MY 1999 CHRYSLER CONCORDE ENGINE FAILED WITHOUT WARNING ON 9/21/2006. I TALKED WITH TWO LOCAL MECHANICS WHO BOTH HAVE HAD OVER 20 YEARS IN THEIR RESPECTIVE BUSINESSES AND BOTH INDICATED THE ENGINE IN MY VEHICLE IS NOTORIOUS FOR FAILING WITHOUT ANY WARNING AND THAT THEY BOTH HAVE SEEN SEVERAL OF THESE ENGINES AND HAVE READ THE PROBLEMS THAT HAVE BEEN ASSOCIATED TO THIS VEHICLE AND OTHER CHRYSLER PRODUCTS WITH THE SAME ENGINE. I HAVE CONTACTED THE CHRYSLER CONSUMER CENTER AND THEY WANT ME TO HAVE THE CAR TOWED TO THE CLOSEST SERVICE CENTER SO THAT THEY CAN DIAGNOSE WHY THE CAR FAILED WITH NO APPARENT WARNING. THEY INDICATED THEY WOULD NOT OFFER ANY REIMBURSEMENT OF THE TOW BILL OR COST OF TEARING THE ENGINE DOWN IF THEY DETERMINED THE ENGINE WAS NOT THEIR RESPONSIBILITY. I AM REPORTING A COMPLAINT NOW DUE TO FACT THAT I HAVE READ SEVERAL INCIDENTS WHERE CHRYSLER HAS NOT OFFERED ANY HELP ON ANY OF THE REPAIR COST ON THE VEHICLES THAT APPARENTLY HAVE A REAL PROBLEM WITH THE 2.7 LITER ENGINE FAILURE AND HAVE NOT RECALLED THE VEHICLES OR TRIED TO FIX THE PROBLEM PRIOR TO ENGINE FAILURE. *NM
1999 Chrysler Concorde complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
THE BCM ON THE CAR HAS BEEN SHORTING OUT. THE LIGHTS TURN OFF THE DASH LIGHTS TURN OFF THE FUEL GAUGE DROPS OUT THE HEAT AND A/C WON'T WORK ALL AT ONCE. THE DEALERSHIP REPLACED THE BCM ONCE. THE PROBLEM CAME BACK LESS THAN A YEAR. NOW THE DEALER SAID THE BCM HAS SHORTED OUT THE JUNCTION BOX OR THE JUNCTION BOX SHORTED OUT THE BCM. *NM
DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH, THE ENGINE BEGAN TO KNOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE RODS WERE ABOUT TO BLOW AND THE ENGINE SHOULD BE REPLACED.
DT*: THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED FORWARD AND THEN STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE VEHICLE NEEDED A NEW ENGINE.
THE CAR I WAS DRIVING WAS A 1999 CHRYSLER CONCORD THAT HAD BEEN IN EXCELLENT DRIVING UP UNTIL THE TIME OF THE INCIDENT. JUST THREE DAYS EARLIER THE AUTOMOBILE WAS SERVICED AT A CHRYSLER DEALERSHIP SERVICE CENTER FOR AN OIL AND OIL FILTER CHANGE. I INQUIRED AT THE PICK UP EVENT IF THE BRAKES WERE OKAY AND IT WAS REPORTED TO ME THAT THE WERE FINE AND THAT EVERYTHING WITH THIS AUTOMOBILE WAS FINE. ON SUNDAY, SEPTEMBER 3, 2006, I STARTED THIS AUTOMOBILE IN MY GARAGE TO GO TO CHURCH. AFTER PUTTING MY SEAT BELT ON, I USUALLY INCH MYSELF OUT OF MY GARAGE VERY, VERY SLOWLY. HOWEVER, THIS TIME AFTER ADJUSTING THE TRANSMISSION LEVER FROM PARK TO DRIVE MY AUTOMOBILE TOOK OFF SO FAST I COULD NOT CONTROL IT AT ALL. I HIT THE BREAKS AS HARD AS I COULD BUT MY AUTOMOBILE WOULD NOT SLOW DOWN AT ALL. NOT ONLY THAT, I COULD CONTROL THE STEERING OF MY AUTOMOBILE AT ALL. I LIVE NEAR THE PACIFIC OCEAN AND THERE IS A DRAINAGE DITCH RIGHT ACROSS THE STREET WHERE I LIVE THAT CONNECTS WITH THE OCEAN. THERE IS A CHAIN-LINKED WIRE FENCE THAT SEPARATES THE STREET FROM THE DRAINAGE DITCH. MY AUTOMOBILE RACED OUT OF MY GARAGE, DOWN MY DRIVEWAY, WENT ACROSS THE STREET AND HIT THE CURB ACROSS THE STREET WHERE IT FORCE MY AUTOMOBILE TO SWERVE ACROSS THE ADJOINING STREET TO BREAK THROUGH THE CHAIN-LINKED FENCE WHERE IT WENT DOWN A CONCRETE EMBANKMENT FOR AN APPROXIMATE 20-FOOT DROP UNTIL IT COMPLETELY STOPPED IN THE WATER. THE CAR THEN BEGAN FILLING UP WITH WATER UNTIL IT BECAME COMPLETELY SUBMERGED. FORTUNATE
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH TO PURCHASE A REPLACEMENT TIRE FOR THE VEHICLE, A RATTLING NOISE WAS HEARD. WHILE THE VEHICLE WAS AT THE INDEPENDENT REPAIR SHOP, THE MECHANIC ATTEMPTED TO RESTART THE VEHICLE, BUT IT WOULD NOT START AND MADE A RATTLING NOISE. THE MECHANIC DETERMINED THAT THE TIMING CHAIN WAS BROKEN. THERE WERE NO WARNING SIGNALS PRIOR TO THE FAILURE. THE NOISE BEGAN ON THE DAY OF THE INCIDENT. THE ENGINE WAS REPLACED 2 TO 3 YEARS PRIOR TO THIS INCIDENT. THROUGH RESEARCH ON THE INTERNET, THE CONTACT FOUND MANY COMPLAINTS REGARDING THE ENGINE FOR THIS YEAR, MAKE AND MODEL. THERE WAS A CLASS ACTION SUIT ON THE INTERNET AS WELL. THE VEHICLE HAD REGULAR MAINTENANCE AND OIL CHANGES PERFORMED.
