Page 6 of 7 · complaints 251–300 of 333

1999 Chrysler Concorde complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Engine and Engine Cooling › Engine
Filed Apr 3, 200385,000 milesOH

I HAVE A 1999 CHYSLER CONCORDE, 2.7 LITER, WITH 85,000 MILES. THE ENGINE BEGAN KNOCKING AND THEN THE OIL LIGHT THEN CAME ON. I STOPPED THE CAR ON THE EXPRESSWAY. AFTER SITTING I COULD RESTART THE ENGINE, DRIVE A SHORT DISTANCE (.1 MILES) BEFORE THE LIGHT WOULD COME ON AGAIN UNTIL I GOT TO AN EXIT. THE CAR WAS THEN TOWED TO A GARAGE. THEY HAVE DIAGNOSED LIKELY BEARING FAILURE REQUIRING AN ENGINE REBUILD. THE OIL PRESSURE IS DROPPING AS THE ENGINE WARMS UP. THEY FOUND METAL SHAVINGS (BRASS) IN THE OIL. UNTIL THIS PROBLEM, THE ENGINE HAD NOT KNOCKED OR HAD ANY VALVE NOISE OR OTHER ISSUES INDICATING LOW OIL PRESSURE. I HAVE GENERALLY CHANGED THE OIL EVERY 3,000 MILES. THIS FAILURE SEEMS PREMATURE AND WITHOUT WARNING. THE SAFETY ISSUE IS THAT MOTORISTS ARE LEFT STRANDED ON THE EXPRESSWAY DUE A POSSIBLE DEFECT INVOLVING THE MATERIALS USED IN THE MANUFACTURE OF THIS PARTICULAR ENGINE. WHILE THE MILEAGE EXCEEDS THE MANUFACTURERS WARRANTY, THE FAILURE IS EXTREMELY PREMATURE.

Electrical System
Filed Apr 2, 200363,247 milesMD

THE INTERIOR LIGHTS ILLUMINATED ON THEIR OWN. CONSUMER BELIEVED THERE MAY BE A POSSIBLE ELECTRICAL PROBLEM. *JB

Engine and Engine Cooling › Engine
Filed Mar 26, 200358,000 milesOH

OIL SLUDGE IN LOW MILEAGE ENGINE. *JB

Engine and Engine Cooling › Engine
Filed Mar 12, 200378,500 milesMS

I OWN A 1999 CHRYSLER CONCORD (PURCHASED NEW) AND WAS TOLD THAT MY ENGINE WAS "SHOT". TO REPLACE IT WILL COST $5,000. THIS INCLUDED $3,800 FOR THE REBUILT ENGINE AND $1,200 FOR LABOR. THIS IS RIDICULOUS!!! IT HAS 78,000 MILES ON IT AND I HAVE ALWAYS TAKEN IT IN FOR SCHEDULED MAINTENANCE. FOR A CAR THAT COST OVER $22,000 TO NEED THIS KIND OF REPAIR AT THESE FEW MILES IS UNACCEPTABLE TO ME. PERHAPS I AM NAIVE. I WONDER HOW MANY PROBLEMS WITH THE ENGINE OTHERS HAVE ENCOUNTERED, BUT HAVEN'T OFFICIALLY REPORTED. MANY I AM SURE. I AM WORKING FULL-TIME AS WELL AS PART-TIME TO SAVE MONEY FOR A DOWN PAYMENT TO PURCHASE A HOUSE THIS YEAR. THANKS TO MY ENGINE BEING "SHOT" - MY HUSBAND AND I WILL HAVE TO FORGO OUR DREAM OF OWNING A HOME ANYTIME SOON. HOPEFULLY WE CAN GET PAST THIS AND THE INTEREST RATES WILL STAY LOW ENOUGH FOR OUR TWO YEAR OLD DAUGHTER TO HAVE CHRISTMAS IN HER OWN HOME IN 2004!!!*JB

