2004 Chrysler Pacifica complaints

BEING IN THE DIESEL /AUTOMOTIVE FIELD FOR MORE THAN 25 YEARS I WAS SHOCKED TO SEE THAT THE ENGINE CRADLE WAS ROTTING FROM THE INSIDE OUT. I DO ALL MY OWN SERVICE WORK ON ALL MY VEHICLES AND I HAVE NEVER SEEN THE SUB-FRAME ON ANY VEHICLE CORRODE THE WAY THIS VEHICLE HAD. LARGE RUSTED OUT HOLES IN THE CROSS MEMBERS AND SUB-FRAME. LIKE EVERYONE ELSE WITH THIS ISSUE, I DID A BUNCH OF RESEARCH BOTH ON THE INTERNET AND TALKING WITH THE DEALER AND FOUND OUT THAT CHRYSLER DID ISSUE A TSB ON THIS PROBLEM. THE TSB ONLY COVERS VEHICLES IN THE NORTH REGION AND ONLY IN SALT LADEN STATES. BUT WHAT REALLY BURNS ME IS THE BUILD DATES CHRYSLER ONLY WILL COVER. CHRYSLER WILL ONLY COVER VEHICLES BUILT FROM APPROXIMATELY FEBRUARY TO MARCH 2004, AND IF YOUR CAR IS OUTSIDE THAT WINDOW, TOO BAD. IN MY OPINION MY CAR IS UNSAFE TO DRIVE, SO NOW I HAVE A CAR THAT DECORATES MY DRIVEWAY. CHRYSLER WILL NOT COVER ANYTHING BECAUSE OF WHEN MY CAR WAS BUILT AS COMPARED TO THE BUILD WINDOW. THIS IS AN ISSUE THAT CHRYSLER HAS KNOWN ABOUT FOR A WHILE AND SHOULD STAND BEHIND THEIR PRODUCT. I FEEL CHRYSLER IS GIVING THEIR CUSTOMERS THE SHAFT WITH A VERY SERIOUS ISSUE. WHY DO PEOPLE HAVE TO DIE OR GET SERIOUSLY INURED BEFORE OEM'S ACTUALLY TAKE CARE OF A SERIOUS ISSUE LIKE THIS. *TR

I TOOK MY PACIFICA FOR A FRONT END ALIGNMENT TO GET THE NEWS THAT MY SUBFRAME IS RUSTED THROUGH AND THAT THE CAR WAS UNSAFE TO DRIVE. I THEN CALLED CHRYSLER TO ACT UPON A PARTS EXTENDED WARRANTY THAT WAS TO COVER THIS ISSUE, COME TO FIND OUT MY VIN NUMBER DOES NOT QUALIFY FOR THIS WARRANTY, MY CAR WAS MADE 3 MONTHS BEFORE THE WARRANTY WAS ISSUED FOR THIS MAKE AND MODEL. MY QUESTION IS.... IF THEY KNOW THAT THE SUBFRAME IS BAD ON THIS MAKE AND MODEL WHY DOESN'T EVERY 04/05 FALL UNDER THIS WARRANTY? THERE IS SOMETHING WRONG WITH THIS LOGIC. THE SUBFRAME IS BAD AND CHRYSLER NEEDS TO BACK UP THERE FAULTY PRODUCT. WE LOVE THIS CAR AND HOPED TO HAVE IT AROUND FOR A LONG TIME, BUT NOW IT IS AN ACCIDENT WAITING TO HAPPEN. I"M LIKE MOST AMERICAN'S THESE DAYS AND CANT AFFORD TO PAY 1200 DOLLARS OUT OF POCKET TO HAVE THIS DANGEROUS PROBLEM FIXED. SHAME ON YOU CHRYSLER FOR MAKING AN AMERICAN MADE PRODUCT UNSAFE, YOU SHOULD KNOW BETTER AND STAND BY YOUR PRODUCT AND YOUR CONSUMER BY FIXING THESE UNSAFE VEHICLES TRANSPORTING FAMILIES ALL OVER THE ROADS. I HOPE THE NEXT TIME WE POST HERE IT WILL BE TO SAY THAT CHRYSLER STOOD BEHIND THEIR BRAND AND TOOK CARE OF THEIR CUSTOMERS THE WAY OTHER MANUFACTURES WOULD. *TR