I WAS STOPPED AT A STOP SIGN AND PUSHED THE GAS PEDAL TO PROCEED. WHEN THE GAS PEDAL WAS PUSHED MY CAR BEGAN TO MAKE LOUD SCREECHING NOISES AND LOST POWER IN THE MIDDLE OF AN INTERSECTION. *JB
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT SHUT OFF, THE GEARSHIFT WAS WOBBLED, AND THE GEAR INDICATOR DISPLAYED PARK. THE VEHICLE THEN ACCELERATED BACKWARDS. THE TRANSMISSION WAS SHIFTED INTO WHAT APPEARED TO BE DRIVE, BUT SLIPPED INTO THIRD GEAR. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE. THERE WAS A NHTSA RECALL# 04V021000, PERTAINING TO THE FLOOR SHIFT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
DT*: THE CONTACT STATED THE DRIVER'S SEAT WAS FRACTURED. A NHTSA RECALL, # 03V035000 WAS PERFORMED ON THE VEHICLE CONCERNING, SEATS: FRONT ASSEMBLY: RECLINER ON 9-23-03 HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL. 08/29/06 THE RIGHT REAR STOP LAMP BLUB HAD TO BE REPLACED AND BOTH FRONT WIPER BLADES WERE REPLACED. *TT
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE INTERSTATE A LOUD NOISE WAS HEARD AND THE VEHICLE STALLED. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND TOWED TO THE DEALER WHO DETERMINED THE CRANK BEARING FRACTURED AND THE ENGINE NEEDED TO BE REPLACED.
THE ENGINE SEIZED AND QUIT ON OUR 1999 CHRYSLER CONCORD AS I PULLED INTO A LOCAL MACDONALDS. THE VEHICLE WAS TOWED TO OUR MECHANIC AND WE WERE INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THANKFULLY, THIS DID NOT HAPPEN THE DAY BEFORE WHILE I WAS IN 65 MILE AN HOUR TRAFFIC. WE HAD BEEN EXPERIENCING OIL BURNING FOR THE PREVIOUS TWO MONTHS. BUT THE CAR SEEMED TO BE RUNNING FINE. I HAD JUST HAD THE OIL CHANGED 12 DAYS PRIOR TO THIS INCIDENT. BECAUSE OUR MECHANIC IS HAVING TROUBLE LOCATING A USED ENGINE, I BEGAN SEARCHING AND FOUND THAT WE ARE NOT THE ONLY CONSUMERS OF THIS PRODUCT TO HAVE THIS HAPPEN TO. *JB
DT*: THE CONTACT STATED THAT THERE WAS BLUE SMOKE COMING OUT FROM THE EXHAUST SYSTEM AND A LOUD TICKING NOISE OF THE PISTONS HITTING THE HEAD OF CAMS. WHILE DRIVING, THE ENGINE EVENTUALLY SEIZED AND FAILED RESULTING IN AN NON-DRIVABLE STATE. WHEN THE MANUFACTURER WAS ALERTED, THEY DETERMINED THERE WAS NO PROBLEM WITH THE 2.7 LITER ENGINE. UPDATED 09/11/06. *JB
I BOUGHT A 1999 CONCORDE WITH A 2.7L ENGINE AT THE END OF MARCH OF 06. ON APRIL 3, 2006 I GOT AN OIL CHANGE AND OTHER MAINTENANCE, AND THE CAR WAS AT APPROXIMATELY 127K MILES. ALL SEEMED WELL WITH THE CAR. ON 7/2/06, THE DAY BEFORE MY SCHEDULED OIL CHANGE, MY WIFE TOOK MY CAR TO WORK INSTEAD OF HER OWN, AS SHE WAS GOING TO THE GROCERY STORE AFTERWARDS. AT ABOUT 7:07 AM, I GET A CALL FROM MY FRANTIC WIFE, AND SHE EXPLAINED TO ME THAT SHE WAS ON I-96 JUST BEFORE THE EXIT TO I-275 IN MICHIGAN GOING ABOUT 70 MPH AND THE CAR LOST POWER AND DIED WITHOUT WARNING. MY FIRST THOUGHT WAS "ARE YOU OK?" I IMMEDIATELY GOT UP AND WENT TO WHERE SHE WAS. THE CAR WOULD NOT EVEN TURN OVER. I SIMPLY THOUGHT IT WAS THE ALTERNATOR. HOWEVER, I WAS INFURIATED WHEN THE MECHANIC TOLD US THAT THE 2.7L ENGINES IN THE 1998-2001 HAD A DESIGN FLAW, WHEREIN AN UNREASONABLE AMOUNT OF SLUDGE BUILD UP OCCURS, PREVENTING