WHILE DRIVING VEHICLE MADE A LOUD RATTLING NOISE. CONSUMER PULLED OVER, STOPPED THE VEHICLE, AND THE ENGINE FAILED. TOOK THE VEHICLE TO THE CHRYSLER DEALER. FOUND THAT THEY HAVE BEEN HAVING THIS PROBLEM WITH THE ENGINE ON THIS PARTICULAR VEHICLE. *AK
1999 Chrysler Concorde complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
REAR PASSENGER WINDOW HAS NEVER WORKED SINCE I'VE OWNED THE CAR. DRIVER'S WINDOW RECENTLY FELL OUT OF THE TRACK AND I BELIEVE THE WINDOW MOTOR IS CLOSE TO FAILING. *JB
NHTSA RECALL 04V021000 REGARDING THE FLOOR SHIFT IGNITION PARK INTERLOCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL. THE MECHANIC REPLACED THE LOAD-LIMITING FLOOR SHIFTER LEVER. *JB THE CONSUMER STATED A PORTION OF THE STATEMENT WAS INACCURATE. *TC
WHILE MAKING A LEFT HAND TURN VEHICLE STALLED. AS A RESULT, THE TIMING CHAIN BROKE, AND SLUDGE BUILT UP. *AK
AFTER THE CONSUMER CHANGED THE OIL, THE ENGINE LIGHT ILLUMINATED THE DASH BOARD. A LITTLE WHILE LATER, THE LIGHT WAS ON AND OFF, SUDDENLY THE ENGINE STALLED AND NEVER STARTED AGAIN. AN INDEPENDENT MECHANIC INDICATED TO THE CONSUMER THAT 2.5 ENGINE WAS GARBAGE, AND NEEDED TO BE REPLACED. *AK THE CONSUMER BELIEVED THE PROBLEM WAS A BAD OIL PUMP.*JB
TRANSMISSION FAILURE AFTER ONLY 57,801 MILES.*AK
WHILE DRIVING, THE ACCELERATOR PEDAL ASSEMBLY CAME APART. THE OWNER ORDERED THE PART FOR REPAIR. THE OWNER ALSO CONTACTED THE MANUFACTURER BUT WAS NOT GIVEN ANY ASSISTANCE. PROVIDE FURTHER DETAILS. *JB
WE WERE DRIVING DOWN THE HIGHWAY AND THE PLASTIC PIECE FLEW OFF THE CAR. LUCKILY NOBODY WAS DRIVING BEHIND US I'M SURE IT WOULD HAVE HIT THEM. *AK
CONSUMER STATED THAT HER ENGINE STARTED TO TICK, AS IF SHE WAS LOW ON OIL. SHE STATES SHE TOOK HER VEHICLE TO THE DEALER/MECHANIC AND WAS TOLD THAT HER ENGINE WAS GOING. SHE STATES THAT THIS MAKES HER ANGRY , BECAUSE SHE HAS HAD REGULAR MAINTENANCE ON THIS VEHICLE, AND IT ONLY HAS 60,000 MILES. *JB
WHILE DRIVING ON THE FREEWAY AT 65 MPH WHEN THE PLASTIC PIECE IN FRONT OF THE WINDSHIELD WIPERS BROKE LOOSE AND HIT THE WINDSHIELD, AND FLIPPED OVER THE VEHICLE. CONSUMER WAS ABLE TO PULL OVER AND OUT OF TRAFFIC. THE SEVEN CLIP AREAS WERE COMPLETELY ABANDONED. *AK
THE CONSUMER STATED THAT HER HUSBAND PUT THEIR VEHICLE IN PARK AND GOT OUT OF THE VEHICLE. WHEN HE GOT OUT OF THE VEHICLE AND CLOSED THE DOOR, HIS VEHICLE BEGAN TO ROLL FORWARD. SHE STATED HE TRIED TO CATCH IT, BUT COULD NOT. HE STATED THAT THE VEHICLE ROLLED DOWN AN EMBANKMENT AND DAMAGED THE FRONT AND SIDE OF THEIR VEHICLE. NO ONE ELSE WAS INVOLVED. SHE STATES THAT THEY RECEIVED A RECALL NOTICE ABOUT 2 WKS AGO, BUT FORGOT EXACTLY WHAT IT WAS FOR. SHE STATED THAT HER HUSBAND COULD HAVE BEEN SERIOUSLY HURT IF HE HAD STOOD IN FRONT OF THE VEHICLE. *JB