WHEN I GOT MY WHEELS FIXED I WAS LOOKING ON THE MY CAR AND ME AND THE MECHANIC NOTICED THAT THE SUBFRAME WAS RUSTY HE TOLD ME THAT IT WAS UNSAFE TO DRIVE MY CAR CAUSE MY ENGINE CAN FALL OUT ANY MINUTES. WHEN I WAS DOING SOME RESEARCH I DISCOVERED DAD IS HIS OWN COMMON PROBLEM WITH CHRYSLER PACIFICAS. TO MY KNOWLEDGE THIS SHOULD NOT HAPPEN WITH A CAR FROM 2004 SO I'M WRITING THIS COMPLAINTS BECAUSE I THINK CHRYSLER IS RESPONSIBLE FOR REPLACING THE SUBFRAME. THIS REPAIRIS GOING TO COST ME AT LEAST A THOUSAND DOLLARS NO I DON'T HAVE THAT MONEY AND I'M PAYING ON THE CAR SO PLEASE CAN YOU TELL ME WHAT'S I CAN DO. GIRLS I KNOW IF I'M NOT THE FIRST ONE WHO IS COMPLAINING ABOUT THIS. MY EMAIL IS [XXX] THANK YOU FOR YOUR TIME INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR TIRE SERVICE WHEN HE WAS ADVISED THAT THAT THE SUB FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY ADVISED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

THE VEHICLE WAS BEING DRIVEN WHEN SUDDENLY SMOKE STARTS COMING FROM THE ENGINE COMPARTMENT PULLED OVER TO CHECK UNDER THE HOOD AND FLAMES BEGAN COMING OUT CLOSED THE HOOD AND THE VEHICLE JUST BURNED DOWN TO THE GROUND CALLED 911 FIREFIGHTER CAME AND PUT OUT THE FIRE IT WAS ALL SO FAST ITS UNREAL. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER NOTICED THERE WAS A HALF OF A TANK OF FUEL. SHORTLY THEREAFTER, THE FUEL GAUGE RAPIDLY MOVED TO EMPTY AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A REFUELING STATION WHERE THE TANK ONLY ALLOWED TEN GALLONS DESPITE HAVING A TWENTY GALLON TANK. AS HE TOOK THE VEHICLE HOME, THE GAUGE AGAIN RAPIDLY MOVED TO THE HALFWAY MARK AND THEN EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHO REFERRED HIM TO A DEALER. THE DEALER DIAGNOSED THE VEHICLE WITH HAVING BAD MODULES AND NEEDED A NEW FUEL TANK. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO CONFIRMED THE DIAGNOSIS AND ALSO OFFERED TO PAY FOR HALF OF THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

LOUD POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. TOLD BY THE DEALERSHIP IT IS THE MOTOR MOUNTS. AFTER RESEARCHING THE INTERNET THIS SEEMS TO BE A PROBLEM REPORTED BY MANY. EXTENDED WARRANTIES WILL NOT PAY FOR THIS ISSUE. PLEASE LET THE PUBLIC KNOW WHAT IS GOING HERE!! *TR

WE HAVE JUST FOUND OUT THE SUB FRAME OF OUR 2004 PACIFICA IS SEVERELY RUSTED OUT. IT ONLY HAS 120,000 MILES ON IT AND IT ONLY 9 YEARS OLD! THERE IS NO RUST WHATSOEVER ON THE BODY OF THE CAR BUT UNDERNEATH IS COMPLETELY CORRODED. THIS IS A HUGE SAFETY HAZARD AND FROM WHAT I READ IT'S NOT UNCOMMON. CHRYSLER HAS ONLY ISSUED AN EXTENDED WARRANTY FOR THE SUBFRAME FOR A 30 DAY PERIOD OF PRODUCTION BUT APPARENTLY IT'S MORE THEN JUST THE ONES MADE IN THAT MONTH! CHRYSLER SAYS TO KEEP THE RECEIPTS IN CASE THE HAVE A RECALL BUT WHAT GETS ME IS WHY IS THERE NO RECALL YET!?! THIS IS NOT NORMAL WEAR AND TEAR AND AGAIN IT'S EXTREMELY DANGEROUS. THEY MUST OF SKIPPED A COAT OF PROTECTANT OR SOMETHING WENT WRONG BECAUSE IT'S NOT COINCIDENCE THAT THOUSANDS OF OTHER PEOPLE HAVE THE SAME PROBLEM WITH THE 2004 / 2005 YEAR. YOU PURCHASE A VEHICLE TRUSTING TO PUT YOUR FAMILIES LIVE IN IT AND MAKE IT FROM POINT A TO B. BUT THE SUBFRAME IT THE LIFE LINE OF THE VEHICLE AND FOR CHRYSLER TO STILL NOT ISSUE A RECALL ON THIS IS PRETTY IRRESPONSIBLE ON THEIR PART! ONE OF THE EVEN SCARIER THINGS IS THAT OTHERS THAT ARE NOT AWARE OF THE PROBLEM ARE OUT THERE DRIVING THEIR VEHICLES ON THE ROAD AND COULD BE A HAZARD FOR OTHERS! *TR

