2015 Chrysler 200 complaints

MY ENGINE TURNED OFF WHILE DRIVING. I WAS ON A ONE LANE RAMP, GOING ABOUT 25 OR 30 MILES PER HOUR AROUND A BEND. THE TRANSMISSION WAS IN DRIVE, NOT PARK OR NEUTRAL. I COULD NOT RESTART MY ENGINE. ADDITIONAL SAFETY FEATURES SUCH AS FORWARD COLLISION WARNING, LANE SENSE, AND PARK SENSE WERE DISABLED. I WAS BLOCKING TRAFFIC - THE ONLY WAY TO GET AROUND ME WAS TO GO UP ONTO THE SIDEWALK, WHICH IS NOT SAFE. PEOPLE BEHIND ME TRIED TO HELP BY PUSHING THE CAR, BUT COULD NOT. I HAD TO CALL THE POLICE TO SEND INCIDENT RESPONSE TO PUSH ME OUT OF THE WAY. THE INCIDENT RESPONSE TRUCK ALSO COULD NOT PUSH ME OUT OF THE WAY, BUT AFTER ROCKING MY CAR SEVERAL TIMES IN AN ATTEMPT TO PUSH THE CAR, THE ENGINE WOULD START. THE CHECK ENGINE LIGHT CAME ON AND THE SCREEN SHOWED A MESSAGE SAYING TO SERVICE TRANSMISISON. I DROVE TO A PARKING LOT AND CALLED A TOW TRUCK TO TAKE ME TO A DEALERSHIP. I HAVE FOUND MANY CASES OF THIS HAPPENING TO OTHER 2015 CHRYSLER 200 OWNERS, AND I THINK THERE NEEDS TO BE AN INVESTIGATION AND POSSIBLY A RECALL. THE DEALERSHIP CANNOT TELL ME WHAT CAUSED THE ISSUE, ONLY THAT THEIR SERVICE MANUAL SAYS REFLASHING THE TRANSMISSION CONTROL MODULE SHOULD SOLVE THE PROBLEM. CHRYSLER COPORATE ALSO CANNOT TELL ME WHAT CAUSED THE ISSUE. SEVERAL TESTIMONIES ONLINE SAY THAT THEIR CAR WAS NOT FIXED BY REFLASHING THE TCM. HAVING YOUR NEW CAR DIE ON THE ROAD WHILE DRIVING WITH ABSOLUTELY NO WARNING IS AN UNACCEPTABLE, POSSIBLY FATAL RISK. I ONLY HOPE IF THIS HAPPENS AGAIN, I WON'T BE IN AN

THIS IS A RECURRING PROBLEM. IT HAS HAPPENED MORE THAN 5 TIMES. WHILE INCREASING OR DECREASING SPEED ON THE ADAPTIVE CRUISE CONTROL SYSTEM USING THE STEERING WHEEL BUTTONS, THE ADAPTIVE CRUISE CONTROL IS DISABLED AND THE CAR SCREEN ALERTS THE DRIVER THAT ADAPTIVE CRUISE CONTROL IS UNAVAILABLE. THE DEALERSHIP HAS LOOKED AT THE CAR TWICE. THE SECOND TIME, THEY REPLACED THE COMPUTER MODULE FOR THE ACC. THIS DID NOT FIX THE PROBLEM. THIS CAN HAPPEN ON HIGHWAY, ON CITY ROADS, WHILE GOING FAST, WHILE GOING SLOW. VEHICLE IS ALWAYS GOING STRAIGHT, NOT TURNING, AS IT IS UNSAFE TO ADJUST THE CONTROLS IN A TURN.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF, OCCASIONALLY NOT ACCELERATE, AND LOSE POWER. WHEN MAKING A RIGHT TURN, A BEEPING SOUND WAS PRESENT AND THE OIL GAUGE INDICATOR WOULD INCREASE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25.

