1997 Chrysler Cirrus

Defect. FEDERAL-MOGUL IS RECALLING CERTAIN REPLACEMENT CONTROL ARM ASSEMBLIES, PART NUMBERS K7425, 10945, FA4510X, K7427, 10946, AND FA4611X, SOLD FOR USE ON VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING.

Risk. IF THERE IS A SEPARATION OF THE BALL STUD FROM THE HOUSING, THE DRIVER CAN LOOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. FEDERAL-MOGUL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED CONTROL ARMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT FEDERAL-MOGUL AT 1-877-489-6659.

Defect. QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.

Risk. SEPARATION OF THE BALL STUD FROM THE SOCKET OF THE BALL JOINT HOUSING WOULD ALLOW THE CONTROL ARM TO COLLAPSE AND THE WHEEL TO FOLD IN CAUSING LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.

Remedy. QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT QUALIS AUTOMOTIVE AT 1-800-493-4128.

Defect. CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.

Risk. FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.

Defect. CERTAIN TIGAS FUEL PUMP MODULES MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006, SOLD UNDER VARIOUS BRAND NAMES AND P/NOS. THESE FUEL PUMP MODULES ARE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.

Risk. FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. TI AUTOMOTIVE WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 6, 2006. OWNERS MAY CONTACT TI AUTOMOTIVE TOLL-FREE AT 1-877-461-1834.

Defect. ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.

Risk. EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.

Remedy. DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THE ADJUSTMENT OF THE CABLE CONNECTING THE CONSOLE SHIFTER MECHANISM TO THE IGNITION KEY CAN CAUSE A TRAPPED KEY CONDITION WHICH CAN RESULT IN A LOW FORCE REQUIRED TO DEPRESS THE SHIFT BUTTON. A COMBINATION OF APPLYING A MIS-ADJUSTED RELEASE BUTTON WITH A LOW FORCE ATTEMPT TO SHIFT OUT OF PARK WITH THE KEY IN THE LOCKED POSITION, CAN BREAK THE CONNECTING PIN IN THE SHIFTER.

Risk. IF THIS HAPPENS, THE "IGNITION-PARK" INTERLOCK SYSTEM WILL BE NONFUNCTIONAL.

Remedy. DEALERS WILL INSPECT FOR PROPER OPERATION OF THE SYSTEM. ANY VEHICLES THAT ARE NOT FUNCTIONAL AFTER THE INSPECTION WILL HAVE THE SHIFT MECHANISM AND CABLE REPLACED WITH A "SELF-ADJUSTING" DESIGN.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LOWER CONTROL ARM BALL JOINT CAN SEPARATE DUE TO LOSS OF LUBRICATION.

Risk. SEPARATION OF THE BALL JOINT COULD CAUSE A LOSS OF STEERING CONTROL INCREASING THE RISK OF A VEHICLE CRASH.

Remedy. DEALERS WILL INSPECT THE BALL JOINT END HOUSING COVER SEAL FOR LEAKAGE WITH A HIGH PRESSURE AIR TESTER AND THE RUBBER BOOT WILL BE VISUALLY INSPECTED FOR DAMAGE. IF THE COVER SEAL LEAKS OR THE BOOT IS DAMAGED, THE LOWER CONTROL ARM WILL BE REPLACED.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SECONDARY HOOD LATCH SPRING CAN DISENGAGE FROM ITS RETENTION HOLE IF THE HOOD IS SLAMMED SHUT.

Risk. IF THIS CONDITION OCCURS SIMULTANEOUSLY WITHOUT ENGAGING THE PRIMARY LATCH, THE HOOD WOULD NOT BE RESTRAINED INCREASING THE RISK OF A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE SECONDARY HOOD LATCH SPRING WITH A LONGER END HOOK SPRING.