THE OIL FROM CIRCULATING THROUGH THE ENGINE, WHICH WOULD EXPLAIN WHY THERE WAS VERY LITTLE OIL ON MY DIPSTICK. THE MECHANIC COULDN'T GIVE ME A PRICE ON THE COST OF FIXING THE PROBLEM, MAINLY BECAUSE OUT OF ALL OF THE CASES THAT HE'S SEEN WITH THIS SAME ENGINE, THERE HAVE BEEN NO FIXES. I CANNOT BEGIN TO EXPLAIN HOW INCONVENIENT THIS IS FOR ME AND MY FAMILY. BOTH MY WIFE AND I ARE STUDENTS WHO WORK. FROM WHAT I'VE BEEN READING, THE REPAIR/REPLACEMENT OF THE ENGINE CAN COST UP TO $9,000 DOLLARS. AT THIS POINT, THAT'S MORE THAN THE CAR IS WORTH NOW, AND WE SIMPLY DON'T HAVE THE MONEY FOR THIS TYPE
I EXPERIENCED COMPLETE ENGINE FAILURE WHILE TRAVELING AT 55 MPH ON ROUTE 295 IN NEW JERSEY. FIRST I HEARD A SPUTTERING SOUND THEN THE CAR LOST POWER. I HAD TO CROSS FROM THE FAST LANE TO THE SHOULDER WHILE LOSING POWER. I JUST MADE IT TO THE SHOULDER WHEN THE CAR STOPPED FOR GOOD. THERE WAS PLENTY OF OIL IN THE CAR AND IN FACT IT HAD JUST BEEN IN THE SHOP FOR ANOTHER COSTLY REPAIR OF $1500 FOR A LEAKY AIR CONDITIONER COMPRESSOR. A BAD SMELL HAD BEEN COMING INTO THE PASSENGER CABIN WHENEVER I TURNED ON THE HEAT OR AIR CONDITIONER. AFTER HAVING THE CAR TOWED I WAS TOLD THAT BY THE MECHANIC THAT THIS CAR WAS NOTORIOUS FOR ENGINE FAILURE AND THAT HE COULD SEE METALLIC MATERIAL IN THE OIL CLEARLY SHOWING THE ENGINE WAS BLOWN. TO REPAIR IT WITH A REBUILT ENGINE IT WOULD COST $5900 PLUS TAX. *NM
I CURRENTLY PURCHASED A 1999 CONCORD WITH THE 2.7 ENGINE AND HAD THE FOR 3 MONTHS . I TOOK IT IN FOR A OIL CHANGE YESTERDAY AND AFTER DRIVING THE CAR BACK TO WORK I LOOKED OUT MY SIDE VIEW MIRROR AND SEEN A HUGE PUFF OF BLUE SMOKE WHEN I TOOK OFF FROM A STOP LIGHT. I TOOK THE THAT NIGHT TO FRIEND WHO IS A MECHANIC AND HE TOLD ME THAT THE ENGINE IS DONE. HE TOLD ME ABOUT THE ENGINE FAILURES ON THESE ENGINES AND SO I WENT ONLINE TO SEE IF HE WAS TELLING ME THE TRUTH AND I WAS VERY SURPRISED OF THE AMOUNT OF COMPLAINTS ON THE ENGINE.. THE PRICE FOR A REBUILT IS ABOUT $3500.00 AND REPLACEMENT ENGINE ABOUT $6500.00 OF WHICH I CANNOT AFFORD AND I STILL OWE $4300.00 ON A PILE OF JUNK THAT I CANNOT DRIVE. IS DAIMLER GOING TO REMEDY THIS PROBLEM AND HELP US OUT WITH THE COST OR ARE THEY SITTING ON THERE THUMBS WAITING FOR THE PROBLEM TO GO AWAY? *NM
MY CAR SHUT OFF WHILE AT A STOP LIGHT. IT STARTED BACK UP, BUT MAKING THIS AWFUL RATTLING NOISE. I HAD A AUTO SHOP TELL ME A FEW THINGS AND I PAID TO GET A FEW REPAIRS THAT COST ME CLOSED TO $1,000. THEN BEFORE I COULD GET A REPAIR DONE TO THE TIMING CHAIN OF MY '99' CONCORDE, IT SHUT DOWN ON ME AS I WAS LEAVING WORK. I HAD TO GET IT TOWED FROM THE MIDDLE OF TRAFFIC, DURING RUSH HOUR AND IT IS NOW IN MY GARAGE WAITING TO BE REPOSSESSED. *JB
DT*: THE CONTACT STATED THE SEALS FOR THE HEADLIGHTS CRACKED AND THE HEADLIGHTS ARE ON THE VERGE OF DETACHING. THE DEALERSHIP DETERMINED THE ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED.
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH THE ENGINE FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP. THE DEALERSHIP DETERMINED THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.
