2004 Chrysler Pacifica complaints

SUB FRAME (K FRAME) RUST. BROUGHT CAR TO DEALER WHERE PURCHASED AND MAINTAINED FOR REGULAR SCHEDULED SERVICE. WE WERE ADVISE BY SERVICE PERSON THAT THE K-MEMBER HAD RUST HOLES AND WAS UNSAFE TO DRIVE. HE HAD A QUOTE OF $7000 TO REPLACE WITH NEW SUB FRAME. I FOUND A SERVICE BULLETIN AND BROUGHT IT TO THE DEALER, I WAS ADVISED THAT MY VIN WAS NOT PART OF THE RECALL. THIS CAR WAS BOUGHT NEW AND HAS HAD ALL SERVICE AT THIS DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB CRADLE ON THE VEHICLE WAS COVERED WITH AN EXCESSIVE AMOUNT OF RUST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 85,000. THE CURRENT MILEAGE WAS 87,000.

I HAVE SUSPICION THAT MY 2004 CHRYSLER PACIFICA'S MOTOR MOUNTS ARE BELOW EXPECTED STANDARDS. I MONITOR MY VEHICLES FOR COMPLAINTS AND RECALLS TO INSURE THAT IF I HAVE TO HAVE WORK DONE ON MY CARS IT IS FOR EXPECTED WEAR AND TEAR OF ANY VEHICLE. IT IS THROUGH THIS MONITORING THAT I HAVE NOTICED THAT I AM NOT THE ONLY PERSON TO EXPERIENCE WHAT SOUNDS LIKE SUBSTANDARD MOTOR MOUNTS. THIS HAS BEEN MY 1ST VEHICLE OF ANY KIND TO REQUIRE REPLACEMENT MOTOR MOUNTS.MY 2005 PACIFICA WITH 200K MILES HAS HAD TO HAVE BOTH MOTOR MOUNTS REPLACED. IT SEEMS THAT BEFORE THEY WERE REPLACE THEY WERE NO LONGER FUNCTIONING AND THE MOTOR WAS BEING HELD IN PLACE BY 3 OTHER MINOR MOUNTS. APPARENTLY, THE BACKORDER IS SO BAD THAT IT COULD NOT BE GUARANTEED WITHIN 2 MONTHS. I HAD TO ORDER THEM THROUGH A 3RD PARTY IN ORDER TO REPLACE BEFORE ANY MAJOR DAMAGE WAS CAUSED. THIS RAISES RED FLAGS: ARE THESE FAULTY MOUNTS? DO THEY NO LONGER MAKE THESE MOUNTS FOR OTHER VEHICLES? IF SO, IS IT DUE TO SUBSTANDARD DESIGN? WHY HAS THERE NOT BEEN AN INVESTIGATION? THIS IS NOT RIGHT. WHAT CAN I DO? READ MORE: HTTP://WWW.FAQS.ORG/CAR/CHRYSLER-PACIFICA-2005/STRUCTURE/#IXZZ2YZEIS2HS *TT

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 35 MPH ALL OF THE WARNING LAMPS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE THROTTLE BODY MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 126,000.

THE HORN FOR THE CAR WILL SOUND INDISCRIMINATELY. IT WILL SOUND AT ANY SPEED, ANY TIME OF DAY, AND EVEN WHEN THE VEHICLE ISN'T RUNNING OR HAS A KEY IN THE IGNITION. WHEN THE HORN SOUNDS, OTHER DRIVERS GET DISTRACTED OR CONFUSED BY THE SOUND. DRIVING WITH THE HORN ON IS ALSO VERY DISTRACTING. I AM UNCERTAIN IF PULLING THE FUSE FOR THE HORN WILL AFFECT THE AIRBAG OPERATION. *JS

A FRAME SUPPORT (CROSS MEMBER) HAS A HOLE BIG ENOUGH TO PUT PART OF YOUR HAND INTO. THIS WHOLE ALSO GOES RIGHT OUT THE BACK SIDE OF THE SUPPORT. THIS SUPPORT NOT ONLY HOLDS UP THE ENGINE BUT ALSO GIVES STABILITY TO THE FRONT END. RISKS ARE LOSS OF LIFE,COMPLETE LOSS OF CONTROL AND OR SEVERE ENGINE DAMAGE SHOULD SUPPORT FAIL. *JS

I TOOK MY CAR TO MY MECHANIC FOR REQUIRED ANNUAL STATE SAFETY INSPECTION, WHICH IT FAILED BECAUSE THE ENGINE CRADLE WAS RUSTED THROUGH WITH HOLES, AND THE ENGINE MOUNTING LOOSE. THERE HAD BEEN NO EVIDENCE OF THIS AT HIS PREVIOUS SERVICING OF THE CAR, WHICH IS DONE REGULARLY. I RESEARCHED ONLINE AND FOUND MANY POSTINGS OF OTHER PACIFICA OWNERS WITH THE SAME ISSUES, AND A COPY OF A LETTER FROM CHRYSLER TO SOME ORIGINAL OWNERS REGARDING AN EXTENDED WARRANTY FOR THE REPAIRS. MANY PEOPLE STATED THAT THEY COULD NOT GET CHRYSLER TO COMPLY WITH THEIR REQUESTS FOR REIMBURSEMENT DUE TO THE SPECIFIC MANUFACTURING TIME LIMITATIONS OUTLINED IN THAT WARRANTY (26). I CALLED CHRYSLER AND WAS TOLD BY REPRESENTATIVE [XXX] THAT MY CAR WOULD BE COVERED, EVEN THOUGH MY CAR WAS NOT MANUFACTURED BETWEEN THOSE SPECIFIED DATES, AND TO TAKE MY CAR TO A CHRYSLER DEALER SO THAT I WOULDN'T HAVE TO WAIT FOR REIMBURSEMENT, AND THAT IF THEY HAD A PROBLEM THEY COULD CALL CHRYSLER. I DID SO. THE DEALER CALLED CHRYSLER, AND WAS TOLD THAT CHRYSLER WOULD NOT HONOR THE ORIGINAL DETERMINATION TO COVER MY CAR. I CALLED CHRYSLER A SECOND TIME, AND WAS TOLD BY [XXX] THAT A SUPERVISOR HAD DECIDED THAT [XXX] HAD BEEN WRONG IN TELLING ME THEY WOULD COVER MY CAR'S REPAIRS, AND THAT THIS DECISION WAS FINAL. I WAS NOT PERMITTED TO SPEAK WITH ANY SUPERVISOR, AND [XXX] REFUSED TO GIVE ME HER LAST NAME. SHE ADMITTED THAT MY CASE FILE (NUMBER 24783867) SHOWED THAT I HAD BEEN TOLD MY CAR WOULD BE COVERED, AND THAT THE CALL HAD

