Page 2 of 5 · complaints 51–100 of 220

2002 Chevrolet Venture complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags › Frontal
Filed Aug 2, 2009148,823 milesOH

2002 CHEVY VENTURA STARTED RUNNING INTO ELECTRICAL ISSUES IN THE DASH AUG OF 08. IN LATE SEPTEMBER OF 08 THE AIR BAG LIGHT HAD COME ON. SEVERAL DAYS AFTER THE INDICATOR LIGHT LUMINATED THE DRIVERS SIDE AIR BAG EXPLODED WHEN STARTING THE VEHICLE ON A DRY DAY. I MENTION THIS BECAUSE I WAS ASKED A FEW TIMES BY GM ABOUT THE CONDITIONS) TOOK VEHICLE TO THE DEALER AND CONTACTED GM WHO SENT AN INSPECTOR OUT TO REVIEW THE CODES AND MAKE A DETERMINATION OF THE CAUSE. MY REQUEST WAS TO HAVE GM CORRECT THE DEFECT BECAUSE NO IMPACT OCCURRED THAT WOULD CAUSE THE AIRBAG TO DEPLOY. THE CASE # 10531887 IN GM'S RECORDS WHICH SHOULD STATE THAT THE CASE WAS FROM WATER LEAKING INTO THE FLOOR BOARD THAT CAUSED THE PROBLEM, THEY DENIED THE CLAIM. THE PASSENGER SIDE AIR BAG DEPLOYED DAYS LATER WHEN STARTING THE VEHICLE. CONTACTED THEM AGAIN AND THEY AGAIN DENIED ASSISTANCE. MONTHS AFTER THIS EPISODE THE WINDSHIELD NEEDED REPLACED FROM ROCK CHIP. FOUND THAT THE LUGGAGE RACK WAS ALLOWING WATER TO LEAK DOWN THOUGH THE INTERPILLAR ON THE PASSENGER SIDE AND HAS CORRODED THE PILLAR FRAME THAT IT WAS VERY DIFFICULT TO REPLACE THE GLASS. SO DID GM KNOW ABOUT THE LEAK THAT THE LUGGAGE RACK WAS CREATING OVER THE YEARS CAUSING ELECTRICAL ISSUES ON THIS MODEL??? THE REASON I BRING THIS UP IS BECAUSE I BELIEVE THE INSPECTOR KNEW WHAT TO LOOK FOR BECAUSE THIS VEHICLE HAD NEVER HAD ISSUES WITH WATER IN THE FLOOR BOARDS OF CARPETS. I AM THE SECOND OWNER. I PURCHASED THE VEHICLE FROM A FAMILY MEMBER IN 2006 WHO GAR

Steering
Filed May 17, 200944,000 milesNJ

I TOOK MY 2002 CHEVROLET VENTURE IN FOR A WHEEL ALIGNMENT, MY MECHANIC CALLED BACK AND SAID THE FRONT TIE RODS WERE IN IMMINENT DANGER OF FAILING. HE RECOMMENDED THAT THEY BE REPLACED, AND THEY WERE. ANOTHER EXAMPLE OF SHODDY, WE DON'T CARE WORKMANSHIP FROM GM. *TR

Electrical System
Filed May 17, 200932,000 milesNJ

AIR CONDITIONER CONDENSER FAILED, GM NEW OF THE PROBLEM IN DECEMBER, 2002, BUT KEPT THEIR MOUTH SHUT UNTIL THE WARRANTY EXPIRED. THE GAS GAUGE DOES NOT WORK, IT FLIPS FROM FULL TO EMPTY, I HAVE TO KEEP A MILEAGE NOTEBOOK IN ORDER TO KNOW WHEN TO FILL UP. MY WARNING LIGHT ON THE DASH CONTINUES TO FLASH "REAR HATCH AJAR, SIDE DOOR AJAR, LOW BRAKE FLUID." THERE IS NOTHING WRONG WITH ANY OF THE ITEMS. THE FRONT BRAKES WENT BAD AT 32,000, REQUIRING NEW PADS AND ROTORS. THE WINDOW BUTTON ON THE DRIVER SIDE WILL PUT THE PASSENGER WINDOW DOWN, BUT NOT UP. THE REAR WINDOW WASHER DOES NOT WORK. I AM SO GLAD THAT GM IS GOING BANKRUPT. I BOUGHT AN AMERICAN CAR, TO TRY AND HELP THE WORKERS STAY EMPLOYED, BUT NOW REALIZE THAT ALL I DID WAS TO KEEP SOME OVERPAID, LAZY SLOBS ON THE JOB FOR MUCH LONGER THAN THEY SHOULD HAVE BEEN EMPLOYED. THE DEALER HAS BEEN A COMPLETE LOSS, WITH GM CUSTOMER SERVICE HAVING THE ATTITUDE THAT, "SINCE THE WARRANTY HAS EXPIRED, YOU CAN STICK IT, BECAUSE WE DON'T CARE. *TR