AT FIRST I HEARD A SQUEAKING NOISE THAT GRADUALLY TURNED INTO A GRINDING NOISE. AFTER HAVING MY BRAKE PADS REPLACED AND FRONT DRIVER SIDE CALIPER REPLACED, THE GRINDING NOISE TURNED INTO A METAL ON METAL GRIND WITH A PECULIAR METAL SMELL WHICH RESULTED IN SOMETHING CEASING UP (ONLY WAY TO DESCRIBE HOW TIGHT THE TIRES WERE ROLLING AND HOW TIGHT THE STEERING WAS). IT WAS THE LOWER ARM AND BALL JOINT SEPARATING FROM EACH OTHER, ALL OF THIS WAS DISCOVERED WHILE DRIVING DOWN A CITY STREET AT A SPEED OF 20 MPH, WE WERE ABLE TO ACCESS THE PROBLEM BETTER WHEN WE JACKED UP THE FRONT END AND REMOVED THE TIRE AND BRAKES ON THE DRIVER FRONT SIDE.

TL* THE CONTACT OWNS A 1997 CHRYSLER CIRRUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE REAR PASSENGER DOOR SWUNG OPEN ABNORMALLY. THE CONTACT HAD TO SCREW IN THE BOLT THAT HELD THE LATCH INTO PLACE. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF SOMEONE FALLING FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000.

TL*THE CONTACT OWNS A 1997 CHRYSLER CIRRUS. THE LIGHT ON THE ODOMETER GAUGE ON THE INSTRUMENT CONTROL PANEL STOPPED WORKING. SHORTLY AFTERWARDS, THE ENTIRE LIGHTING ON THE INSTRUMENT CONTROL PANEL FAILED. THE HORN ALSO BEGAN BLOWING WITHOUT APPLICATION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPLACED THE STEERING COLUMN ALONG WITH THE HORN SWITCH. TWO WEEKS AFTER THE REPAIR THE FUSE FAILED WHEN USING THE HORN. THE DEALER REPLACED THE IGNITION SWITCH, BUT UPON FURTHER INSPECTION SHE NOTICED THAT THE CRANK SHAFT POSITION SENSOR HAD MELTED. THE CONTACT STATED THAT THE FAILURE WAS ELECTRICAL SINCE NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE, AND THE VEHICLE CONTINUED TO STALL WITHOUT PRIOR WARNINGS. THE FAILURE MILEAGE WAS UNDER 45,000 . THE CURRENT WAS 99,877.

MY CAR IS A RECALL AN LIKE TO KNOW WERE CAN I TAKE IT TO GET FIXED. *TR

OWNED A 1997 CHRYSLER CIRRUS. PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY WHEN CAR ACCELERATED TO AN INCREDIBLE SPEED WITHIN SECONDS. CAR SHOT OUT OF DRIVEWAY, ACROSS STREET INTO NEIGHBORS HOME AND GARAGE. CAR HAS INDICATION OF CONTINUED ACCELERATION AFTER IMPACT WITH RIGHT FRONT TIRE SHOWING THE TREADS NO LONGER EXIST. CAR WAS TOTALED AND HOME/GARAGE DAMAGE WAS OVER $12,000. THANK GOD! NO ONE WAS INJURED OR KILLED! MY FAMILY AND I WILL NEVER OWN ANOTHER CHRYSLER AGAIN! *TR

TL*- THE CONTACT PARKED HER 1997 CHRYSLER CIRRUS IN THE DRIVEWAY, REMOVED THE KEYES AND APPROXIMATELY 30-45 SECONDS LATER THE VEHICLE ROLLED OUT OF THE PARKING LOT AND CRASHED INTO THE NEIGHBORS CARPORT. THE VEHICLE WAS PARKED ON A FLAT SURFACE, AND EMERGENCY BRAKE WAS NOT ENGAGED. THE ROAD CONDITIONS WERE DRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE REPAIRED DUE TO A RECALL NOTICE. THE DEALERSHIP ADVISED THE CONTACT THAT THEY REPLACED THE SHIFTER PLUNGER. THE CONTACT IS STILL WAS HAVING THE SAME PROBLEM THE VEHICLE. THE CURRENT MILEAGE WAS 10,4000 MILES. *AK