TL - THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT MENTIONED THAT THE ENGINE CRADLE WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 127,000. RK

ENGINE CRADLE IS ROTTTED CAR IS NOT SAFE TO DRIVE HOW DOES DISABLED WIFE GET AROUND SHE HAS CHF HEART FAILURE. *TR

IN JANUARY, THE SUSPENSION ON OUR 2004 CHRYSLER PACIFICA (PURCHASED 08/2003), SEEMED TO HAVE ISSUES. A WEB SEARCH TO INVESTIGATE, LED ME TO A MUCH MORE SERIOUS ISSUE THAT EFFECTS '04 AND '05 PACIFICAS. I HAD OUR MECHANIC INSPECT THE FRAME AND SURE ENOUGH, WE WERE ONE OF THE MANY AFFECTED. OUR MECHANIC TOLD US THE CAR WAS NO LONGER SAFE TO DRIVE, AND THAT THE COMPROMISED FRAME CAUSED THE FRONT RIGHT WHEEL TO SHIFT INWARDS. WE WERE QUOTED BETWEEN 4,000 AND 5,000 DOLLARS FOR OUR REPAIRS. THE CAR NOW SITS IN THE GARAGE AS WE HOPE FOR A RESOLUTION. AFTER IN DEPTH RESEARCH, I UNCOVERED THOUSANDS OF COMPLAINTS RELATED TO THE ISSUE, TWO NBC NEWS SEGMENTS, AND A PETITION. I ALSO DISCOVER THAT A FEW YEARS BACK, CHRYSLER EXTENDED THE WARRANTY FOR VEHICLES PRODUCED BETWEEN FEBRUARY AND MARCH OF 2004. HOWEVER, SINCE OUR VEHICLE DID NOT FALL UNDER THIS PROVISION, WE WERE NEVER INFORMED THAT WE MAY HAVE BEEN EFFECTED. I CONTACTED CHRYSLER AND OPENED A CASE. I WAS INSTRUCTED TO WRITE AN EMAIL TO THE CASE MANAGER THAT CONTAINED ALL OF THE INFORMATION WHICH I UNCOVERED ONLINE (AS IF THEY DIDN'T ALREADY KNOW THE ISSUE EXISTED). THIS PROVED TO BE A WASTE OF TIME, AS WE WERE DECLINED ANY ASSISTANCE BECAUSE OUR VEHICLE DID NOT FALL WITHIN THE EXTEND WARRANTY. WE HAVE BEEN THE ONLY OWNERS OF OUR VEHICLE, WHICH HAS 68,000 MILES, HAS BEEN GARAGE KEPT, AND HAS BEEN DRIVEN ONLY BY MY 85 YEAR OLD GRANDPARENTS. APPARENTLY, CHRYSLER HAS MADE A BUSINESS DECISION NOT TO ADDRESS THIS WIDE SPREAD ISSUE. THERE

ENGINE CRADLE IS RUSTED IN MANY SPOTS CAR IS UNSAFE TO USE. *TR

OUT OF NO WHERE LAST NIGHT I WENT OVER 45MPH AND MY CAR GAVE OUT ALL CONTROL OF THE STEERING WHEEL. IT WORKS FINE UNLESS I GO OVER 45MPH IT STALLS OUT. *TR

I AM ALMOST VERBATIM SUBMITTING AN IDENTICAL COMPLAINT THAT YOU RECEIVED A DAY AFTER I WAS SHOWN THE EXACT SAME PROBLEM, AFTER TAKING MY CHRYSLER PACIFICA IN FOR A ROUTINE OIL CHANGE. THIS IS EXACTLY WHAT I WAS TOLD TOO ON MARCH 28, 2014. I WAS TOLD I HAVE A SUBFRAME/ENGINE CRADLE THAT IS SEVERELY CRACKED AND CORRODED ON THE PASSENGER SIDE OF THE VEHICLE AND SHOWING WEAR ON THE DRIVER SIDE. I WAS NOT INFORMED OF THIS SERIOUS SAFETY ISSUE WITH MY VEHICLE. I HAVE SUBMITTED AN EMAIL TO CHRYSLER AND AM WAITING THEIR RESPONSE BUT UNDERSTAND THAT CUSTOMERS ARE MOST OFTEN TOLD THERE IS NOTHING THEY CAN DO TO ASSIST WITH THE NEARLY $3000 COST OF REPLACEMENT, BECAUSE THE VEHICLE WAS NOT MADE IN THE NARROW WINDOW OF PRODUCTION THAT THEY CLAIM WAS AFFECTED AND SUBJECT TO RECALL. AND MAY I ECHO THE ENTIRE LAST COMPLAINT THAT WAS SUBMITTED THAT I JUST READ BECAUSE IT'S EXACTLY HOW I FEEL TOO. I HAVE READ THAT CHRYSLER ALSO SELECTIVELY DECIDES WHO TO HELP WITH THE COST OF REPAIRS, REGARDLESS OF THEIR RECALL WINDOW AND WARRANTY, AFTER THE CUSTOMER MAKES ENOUGH NOISE. IF IT IS NOT THEIR FAULT, WHY ARE THEY DOING THAT? THE NBC REPORT ALSO INDICATES THAT NHTSA SEES NO PATTERN WITH THE NUMEROUS CLAIMS YOU HAVE RECEIVED OUTSIDE OF THE SUPPOSED RECALL WINDOW, LIKE THIS ONE, HOW MANY PEOPLE HAVE TO BE PUT AT GRAVE RISK BEFORE YOU SEE A PATTERN? YOU MIGHT SEE A PATTERN IF MORE PEOPLE KNEW THEY ARE DRIVING UNSAFE PACIFICAS, SO THAT THEY COULD REPORT IT. PLEASE RECONSIDER YOUR RECALL DECISION, AS CHR