THE POWER SEATS BOTH FRONT AREN'T WORKING AND THE PEDDLE ADJ. AND THE DRIVER SEAT IN BACK POSITION HARD TO DRIVE. *TR

WHEN TAKING THE CAR FOR AN OIL CHANGE, I LEARNED THE ENGINE CRADLE HAD RUSTED THROUGH AND CRACKED. AFTER RESEARCHING THE ISSUE, I DISCOVERED THIS IS A KNOWN ISSUE FOR THIS CAR. I CONTACTED CHRYSLER, WHO CLAIMED THAT THE CAR WAS MADE 7 DAYS TOO EARLY TO PARTICIPATE IN ANY SORT OF COVERED REPAIR. THIS IS RIDICULOUS, AS MY VEHICLE CLEAR SUFFERS FROM THE SAME ISSUE. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHENEVER HE ACCELERATED, THE VEHICLE WOULD VIBRATED VERY HARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT ENGINE MOUNT HAD RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 107,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHENEVER HE WOULD ACCELERATE, THE VEHICLE WOULD VIBRATE VERY HARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT ENGINE MOUNT WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 107,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRONT END MADE A LOUD NOISE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE SUB FRAME WAS FOUND TO BE SEVERELY CORRODED. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE SUB FRAME WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 139,000. ..UPDATED 05/10/13 *BF UPDATED 05/24/2013 *JS

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE TEMPERATURE GAUGE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY INFORMED THE CONTACT THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.

DRIVING AROUND 40 THE VEHICLE STARTED TO SHAKE. I THOUGHT MAYBE A WHEEL BEARING OR TIE ROD WAS THE ISSUE. UPON TAKING IT TO THE SHOP TO GET CHECKED I WAS TOLD THAT THE ENGINE CRADLE WAS RUSTED TO THE POINT OF ALMOST FAILING. I AM CURRENTLY HAVING THE CRADLE REPLACED. HAD THAT OCCURRED AT A HIGHER SPEED I HAT TO THINK WHAT MAY HAVE HAPPENED. I CALLED CHRYSLER AND WAS TOLD THERE IS A REPLACEMENT PROGRAM FOR VEHICLES BUILT BETWEEN FEB 23RD AND MAR31ST 2004. BECAUSE MY VEHICLE WAS BUILT JANUARY 23RD 2004 IT WAS NOT COVERED AND I RECEIVED NO LETTER. DESPITE THE FACT I WAS DRIVING A VEHICLE WITH THE SAME PROBLEM IN A VERY DANGEROUS STATE. THERE SHOULD BE A NATIONWIDE SAFETY RECALL. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRONT UNDER CARRIAGE OF THE VEHICLE WAS SEVERELY RUSTED. THE CONTACT WAS INFORMED OF THE FAILURE WHEN HE TOOK THE VEHICLE FOR STATE INSPECTION AND THE VEHICLE FAILED. THE CONTACT SPOKE WITH THE MANUFACTURER, BUT WAS TOLD THAT THEY WOULD NOT COVER THE REPAIR. THE FAILURE MILEAGE WAS 128,000. *TR UPDATED 5/28/13 *CN UPDATED 06/05/2013 *JS