BOTH THE FRONT DRIVERS WINDOW AND FRONT PASSENGER WINDOW THE CLIPS FELL OFF THE WINDOW AND BOTH WINDOWS WERE REPLACED. I DO HAVE A PIECE OF ONE OF THE CLIPS. *AK
MY 1999 CHRYSLER CONCORDE WAS MAINTAINED PER THE OWNERS MANUAL INSTRUCTIONS YET THE ENGINE FAILED AT 55,700 MILES. PLEASE ADVISE WHY CHRYSLER HAS PROVIDED 50% OF THE COST TO REPLACE CHRYSLER ENGINES FOR OTHER CUSTOMER YET CHRYSLER HAS NOT OFFERED ANY FINANCIAL HELP TO REPLACE THE ENGINE IN MY CHRYSLER VEHICLE?*AK
WHILE DRIVING 70 MPH VEHICLE SUDDENLY DECELERATED TO ZERO. AS A RESULT, VEHICLE WOULD NOT ACCELERATE NO MORE THAN 5 MPH. NO IMPACT REPORTED. *AK
WHILE DRIVING THE ENGINE LIGHT CAME ON AND THE VEHICLE CUT OFF. THE VEHICLE WAS TOWED.IT WAS DISCOVERED THAT THE ENGINE WAS DEFECTIVE.( A RESEARCH WAS DONE ON THE 2.7 L ENGINE, AND THE FAILURE RATE WAS GREAT). *JB
WITHOUT WARNING ON EARLY MONDAY MORNING AROUND 12:15 AM ON THE NEW JERSEY TURNPIKE BETWEEN EXITS 1 AND 2, MY FAMILY WAS DRIVING FROM MAYRLAND BACK TO NEW YORK, MY 1999 CHRYSLER CONCORDE LXI MADE A LOUD BANGING NOISE UNDER THE HOOD ALONG WITH SMOKE AND ALL THE LIGHTS CAME ON THE CAR. THE ENGINE JUST STOPPED; I SWERVED AND PULLED ALONG THE SHOULDER. THERE WAS OIL EVERYWHERE ON THE GROUND. WHEN OIL WAS POURED INTO THE CAR, IT CAME RIGHT OUT. SO, MY CAR HAD TO BE TOWED TO BROOKLYN, WHICH COSTS $445. LUCKILY MY IN-LAWS LIVE NEAR BY SO MY SON AND WIFE WERE ABLE TO STAY THERE FOR THE NIGHT. MY MECHANIC INSPECTED THE CAR AND SAID THAT HIS WHOLE FIST CAN FIT IN THE ENGINE BLOCK. HE SAID THAT IT WAS CAUSED BY INTERNAL DAMAGES AND A BAD OIL PUMP. MY CAR ONLY HAS 63,000 MILES AND IS ONLY 5 YEARS OLD. NOW, I NEED TO REPLACE MY ENGINE AND THE PART ALONE WILL COST ME $2,200.
2.7 LITER ENGINE FAILED ON 1999 CHRYSLER CONCORDE WITH 65,000 MILES. CHRYSLER CLAIM THEY DO NOT HAVE A PROBLEM WITH THIS ENGINE AND HAS REFUSED TO OFFER ANY ASSISTANCE ON THE REPAIR. ESTIMATED COST TO REPAIR IS $6,000.*AK
I WAS HOPING YOU COULD GIVE ME INFORMATION ABOUT A POSSIBLE CLASS ACTION LAWSUIT CONCERNING CHRYSLERS 2.7 ENGIBNE. I HAVE A 1999 CHRYSLER CONCORDE. JULY 30TH, 2004 MY CAR STARTED MAKING A HORRIBLE NOISE AND STOPPED RUNNING AS I ROLLED INTO MY MECHANICS PLACE OF BUSINESS. HE WAS ABLE TO LISTEN TO IT AND IMMEDIATELY TOLD ME OF THE PROBLEMS HE HAS SEEN WITH THIS ENGINE AND THOUGHT THERE MIGHT BE A SILENT RECALL, I SHOULD TAKE IT TO A CHRYSLER DEALERSHIP. I HAD IT TOWED TO THE DEALERSHIP, WHERE THEY DIAGNOSED A BAD TIMING CHAIN. AFTER RESEARCHING THIS I DIDN'T FEEL THAT IT WAS MY RESPONSIBILITY AND CONTACTED CHRYSLER CUSTOMER RELATIONS. AFTER SEVERAL CALLS, THEY FINALLY AGREED TO PAY FOR ONLY THE PARTS, I WAS RESPONSILBLE FOR LABOR. BY THE WAY, MY CAR HAS APPROX. 