Page 7 of 7 · complaints 301–333 of 333

1999 Chrysler Concorde complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Air Bags › FrontalCrash1 injured
Filed Jan 20, 2001FL

VEHICLE INVOLVED IN HEAD-ON COLLISION. AIRBAGS FAILED TO DEPLOY ALLOWING DRIVER TO SUFFER SEVERE INJURIES. IF AIR BAGS HAD DEPLOYED, DRIVER WOULD NOT HAVE GONE FORWARD IN VEHICLE. DRIVER STRUCK HEAD ON STEERING WHEEL AND BROKE LEFT HAND ON TILT-WHEEL HANDLE. ARE THERE OTHER INSTANCES OF AIR BAGS IN CHRYSLER PRODUCTS NOT DEPLOYING? THIS IS SUPPOSED TO BE THE MAIN SAFETY FEATURE AND IT FAILED BIG TIME. *AK

Vehicle Speed ControlCrash1 killed
Filed Jan 18, 2001MD

CAR HAD BEEN RETURNED TO DRIVER AFTER COMING OUT OF A CAR WASH. VEHICLE ACCELERATED OUT OF CONTROL, CAUSING AN ACCIDENT AND FATALITY TO THE DRIVER OF THE CONCORDE. *AK

Seat Belts › Front › Buckle Assembly
Filed Jan 12, 2001MD

DUE TO LOCATION OF BUCKLE FOR SEAT BELT CONSUMER HAS A PROBLEM UNDOING THE BELT. *AK THE BUCKLE IS HARD TO PRESS AND SEAT BELT WAS PLACED BETWEEN THE FRONT SEATS AND IT IS TOO FAR. *YH

Latches/Locks/Linkages › Hood › Latch
Filed Jan 7, 2001MI

MY SON, A TEENAGER AND EXCELLENT DRIVER, WAS DRIVING THROUGH HEAVY SNOW. CAR WAS IN MOTION WITH MINIMAL SPINNING OF WHEELS. SMOKE ENTERED PASSENGER COMPARTMENT THROUGH VENTS. HE TURNED OFF CAR AND POPPED HOOD, WHICH DID NOT RELEASE. SAW FLAME IN ENGINE COMPARTMENT THROUGH SLITS NEAR WIPERS. STILL COULD NOT RELEASE HOOD BY HAND AT FRONT OF VEHICLE. USED SNOW TO ATTEMPT TO EXTINGUISH FIRE AND WAS JOINED BY PERSON WHO COMPLETELY DISCHARGED SMALL EXTINGUISHER. ASKED THAT FIRE DEPARTMENT (FD) BE CALLED, AND FD EXTINGUISHED FIRE. CAR WAS A TOTAL LOSS. CONTACTED DAIMLER CHRYSLER SAME DATE AND HAVE NOT HEARD RESULT OF INVESTIGATION. I UNDERSTAND THERE'S NO RELEVANT RECALL, BUT CAR WAS IN EXCELLENT WORKING CONDITION. I LOVED IT AND HAD NO COMPLAINTS. NOW AM FORCED TO REPLACE VEHICLE. INSURANCE HAS COMPLETELY SATISFIED LEASE OBLIGATION, BUT I AM DISADVANTAGED AS I MUST REPLACE VEHICLE AND I FEEL THAT THE MANUFACTURER MUST BE AT FAULT. CAN YOU PROVIDE ANY INFO OR ASSISTANCE?*AK

