Page 4 of 5 · complaints 151–200 of 220

2002 Chevrolet Venture complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 20, 20048,000 milesPA

THE OWNER HAD THE AUTOMATIC SLIDING DOOR REPAIRED AT THE DEALERSHIP ON FOUR OCCASIONS. THE DOOR OPENED UNINTENTIONALLY, HOWEVER THE DEALERSHIP STATED THERE WAS NOTHING WRONG WITH THE DOOR. AFTER THE OWNER PULLED OUT OF THE DEALER, THE PROBLEM OCCURRED AGAIN. NO ONE WAS WILLING TO ASSIST THE CONSUMER WITH THE PROBLEM. ALSO THE ALL WHEEL DRIVE SYSTEM HAS GONE BAD AND THE SENSORS HAVE GONE OUT TWICE. ALSO, THE ABS LIGHT STAYS ON AS WELL. PROVIDE FURTHER DETAILS. *JB

Air Bags › Side/WindowCrash1 injured
Filed Jun 7, 200457,000 milesOH

DURING A FRONT SIDE VEHICLE COLLISION AT 55 MPH SIDE AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Equipment › Appliance › Air Conditioner
Filed Jun 1, 2004IN

A/C CONDENSER FAILED. REPLACED WITH NEW PART. WAS INFORMED THAT THEY HAVE REPLACED SEVERAL OF THESE CONDENSERS(VERY COSTLY). *AK

Electrical System › Ignition › Switch
Filed May 30, 200412,955 milesNY

VENTURE MINIVAN STALLS (DIES) WHILE DRIVING. THIS OCCURS UNEXPECTEDLY...OCCURRING 5 DIFFERENT TIMES SINCE WE'VE BOUGHT THE VEHICLE. NO ACCIDENTS OR INJURIES AS OF YET, BUT WE HAVE A CHILD SO THIS IS OF MAJOR CONCERN TO US. MINI-VAN HAS BEEN TO THE DEALERSHIP 3 TIMES...THEY WERE UNABLE TO DUPLICATE PROBLEM. WE MADE A FORMAL COMPLAINT TO GM HEADQUARTERS. MOST RECENTLY DEALERSHIP REPLACED IGNITION SWITCH, STATING THAT PROBLEM COULD..."POSSIBLY (BE) BAD IGNITION SWITCH." AT THIS POINT WE STILL DO NOT KNOW IF PROBLEM IS FIXED OR ARE WE WAITING FOR ANOTHER STALL TO OCCUR WHILE DRIVING. *LA

Tires › Sidewall
Filed May 17, 200423,400 milesMI

THE FRONT LEFT HIGH PERFORMANCE TIRE DEVELOPED A HUGE BUBBLE ON ONE SIDE. DEALER CLAIMED THAT A CUT WAS MADE ON THE INSIDE OF THE TIRE.*AK

Structure › Body › Door1 injured
Filed May 7, 2004MI

CONSUMER FRACTURED WRIST WHEN ARM GOT CAUGHT UP ON THE POWER REAR DOOR. (NAR)*MR THE CONSUMER COULD NOT GET HER HAND OUT OF THE DOOR HANDLE BECAUSE HER ELBOW WAS AGAINST THE SEAT BACK. THE CONSUMER SUFFERED TWO AND A HALF MONTHS OF PAIN AND INCONVENIENCE WHILE THE WRIST HEALED. THE CONSUMER BELIEVES THE DEIGN OF THE DOOR CAUSED THIS ACCIDENT THEREFORE SHE IS REQUESTING FINANCIAL COMPENSATION. *NM *CB PE04064.PCO