44,000 MILES. AFTER REPLACING THE TIMING CHAIN, I CALLED TO SEE WHEN MY CAR WOULD BE READY AND I WAS TOLD THAT THE ENGINE IS STILL MAKING NOISE. THE SHORT BLOCK AND OIL PUMP WAS GONE, THEREFORE, I NEEDED TO REPLACE THE ENGINE AT MY COST OF $5,500. I REMINDED THEM OF THE 2.7 ENGINE PROBLEMS, WHICH FELL ON DEAF EARS. CUSTOMER RELATIONS ARE OF NO HELP EITHER, THEY CLAIM THAT THE TIMING CHAIN DIDN'T CAUSE ENGINE FAILURE, BUT THE OIL PUMP DID. THEY WILL NOT ASSIST WITH ANY OF THE CHARGES. I ASKED THEM TO NOT FIX IT BECAUSE I AM TRYING TO GET HELP WITH THIS. I HAVE REQUESTED A SERVICE REP. TO ASSIST WITH THIS MATTER. CHRYSLER ALSO REQUESTED TO SEE IF I HAD NEGLECTED THE CAR BEFORE PAYING FOR PARTS ON THE TIMING CHAIN. THEY FOU
I HAVE HAD MY 1999 CHRYSLER CONCORDE LXI FOR ABOUT A YEAR AND A HALF. IT NOW HAS 76,000 MILES ON IT. I WAS PULLING OUT OF THE PARKING LOT AND FIRST NOTICED THE SPEEDOMETER WASN'T WORKING. AT THAT POINT I KEPT DRIVING. AS I PULLED OUT ONTO THE ROAD AND HAD TO ACCELERATE I NOTICED MY RPM'S WERE A LITTLE HIGH. THE CAR SEEMED TO BE STUCK IN LOW GEAR. I CHECKED THE TRANSMISSION FLUID AND THE FUSE FOR THE TRANSMISSION CONTROLLER. BOTH WERE FINE. I HAD THE CAR TOWED. I GOT ONLINE AND STARTING RESEARCHING THE CAR. IT TURNS OUT THAT SPEED SENSORS IN THIS CAR FAIL QUITE OFTEN. I SPOKE TO THE PREVIOUS OWNER OF THE VEHICLE. HE TOLD ME HE ALREADY HAD THE SPEED SENSOR REPLACED ONCE JUST BEFORE I BOUGHT THE CAR FROM HIM. MY CAR IS FIVE YEARS OLD, HAS 76,000 MILES ON IT, AND HAS HAD THE SAME PART REPLACED TWICE ALREADY. THIS IS RIDICULOUS. CHRYSLER SHOULD PAY TO FIX THEIR FAULTY PRODUCT, NOT ME REPEATEDLY.*AK
SINCE I PURCHASED A 1999 CHRYSLER CONCORDE NEW, I HAVE HAD THE CAR IN THE DEALER OVER 20 TIMES. I HAVE NUMEROUS ELECTRICAL ISSUES, I HAVE BEEN STRANDED NUMEROUS TIMES AND I HAVE INCURRED COSTS OVER THE LAST 4 YEARS THAT NOT ONLY FORCED ME TO RENT A CAR OVER AND OVER, BUT THE TIME LOST FROM WORK IS INEXCUSABLE. I HAVE HAD BRAKE FAILURE ALMOST RESULTING IN A CAR CRASH. NOW, MY CAR IS IN THE DEALERSHIP DUE TO SMOKE SMELL BURNING WIRES AND A COMPUTER AND ELECTRICAL ISSUE. CHRYSLER STATES THEY DON'T KNOW IF THEY WILLL PAY FOR THIS PROBLEM. THIS HAS BEEN HAPPENING SINCE DAY ONE AND IT'S DANGEROUS. I AM IN FEAR FOR THE SAFETY OF MY FAMILY RIDING IN THIS CAR. IT IS A DEATH TRAP. THIS CAR SHOULD HAVE BEEN DEEMED RECALLED UNDER THE LEMON LAW. I KNOW VARIOUS PEOPLE WHO HAVE THE SAME CAR AND THEY HAVE HAD THE SAME PROBLEMS THAT CHRYSLER IGNORES AND FAILS TO DEAL WITH IT. *LA