DT*: THE CONTACT STATED THE VEHICLE STALLED AT VARIOUS SPEEDS, WITHOUT WARNING. THE VEHICLE RESTARTED AFTER 3 TO 4 MINUTES. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM, BUT CLEANED THE CRANKSHAFT IN A REPAIR ATTEMPT, BUT THE VEHICLE CONTINUED TO STALL. UPDATED 10/25/06. *JB

TRANSMISSION COOLER LINE LEAK. POTENTIAL OF FIRE OR LOSS OF DRIVE ABILITY OF CAR. THERE HAVE BEEN THREE (3) FAILURES OF THE SAME PART. 10/21/98 AND 4/29/04 AND AGAIN TODAY 7/11/06. *NM

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE CRUISE CONTROL WOULD NOT DISENGAGE. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE IGNITION WAS TURNED OFF TO STOP THE VEHICLE. ALTHOUGH THE DEALER AND MANUFACTURER WERE ALERTED, NO APPOINTMENT WAS MADE FOR INSPECTION.

ABS WARNING LIGHT CAME ON. BROUGHT CAR TO DEALERSHIP FOR DIAGNOSIS. DIAGNOSIS SHOWED SYSTEM RELAY OUTPUT CIRCUIT CODE. TESTING SHOWED FAULTY POWER DISTRIBUTION CENTER DUE TO CORROSION. PROPER REPAIR IS REPLACEMENT OF POWER DISTRIBUTION CENTER AND HARNESS. SERVICE CENTER FOUND PART IS NO LONGER MANUFACTURED. SERVICE CENTER CONDUCTED NATIONWIDE PARTS SEARCH TO NO AVAIL. AS A CONSEQUENCE ABS SYSTEM IS NOW NON-FUNCTIONAL. *NM

BOTH TIE RODS ON THE LEFT REAR TIRE BROKE CAUSING THE TIRE TO LOCK UP. WHICH CAUSED LOSS OF CONTROL OF THE CAR SENDING THE CAR INTO A DITCH. FRONT END OF CAR STOPPED IN DITCH AND REAR THEN CAME OVER LANDING UPSIDE DOWN. NONE OF THE AIR BAGS EMPOLYED.

C AR NOT BRAKING IN A TIMELY MANNER

UPON TAKING THE VEHICLE IN FOR RECALL REPAIRS FOR THE TRANS AXLE, THE CONSUMER STARTED TO EXPERIENCE OTHER PROBLEMS, SUCH AS DROPPING GEARS, AND CUTTING OFF INTERMITTENTLY. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOUR TIMES, AND THE DEALER REPLACED THE COMPUTER. HOWEVER, THE PROBLEM HAD NOT BEEN RECTIFIED AS OF YET. *AK *BF *NM AS OF APRIL 5, 2005, THE VEHICLE STILL EXHIBITED THE SAME PROBLEM. RECALL CAMPAIGN# 98V183000 & 04V021000. *AK *TT THE IDLE WAS RE-ADJUSTED. *SC

CONTACT STATED: CONTACT HAS HAD TO PUT TWO BALL JOINTS ON THIS VEHICLE ,A LEFT BALL JOINT AND A RIGHT BALL JOINT. WHEN HE PARKED THE CAR HE HEARD A BANG. THE WHEELS WOULD BE ON AN ANGLE BECAUSE THE VEHICLE WAS A FRONT WHEEL DRIVE.

VEHICLE WAS PARKED IN A PARKING GARAGE AND WITHOUT CAUSE THE VEHICLE BUSTED INTO FLAMES. THE PARKING ATTENDANT NOTIFIED THE FIRE DEPARTMENT. AFTER EXTINGUISHING THE FIRE THE FIRE DEPARTMENT STATED THAT THE CAUSE WAS ELECTRICAL. *AK *TT

THE VEHICLE TENDS TO HESITATE AND MOVE WHEN IT IS PUT INTO DRIVE PREVENTING THE VEHICLE FROM TRAVELING WHILE ON THE ROAD. MANUFACTURER WAS NOTIFIED BY OWNER.