Seats
Filed Apr 2, 200443,500 milesFL

SEVERAL MONTHS AGO, A HOLE APPEARED IN THE DRIVER'S SEAT OF MY YEAR OLD CHEVROLET VENTURE VAN. THE DEALERSHIP INFORMED US THAT SOMETHING ABOUT THE WAY THAT THE AIRBAG WAS INSTALLED IN THE SEAT WAS CAUSING PROBLEMS AND THAT THEY HAD REPLACED SEVERAL SEATS IN OTHER VENTURE'S, BOTH FOR THE HOLE AND THE POTENTIAL SAFETY DEFECT IN THE AIRBAG. NOW, THE SAME TYPE OF HOLE HAS APPEARED IN THE FRONT PASSENGER SEAT. THE VAN IS NOW 18 MONTHS OLD AND HAS OVER 36,000 MILES, SO THE DEALER REFUSED TO BE OF ANY ASSISTANCE WITH THE PROBLEM. THIS IS NOT AN ORDINARY HOLE CAUSED BY WEAR. IT WAS CAUSED BY A SAFETY DEFECT IN THE DESIGN OF THE SEAT WHICH COULD AFFECT THE FUNCTION OF OUR SIDE AIRBAG, ACCORDING TO THE DEALERS OWN REMARKS TO US. SHOULD NOT A SAFETY DEFECT CAUSED BY POOR DESIGN BE COVERED BY THE MANUFACTURER WHETHER THE VEHICLE IS UNDER WARRANTY OR NOT? *JB

Suspension › Front › Hub
Filed Apr 2, 200430,125 milesNY

VENTURE, CHEVROLET, 2002, ALL WHEEL DRIVE,FRONT WHEEL HUB AND BEARING ASSEMBLY FAILURE. BOTH FRONT HUB/BEARING ASSEMBLIES FAILED PRIOR TO 6,474 MILES. REPLACEMENT HUB/BEARING ASSEMBLIES FRONT RIGHT FAILED AT 26,290 MILES AND LEFT FRONT FAILED AT 30,200 MILES. DEALER COMMENTS THAT THEY ARE REPLACING THESE THINGS LIKE CRAZY AND THEY AREN'T HOLDING UP. FAILURE RESULTS IN ABS FAILURE, AWD LOCKOUT, PULLING STEERING TO RIGHT OR LEFT AT HIGHWAY SPEEDS. VIBRATION AND BURNING SMELL. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 1, 200414,000 milesWI

CONSUMER COMPLAINED ABOUT AN ABS BRAKE SYSTEM PROBLEM. ABS BRAKES WERE REPAIRED AT LEAST 6 TIMES. CONSUMER STATED ALL WHEEL DRIVE BECAME DISABLED WHEN THE ABS BRAKES MALFUNCTIONED.*AK *MR

Seat Belts › Integrated Child Seat
Filed Mar 23, 200440,000 milesCO

CONSUMER COMPLAINED ABOUT A PROBLEM WITH THE RETAINER CLIP ON THE INTEGRATED CHILD SEAT. A FOUR YEAR OLD CHILD WAS ABLE TO OPEN THE CLIP AT WILL. ON FOUR DIFFERENT OCCASIONS A CHILD HAD BEEN ABLE TO OPEN THE CLIP AND RELEASE HERSELF. *AK

Seat Belts › Front › Buckle Assembly
Filed Mar 22, 200441,000 milesMI

WHILE DRIVING/PARKING MIDDLE SEAT SEAT BELTS WOULD NOT STAY BUCKLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Exterior Lighting › Tail Lights
Filed Mar 17, 200429,000 milesFL

THE LEFT REAR TAIL LIGHT BULB MELTED INSIDE THE SOCKET, CAUSING THE TAIL LIGHTS TO FAIL. *AK *SC

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Mar 5, 200431,620 milesPA

CONSUMER HEARD A RUMBLING NOISE WHEN PULLING OUT OF PARKING SPACE. THIS NOISE WAS NOT HEARD WHEN VEHICLE WAS IN NORMAL DRIVING MOTION. VEHICLE HAD BEEN AT THE DEALER AT LEAST 4 TIMES. HOWEVER, DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK

Electrical System
Filed Mar 2, 2004WV

I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE. MOST RECENTLY, MY WIFE USED THE REMOTE TO LOCK THE DOOR, NOT KNOWING I HAD NOT MADE AN EXIT. I ATTEMPTED TO UNLOCK THE DOOR FROM THE INSIDE AND IT WOULD NOT UNLOCK, I HAD TO WAIT UNTIL MY WIFE CAME OUT OF THE STORE AND USES THE REMOTE TO UNLOCK THE DOORS. WHILE THIS MAY SOUND HUMUROUS, IMAGINE IF THIS WERE TO HAPPEN ON A HOT SUMMER'S DAY WITH CHILDREN INSIDE THE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 25, 200415,000 milesMD

UNDER SNOWY WEATHER CONDITIONS ABS LIGHT ILLUMINATED, THEN THE WHEELS SUDDENLY LOCKED UP. THIS CAUSED THE DRIVER TO SLID, NEARLY RESULTING IN A CRASH. DRIVER FELT THIS VEHICLE WAS VERY UNSAFE , AND SMALL CHILDREN WERE ABOARD. *AK

Electrical SystemCrash
Filed Feb 21, 2004WI

REVERSE SENSING SYSTEM FAILED TO WORK RESULTING IN THE DRIVER STRIKING A POLE. FORTUNATELY NO ONE WAS BEHIND THE VEHICLE AT THE TIME. *JB

Latches/Locks/Linkages › Doors › Latch1 injured
Filed Feb 10, 20041,000 milesWV

NON-POWER DRIVER'S SIDE SLIDING DOOR WILL NOT SECURELY LOCK WHEN IN OPENED POSITION. IF ON AN INCLINE THE DOOR WILL COME BACK ON YOU. THIS HAPPENED TO MY 6 YR EAR OLD DAUGHTER, KNOCKING HER TO THE GROUND AND CAUSING SCRAPES AND ABRASSIONS. PER OUR CHEVROLET DEALERSHIP'S SERVICE DEPT AS WELL AS PER A GM REP THIS IS DUE TO DESIGN AND THE DEALERSHIP CANNOT CORRECT THE PROBLEM. I WAS OFFERED $1000 OFF A NEW GM VEHICLE OR A FREE OIL CHANGE AS COMPENSATION. THE VEHICLE HAS BEEN IN THE SHOP 5 TIMES FOR THE SAME PROBLEM WHICH CANNOT BE CORRECTED BY DESIGN. PROBLEMS BEGAN ABOUT 6 MONTHS AFTER PURCHASE. I USED THE LAST DATE THE VEHICLE WAS IN FOR SERVICE AS THE INCIDENT DATE.*AK

Electrical System
Filed Feb 5, 200436,000 milesPA

WHILE DRIVING THE ALL WHEEL DRIVE SENSOR FAILED. THE CONSUMER HAS REPLACED THE PART SIX TIMES, HOWEVER THE PROBLEM STILL EXIST. *NM

Seat Belts › Front › Buckle AssemblyCrash1 injured
Filed Jan 29, 2004PA

WHILE DRIVING 35 MPH, ANOTHER VEHICLE MERGED INTO CONSUMER'S VEHICLE LANE, CAUSING A REAR END COLLISION. CHILD IN THE THIRD ROW, CENTER WAS EJECTED FROM THE VEHICLE BECAUSE SEAT BELT FAILED TO RESTRAIN HIM. *AK

Steering › Rack and Pinion › Rack
Filed Jan 19, 200437,745 milesTX

BROKEN TIE ROD + RACK AND PINION FAILURE CAUSING TOTAL STEERING LOSS AND COSTLY REPAIRS! * CB

Power Train › Automatic Transmission
Filed Jan 16, 200460,000 milesOR

MY VAN WAS DRIVING IN THE COLD SNOW ON AN EARLY MORNING. AFTER DRIVING ABOUT 40 MILES VERY SLOWLY, MY TRANSMISSION CEASED. WHEN I PULLED TO THE STOP LIGHT AND APPLIED THE BRAKES, THE VEHICLE DID NOT MOVE AFTER THAT. PRIOR TO THIS HAPPENING I HAD HAD THE VEHICLE INTO THE DEALER WITH INTERMITTENT CONCERNS WITH GOING INTO REVERSE. EVENTUALLY THE VEHICLE WOULD GO INTO REVERSE, BUT IT WOULD HOP INTO GEAR. *CB