Power Train › Automatic Transmission
Filed Mar 12, 200368,870 milesTX

TRANSMISSION WILL NOT SHIFT INTO 3RD GEAR.*JB

Engine and Engine Cooling › Engine
Filed Mar 12, 200364,000 milesTX

ENGINE SHUTS DOWN AFTER DRIVING MORE THAN 90 MILES WITH OUT STOPPING.*JB

Vehicle Speed ControlCrash
Filed Feb 25, 200332,800 milesFL

I HAD JUST PULLED INTO A PARKING SPACE AND WAS ABOUT TO SHIFT FROM DRIVE TO PARK WHEN MY 1999 CONCORDE TOOK OFF JUMPED A CURB STOP AND HIT A TREE, WHERE THE ENGINE CONTINUED TO ACCELLERATE AND THE WHEELS DUG 5-6 INCH RUTS IN THE GROUND, BEFORE REVERSING JUMPING BACK OVER THE CURBING AND STOPPING. THE WHOLE TIME MY FOOT WAS ALSO ON THE BRAKE WHICH DIDN'T RESPOND.*JB

Engine and Engine Cooling
Filed Feb 15, 200375,435 milesLA

CHRYSLER CONCORD 2.7 ENGINE DRIVING DOWN HWY OIL LIGHT CAME ON LOUD KNOCKING UNDER HOOD CAR STOPPED TOWED CAR TO DEALER. THEY SAID I HAD A BLOWN ENGINE I CHANGE THE OIL EVERY 3 TO 35 HUNDRED MILES. THEY SAID THAT THE ENGINE HAD EXCESSIVE SLUDGE. AFTER TALKING TO SEVERAL OTHER ENGINE PEOPLE THEY SAID THAT THE 2.7 ENGINE HAS A HABIT OF BLOWING AT AROUND 75000 MILES

Engine and Engine Cooling › Engine
Filed Jan 29, 2003NY

MY 1999 CHRYSLER CONCORDE WITH 46,000 MILES ON IT DEVELOPED SLUDGE IN THE ENGINE CAUSING THE TIMING CHAIN TO COME OFF ITS TRACK AND SUBSEQUENTLY DAMAGING OTHER PARTS OF THE ENGINE. THE DEALER SAYS THE ENGINE NEEDS TO BE REPLACED AT A COST OF $8,000. WHEN I ASKED WHAT CAUSED THE SLUDGE, THE DEALER TOLD ME I DIDN'T HAVE THE OIL CHANGED ENOUGH. WHEN I PRODUCED DOCUMENTS TO THE CONTRARY, THE DEALER TOLD ME THE OIL USED MUST HAVE BEEN BAD AND BROKE DOWN. I FIND THIS HIGHLY UNLIKELY. TO DATE, I HAVE NOT GOTTEN SATISFACTION FROM THE DEALER OR CHRYSLER. I AM AWARE OF OTHERS WITH THE SAME PROBLEM. SEVERAL OF THESE PEOPLE WERE ALSO TOLD THE SAME THING BY THEIR DEALERS. IT SEEMS LIKE IT'S A CANNED ROUTINE TO DEFLECT RESPONSIBILITY FOR THIS PROBLEM ONTO SOMEONE ELSE. I BELIEVE CHRYSLER IS AWARE OF THIS PROBLEM AND IS NOT STANDING BEHIND THEIR PRODUCT. CAN ANYTHING BE DONE?