AUTOMATIC TRANSAXLE FLOOR SHIFTER MOVES FROM PARK BACK AND FORTH WITHOUT DEPRESSING THE DETENT BUTTON. *BF THE DEALER FAILED TO CORRECT THE RECALL PROBLEM. THE IGNITION WOULD BECOME TRAPPED ONCE IN WHILE. AFTER GENTLY WIGGLING IT, THE KEY WOULD SNAP OUT AND OPERATE PROPERLY, STAYING IN PARK AND ALLOWING THE KEY TO BE REMOVED. RECALL#98V183000 *SC *JB

WHEN DRIVING IN INCLEMENT WEATHER TRANSMISSION MALFUNCTIONED. AS A RESULT, VEHICLE CAME OUT OF GEAR. *AK

WHEN DRIVING AT STOP AND GO BRAKES WENT DOWN TO THE FLOOR. CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO BLED THE BRAKES, AND TEST DROVE THE VEHICLE. TOLD CONSUMER THAT THERE WASD NOTHING WRONG. LATER, CONSUMER WAS DRIVING AND THE BRAKES CONTINUED TO GO TO THE FLOOR. CONSUMER FELT INSECURE WHEN DRIVING THIS VEHICLE. *AK

EXPERIENCED PROBLEMS WITH TRANSMISSION. *BF THE A/C EVAPORATED COIL NEEDED TO BE REPLACED BY THE CONSUMER AFTER 42920 MILES. THE CONSUMERS VEHICLE STARTED LEAKING OIL. THE CONSUMER PUT THE VEHICLE IN REVERSE AND PROCEEDED TO BACK OUT OF THE DRIVEWAY. THE CONSUMER PUT THE CAR IN DRIVE TO DRIVE AWAY AFTER BACKING AND THE VEHICLE CONTINUED TO GO IN REVERSE. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR SERVICE AN WAS FOUND THAT THE PIN IN THE DIFFERENTIAL HAD COME LOOSE PUNCTURING THE TRANSMISSION CASE CAUSING RAPID FLUID LOSS. THE ENTIRE TRANSMISSION HAD TO BE REPLACED. *TC

THE CAR HAS HAD SEVERAL PROBLEMS RACK AND PINION, TIRE RODS, FUEL SYSTEM, BUT THE MOST RECENT IS ELECTRICAL PROBLEMS IT STALLS OUT ANY TIME YOU DRIVE IT IN THE RAIN. *NM

CONSUMER HEARD A LOUD NOISE COMING FROM THE DRIVEWAY WHERE THE VEHICLE WAS PARKED. THE FRONT PASSENGER TIRE HAD BLOWN OUT. *AK SINCE PURCHASE, THERE HAD BEEN THREE BLOW OUTS IN THE SIDEWALLS OF EACH TIRE, FOLLOWED BY A NOTICEABLE BUBBLE IN THE SIDEWALL WHILE THE VEHICLE WAS STATIONARY (KUMHO TIRE) *SCC *NLM

DEALER HAD TO REPLACE DRIVER'S DOOR KNOB LATCH MECHANISM. CURRENTLY, THE PASSENGER'S SIDE DOOR KNOB LATCH MECHANISM BROKE. *AK

BRAKE HOSE BLEWOUT. VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. *AK WHILE DRIVING THE BRAKE HOSE BLEWOUT AND CAUSED THE BRAKE PEDAL TO GO TO THE FLOOR. THERE WAS NO INDICATION THAT THE FAILURE WAS ABOUT TO OCCUR, NO BRAKE FLUID LEAKAGE OR ERRATIC BRAKING. FLUID COVERED THE LEFT FRONT WHEEL AND CALIPER. THE DEALER NOTICED EVIDENCE THAT THE BRAKE HOSE RUBBED ON THE CALIPER. *SCC *NLM

THE TIE RODS WERE WORN OUT. THE VEHICLE LOST STEERING CONTROL WHILE DRIVING. PLEASE PROVIDE DETAILS. *PH

WHILE TRAVELING ABOUT 70 MPH ON THE HIGHWAY WITHOUT PRIOR WARNING. A NOISE CAME FROM THE REAR. THE DRIVER SIDE TIRE TREAD SEPARTED FROM THE WHEEL. THE TIRE WAS A COOPER DISCOVERY#HT P23575R15. *TT