HELLO, MY TRANSMISSION IN MY BRAND NEW CHRYSLER 200S (2 WEEKS OLD) FAILED AS I WAS TRAVELING ABOUT 75 MPH STRAIGHT ON THE HIGHWAY. I GOT A MESSAGE SIMILAR TO: "TRANSMISSION FAILED - PULL OVER TO THE SIDE OF THE ROAD" AND MY CAR BEGAN TO BRAKE. I PULLED OVER AND STOPPED MY CAR, BUT THE ENGINE WOULD NOT TURN OFF - IT IS A PUSH-TO-START. I GOT IT TOWED TO THE DEALERSHIP, WHERE THEY INFORMED ME THAT TRANSMISSION GAVE AN "OFFLINE" MESSAGE TO MY ENGINE AND SHUT DOWN. LUCKILY, THERE WAS NOBODY BEHIND ME ON THE ROAD OR THERE WOULD HAVE BEEN A HIGH-SPEED COLLISION. AFTER DOING A LITTLE ONLINE RESEARCH, IT APPEARS OTHER PEOPLE HAVE BEEN HAVING SIMILAR ISSUES AND THIS A SERIOUS SAFETY CONCERN. I WOULD NOT PUT MY FAMILY BACK IN THIS CAR, AND OTHER PEOPLE SHOULD BE AWARE OF THIS ISSUE.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE INSTRUMENT PANEL LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

THE TRANSMISSION JERKS AND WHILE DRIVING IT SEEMS TO PAUSE THEN EVERY TIME I SLOW DOWN IT ACCELERATES. THE WIPERS MAKE A LOUD NOISE. THE LOW TIRE ICON CAME ON WHEN I CHECKED TIRES THE RIGHT AMOUNT OF AIR WAS IN EACH TIRE BUT ICON WOULD NOT GO OFF. I PUT OVER THE AMOUNT OF AIR IN FRONT TIRES AND ICON STILL WILL NOT GO OFF. THE TEMP GAUGE WILL NOT WORK UNTIL I REACH THE SPEED OF 55 THEN IT SLOWLY WORKS. THIS CAR SCARES ME I FEEL MY LIFE IS AT RISK. I HAVE ALREADY HAD 4 OR 5 RECALLS AND TRANSMISSION WORK ON IT. THE RADIO TECHNOLOGY LOOSES SIGNAL FREQUENTLY AND IT HAS STARTED USING MORE GAS THAN WHEN I FIRST GOT IT. I HAVE BEEN SO AFRAID OF THIS CAR I FEEL I AM PLAYING A DEATH GAME EVERY TIME I DRIVE IT. I LIVE IN WV AND OUR ROADS ARE CURVY AND MOSTLY 2 LANES. CAN I GET ANOTHER SAFER CAR WITHOUT BEING PENALIZED THIS HAS BEEN ON GOING SINCE I BOUGHT IT

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WOULD ACCELERATE INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE TRAVELING AT VARIOUS SPEEDS, THE ENGINE STALLED AND THE CHECK ENGINE, BATTERY, AND BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO RESTART A DAY LATER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE CONTACT BELIEVED THE REMEDY WAS PERFORMED INCORRECTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,890.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V090000 (POWER TRAIN) AND 15V470000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHEN TURNING ON THE WINDOW DEFROSTER ON THE FRONT WINDSHIELD, THE PASSENGER SIDE WINDOW WOULD NOT DEFROST. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,000.

TWICE IN THE PAST FEW MONTHS, AS I WAS DRIVING TO WORK MY BRAKES FAILED & I RECEIVED A NOTIFICATION ON MY DASHBOARD STATING THAT THERE WAS AN ELECTRONIC BRAKE SYSTEM FAILURE.

THE CAR IS UNDER A RECALL, WHICH IS NOT A SAFE VEHICLE TO DRIVE. MANY PEOPLE HAVE COMPLAINED TO CHRYSLER, THE CAR WILL JUST STOP AND SHUT OFF. IT'S A TIME BOMB THAT SHOULD B OFF THE ROAD. SO MANY COMPLAINTS AND CHRYSLER IS IGNORING THIS PROBLEM. IT HASENT HAPPENED TO ME BUT I'M AFRAID IT WILL.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND COULD NOT BE RESTARTED UNTIL AFTER TWENTY MINUTES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,200.

