM A STOP AND BEGIN TO ACCELERATES IT LIKE IT GOES TO NEUTRAL THE ENGINE'S BEEN REVS AND THEN SHIFTS BACK INTO GEAR CAN CAUSE A REALLY HARD JARRED IN THE CAR ALL HAPPENS IN ABOUT A SECOND IT HAS DONE IT ROUGHLY 20 OR SO TIMES IN THE 4 MONTHS WE'VE OWNED IT AND THE AND WHEN BREAKING AND ACCELERATING YOU CAN HEAR A CLICKING IN THE FRONT OF DRIVER TIRE AREA AND THE BACK SLIDING DOORS WILL NOT ALWAYS SHUT IT TAKES MULTIPLE ATTEMPTS WHAT THE ELECTRIC MOTORS SOMETIMES YOU HAVE TO MANUALLY SHUT THE DOORS

SOMETIMES USUALLY AT LOW SPEEDS AND LOWER GEARS UNDER LIGHT ACCELERATION THE TRANSMISSION SHIFTS TO THE UPPER GEAR WITH A BANG, LIKE SOMEONE HIT WITH A HAMMER AND WITH A STRONG JERK. ALMOST LIKE TRANSMISSION MOUNTS ARE DEFECTIVE. IT DOES NOT HAPPEN IF I ACCELERATE FAST. IT HAS BEEN GOING ON FOR ALMOST 2 YEARS NOW AND DUE TO DEALERSHIP BEING TOO BUSY WITH APPOINTMENT SCHEDULES CLOSE TO 2 MONTHS NO CHANCE TO MAKE AN ARRANGEMENT.

I HAVE HAD MY VAN FOR 4 TIMES AT THE SHOP WITH ELECTRONICS ISSUES TRANSMISSION SHIFTS HARD WHEN I PUT MY CAR ON PARKING OR TRY TO TURN ON MY VAN IT WILL BUT ACT FUNNY ALL THE LIGHTS START ON LIKE ENGINE LIGHT POWER ABS AIRBAGS DON'T WANT TO GO FORWARD SOMETIMES MY CAR HAS 52,00 MILES O PAY EVERY MONTH MY PAYMENTS IN TIME IS GOING TO BE CHRISTMAS SOON I JUST WILL LIKE MY CAR TO BE FIX SO I CAN SEE MY DAD THAT IS NOT DOING TO GOOD PLEASE HELP I AM FRUSTRATED TIRED I HAD CALL THE DEALER SHIP WERE I LEFT MY VAN FOR FOUR TIMES CALLED AND LEFT A MESSAGE ONE WEEK AGO NEVER GOT A CALL BACK I HAVE BEEN WAITING FOR A CALL NOTHING FROM THEM FINISH CALLING THEM TODAY AND FINALLY SOMEONE ANSWER I MADE AND APPOINTMENT TODAY FIRST THEY WANTED TO GIVE ME ONE FOR NEXT YEAR AFTER I SAID THAT I HAD CALLED AND NO ONE RETURN MY CALL THEY SAID WE CAN CHECK THE VAN ON THE 21 SO YOU CAN USE A LOANER VEHICLE I PROMISE MY DAD I WILL BE ABLE TO SEE THEM FOR CHRISTMAS KNOW WITH THIS ISSUE AND PAYING 900 DOLLARS EVERY MONTH FOR THE VAN I CAN'T AFFORD TO BUY OR RENT A CAR DURING THIS TIME I AM TIRED FRUSTRATED AND O DON'T KNOW WHAT ELSE TO DO TO RESOLVE THIS ISSUE PLEASE HELP. I JUST USE THE VAN TO TAKE MY KIDS TO SCHOOL AND GO HOME DO GROCERY AND VISIT THE FAMILY.

THE SCREEN FOR RADIO AND ALL OTHER ELECTRONIC INFO KEEPS FLICKING FROM ONE SCREEN TO ANOTHER THE WHOLE TIME THE ENGINE IS RUNNING. THERE IS NO WAY TO TURN IT OFF, AND IT IS VERY DISTRACTING WHILE DRIVING. AT NIGHT TIME, THERE IS NO WAY TO KEEP IT FROM DISTRACTING THE DRIVER, AND I HAVE AN EPILEPTIC CHILD IN THE CAR WITH ME, AND THAT BLINKING SCREEN HAS THE POTENTIAL TO CAUSE A SEIZURE. THE DEALERSHIP CHARGED $183 TO DO A DIAGNOSTIC AND SAID IT WAS NOT FIXABLE, NEEDED A NEW SCREEN, COSTING $1100. I HAVE SINCE RESEARCHED IT AND IT SEEMS THAT A LOT OF 2017 PACIFICAS HAVE THIS ISSUE. I DON'T HAVE $1100 TO FIX IT, AND I CAN'T TURN IT OFF, SO IT IS A VERY DANGEROUS CAR FOR ME TO DRIVE. I BELIEVE CHRYSLER SHOULD FIX THIS ISSUE.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXCESSIVE FORCE WAS NEEDED TO ADJUST THE POWER STEERING AFTER MAKING RIGHT TURN, WITHOUT WARNING. THE CONTACT SPOKE TO LENOIR CITY CHRYSLER DODGE JEEP RAM (1206 E BROADWAY ST, LENOIR CITY, TN 37772) WHERE SHE WAS INFORMED THAT THERE WERE NO RECALLS ON HER VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT WAS THEN REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