WHILE DRIVING HOME LAST NIGHT MY 1997 CHRYSLER CIRRUS STOPPED RUNNING AND THEN BURST INTO FLAMES. *JB

OVER A PERIOD OF SEVERAL MONTHS THE "CHECK ENGINE" LIGHT WOULD COME ON AND THE CAR WOULD RUN ROUGH WHEN SITTING IN TRAFFIC FOR LONG PERIODS OF TIME. THEN I BEGAN TO SMELL GASOLINE FUMES IN THE PASSENGER COMPARTMENT OF THE CAR WHILE DRIVING, AND ALSO OUTSIDE THE CAR AFTER GETTING OUT. I TOOK THE CAR TO A REPUTABLE MECHANIC. HE STATED THAT THE FUEL RAIL SEAL IS LEAKING AT THE FUEL INJECTOR AND THAT HE HAS SEEN THIS FREQUENTLY BEFORE. THERE IS ALREADY A RECALL FOR THE EXACT SAME PROBLEM ON 1996 - 1999 AND SOME 2000 DODGE CARAVANS, BUT WHEN I CALLED CHRYSLER THEY REFUSED TO DO ANYTHING. I AM CONCERNED BECAUSE THIS IS AN OBVIOUS FIRE HAZARD. MY VEHICLE HAS ONLY 59,890 MILES ON IT.*JB

THE HEAD GASKET BEGAN TO FAILED. INITIALLY THIS ALLOWED COOLANT TO MIX WITH THE OIL. EVENTUALLY THE ENTIRE HEAD GASKET FAILED. OIL WAS SPRAYED ALL OVER THE ENGINE COMPARTMENT. THE ENGINE BEGAN SMOKING AND STALLED. THE CAR WAS RESTARTED AND DRIVEN ABOUT 200 YARDS TO THE DEALERS SERVICE DEPARTMENT WHERE THE ENGINE STALLED AGAIN. THE ENGINE WILL NO LONGER START.

DRIVER'S SIDE POWER MIRROR SHORTED OUT AND CAUSED A FIRE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK

IN APRIL, 1998, THE HEAD GASKET AND CAM SEAL FAILED AFTER ONLY 21,000 MILES. IT WAS REPAIRED UNDER WARRANTY. AT THE TIME OF REPAIR, THE SERVICE MANAGER, STEVE GREY, AND THE MAN WHO PERFORMED THE REPAIRS, RAY, BOTH TOLD ME THAT THE REPAIR WAS TEMPORARY...THAT CHRYSLER ENGINEERS HADN'T DEVELOPED A SOLUTION TO THE HEAD GASKET PROBLEM. IN SEPT., 1999, TSB 09-08-99 WAS ISSUED CONCERNING MULTI-LAYER STEEL HEAD GASKET FOR THE 2.4L ENGINE. IN JAN., 2001 TSB 09-008-00 WAS ISSUED CONCERNING CAM SEAL RETENTION ON THE 2.4L. THE HEAD GASKET AGAIN FAILED IN JANUARY, 2002 WITH THE ODOMETER AT 83,000 MILES. CHRYLSER ONLY AGREED TO PAY 50% OF THE COST OF REPAIRS DESPITE NOT HAVING A FIX FOR THE PROBLEM AT THE TIME OF THE INITIONAL REPAIR. I WOULD LIKE YOU TO INVESTIGATE A TOTAL RECALL OF THE CHRYSLER VEHICLES WITH THE 2.4L ENGINE.