I'M FILING A COMPLAINT ABOUT MY 1999 CHRYSLER CONCORDE. MY CAR WAS IN THE SHOP FOR OTHER REPAIRS AND WHEN I PICKED THE CAR UP AND DROVE IT HOME AND BEGIN TO GIVE ME PROBLEMS SO I TURNED AROUND TO DRIVE THE CAR BACK TO THE REPAIR SHOP AND IT CUT OFF RIGHT IN THE MIDDLE OF THE INTERSECTION. I HAD IT TOWED TO THE SHOP AND THEY CALLED ME AND SAID THE ENGINE WENT OUT. I COULD NOT UNDERSTAND WHY AND HOW DID THIS HAPPEN CAUSE THIS WAS WITHOUT WARNING AND I ONLY HAD THE CAR FOR A SHORT PERIOD OF TIME AND I KEPT THE MAINTENANCE UP ON IT. THE REPAIR SHOP SAID THAT THIS WOULD BE A HASSLE GOING THRU THE EXTENDED WARRANTY COMPANY CAUSE THEY WOULD NOT WANT TO REPLACE THE ENGINE SO I WANTED A SECOND OPINION, I HAD IT TOWED TO ANOTHER SHOP AND THEY SAID THE SAME THING, THAT THIS WAS A 2.7 ENGINE AND IT'S EXPENSIVE AND IT'S NOT WORTH ANYTHING AND THE WARRANTY COMPANY WILL PROBABLY NOT COVER MUCH OF ANYTHING. I FEEL THAT SINCE THIS ENGINE IS KNOWN TO HAVE ENGINE FAILURE PROBLEMS, SOMETHING SHOULD BE DONE ABOUT THIS CAUSE IT'S NOT SAFE FOR AN ENGINE TO GO OUT WITHOUT ANY FOREWARNING AND IT'S NOT AFFORDABLE AT ALL.. PLEASE ACKNOWLEDGE THIS IMMEDIATELY. *NM
WHILE ON MY WAY HOME FROM WORK AT 2 AM, I STARTED TO HEAR A LOUD "CLUNKING" NOISE FROM THE ENGINE COMPARTMENT ON MY 1999 CHRYSLER CONCORDE. I WAS ON THE HIGHWAY, AND THE CAR RAPIDLY DECELERATED TO 25 MPH. I MANAGED TO PULL OFF INTO A REST STOP, BUT DIDN'T EVEN MAKE IT INTO A PARKING SPOT BEFORE THE ENGINE QUIT. I FOUND IT AMAZING, SINCE WE JUST GOT THE CAR BACK AFTER $1600.00 IN REPAIRS FOUR MONTHS AGO. NOW, MY MECHANIC IS TELLING ME THAT CHRYSLER ONLY MADE THESE ENGINES TO LAST FOR UP TO 5 YEARS AT THE MOST, AND HE'S NOT SURPRISED. WELL, I AM. A VEHICLE SHOULD LAST MORE THAN 5 YEARS. NOW THE ONLY OPTION THE MECHANIC TELLS ME I HAVE IS TO PURCHASE A WHOLE NEW ENGINE AND REPLACE THE OLD ONE. *JB
WHILE DRIVING DOWN I-75, MY 1999 CONCORDE BEGAN MAKING NOISE THAT SOUNDED SIMILAR TO AN OBJECT TOUCHING A MOVING FAN. WHEN I GOT TO FIRST EXIT, VEHICLE DIED, AND AT THAT POINT OIL LIGHT FLICKERED. I RESTARTED AND BEFORE I COULD GET ACROSS 1 LANE OF TRAFFIC TO THE SIDE OF THE ROAD I THOUGHT THAT FROM THE SOUND MY WHOLE ENGINE WOULD FALL OUT OF MY VEHICLE. CAR DIED AGAIN,AS I MANAGED TO REACH THE SIDE OF THE ROAD. HAD IT TOWED TO DEALER AND WAS TOLD THAT THE ENGINE HAD "THROWN A ROD", AND NEEDED TO BE REPLACED. I ASKED WHAT WOULD CAUSE IT AND WAS TOLD "EVERYDAY WEAR AND TEAR", IT HAS ONLY 70,000 MILES ON IT. IT WILL COST $5,000.00 TO REPLACE, WHICH I DON'T HAVE!!! I HAVE SPOKEN TO VERY RELIABLE AUTO PARTS DEALER ABOUT A REPLACEMENT ENGINE. HE TOLD ME THAT THE ENGINE HAS A REPUTATION FOR BEING THE WORST YOU COULD HAVE, AND THAT HE WOULD NOT PUT ANOTHER 2.7 LITER ENGINE BACK IN THE CAR. (DIDN'T MAKE ME FEEL ANY BETTER!!) NOW I FIND THIS WEBSITE AND I READ 64 COMPLAINTS WITH THE SAME ISSUE. IS THERE A PLACE OR PHONE NUMBER TO SOMEONE WHO CAN HELP WITH THIS PROBLEM. AS IT STANDS NOW, I HAVE A CAR THAT I CAN'T DRIVE, BUT STILL HAVE TO PAY $7,000 ON, AND NO PROSPECTS OF BEING ABLE TO AFFORD ALTERNATE TRANSPORTATION. *JB