PURCHASED THE VEHCILE IN 2018 ELECTRIC BRAKE VACUUM PUMP WENT OUT WHILE DRIVING NO ACCIDENT IN 2019. ~ MILEAGE 55,000 EXTENDED WARRANTY COVERED. AIR CONDITIONING COMPRESSOR PUMP OUT AT 70K MILES. DECEMBER 2020. DRIVING, AND I HEARD THE AIR MAKE A NOISE AND REALIZED IT WAS WARM AIR. AXLE SHAFT OUT AT 68K MILES OCTOBER 2020. CAUSING STRUTS TO GO BAD AND LEAK. PARTS ON BACKORDER. CAR AUTOMATIC TRANSMISSION IS ROUGH CHANGING GEARS. TOLD I NEED FUEL INJECTORS CLEANED. MY COST WAS OVER $400. I HAD IT DONE AT ANOTHER SERVICE PROVIDER, NO CHANGE. ADVISED BY DEALER THEY NEEDED TO CLEAN FUEL INJECTIONS REPLACED 3 BATTERIES IN 3 YEARS. TWICE THE VEHICLE DIED WILE DRIVING CAUSING THE POWER STEERING A BRAKES TO TIGHTEN UP. MOPAR BATTERY BOUGHT AND INSTALED FROM DEALERSHIP. VENGINESMELL LIKE ANIT-FREEZE - DEALERSHIP SADVISED IT PAST TEST AND NO ISSUES

THE DASHBOARD (INSTRUMENT CLUSTER) TURNS ON AND OFF BY ITSELF WHILE THE VEHICLE IS TURNED OFF. THIS HAS BEEN HAPPENING FOR THE LIFE OF THE VEHICLE. IT DRAINS THE CAR BATTERY PREMATURELY. I'VE HAD TO REPLACE THE BATTERY 2 TIMES WITHIN 3 YEARS. TODAY, I WAS TOLD BY THE SERVICE MANAGER THAT THIS IS NORMAL. THEY STATED THAT THE DASHBOARD CAN DO THIS FOR 30MINS TO 1HR AFTER THE VEHICLE HAS BEEN TURNED OFF, WHICH MAKES NO SENSE.

THE TRANSMISSION OFTEN LURCHES AND CLUNKS INTO GEAR WHEN SHIFTING AT LOWER SPEEDS (BETWEEN 2-4TH GEARS). IT HAPPENS WHEN ACCELERATING OR DECELERATING WITH SPECIFIC PEDAL PRESSURE. THIS HAS HAPPENED SINCE WE BOUGHT THE VEHICLE ALMOST A YEAR AGO, AND SEEMS TO BE A COMMON ISSUE WITH THESE VEHICLES.

TWO ISSUES. VEHICLE RANDOMLY HARD SHIFTS. SLIDING PASSENGER DOORS WILL RE OPEN AFTER CLOSING

DROVE TOP SPEED OF 20 MPH BECAUSE I WAS ON BASE. CAME TO STOP AT STOP SIGN TO TURN ONTO MARYLAND AVE TO EXIT THE BASE. STARTED TO ACCELERATE TO TURN LEFT, MID TURN, VAN SHUT OFF/DIED, ERROR MESSAGE OF PUT CAR INTO PARK AND THEN VEHICLE SPEED TOO HIGH(SOMETHING ALONG THOSE LINES) FLASHED. WOULDN'T TURN BACK ON FOR ABOUT 5 SECONDS. NOTE: 2 CHILDREN AS PASSENGERS AT THE TIME BATTERY REPLACED NOV 2019-DUE TO SAME PROBLEM/ELECTRICAL ISSUES TRANSMISSION REPLACED JAN 2020 DUE TO ONGOING ISSUE (WARRANTY COVERED)

2017 PACIFICA STARTED TO MAKE BUZZING SOUNDS 2 WEEKS AGO. NOISE HAPPENS WHEN EITHER SLIDING DOOR ARE OPENED WHEN VAN IS IN PARK..