Service Brakes, Electric
Filed Apr 8, 200990,000 milesMI

I HAVE A 2002 CHEVY VENTURE THAT KEEPS BLOWING THE REAR BRAKE LIGHTS. I KEEP CHANGING THEM ABOUT ONCE A MONTH. *TR

Structure › Body
Filed Feb 2, 200978,306 milesPA

PAINT PEELING ON THE BODY'S EXTERIOR ALONG WITH SURFACE RUST THAT WAS DENIED REPAIR BECAUSE CHEVY AND THE GM DEALER INFORMED US AFTER 3 YEARS 36,000 MILES THE CORROSION MUST BE RUSTED THROUGH THE BODY IT SELF RESULTING IN A HOLE. WARRANTY EXPIRED 08/2008 AND NOW 02/2009 THERE ARE SIGNS OF RUST THROUGH CORROSION THAT COULD POSSIBLY BEAR THE CONSEQUENCE OF FAILING A SAFE PA STATE VEHICLE INSPECTION. *TR

Engine and Engine Cooling
Filed Jan 31, 200976,500 milesPA

2002 CHEVROLET VENTURE VAN WITH 77,000 MILES- FAILURE OF INTAKE MANIFOLD GASKET. I NOTICED ANTI FREEZE SMELL EVERYTIME I SHUT OFF VEHICLE. THIS HAD BEEN GOING ON FOR ABOUT 2 MONTHS. I HAD LOCAL SERVICE STATION CHECK IT OUT AND THEY INFORMED ME THAT THE INTAKE MANIFOLD GASKET IS LEAKING WATER AND LEAKING INTAKE MANIFOLD GASKETS SEEMS TO BE A MAJOR PROBLEM WITH CHEVROLET VEHICLES. I UNDERSTAND THERE IS A CLASS ACTION SUIT BEING STARTED ABOUT THIS PROBLEM. WHY HASN'T CHEVROLET DONE ANYTHING ABOUT THIS IF IT IS TRUE. SUPPOSEDLY THERE WAS AN ARTICLE IN THE NATIONAL PETROLEUM INSTITUTE MAGAZINE CONCERNING THIS PROBLEM, ANY INFORMATION THAT YOU CAN SUPPLY WOULD BE GREATLY APPRECIATED. I HAVE HAD ALL REQUIRED MAINTENANCE DONE ON THIS VEHICLE. I AM HAVING THE INTAKE MANIFOLD GASKETS REPLACED NEXT WEEK BEFORE THE WATER GETS INTO THE OIL AND I HAVE A MAJOR ENGINE FAILURE. COST OF THIS JOB WILL BE APPROXIMATELY $ 500.00. *TR

Exterior Lighting
Filed Nov 15, 2008NH

I OWN A 2002 CHEVY VENTURE AND AM HAVING PROBLEMS WITH THE BACK BRAKE LIGHTS BURNING OUT/ CIRCUIT BOARDS MELTING . I HAVE HAD THIS LOOKED AT BY A GM DEALERSHIP AND THIS IS WHAT THEY TOLD ME. *TR