MY MECHANIC CALLED TO MY ATTENTION THAT THE SUB-FRAME ON MY 2004 CHRYSLER PACIFICA HAD RUSTED THROUGH AND DEVELOPED CRACKS ADJACENT TO THE RUSTED AREA. I WAS ADVISED THAT THE VEHICLE WAS UNSAFE AND THAT THE SUB-FRAME REQUIRED REPLACEMENT. THE LOCAL CHRYSLER DEALER WAS UNAWARE OF ANY RECALL, BUT CHECKING THE INTERNET I FOUND THIS CONDITION TO HAVE OCCURRED TO NUMEROUS OTHER PACIFICAS. I CONTACTED CHRYSLER CUSTOMER SERVICE WHO INFORMED ME THAT AN EXTENDED WARRANTY HAD BEEN ISSUED FOR 2004-2005 CHRYSLER PACIFICA PRODUCED DURING A SPECIFIC TIME PERIOD AND ORIGINALLY LICENSED IN "SNOW STATES". THE WARRANTY COVERS SUB-FRAME REPLACEMENT UP TO 10 YEARS AND 150,000 MILES. UNFORTUNATELY MY VEHICLE WAS PRODUCED A FEW MONTHS PRIOR TO THE WARRANTY COVERAGE PERIOD. IT IS QUITE UNLIKELY THAT THE SUB-FRAME WAS PRODUCED SATISFACTORILY AND THEN IT BECAME SUBSTANDARD - ESPECIALLY SINCE THE EARLIER PRODUCTION ON MY VEHICLE HAS RUSTED THROUGH. IT IS SHAMEFUL AND IRRESPONSIBLE THAT A COMPANY WITH AS MUCH HISTORY AND ENGINEERING CAPABILITIES HAS DESIGNED AND MANUFACTURED A VEHICLE THAT BECOMES UNSAFE IN LESS THAN 10 YEARS OR 100,000 MILES. IF THEY ARE NOT ACCEPTING LIABILITY TO REPLACE THIS INFERIOR PART THEY SHOULD AT LEAST HAVE THE DECENCY TO HAVE CONTACTED OWNERS TO MAKE THEM AWARE THAT THERE IS A 'POTENTIAL FOR THE SUB-FRAME TO HAVE RUSTED TO A CONDITION THAT PRESENTS A SAFETY HAZARD.' *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FUEL LEVEL GAUGE DROPPED FROM INDICATING THAT THE VEHICLE WAS ONE HALF A TANK FULL TO EMPTY. THE CONTACT WAS ABLE TO CONTINUE DRIVING AN ADDITIONAL TEN MILES BEFORE THE VEHICLE STALLED. THE CONTACT ADDED A SMALL AMOUNT OF FUEL TO THE VEHICLE AND THE FUEL LEVEL GAUGE DISPLAYED THE TANK AS BEING THREE-FOURTHS FULL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000. UPDATED 04/30/13*LJ THE CONSUMER STATED THE FUEL GAUGE WAS ALMOST AT A HALF TANK. SHE THEN HEARD THE GAS LOW WARNING CHIME AND WHEN SHE LOOKED DOWN, THE GAUGE WAS READY EMPTY. THE VEHICLE SHUT DOWN AND THE CONSUMER HAD TO STEER THE VEHICLE OFF TO THE SHOULDER WITH GREAT FORCE AND DIFFICULTY. THE CONSUMER STATED THE PRIMARY PUMP WAS REPLACED IN DECEMBER AND THE SECONDARY FUEL PUMP WAS REPLACED APRIL 6, 2013. THE CONSUMER ALSO STATED WHEN SHE PUMP GAS, IT HAD TO BE DONE REALLY SLOW, OTHERWISE, IT WOULD FILL THE PIPE AND SHUT THE PUMP DOWN. IT WOULD TAKE ABOUT 5- 10 MINUTES JUST TO PUT 7 GALLONS OF GAS IN THE VEHICLE. UPADTED 05/08/13

TOOK CAR TO DEALER FOR ROUTINE MAINTENANCE. DEALER SAID THAT THE CAR IS UNSAFE TO DRIVE AND THAT THE ENGINE SUBFRAME WAS CORRODED. AFTER AN INTERNET SEARCH FOUND THAT THIS IS A KNOWN AND COMMON PROBLEM AND THAT APPARENTLY THE PART WAS RECALLED IN CANADA. WHEN I SPOKE WITH CHRYSLER, THEY SAID THAT THEY WOULD NOT PROVIDE ANY SUPPORT, AND THAT HAD I "REPORTED THE PROBLEM WHEN IT STARTED" THEY WOULD HAVE REPAIRED IT UNDER WARRANTY. I HAVE HAD THE CAR REGULARLY SERVICED AT THE DEALER. AS A CONSUMER I HAVE NO WAY OF KNOWING IF THE ENGINE SUBFRAME IS CORRODED. HOWEVER, A DEALER WHO IS MAINTAINING THE CAR SHOULD HAVE BEEN ABLE TO DO SO. IN ANY EVENT, THE CAR IS UNSAFE TO DRIVE, I AM EXPECTED TO PAY A SIGNIFICANT SUM, AND THIS PROBLEM IS PERVASIVE. THE DEALER TOLD ME A SIMILAR CAR CAME THIS PAST WEEK WITH AN IDENTICAL PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXHIBITED ABNORMAL NOISES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR INSPECTION. THE FAILURE WAS LOCATED AT THE SUB FRAME, WHICH WAS CORRODED AND FRACTURED INTO PIECES. THE MANUFACTURER ADVISED THAT THE MANUFACTURER'S EXTENDED WARRANTY REPAIR DID NOT COVER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000