Engine and Engine Cooling
Filed Jan 2, 200334,000 milesMI

CONSUMER ADVISED THAT TIMING CHAIN GUIDE HAS BROKEN TWICE WHILE DRIVING RESULTING IN EXTENSIVE ENGINE DAMAGE. 1ST FAILURE OCCURRED IN 10/01 AT 34K MILES. 2ND FAILURE OCCURRED IN 11/02 AT 58K MILES. TS

Steering
Filed Dec 30, 2002MA

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED ON FLAT SURFACE AND WITHOUT WARNING THE STEERING WHEEL SEIZE UP CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

Steering › Steering Wheel/Handle Bar
Filed Dec 2, 2002FL

WHILE DRIVING THE VEHICLE AT ANY SPEED THE POWER STEERING WHEEL IS NOT WORKING PROPERLY, MAKING HARD THE CONSUMER TO DRIVE THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION THANK YOU. TS

Power Train › Automatic Transmission › Torque Converter
Filed Oct 21, 2002MI

WHILE TRAVELING HIGHWAY SPEED, THE AUTOMATIC TRANSMISSION DOWN SHIFTED ABRUPTLY WITH NO WARNING. THE OWNER WAS ABLE TO COAST DOWN A RAMP ONTO A SIDE STREET. THE CAUSE STATED BY A MECHANIC WAS THAT THE TORQUE CONVERTER DESTROYED ITSELF. TSTHE MOTOR THAT OPERATES THE DRIVERS SIDE WINDOW FAILED. AN ELECTRICAL COMPONENT FAILED CAUSING THE BATTERY TO DISCHARGE. CONSUMER HAS BEEN REFUSED ANY COMPENSATION FOR THE FAILURE OF THE TORQUE CONVERTOR. *JG

Seats
Filed Oct 16, 2002TX

CONSUMER STATES DRIVER'S SEAT COLLAPSED BACKWARD WITHOUT WARNING. MR

Vehicle Speed Control
Filed Sep 30, 2002IN

CONSUMER STATES THAT PUT VEHICLE IN GEAR AND ACCELERATED AND VEHICLE TOOK OFF FULL THROTTLE. NLM

Equipment › Appliance › Air Conditioner
Filed Sep 27, 2002IL

WHENEVER I TURNED ON AC, CAR SMELLS LIKE A BARN, HOUSE OF MOLD. ON TWO OCCASION DEALER SPRAY THE AC INLET BUT PROBLEM CONTINUES, I BELIEVE THIS IS SIGNIFICANT HEALTH PROBLEM MY WIFE AND 25 MONTHS OLD DAUGTHER UNABLE TO GET IN MY CAR. TS

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 26, 2002WI

CONSUMER STATES THAT WHILE DRIVING HEARD A BANGING NOISE FROM THE FRONT OF VEHICLE, CHECK ENGINE LIGHT CAME ON. HAD VEHICLE SERVICED, THE ENGINE HAD BLOWN.*MR

Engine and Engine Cooling › Cooling System
Filed Sep 16, 2002IL

ENGINE STARTED MAKING LOUD KNOCKING NOISE. HAD THE CAR TOWED TO CHRYSLER. CHRYSLER REPORTS THAT THE TIMING CHAIN CAME LOOSE AND CAUSED SEVERE DAMAGE TO THE WATER PUMP AND ENGINE AND THE TIMING CHAIN, WATER PUMP AND ENGINE NEED TO BE REPLACED. THEY REPORT THAT THERE WERE NO OIL LEAKS AND FILTER AND PLUG WERE IN PLACE AND DEALER COULD NOT EXPLAIN CAUSE. I HAVE SPOKEN TO CHRYSLER CORP. AND THE DEALERSHIP. CHRYSLER AGREED TO HELP WITH REPAIR UNTIL THEY FOUND OUT THE ENGINE WAS DAMAGED AND NEEDED TO BE REPLACED. THE REPAIR WILL BE 6,700 DOLLARS. I SEE THERE ARE OTHER REPORTS OF THIS SAME PROBLEM. WOULD LIKE TO KNOW IF OTHERS RECEIVED ANY FINANCIAL ASSISTANCE FROM CHRYSLER AND WHAT MY NEXT STEPS SHOULD BE.*AK