Service Brakes, Hydraulic › Foundation Components
Filed Dec 18, 2000AL

BRAKES CONTINUOUSLY LOCK, WHICH CAUSES TIRES TO LOCK AND THE CAR SKIDS AND PITCHES FORWARD. OUR DOOR LOCKS ARE BROKEN AND THE BOTTOM PORTION OF THE BACK SEAT IS COMING OUT FROM THE FLOOR. WHEN WE PURCHASED THE CAR, WE ASKED THE SALESPERSON (TIM WHITE) IF THE CAR WAS IN GOOD CONDITION AND IF THIS WAS A RENTAL CAR. HE SAID" IT HAD ONE OWNER." WHEN I REPEATED THIS TO THE MANAGER LAST WEEK, HE SAID IT DID. HE STATED THAT THE OWNER WAS THE RENTAL COMPANY IN FLORIDA. THEN I POINTED OUT TO THE MANAGER THAT ONE OWNER DID NOT MEAN ONE DRIVER. WITH IT BEING A RENTAL CAR IT HAS HAD MANY DRIVERS SOME NOT SO CAREFUL AS OTHERS. IF I HAD BEEN INFORRMED OF THE CARS TRUE HISTORY AND CONDITION, I WOULD NEVER HAVE PURCHASED THIS AUTOMOBILE. *AK( DOT NUMBER: )

Vehicle Speed ControlCrash1 injured
Filed Dec 5, 2000OH

IMMEDIATELY AFTER STARTING CAR & PUTTING IT INTO GEAR, IT TOOK OFF AT A HIGH RATE OF SPEED, EVEN WHILE FOOT WAS ON BRAKE PEDAL. DRIVER SERVED TO AVOID PARKED CARS AND WENT THROUGH A FENCE HITTING A DITCH, WENT ACROSS A STREET, HIT ANOTHER DITCH BEFORE STOPPING. ALSO, THERE WAS NO DEPLOYMENT OF AIR BAGS. *CJ

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Nov 10, 2000OH

HAVE RECEIVED NO SATISFACTION FROM CHRYSLER. NO SAFETY DEFEC TLISTED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 12, 2000CA

THE NUMBER 4 CYLINDER FAILED CAUSING THE VEHICLE TO LOOSE ALL POWER WHILE DRIVING. NLM

Power Train › Automatic Transmission
Filed Jun 6, 2000PA

AUTOMATIC TRANSMISSION FAILED. YH

Power Train › Automatic Transmission
Filed May 25, 2000PA

WHILE SLOWING TO A STOP THE TRANSMISSION MAKES NOISE (CLUNKS). NLM

Vehicle Speed Control › LinkagesCrash
Filed Apr 10, 2000TX

WHEN DRIVING AND UPON MAKING A GRAUDAL STOP AFTER CUTTING OFF AND RESTARTING VEHICLE WITH FOOT DEPRESSED ON THE BRAKE PEDAL, VEHICLE TOOK OFF, RESULTING IN UNWANTED AND UNEXPECTED ACCELERATION WHICH CAUSED CONSUMER TO RUN INTO A BRIDGE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Mar 27, 2000MI

SHIFTER PIN TO INTERLOCK CABLE BROKE OFF CAUSING THE IGNITION KEY TO BECOME REMOVABLE WHILE THE VEHICLE IS IN ANY GEAR. YH

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 7, 2000IL

A HEAVY ODOR OF GAS COMING INTO THE VEHICLE. VEHICLE WAS TAKEN TO THE DEALER, AND THEY DIDN'T SEEM TO THINK THAT IT WAS IMPORTANT TO REPORT THIS TO NHTS . THE FUEL RAIL WAS REPLACED. *AK.ET.

Visibility › Windshield
Filed Mar 5, 2000NJ

WHEN DRIVING, THE CENTER FIELD OF VIEW IS DISTORTED, CREATES EXCESSIVE VISUAL FATIGUE AND DIZZYNESS WHEN DRIVING ON HIGHWAY. NEVER CPMPLAINED ABOUT IT, ORIGINALLY BELIEVED IT WAS PART OF DESIGN OF "CAB FORWARD" YESTERDAY WHILE ON TRIP, 2ND DRIVER COMPLAINED OF DIZZYNESS AND DISCUSSED PROBLEM. DEFINITELY IS A PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 22, 2000WI

WHEN COMING TO A STOP BRAKES MADE A GRINDING NOISE. DEALER SAID THERE WAS A DEFECT IN THE BRAKES, AND THAT THE GRINDING WAS A NORMAL NOISE. *AK *ML