THERE ARE TIMES WHEN I WILL BE STOPPED AT A STOP SIGN WAITING FOR TRAFFIC UNTIL I AM CLEAR TO ENTER INTO THE ROADWAY. UPON A SPACE OPENING FOR ME TO ENTER INTO TRAFFIC THERE HAVE BEEN TIMES WHEN I HAVE PRESSED DOWN ON THE GAS PEDAL TO GO AND THERE IS A DELAYED REACTION FROM THE VEHICLE. THE VEHICLE WILL NOT GO AND YOU CAN AUDIBLY HEAR THE ENGINE WIND UP. AFTER A BRIEF WHILE I CAN FEEL THE VEHICLE DOWNSHIFT AS IF IT WAS EITHER IN NEUTRAL OR STUCK ON A GEAR. THEN THE VEHICLE WILL LAUNCH YOU OUT INTO TRAFFIC. I'VE HAD CLOSE CALLS TO WHERE DUE TO THE DELAY I'VE ALMOST HAD TO SLAM ON THE BRAKES TO PREVENT MYSELF FROM GOING INTO TRAFFIC AS THE DELAY PUT ME AT RISK. WHEN IT LAUNCHED ME INTO TRAFFIC I THEN HAD TO PUSH THE GAS PEDAL ALL THE WAY TO THE FLOOR IN ORDER TO AVOID BEING HIT BY OTHER VEHICLES AND SPEED AWAY. THERE ARE OTHER TIMES OF GETTING ONTO THE HIGHWAY WHERE IT FEELS LIKE THE ENGINE OR TRANSMISSION IS LAGGING BEHIND THE ACCELERATOR. YOU CAN FEEL THE VEHICLE ALMOST SPUTTER SPORADICALLY WHEN DRIVING THE VEHICLE.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE VEHICLE RANDOMLY WENT INTO A LOWER GEAR. THERE WAS A DRASTIC REDUCTION IN SPEED. THE CONTACT CONSTANTLY HAD TO PULL THE VEHICLE OVER TO RESTART THE VEHICLE TO PREVENT THE FAILURE. AS THE FAILURE WAS PROGRESSING, THE VEHICLE STALLED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY PROVIDED NO REMEDY. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 01/12/16*LJ UPDATED 04/13/18*JB *TR

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHIFTED INTO NEUTRAL. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND PLACED THE VEHICLE IN PARK. THE CONTACT PLACED THE VEHICLE IN DRIVE AND CONTINUED TO HER RESIDENCE WITH NO ISSUES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE FAILURE WAS UNABLE TO BE DUPLICATED, BUT THE SOFTWARE WAS UPDATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V0900000 (POWER TRAIN). WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHOOK WHILE SHIFTING GEARS WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT STATED THAT THE MECHANIC REPAIRED AN UNKNOWN COMPONENT, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,800. UPDATED 07/14/16*LJ UPDATED 4/12/18*JB *TR

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED; HOWEVER, THEY REPLACED SEVERAL ELECTRICAL FUNCTIONS AND THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE SHIFT LEVER FAILED TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT SHE RECENTLY RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE AND BRAKES, THE DASHBOARD OVERHEATED, AND THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V470000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,100.

MOST OF THE TIME THE CAR IS STATIONARY AND UPON COLD START. CAR HAS AN "EXTENDED START" AND THEN STALLS. CAR SOMETIMES RUNS RUFF AND HAS STALLED WHILE IN GEAR. ONCE WHILE I WAS DRIVING ALL OF THE ELECTRICAL ON THE CONSOLE (A/C, TOUCH SCREEN AND ALL KNOBS) STOPPED WORKING. HAD TO PULL OVER, TURN CAR OFF AND ON THEN DRIVE HOME WITH STEREO AND AC BLASTING BECAUSE NONE OF THE CONTROLS WORKED. NOT ON THE CONSOLE OR STEERING WHEEL. VEHICLE HAS BEEN BACK TO THE DEALER A DOZEN TIME FOR THE SAME PROBLEM WITH NO FIX. I HAVE FILED COMPLAINTS WITH CHRYSLER. RIGHT NOW THEIR SOLUTION IS "THE NEXT TIME IT DOES IT, DON'T TRY TO RESTART IT. JUST CALL AND HAVE IT TOWED." YOUR OPTIONS BELOW ASK WHEN THIS HAPPED. IT HAS HAPPENED EVERY FEW DAYS SINCE I BOUGHT THE CAR ON 3/13/2015 BUT YOU ONLY GIVE ME THE OPTION OF PICKING ONE DATE.