Vehicle Speed Control
Filed Sep 12, 2002CA

HI I NEED TO ASK IF THE PROBELM ON THE SEARCH PAGE . OF THE CAR SURGING OUT OF CONTROLL AND HITING THING OR KILLING THE 2 PEOPLE .I WONT TO KNOW IF THE PROBLEMS ALL FROM THE SAME PERSON. I SEE MOST OF THE COMPLAINTS ARE FROM A PERSON OR A STATE WHICH I DO NOT KNOW. BUT IT END IN *AK. IS THIS A PERSON LAST AND FRIST MANE. OR IS THIS A STAT IN WHICH IT HAPPEN .I JUST GOT MY WIFE THIS CAR ONE DAY AGO . BECAUSE IT HELP HER BACK AND IT WAS A SMOOTH RIDING CAR. CAN YOU EMAIL BACK OR CALL ME IF IT IS A PROBLEM I NEED TO KNOW WHAT I CAN DO TO FIX IT OR GET THE DEALER TO FIX IT . . THANK YOU I NEED TO KNOW SO I CAN SAVE MY WIFE FROM ANY HARME. IF THIS HAPPENS THANK YOU ALEX IN SUNNY CA. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 21, 2002GA

ENGINE STARTED MAKING LOUD KNOCKING NOISE. PULLED OFF OF HIGHWAY AT NEXT EXIT, DROVE INTO PARKING LOT AND STOPPED VEHICLE. HAD VEHICLE TOWED TO DEALER AND WAS INFORMED THAT THE ENGINE NEEDED REPLACEMENT DUE TO OIL STARVATION. DEALER COULD NOT EXPLAIN CAUSE OF STARVATION, AS OIL LEVELS WERE NORMAL, OIL PUMP WAS FUNCTIONING AND OIL WAS CLEAN. DEALER COULD ALSO NOT EXPLAIN LACK OF TELLTALE WARNING LIGHTS FOR OIL PRESSURE, ETC. PRIOR TO EVENT OCCURRING. ESTIMATED COST OF REPAIR $5,000. THIS IS APPARENTLY NOT AN UNCOMMON PROBLEM. HAVE REPORTED TO CHRYSLER ALTHOUGH CAR NO LONGER UNDER WARRANTY. AM AWAITING RESPONSE.*AK

Vehicle Speed Control › Accelerator PedalCrash
Filed Aug 19, 2002NY

AFTER DEPRESSING GAS PEDAL IT BECAME STUCK, CAUSING CONSUMER TO HIT ANOTHER VEHICLE, AND A POLE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Air Bags › FrontalCrash
Filed Aug 8, 2002IL

WHILE TRAVELING ABOUT 30MPH ON HIGHWAY AND WITHOUT PRIOR WARNING ANOTHER VEHICLE VEERED INTO CONSUMER'S LANE AND HIT VEHICLE HEAD ON DRIVER'S SIDE. UPON IMPACT, AIRBAGS DIDN'T DEPLOY. DEALERSHIP IS AWARE PROBLEM.*AK

Power Train › Automatic Transmission
Filed Jul 24, 2002CA

VEHICLE WAS LACKING POWER WHILE DRIVING THEN LOST POWER. DEALER NOTIFIED, AND INFORMED CONSUMER THAT TRAMSMISSION NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Vehicle Speed Control
Filed Jul 18, 2002CT

WHILE DRIVING ON I-95 AT 60 MPH THE VEHICLE STARTED RAPIDLY ACCELERATING ON IT'S OWN WITH MY FOOT OFF THE GAS PEDAL. APPLIED BRAKES AND SHIFTED TO NEUTRAL. CAME TO A STOP. PUT CAR IN PARK AND THEN INTO DRIVE AND CAR RAPIDLY ACCELERATED, TIRES SMOKING! BRAKES APPLIED AT MAXIMUM PRESSURE CAR STILL ACCELERATED. SHIFTED TO NEUTRAL AND TURNED KEY OFF.*AK