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Nov 2, 2008MD

IN JULY 06' I BOUGHT AND INSTALLED A WIX BRAND #33183, PLASTIC BODY, GASOLINE LINE FILTER ON MY 02' CHEVY VENTURE. IN THE SPRING OF 08' I FOUND THAT IT WAS LEAKING GASOLINE ON THE FLOOR OF MY GARAGE. I BELIEVE A LEAK HAD DEVELOPED IN THE PLASTIC BODY. I CONTACTED WIX IN APRIL 08' AND TURNED OVER THE FILTER FOR EVALUATION. I HAVE YET TO RECEIVE A REPORT BACK AFTER NUMEROUS INQUIRIES. *TR

Seat Belts › Integrated Child Seat1 injured
Filed Oct 29, 2008130,000 milesFL

MY 2YR OLD DAUGHTER WAS STRANGLED LAST NIGHT IN OUR 2002 CHEVY VENTURE. THE VAN HAS A BUILT IN TODDLER SEAT(MAY BE CALLED DIFFER) WELL, SHE SOME HOW MANAGED TO HAVE THE "ADULT" SEAT BELT WRAP AROUND HER NECK AND THEN THE SEAT BELT TIGHTEN UP. WE COULD NOT GET THE BELT OFF DUE TO IT BEING "LOCKED." WE OPENED THE DOOR, OF COURSE THIS IS AFTER A QUICK PANIC ACROSS LANES IN THE HIGHWAY TO EXIT THE MAJOR HIGHWAY WE WERE DRIVING ON. WELL, I HAD MY SON RUN OVER TO "PEP BOYS" AND TELL THEM THERE IS A 2YR OLD THAT IS CHOCKING FROM A SEATBELT THE WILL NOT "LET GO" AND WE NEED SOMETHING TO CUT THE BELT WITH. THEY WERE VERY HELPFUL THERE AT PEP BOYS. MY SON MANAGED TO RUN BACK TO US AND HAND ME THE EMERGENCY DEVICE TO CUT THE BELT AND RELEASE OUR DAUGHTER. THE WAS NOTHING WE COULD DO. WE OPENED THE DOOR AND HAD THE VAN IN PARK. I THINK IF I AND MY SON WERE NOT THERE, WE MAY HAVE ONE LESS MEMBER IN OUR FAMILY TODAY. SOMETHING NEEDS TO BE DONE FOR THIS CAN NEVER HAPPEN AGAIN. *TR

Visibility
Filed Aug 25, 200843,000 milesNJ

FRONT BRAKES FAILED PREMATURELY--ROTORS WERE DESTROYED AT 34,000 MILES. AIR CONDITIONER CONDENSER FAILED, GM KNEW OF PROBLEM IN DEC. OF 2002 BUT KEPT QUIET UNTIL WARRANTY RAN OUT. NEEDED TO REPLACE CONDENSER AND DRYER WITH NEW PARTS, GM WOULD NOT HELP. FUEL GAUGE DOESN'T WORK, HAVE TO KEEP PAPER ECORD OF FUEL CONSUMPTION. REAR WINDOW WASHER HAS FAILED, DOES NOT SPRAY. *TR

Engine and Engine Cooling › Engine
Filed Aug 19, 200890,000 milesMN

FAILURE OF INTAKE MAINIFOLD AND HEAD GASKET, RESULTING IN REPLACEMENT OF INTAKE MANIFOLD, HEADS, HEAD GASKET, THERMOSTAT (3 TIMES), WATER PUMP (2 TIMES), RADIATOR, CONDENSER, RADIATOR CAP (2 TIMES), ALL DUE TO DEX COOL AND FAULTY DESIGN. ALL PARTS REPLACED. OLD PARTS NOT RETAINED. *TR

Fuel System, Gasoline
Filed Jul 24, 2008MI

I FILLED UP THE VAN, 1.5 HRS LATER WE STOPPED TO USE A REST AREA AND IT WOULDN'T START. IT SOUNDS LIKE IT WANTS TO START BUT IT JUST WON'T FIRE. WE HAD TO GET IT TOWED, (WE WERE 400 MILES FROM HOME). IT HAS BEEN IN THE SHOP FOR OVER A MONTH. THEY HAVE TRIED EVERYTHING. WE HAD A DIAGNOSTIC AT A CHEVY DEALER AND THEY SAID 100% IT NEEDED A NEW FUEL PUMP. THEY WANTED $800. I FOUND ONE FOR $300. BUT IT DID NOT FIX THE PROBLEM. NOW WE ARE STILL STUMPED. THE DEALERSHIP DOES NOT WANT TO HELP ME AGAIN UNLESS I GET IT FIXED THERE. I CAN'T AFFORD THEIR PRICES. *TR

