WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE HAD SHUT DOWN AND HAD RESTARTED AFTER BEING PLACED IN PARK. THE DEALER HAS BEEN MADE AWARE OF THE PROBLEM. TS THE VEHICLE HAD CUT OFF SUDDENLY, USUALLY AT LOW SPEEDS, AND HAD LOST POWER BRAKES AND POWER STEERING. SCC
2002 Chevrolet Venture complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
CONSUMER STATES ALL DOORS ON THE VEHICLE LOCKS WITHOUT WARNING. DEALER NOTIFIED. PH
CONSUMER STATES THAT THE WHEEL SENSORS ARE NOT WORKING CAUSING THE ABS SYSTEM TO MALFUNCTION. DEALER STATED THAT THERE IS NATION WIDE SHORTAGE ON PARTS. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
2002 CHEVY VENTURE VAN WITH TWO FRONT, AND TWO SIDE AIR IMPACT BAGS. DRIVERS SIDE OF VAN WAS T-BONED ACCROSS THE ENTIRE SIDE OF THE VAN AND THE SIDE IMPACT BAG DID NOT GO OFF. THE VAN WAS HIT BY A HUGE BRIGADIER DUMP TRUCK LEAVING FROM A STOP SIGN. THE VAN WAS TOTALED. WHY DIDN'T THE AIR BAG GO OFF? ACCIDENT WAS ON 11/20/02.
CONSUMER STATES WHILE AT HIGHWAY SPEED THE SHUT DOWN CAUSING LOST OF POWER STEERING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
WHILE DRIVING AT 30 MPH, VEHICLE WAS IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. THIS RESULTED IN INJURIES TO PASSENGER AND DRIVER. *AK
WHILE DRIVING AT ANY SPEED ENGINE WILL SHUT OFF WITHOUT WARNING. CONSUMER HAD THE VEHICLE SERVICED 3 TIMES FOR THIS PROBLEM BY THE DEALERSHIP, BUT THEY CANNOT FIX THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS
CONSUMER CALLED COMPLAINS ABOUT HAVING PROBLEMS WITH THE VEHICLE STALLING STATED THAT WHILE DRIVING THE VEHICLE HAS LOST COMPLETE POWER AND HAS COME TO A COMPLETE STOP ON THE MIDDLE OF THE HIGHWAY. DEALER WAS CONTACTED AND THE VEHICLE HAS BEEN AT THE SHOP 8 TIMES TOTAL SINCE SEPTEMBER. TS
WHILE MAKING A RIGHT HAND TURN VEHICLES ENGINE SHUT OFF. CONSUMER TOOK TO DEALER AND DEALER CANT DUPLICATE THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.----TS
VERLAND IS AN ICF/MR FACILITY IN SEWICKLEY PA. WE USE OUR VEHICLES DAILY TO TRANSPORT OUR CLIENTS TO THEIR PROGRAMS, DR'S. APPTS, ETC. WE PURCHASED A 2002 CHEVROLET VENTURE MINI VAN IN NOVEMBER 2001. THE SAME VAN HAS HAD 3 INSTANCES WHERE THE WHEEL STUDS HAVE BROKEN AND THE FRONT TIRE HAS COME LOOSE. OUR STAFF HAS NOTICED THE PROBLEM AND GOTTEN OFF OF THE ROAD BEFORE ANY ACCIDENT HAS HAPPENED. WE HAVE CONTACTED CHEVROLET AS WELL AS THE SELLING DEALER AND THEY REFUSE TO ACKNOWLEDGE THAT THIS IS A PROBLEM WITH THE VAN AND THEY HAVE PUT THE BLAME ON US. THE LATEST FAILURE WAS ON 12/10/02 AND A TOW TRUCK WAS CALLED TO TOW THE VAN TO A CHEVROLET DEALER. THE TOW TRUCK DRIVER COMMENTED THAT HE HAD NEVER SEEN THIS PROBLEM OCCUR ON ANY VEHICLE, LET ALONE A NEW VAN, AND HE WAS AN IMPARTIAL OBSERVER TO THE PROBLEM. I WAS INFORMED BY THIS CHEVROLET DEALERSHIP THAT THE PROBLEM WOULDN'T BE COVERED BY CHEVROLET AND THE COST WAS $401.32. THIS VAN HAS 23,000 MILES AND SHOULD STILL BE COVERED UNDER THE "BUMPER TO BUMPER" WARRANTY. I AM NOT LOOKING FOR ANYTHING EXCEPT TO HAVE THE VAN REPAIRED. WE HAVE BEEN LUCKY THAT WE HAVE HAD NO INJURIES TO OUR STAFF OR CLIENTS AS WELL AS THE GENERAL PUBLIC YET. ANY HELP YOU COULD PROVIDE WOULD BE GREATLY APPRECIATED.