HAVE A 2004 CHRYSLER PACIFICA I'VE HAD THIS TRUCK FOR TWO YEARS, I'VE ALWAYS HAD A PROBLEM WITH THE GAS RUNNING OUT LIKE WATER. I TOOK MY TRUCK TO CHRYSLER FOR THEM TO DO A TUNE UP, WHILE THERE I TOLD THEM ABOUT THE PROBLEM. WHEN I GOT BACK TO PICK UPMY TRUCK THEY TOLD ME THAT BOTH OF MY FUEL PUMPS WERE BAD. IT SEEMS LIKE THEY KNOW WHAT'S WRONG WITH THESE TRUCKS AND THEY JUST DECIDED TO TELL EVERYONE THEIR FUEL PUMPS ARE BAD. ANYWAY, I HAD THE FUEL PUMPS CHANGED AND THE PROBLEM GOT WORSE. NOW IF I PUT $10 IN IT THE GAUGE WILL READ 1/2 TANK. IF I FILL IT UP ONCE IT GETS TO 1/2 TANK IT'LL JUST DROP TO THE E. ONCE IT READS E IT CUTS OFF. THERE COULD BE A FULL TANK OF GAS BUT IT WILL STILL READ E. I TOOK IT BACK TO CHRYSLER SO MANY TIMES THEY COULDN'T FIND ANYTHING WRONG. THE LAST TIME I WENT BACK UP THERE, THEY SAID I NEED TO REPLACETHE WHOLE TANK. I KNOW FOR A FACT THAT REPLACING THE TANK WON'T FIX IT. TO ADD TO THAT, WHILE I'M PUMPING GAS THE GAS FOAMS OR IT KICKS BACK. I REFUSE TO KEEP PAYING MY MONEY FOR THEM TO KEEP PLAYING THE GUESSING GAME. IF MY TRUCK SHUTS DOWN COMPLETELY OR CAUSE AN ACCIDENT I'M SUING CHRYSLER AND EVERYONE ELSE!!! CHRYSLER NEEDS TO FIX THE ISSUE, THERE IS A DEFECT. I EVEN CALLED HEADQUARTERS AND THEY'RE SAYING THEY CAN'T HELP BECAUSE THE TRUCK IS SO MANY YEARS OLD, AND BECAUSE OF THE MILEAGE. THING IS THEY KNEW WHAT WAS WRONG WITH THESE TRUCKS. CHRYSLER NEEDS TO FIX THIS ISSUE! !!!!! *TR

ON MARCH 29, 2014, MY 2004 CHRYSLER PACIFICA, PURCHASED IN AUGUST 2003, WAS INSPECTED AND DIAGNOSED, BY THE DEALERSHIP WHERE IT WAS PURCHASED, TO HAVE A SUBFRAME/ENGINE CRADLE THAT IS "ROTTING" OR IN OTHER WORDS, SEVERELY CRACKED AND CORRODED. I WAS NOT INFORMED OF THIS SERIOUS SAFETY ISSUE WITH MY VEHICLE BY CHRYSLER. I WAS INFORMED BY A RECENT INVESTIGATIVE STORY ON THE LOCAL CHICAGO NBC STATION, FOLLOWED BY INTERNET RESEARCH OF THE ISSUE. I CALLED THE CUSTOMER SERVICE NUMBER GIVEN TO ME FOR CHRYSLER AND WAS TOLD THAT THERE IS NOTHING THEY CAN DO TO ASSIST WITH THE $2600 COST OF REPLACEMENT, BECAUSE THE VEHICLE WAS NOT MADE IN THE NARROW WINDOW OF PRODUCTION THAT THEY CLAIM WAS AFFECTED AND SUBJECT TO RECALL. CHRYSLER TOLD ME THE WARRANTY THEY OFFERED, RELATED TO THE RECALL, WAS EXPIRED FOR MY VEHICLE ANYWAY. I NEVER RECEIVED ANY NOTIFICATION OF THE PROBLEM OR THAT WARRANTY, BECAUSE THEY WERE KEEPING THIS PROBLEM A SECRET TO MOST OF THEIR AFFECTED CUSTOMERS. I HAVE READ THAT CHRYSLER ALSO APPARENTLY SELECTIVELY DECIDES WHO TO HELP WITH THE COST OF REPAIRS, REGARDLESS OF THEIR RECALL WINDOW AND WARRANTY, AFTER THE CUSTOMER MAKES ENOUGH NOISE. IF IT IS NOT THEIR FAULT, WHY ARE THEY DOING THAT? ISN'T THIS THE SAME TYPE OF BEHAVIOR THAT TOYOTA AND CHEVROLET HAVE EXHIBITED? THE NBC REPORT ALSO INDICATES THAT NHTSA SEES NO PATTERN WITH THE NUMEROUS CLAIMS YOU HAVE RECEIVED OUTSIDE OF THE SUPPOSED RECALL WINDOW, LIKE THIS ONE, HOW MANY PEOPLE HAVE TO BE PUT AT GRAVE RISK BEFORE YO

DISCOVERED ENGINE SUPPORT HAS A RUST THROUGH HOLE APPROX. 1 3/4 X 3/4. ALSO SHOWING OTHER AREAS OF RUST DAMAGE. THIS AUTO IS LOW MILEAGE & GARAGE KEPT. HAVE PHOTOS WITH TAPE MEASURE IF DESIRED. *TR

TL* THE CONTACT WAS 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE TIRES WERE CONTINUOUSLY LOSING AIR. THE CONTACT MENTIONED THAT AFTER INSPECTING THE TIRES, SHE NOTICED THAT ALL FOUR VALVE STEMS CRACKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED ALL FOUR VALVE STEMS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPLACED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 114,000.