Service Brakes, Hydraulic
Filed Jan 15, 2004AK

MY 2002 VENTURE HAS LOST THE ABS & AWD SYSTEMS SEVERAL TIMES, (WHICH IS NO FUN WHILE DRIVING ON ICE AND SNOW). THE DEALER HAS FIXED WIRING, REPLACED SENSORS, AND IS KNOW WAITING FOR COMPLETE WHEEL ASMBLIES FOR MY VAN AND AT LEAST 3 OTHERS. THE DEALER HAS FURNISHED EACH OF US WITH LOANER VEHICLES WHILE THEY AWAIT PARTS. I HAVE BEEN TOLD THAT THE 2003 VENTURE HAS AN UPGRADED SYSTEM. THE DEALER HAS BEEN VERY HELPFUL, BUT I THOUGHT I SHOULD BRING THIS TO YOUR ATTENTION, BEING THAT THERE WAS NO MENTION OF THIS PROBLEM ON THE "WEB". I WASN'T AWARE OF OTHERS HAVING PROBLEMS UNTIL THIS LAST INCIDENT AND THE SERVICE MANAGER MENTIONED THAT I WASN'T THE ONLY ONE HAVING PROBLEMS. PLEASE CONTACT ME IF YOU NEED FURTHER INFORMATION, ALSO LET ME KNOW IF THIS HAS BEEN A LARGER NATIONWIDE PROBLEM.

Visibility › Power Window Devices and Controls1 injured
Filed Jan 15, 20048,758 milesIA

I AM IN THE PROCESS OF TRYING TO WORK WITH GM TO GET THE PASSENGER SIDE AUTOMATIC, POWER SLIDING DOOR REPLACED WITH A MANUAL SLIDING DOOR. FILE NUMBER AT GM IS 1-112050633 FILED ON 6/23/03. WE HAVE YET TO SPEAK TO MR. KEVIN DREW AT GM WHO IS HANDLING OUR COMPLAINT. WE HAVE LEFT NUMEROUS MESSAGES FOR HIM. MY 9-YEAR OLD SON GOT HIS FINGERS CAUGHT IN THE SLIDING DOOR AS IT WAS CLOSING. HE WAS ON THE INSIDE OF THE VAN AND GOT THEM CAUGHT IN THE BACK EDGE OF THE DOOR (TOWARDS THE REAR SEAT). THE AUTOMATIC SLIDING DOOR WOULD NOT RELEASE TO GET HIS FINGERS OUT OF THE DOOR. WE HAD TO FINALLY USE A CROWBAR TO GET HIS FINGERS OUT. WE WOULD HAVE HAD TO CALL RESCUE PERSONNEL TO GET HIM OUT IF WE HAD BEEN SOMEWHERE WHERE WE DID NOT HAVE ACCESS TO TOOLS. IT WAS A VERY TRAUMATIC EXPERIENCE FOR MY SON AS WELL AS THE ENTIRE FAMILY.