ACCELERATOR MALFUNCTION. 1999 CHRYSLER CONCORDE ACCELERATOR STUCK, UNABLE TO ENGAGE THE BRAKING SYSTEM SO TURNED CAR OFF. LOST STEERING, BRAKING CONTROL AND HIT A BARRICADE, TOTALING VEHICLE AND CAUSING CONCUSSION AND HEAD TO TOE BRUISING. *JB
(1) HEARD PERSISTENT KNOCKING/PINGING SOUND THAT WAS GROWING LOUDER (2) TOOK TO MECHANIC WHO DIAGNOSED IMMINENT ENGINE FAILURE - CRACKED ROD (3) REPLACED ENGINE, FOUND CRACKED ROD AND ENGINE LOADED DOWN WITH SLUDGE. *NM
HAVE HAD TROUBLE WITH THE 2.7 LITER ENGINE IN MY 99 CONCORDE, SLUDGING, EXCESSIVE OIL CONSUMPTION, COOLANT LOSS AND PREMATURE ENGINE FAILURE. DESPITE REGULAR OIL CHANGES THE ENGINE WOULD SLUDGE UP AND CAUSE TAPPING NOISES. HAD THE PROBLEM DEALT WITH ONCE IN 2003 AT AREA DEALERSHIP UNDER THE EXTENDED WARRANTY, AT THAT TIME THE DEALER TRIED TO CHARGE ME FOR THE REPAIRS STATING IT WAS LACK OF MAINTENANCE THAT CAUSED THE PROBLEM. EVENTUALLY THEY ASSUMED RESPONSIBILITY AND REPAIRED THE VEHICLE. SINCE THEN I HAVE CHANGED OIL REGULARLY AS I HAD BEFORE AND THE PROBLEM OF OIL CONSUMPTION PERSISTED. I JUST ADDED OIL AND COOLANT AS NEEDED BETWEEN REGULAR CHANGES AT THE RATE OF APPROXIMATELY 2 QUARTS OIL PER MONTH AND 1 GALLON OF COOLANT PER MONTH. WHILE DRIVING HOME FROM WORK THE ENGINE VERY ABRUPTLY STARTED TO CLACK SO I PULLED OVER AND HAD IT TOWED TO MY REGULAR REPAIR FACILITY, WHERE I WAS INFORMED THE ENGINE WAS NO LONGER USABLE DUE TO OIL SLUDGING AND LACK OF OIL CIRCULATION. CONTACTED CHRYSLER CORP. THEY INSTRUCTED ME TO TAKE IT TO THE DEALER THAT ORIGINALLY REPAIRED IT AND THEY WOULD MAKE A DETERMINATION AFTER THE DEALER INSPECTED IT . THIS IS THE SAME DEALER THAT TRIED TO BLAME ME FOR THE ORIGINAL PROBLEM. HAVE RESEARCHED THIS PROBLEM AND HAVE DISCOVERED THIS TO BE A RAMPANT PROBLEM WITH THIS ENGINE AND THAT CHRYSLER DENIES ANY RESPONSIBILITY. THERE ARE NUMEROUS WEB SITES DETAILING THE PROBLEMS CONSUMERS ARE HAVING WITH THIS ENGINE AND THEIR STYMIED EFFORTS TO HAVE CHRYSLER DEAL
DT*: THE CONTACT STATED THE ENGINE WAS KNOCKING. THE KNOCKING STARTED INTERMITTENTLY AND HAS BECOME PROGRESSIVELY WORSE. THE DEALER DETERMINED THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILDUP. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE.
DT*: THE CONTACT STATED THE ENGINE STARTED MAKING A TAPPING NOISE WHILE IDLING. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALERSHIP DETERMINED THE ENGINE SEIZED AND NEEDED TO BE REPLACED, HOWEVER NO REPAIRS WERE MADE. THE VEHICLE HAS BEEN MAINTAINED INCLUDING OIL CHANGES ON A REGULAR BASIS.
VEHICLE BEGAN RESPONDING TO ACCELERATION VERY SLOWLY. VEHICLE SEIZED ON THE ROAD IN NOVEMBER "05". DEALERSHIP OFFERED TO REPLACE ENGINE FOR APPR. $2,000- $4,000. I DID NOT ACCEPT THE OFFER. *JB
DT*: THE CONTACT STATED WHILE DRIVING AT SPEEDS ABOVE 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE RPM'S THEN WENT TO ZERO AND THE VEHICLE STALLED. THIS HAS OCCURRED 5 TIMES IN THE PAST YEAR. THE VEHICLE WAS PULLED OVER AND STARTED AFTER WAITING AT LEAST 2 HOURS. THE COMPUTER DOES NOT STORE ANY CODES AND THE DEALERSHIP IS UNABLE TO DETERMINE A PROBLEM. THE FUEL FILTER AND BATTERY HAVE BEEN REPLACED, BUT THIS HAS NOT CORRECTED THE PROBLEM.