I HAVE HAD THIS CAR FOR SIX YEARS BOUGHT IT USED. I HAVE HAD THE FRONT MOTOR MOUNTS REPLACED FOUR DIFFERENT TIMES. IF I TURN SHARP THEY BREAK. THE FIRST TWO TIMES THE WARRANTY COVERED THEM. I THINK THIS IS A RECALL ISSUE AND CHRYSLER SHOULD BE LIABLE FOR REPAIR CHARGES. I JUST PRAY NO ONE GETS KILLED BEFORE THEY INVESTIGATE THE SERIOUSNESS OF THIS JUST LIKE TOYOTA. *TR

DURING AN INSPECTION MY MECHANIC INFORMED ME THAT THE ENGINE CRADLE IS RUSTED THRU. THE CRADLE IS SO RUSTED THAT HE IS AFRAID THAT THE ENGINE WILL FALL OUT OF THE CAR. I HAVE ALWAYS BEEN A CHRYSLER GUY BUT THIS IS BAD! *TR

WAS DRIVING DOWN HIGHWAY AT 55MPH, WITH MY NIECE IN THE CAR WITH ME WHEN THE CAR STARTED TO PULL TO DRIVERS SIDE THE PULLED TO PASSENGER SIDE. I SLOWED THE VEHICLE DOWN TO UNDER 40 IT WAS STILL TRYING SWERVE AND PULL. SCARED ME AND MY NIECE. HAS BEEN CLUNKING SINCE ABOUT SIX MONTHS AFTER I BOUGHT THE VEHICLE IN 2008.. SPENT OVER A GRAND ON NEW TIE RODS, SUSPENSIONS, WHEN I TOOK IT TO DIFFERENT DEALER FOR CHRYSLER VEHICLES WHERE A TECHNICIAN TOLD ME TO STOP WASTING MY MONEY, THEY KNOW THERE IS CLUNK AND DONT KNOW HOW TO FIX IT. I EMAILED AND LEFT MESSAGE FOR CHRYSLER WITH NO RESPINSE. LOOKS LIKE THEY KNOW HOW TO FIX IT BUT CHRYSLER WONT STAND BEHIND THEIR PRODUCT AND FIX THE PROBLEM TILL SOMEONE DIES AND THE FAMILIES OF THE DECEASED HAVE TO SUE THE COMPANY, SERIOUSLY! STAND BEHIND YOUR PRODUCT, I DONT THINK I WILL EVER PURCHASE A CHRYSLER VEHICLE AGAIN AND WILL INFORM ALL FRIENDS AND FAMILY TODO THE SAME. *TR

WAS WARNED THAT ENTIRE FRAME US ROTTED TO A POINT WHERE IT WILL BE UNSAFE TO DRIVE WITHIN THE NEXT FEW MONTHS. I HAVE AN 04 PACIFICA WITH 165,000 MILES ON IT TO DATE. I WAS WARNED ABOUT 5K MILES AGO BUT HE WASN'T AS CONCERNED NOW THAT THEY SEE HOW FAST IT IS WEAKENING. SAD... I WAS SO HAPPY WITH MY CAR FOR THE PAST 10 YEARS... *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE AND THE BRAKE PEDAL BECAME JAMMED. THE CONTACT APPLIED EXCESSIVE FORCE TO THE ACCELERATOR PEDAL BEFORE IT BECAME DISLODGED. ADDITIONALLY, THE CONTACT WAS UNABLE TO ADJUST THE FRONT DRIVER'S SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. *TR

ON THURSDAY, JANUARY 30TH, MY 2004 CHRYSLER PACIFICA WAS TAKEN TO JACK WILLIAMS TIRE AND AUTO SERVICE CENTER IN CAMP HILL, PA BECAUSE OF A DRIVABILITY VIBRATION AND/OR SHAKE. THE MECHANIC CALLED AND SAID, YOU WERE LUCKY TO GET THE VEHICLE HERE IN ONE PIECE; THE ENGINE CRADLE IS SO BADLY CORRODED THAT YOU ARE LUCKY THAT THE ENGINE DID NOT DROP OUT OF THE VEHICLE. HE WOULD NOT RELEASE THE VEHICLE UNTIL THE ENGINE CRADLE WAS REPLACED BECAUSE OF THIS SEVERE SAFETY ISSUE. ON SATURDAY, FEBRUARY 1, 2014, I DID SOME RESEARCH ONLY TO FIND THAT THIS IS NOT NEWS TO THE CHRYSLER GROUP LLC . . . . IN A LETTER DATED NOVEMBER 9, 2010, CHRYSLER GROUP LLC STATES THIS IS AN ISSUE WITH SOME VEHICLES, ESPECIALLY THOSE DRIVEN IN AREAS OF HIGH SALT USAGE ON ROADWAYS. THE LETTER INFORMS OWNERS THAT THE WARRANTY PERIOD FOR THE FRONT ENGINE CRADLE (OF CHRYSLER PACIFICA MODEL YEARS 2004 THRU 2005) HAS BEEN EXTENDED TO 10 YEARS OR 150,000 MILES WHICHEVER OCCURS FIRST. I DID EMAIL CHRYSLER GROUP LLC CUSTOMER ASSISTANCE ABOUT MY SITUATION AND MY REQUEST FOR REIMBURSEMENT AND THE RESPONSE I RECEIVED WAS: THE VEHICLE HAS EXCEEDED THE TIME AND/OR MILEAGE LIMITATIONS OF THE WARRANTY. SINCE MY VEHICLE IS 2004 AND UNDER 150,000 MILES I SENT A LETTER TO THEM ASKING THEM TO PLEASE REVIEW THEIR DECISION AND IN A LETTER DATED 2/21/2014 I RECEIVED A LETTER WITH ONE SENTENCE STATING "AFTER THOROUGHLY REVIEWING YOUR REQUEST AND OUR FILES ON THIS MATTER, WE RESPECTFULLY CONCUR WITH OUR PREVIOUS DECISION." THIS IS AN E