Exterior Lighting › Headlights
Filed Jul 23, 2008IL

MY CHEVY 2002 VENTURE HAS BEEN BLOWING HEADLIGHTS FOR THE LAST FEW YEARS SEEMS THEY LEAK WATER BUT NOW THEY HAVE TURN YELLOW NOW THE BEAM IS VERY LOW WHERE AT NIGHT I CAN HARDLY TELL IF THERE ON. *TR

Fuel System, Gasoline
Filed Jun 26, 200851,000 milesFL

LEAK IN GAS TANK WHERE FILLER NECK GOES INTO TANK. REFERENCE NHTSA RECALL # 07V349000. GM AND LOCAL DEALER HAS TOLD ME MY VEHICLE DOES NOT QUALIFY FOR RECALL BECAUSE MY VAN IS LONG WHEELBASE AND RECALL IS FOR SHORT WHEELBASE. THE FRACTURE IN THE TANK IS IN THE SAME LOCATION AS FROM THE RECALL FOR SHORT WHEELBASE CHEVROLET VENTURES. *TR

Equipment › Appliance › Air Conditioner
Filed May 25, 200854,000 milesNJ

2002 CHEVROLET VENTURE HAS A FAILED AIR CONDITIONER CONDENSER. THE PROBLEM WAS OUTLINED IN A SERVICE BULLETIN DATED DECEMBER, 2001, TWO MONTHS AFTER WE PURCHASED THE VEHICLE. GM HAS DONE NOTHING TO RECTIFY THE PROBLEM. *TR

Engine and Engine Cooling
Filed May 25, 200854,000 milesNJ

THE CONDENSER IS CRACKED ON MY 2002 CHEVROLET VENTURES AIR CONDITIONER. CHEVROLET KNEW OF THIS PROBLEM SOON AFTER WE PURCHASED THE CAR, AND YET HAS DONE NOTHING ABOUT IT. THEY ARE ABOUT TO LOSE THEIR LEADING MARKET SHARE, DUE TO SHODDY CUSTOMER SERVICE. *TR

Engine and Engine CoolingFire
Filed May 23, 200855,743 milesNJ

TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT HER VEHICLE WOULD OVERHEAT. IN ADDITION, THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE HAS OCCURRED ON TWO SEPARATE OCCASIONS. THE MECHANIC REPAIRED THE THERMOSTAT; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CURRENT AND FAILURE MILEAGES WERE 55,743.

Fuel System, Gasoline › Storage
Filed Apr 4, 2008CA

MY 2002 CHEVROLET VENTURE HAD A FRACTURED FUEL INLET THAT I HAD REPAIRED AT THE DEALERSHIP PRIOR TO THE RECALL (NO. 06230 I BELIEVE). I HAVE SUBMITTED TO THE MANUFACTURER FOR REIMBURSEMENT FOR THE CHARGES TO CORRECT THE DEFECT AND THE MANUFACTURER IS DENYING THAT THIS IS A RECALL SOLELY BECAUSE I DID NOT RECEIVE A RECALL NOTICE. MY VEHICLE CLEARLY FALLS WITHIN THE VIN# FOR A RECALLED VEHICLE BUT SINCE THEY DID NOT SEND ME A NOTICE THEY CLAIM IT IS NOT A DEFECT. I WOULD LIKE REIMBURSEMENT FOR CORRECTING ON MY OWN AND PRIOR TO THE RECALL THE DEFECTIVE VEHICLE/PARTS. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Wheel Speed Sensor/Tone Ring
Filed Feb 27, 200886,124 milesMD