Suspension
Filed Jul 1, 2002FL

VEHICLE IS RATTLING UNDERNEATH AND THE WILL NOT GO OVER FORTY MILES ON HIGHWAY. DEALERSHIP IS AWARE OF PROBLEM.*AK

Steering › Rack and Pinion
Filed Jun 27, 2002NC

ALARMED TO SEE OTHER CONSUMER COMPLAINTS OF SIMILAR PROBLEMS WITH THE STEERING AND FAILURE OF RACK AND PINION AND FRONT END SUSPENSION. ALSO, WE HAVE REPLACED THE SWAY BAR LINKS. WE HAVE REPEATEDLY HAD PROBLEMS WITH A/C ERRATIC OPERATION AS OTHER CONSUMERS REPORTED. FULLY ALARMED BY NUMEROUS FUEL THROTTLE AND SEATBACK COLLAPSE PROBLEMS REPORTED. R&P STEERING UNIT REPLACED. STEERING WAS REAL LOOSE.

Power Train › Automatic Transmission
Filed May 20, 2002DE

WHILE DRIVING 60-65 MPH, TRANSMISSION WOULD NOT SHIFT, THEN, THERE WAS A LOUD NOISE, AND VEHICLE STARTED TO SLOWDOWN. CONSUMER WAS ABLE TO COAST TO SHOULDER. TOWED TO INDEPENDENT SHOP, TRANSMISSION HAD TO BE REPLACED. 2 DAYS PRIOR, VEHICLE HAD BEEN TAKEN TO DEALER FOR PROBLEMS WITH TRANSMISSION, WHEN IN PARK IT WOULD ROLL, AND WHEN IN DRIVE IT FELT LIKE IT WAS IN NEUTRAL. DEALER STATED THERE WAS NOTHING WRONG WITH TRANSMISSION AND IT WAS SAFE TO DRIVE.*AK *TT

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Apr 15, 2002MO

WHILE DRIVING AND UPON TURNING IGNITION OFF, WITHOUT THE KEY IN THE IGNITION, GEARS MOVED. *AK CONSUMER STATES SHIFT DOES NOT LOCK IN PARK WHEN KEY WAS REMOVED. *YH

Vehicle Speed Control
Filed Mar 15, 2002CT

WHILE DRIVING 60 MPH VEHICLE ACCELERATED TO 80 MPH, AND BRAKES DID NOT SLOW DOWN VEHICLE. CONSUMER SHUT OFF ENGINE. *AK

Steering › Steering Wheel/Handle Bar
Filed Mar 13, 2002IN

STEERING WHEEL LOCKED UP. *AK

Steering › Rack and Pinion
Filed Mar 13, 2002IN

THERE IS LOOSNESS IN STEERING WHEEL WHEN TURNING A CORNER. DEALER HAS REPLACED RACK AND PINION. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Seats
Filed Mar 13, 2002GA

DRIVERS BUCKET SEAT FAILED WITHOUT WARNING, CAUSING LOSTS OF VISIBILITY, NEARLY CAUSED A CRASH.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Feb 26, 2002MI

PASSENGER DOOR LOCK STOPPED WORKING. ONLY ABLE TO OPEN THE DOOR MANNUALLY INSIDE BY FLICKING THE LOCK UP OR WITH MY KEY OUTSIDE BY UNLOCKING IT.