I PURCHASED A 1999 CHRYSLER CONCORDE AND AFTER GETTING ON THE HIGHWAY WITH THE CAR TO TAKE IT TO MY LOCAL DODGE/CHRYSLER AUTOSHOP (NOT EVEN 3 MINUTES), THE CAR FAILED AND STALLED ON A MAJOR HIGHWAY. I WAS ABLE TO PULL THE CAR ONTO THE SIDE AND AFTER CALLING SEVERAL PEOPLE AND WAITING FOR OVER AN HOUR, I WAS TOLD THAT THE ENGINE WAS PROBABLY LOCKED AND HAD IT TOWED TO A CHRYSLER AUTOSHOP IN THE VICINITY OF WHERE I STALLED. I WASN'T EVEN ABLE TO MAKE IT TO THE NEXT EXIT ON THE HIGHWAY ONCE I MERGED ON THE HIGHWAY , APPROXIMATELY 1 MILE FROM WHERE I PURCHASED IT, THE CAR STALLED, NO WARNING JUST STOPPED WITH 18 WHEELERS AND EVERYTHING BEHIND ME AND ALMOST CRASHING INTO ME. *NM
DT*: THE CONTACT STATED WHILE DRIVING AT 30MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER, RESTARTED, AND THEN DRIVEN HOME. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND IT WAS DETERMINED THE OIL DID NOT DISTRIBUTE PROPERLY IN THE ENGINE CAUSING A PISTON ROD BEARING TO BURN. THE VEHICLE NEEDS A NEW ENGINE.
DT*: THE CONTACT STATED WHILE DRIVING, A KNOCKING SOUND WAS HEARD IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE LOCAL INDEPENDENT MECHANIC FOR INSPECTION. THE MECHANIC RECOMMENDED CHANGING THE OIL FILTER AND IT WAS REPLACED. HOWEVER, SEVERAL MONTHS LATER, THE CONTACT HEARD THE KNOCKING NOISE AGAIN WHILE DRIVING AT 35 MPH. THE VEHICLE STALLED AND THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS PUSHED INTO A YARD, WERE IT REMAINS. UPDATED 04/11/06. *JB
DT*: THE CONTACT STATED WHILE DRIVING AT 65MPH THE ENGINE STARTED KNOCKING. THE VEHICLE WAS TAKEN TO A DEALERSHIP WERE THEY DETERMINED THE ENGINE WAS DEFECTIVE. THERE WAS NO WARNING PRIOR TO THE INCIDENT. THE MANUFACTURER HAS BEEN ALERTED HOWEVER NO REPAIRS HAVE BEEN MADE.
ENGINE LIGHT CAME ON AT ABOUT 30 MPH AND I HEARD A LIGHT TICKING SOUND. ENGINE WAS SHUT DOWN IMMEDIATELY AND CAR WAS TOWED INTO A GARAGE. I WAS TOLD THE ENGINE SEIZED , AND WOULD COST $5,000 TO REPLACE E IT. MY CAR HAS 87000 MILES, BUT I CONTACTED CHRYSLER ANYWAY AND WAS TOLD THEY COULDN'T HELP .MY CAR SITS BECAUSE I CANNOT AFFORD THE COST OF A REBUILT ENGINE.*AK
DT*: THE CONTACT STATED WHILE DRIVING AT NORMAL SPEEDS THE ENGINE STALLS WITHOUT PRIOR WARNING. ALTHOUGH THE ENGINE STALLS, THE ABS, CHECK ENGINE, BATTERY, AND INTERIOR LIGHTS ILLUMINATE. THE VEHICLE CAN BE RESTARTED AFTER THIS OCCURS, BUT CONTINUES TO STALL AGAIN. THE VEHICLE WAS SEEN BY THE DEALERSHIP, BUT NO REPAIRS WERE MADE.
ENGINE BEGAN TO MAKE NOISE. SHUT DOWN & TOWED TO SHOP. DURING DIAGNOSIS NOISE GOT PROGRESSIVELY LOUDER & TIMING CHAIN JUMPED. ENGINE NEEDS TO BE REPLACED. CAR HAS 59,000 MILES & WAS ALWAYS WELL MAINTAINED. MY RESEARCH ON THE INTERNET HAS TURNED UP MANY CHRYSLER & DODGE 2.7 LITRE ENGINES FROM 1998 TO 2002 WITH THE SAME LOW MILEAGE FAILURES. CHRYSLER CORP. BLAMES IT ON LACK OF MAINTENANCE, BUT THAT'S HARD TO BELIEVE WITH SO MANY IDENTICAL COMPLAINTS. *JB
DT*: THE CONSUMER STATED THE BRAKE PEDAL MUST BE PRESSED DOWN TOO FAR TO STOP THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP AND MULTIPLE INDEPENDENT REPAIR SHOPS, BUT THERE WAS NO REPAIR AVAILABLE. THE MANUFACTURER DETERMINED THIS IS HOW THE VEHICLE WAS MADE. ALSO, THE HEADLIGHT GASKET CONTINUOUSLY FALLS OUT BUT NO REPAIR IS AVAILABLE. *JB UPDATED 03/28/06. *JB
FAILURE OF INNER TIE ROD END AND STEERING BOX. *NM