LAST YEAR I TOOK MY VENTURE INTO THE DEALER TO HAVE IT LOOKED OVER BECAUSE THE CHECK ENGINE LIGHT WAS ON, ALL OF A SUDDEN I HAD 3 LIGHTS ON. I HAD NO TRACTION CONTROL OR ABS. AFTER HAVING THE SERVICE DEPT. LOOK AT MY VEHICLE, I WAS TOLD IT WAS A SENSOR IN THE LEFT REAR WHEEL. SINCE I HAVE DISCOVERED THAT OTHER OWNERS HAVE HAD SIMILAR PROBLEMS, I THINK GM SHOULD GET INVOLVED. THE PART WAS EXTREMELY EXPENSIVE SO I'VE HAD TO GO WITHOUT FOR THE LAST YEAR. *TR

Exterior Lighting › Tail Lights
Filed Jan 15, 2008OK

THE BRAKE LIGHT HARNESSES KEEP COMING LOOSE AND AND THE TAIL LIGHTS AREN'T WORKING NOW THE HARNESSES HAVE MELTED SO THE ONLY FIX I HAVE IS TO SOLDER THE WIRES TO THE LEADS. *TR

Engine and Engine Cooling
Filed Nov 11, 200732,000 milesNY

MY 2002 CHEVY VENTURE WAS BROUGHT TO THE DEALER IN 2004 FOR NORMAL MAINTENANCE. WHEN I WENT TO PICK UP THE VAN I WAS TOLD BY THE SERVICE PERSON THAT THEY REPLACED THE INTAKE MANIFOLD GASKET, WHICH I WAS UNAWARE THAT IT WAS EVEN A PROBLEM. THIS WORK WAS DONE UNDER WARRANTY AND I WAS TOLD BY THE SERVICE PERSON THAT IT WAS CONTINUING PROBLEM WITH THE VENTURES. IT IS NOW NOVEMBER 2007 AND THE GASKET NEEDS TO BE REPLACED AGAIN AND THE VEHICLE IS OUT OF WARRANTY. I RECEIVED A $946.00 DOLLAR ESTIMATE FROM MY LOCAL MECHANIC. I CONTACTED THE DEALERSHIP AND THEY ALSO WANT TO CHARGE ME FOR THE REPAIR. IF THIS IS A DEFECT THEN CHEVY / GM SHOULD REPAIR THIS FOR FREE. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS GASKET PROBLEM. PLEASE HELP. *TR

Exterior Lighting › Brake LightsFire
Filed Oct 30, 200765,000 milesOH

TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE BRAKE LIGHT WORKED INTERMITTENTLY. THE BULB WAS CHANGED, BUT THE FAILURE CONTINUED. THE PASSENGER AND DRIVER SIDE PLASTIC INPUT FOR THE BULB MELTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 79,000.

Suspension › Front › Wheel Bearing
Filed Aug 16, 2007NY

WE OWN A 2002 CHEVROLET VENTURE WITH 80,000 MILES AND THE WHEEL BEARING HUBS HAVE BEEN REPLACED THREE TIMES. THE LAST TIME WAS TWO MONTHS AGO AND THE LIGHT IS BACK ON AGAIN. THE LAST TIME THE DEALER CHANGED THE HUB ASSEMBLY, THEY SAID THAT THEY CHANGE THEM ALL THE TIME. THE AIR CONDITIONING ALSO LEAKING AND DOES NOT WORK. THE REAR DIFFERENTIAL HAS INTERNAL BROKEN DISKS AND DOES NOT WORK. WE WILL NEVER BUY ANOTHER VENTURE AGAIN. *JB

Exterior Lighting › Tail Lights
Filed Jul 13, 200735,000 milesGA

TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT THE DRIVER SIDE TAIL LIGHT BULB CONTINUES TO BLOW OUT. THE BULB BURNED THE PLASTIC COVER AND HAS BEEN REPLACED SEVERAL TIMES. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. THE CURRENT MILEAGE IS 66,392 AND FAILURE MILEAGE WAS 35,000. UPDATED 02/01/08. *LJ