Air Bags
Filed Jan 15, 200456,000 milesIN

I PURCHASED THE VEHICLE ON JULY 31, 2003 FROM BAKER MOTORS IN MILAN IN. APPROXIMATELY 2 WEEKS LATER THE AIR BAG LIGHT ON THE INSTRUMENT PANEL STARTED COMING ON AND OFF. I CALLED BAKER MOTOR AND TOLD THEM OF THE PROBLEM AND THEY TOLD ME SOMEONE WOULD BE CONTACTING ME. NO ONE CONTACTED ME. ON AUGUST 27, 2003 THE PASSENGER SIDE AIRBAGS DEPLOYED FOR NO REASON, THERE WAS NO COLLISION. ON AUG. 28, 2003 THE DRIVER'S SIDE AIRBAG DEPLOYED FOR NO REASON. THERE WAS NO COLLISION. THE USED CAR DEALERSHIP, BAKER MOTORS, IN MILAN IN. HAS REFUSED TO MAKE REPAIRS AT THEIR COST STATING IT IS A DEFECT AND IS THE MANUFACTURER'S RESPONSIBILITY. GENERAL MOTORS HAS REFUSED TO MAKE REPAIRS AT THEIR COST STATING, IT IS THE RESPONSIBILITY OF THE USED CAR DEALER BECAUSE THEY SOLD IT TO ME THAT WAY, AND ALSO BECAUSE THE VEHICLE IS NO LONGER UNDER MANUFACTURER'S WARRANTY. THE AIRBAG SYSTEM IS SUPPOSE TO BE MAINTENANCE FREE, THEREFORE THERE WAS NOT ANYTHING THAT I SHOULD HAVE DONE TO PREVENT THIS. THE AIRBAGS ARE NOT SUPPOSE TO DEPLOY UNLESS FROM THE FORCE OF A COLLISION AND THERE WAS NO COLLISION, YET THE AIRBAGS DEPLOYED ON TWO SEPARATE OCCASIONS. I WAS SOLD A VEHICLE THAT WAS UNSAFE FOR ME AND MY FAMILY, AND THAT AN INSURANCE COMPANY CAN REFUSE TO INSURE.

Structure › Body › Door
Filed Jan 14, 200412,256 milesNY

OWNER STATES THAT FRONT DOORS DO NOT UNLOCK FROM THE INSIDE OF VEHICLE. DEALERSHIP HAS BEEN NOTIFIED. *AK THE DOOR COULD NOT BE UNLOCKED BY USING THE REMOTE OR DOOR SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE DEALER CLEANED THE ELECTRICAL CONTACTS AND ADVISED THE CONSUMER TO RETURN IF THE PROBLEM PERSIST. *NM

Air Bags › FrontalCrash2 injured
Filed Jan 7, 200460,000 milesMS

VEHICLE WAS INVOLVED IN A COLLISION AND THE AIR BAGS DID NOT DEPLOY. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 23, 2003NY

WHEN THE BRAKES WERE APPLIED THERE WAS A DELAY BEFORE THE VEHICLE WOULD STOP AND THE PEDAL WOULD GO DOWN TO THE FLOOR. THE DEALER ATTEMPTED TO FIX THIS PROBLEM BUT IT RECURRED. *NLM FAILURE OF BRAKES AND AWD SYSTEM HAS OCCURED THREE TIMES. THERE WAS A DELAY IN STOPPING WHEN BRAKES WERE APPLIED. THE BRAKE PEDAL WOULD GO TO THE FLOOR BOARD WHEN DEPRESSED.*MR

Air Bags › FrontalCrash1 injured
Filed Dec 3, 200322,900 milesNY

WHILE DRIVING AT 30 MPH CONSUMER STRUCK A LARGE DEER CROSSING THE ROAD. CONSUMER WAS WEARING SEAT BELTS, BUT THE AIR BAGS DID NOT DEPLOY. SEVERAL MONTHS LATER, CONSUMER'S SON SWERVED TO AVOID HITTING A DEER. VEHICLE ROLLED INTO A DITCH, FLIPPED ON ITS ROOF, AND SLID DOWN AN EMBANKMENT. SEAT BELTS WERE WORN, BUT THE AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES . *AK