WHEN I ACCELERATE FROM A STOP (AT A RED LIGHT TO GREEN) AND "GO" BEFORE I REACH 10MPH.. THE CAR SUDDENLY PAUSES AND SHAKES (AS THOUGH IT'S SHIFTING IN GEAR AND GETS STUCK IN A LOW GEAR) AND IS NOT SMOOTH BUT SHAKES THE WHOLE CAR. *TR ALSO, ON THE HIGHWAY....THE CAR WOULD SUDDENLY GO INTO LOW GEAR...AND (AGAIN, I DON'T HAVE STICK SHIFT) I PRESS THE ACCELERATOR AND I CAN HEAR THE ENGINE BURNING.... CAUSE I CAN'T GO OVER 25 MPH. SO I HAVE TO PULL OVER AND TURN THE ENGINE OFF AND TURN IT BACK ON. ANOTHER ISSUE IS THE FRONT BUMPER HAS A SILVER PLATE AT THE CORNERS OF THE FRONT CAR. I HAVE REPLACED IT 3 TIMES CAUSE IT FALLS OFF....SO ANNOYING!!!!!!!! WORSE THAN A WHEEL RIM PLATE FALLING OFF. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE SERVICE WHEN HE WAS ADVISED THAT THE MOTOR MOUNT IN THE FRONT NEEDED TO BE REPLACED. THE DEALER STATED THAT THE RUBBER PIECE HAD BROKEN, WHICH ALLOWED THE MOUNT TO LEAK. THE CONTACT WAS TOLD THAT THE PART WAS NOT UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGES WERE 45,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THE WHILE DRIVING 15 MPH, THE VEHICLE LUNGED FORWARD WITH FORCE. THE CONTACT WAS ABLE TO SHIFT INTO NEUTRAL AND STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE THE CONTACT INSPECTED THE VEHICLE AND LOCATED THE FAILURE AS THE ENGINE MOTOR MOUNT BEING FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 142,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE REFUELING, THE FUEL PUMP WOULD SHUT OFF HOWEVER, THE FUEL LEVEL GAUGE WOULD READ AS EMPTY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 144,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE FUEL GAUGE SUDDENLY DECREASED FROM HALF FULL TO EMPTY AS THE VEHICLE STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER. AFTER REFUELING, THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 194,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISE EMITTED FROM THE ENGINE. THE CONTACT STATED THAT THE FAILURE RECURRED WHEN APPLYING HEAVY BREAKING OR HEN ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FRONT AND REAR MOTOR MOUNTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 116,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A RATTLING NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE INNER TIE ROD AND SWAY BAR LINKS FOR THE FRONT SUSPENSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

VEHICLE WAS TOOK OFF OF THE DRIVEWAY AND FEW SECONDS LATER OIL FROM ENGINE CAME TO BE SPILLED OFF FROM BOTTOM OF ENGINE, VEHICLE WAS TOOK TO MECHANIC AND IT WAS REVISED, PROBLEM LOOKS TO BE THAT OIL WAS COMING OFF THE MOTOR FROM OIL FILTER GASKET; THOUGH SOMETHING WAS WRONG WITH FILTER GASKET, OIL FILTER WAS REPLACED WITH NEW ONE AND NEW OIL WAS PLACED AT ENGINE, WHEN MOTOR WAS STARTED UP IT WAS NOTICED THAT OIL PRESSURE WAS CONTAINED INTO THE OIL FILTER AND IT CAUSES THE NEW FILTER TO BLEW OUT; MECHANIC WAS CONFUSED AT THE MOMENT; NEED TO MENTION THAT I HAVE TOOK THE VEHICLE TO THIS SPECIALIZED MECHANIC SHOP SINCE 2 YEARS AGO AND WE HAVE NEVER NOTICED SOMETHING SIMILAR. AFTER SPENDING FEW HOURS REVIEWING THE VEHICLE MOTOR IT WAS NOTICED THAT THE SPRING THAT GOES INTO THE OIL PRESSURE RELIEF VALVE WAS BROKE. NOT REALLY KNOW HOW THIS SPRING CRACK, ALL OIL SERVICES HAVE BEEN MADE TO THE MOTOR EVERY 3000 MILES AND VEHICLE HAD ALL SERVICES PER THE MAINTENANCE MANUAL. THIS DEFECTIVE SPRING CAUSES THAT VEHICLE DRAINS ALL ENGINE OIL FROM FILTER, LUCKILY IT HAPPENED CLOSE HOME AND TO MECHANIC SHOP AND NOT AT HIGHWAY, OTHER WAY I COULD BE ENDED WITH A TOTAL WRECK ENGINE. NO WARNING LIGHT WHEN ON, IT CAME ON UNTIL ALL OIL WAS TOTALLY DRAINED FROM ENGINE. HOPE THIS CAN BE ADDRESSED TO CHRYSLER, I DO NOT WANT IT HAPPEN TO ANOTHER PERSON AND IT CAUSES A MAJOR DAMAGE TO ENGINE. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN DISCOVERED THAT THE REAR MOTOR MOUNT WAS RUSTED AND ADVISED THE CONTACT THAT THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.