Seats › Front Assembly › Recliner
Filed Feb 12, 2002FL

WHILE DRIVING 10-15 MPH DRIVER SEATBACK COLLAPSED, VEHICLE HAS NOT BEEN TAKEN TO DEALERSHIP YET. NO INJURIES.*AK CONSUMER STATED THAT THE DEALER REFUSED TO REPAIR THIS AS A SAFETY ITEM, REGARDLESS OF MILEAGE THIS WAS A MALFUNCTION OR FAILURE OF EQUIPMENT. *YH

Power Train › Automatic Transmission
Filed Jan 30, 2002FL

SENSOR ON AUTOMATIC TRANSMISSION FAILED FOR SECOND TIME. IN EACH CASE, WHILE AT SPEEDS IN EXCESS OF 40 MPH, CAR DOWNSHIFTED HARD AND IN MOST RECENT EPISODE, STALLED IN TRAFFIC. FIRST REPLACEMENT OF SENSOR COVERED UNDER WARRANTY ON 9/5/00 AT 23,885 MILES. PART REPLACED WAS 4800878. SECOND INCIDENT TOOK PLACE ON 1/25/02 AT 45,910 MILES. PART REPLACED SHOWN AS 4800879 BUT SERVICE MANAGER AT DEALERSHIP (EDDIE ACCARDI, POMPANO BEACH, FL) INDICATED HE REPLACED BOTH AN INPUT AND OUTPUT SENSORS (THIS IS NOT REFLECTED ON MY INVOICE HOWEVER). IN EACH CASE, FAILURE CAME ON WITH OUT ANY WARNING. CAR IS DRIVEN BY MY WIFE (56 YEARS OLD) WHO IS AN ADEQUATE OPERATOR. SHE SAYS IN MOST RECENT INCIDENT, WHEN CAR DOWNSHIFTED HARD, IT ALSO STALLED IN TRAFFIC. SHE HAD SOME DIFFICULTY RESTARTING THE ENGINE, THEN PULLED THE CAR TO THE SIDE OF THE ROAD AND CALLED ME. I DROVE THE VEHICLE TO THE DEALERSHIP AT ABOUT 30 MPH AND 4000 RPM. CHECK ENGINE LIGHT CAME ON, SPEEDOMETER DID NOT OPERATE. WOULD NOT SHIFT TO NEXT HIGHER GEAR. VEHICLE STALLED EACH TIME I STOPPED FOR TRAFFIC LIGHT. ATTEMPTS TO DISCUSS THIS WITH CHRYSLER CUSTOMER SERVICE AND SERVICE MANGER AT ACCARDI DID NOT RECEIVE WHAT I CONSIDER, A SERIOUS CONCERN FOR THE POTENTIAL GRAVITY OF SUCH A LOSS OF POWER ON THE HIGHWAY. IN FACT, A "MANAGER" THERE TOLD MY WIFE AND I THAT THESE THINGS HAPPEN, WILL HAPPEN AGAIN AND IF PEOPLE DIE, WELL THAT'S WHY CHRYSLER KEEPS A TEAM OF LAWYERS WORKING. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jan 13, 2002WI

I PUT CAR IN REVERSE IN PARKING LOT AND IT LUNGED FORWARD AT FULL THROTTLE WITH TIRES SMOKING, SIDESWIPPING ONE VEHICLE AND PUSHED PARKED 2ND VEHICLE 30 FT INTO PARKING LOT ISLE. MY FOOT NEVER LEFT THE BRAKE PEDAL (USED TO SHIFT), AND BRAKES WERE USELESS IN TRYING TO STOP THE CAR. AFTER HITTING THE SECOND CAR (TOTALLING IT) GOT CAR STOPPED BY SLAMMING GEAR SHIFT LEVER INTO PARK. THIS IS THE 3RD INSTANCE OF THIS HAPPENING IN THE MILWAUKEE AREA THAT IS KNOWN TO US. SUBSTANCIAL INJURIES WERE INCURRED IN SECOND INSTANCE WHERE CAR WHEN THROUGH GARAGE DOOR WITH SEVERE FACIAL INJURIES. THE 3RD CAR WENT THROUGH A WINDOW OF A BUSINESS. ALL 3 WERE 1999 CHRYSLER PRODUCTS. CHRYSLER REFUSES TO ACCEPT ANY BLAME FOR THE ACCIDENT AND SENT US A FORM LETTER SAYING THE CAR WAS OKAY WHEN IT LEFT THE FACTORY. OUR CAR WAS A CHRYSLER CONCORDE LXI, THE 2ND A CHRYSLER LHS, AND THE 3RD A DODGE NEON.*AK