I HAVE A MAJOR CORROSION PROBLEM ON THE RIGHT SIDE OF THE ENGINE CRADLE. I COMPLAINED OF A NOISE COMING FROM THAT SIDE AND ASKED MY MECHANIC TO TAKE A LOOK AS HE WAS FIXING A TIRE. WHAT HE FOUND WAS STARTLING TO SAY THE LEAST. I'M IN FEAR OF MY LIFE AND POSSIBLY OTHERS, IF THIS ENGINE WERE TO BREAK THROUGH THE REST OF THE CORROSION. HE WARNED ME NOT TO DRIVE IT AND TO GET ANOTHER CAR. I CALLED CHRYSLER TODAY FEBRUARY 24TH TO FIND OUT WHAT MY OPTIONS WERE AND WAS TOLD I'M OUT OF WARRANTY AND TO GO TO THE LOCAL CHRYSLER DEALER FOR ASSISTANCE.TOMORROW I WILL GO THERE AND FIND OUT WHAT COULD BE DONE. THE FEELING I'M GETTING IS THE COST WILL BE IN THE THOUSANDS. MONEY I DON'T HAVE. I SEARCH THE WEB FOR INFORMATION AND FOUND THAT MANY OTHERS HAVE THE SAME PROBLEM YET CHRYSLER WON'T ISSUE A RECALL. SOME OWNERS WERE INFORMED AND SOME CHRYSLER SHARED THE EXPENSE. IF CHRYSLER WANTED TO PROTECT THE PUBLIC I WOULD THINK CHRYSLER SHOULD ISSUE A RECALL. PEOPLE'S LIVES ARE AT RISK. *TR

MY CERTIFIED MECHANIC HAS INFORMED ME AND SHOWN ME THAT MY ENGINE CRADLE ALSO KNOW AS THE SUB-FRAME HAS SEVERE CORROSION AND IS VERY DANGEROUS! AT ANYTIME THE FRAME MAY COMPLETELY SNAP CAUSING THE ENGINE TO COLLAPSE AND OR LOSE COMPLETE CONTROL OF VEHICLE IF AN INCIDENT OCCURS WHILE DRIVING. I HAVE RESEARCHED THIS ISSUE AND FOUND THAT THIS IS A VERY COMMON PROBLEM FOR MY VEHICLE MODEL AND YEAR. SOURCES: HTTP://WWW.NBCCHICAGO.COM/INVESTIGATIONS/MINIVAN-OWNERS-WANT-CHRYSLER-TO-CONCEDE-RUST-PROBLEMS-241535881.HTML HTTP://WWW.PACIFICAWORLD.COM/FORUM/INDEX.PHP?TOPIC=2506.0 HTTP://WWW.CHANGE.ORG/PETITIONS/CHRYSLER-RECALL-ALL-PACIFICAS-FOR-ENGINE-CRADLE-CORROSION-2 HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/CHRYSLER_PACIFICA.HTML HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/4117762. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. THE CONTACT STATED THAT THE ENGINE CRADLE WAS CORRODED AND THE ENGINE HAD BECOME PARTIALLY DETACHED FROM THE ENGINE CRADLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE CRADLE WAS SEVERE CORRODED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 3/14/14*CN

ENGINE CRADLE IS RUSTED TO THE POINT IT WILL NOT SUPPORT THE ENGINE. *TR

WE HAD OUR 2004 CHRYSLER PACIFICA LOOKED OVER BY A MECHANIC AROUND MARCH OF 2012 BECAUSE OUR TEENAGE DAUGHTER GOT HER DRIVERS PERMIT. WE WANTED TO MAKE SURE THAT THE CAR WAS SAFE FOR HER TO DRIVE. HE LOOKED OVER THE CAR AND TOLD US THAT WE SHOULD START THINKING ABOUT REPLACING THE ENGINE CRADLE. HE SAID THAT ENGINE CRADLES IN THE CHRYSLER PACIFICA WERE KNOWN FOR CORROSION. WE CONTINUED TO DUE OUR NORMAL MAINTENANCE ON THE CAR AND AS OF TODAY WE ARE NOT ABLE TO DRIVE THE CAR UNTIL WE GET THE ENGINE CRADLE FIXED. THE CAR IS NOT SAFE TO DRIVE AND IT ONLY HAS 107,000 MILES. THIS IS VERY EXPENSIVE TO FIX. I DID RESEARCH ONLINE AND DISCOVERED THAT CHRYSLER GROUP LLC PACIFICA'S FRONT ENGINE CRADLES WARRANTY HAS BEEN EXTENDED TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST IN 2004 - 2005 MODEL YEARS. I CALLED CHRYSLER CUSTOMER SERVICE AND READ THEM OFF MY VIN # AND THEY SAID IT WAS NOT COVERED. I ASKED WHY AND WAS TOLD RECALLS ARE BASED OFF OF VIN # NOT WHAT WAS PRINTED IN THE LETTER. I ASKED TO SPEAK TO A SUPERVISOR AND THEY WOULD NOT GIVE CONNECT ME TO ONE BUT WOULD HAVE ONE CALL ME BACK. I CALLED BACK AND FILED A COMPLAINT WITH CHRYSLER CUSTOMER SERVICE ON 2/19/14. WE WORK VERY HARD FOR OUR MONEY AND TO HAVE CHRYSLER NOT COVER OUR CAR IS UPSETTING. THIS IS A SAFETY ISSUE AND I IT IS BEING IGNORED. *TR

