CONSUMER STATED FUEL PUMP KEPT MALFUNCTIONING. THIS WAS THE THIRD TIME. CONSUMER TOOK THE VEHICLE TO PEP BOYS FOR REPAIRS BECAUSE WARRANTY EXPIRED. CONSUMER FELT THAT THERE MUST BE SOME KIND OF A DEFECT IN VEHICLE TO CAUSE THE FUEL PUMP TO MALFUNCTION. *AK
2003 Chevrolet Venture complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
PROBLEMS WITH MALFUNCTIONING DRIVE TRAIN AND OR TRANSMISSION. *MR THE CONSUMER RELEASED THE BRAKE AND ATTEMPTED TO PLACE HIS FOOT ON THE GAS AND THE VAN ROLLED BACKWARDS. THIS OCCURRED ON TWO DIFFERENT OCCASIONS, ONE OF WHICH THE VEHICLE ALMOST STRUCK THE CONSUMERS FOUR YEAR OLD CHILD. (THE SECOND INCIDENT OCCURRED WHILE THE VEHICLE WAS IN THE DRIVE POSITION) *SC THE FRONT BRAKE PADS WERE WORN OUT AND THE ROTORS WERE MACHINED. *JB *JB
WHILE DRIVING AT 55 MPH THE STEERING BECAME TOO RELAXED. THE CONSUMER WAS COMPENSATING WITH STEERING, TRYING TO KEEP THE VEHICLE FROM DRIFTING TO THE LEFT. THE INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND REPLACED THE LEFT HUB ASSEMBLY. NOW THE RIGHT HUB ASSEMBLY NEEDS REPLACEMENT. *NM
CONSUMER COMPLAINED OF REAR END PROBLEM. CONSUMER MAINTAINED THAT MANUFACTURER NEVER SEALED THE BACK END OF THE VEHICLE. AS A RESULT, WATER LEAKED INTO THE VEHICLE. THE MANUFACTURER REFUSED TO REPAIR THE DEFECT. HOWEVER, THE MANUFACTURER WAS WILLING TO DRY OUT THE VEHICLE. ALSO, A MOLDY MILDEW SMELL LINGERED WITHIN THE VEHICLE. *AK MOLD WAS ALL THROUGH THE CEILING AS WELL AS BLOWING THROUGH THE REAR VENTS, THE BACK END LEAKED, THE ROOF RAIL SEAMS AND PITCH RAIL WERE NOT SEALED, WATER LEAKED INTO THE REAR DOME LIGHT AND LEAKED ONTO THE FLOOR IN THE REAR, THE TIRES WERE REPLACED AT 18K MILES, THE #2 AND #3 FAN RELAY SHORTED, THE FRONT END HAD EXCESSIVE PLAY, AND THE FRONT WINDSHIELD SEAL HAD COME LOOSE FROM THE GLASS. *SC *JB
CONSUMER'S VEHICLE HIT ANOTHER VEHICLE HEAD ON WHILE DRIVING AT 25 MPH. THE SEAT BELT FAILED TO RETRACT. ALSO, UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED CHIN INJURIES, PASSENGER IN THE FRONT SEAT SUSTAINED KNEE INJURIES, AND PASSENGER IN THE SECOND SEAT SUSTAINED HEAD INJURIES. UPON INSPECTION OF THE VEHICLE DEALERSHIP INDICATED THAT SENSOR THAT CONTROLS THE AIR BAGS WAS DAMAGED.*AK
WHEN SLOWING DOWN TO MAKE A TURN VEHICLE DIES UNEXPECTEDLY. *AK *MR
I PREVIOUSLY SUBMITTED A COMPLAINT IN DECEMBER ODI ID NUMBER 10051011, CONCERNING OUR 2003 CHEVY VENTURE AND THE ENGINE CUTTING OFF, BETWEEN DECEMBER 2003 AND MARCH 3, 2004 THE VAN HAS SINCE HAD DISTURBING NOISES COMING FROM THE UNDER NEATH OF THE VEHICLE, GRINDING SOUNDS AND A THUMPING SOUND. SCHEDULED THE VAN TO THE CHEVY DEALER AND WHILE DRIVING IN THE VAN'S ENGINE CUT OFF. THE VAN IS CURRENTLY IN THE SHOP WAITING TO HEAR WHAT THEY SAY THIS TIME. LAST TIME THEY SAID THIS SHOULD NOT HAPPEN AGIAN, WELL IT DID, AND WE ARE AWAITING A REPLY. *AK
ELECTRICAL SYSTEM: BATTERY LIGHT AND AIR BAG LIGHT COME ON FOR A FEW SECONDS FOR NO REASON WHILE DRIVING DOWN THE ROAD. *CB
AWD AND ABS LIGHT ON. REAR HEATER/AIR CONDITIONING TEMPERATURE CANNOT BE CONTROLLED. CAR HORN BEEPED WHEN GAS PEDAL IN DEPRESSED.