HAVE CONTACTED 2 DEALERS FOR SERVICE/CONFIRMATION OF FAULTY PART, AND BOTH REPORT THAT THE PT # IS ON "NATIONAL BACKORDER" WITH NO ESTIMTED RECEIPT DATE. ABS LIGHT IS ENGAGED, AND DEALERS ARE UNWILLING TO DECLARE THE VEHICLE UNSAFE. DEALERS HAVE BEEN EXTREMELY NON-COOPERATIVE IN RESOLUTION. CONCERN IS THAT EXTENDED WARRANTY MAY EXPIRE PRIOR TO PART REPLACEMENT, OR THAT VEHICLE SAFETY MAY BE COMPROMISED AND INVOLVED IN AN INCIDENT.*AK

WHILE DRIVING 10 MPH, FLAMES WERE BURSTING FROM REAR LEFT SPEAKER. FIRE DEPARTMENT PUT OUT FIRE. FACTORY REPRESENTATIVE DETERMINED THAT FIRE WAS CAUSED BY WIRING OF REAR BRAKES GETTING HOT. DAMAGE TO VEHICLE WAS $ 5000.00, NO INJURIES.*AK CONSUMER ADDS CHYRSLER HAS DENIED ANY RESPONSIBILITY. *TT

I BOUGHT THIS CAR IN CHRYSLER DEALER AS A USED ONE IN 1998. IT WAS 97 MODEL. NOW MY DAUGHTER IS DRIVING AND GO TO COURAGE EVERY DAY. SHE DRIVE GENTLY NOT SEVERLY. I HAVE ASKED DEALER WHENEVER THEY RECOMMEND ME BRAKE PAD CHANGE, ENGINE CHECK, TIE ROD, ALIGNMENT, ETC TO KEEP GOOD CONDITION BECAUSE MY DAUGHTERS LIFE. BUT IT HAPPEN AUTOMATIC TRANSMISSION PROBLEM HAPPENED AT 51500 MILES. DEALER SAID THAT WARRANTY IS UNDER 50000 MILES. I WAS UPSETED ABOUT THEIR COMMENT BECAUSE I WAS GOOD CUSTOMER AND ONLY 1500 MILES OVER THE LIMIT. THEY UNDERSTOOD AND GIVE CHRYSLER PHONE CALL AND NEGOTIATED IF THEY COULD TAKE CARE OF THIS COST $1800. THEY ACCEPTED TO PAY 50% FINALY. I HAD NO CHOICE TO ACCEPT. MY WIFE WAS STILL GET ANGRY TO PAY $900. I DO NOT WANT TO HAVE CHRISLER CAR BECAUSE I HAVE HEARD FROM MY FRIENDS THAT IT IS QUITE COMMON TRANSMISSION PROBLEM. PLZ SUGGEST ME HOW TO DO. I'M HOPING I GET YOUR GOOD INFORMATION. THANK YOU. HAVE A MERRY CHRISTMAS.

I HAVE TAKEN THIS CAR TO THE DEALER RIGHT BEFORE THE 36K WARRANTY WAS EXPIRED COMPLAINING OF A SWEAK COMING FROM THE DRIVER FRONT LEFT. THEY TOLD ME THERE WAS NOTHING WRONG AND THAT IF IT GET WORSE TO BRING IT BACK EVEN AFTER THE WARRANTY EXPIRES. I HAVE SINCE RELOCATED AND THE PROBLEM HAS GOTTEN SIGNIFICANTLY WORSE, THE DEALER I LISTED ON THE PRIOR PAGE WILL NOT DO ANYTHING ABOUT IT UNTIL I TALK TO CHRYSLER BECAUSE THE WARRANTY IS EXPIRED. HOWEVER, THE CUSTOMER SERVICE NUMBER FOR CHRYSLER IS BUSY ALL DAY LONG EVERYDAY AND IS IMPOSSIBLE TO GET THROUGH TO SOMEONE. THE NUMBER I HAVE BEEN DIALING IS 1-800-992-1997 AND I HAVE CALLED AT ALL DIFFERENT TIMES DURING THE DAY ON MULTIPLE OCCASSIONS AND I ALWAYS GET A BUSY TONE, IN THE MEAN TIME MY CAR IS GETTING WORSE AND I DON'T KNOW WHERE TO TURN.... THE PROBLEM IS WITH THE LOWER CONTROL ARM BALL JOINT NOT HOLDING LUBRICATION ACCORDING TO AN INDEPENDENT REPAIR SHOP I TOOK THE VEHICLE TO AFTER MIKE SHEPHERD SUPPOSEDLY LUBED SOMETHING AND THEN ASSURED ME THAT THE PROBLEM WAS RESOLVED WHEN INFACT THEY DIDN'T EVEN LUBE ANYTHING CLOSE TO THE PROBLEM ACCORDING TO THIS OTHER REPAIR SHOP. CAN YOU OFFER ME ANY HELP?? POSSIBLY ANOTHER NUMBER TO GET THROUGH TO CHRYSLER??*AK