WHILE DRIVING DOWN I-45 IN CONROE, TEXAS, MY ENGINE SPUTTERED, JERKED, AND DIED. AS YOU KNOW WHEN YOU LOSE ENGINE POWER, YOUR STEERING WHEEL BECOMES LOCKED UP AND ITS ALMOST IMPOSSIBLE TO CONTROL THE CAR. IT HAS DIED ON ME BEFORE BUT ON BACK ROADS ALMOST HOME OR AT AN INTERSECTION. I DIDN'T REALIZE THE SERIOUSNESS OF IT UNTIL IT HAPPENED ON THE FREEWAY AND THERE ARE PEOPLE COMING UP ON ME DOING 70-80 MPH AND I AM QUICKLY COMING TO A DEAD STOP. *JB
I WAS RETURNING HOME FROM RELATIVES HOUSE. ENGINE STARTED TO RATTLE AND THE ENGINE DIED ON ME AND MY SON. REPAIR SHOP TOLD ME OF THE PROBLEM WITH THE CHRYSLER 2.7 LITER ENGINES BLOWING. CAR HAS 95,000 MILES ON IT. *NM
DT: CONTACT STATED THE TIMING CHAIN BROKE. THE DEALER COULD NOT GIVE AN ESTIMATE OVER THE PHONE OF HOW MUCH IT WOULD COST TO REPAIR THE VEHICLE. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK
DT: THE CONTACT STATED VEHICLE STALLED . THIS HAS BEEN ONGOING FOR THE PAST TWO MONTHS. AFTER THE VEHICLE STALLED IT WOULD NOT RESTART AND HAD TO BE TOWED TO A DEALERSHIP. DIAGNOSTIC TESTING FOUND THE THROTTLE MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED BUT THE VEHICLE CONTINUED TO STALL. *AK UPDATED 12/27/2005. PRIOR TO THE VEHICLE STALLING THE CHECK ENGINE LIGHT WOULD FLASH, THEN THE VEHICLE WOULD SLOWLY LOSE POWER THEN SHUT OFF. THE VEHICLE WOULD NOT RESTART FOR APPROXIMATELY 45-50 MINUTES. AFTER THE VEHICLE WAS RESTARTED IT WOULD IDLE LOW AND THE ENGINE WOULD SHAKE; THEN EVENTUALLY SHUT OFF AGAIN. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *NM
DT: THE CONTACT STATED FRONT PASSENGER SEAT BROKE. THE BOLT LOOSENED AND THE SEAT RECLINED ALL THE WAY BACK. NHTSA RECALL 03V0350000 WAS ISSUED ON THE SEAT, BUT IT AFFECTED THE DRIVER'S SIDE ONLY. HE HAD NO CURRENT PLAN TO REPAIR THE VEHICLE.*AK
DT: CONTACT STATED THAT THE TRUNK LID FELL ON HIS HEAD AND CAUSED AN INJURY. THE LIFTS THAT HOLD THE TRUNK LID UP FAILED. THE DEALER HAS NOT BEEN CONTACTED YET. THE MANUFACTURER INFORMED HIM THERE WERE NO RECALLS ON THE TRUNK AND OFFERED NO FREE REMEDY. HE HAD THE PROBLEM FOR TWO YEARS, BUT DID NOT EXPERIENCE AN INJURY UNTIL NOW. THE LIFTS THAT HOLD THE TRUCK LID OPEN WERE NOT REPLACED AFTER THE INJURY. *AK
DT: THE CONTACT STATED THE MECHANIC AT THE LOCAL DEALERSHIP TOLD HIM THE HYDRAULIC LIFT THAT HOLDS UP THE TRUNK WAS NOT DESIGNED TO HOLD THE LOAD. WHILE IN USE THE TRUNK FELL AND HIT HIM IN THE NECK. HE USUALLY CAN CATCH THE TRUNK BEFORE IT FALLS. THIS HAS BEEN HAPPENING SINCE PURCHASE OF VEHICLE. THE DEALERSHIP STATED THE HYDRAULIC LIFT NEEDED TO BE REPLACED ON BOTH SIDES. ALSO, STATED THE VEHICLE WAS LOW TO THE GROUND, THE FRONT END SCRAPED WHILE BACKING OUT OF THE DRIVEWAY OR DRIVING OVER A BUMP. HE HAS TAKEN THE VEHICLE TO TWO DEALERSHIPS, AND WAS WILLING TO PAY OUT OF POCKET. BOTH DEALERSHIP STATED THERE WAS NOTHING THAT COULD BE DONE.*AK *JB
DT: THE CONTACT STATED THAT ACCORDING TO THE MECHANIC AT THE LOCAL DEALERSHIP, THE HYDRAULIC LIFT THAT HOLDS UP THE TRUNK WAS NOT DESIGNED TO HOLD THE LOAD. THE TRUNK FELL ON HIM, BUT DID NOT INJURE HIM. THE DEALERSHIP STATED THE HYDRAULIC LIFTS NEED TO BE REPLACED ON BOTH SIDES. THIS HAS BEEN HAPPENING SINCE PURCHASE OF VEHICLE. ALSO, HE STATED THE VEHICLE WAS LOW TO THE GROUND, THE FRONT END SCRAPED WHEN BACKING OF THE DRIVEWAY OR DRIVING OVER A BUMP. HE TOOK THE VEHICLE TO TWO DEALERSHIPS, AND WAS WILLING TO PAY OUT OF POCKET. BOTH DEALERSHIPS STATED THERE WAS NOTHING THAT COULD BE DONE.*AK UPDATED 11/30/2005 - *NM