THE INTERIOR LIGHTS STAYED ON, EVEN AFTER THE VEHICLE WAS TURNED OFF, WHICH DRAINED THE BATTERY. CONSUMER HAD TO REMOVE THE FUSE AS A TEMPORARY FIX FOR THIS PROBLEM. THE CAUSE OF THE FAILURE WAS UNDETERMINED. *AK
INTERMITTENTLY WHEN TRYING TO START THE VEHICLE CONSUMER HAD PROBLEMS STARTING IT. ALSO, WHILE DRIVING AT ANY SPEED VEHICLE STALLED WHEN THE BRAKES WERE DEPRESSED. THESE PROBLEMS OCCURRED THIRTY TIMES SINCE FEBRUARY OF 2004. DEALER WAS NOTIFIED OF THE PROBLEM BUT REFUSED TO CHECK THE PROBLEM BECAUSE THERE WAS NO RECALL FOR STALLING. *AK
1) DRIVING 1999 CHRYSLER CONCORDE WHEN WEIRD NOISES STARTED. PULLED OFF THE ROAD. STUCK WITH MY (2) CHILDREN IN A HOT CAR UNTIL TOW TRUCK CAME. 2) CAR WOULD NOT RESTART. CALLED CHRYSLER DEALER. THEY SAID THE TENSIONER FOR THE TIMING BELT WAS BROKE. WE FIXED THAT FOR OVER $400.00. THEN THEY RAN A COMPRESSION CHECK. NO COMPRESSION. THEY SAID THE VALVES IN THE ENGINE WERE PROBABLY BENT. LOOKING AT $2,500.00 OR MORE TO FIX OR A RE-BUILT ENGINE FOR $7,000.00. 3) MY HUSBAND HAD THE CAR TOWED BACK HOME. WE ARE TEARING IT APART OURSELVES. (CANT AFFORD CHRYSLER TO DO IT). THE VALVES ARE BENT. WE ARE TAKING THE HEADS TO A LOCAL MACHINE SHOP TO PUT NEW VALVES IN.*AK
ONE YEAR LATER AFTER CONSUMER RECEIVED NHTSA RECALL LETTER 03V035000 THE SEAT BACK RECLINER UNEXPECTEDLY BROKE. PASSENGER SUSTAINED A CUT ON THE FOREHEAD, AND KNEE BRUISES WHEN HE CAME IN CONTACT WITH THE DASHBOARD. *AK
RECALL 03 V 035 000/SEAT BACK RECLINING BOLT. WHILE DRIVING 45 MPH THE DRIVER'S SEAT COMPLETELY RECLINED WITHOUT WARNING. NO ACCIDENT OR INJURY REPORTED, BUT VEHICLE WAS SERVICED FOR THIS RECALL APPROXIMATELY A YEAR AGO. *AK
I HAVE A 1999 CHRYSLER CONCORDE LX WITH A 2.7 ENGINE. MY WIFE WAS DRIVING DOWN AN ACCESS ROAD AT ABOUT 45 MPH WHEN THE CAR STARTED LOSING POWER. SHE THOUGHT IT WAS BECAUSE OF THE AIR CONDITIONER BUT WHEN IT STOPPED IT DIED. NO WARNING LIGHTS CAME ON TO TELL HER ANYTHING WAS WRONG. DID NOT NOTICE TEMPERATURE GETTING HOT. HAD IT TOWED TO MECHANIC SHOP. MECHANIC SAID IT HAD WATER IN THE BLOCK WITH THE OIL. SAID IT NEEDED A NEW MOTOR. TO REBUILD MINE, AT HIS COST, WOULD BE $4500.00. THIS IS WITHOUT THE LABOR OF REMOVING AND REINSTALLING MOTOR. OTHER OPTION- WAIT UNTIL A USED ONE BECOMES AVAILABLE. THAT WOULD COST $1700.00-- $2700.00. I HAVE FOUND MANY SIMILAR STORIES ON THIS WEB SIGHT. BDM. *AK