Power Train › Automatic Transmission
Filed Jan 4, 2002OH

CLAMPS ON TRANSMISSION HOSE THAT CONNECTS TO THE RADIATOR IS LEAKING TRANSMISSION FLUID ONTO THE FRONT BRAKES DISCS. CONSUMER FOUND OUT ABOUT THE PROBLEM WHEN TRYING TO PUT VEHICLE IN REVERSE, AND THE VEHICLE WOULD NOT MOVE . CONTACTED DEALER, AND DEALER STATED THAT THEY WERE AWARE OF PROBLEM, AND THAT CLAMPS HAVE BEEN REDESIGNED FOR NEWER MODELS. BUT, THERE WAS NOTHING THAT THEY COULD DO. PLEASE GIVE ANY FURTHER DETAILS.*AK

Structure › Body › Door
Filed Nov 14, 2001GA

DOOR AUTOLOCK MECHANISM FAILURE, POWER WINDOW FAILURE PRIOR TO THE APRIL 13, 2001 INCIDENT. PARKED IN DRIVEWAY, PICKED UP FOUR CHILDREN. ENGAGED CAR IN REVERSE, AUTOMATICALLY ACCELERATED AT A MINIMUM OF 20MPHS, APPLIED BRAKES WOULD NOT WORK, TRIED PUTTING CAR IN NEUTRAL, TRIED SHUTTING OFF CAR, HAD TO TURN WHEEL OF CAR TO AVOID HITTING A HOUSE ACROSS THE STREET, CAR CONTINUED TO MOVE FORWARD OVER A CURB AND FINALLY STOPPED ONCE IT HIT BUSHES IN A NEIGHBORS YARD. VEHICLE WAS INSPECTED BY CHRYSLER SPECIAL INVESTIGATIONS, WAS INFORMED THAT NO ASSOCIATION WAS MADE IN ANY MANUFACTURING OR ASSEMBY SYSTEM DEFECTS. THROTTLE CABLE WAS NOT BINDING AND WAS OPERATING NORMALLY, HOSES IN TACT PER CHRYSLER. REFERRED TO MY INSURANCE AGENCY TO FILE A CLAIM. CAR MAX THE DEALER WHERE I PURCHASED THE CAR OFFERED NO ASSISTANCE AS WELL. NOVEMBER 12, 2001 TOOK CAR IN TO HAVE REPAIRS DONE TO DOORS AND WINDOWS, LEFT DOOR LOCK MECHANISM REPLACEMENT $300.00, ALL FOUR WINDOW REGULATOR ASSEMBLIES HAD GONE BAD. OVER $1,000 TO REPAIR.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 28, 2001TX

AFTER GETTING OUT OF VEHICLE WHILE IT WAS IN IDLE GEAR WENT INTO REVERSE, AND VEHICLE RAN INTO AN EMBANKMENT BEFORE STOPPING.*AK

Engine and Engine Cooling › Engine
Filed Sep 13, 2001MI

THE TIMING CHAIN BUSTED THROUGH THE CASING THAT HOUSES IT IN THE ENGINE. THE DEALERSHIP TOLD ME THAT THE CAUSE COULD BE A FLAW IN THE CHAIN LINK, AND IT CAUSED SEVERE DAMAGE TO THE REST OF THE ENGINE, AND THAT THE ENGINE MUST BE REPLACED. ESTIMATED COST IS $7000. MY COMMENTS TO THEM WERE, IF IT IS A FLAW IN THE CHAIN, SHOULDN'T IT BE COVERED UNDER THE WARRANTY? THEY TOLD ME NO. I'M TRYING TO FIND OUT IF THERE HAS BEEN OTHE OCCURRANCES OF THIS PRIBLEM, AND WHAT MY RECOURSE AND NEXT STEP SHOULD BE.