THE ENGINE HAS LOCKED UP THREE DIFFERENT OCCASIONS ALL WITHIN JULY-AUGUST OF 2015. YOU GET NO WARNING AS TO WHEN THE MOTOR WILL LOCK UP. CHRYSLER IS NOT COMPASIONATE WHAT SO EVER. THERE ARE 2 MORE RECALLS ON MY CAR ONE OF WHICH HAS NO AVAILABLE PARTS. ITS A HIGH RISK SAFETY CONCERN. THE FRONT RIGHT AXLE SOUNDS LIKE ITS GOING TO FALL OFF. I DONT FEEL SAFE AT ALL DRIVING THIS CAR. ITS A SAFETY HAZARD FOR ME ASWELL AS OTHER DRIVERS. I ASKED FOR THEM IF MY CAR QUALIFIED I WAS TOLD YES BUT NEVER RECEIVED THE EMAIL AND SO I ASKED AGAIN NOW THEY SAY NO. THE 2015 CHRYSLER 200 IS A LEMON THAT SHOULD BE TAKEN OFF THE HIGHWAY!!!

SINCE WE HAVE HAD IT, OUR VEHICLE HAS GIVEN OFF A FUNNY SMELL FROM THE AIR CONDITIONER. IN THE BEGINNING, WE ASSUMED THAT IT WAS BECAUSE IT WAS A NEW CAR. THEN LATER, WE ASSUMED THAT IT WOULD EVENTUALLY GO AWAY. HOWEVER, IT STILL HAS NOT GONE AWAY. NOT EVERY TIME, BUT DEFINITELY FREQUENTLY, WE EXPERIENCE A FOUL SMELL COMING FROM THE AIR CONDITIONING SYSTEM, SOMETHING LIKE MILDEW OR SOMETHING.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE SHIFT LEVER CAME OUT OF THE DRIVE POSITION AND WENT INTO NEUTRAL INDEPENDENTLY AS THERE WAS AN INCREASED OF ENGINE RPMS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT HE RECENTLY RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 15,000. UPDATED 12/03/15*LJ; UPDATED 4/10/18*JB *TR

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V47000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGED THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNINGS. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES. AFTER RESTARTING THE VEHICLE, THE TRANSMISSION FAILED TO SHIFT INTO ANY GEAR AS THE SERVICE TRANSMISSION AND THE SERVICE PARK BRAKE WARNING MESSAGES ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS ENGAGED AT LOW SPEEDS, THE VEHICLE STARTED VIOLENTLY SHAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

I HAVE BROUGHT MY CAR TO THE DEALERSHIP REPAIR SHOP 18 TIMES ABOUT SOMETHING IS WRONG WITH MY TRANSMISSION. I HAVE ALL PAPERWORK TO BACK IT UP THAT THESE TECHNICIANS AND CHRYSLER'S STAR KEEP TELLING ME THAT EITHER THEY DON'T HEAR ANYTHING OR NO IT'S NORMAL. WELL TODAY MY CHECK ENGINE LIGHT CAME ON AND THE SCREEN SAID SERVICE TRANSMISSION. BUT THERE'S NOTHING WRONG WITH IT I THOUGHT. TO MAKE MATTERS MORE UPSETTING TO ME ON WEDNESDAY THE 23RD OF SEPTEMBER I GOT A CALL FROM THE DEALERSHIP IF THE TECH CAN TAKE IT HOME OVERNIGHT 9 MILES AWAY TO SEE IF WHAT I FEEL OR HEAR (HESITATION, RATTLING, AND JERKING) IS TRUE. NORMAL YET AGAIN! BY THE WAY THE AIRBAG LIGHT IS STILL ON WAITING FOR THEM TO CALL BECAUSE THEY ARE WAITING TO GET A NEW WIRING HARNESS TO FIX THE ISSUE. THE AIRBAG PART HAS BEEN IN THE SHOP 7 TIMES GOING ON 8 AND HAS BEEN REPAIRED THAT MANY TIMES. OH AND THE AIRBAG A SO CALLED SAFETY ISSUE ISN'T REALLY A SAFETY ISSUE ACCORDING TO THE DEALERSHIP AND CHRYSLER. THEY SENT ME HOME WITH IT. THE SAME TECH THAT SAID THE CAR TRANNY IS NORMAL. I HAVE CHILDREN AND YET THEY KEEP TELLING ME THE 2015 CHRYSLER 200 IS SUPPOSE TO BE THIS WAY. SOMEONE EVEN HAD THE NERVE TO GUARANTEE ME THAT IF I'M INVOLVED IN AN ACCIDENT IT WILL DEPLOY. CHRYSLER AND THE TECHS THAT GO THROUGH ALL THIS TRAINING STILL CAN NOT FIX A CAR WITH ISSUES. EVEN WITH MY CAR HAVING STAYED OVER THE 30 DAY MARK WITH THE SAME ISSUES THAT CAN NOT BE RESOLVED CHRYSLER WILL NOT BUY BACK MY CAR. PLEASE SOMEONE LOOK INTO IT