I HAVE HAD TONS OF MECHANICAL ISSUES WITH THIS VEHICLE AND REPLACED 2 ALTERNATORS WITHIN A COUPLE MONTHS OF EACH OTHER, ONE WAS REPLACED ABOUT 3 WEEKS AGO. I WAS DRIVING IN A SCHOOL ZONE TO DROP MY DAUGHTER OFF AND THE CAR JUST SHUT DOWN. I HAVE HAD TO REPLACE THE STARTER, BATTERY, ALTERNATORS (2), AND ITEMS WITH THE TIRES AND SUSPENSION. THIS CAR MAKES LOUD CLINKING NOISES AND COMING TO A STOP YOU CAN HEAR A LOUD KNOCK SOUND. CHRYSLER NEEDS TO BE REQUIRED TO FIX VEHICLES INSTEAD OF SAYING THEY CAN'T FIND ANYTHING WRONG WITH THEM. *TR

THE SUBFRAME OF THE CAR IS RUSTING TERRIBLY. I HAVE BEEN ADVISED THAT IT WILL BECOME A HAZARD TO DRIVE THE CAR IN THE FUTURE. WE WERE ADVISED TO REPLACE THE SUBFRAME FOR SAFETY PURPOSE. I RESEARCHED THIS ONLINE AND FOUND THAT THIS IS A COMMON PROBLEM WITH THIS YEAR, MAKE AND MODEL. I HAVE NEVER ENCOUNTERED THIS PROBLEM BEFORE WITH ANY OTHER VEHICLE I HAVE OWNED. I HAVE ALWAYS MAINTAINED OUR VEHICLES AND HAVE OWNED VEHICLES LONGER THAN THIS. THIS VEHICLE HAS NOT BEEN SUBJECTED TO HARSH CONDITIONS AND SHOULD NOT BE SHOWING THIS LEVEL OF DESTRUCTIVE RUST. WE ASK THE NHTSA TO LOOK INTO THIS MATTER AND TO ISSUE A RECALL ON THIS VEHICLE TO HAVE THESE PARTS REPLACED FOR SAFETY PURPOSES. I BELIEVE THAT CHRYSLER IS NOT ALTERING THE PUBLIC TO THIS VERY STRONG POTENTIAL SAFETY ISSUE WHICH I AM AFRAID WILL CAUSE HARM OR POTENTIAL DEATH IF THE FRAME ON THESE VEHICLES GIVES OUT. A QUICK GLANCE ON GOOGLE AND ONE CAN READILY FIND THAT THIS ISSUE IS A VERY LARGE ONE INDEED. WE ASK FOR YOUR HELP IN PROTECTING US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING A STATE INSPECTION PERFORMED, HE WAS INFORMED THAT THE SUBFRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. THE CONTACT STATED THAT THE FRONT AND SIDE MOTOR MOUNTS NEEDED TO BE REPLACED. THE CONTACT WAS TOLD BY THE DEALER THAT DUE TO WEAR AND TEAR THE MOTOR MOUNTS FRACTURED. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE MOTOR MOUNTS WERE NOT UNDER WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 126,000.

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED ON THE VEHICLE, THE TECHNICIAN ADVISED THE CONTACT THAT THE SUB FRAME WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 145,000. THE VIN WAS UNAVAILABLE.