Structure › Body › Door › Hinge and Attachments
Filed Oct 29, 2003IL

I PURCHASED A NEW 2002 CHEVY VENTURE ON 10/15/01. ONE WEEK AFTER I PURCHASED THE VAN THE DRIVER SIDE POWER SLIDING DOOR MALFUNCTIONED. IT CLOSED TO WITHIN AN INCH AND THEN SPONTANEOUSLY BOUNCED BACK OPEN. IT MALFUNCTIONED NO MATTER WHICH METHOD I USED TO CLOSE THE DOOR (PRESSING THE OVERHEAD CONSOLE BUTTON, THE DOOR BUTTON OR THE REMOTE BUTTON.) I HAD TO MANUALLY PUSH THE DOOR CLOSED WHEN IT OCCURRED. FOR A WHILE, I THOUGHT I WAS ACCIDENTALLY HITTING THE REMOTE BECAUSE THE MALFUNCTION DOES NOT OCCUR ALL THE TIME. RATHER, IT HAPPENS OFF AND ON, SOMETIMES SEVERAL TIMES A WEEK AND THEN NOT AGAIN FOR A FEW WEEKS. IT CONTINUED TO MALFUNCTION SPORADICALLY AND I RETURNED TO THE DEALER SERVICE DEPT THE FIRST TIME ON 2/1/02. IT HAS BEEN IN FOR SERVICE FOR THIS PROBLEM 9 TIMES AND STILL CONTINUES TO MALFUNCTION. ON ONE RECENT OCCASION MY 4-YEAR-OLD SON WAS STRUCK IN THE BACK OF THE HEAD WHEN THE DOOR MALFUNCTIONED WHILE HE WAS STANDING NEXT TO THE VAN. I NOTIFIED CHEVROLET'S CUSTOMER ASSISTANCE CENTER AND THEY ADVISED ME TO BRING THE VAN IN FOR SERVICE AGAIN. I COMPLIED, BUT THE DOOR CONTINUES TO MALFUNCTION. WHEN THE CUSTOMER SERVICE CENTER FOLLOWED UP AND I TOLD THEM THAT THE DOOR STILL IS NOT WORKING PROPERLY, THEY SAID THAT I SHOULD BRING IT IN FOR SERVICE AGAIN (FOR THE 10TH TIME). I ALSO HAVE A PROBLEM WITH THE VENTILATION SYSTEM. FOR SOME UNKNOWN (TO ME) REASON, THE AIR CONDITIONER (A/C) STARTS TO SMELL HORRIBLY FOUL. IT HAS BEEN SERVICED ON 4 OCCASIONS FOR THIS PROBLEM. THE MOS

Visibility › Power Window Devices and Controls
Filed Oct 23, 200347,420 milesAR

I HAD A TRAUMATIC EXPERIENCE WITH OUR 2002 CHEVROLET VENTURE MINI-VAN. WHEN THE VAN IS TURNED OFF AND THE KEYS ARE OUT, THE POWER WINDOWS AND RADIO ARE STILL FUNCTIONAL FOR SEVERAL MINUTES OR UNTIL THE DOOR IS OPENED. MY 3 YEAR OLD SON AND I WERE SITTING IN THE VAN TODAY WITH THE WINDOWS ROLLED DOWN WAITING FOR PRESCHOOL TO START. MY SON WAS IN THE FRONT PASSENGER SEAT WITH HIS HEAD OUT THE WINDOW WHEN HE ACCIDENTALLY HIT THE POWER WINDOW SWITCH. THE WINDOW STARTED TO RAISE UP AND CLOSE WITH HIS HEAD STILL IN THE WINDOW. FORTUNATELY I HAD THE PRESENCE OF MIND TO HIT THE SWITCH TO ROLL THE WINDOW DOWN. JOHN WASN'T HURT, BUT HE WAS VERY SCARED, AND I WAS TOO. I CHECKED MY MANUAL TO SEE IF MY VAN HAS A WINDOW LOCKING FEATURE, BUT IT DOES NOT APPEAR TO HAVE THAT. MY REASON FOR THIS COMPLAINT IS TO MAKE THE MANUFACTURER AND PARENTS AWARE OF THIS DANGER AND TO SEE IF SOMETHING CAN BE DONE TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. JOHN COULD HAVE BEEN SERIOUSLY HURT, AND I AM STILL SHAKING AN HOUR LATER. *LA

Engine and Engine Cooling › Engine
Filed Oct 9, 20031,700 milesCA

VEHICLE HAS BEEN IN DEALERS SHOP FOUR TIMES DUE TO FUEL GAUGE NOT WORKING PROPERLY. WHENEVER FUEL TANK WAS FILLED FUEL GAUGE WOULD SHOW A HALF TANK. ALSO, THERE WAS AN OIL LEAK. VEHICLE HAD BEEN IN DEALERS SHOP TWICE FOR OIL LEAK. *AK