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE COMING TO A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED FIVE TIMES. ON A SEPARATE OCCASION, WHILE DRIVING AT VARIOUS SPEEDS, A SIMILAR FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR ONE WEEK WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO LOCATE OR DUPLICATE THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WOULD NOT BECOME AVAILABLE UNTIL SIXTY TO NINETY DAYS. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 40 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

CAR WAS RUNNING BEAUTIFULLY ON SEPTEMBER 22ND. IT WAS PARKED IN THE GARAGE OVERNIGHT. WHEN I STARTED IT THE MORNING OF THE 23RD, THE CHECK ENGINE LIGHT FLASHED AND THE CAR WAS IDLING VERY ROUGHLY. I DROVE SLOWLY TO THE DEALER, DOUG SMITH CHRYSLER IN AMERICAN FORK, UT. THEY DIAGNOSED THE PROBLEM AS BEING A CART AND HORSE CONCERN: APPARENTLY THE COIL ON THE #6 CYLINDER HAD FAILED AND ALSO THE COIL DRIVER IN THE PCM HAD ALSO FAILED. THEY DON'T KNOW WHICH OCCURRED FIRST AND THEN LIKELY CAUSED THE OTHER PROBLEM. MY CONCERN IS THAT THE CAR WAS NEARLY UNDRIVEABLE AS IT WAS; WHAT IF THE PCM HAD SUFFERED A CASCADING DAMAGE OF SOME SORT? ESPECIALLY, WHAT IF THIS HAD HAPPENED WHILE I WAS TRAVELING 70MPH ON THE FREEWAY? I JUST THINK THAT A COMPONENT OF SUCH IMPORTANCE AS THE PCM SHOULD NOT FAIL AFTER ONLY 11000 MILES. I NOW HAVE CONCERNS ABOUT THE REPLACEMENT: WILL IT BE BRAND NEW OR REBUILT? IF REBUILT, HOW RELIABLE WILL THAT END UP BEING? I ALSO FEEL THAT A SPARK PLUG COIL SHOULD BE MORE ROBUST THAN TO FAIL AT ONLY 11000 MILES. I BELIEVE THIS FAILURE COULD REPRESENT A SEVERE DANGER TO MYSELF AND POSSIBLY TO OTHERS IF IT HAPPENED WHILE THE CAR WAS BEING DRIVEN.

MY AIRBAG LIGHT WAS GOING ON AND OFF THROUGHOUT THE DAY. I BROUGHT IT TO THE DEALER AND THEY DIDN'T FIND ANY CODES BUT THE LIGHT WAS OFF. I WENT DOWN THE ROAD AND IT TURNED BACK ON SO I WENT BACK. THEY FOUND THE SAME CODE THAT'S BEEN GIVING ME ISSUES REGARDING THE PASSENGER SEAT. 7 TIMES FOR THE SAME ISSUE. I HAD BROUGHT MY CAR BACK AND FORTH SINCE MARCH 2015 FOR THE TRANNY ISSUE. IT JERKS, HESITATES, AND RATTLES. ON A SERIOUS NOTE MY NECK HURTS CAUSE IT CAUSES ME TO JERK FORWARD. ALL CHRYSLER KEEPS DOING IS REPROGRAMMING MY COMPUTER ON THE TRANNY BUT IT DOESN'T WORK. I HAVE OVER 17 WORK ORDERS, OVER 30 DAYS OF STAYING IN THE SHOP, AND ALL THEY DO IS REPROGRAM IT PER CHRYSLER STAR ORDERS. RECENTLY I WENT TO REVERSE THE VEHICLE AND IT SHOT FORWARD THEN KNOCKED INTO REVERSE. THE BUYBACK PROGRAM IS A LIE. PLEASE DO NOT PURCHASE THE CHRYSLER 200. IT'S JUST A HEADACHE AND A WASTE OF MONEY.