VEHICLE: 1999 CHRYSLER CONCORDE LXI,PPROXIMATE MILAGE: 50,000 PROBLEM: STEERING WHEEL; RACK AND PINION: ( 1.) THE STEERING WHEEL JAMS AND I HAVE TO JERK THE STEERING WHEEL TO RELEASE IT. ( 2.) THERE IS ALSO 1/2" TO 1" OF PLAY IN THE STEERING WHEEL EITHER WAY WHEN IT IS "WORKING PROPERLY". THE PROBLEM STARTED INTERMITENTLY THEN RAPIDLY WORSENED. I SPOKE TO A MECHANIC AND HE SAID THIS IS A COMMON PROBLEM WITH THIS MODEL. MY COWORKER IS APPROCHING 50,000 MILES WITH A 2000 CHRYSLER 300M, (AN UPGRADE, BUT BASICLLY THE SAME CAR), HE IS HAVING THE SAME PROBLEM. I HAVE CONTACTED DIAMLER CHRYSLER, BUT HAVE GOTTEN NOWHERE. I AM TAKING IT TO THE SHOP 6/21/04 TO BE FIXED. THIS IS A VERY EXPENSIVE PROBLEM AND SEEMS TO OCCURE AT AROUND 40000 TO 50000 MILES, (CHRYSLER SAID THEY WOULD HAVE SPLIT THE COST WITH ME IF THE MILAGE WASN'T SO HIGH). I FEEL THAT THIS PROBLEM SERIOUSLY NEEDS TO BE FOLLOWED UP ON. IT IS A HUGE SAFETY PROBLEM.*AK
COMPLETE ENGINE FAILURE DUE TO BUILD UP OF SLUDGE AND BEARING MATERIAL IN OIL FILTER CAUSING TIMING CHAIN TO JUMP AND ENGINE TO FAIL. LUCKILY THIS HAPPENED AT THE AUTO REPAIR SHOP, NOT ON THE HIGHWAY, AS MANY OTHERS HAVE EXPERIENCED. HAVE LITERALLY FOUND HUNDREDS OF COMPLAINTS ON THE INTERNET RELATING TO THE CHRYSLER 2.7L ENGINE AND ITS PROPENSITY TO FAIL. OUR 1999 CHRYSLER CONCORDE HAS LESS THAN 40,000 MILES AND HAS ALWAYS RECEIVED ROUTINE MAINTENANCE. WE WERE AMONG THE LUCKY ONES...OUR ENGINE FAILED WHILE BACKING OUT OF THE AUTO SHOP GARAGE...INSTEAD AT 65 MILES PER HOUR GOING DOWN THE HIGHWAY. INTERESTING HOW THERE ARE NO WARNING LIGHTS...NOTHING TO TELL YOU THIS IS ABOUT TO HAPPEN. *JB
CAR ENGINE FAILURE AT 90,000 MILES. WAS TRAVELING ON I-75 AT 70 MPH, ENGINE GAVE NO WARNING, JUST HAD CAM SHAFT SENSOR REPLACED AND OIL SENSOR REPLACED, THIS WAS THE SECOND TIME FOR BOTH ITEMS IN THE PAST YEAR. HAVE NOT GAVE AUTHORIZATION TO REPLACE ENGINE, COST ESTIMATED AT 6000.00. WAS TOLD BY MECHANIC THIS A PROBLEM WITH THE VECHILE. CONTACTED CHRYSLER, WAS TOLD I SHOULD HAVE BOUGHT A NEW VECHILE INSTEAD OF BUYING A USED ONE. THIS ONLY HAD 50,000 MILES ON IT WHEN PURCHASED, BUT I TRAVEL OVER A HUNDRED MILES TO AND FROM WORK DAILY. ENGINE SHOULD NOT HAVE FAILED AT 90,000 MILES. *AK
CONSUMER COMPLAINED ABOUT ENGINE FAILURE ON 2 SEPARATE OCCASIONS WHICH RESULTED IN VEHICLE STALLING. THIS OCCURRED BECAUSE OF OIL SLUDGE BUILD UP IN THE ENGINE, AND DEALER REPLACED THE ENGINE. *AK
WHILE VEHICLE WAS PARKED DRIVER HEARD A LOUD NOISE. DRIVER'S SEAT COLLAPSED FORWARD. THIS CAUSED THE DRIVER TO SUSTAIN MAJOR INJURIES, AND WAS TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT RECLINER BOLTS NEEDED TO BE REPLACED. *AK
PLASTIC TRIM MOLDING, THAT IS BETWEEN THE GLASS AND THE HOOD, IS RATTLING SEVERELY. CONSUMER FEELS THAT THIS MOLDING MAY FLY OFF AT HIGH SPEEDS. ALSO, TRUNK LID SPRINGS FAILED TO KEEP THE TRUNK PROPPED UP SAFELY.*AK