MY CHRYSLER PACIFICA"S ENGINE CRADLE HAS EXTENSIVELY CORRODED WITH RUST AND HAS BECOME A DANGER TO DRIVE .THIS WAS A NATIONAL PROBLEM REPORTED ON CHICAGO TELEVISION NBC CHANNEL 5. CHRYSLER CLAIMS THAT THEY ARE INVESTIGATING..I WOULD APPRECIATE IF SOMEONE FROM YOUR ORGANIZATION CAN LOOK AT THIS CRADLE AND THE DANGER MY FAMILY HAS BEEN PUT IN. CHRYSLER ALSO CLAIMS THAT MY CAR WAS BUILT PRIOR TO THE PROBLEM METAL ON 2004/2005 . NEED FOR SOMEONE TO INSPECT THANK YOU *TR

VEHICLE PURCHASED FROM DEALER ON 1-13-05 WITH 16,312 MILES - WITH CARFAX HISTORY REPORT. AS OF 2-11-14 IT HAS 48,550. ALSO PURCHASED THE MAXI CARE SERVICE CONTRACT - INTENDED ON KEEPING THIS CAR FOR OVER 100,000 MILES. IT HAS BEEN GARAGE KEPT AND BABIED. NOTICED A LITTLE BUBBLED PAINT ABOUT A YEAR AGO - NOW MY REPAIR SHOP SUGGESTED THAT I TRY TO GET RID OF IT BEFORE IT GETS ANY WORSE. THERE IS ABSOLUTELY NO OTHER DAMAGE TO THE VEHICLE INSIDE OR OUT. LOOKS BRAND NEW EXCEPT FOR THE RUST DESCRIBED ABOVE .CONSIDERING WHAT I HAVE READ ONLINE I WOULD BE AFRAID TO EVEN SELL THIS VEHICLE TO ANOTHER PERSON IN FEAR OF A FATAL ACCIDENT. IS CHRYSLER GOING TO DO ANYTHING ABOUT THIS ISSUE. I HAVE TO GO OUT AND BUY ANOTHER VEHICLE 50,000 MILES PREMATURELY. WHY SHOULD I HAVE TO LOOSE ALL THIS MONEY?????? *TR

I TOOK MY CAR TO A MECHANIC FOR AN OIL CHANGE AND I WAS SHOCKED BY WHAT I'VE SEEN. THE ENGINE CRADLE IS RUSTED OUT AND IT ALSO HAS CRACKS ON IT. IT IS A REAL LIFE-THREATENING SITUATION WHERE THE STRUCTURE CAN FALL OUT AT ANY MOMENT. I COULD IMAGINE MYSELF DRIVING ON THE HIGHWAY AND BE INVOLVED IN A CAR ACCIDENT BECAUSE THIS CAR MANUFACTURER BUILDS CARS LIKE THIS. I'M SHOCKED. I HAVE A SON THAT WE DRIVE IN THIS CAR AND NOW I PREFER TO HAVE IT PARKED THAN PUT MY SON'S LIFE IN DANGER. I'VE NEVER SEEN SUCH CORROSION AND IT IS DEFINITELY A PROBLEM CHRYSLER NEEDS TO ADDRESS TO ALL CARS. IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME ISSUE EVEN IN FLORIDA SO DON'T TELL ME THAT IT'S A NORMAL SITUATION DUE TO SALT ON THE ROAD. *TR

I WAS HAVING MY VEHICLE INSPECTED AND WAS INFORMED THAT MY ENGINE CRADLE WAS RUSTING. I PURSUED THIS PROBLEM ON LINE AND FOUND OUT THAT THIS IS A RECOGNIZED PROBLEM WITH 2004 PACIFICA'S AND THAT CHRYSLER HAS OFFERED AN EXTENDED WARRANTY DUE TO MANUFACTURES DEFECT. HOWEVER THERE IS ONLY A ONE MONTH PERIOD (IN-SERVICE DATE) THAT APPLIES TO THE WARRANTY. IT IS APPARENT THAT THIS IS A COMMON SAFETY PROBLEM THAT COULD RESULT IN SERIOUS INJURY AND CHRYSLER NOT ONLY MADE NO ATTEMPT TO CONTACT BUYERS, BUT ALSO FAILS TO ACCEPT RESPONSIBILITY FOR THE MANUFACTURES DEFECT. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT THE ENGINE CRADLE WAS CORRODED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000.

ENGINE CRADLE IS ROTTED. *TR

EXTENSIVE RUST FORMATION ON ALL SUSPENSION COMPONENTS AND IN PARTICULAR THE ENGINE CRADLE. ON THE ENGINE CRADLE, RUST IS MOST PROMINENT ON THE WELD SEAMS AND THE LOWER PORTIONS WHERE MOISTURE PROBABLY IS POOLING ON THE INSIDE AND PENETRATING WHAT MUST BE UNUSUALLY POROUS AND/OR UNTREATED METAL. I AM THE ORIGINAL OWNER AND I NOTICED A RUST COLOR ON THE VARIOUS SUSPENSION PARTS EARLY IN THE OWNERSHIP. I MENTIONED THIS COLORATION TO THE DEALER AND THEY EXPLAINED IT AS A CLAY COMPOUND SPRAY THAT IS APPLIED AT THE FACTORY TO PROTECT UNDERCARRIAGE FROM CORROSION DURING SHIPPING. AT THE TIME, I ACCEPTED THIS EXPLANATION AT FACE VALUE BUT IN HINDSIGHT IT PROBABLY WAS PREMATURE RUST. I CAN'T FIND ANY INFORMATION ON THE INTERNET THAT SUGGESTS SPRAYING CLAY IS ACTUALLY A REAL PRACTICE. FURTHERMORE, THE CAR WAS MANUFACTURED IN CANADA. NOT MUCH RUST CONCERNS BETWEEN CANADA AND THE US. SOMEWHAT PLAUSIBLE IF SHIPPING OVERSEAS. UNLESS SOMEONE INFORMS ME OTHERWISE ON THIS CLAY SPRAYING , I THINK I WAS DUPED. AT FIRST THIS RUST WAS JUST AN ANNOYING COSMETIC BLEMISH BUT IT HAS PROGRESSED TO THE POINT WHERE I AM CONCERNED ABOUT SAFETY. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DISCOVERED THE ENGINE CRADLE WAS RUSTED AND CORRODED. THE CONTACT NOTIFIED THE DEALER OF THE DEFECT BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000 AND THE CURRENT MILEAGE WAS 141,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB-FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO VERIFIED THE FAILURE AND STATED THAT IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE HAS ROTTED TO THE POINT THAT THE CAR IS UNSAFE TO DRIVE. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BREAKS WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE WITH SUCH A SERIOUS ISSUE. *TR