THE ENGINE AND TRANSMISSION MOUNTS ON ALL CHRYSLER PACIFICA MODELS ARE PUTTING THE PUBLIC AT RISK...THE FAILURE RATE FOR THESE VEHICLE COMPONENTS IS ASTRONOMICAL AND REPETITIVE AFTER REPAIRS. THE FAILURE OF THE ENGINE AND TRANSMISSION MOUNTS CAN CAUSE ADDITIONAL FAILURES THAT ALSO PUT THE PUBLIC AT RISK...THIS INCLUDES: --GROUND WIRE FATIGUE AND FAILURE CAUSING A MULTITUDE OF UNEXPECTED ELECTRICAL PROBLEMS AND VEHICLE SHUT DOWN --DAMAGE TO VEHICLE WIRING HARNESS TO THE POWERTRAIN CONTROL MODULE, AGAIN CAUSING A MYRIAD OF UNEXPECTED ELECTRICAL PROBLEMS AND VEHICLE SHUT DOWN --COOLING SYSTEM FAILURE...ENGINE MOVEMENT CAUSES UPPER RADIATOR HOSE TO DISCONNECT COMPROMISING THE COOLING SYSTEM AND CONTRIBUTING TO ENVIRONMENTAL CONTAMINATION WHEN THE ENGINE COOLANT IS RELEASED. I KNOW THAT THIS HAS BEEN REPORTED PREVIOUSLY AND IT IS APPALLING TO REALIZE THAT NO ACTION HAS BEEN EFFECTED BY THIS OVERSIGHT ARM. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THEIR POOR DESIGN AND QUALITY STANDARDS AND FIND AN EFFECTIVE SOLUTION TO THIS ISSUE THAT HAS AFFECTED EVERY PACIFICA MANUFACTURED. I LOOK FORWARD TO YOUR RESPONSE... *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION HESITATED IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE EGR VALVE WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 113,813.

I TOOK THE CAR TO MY MECHANIC FOR FRONT END NOISE. IT WAS DETERMINED THE FRONT SUSPENSION FRAME WAS RUSTED AND THE CAR WAS UNSAFE TO DRIVE. CONTACTED CHRYSLER AND WAS TOLD TO TAKE TO DEALER. TOOK CAR TO DOAN DODGE IN GREECE NY. AFTER SEVERAL CALLS CHRYSLER HAS REFUSED TO REPAIR. THE COST OF THE REPAIR IS $1600 AND IT IS A KNOWN PROBLEM. I AM TOLD THEY ARE QUIETLY REPAIRING SOME COMPLAINTS. THIS CAR WAS OVER $34,000 NEW AND SHOULD NOT BE HAVING THIS PROBLEM!! *TR

SUB FRAME COMPLETELY RUSTED APART, RESULTING IN DANGEROUS FRONT END CONDITIONS AND EXPENSIVE REPAIR. FOUND SIMILAR ISSUES FOR OTHER PACIFICA OWNERS THROUGH RESEARCH AND BELIEVE THIS IS A DEFECTIVE PART AND SHOULD BE COVERED AND RECALLED BEFORE SOMEONE GETS HURT OR KILLED. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PLACED IN DRIVE, THERE WAS A LOUD NOISE HEARD AS THE VEHICLE STALLED. THE FAILURE RECURRED SPORADICALLY. IN ADDITION, WHILE THE CONTACT WAS DRIVING 45 MPH ALL OF THE WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 04V113000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE -TCM, PCM) BUT HIS VIN WAS NOT INCLUDED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 128,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED SHE WAS IN THE VEHICLE FOR TEN MINUTES WHEN SHE BEGAN TO SMELL AN OVERPOWERING GASOLINE ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED AND THE CONTACT WAS ADVISED THAT THE ONE OF THE FUEL HOSES HAD BECOME DETACHED, CAUSING THE FUEL PUMP TO FAIL. THE MECHANIC ADVISED THAT THE FUEL PUMP BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE MISSING FUEL HOSE AND THE FUEL PUMP. A FEW WEEKS LATER, THE CONTACT NOTICED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO ADVISED HER THAT THE ENTIRE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V471000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 84,000. THE VIN WAS UNAVAILABLE.

I TOOK MY VEHICLE IN TO THE SHOP TO GET NEW TIRES AND THE MECHANIC INFORMED ME THAT THE FRAME WAS RUSTED IN HALF. HE TOLD ME THAT I WOULD HAVE TO REPLACE THE FRAME OR THE VEHICLE WOULD NOT BE SAFE TO DRIVE. *TR

THE WINDSHIELD WIPERS AND ELECTRICAL SYSTEMS FAILED DURING A MILD RAIN. WE GOT THE VEHICLE TO A CHRYSLER DEALER AND CONTRACTED FOR THEM TO PUT IT ON THE LIFT. WE'VE LEARNED THAT THE MAIN WIRING HARNESSES ON MANY 2004 PACIFICAS - SUCH AS OURS - HAVE COLLECTED WATER FOR YEARS DUE TO THEIR DESIGN ON THE 2004 PACIFICA, AND HAVE COMPLETELY CORRODED. THIS SUBSTANTIALLY COMPROMISED OUR SAFETY, AS WE EXITED THE ROAD HAVING LOST WINDSHIELD WIPERS, ALL ELECTRICAL, ETC., WE ATTEMPTED TO USE THE HORN WHICH ALSO WAS NO LONGER WORKING. *TR