WHEN I PUT MY CAR IN DRIVE IT BUCKS, HESITATE AND PULLS OFF TERRIBLY ROUGH, I HAVE TOOK CAR BACK TO DEALER 3 TIMES AND THEY CAN'T SEEM TO FIND ANYTHING WRONG, I WENT TO CHICAGO WHICH IS ABOUT 3 HRS FROM MY HOME. I PARKED WENT SHOPPING FOR ABOUT 2HRS. CAME BACK HIT LOCKS NOTHING HAPPENED, WALKED CLOSER TO CAR HIT LOCKS NOTHING HAPPENED, TRIED TRUNK NOTHING FOR ABOUT 20 MIN I'M LOCKED OUT OF MY CAR, THE CAR SEEMED TO HAVE LOST POWER.AFTER STANDING THERE TRYING TO LOCKS FINALLY IT POWERED ON THE CAR HAD A BAD RIDE AT TAKE OFF I HEARD NOISES UNDER HOOD I CONTINUE TO DRIVE AFTER THE SECOND STOP I CAME BACK TO CAR NO PROBLEM IT OPENED,I'M NOT HAPPY WITH THIS CAR FROM DAY ONE IT HAS BEEN SOMETHING THIS IS THE WORST CAR I HAVE EVER HAD,ON;Y HAD THE CAR FOR 7MONTHS, IT WAS THROWN TOGETHER NOT MANUFACTURED FOR PERFECTION. THIS CAR HAS A PROBLEM WITH STALLING AND NOT WANTING TO PULL OFF IT JUST SITS THERE THEN IT JUMPS IN GEAR THE TAKE OFF IS VERY SLOW. I REALLY NEED MY CAR I HOPE THERE IS SOMETHING THAT CAN BE DONE ABOUT THIS, I HAD A BLOW OUT ON MY FRONT DRIVER SIDE TIRE HIT A SMALL HOLE ON HIGHWAY THE TIRE INSTANTLY BURST I WAS ABOUT 300MILES FROM HOME THE TIRES SEEM TO HAVE BEEN DRY ROTTEN. THE POWER LOST JUST HAPPENED ON 09/19/2015. THE OTHER HAPPENED STATING 03/15.

1. 1ST CAR SHUTDOWN APRIL 7,2015 - STOPPED ACCELERATING WHILE IN MOTION. ALL WARNING LIGHTS ILLUMINATED ON DASHBOARD; WARNING STATEMENT INDICATED "TRANSMISSION FAILURE"; DRIVE SHIFT LIFT BLINKING AND COULD NOT SHIFT 2. 2ND CAR SHUTDOWN APRIL 10 CHRYSLER 4/10/15 THE VERY NEXT DAY THE SAME SCENARIO OCCURRED AGAIN - CAR SHUT OFF WHILE IN MOTION AND ALL WARNING LIGHTS ILLUMINATED WITH INDICATOR "TRANSMISSION FAILURE" DISPLAYED; DRIVE SHIFT BLINKING AND UNABLE TO SHIFT GEARS WHEN AT COMPLETE STOP.4/20/15- RECEIVED CALL FROM CHRYSLER CONFIRMED TRANSMISSION TEST FAILED PER RECALL RO8 AND TRANSMISSION MUST BE REPLACED. I'M CHRYSLER RECALL #R08 NHTSA RECALL #15V090 RECALL DATE 2/10/15 SAFETY DEFECT/NON COMPLIANCE DESCRIPTION AND SAFETY - DAMAGED TRANSAXLES INTERNAL COULD CAUSE PARK ROD FAILING TO ENGAGE PARK FEATURE RECEIVED CAR ON 5/1 - TOTAL TRANSMISSION REPLACEMENT 3. 12 NOON - 6/3/15 CAR FAILS AGAIN. WARNING LIGHT "SERV TRANS" AND "ENGAGE TO PARK FAILED " 9/15/15 OIL CHANGE COMPLETED 4. 9/17/15 CAR STALLS WHILE IN IDLE PARK POSITION. TURNED CAR OFF WAITED 10 MINUTES WHILE REPORTING TO ROADSIDE ASST THEN CAR STARTS. 5. 9/20/15 @ 1800 ATTEMPTED TO UPDATE SOFTWARE FOR R40 RECALL. FOLLOWED INSTRUCTIONS BUT WHEN THE SCREEN DID NOT CHANGE AS PER INSTRUCTIONS I CALLED UCONNECT HELP LINE AND WAS TOLD THE WRONG DEVICE WAS SENT TO 2015 MODELS. 9/20/15 @1900 9900 MILES CAR STALLS THREE TIMES WHILE IN FAST FOOD DRIVE THRU, AT RED LIGHT ON BULLARD, WHILE DRIVING ON MAJOR STREET - DRIVE SHIFT L