NOISE IN REAR OF MINI VAN. DEALER HAS HEARD THE NOISE AND CAN'T FIND IT. THEY REFUSE TO SPEND ANYMORE TIME ON IT. TOLD TO LIVE WITH IT.*AK
FIRESTONE TIRES FR680, 215/70R15. REPLACED THE TIRES ON THE FRONT OF MY VEHICLE AT 25,000 MILES DUE TO SEVERE FLAT SPOTTING & STEEL CHORDS SHOWING. REAR TIRES FINE. CHEVY DEALER CONFIRMED NO WHEEL ALIGNMENT ISSUES EXIST. THE TIRES ARE DEFECTIVE AND SHOULD BE RECALLED, AND SHOULD NOT BE USED AS OEM ON CHEVY VEHICLES GOING FORWARD. MY FRONT TIRES HAVE BEEN REPLACED WITH MICHELIN WITH NO WEAR ISSUES, AND NO REPAIRS BEING MADE IN REGARDS TO ALIGNMENTS, ETC.
ENGINE RACED UP TO 70 MPH, AND CONSUMER HAD TO HOLD THE BRAKE PEDAL DOWN TO STOP THE ENGINE FROM RACING. DEALER WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
WHILE TURNING INTO A PARKING SPACE THE STEERING ON OUR 2003 VENTURE TIGHTENED UP AND THEN THE ENGINE CUT OFF WITHOUT ANY WARNING LIGHTS. THE VAN WAS BROUGHT TO THE DEALER SHIP AND THEY FOUND NO PROBLEMS, THEY SAID THERE WAS NO HISTORY RECORED IN THE COMPUTER AND THAT IT SHOULD NOT HAPPEN AGAIN.
FIRESTONE TIRES FR680, 215/70R15, THESETIRES WERE REPLACED ON THE FRONT OF MY VEHICLE AT 2,500 MILES, I NOW HAVE 4,OO MILES AND THE FRONT TIRES ARE ONCE AGAIN CUPPING, AND FLAT SPOTTING, I RELY ON THIS VEHICLE TO TRANSPORT MY CHILDREN , I WANT THESE TIRES RECALLED, AND NOT USED AGAIN. AT THE TIME THE TIRES WERE REPLACED, THE FRONT END ALIGNMENT WAS CHECKED, NO PROBLEMS FOUND..*AK
THE MECHANISM USED TO TIGHTEN AND LOOSEN THE INTEGRATED CHILD SEAT HARNESS STRAP WAS TOO ACCESSIBLE TO THE TODDLERS WHO WERE ABLE TO ACCESS THE DEVICE AND TIGHTEN/LOOSEN THE STRAPS. IT NEARLY CAUSED SERIOUS INJURIES TO THE CHILDREN, BUT WAS NOTICED IN TIME TO PREVENT IT. *AK *SCC *JB
ON TWO SEPARATE OCASSIONS IN THE PAST 2 MONTHS THE ENGINE OF OUR 2003 CHEVROLET VENTURE VAN HAD CUT OFF WHILE TURNING INTO THE DRIVEWAY. I CONTACTED GM ABOUT THE MATTER AND ALSO TOOK IT TO THE LOCAL DEALERSHIP, BUT THEY COULD NOT FIND THE PROBLEM.*AK
2003 CHEVROLET VAN PURCHASED NEW 6/23/2003 FROM RANDY MARION CHEVROLET-PONTIAC-BUICK, INC., MOORESVILLE, NC 28115. PROBLEM: SQUEALING BRAKES. I HAVE HAD THIS VAN INTO THE DEALERSHIP ON FIVE SEPARATE OCCASSIONS IN THE PAST FIVE MONTHS TO HAVE THE BRAKES REPAIRED. THE DEALERSHIP KEEPS MY VAN FROM 2 TO 4 DAYS TO 'MAKE CERTAIN THE PROBLEM HAS BEEN CORRECTED'. THE BRAKES HAVE NOT BEEN CORRECTLY REPAIRED. VARIOUS SERVICE TICKETS STATE, "CLEAN, ADJUST, APPLIED ANTI-SEIZE ON REAR BACKING BPLATES; BEVELED EDGE OF BRAKE SHOES, AND READJUSTE: CLEAN AND ADJUSTED REAR SHOES AND APPLIED ANTI-SQUEAL'. THE BRAKES CONTINUE TO SQUEAL EACH TIME I PRESS MY FOOT TO THE BRAKE. I AM GREATLY CONCERNED FOR MY FAMILIES SAFETY. I AM DISTRESSED THAT THIS DEALERSHIP (RANDY MARION) WILL NOT CONTACT GM TO ASK FOR TECHNICAL ASSISTANCE TO CORRECTLY RESOLVE THE BRAKE PROBLEM AS I HAVE REQUESTED THE DEALERSHIP TO DO SO ON MORE THAN ONE OCCASSION.*AK