Suspension › Front
Filed Jan 19, 2000AR

WHEN TRAVELING AT HIGHWAY SPEED AROUND OR ABOUT 50-60 MPH VEHICLE PULLED TO THE LEFT, CAUSING POOR STEERING CONTROL. CONSUME HAS CONTACTED THE DEALER, DEALER NOTICED TSB FOR THE SAME TYPE OF PROBLEM. DEALER CORRECTED THE PROBLEM BY INSTALLING A SMALL BOLT TO SUPPORT THE LARGE BOLT STRUTS. CONSUMER STILL HAVING PROBLEMS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Suspension › Front
Filed Jan 10, 2000MI

I HAVE BEEN WITHOUT MY 1999 CAR (5) TIMES. MY COMPLAINT REGARDING THE "FRONT LEFT" HAS BEEN THE SAME EACH TIME THE CARE WAS IN FOR SERVICE. EACH TIME THE "SYMPTOM" WAS NOT FIXED. THIS TIME THE RACK AND PINION IS BEING REPLACED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Dec 6, 1999FL

WHEN THE BRAKES WERE APPLIED THE PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE, AND CAUSING A COLLISION WHICH RESULTED IN MINOR INJURIES. VEHICLE WAS TATALED. THE DEALER HAS BEEN NOTIFIED. *AK

Vehicle Speed ControlCrash
Filed Nov 17, 1999AR

I WAS AT A CAR WASH WITH MY CAR RUNNING AND IN PARK. I SHIFTED WHEN MY CAR SURGED BACKWARD OUT OF CONTROL HITTING THE CAR BEHIND ME. WHEN I PUT THE CAR IN PARK AFTER THE CRASH THE ENGINE WAS ROARING. NO ONE WAS INJURED BUT IT DID OVER $800.00 DAMAGE TO MY CAR AND $3000.00 DAMAGE TO THE CAR BEHIND ME. *AK

Unknown or Other
Filed Oct 26, 1999NJ

VEHICLE HAS BEEN EXPERIENCING ONGOING PROBLEM WITH ENGINE CHECK LIGHT KEEP COMING ON. VEHICLE HAS BEEN IN / OUT OF DEALER SHOP ON THREE OCCASIONS, AND PROBLEM IS STILL UNRESOLVED. *AK

Vehicle Speed ControlCrash1 injured
Filed Sep 27, 1999IA

SUDDEN ACCELERATION AFTER STARTUP AN PUT INTO GEAR. HIT BUILDING ACROSS STREET.

Visibility › Power Window Devices and Controls
Filed Sep 27, 1999HI

NO SUMMARY.

Vehicle Speed ControlCrash1 injured
Filed Sep 8, 1999IA

VEHICLE ACCELERATED SUDDENLY WHEN PUT INTO DRIVE RANGE. DRIVER COULD NOT STOP VEHICLE BY BRAKING. BRAKING SKIDS LEFT ON PAVING. VEHICLE TRAVELED APPROXIMATELY 300 FEET BEFORE COLLIDING WITH A CONCRETE BLOCK WALL, TOTALLING VEHICLE AND WALL.

Visibility › Power Window Devices and Controls
Filed Jul 23, 1999KS

DRIVER'S AND PASSENGER'S SIDE WINDOWS HAD TO BE REPLACED. 2 DAYS LATER, THE RIGHT REAR WINDOW FAILED. DEALER STATED THAT THE ELECTRONIC MOTOR NEEDED REPLACEMENT. ALSO, FRONT DRIVER'S SIDE WINDOW NEEDED TO BE REPLACED AGAIN. *AK

Suspension
Filed Jul 16, 1999OH

UPDATE TO PREVIOUS REPORT ASSIGNED ODI ID: 707635. VEHICLE HAS WITHOUT WARNING SHUDDERED VIOLENTLY ON 3 OCCASIONS, ONCE AT 25-30 MPH AND TWICE AT 67 MPH. MALFUNCTION COULD NOT BE REPLICATED AFTER 90 MILES OF TEST DRIVING. NO PROBLEMS APPARENT WITH SUSPENSION OR STEERING. NO ENGINE OR TCM FAULT CODES RECORDED. AT THIS POINT CAUSE UNKNOWN. *AK