I PURCHASED THIS VEHICLE USED WITH VERY LOW MILEAGE. IT IS IN GREAT CONDITION UNTIL I STARTED HEARING A NOISE IN THE FRONT END. I TOOK INTO THE GARAGE TO HAVE NEW TIRES AND BRAKES PUT ON IT. WHEN THE MECHANIC PUT IT ON THE RACK, HE SAID THAT THE FRAME WAS RUSTED THROUGH. SO, INSTEAD OF NEW TIRES AND BRAKES I NOW NEED A NEW FRAME. I AM JUST THANKFUL THAT I WAS NOT DRIVING WHILE THIS HAPPEN. I WAS WONDERING IF THIS PROBLEM AS AFFECTED OTHER OWNERS ALSO. *TR

MY 2004 CHRYSLER PACIFICA MAKES A LOUD POPPING NOISE WHEN TURNING. IT DOESN'T DO IT ALL OF THE TIME, BUT IF YOU TURN RIGHT, THEN TURN LEFT IT WILL POP. IF YOU'RE DRIVING AROUND A SMALL TURN AND IT POPS THE VEHICLE BODY WILL SHIFT AND YOU MOMENTARILY LOSE CONTROL OF THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE EXHIBITED AN ABNORMAL CLUNKING NOISE AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO JERKED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE MOTOR MOUNT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES AND THE MOTOR MOUNT WAS REPLACED THREE ADDITIONAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. WHILE PARKED, THE CONTACT NOTICED THAT THE FUEL GAUGE WAS PROVIDING AN INACCURATE FUEL LEVEL READING. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED ONE MILE LATER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V471000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO STATED THAT THE VEHICLE WAS EQUIPPED WITH DUAL FUEL TANKS AND BOTH FUEL TANKS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRAVELING 15 MPH SHE HEARD CRACKLING AND POPPING NOISES COMING FROM THE REAR END OF THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THE ENGINE CRADLE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 148,845.

NOTICED A LOT OF RUST ON FRAME AT FRONT OF VEHICLE. BODY SHOP CONFIRMED THAT THE ENGINE CRADLE WAS BADLY RUSTED AND HAS TO BE REPLACED. CAR IS PAST THE EXTENDED WARRANTY OF 7/75,000. THIS IS WAY TOO MUCH DAMAGE FOR A CAR WITH 67,000 MILES. *TR

MY MECHANIC HAS ADVISED THAT MY CAR HAS A RUSTED SUBFRAME, PARTS OF WHICH HAVE RUSTED THROUGH. IT IS DUE FOR INSPECTION BY THE END OF THE MONTH, AND I HAVE BEEN ADVISED THAT IT IS RUSTED BAD ENOUGH TO FAIL INSPECTION. I NEED THIS VEHICLE, AND HAVE TAKEN GREAT CARE OF IT. I CHANGED THE TIMING BELT LAST YEAR, AND HAVE KEPT IT IN A GARAGE. I CANNOT AFFORD TO PURCHASE ANOTHER VEHICLE OR REPLACE THE SUBFRAME. THIS IS NOT NORMAL RUSTING. MY LOCAL CHRYSLER DEALERS, NATURALLY, HAVE TOLD ME THAT THE CAR HAS TOO MANY MILES AND IS NO LONGER UNDER WARRANTY. I HAVE DONE MY RESEARCH ON THIS. CHRYSLER HAS BEEN REPLACING SUBFRAMES IN SOME PACIFICAS, PARTICULARLY CANADA. THERE IS A PROBLEM WITH THIS MODEL; THE METAL WAS NOT PROPERLY COATED OR SOMETHING. IT IS TIME FOR CHRYSLER TO ISSUE A RECALL AND REPLACE THESE SUBFRAMES. WHEN VEHICLES RUST, IT SHOULD NOT START IN THE SUBFRAME. I AM A SINGLE MOTHER; I NEED THIS CAR TO DRIVE TO WORK AND FOR FAMILY USE. MY KIDS AND I ARE NOT SAFE IN IT, AND IF IT CAN'T PASS INSPECTION I WILL BE WITHOUT A VEHICLE! *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE REFUELING FUEL SPEW BACK OUT OF THE FILLER NECK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FLOATER NEEDED TO BE REPLACED. THE DEALER WAS MADE AWARE OF THE FAILURE WHO STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V471000 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 90,000.