I HAVE TRIED TO HAVE THIS PROBLEM RESOLVED WITH THE DEALER TO NO AVAIL.THE ENGINE FAILURE STATED HAPPENED WHILE THE CAR WAS STILL UNDER WARRANTY.THEY REFUSE TO REPLACE OR REPAIR THEIR WORK. *AK

THERE WAS A VERY SEVERE OIL LEAK. CONSUMER TOOK VEHICLE TO DEALER AND THEY REPLACED HEAD GASKETS. *AK DEALER REPLACED THGE CYLINDER HEADS AND HEAD GASKETS. *YH

WHEN SHE STARTED VEHICLE AND TOOK IT OUT OF PARK, VEHICLE SUDDENLY ACCELERATED OUT OF DRIVEWAY TOWARDS A TRAFFIC FILLED ROAD. CONSUMER STATED THAT SHE DIRECTED VEHICLE AWAY FROM ROAD WHICH CAUSED TIE ROD TO BREAK, STOPPING VEHICLE. DEALERSHIP STATES THEY COULD NOT DETERMINE REASON FOR SUDDEN ACCELERATION. *AK VEHICLE EXPERIENCED SUDDEN ACCELERATION ON A SECOND OCCASION WHEN CONSUMER WAS IN A LINE AT A CAR WASH, CONSUMER STARTED VEHICLE TO GO INTO CAR WASH AND IT SHOT OUT OF CONTROL, CONSUMER TURNED OFF KEY WHILE EXITING CAR WASH, HOWEVER VEHICLE KEPT GOING AND WAS LITERALLY AIRBORNE, GOING OVER A CURB, VEHICLE WAS FINALLY STOPPED BY HITTING A LIGHT POLE, CONSUMER WAS INJURED IN ACCIDENT. *SLC

WHEN TURNING A CORNER FROM A STOP SIGN TIE ROD END ON PASSENGER'S SIDE BROKE. CONSUMER STATED BOTH WHEELS WENT IN SEPARATE DIRECTION INSTEAD OF SAME WAY.*AK THE LEFT SIDE ALSO NEEDS REPLACEMENT. *YH

WHEN IT RAINS SOMETIMES IT WILL BE WET ON THE FLOOR BEHIND DRIVER SEAT. ALL WINDOW AND DOORS ARE CLOSED. LOCK DON'T ALWAYS OPEN. KEY GETS STUCK IN IGNITION. PROBLEMS SHIFTING GEARS IN AUTOMATIC WHEN FIRST START VEHICLE.*AK

SIDEWALLS OF TIRES ARE WEARING IMPROPERLY. *AK (DOT NUMBER: B3TA TIRESIZE: 195/65/15)

WE TRAVEVELLED FROM OUR ONTARIO CANADA RESIDENCE TO OUR FLORIDA RESIDENCE ON NOVEMBER FRIDAY NOVEMBER 3, 2000. A FEW DAYS PRIOR TO THE TRIP, WE HAD OUR VEHICLE SERVICED WHICH INCLUDED ROTATION AND BALANCING OF THE MICHELIN TIRES. ON OUR RETURN, WE PUT OUR VEHICLE IN FOR SERVICE AGAIN ON NOVEMBER 21, 2000 AND WE WERE ADVISED THAT 3 OF THE 4 MIICHELIN TRIES HAD DEVELOPED CRACKED SIDEWALLS AND WERE UNSAFE TO DRIVE. ON CONTACTING, MICHELIN THEY ADMINTTED THE TIRES WERE DEFECTIVE BUT STATED THEIR POLICY WAS MANUFACTURER LIST LESS 20% WHICH AMOUNTED TO $107 PER TIRE FOR THE 4 TIRES. MY CONCERN THAT 3 OUT OTHE 4 TIRES BEING CRACKED AND UNSAFE WERE IGNORED. THE TREAD WEAR MEASURED ON THE TIRES WAS 6/32 VERSUS A BRAND NEW TIRE AT 9/32. THEY ADMITTED THAT THE TIRES HAD BEEN ROTATED, BALANCED AND WERE NOT WORN. I BELIEVE MICHELIN HAS FAR GREATER PROBLEMS WITH THE MX4 PLUS THAN THEY CARE TO ADMIT. WE HAVE FILED A COMPLAINT WIHT MICHELIN VIA THE WEB AND WITH CHRYSLER CANADA.*AK (TIRESIZE: P19565 15)( DOT NUMBER: TIRE SIZE: P19565 15 )