Fuel System, Other
Filed Oct 8, 200310,548 milesNY

WHILE DRIVING OUR 2002 CHEVROLET VENTURE, THE ABS LIGHT COMES ON AND "ALL-WHEEL DRIVE DISABLED" APPEARS IN THE DISPLAY. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS, EACH TIME WHILE DRIVING, EACH TIME AFTER HAVING BEEN REPAIRED BY THE DEALER. IN FOR SERVICE ON 9/5/02, 11/19/02, 12/2/02 AND TODAY, 9/29/03 FOR A TOTAL OF 47 DAYS AND COUNTING. THIS LAST INCIDENT OCCURRED AFTER THE PART WAS "REDESIGNED" TO ELIMINATE THE KNOWN DEFECT. THERE WAS A FAILURE OF THE ABS AND ALL WHEEL DRIVE SYSTEM DUE TO A FAULTY WHEEL SPEED SENSOR. THE CONSUMER REQUESTED A REFUND UNDER THE NEW YORK LEMON LAW. THE FUEL EVAPORATOR LEAKED. *SCC *JB

Exterior Lighting › Brake Lights
Filed Sep 7, 2003VA

THE REAR BRAKE LIGHTS/UPPER TAIL LIGHTS (NOT THE HIGH 3RD BRAKE LIGHT) KEEP BURNING OUT. THE SERVICE MANUAL REFERENCES A FUSE BUT UPON VISUAL INSPECTION OF THE FUSE BOX, THE BOX WAS NEVER WIRED TO HOLD FUSES FOR THE REAR TAIL LAMPS IN THE PLACES AS INDICATED. ONCE THE REAR TAILIGHT/BRAKE LIGHTS (3057) ARE REMOVED THERE IS USUALLY PHYSICAL DAMAGE (MELTING) ON THE BULB CONNECTION AND WITHIN THE FEMALE END OF THE PLUG. THE PROBLEM WAS CORRECTED BY THE DEALER THE FIRST TIME BUT HAS HAPPEND SEVERAL MORE TIMES. SIMPLY CHANGING THE BULB NO LONGER WORKS FOR THE LEFT SIDE TAIL LAMP.*AK

Structure › Body › Door1 injured
Filed Aug 15, 2003IA

THE AUTOMATIC DOOR FAILED TO RELEASE FROM THE INTERIOR AND A CHILD'S FINGER BECAME CAUGHT IN THE DOOR. THE CONSUMER HAD TO USE A CROWBAR TO RELEASE THE CHILD'S FINGER. THE CONSUMER REQUESTED THE DOOR BE REPLACED WITH A MANUAL DOOR, HOWEVER GM REFUSED, BECAUSE THEY STATED THE DOOR PERFORMED AS DESIGNED. *AK JB

Latches/Locks/Linkages › Doors › Latch
Filed Jul 23, 2003ID

CONSUMER STATES THAT PASSENGER'S POWER SLIDING DOOR INTERMITTENTLY CANNOT BE OPENED FROM INSIDE OR OUTSIDE. THIS OCCURS IF CONSUMER ATTEMPTS TO OPEN BY USING THE RELEASE BUTTON OR OPENING MANUALLY. PROBLEM SEEMS TO OCCUR WHEN OUTSIDE TEMPERATURES ARE ON THE HIGHER END. DEALER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM.*AK

Electrical System › Ignition
Filed Jul 15, 2003NC

4 EPISODES OF WHERE THE CHEVROLET VENTURE MINI VAN WOULD NOT START, PURCHASED NEW AND HAVE PAID 11 MONTHS ON VEHICLE. *AK