Power Train › Automatic Transmission
Filed Jul 12, 200757,910 milesLA

THE TRANSMISSION IN MY WIFE'S 2002 CHEVROLET VENTURE FAILED WITH 57,000 MILES ON IT. THE TRANSMISSION WAS REPAIRED, AND WE RETAINED THE FAILED PARTS AND INSPECTED THEM. THE COGS IN THE GEAR APPEARED TO HAVE SNAPPED OFF . IN MY EXPERIENCE IT APPEARED TO BE A HEAT TREATMENT PROBLEM CAUSING THE MATERIAL TO BE OUT OF THE BRINELL/ROCKWELL HARDNESS RANGE. THERE WAS NO ADVANCE WARNING OF THE FAILURE. MY WIFE JUST PLACED THE GEAR SHIFT LEVER IN DRIVE AND THE VEHICLE WOULD NOT MOVE. *AK

Equipment › Appliance › Air Conditioner
Filed May 1, 200782,400 milesNC

THE AIR CONDITIONING WENT OUT IN FEB. OF 2007. THE SAME OLD STORY I HAVE HEARD FROM COUNTLESS PEOPLE ONLINE OWNING A CHEVY VENTURE. THE CONDENSER HAD A HOLE IN IT AND THE ORIFICE TUBE NEEDED REPLACING. WHEN IS CHEVY GOING TO REALIZE THERE IS A PROBLEM. *TR

Suspension › Front › Control Arm
Filed Apr 19, 200745,000 milesOR

TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING AT HIGHWAY SPEEDS OF 70 MILES PER HOUR, THE FRONT RIGHT TIRE ROD BROKE ALONG WITH THE FRONT RIGHT CONTROL ARM. THE DEALER (IN GRANTS PASS, OREGON) STATED THAT THEY ARE UNABLE TO ASSIST HIM WITH THE FAILURE SINCE IT WAS INVOLVED IN A CRASH; HOWEVER, THE CONTACT WAS NOT INVOLVED A CRASH. THE FRONT TIRES WERE WORN AND THAT DOESNT OCCUR DURING AN ACCIDENT. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 57,2000.

Latches/Locks/Linkages › Doors › Latch
Filed Apr 17, 200740 milesAR

PASSANGER'S DOOR STICKS SINCE WE BOUGNT THE VAN NEW. MUCH WORSE IN HOT TEMPERATURE. DEALERSHIP OF NO HELP. *AK

Power Train › Driveline › Differential Unit
Filed Mar 24, 2007MI

REAR DEFERINTIAL WENT OUT THAN FRONT DEFERINTIAL WENT OUT. I CAN NOT FIND A SHOP TO FIX FRONT DEFERNTIAL BECAUSE THEY DO NOT HAVE THE TOOLS TO TAKE APART. A CHEVEY DEALERSHIP HAS MADE A SUGGESTION THAT I REPLACE THE WHOLE TRANSMISSION. I HAVE OWNED THIS VAN SINCE FEB. 2006 AND I'VE HAD TO REPLCE THE AIR CONDISHTION MOTOR (ABOUT $950.00) THE REAR DEFERINTIAL (ABOUT $1400.00) AND NOW ABOUT AN OTHER $2000.00 TO PUT A USED FRONT DEFERINTIAL. THE AIR COND. MOTOR WAS NEW, THE REAR DEFERINTIAL WAS USED I COULD NOT AFFORD TO BUY A NEW ONE IT WOULD HAVE BEEN $3500.00. I BELEIVE THAT I AM PAYING FOR A LEMON NOT A GOOD WORKING VAN. PLEASE HELP ME FIND OUT WHAT I CAN DO TO HAVE A RECALL ON THIS VAN OR IF GM SHOULD BE PAYING FOR REPLACEING THESE PARTS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Mar 22, 200745,000 milesNY