THE PLASTIC TRIM MOLDING, THAT IS BETWEEN THE GLASS AND THE HOOD, IS RATTLING SEVERELY. CONSUMER FEELS THAT THIS MOLDING MAY FLY OFF AT HIGH SPEEDS. ALSO, CONSUMER HAS A PROBLEM WITH THE TRUNK HYDRAULIC LIFTER FAILING TO KEEP THE TRUNK PROPPED UP SAFELY. *AK
1999 CHRYSLER CONCORD 2.7 LITER ENGINE-HAS HISTORY OF ENGINE FAILURE. MY 1999 CONCORD NOW HAS SMOKE COMING FROM THE EXHAUST PIPE, ROUGH IDLE WHEN COLD, AND ALSO HAS INTERMITTENT OIL PRESSURE LIGHT ILLUMINATION (ALL WITHIN 24 HOURS OF THE CAR BEING SERVICED FOR THE OIL LIGHT PROBLEM). *NM
REFERENCE NUMBER: [XXX] [XXX]. THIS IS A DEFECTIVE PRODUCT LIABILITY ISSUE. I WANT FINANCIAL COMPENSATION FOR THE REPAIR OF MY VEHICLE. DAIMLER .*AK CHRYSLER AND ITS REPRESENTATIVES ARE DIRECTLY RESPONSIBLE FOR THE MECHANICAL FAILURE OF THIS VEHICLE. FAULTY ENGINE DESIGN, AND INCORRECT MAINTENANCE PERFORMED. VIN# [XXX] 1999 CONCORDE 11/04/03 REPAIR ORDER INVOICE#[XXX]: REPLACE CAMSHAFT SENSOR. MILEAGE 83117. 02/02/04 REPAIR ORDER INVOICE#[XXX]: REPLACE CAMSHAFT SENSOR. MILEAGE 88097. 03/22/04 INVOICE# [XXX]: A/C COMPRESSOR SEIZED, REPLACE ENGINE. MILEAGE 91065.ESTIMATED REPAIR COST $7740.00 PLEASE CONTACT ME AS SOON AS POSSIBLE. THANK YOU *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
II BOUGHT A 1999 CHRYSLER CONCORDE IN LATE OCTOBER OF 2003. IT HAD LOW MILES (35,000) AND THE DEALERSHIP (A CHEVY DEALERSHIP) GAVE ME A 90 DAY OR 3,000 MILE WARRANTY. I AM FAITHFUL ABOUT TAKING CARE OF MY CARE SO IMAGINE MY SURPRISE WHEN THE ENGINE LIGHT CAME ON AND AS I WAS DRIVING IT TO THE CHRYSLER DEALERSHIP, IT DIED. I HAD IT TOWED THERE AND THEY CALLED ME THE NEXT DAY AND TOLD ME THAT THE TIMING CHAIN HAD GONE OUT AND THAT I WOULD NEED TO HAVE IT REPLACED. I GAVE THEM THE GO-AHEAD. BUT WITHIN HOURS, THEY CALLED ME BACK AND ASKED IF I HAD EVER CHANGED THE OIL IN MY CAR? I TOLD THEM THAT I HAD WITHIN THE LAST 1,000 MILES. I HAD JUST PURCHASED THE CAR, AND IT HAD COME WITH A 120 POINT INSPECTION (INCLUDING AN OIL CHANGE). THE CHRYSLER DEALERSHIP SAID IT WAS THE WORST CASE OF SLUDGE HE HAD EVER SEEN IN HIS 17 YEARS OF WORKING AS A MECHANIC! I WAS STUNNED. I HAD JUST PURCHASED THIS CAR! HE TOLD ME I SHOULD HAVE IT RETURNED TO THE CHEVY DEALERSHIP WHERE I PURCHASED IT, AND DEMAND THAT THEY REPAIR IT. WELL TWO DAYS LATER, I HAVE MY CAR TOWED DOWN THE ROAD TO THE CHEVY DEALER AND I CALL THEM TO TELL THEM THE BAD NEWS. THEY INFORM ME THAT THEY CAN FIX IT AT THE COST OF $7300 FOR A NEW ENGINE, $6300 FOR A REBUILT ONE OR $5700 FOR A USED ONE OF 30,000 MILES! I FINANCED THE CAR AT A 9% INTEREST RATE ON $7,000. IF I PAY FOR A NEW ENGINE, I WOULD BE PAYING FOR THIS CAR 2 1/2 TIMES OVER! I TOLD THEM THAT IT WAS UNACCEPTABLE. THEY THEN TOLD ME THE NAME OF THE LOCAL CHRYSLER REPRESENTAT