THE SUBFRAME IS RUSTED OUT AND THE AUTO HAD ONLY 148500 MILES BEFORE WE WERE INFORMED BY MY REPAIR MAN I CALLED CHRYSLER AND THEY TOLD ME THAT IT IS NOT COVERED BUT SOME PACIFICAS ARE COVERED WHICH DOESN'T MAKE SENSE THE SUBFRAME CAUSED THE ENGINE MOUNTS TO FALL OUT AND I AM LUCKY MY 10 YEAR OLD DAUGHTER AND WIFE DIDN'T GET HURT, AFTER CHECKING THE PROBLEM OUT ONLINE I FOUND OUT THAT MANY OWNERS HAVE THE SAME PROBLEM. *TR

CHRYSLER SERVICE BULLETIN: 13-001-10 SERVICE BULLETIN NO.: WB-D-10-34 NHTSA ID NUMBER: 10045080 MOTOR CRADLE HAS RUSTED OUT STRUCTURALLY UNSAFE, WILL NOT PASS INSPECTION MAY CAUSE A SEVERE DANGEROUS ACCIDENT. CHRYSLER HAS EXTENDED THE WARRANTY ON 2004 CHRYSLER PACIFICAS THAT WERE PRODUCED FEBRUARY 2004 - MARCH 2004. MY CAR WAS MANUFACTURED IN MAY 2004. I HAVE THE SAME SYMPTOMS THE CARS PRODUCED ONLY 30 DAYS PRIOR! MY REPAIR NEEDS TO BE COVERED. *TR

ENGINE CRADLE IS RUSTING OUT FROM INSIDE FRAME OUT,POPPING LARGE HOLES IN THE FRAME. HAD TO REPLACE.CHRYSLER WON'T HELP AT ALL WITH PARTS OR COST. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DISCOVERED THE ENGINE CRADLE WAS RUSTED AND CORRODED. THE CONTACT NOTIFIED THE DEALER OF THE DEFECT BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 124,000.

BOUGHT THIS VEHICLE USED, 11 MONTHS AGO AND HAVE HAD IT SERVICED REGULARLY. RECENTLY IT STARTED HESITATING AND SHUTTING OFF AT RANDOM, USUALLY AT LOWER SPEEDS, BUT RECENTLY AT HIGHER SPEEDS TOO, MECHANIC COULD FIND NOTHING. HAD TO HAVE IT TOWED TO LOCAL GARAGE AFTER EXTREME COLD SNAP BECAUSE IT WOULDN'T START. IT HAD BEEN FLOODED. HAD OIL CHANGED AND PLUGS CHANGED, AND MECHANIC FOUND THE ENGINE CRADLE CORROSION, AS MANY OTHER HAVE REPORTED. JUST A MATTER OF TIME BEFORE IT IS UNSAFE TO DRIVE, AND THE HESITATING CONTINUES. I HAVE CONTACTED CHRYSLER 3 TIMES ON THIS, AND THEY CONTINUE TO TELL ME THAT MY CAR IS WAY OVER THE MILEAGE AND NOT WITHIN THE EXTENDED WARRANTY TIME FRAME. IT IS OBVIOUSLY A DESIGN FLAW, AND THE PARTS MADE WITH INFERIOR MATERIALS. PLEASE ISSUE A RECALL TO INCLUDE ALL PACIFICAS AND MAKE CHRYSLER TAKE RESPONSIBILITY FOR THIS. *TR

THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE IS ROTTING TO THE POINT THAT I CAN NO LONGER HAVE THE CAR SAFETY INSPECTED IN PA. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BRAKES WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE WITH SUCH A SERIOUS ISSUE. *TR

ON JANUARY 28, 2013 I HAD MY VEHICLE CHECKED FOR WARRANTY REPAIRS. AT THAT TIME I WAS ADVISED THAT THE FRONT AND REAR ENGINE MOUNTS WERE BAD ALONG WITH STRUTS. ALSO AT THAT TIME I WAS CALLED BACK TO THE SERVICE AREA BY MECHANIC. HE PROCEEDED TO SHOW ME THAT THE ENGINE CRADLE WAS RUSTING OUT AND SHOWED ME VARIOUS PLACES WHERE IT HAD IN FACT RUSTED THROUGH. I WAS TOLD THAT THIS IS A MAJOR SAFETY CONCERN. I WAS GIVEN A QUOTE OF $1612.05 TO REPAIR THIS. DUE TO LIMITED FINANCES I HAVE ONLY BEEN ABLE TO HAVE THE WARRANTY WORK REPAIRED. AT THE TIME I BELIEVED THIS TO BE AN ISOLATED INCIDENT. I HAVE RESEARCHED SEVERAL OTHER PROBLEMS WITH THIS VEHICLE AND HAVE REALIZED THAT THIS IS NOT AN ISOLATED INCIDENT. I CONTACTED CHRYSLER ABOUT AN EXTENDED WARRANTY FOR THIS PROBLEM AND WAS INFORMED THAT THE WARRANTY ONLY COVERED THOSE BUILT BETWEEN FEBRUARY AND MARCH OF 2004. MY VEHICLE HAS A BUILD DATE OF JANUARY 22, 2004. I BELIEVE THIS SHOULD BE LOOKED INTO MORE CLOSELY AT ALL THOSE BUILT IN 2004. *TR