Equipment › Appliance › Air Conditioner
Filed Jun 25, 1999CA

ERRATIC FUNCTIONING OF AIR CONDITIONER IN VERY WARM CLIMATE. DEALER UNABLE TO REPAIR IN TIMELY MANNER. ALSO DEALER NOT WILLING TO HAND OUT PAPERWORK UPON VEHICLE TAKEN IN FOR REPAIR. AS WELL DEALER DID NOT OFFER ALTERNATE TRANSPORTATION TO ME THE CONSUMER! *AK

Suspension
Filed Jun 17, 1999OH

ON 3 SEPARATE OCCASIONS OVER 3 DAYS, VEHICLE BEGAN TO SHUDDER VIOLENTLY. ONCE AT 35 MPH AND TWICE AT 65 MPH. APPLYING BRAKES DID NOT STOP PROBLEM. ONLY WHEN SPEED CAME DOWN TO 35 - 45 MPH. TWO DEALERS HAVE INSPECTED THE TIRES, ENGINE, TRANSMISSION AND SUSPENSION WITHOUT RESULT. WHILE PROBLEM HAS NOT RECURRED SINCE 5/30, THERE COULD BE A SERIOUS ACCIDENT IF IT OCCURRED AGAIN AT HIGH SPEED IN HEAVY TRAFFIC. *AK

Vehicle Speed ControlCrash
Filed May 17, 1999MI

WHILE BACKING VEHICLE OUT OF THE GARAGE IT SUDDENLY ACCELERATED, RESULTING IN A COLLISION. DEALER HAS BEEN NOTIFIED. *AK

Service Brakes, Hydraulic › Foundation Components
Filed May 4, 1999CD

BRAKES LOCKING UP WHILE CRUISE CONTROL ON CAUSING VIBRATION, BURNING SMELL AND SMOKE TO COME FROM THE WHEELS.

Vehicle Speed Control
Filed Mar 12, 1999CA

MY WIFE WAS BACKING OUT OF A PARKING SPACE WHEN HER CAR SURGED OUT OF CONTROL, HITTING A REPAIR VEHICLE AND GROCERY CART STAND. MOST OF THE RIGHT SIDE OF THE CAR WAS DAMAGED. THE DEALER HAS DECLARED NOTHING WRONG WITH THE VEHICLE, BUT THIS WAS AN UNCONTROLABLE SITUATION AND ONLY BY LUCK WAS NO ONE HURT.

Vehicle Speed ControlCrash
Filed Jan 29, 1999CA

CONSUMER WAS PULLING OUT OF PARKING GARAGE AND PUT VEHICLE IN GEAR AND THE VEHICLE PULLED OFF ON ITS OWN VERY FAST, CAUSING THE CONSUMER TO CRASH INTO ANOTHER VEHICLE. AIR BAGS DID NOT DEPLOY . DEALER HAS BEEN CONTACTED. *AK

Suspension › Front
Filed Jan 19, 1999CA

DEAR SIR: I WOULD LIKE TO KNOW IF CHRYSLER HAS REPLACED THE SWAY BAR LINKS AND TRAILING ARMS ON THE CARS COMING OFF THE ASSEMBLY LINE? THE DEALER TOLD ME THEY DO NOT KNOW. I AM PLANING ONBUYING A NEW CONCORDE LXI IN THE NEAR FUTURE. PLEASE RESPONDE. I DO NOT KNOW WHERE ELSE I CAN GET THIS INFO. THANK YOU CHARLES FIELD

Engine and Engine Cooling › Engine
Filed Nov 18, 1998PA

THE BOLT THAT HOLDS THE FAN AND ENGINE PULLEY CAME LOOSE, CAUSING NO STEERING ABILITY, ALMOST RESULTING IN AN ACCIDENT. DEALER SAID THE PROBLEM WAS CAUSED BY THE BOLT BEING TIGHTENED TOO HARD. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Chrysler Concorde → · Every Concorde year → · How the figures are calculated →