2003 CHEVROLET VAN PURCHASED NEW 6/23/2003 FROM RANDY MARION CHEVROLET-PONTIAC-BUICK, INC., MOORESVILLE, NC 28115. PROBLEM: SQUEALING BRAKES. I HAVE HAD THIS VAN INTO THE DEALERSHIP ON FIVE SEPARATE OCCASSIONS IN THE PAST FIVE MONTHS TO HAVE THE BRAKES REPAIRED. THE DEALERSHIP KEEPS MY VAN FROM 2 TO 4 DAYS TO 'MAKE CERTAIN TEH PROBLEM HAS BEEN CORRECTED'. THE BRAKES HAVE NOT BEEN CORRECTLY REPAIRED. VARIOUS SERVICE TICKETS STATE, "CLEAN, ADJUST, APPLIED ANTI-SEIZE ON REAR BACKING BPLATES, BEVELED EDGE OF BRAKE SHOES, AND READJUSTED, CLEAN AND ADJUSTED REAR SHOES AND APPLIED ANTI-SQUEAL'. THE BRAKES CONTINUE TO SQUEAL EACH TIME THE BRAKES ARE APPLIED. I AM GREATLY CONCERNED FOR MY FAMILIES SAFETY. I AM DISTRESSED THAT THIS DEALERSHIP (RANDY MARION) WILL NOT CONTACT GM TO ASK FOR TECHNICAL ASSISTANCE TO CORRECTLY RESOLVE THE BRAKE PROBLEM AS I HAVE REQUESTED THE DEALERSHIP TO DO SO.*AK
PASSENGER FRONT TIRE BLEW OUT CAUSING VEHICLE TO HIT GUARDRAIL. *MR THE CONSUMER LOST CONTROL, WENT OFF TO THE RIGHT SIDE OF THE ROADWAY AND STRUCK A GUARDRAIL. *SCC *JB
WHILE DRIVING AT 35 MPH ANOTHER VEHICLE COLLIDED WITH CONSUMER'S VEHICLE ON THE FRONT PASSENGER'S SIDE. THE CONSUMER'S CHILD WAS SEATED IN A CHILD SEAT THAT WAS BUILT INTO THE VEHICLE. THE FIVE POINT HARNESS THAT WAS RESTRAINING THE CHILD BECAME UNDONE. FOUR PERSONS WERE IN THE VEHICLE AT THE TIME OF THE COLLISION, AND THREE SUSTAINED MINOR INJURIES.*AK 2003 CHEVROLET VENTURE WAS INVOLVED IN A COLLISION WITH ANOTHER VEHICLE. DURING THE COLLISION THE BUILT IN CHILD SEAT FIVE POINT HARNESS BECAME UNBUCKLED. FOUR PEOPLE WERE IN THE VEHICLE AT THE TIME OF THE COLLISION. ONE OF THE PASSENGERS WAS A CHILD THAT WAS SEATED IN THE BUILT IN CHILD SEAT. THE FOUR PASSENGERS SUSTAINED MINOR INJURIES.*MR
WHILE TURNING VEHICLE STALLED. VEHICLE WAS RESTARTED WITH NO PROBLEM. TOOK VEHICLE TO THE DEALERSHIP, BUT PROBLEM RECURRED. *AK
CHILD WAS ABLE TO UNLATCH CHEST CLIP TO CAR SEAT WITHOUT PUSHING THE TWO CLIPS TOGETHER. *MR THE CONSUMER OWNED A 2000 CHEVROLET VENTURE WITH A BUILT IN CAR SEAT AND RECENTLY PURCHASED A 2003 CHEVROLET VENTURE WHICH ALSO HAD A BUILT IN CAR SEAT AND BOTH VEHICLES HAD THE SAME PROBLEM. *SCC *JB
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE STALLED, CAUSING THE CONSUMER TO PULL OFF THE ROAD. DEALER NOTIFIED. *AK