CONSTANT PROBLEMS WITH ABS/AWD SYSTEM. THIS VAN HAS BEEN AT THE DEALER 13 TIMES AND GOING TO BE 14 SOON FOR THE SAME ISSUES. IN ONLY 18 MONTHS. HUBS HAVE BEEN REPLACED BOTH ON MY OWNERSHIP AND PRIOR TO MY OWNERSHIP. WIRING HARNESSES HAVE BEEN REPAIRED AND THE PROBLEM REMAINS. NOW JUST DRIVING THE ABS COMPUTER ACTIVATES, AS WELL AS NOW WHEN YOU STOP THE COMPUTER KEEP ACTIVATING FOR ABOUT 3 SECONDS AFTER COMPLETE STOP. GM HAS BEEN NOTIFYED AND CAN NOT RESPOND FOR 6 DAYS. IT IS ONLY A MATTER OF TIME BEFORE THE SYSTEM CAUSES A COMPLETE BRAKE SYSTEM FAILURE, WILL THIS HAPPEN BEFORE SOMEONE FORCES A REPAIR? OR WILL IT WAIT UNTIL SOMEBODY IS CRITICALLY INJURED OR DIES? I WOULD LIKE TO THINK THAT THE GOVERNMENT COULD JUMP IN AND NOT WAIST TIME DOING SO. JUST ON THIS SITE IT HAS BEEN DOCUMENTED 20 TIMES, COMPLAINT NUMBERS, 80005017, 10002188, 10014288, 10021976, 10040887, 10051990, 10057579, 10064377, 10069872, 10059752, 10083334, 10060961, 10103060, 10105875, 10108658, 10134831, 10135162, 10135981, 10170423, 10183334. THE DEALER HAS TRIED TO REPAIR THIS PROBLEM BUT TO NO AVAIL.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 15, 200765,000 milesOH

2002 CHEVY VENTURE, 65000 MILES, INTAKE MANIFOLD GASKET NEEDS REPLACED. THIS IS A MANUFACTURING DEFECT AND I SHOULD NOT HAVE TO REPLACE AN ENGINE GASKET AT 65000 MILES. THIS IS A COSTLY REPAIR AND OF COURSE OUTSIDE OF THE CHEVY WARRANTY. THIS VEHICLE HAS BEEN MAINTAINED BETTER THAN ADEQUATELY. *JB

Engine and Engine Cooling
Filed Mar 11, 200783,525 milesMO

HEAD GASKET FAILURE, COOLANT LEAKS IN TO THE ENGINE COMPARTMENT ENGINE COULD FAIL AT ANY GIVEN TIME CREATING A SAFETY HAZARD FOR DRIVER, PASSENGERS AND OTHER DRIVERS. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 23, 200762,301 milesMI

2002 CHEVY VENTURE WITH 62000 MILES. HAVE REPLACED RIGHT FRONT HUB AND HARNESS ETC 2 TIMES (JAN 3, 2003 AT 10800 MILES AND FEB 22, 2006 AT 62000 MILES LEFT FRONT HUB, HARNESS ETC JULY 17, 2003 AT 19800 MILES ALL BY DEALERS. ABS INOPERATIVE SHORTED MODULE AWD DISABLE FROM ABOVE. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Feb 13, 200736,000 milesND

AUTOMATIC SLIDING PASSENGER DOOR ON MY 2002 CHEVROLET VENTURE OPENS FREQUENTLY AFTER CLOSING (WHILE VEHICLE IS IN PARK POSITION) OWNER MUST STAY BY DOOR TO MAKE SURE THAT IT CLOSES SUCCESSFULLY EACH TIME. *NM

Engine and Engine Cooling › Cooling System
Filed Feb 2, 200747,200 milesIL

COOLANT LEAKING. TURNS OUT GASKETS NEED TO BE REPLACED. CAR HAS ONLY 47,000 MILES ON IT. RESEARCH SHOWS THIS IS A COMMON COMPLAINT. COST APPROXIMATELY $750 TO FIX. I SEE WHERE GM KNOWS ABOUT PROBLEM AND ISSUED TECHNICAL SERVICE BULLETIN, YET CONSUMER MUST PAY. GM SHOULD PAY. *NM