THE CHRYSLER 2.7 ENGINE. MINE CEASED TO EXIST AUGUST 16, 2005 CO-INCIDENTALLY ONE MONTH AFTER I HAD THE AC/EVAPORATOR, COOLING SYSTEM FIXED. FOR THE SECOND TIME! AFTER REVIEWING MANY OF THE COMPLAINTS OF NUMEROUS WEBSITES INCLUDING CONSUMER AUTO SAFETY, I ABSOLUTELY CANNOT BELIEVE CHRYSLER CAN STILL MAKE DENIALS ABOUT PRODUCT LIABILITY AND GET AWAY WITH IT. FOR ALL THE COMPLAINTS IN WHICH THE ENGINE FAILED WHILE ON THE HIGHWAY AND LOOSING POWER STEERING, A DEATH WOULD HAVE TO OCCUR FIRST IN ORDER FOR CHRYSLER TO ISSUE A RECALL. THE DAMAGE TO THEM WOULD BE TREMENDOUS HAVING KNOWN ALL ALONG ABOUT THESE COMPLAINTS OF FAULTY ENGINES AS OTHER MANUFACTURERS HAVE HAD TO ADMIT! I CURRENTLY WAS OFFERED BY IMPARTIAL SERVICES GROUP HIRED BY CHRYSLER A MERE 5,000 FOR MY DEAD DEFAULTED ENGINE. I DENIED IT, BECAUSE THE ESTIMATES WERE OVER 7,000. AND THESE "REPLACEMENT" ENGINES HAD THE SAME MILES AS MINE WHEN IT DIED, AND I WAS GIVEN A MERE 90 DAY WARRANTY. THIS IS THE CRAZIEST THING I HAVE EVER HEARD OF. WHY CANT ONE OF THESE ORGANIZATIONS ENFORCE THIS RECALL? I CURRENTLY HAVE MY DEAD VEHICLE SITTING ON A FRIENDS DRIVEWAY BY AN INTERSECTION WITH A LOT OF TRAFFIC. ATTACHED WITH A SIGN CHYRSLER ENGINE OIL SLUDGE! AND THAT IS WHERE IT WILL SIT UNTIL I HAVE A FULL REMEDY. THIS IS MY RIGHT! *JB
DT: THE CONTACT STATED THE ENGINE DIED WHILE PULLING FROM A PARKING LOT. SHE WAS UNABLE TO RESTART THE VEHICLE. IT WAS TOWED TO A DEALERSHIP SERVICE DEPARTMENT. THE WATER PUMP FAILED, AND THE TIMING CHAIN BROKE. THE PROBLEM OCCURRED BECAUSE OF A SLUDGE BUILD UP IN THE ENGINE. THE SERVICE DEALER REPLACED THE TIMING CHAIN, THE RETENTION FOR THE TIMING CHAIN, WATER PUMP, AND OTHER PARTS IN THE AREA. THE ENGINE WAS ALSO CLEANED THOROUGHLY. THE CHECK ENGINE LIGHT CAME ON PREVIOUSLY. HOWEVER, THE DEALERSHIP WAS UNABLE TO DIAGNOSE ANY PROBLEMS AT THAT TIME. *AK UPDATED 01/04/06. *JB
DT: THE CONTACT WAS DRIVING ON OCTOBER 3, 2005 WHEN SHE RAN OVER A LADDER THAT WAS IN THE MIDDLE OF THE ROAD. THIS CAUSED THE CONTACTS' VEHICLE TO BE HIT BY ANOTHER VEHICLE, CAUSING THE VEHICLE TO T HIT THE BRICK WALL ON THE FREEWAY. THEN, ANOTHER VEHICLE HIT THE CONTCT'S VEHICLE. UPON IMPACT, BOTH OF THE FRONTAL AIRBAGS FAILED TO DEPLOY. THE VEHICLE WAS TOTALED AFTER THE CRASH. THE CONTACT'S NECK WAS SPRUNG DUE BY THE AIRBAG FAILURE. THE VEHICLE HAS NOT BEEN INSPECTED TO SEE WHY THE AIRBAGS FAILED TO DEPLOY*AK
DT CONSUMER STATES THAT ON AUGUST 20, 2005 THE VEHICLE COMPLETELY CAME TO A STOP WHILE GOING AT 40 MPH, THE VEHICLE LOST POWER. CONSUMER HAD ITTOWED TO THE DEALER . THEY SAID THE CAM SHAFT CRACKED AND BROKE, AND THERE WAS METAL FLYING IN THE ENGINE. THE VEHICLE WOULD TURN OVER, BUT WOULD NOT START. THERE WAS NO FOREWARNING PRIOR TO THIS INCIDENT. THE DEALER SAID THIS WAS A COMMON PROBLEM. THE ENGINE WAS KNOWN TO BE A SLUDGE BUILDER WHETHER HIGHWAY OR CITY DRIVING. CONSUMER CONTACTED THE MANUFACTURER, THEY SAID THERE WAS NO PROBLEM WITH THE ENGINE. *AK
DT: THE CONSUMER STATED THAT THE COWL MOLDING FLEW OFF HOOD AND HIT THE WINDSHIELD. THE WINDSHIELD DID NOT BREAK. THE VEHICLE WAS A 1999 CHRYSLER CONCORDE. THE CONSUMER CONTACTED CHRYSLER, AND THE CONSUMER STATED THAT CHRYSLER DID NOT KNOW WHAT THE PART WAS CALLED. THE CONSUMER THEN CALLED THE DEALER, AND THEY HAD ONE IN STOCK. THE CONSUMER DID NOT PLAN ON REPLACING THE PART. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Chrysler Concorde → · Every Concorde year → · How the figures are calculated →