WHILE DRIVING AT 50 MPH THE TRIM PLASTIC WHICH COVERS THE WINDSHIELD WIPERS FELL OFF. DEALER REPLACED THE PART AT CONSUMER'S EXPENSE OF $152.00.*AK
WHILE DRIVING 55 MPH THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE CAUSE HAS NOT BEEN DETERMINED. *NM *SC
WE PURCHASED A 1999 CONCORDE THAT HAD 39000 MILES ON IT IN 2001. WE HAVE PUT 21000 MILES ON IT SINCE THEN WITHOUT A PROBLEM...UNTIL LAST WEEK. I WAS DRIVING MY 5 YEAR OLD SON TO SCHOOL AND THE CAR DIED ON ME AT A STOP LIGHT. I PUT IT IN NEUTRAL AND STARTED IT AGAIN AND WAS ABLE TO MAKE IT TO HIS SCHOOL, 1 1/2 MILES AWAY. AFTER DROPPING HIM OFF I GOT IT TO THE END OF THE DRIVEWAY AND IT DIED AGAIN. AFTER IT COOLED DOWN IT STARTED OK AND I WAS ABLE TO DRIVE IT HOME, 6 MILES AWAY. AT 4 MILES IT STALLED ON ME AGAIN. WHEN I GOT WITHIN 1/2 MILE OF HOME IT STARTED CHUGGING ON ME AND WHEN I TURNED THE CORNER ON MY STREET IT DIED AGAIN. I GOT IT STARTED ONE MORE TIME AND COASTED INTO MY DRIVEWAY. WE COULD NOT GET IT TO START AGAIN UNTIL IT HAD COOLED DOWN FOR 2 HOURS. WE TOOK IT TO A MECHANIC, NOT A CHRYSLER DEALER, WHO BELIEVED IT WAS THE CAM SENSOR. BECAUSE HE FELT IT WAS A POSSIBLE WARRANTY ITEM HE SUGGESTED WE TAKE IT TO A DEALER. WE DID, AND THEY SAID THERE WAS NO WARRANTY SO WE HAD OUR MECHANIC REPLACE THE SENSOR. THE DAY AFTER THAT WHEN WE WOULD STOP AT A SIGNAL THE OIL LIGHT WOULD FLASH ON AND OFF. THERE WAS OIL IN IT SINCE THE MECHANIC HAD ALSO JUST CHANGED THE OIL WHEN HE HAD IT. WE TOOK IT BACK TO THE MECHANIC. HE FELT THERE WAS SOMETHING WRONG WITH THE ENGINE, BUT HE COULD NOT IDENTIFY IT. HE AGAIN SUGGESTED WE TAKE BACK TO THE DEALER SINCE IT ONLY HAD 60000 MILES ON IT AND BELIEVED IT SHOULD NOT HAVE THIS KIND OF A PROBLEM. WE RECEIVED A CALL FROM THE DEALER TODAY. THEY I
PREMATURE ENGINE FAILURE OF THE 2.7 LITER ENGINE FOUND IN THE CHRYSLER CONCORDE. *AK
DRIVING DOWN INTERSTATE 265 AT 55 MPH, ENGINE JUST QUIT, CAUSING A POTENTIALLY DEADLY SITUATION. WHEN THE ENGINE QUIT, IT LOST POWER STEERING AND BRAKES. CAR ONLY HAS 70,000 MILES. AIR CONDITIONING QUIT WORKING IN MAY OF 2003. *JB
CONSUMER STATED THAT VEHICLE WOULD NOT START. HE TOOK VEHICLE TO DEALER, AND WAS TOLD THAT ENGINE MALFUNCTIONED. IT WOULD COST CONSUMER $8000.00 TO GET IT REPAIRED. CONSUMER INSISTED THAT THE MOTOR SHOULD NOT HAVE FAILED AT 96000 MILES.*AK
SUBJ AUTO 1999 CHRYSLER CONCORDE PLASTIC HEADLIGHT LENS ON BOTH SIDES HAVE DEGRADED ARE BECOMING OPAQUE, THEREBY REDUCING THE EFFECTIVENESS OF THE LIGHTS AT NIGHT.