CONSUMER STATES: WHILE DRIVING AT THE SPEED OF 35MPH WAS INVOLVED IN A SIDE COLLISION NEITHER AIR BAG DEPLOYED. DEALER HAS BEEN NOTIFIED. IF YOU HAVE ANY ADDITIONAL INFORMATION FEEL FREE TO ADD. TS
THE CONSUMER NOTICED A DAY AFTER HE PURCHASED THE VEHICLE, THAT THE WINDSHEILD LEAKED WATER DOWN THROUGH THE INSTRUMENT CLUSTER ALONG THE TOP OF THE WINDOW. *SCC
CONSUMER STATES THAT THE VEHICLE IS NOT EQUIPED WITH A SAFETY DEVICE WHICH PREVENTS THE DOOR FORM OPENING IF SOMETHING IS IN IT'S PATH AND A A RESULT A PASSENGER WAS INJURED, THE SAFETY DEVICE WORKS WHEN THE DOOR IS CLOSING BUT NOT WHILE IT IS OPENING. NLM *YH
THE WINDSHIELD LEAKED WATER DOWN THROUGH THE OVERHEAD INSTRUMENT CLUSTER ALONG TO THE TOP OF THE WINDOW. *TT THE VEHICLE STALLED, HESITATED DURING ACCELERATION AND THE PASSENGER WINDOW HAD BECOME INOPERATIVE. THE SERVICE TECH FOUND CORROSION IN SOME WIRES. *SCC *CB *JB
PUT SHIFT TO PARK. EXITED VEHICLE. VEHICLE STARTED MOVING IN REVERSE. DRIVER'S DOOR WAS OPEN - RIPPED OF BY GARAGE. FINALLY JUMPED BACK INTO VEHICLE AFTER IT WENT DOWN DRIVEWAY, ACROSS STREET, & INTO NEIGHBOR'S YARD, STOPPED VEHICLE. LOOKED AT GEAR INDICATOR - STILL READ PARK.*AK
ORIGINAL DOT TIRE # WAS ON TIRES THE DEALER REPLACED AND WE PAID FOR. ON BOTH OCCASIONSI WAS GOING SLOW WHEN I HEARD NOISE OF A TIRE GOING FLAT. I HAVE BAG THE DEALER GAVE TO MY HUSBAND THAT CONTAINS A PORTION OF TIRE FRAGMENTS AND DEBRIS LIKE IT JUST PEELED OFF. THIS CAR WAS PURCHASED NEW AND THESE WERE THE ORIGINAL TIRES THAT CAME WITH THE CAR. LUCKILY I WAS GOING SLOW AND NOT ON THE INTERSTATE. THERE WAS A PUNCTURE ON BOTH TIRES BUT THIS COULD ALSO BE FROM THE SEPARATION OF THE TREAD OR DRIVING ON IT TIL I COULD GET OFF THE ROAD INTO A SAFE PLACE. I WOULD BE GLAD TO TAKE A PICTURE OF THE DEBRIS FROM THE 2ND FLAT/BLOW-OUT . I HAD NO TROUBLE LIKE THIS WITH MY 1ST CHEVY VENTURE AND BELIEVE I SHOULD HAVE HAD MANY MORE MILES ON THEM--NOW I WONDER IF THE OTHER 2 ARE GOING TO GO ALSO. *AK
WHILE TRAVELING ON HIGHWAY ABS BRAKING LIGHT AND ALL WHEEL DRIVE LIGHT APPEARED ON DASHBOARD. DEALERSHIP WAS AWARE OF PROBLEM.
THE VEHICLE IS A RENTAL VEHICLE. CUSOTMER RENTED THE VAN AND WENT OUT TO THE LOT TO PUT HIS BELONGINS IN THE VEHICLE. WHEN HE PULLED ON THE HANDLE TO CLOSE THE HATCH, THE PLASTIC HOUSING BROKE AND THE HANDLE CAME LOOSE, THERE IS A METAL BOLD THAT WAS ATTACHED TO THE PLASTIC, THAT PIECE CUT THE CUSTOMERS HAND RIGHT HAND, BETWEEN HIS THUMB AND INDEX FINGER. HIS WOUND WAS CLEANED BY THE FIRST AID AT THE AIRPORT AND THEN WE TRANSPORTED HIM TO DEL SOL MEDICAL CENTER WHERE HIS WOUND WAS SEALED WITH MEDICAL "GLUE" INSTEAD OF STITCHES AND HE RECEIVED A TETANUS SHOT. *AK
THE REAR HANDLE ON THE REAR HATCH BROKE, THE PLASTIC HOUSING THAT HOLDS THE HANDLE BROKE, LIKE IF THE PLASTIC IS NOT STRONG ENOUGH TO SUPPORT THE FORCES EXERTED ON THE HANDLE.
BULGE IN SIDEWALL PARALLEL AND SAME SIZE AS THE "F" NEXT TO FIRESTONE NAME ON TIRE. INSPECTION REVEALED THAT SIDEWALL HAD SEPARATED.*AK (DOT NUMBER: BCB3301 TIRESIZE: P215/70R15)
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Chevrolet Venture → · Every Venture year → · How the figures are calculated →