Seat Belts › Front › Buckle Assembly
Filed Jul 12, 200327,000 milesVA

DRIVER SEAT BELT WILL NOT CLIP INTO LOCKING MECHANISM.*AK

Electrical System › Ignition
Filed May 30, 2003NE

MY WIFE AND I OWN A 2002 CHEVROLET VENTURE VAN. ON AT LEAST 5 OCCASIONS IN THE 16 MONTHS WE HAVE OWNED IT, IT HAS UNEXPECTEDLY STALLED WHILE DRIVING, MOST RECENTLY IN AN INTERSECTION. THE DEALER (H&H CHEVROLET) HAS BEEN OF NO HELP AS THEY CANNOT FIND ANYTHING WRONG. I SEE THAT THERE HAVE BEEN AT LEAST 6 IDENTICAL COMPLAINTS LODGED WITH YOUR OFFICE FOR THIS VERY PROBLEM (SEE COMPLAINT NOS. 10001257, 10001548, 10001584, 10002244, 10004168, 10014614), SO IT IS NOT UNIQUE TO MY VEHICLE. CLEARLY IT IS A SAFETY ISSUE, PARTICULARLY WHEN IT HAPPENS IN AN INTERSECTION (LIKE IT DID FOR US) OR ON THE HIGHWAY AS IN SOME OF THE OTHER COMPLAINTS. PLEASE LET ME KNOW IF THE MANUFACTURER HAS FOUND A SOLUTION TO THIS PROBLEM. THANKS!*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 30, 2003HI

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE ABS BRAKING LIGHT APPEAR ON THE DASHBOARD. ALSO, BRAKE PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed May 7, 2003CA

WHILE DRIVING, THE VEHICLE HIT A MUD FLAP AND PUT A HOLE IN THE GAS TANK. *JB

Equipment › Appliance › Air Conditioner
Filed Apr 28, 2003700 milesSC

THE CONSUMER NOTICED THE DRIVERS SIDE FLOOR BOARD WAS SOAKED AND WET, DUE TO THE AIR CONDITIONER LEAKING. *JB

Power Train › Driveline › Differential Unit
Filed Apr 28, 2003SC

WHILE DRIVING THERE WAS A GRINDING, CLUNKING NOISE ACCOMPANIED BY A WHISTLING SOUND. THE DEALER REPLACED THE DIFFERENTIAL. AT 4,000 MILES THE GRINDING NOISE RETURNED. THE DEALER HAD BEEN CONTACTED. *JB

Air BagsCrash1 injured
Filed Apr 18, 2003NY

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION YET THE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED MINOR INJURIES. THE DEALER WAS NOTIFIED. *NLM

Visibility › Windshield Wiper/Washer
Filed Apr 11, 2003WI

THE WINDSHIELD WIPERS DEPOSITED ALL THE SNOW AND WATER FROM THE UPPER PORTION OF THE WINDSHIELD DOWN INTO THE BOTTOM AREA WHICH CREATED A MAJOR ICE BUILD UP AND CAUSED THE DEFROSTER NOT TO HEAT THE BOTTOM PORTION OF THE WINDSHIELD.*AK *JB *TS

Suspension › Front › Hub
Filed Apr 11, 20038,951 milesNY

ABS/AWD DISABLE LIGHT COMES ON. HAVE REPLACED LEFT FRONT HUB/SPEED SENSOR ASSEMBLY TWICE. REPLACED RIGHT FRONT HUB/SPEED SENSOR ONCE. PARTS AVAILABILITY AND RELIABILITY HAVE BEEN A CONSTANT ISSUE. CONTINUOUS FAILURES IN RECENT MONTHS.*JB

Air Bags › Side/Window
Filed Apr 1, 2003CA

WHEN THE IGNITION WAS TURNED ON, THE SIDE AIR BAG DEPLOYED. *JB

Engine and Engine Cooling › Engine
Filed Mar 27, 200319,600 milesFL

THE ENGINE STALLED WITHOUT WARNING. *JB

Service Brakes, Hydraulic
Filed Feb 25, 200312,419 milesCT

WHEN THE BRAKE WAS APPLIED, THE PEDAL WENT ALL THE WAY TO THE FLOOR.*JB

Structure › Body › Door
Filed Feb 20, 2003MI

THE SLIDING DOOR DID NOT CLOSE ALL THE WAY.*JB

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Jan 17, 2003WV

DURING COLD WEATHER THE WINDSHIELD WIPERS WOULD STICK IN THE LOCK POSITION CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. PH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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