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE TRANSMISSION WARNING MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER DISTRIBUTION CENTER FAILED BUT THE PARTS TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE FAILURE OCCURRED ON ANOTHER OCCASION AND THE DEALER REPLACED THE TRANSMISSION RANGE SENSOR AND TRANSMISSION VALVE BODY BUT THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM) BUT THE PARTS NEEDED TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT 70 MPH, THE VEHICLE ACCELERATED RAPIDLY WHEN THE BRAKE PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

WHILE DRIVING ON THE EXPRESSWAY AT APPROX 65 MPH MY VEHICLE CUT OFF WITHOUT WARNING. I LOST ALL POWER. I WAS ABLE TO MANUEVER TO THE SHOULDER AND THEN THE CHECK ENGINE LIGHT AND TRANSMISSION FAILURE LIGHT CAME ON. IT TOOK SEVERAL MINUTES TURNING VEHICLE ON AND OFF AND TRYING TO SHIFT BEFORE THE VEHICLE WOULD COME ON AND SHIFT INTO DRIVE. THIS OCCURED ON TWO OTHER OCCASSIONS. THE LAST TIME ALMOST RESULTED IN AN ACCIDENT BECAUSE I COULDN'T GET OUT OF THE WAY OF CARS COMING BEHIND ME.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V090000 (POWER TRAIN) AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE DEALER COULD NOT PROVIDE A TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WAS OPENED AND THE FRONT PASSENGER SIDE WINDOW FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

AT RANDOM TIMES WHEN I TAKE MY FOOT OFF THE GAS PEDDLE AND START TO APPLY PRESSURE TO MY BRAKE MY CAR SPEEDS UP AND THE RPM JUMPS UP ALSO. I HAVE TAKEN TH ECAR TO THE REPAIR SHOP 3 TIMES AND THEY SAY AFTER A FEW HOURS THAT THEY CAN NOT GET THEM TO DUPLICATE THE ISSUE. THIS HAS ALSMOST CAUSED MULTIPLE WRECKS.

2015 CHRYSLER 200. CONSUMER WRITES IN REGARDS TO UNEXPLAINED SUDDEN ACCELERATION WHEN COASTING OR TRYING TO SLOW DOWN. *SMD THE CONSUMER STATED THE FIRST PROBLEM HE ENCOUNTERED WITH THE VEHICLE, WAS A SQUEAKING BRAKE SYSTEM. AFTER TWO VISITS TO THE SHOP, THE RESOLVED THE PROBLEM. THEN IT TOOK THREE TO FOUR TRIPS TO RESOLVE A PROBLEM WITH THE TRUNK LATCH THAT WOULD NOT RELEASE THE TRUNK LID. THEN IT TOOL A COUPLE OF OTHER TRIPS TO RESOLVE A PROBLEM WITH A YELLOW ENGINE EARNING LIGHT THAT CAME ON FOR NO APPARENT REASON. *JB

MY CAR JERKS AND/OR HESITATES WHILE DRIVING OR ACCELERATING FROM STOP OR COASTING AT 30 - 55MPH . FROM A COMPLETE STOP POSITION MY CAR HAS SPUTTERED AND RATTLED LIKE THE TRANSMISSION OR ENGINE WAS HAVING TROUBLE ENGAGING. I HAVE A RATTLING SOUND COMING FROM THE ENGINE COMPARTMENT AND YOU CAN HEAR IT CLEARLY COMING FROM THE PASSENGER SIDE WITH THE WINDOWS DOWN. A BRAND NEW CAR AND IT HAS A LOT OF TRANSMISSION ISSUES. CHRYSLER DOESN'T DO ANYTHING UNLESS IT THROWS A CODE. 15 TIMES IN THE REPAIR SHOP. THE CAR IS AT THE SHOP NOW, AND THE TECH IS HAVING TROUBLE RECREATING THE ISSUE. PLEASE SOMEONE DO SOMETHING ABOUT THIS.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V0909000 (POWER TRAIN) WAS RECEIVED IN APRIL OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/19/15*LJ UPDATED 1/14/2016 *JS

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.