MY 2004 CHRYLSER PACIFICA WAS PURCHASED NEW IN AUG 2003. I BROUGHT THE CAR IN FOR AN OIL CHANGE AT DEALERSHIP. DEALER CONTACTS ME TO HAVE ME SEE THE CAR WHILE ON A LIFT SO THAT I MAY VIEW THE EXTENSIVE ROT OF THE ENGINE CRADLE. THE UNDERSIDE OF THE VEHICLE IS TOTALLY FINE AS FAR AS RUST EXCEPT THE CRADLE THAT IS FULL OF HOLES. COST TO FIX $2400. CONTACTED REPRESENTATIVE AT CHRYSLER - TWO REPRESENTATIVES STATED THAT ALTHOUGH THERE WAS A BULLETIN SENT OUT TO EXTEND WARRANTIES ON SOME 2003 AND 2004 PACIFICAS, MINE IS NOT ONE OF THOSE INCLUDED AND SINCE IT WAS AN EXTENSION OF WARRANTY UP TO 10 YEARS, IT WOULD NOT BE CONSIDERED UNDER THAT EXTENSION ANYWAY. CLEARLY THIS IS A DEFECTIVE PART. CHRYSLER KNOWS THIS AS EVIDENCED BY THE EXTENSION TO FIX THESE IN THE FIRST PLACE. A CLEAR SAFETY CONCERN AS THE ENGINE IS NOT SECURED. THIS SHOULD BE A RECALL! *TR

ON A SERVICE DATE I WAS NOTIFIED THAT MY ENGINE CRADLE FRAME HAD DETERIORATED SO BAD THAT FAILURE FROM THE FRAME WAS IMMINENT. THE MECHANIC STATED THAT RUST WAS UNUSUAL FOR SUCH A EARLY MODEL VEHICLE. I CONTACTED CHRYSLER AFTER DOING SOME RESEARCH THAT THERE IS AN ACTIVE RECALL ON 2004-05 CHRYSLER PACIFICA FOR ENGINE CRADLE FAILURE. I WENT TO MY NEAREST CHRYSLER DEALER AND WAS TOLD MY CAR VIN NUMBER DIDN'T SHOW ANY RECALLS. I LATER CONTACTED CHRYSLER'S HEADQUARTERS AND WAS TOLD THAT MY VEHICLE DIDN'T MATCH THE CRITERIA BECAUSE IT WAS MANUFACTURED IN MARCH OF 2003. I STATED BUT I PURCHASED A 2004 AND MY TITLE STATES 2004. THEY SIMPLY HAVE A PROBLEM WITH THESE ENGINE CRADLES AND FOUND A WAY NOT TO REPAIR MINE. *TR

BOUGHT 4 MICHELIN LATITUDE TOUR HP TIRES IN OCT 2011 FOR OUR 2004 CHRYSLER PACIFICA AWD. THE CAR CAME WITH MICHELIN TIRES WITHOUT ANY PROBLEMS. SO WE WANTED THE SAME TYPE TIRE FOR REPLACEMENTS. TIRE ID # B9H2XKWX1910-----1 TIRE DOT # B9H2XKWX1911-----2 TIRES # B9H2WKWX2211----1 TIRE SIZE 235/65ZR17 PART # 33809 55,000 MILE WARRANTY TIRES WERE ROTATED EVERY 3,000 MILES AFTER THE JULY 2013 TIRE ROTATION THE TIRES BEGAN A WOOP WOOP SOUND AT ALL SPEEDS. SOUND VERY NOTICEABLE. TIRES AGAIN ROTATED AND REBALANCED(WITH NO CHANGE) 2 MONTHS LATER AND THEY STILL HAVE THIS SOUND. HAVE HAD THE CAR BACK TO THE TIRE DEALER SEVERAL TIMES FOR MORE ROTATIONS AND BALANCING( NO CHANGE NEEDED) WITH OUT ANY RESOLUTION TO THE PROBLEM. TIRES ARE STILL ON THE CAR WITH ONLY11,000 MILES ON THE TIRES SINCE PURCHASE. *TR

I AM THE ORIGINAL OWNER OF THIS 2004 PACIFICA. THE FRONT ENGINE CRADLE IS CORRODED SEVERELY WITH THE WELDED SEAM HAVING AREAS OF SEPARATION AS WELL AS RUST THROUGH HOLES IN SEVERAL AREAS. CHRYSLER HAD A RECALL FOR A NARROW BAND OF VEHICLES MANUFACTURED BETWEEN FEB. 23, 2004 AND MARCH 31,2004. MY VEHICLE WAS MANUFACTURED JAN. 12, 2004 BEFORE THE WINDOW OF THE RECALL. FAILURE OF THE CRADLE COULD RESULT IN THE ENGINE DROPPING FROM THE CAR CAUSING A SEVERE SAFETY ISSUE. IT APPEARS CHRYSLER RESPONDED WITH A TOKEN RECALL THAT DOES NOT ENCOMPASS ALL VEHICLES EFFECTED. I HAVE MADE THREE ATTEMPTS TO HAVE CHRYSLER CORRECT THIS PROBLEM, OR OFFER SOME PARTIAL COMPENSATION WITH NO SUCCESS. I VIEW THIS AS A SEVERE SAFETY RISK WHERE CHRYSLER HAS A KNOWN PROBLEM THAT THEY ARE FAILING TO ADDRESS ADEQUATELY. *TR

CAR WILL START OK MOST OF THE TIME. SEEMS LIKE WHEN I DRIVE ACROSS TOWN AND SHUT IT OFF THOUGH, IT WILL NOT START BACK UP. ONLY CLICKS AT THE RELAY. I'VE HAD THIS CAR TOWED 3 TIMES FOR LEAVING ME STRANDED. I HAVE FOUND SOMETIMES IF I WAIT 30 MINUTES AND TRY AGAIN IT WILL SOMETIMES START. THIS CAR HAS BEEN A NIGHTMARE. I DO NOT RECOMMEND A PACIFICA TO ANYONE, AND I WILL NEVER DRIVE ANOTHER CHRYSLER OR AGAIN. *TR