THE VEHICLE'S INTEGRATED CHILD SEAT DID NOT LATCH PROPERLY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
PROBLEMS WITH STEERING ON 2003 CHEVROLET VENTURE. *MR THE STEERING BECAME LOOSE. THE SERVICE DEALER FOUND THE PUMP PRESSURE WAS BELOW SPECIFICATIONS AND CALLED GM. GM RECOMMENDED REPLACING THE PUMP AND GEAR ASSEMBLY WHICH WAS SUPPOSEDLY DONE. THE PROBLEM DID NOT IMPROVE THE SITUATION. GM REFUSED TO HELP THE CONSUMER. ALSO DURING ROUTINE MAINTENANCE, A TIRE WAS FOUND WITH A BULGE. *SCC *JB
WHEN ENTERING OR EXITING THE VEHICLE THE SLIDING DOOR WOULD AUTOMATICALLY CLOSE, TRAPPING THE CONSUMER , AND CAUSING MINOR INJURIES. DEALER NOTIFIED. *AK *TS
WHILE TRAVELING ON THE HIGHWAY PASSENGER'S SLIDING DOOR WILL COME OPEN AND CLOSE INTERMITTENTLY. *AK
BUTTON TO RELEASE LATCH ATTACHED TO THE CHEST BROKE, AND WILL NOT STAY TOGETHER. PLEASE FILL ADDITIONAL INFORMATION. *AK
NAR 05/21/2003 *MR 2003 CHEVROLET VENTURE AUTOMATIC DOORS ARE FAULTY, THE CONSUMER HANDS AND ARM WAS CAUGHT WHICH CAUSED BROKEN BONES, BRUISING AND SWELLING . *CB PE04064.PCO
WINDSHIELD WIPERS ARE INADEQUATE IN COLD WEATHER. THE WINDSHIELD WIPERS BOTH SWING INTO THE MIDDLE OF THE WINDSHIELD. IF IN THE OFF POSITION ONE SITS UNDER THE OTHER. BOTH WIPERS ARE HIDDEN UNDER THE HOOD. IT MAKES IT IMPOSSIBLE TO CLEAN THE SNOW AND ICE THAT ACCUMULATES ON THEM. ALSO, BLADES WHEN IN THEIR OFF POSITION APPEAR NOT TO GET ANY VALUE FROM DEFROSTER HEAT. THUS, RUBBER BLADE IS COLD AND STIFF. *AK
THE VEHICLES SIDE DOOR WAS HIT YET THE SIDE IMPACT AIR BAG DID NOT DEPLOY. THE DEALER WAS NOTIFIED. *NLM
THE VEHICLE WAS INVOLVED IN A COLLISION AND THE SIDE AIR BAGS DID NOT DEPLOY. *JB
CONSUMER INDICATED THAT THEIR YOUNG CHILD WAS ABLE TO TURN THE KEYS IN THE IGNITION. THEY WERE ALSO ABLE TO CHANGE GEARS FROM PARK TO NEUTRAL/REVERSE WITHOUT DEPRESSING THE BRAKE. WHICH PER THE OWNER MANUAL VEHICLE CANNOT CHANGE GEAR UNLESS THE BRAKE IS DEPRESSED. THIS RESULTED IN AN ACCIDENT. *NLM
WE RENTED A 2003 CHEVROLET VENTURE VAN IN KONA, HAWAII. AS A BACKSEAT PASSENGER ON THE SECOND DAY, I STARTED TO OPEN THE ELECTRICALLY CONTROLLED DOOR BY THE HANDLE. IT PULLED MY ARM BACKWARDS TOO FAST FOR ME TO GET CLEAR. I SEVERELY SCRAPED AND BRUISED MY ARM AND TWISTED MY MIDDLE FINGER.*JB PE04064.PCO
CONSUMER STATED THE SLIDING DOOR WILL NOT STAY OPEN IN THE LOCKED POSITION.*JB SEAT BELT GUIDES HOLD SEAT BELT SO TIGHTLY IT DOES NOT RETRACT WHEN PULLED OUT. *TT
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Chevrolet Venture → · Every Venture year → · How the figures are calculated →