WHILE DRIVING AT 65 MPH WITH CRUISE CONTROL SET AT 65 VEHICLE WAS ACCELERATING UP TO 80 MPH. BRAKES WERE APPLIED, BUT THERE WAS NO RESPONSE, AND VEHICLE CONTINUED TO ACCELERATE UP TO 80 MPH. EMERGENCY PARKING BRAKE WAS ENGAGED, VEHICLE SLOWED DOWN. VEHICLE WAS PLACED IN NEUTRAL AND IT CAME TO A SLOW STOP. CONSUMER CONTACTED DEALER, DEALER REPLACED CRUISE CONTROL CABLE PART # 4573693. *AK AT FIRST THE ENGINE HEATED WHILE THE CONSUMER WAS TRAVELING AND THE CAUSE WAS FOUND TO BE A BLOWN UP HEAD GASKET. *YH

I AM A SINGLE PARENT OF THREE AND REALLY WOULD LIKE YOU TO TAKE A GOOD LOOK AT ALL THESE THINGS. THERE ARE PLENTY MORE BUT COULD NOT LIST EVERYTHING THAT HAS WENT WRONG WITH THIS CAR. NO SAFETY DEFECTS LISTED IN SUMMARY. *AK

TURNING TO THE RIGHT, STEERING LOCKED AND HAD A NEAR COLLISION. WAS STRONG ENOUGH TO STRAIGHTEN VEHICLE ADN HAVE TOWED TO DEALER FOR REPAIR. *AK

TIRES SOLD ON VEHICLE WERE P195 65 R15, CONSUMER FEELS THESE WERE TOO SMALL AND INADEQUATE. *SLC

TRANSMISSION WENT OUT WHILE TRAVELING AT 65MPH ON THE INTERSTATE. DEALER FOUND A CRACKED TRANSFER CASE & REPLACED THE WHOLE THING. VEHICLE REPAIRED, BUT OWNER STILL FEELS UNSAFE. CHRYSLER ALSO CONTACTED. *AK *ML

WHEN SHIFTING OUT OF PARK INTO DRIVE VEHICLE IDLED HIGH, CAUSING VEHICLE TO RUN INTO ANOTHER VEHICLE, AIR BAGS DEPLOYED. *AK *ML

ON MY WAY FROM WORK FROM DOWNTOWN BALTIMORE, WHILE GOING NORTH ON THE RAMP OF I-395 THE STEERING BECAME UNRESPONSIVE. FIRST, THE CIRRUS RAN INTO THE LEFT BARRIER, AND IT PICK UP SPEED ACROSS THE RAMP AND HIT THE RIGHT BARRIER. THERE WAS NO CONTROLING OR STOPPING THE CIRRUS. SINCE I WAS BY MYSELF , THERE WAS NO WITNESS, AND THE HIGHWAY WAS CLEAR AND DRY. *AK

RECEIVED RECALL NOTICE #98V183000 & CONTACTED DEALER. TOOK VEHICLE TO DEALER. WAS SUPPOSE TO BE REPAIRED. PICKED VEHICLE UP & IT COULD NOT SHIFT. HAD TO PUSH HARD TO SHIFT. THE REPAIR REMEDY FAILED. *AK