Electrical System › Wiring › Front UnderhoodFire
Filed Sep 6, 2001MI

WHILE PARKED, CONSUMER SMELLED SMOKE AND NOTICED THAT SMOKE WAS COMING FROM UNDER THE HOOD. CONSUMER PUT FIRE OUT, AND VEHICLE RESTARTED 15 MINUTES LATER. CONSUMER THEN UNPLUGED BATTERY.*AK CONSUMER STATED THE STARTER WAS REPLACED.*ET

Steering › Rack and Pinion
Filed Jul 12, 2001NJ

STEERING RACK CORRODED, DEALER REPLACED RACK AND PINION. ALL FOUR POWER WINDOW MOTORS BURNED, DEALER REPLACED. HEATER FUSE BOX WAS BURNED, DEALER REPLACED. *SLC

Visibility › Power Window Devices and Controls
Filed Jun 26, 2001GA

POWER WINDOWS FAIL TO COME DOWN DUE TO ELECTRICAL FAILURE. DEALERSHIP HAS EXAMINED VEHICLE SIX TIMES AND FAILED TO REMEDY PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Visibility › Power Window Devices and Controls
Filed Jun 19, 2001NJ

ALL OF THE POWER WINDOWS HAVE FAILED OVER TIME. I BELIEVE THE WINDOW IS FORMING A SEAL WITH THE RUBBER GASKET AT THE TOP OF EACH WINDOW. THE POWER MOTER FOR THE WINDOW DOES NOT HAVE ENOUGH TORQUE TO BREAK THIS SEAL TO OPEN THE POWER WINDOW. ALL OF THE POWER WINDOWS HAVE NOW FAILED OVER PERIOD OF 6 MONTHS. *AK

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Jun 19, 2001IL

GEAR SHIFT LEVER VERY HARD TO SHIFT . ORIGINALLY STUCK IN DRIVE. *AK

Structure › Body › Door
Filed Jun 18, 2001CA

CTUATOR FOR ELECTRIC DOOR LOCKS HAS BEEN REPLACED SEVERAL TIMES. PROBLEM LOCKS WILL NOT DISENGAGE WHEN T DOOR NEEDS TO BE OPENED. EVEN THE KEY TO DOOR FAILS TO UNLOCK VEHICLE. DEALERSHIP CANNOT FIND AN EFFECTIVE REMEDY FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

Vehicle Speed ControlCrash2 injured
Filed May 21, 2001PA

WHEN PUTTING VEHICLE IN REVERSE WITH BRAKE APPLIED, VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY, RESULTING IN A COLLISION. MANUFACTURER HAS BEEN NOTIFIED.*AK 2 PEOPLE WERE INJURED IN ACCIDENT. *SLC

Power Train › Automatic Transmission
Filed Apr 24, 2001IL

GEAR SHIFT LEVER WAS ALMOST IMPOSSIBLE TO SHIFT INTO PARK WHEN PARKING THE CAR. TURNED OFF THE MOTOR AND COULD NOT GET THE GEAR SHIFT LEVER INTO PARK IN ORDER TO START CAR. *AK

Seat Belts › Front › Retractor
Filed Mar 1, 2001NY

REAR PASSENGER'S SEATBELT RECOILED BUT WOULD NOT COME BACK OUT. IT WAS STUCK, CAUSING LOSS OF PROTECTION. *AK

Seats › Front Assembly › Recliner
Filed Feb 26, 2001MS

WHILE TRAVELIING AND WITHOUT ANY INDICATION DRIVER'S SEATBACK BROKE, CAUSING POOR VISIBILITY. PLEASE PROVIDE FURTHER INFORMATION. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Chrysler Concorde → · Every Concorde year → · How the figures are calculated →