WHILE DRIVING BETWEEN 35-45 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHEN THIS OCCURRED, THE VEHICLE LOST ALL POWER. PLEASE PROVIDE ANY ADDITIONAL DETAILS. *JB
THE BRAKE PEDAL LOCKED UP WHEN THE BRAKES WERE APPLIED, WHICH CAUSED EXTENDED STOPPING DISTANCE. *JB
AIR CONDITIONING CONTINUALLY GOES OUT. AS CAR HAS EXPIRED WARRANTY, CHRYSLER SAYS THEY HAVE NO OBLIGATION TO REPAIR. I DISAGREE. I BELIEVE THAT CHRYSLER, AND IN MY PARTICULAR SITUATION, HAS A FAULTY A/C SYSTEM.
I HAD A A/C DIAGNOSTICS TEST AT MAXWELL(CHRYSLER/PLYMOUTH) 6905 I.H. 35 SOUTH AUSTIN, TEXAS 78715 ON APRIL 5, 2003. SERVICE ADVISOR: 9 DOUG SHAW TOLD ME I NEEDED FAN BELTS(TWO AT $165), RT COOLING FAN MOTOR SOON($236.00 FOR COOLING FAN MOTOR, AND OTHER ENGINE COOLING FAN MOTOR REPLACED BUT IF COOLING FAN MOTOR ONLY AT $322.14), EVAPORATIVE COIL(AT COST $1035.00), EVAC&RECHARGE-ADD DYE($145.00 COST) FOR TESTING. I HAD SOMEONE ELSE PUT ON THE RT COOLING FAN MOTOR AND PUT FILL IT UP WITH FREON. IT IS STILL NOT WORKING PROPERLY. SOMETIMES IT WILL COME ON AND BLOW COLD AIR SOMETIMES IT WON'T. BUT IT WILL NOT COME ON RIGHT AWAY. DRIVER'S DOOR RADIO DOOR SPEAKER HAS A BUZZ.
I WAS DRIVING MY 99 CONCORDE ON A CURVY ROAD WHEN ENGINE STARTED KNOCKING AND DIED. I HAD ONLY MANUAL STEERING AND NO BRAKES. IT TOOK ALL OF MY STRENGTH TO KEEP IT FROM GOING OFF A CURVE. I CALLED THE TOW SERVICE AND HAD IT TOWED TO A GARAGE. THEY SAID A ROD BEARING HAD GONE OUT OF THE ENGINE. AFTER NUMEROUS CALLS TO CHRYSLER AND THE DISTRICT MNGR. HE HAD IT TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. TO REBUILD MY ENGINE (WITH THEIR DISCOUNT) WAS $6300.00. ANOTHER REBUILT ENGINE WAS $7300.00 A NEW ENGINE WAS $8300.00. I HAVE RECORDS THIS CAR WAS BABIED AND REGULARLY SERVICED. CHYSLER HAS DENIED THEIR PROBLEM WITH HUNDREDS/THOUSANDS OF THE 2.7 L ENGINES SAYING THE SLUDGE BUILD UP IN THE ENGINE CAUSES THE BLOW UP. THEY BLAME THE OWNERS FOR POOR MAINTENANCE. SO NOW I HAVE A LAWN ORNAMENT IN MY DRIVEWAY. I REFUSE TO PAY THIS. I CAN BUY ANOTHER USED WHOLE CAR FOR THAT. I'VE BEEN A CHYSLER MAN FOR YEARS AS WAS MY FATHER. I HAVE 3 NOW. WHEN THEY ARE GONE. THAT'S IT. BELIEVE ME I WILL RESEARCH MY NEXT AUTO I PURCHASE.
I TOOK THE VEHICLE TO MY DEALER IN RICHMOND,VA.TO HAVE THE TRANSMISSION FLUID CHANGED.THREE HUNDRED MILES LATER THE TRANSMISSION LOCKED UP.ACCORDING TO THE PRESENT DEALER THE TRANSMISSION IS TOTALED AND MUST BE REPLACED AT $2700.00.I CONTACTED THE CHRYSLER CORP.AND THEY REFUSE TO ACKNOWLEDGE A PROBLEM AND WILL NOT PARTICIPATE IN REPLACEMENT.
CONSUMER INQUIRED AS TO WHETHER A RECALL PART COULD HAVE CAUSED OTHER MALFUNCTIONS. *PH
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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