Air Bags › Frontal › Sensor/Control Module
Filed Jan 9, 200748,700 milesTN

TL* - THE CONTACT STATED THAT AIR BAG SENSOR LIGHT CONTINUED TO GO ON AND OFF AT ANY GIVEN TIME WHILE DRIVING. HE CONTACTED THE DEALERSHIP AND WAS TOLD THAT HE NEEDED TO PAY A MINIMUM OF $70.00 FOR THE SERVICE DEPARTMENT TO RUN DIAGNOSTIC TESTS ON HIS VEHICLE. THE CONTACT STATED THAT HE CONTACTED GENERAL MOTORS (GM), AND WAS TOLD THAT HE HAD TO PAY FOR THIS SERVICE. THE CONTACT FILED A COMPLAINT WITH GM ON 01/02/06. THE MANUFACTURER STATED THAT THE AIR BAG WAS A REGULAR MAINTENANCE ISSUE AND THEY REFUSEDT O CORRECT THIS PROBLEM. IN THE OWNER'S MANUAL ON PAGE 7-16, IT STATED THAT THE AIR BAG SYSTEM DIDN'T NEED REGULAR MAINTENANCE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND THE FILE# WAS 71-464-478231. *AK UPDATED 1/31/2007 - *NM

Engine and Engine Cooling › Exhaust System
Filed Dec 27, 2006NJ

WITHOUT WARNING, MY 2002 CHEVY VENTURE VAN'S A/C STOPPED WORKING -- A.C. SPECIALIST DETERMINED THAT NOT ONLY DID THE COMPRESSOR STOP WORKING, IT SOMEHOW HAD EXPLODED AND SENT FREON AND METAL SHARDS CAUSING ADDITIONAL DAMAGE AND HIGHTER COSTS -- THIS WAS IN JUNE A COUPLE OF WEEKS BEFORE VACATION - WHAT COULD WE DO BUT PAY THE ALMOST $2,000 COSTS (A LOT OF LABOR!). AN A/C COMPRESSOR GOING WHEN IT'S ONLY 4 YEARS OLD? WHAT A DEFECTIVE PART! SOON AFTER THIS INCIDENT, THE FUEL GAUGE STOPPED WORKING - CAN'T AFFORD ANOTHER PRICEY REPAIR, SO WE'VE BEEN TRACKING MILEAGE WITH THE TRIP ODOMETER TO TELL US WHEN IT'S TIME TO REFILL. THIS CAR DOESN'T HOLD A CANDLE TO MY OLD 1990 LUMINA VAN THAT LAST TO OVER 200,000 MILES! VERY DISAPPOINTED WITH CHEV -- DON'T KNOW IF I'LL EVER BUY AMERICAN AGAIN!!!

Engine and Engine Cooling › Cooling System
Filed Dec 19, 2006TX

I HAVE A 2002 CHEVY VENTURE VAN THAT EARLIER THIS SUMMER STARTED TO LOSE ENGINE COOLANT. WEB RESEARCH SHOWS MANY OTHER FAILS OF THIS TYPE ON THE CHEVY VENTURE VAN. I TOOK IT TO A LOCAL MECHANIC WHO PERFORMED A COOLANT LEAK CHECK AND FOUND THE HEAD GASKET FAILED IN TWO PLACES. IT APPEARS TO BE A DESIGN PROBLEM BUT GM REFUSES TO HELP, COST OF THE REPAIR WAS OVER $500. THE VEHICLE JUST CAME OUT OF WARRANTY THE FIRST OF THE YEAR. NOT A SAFETY PROBLEM - DESIGN PROBLEM. WOULD LIKE A RECALL AND GM TO PAY FOR THEIR DESIGN PROBLEM. *NM

Engine and Engine Cooling › Engine
Filed Dec 4, 200695,500 milesMI

COOLANT LEAK. HEAD GASKET WAS DISINTEGRATING DUE TO TYPE OF COOLANT GM USED. HEAD GASKET HAD TO BE REPAIRED. $750. *JB

Electrical System
Filed Nov 13, 2006VA

THE FIRST YEAR WE OWNED THE VEHICLE WAS GREAT. AFTER THE FIRST YEAR WE HAVE HAD NOTHING BUT PROBLEMS, FRUSTRATIONS AND THE RUN AROUND. THE MOST SERIOUS PROBLEM IS THE ONE I WILL SHARE WITH YOU TODAY. FOR OVER A YEAR NOW, MY BATTERY LIGHT WOULD COME ON WHILE I WAS DRIVING. I HAVE TAKEN THE VAN INTO THE DEALERSHIP SEVERAL TIMES. THEY CAN NEVER DUPLICATE THE INCIDENT. THANK GOODNESS THAT IT HAS NEVER STALLED WHILE DRIVING BUT I AM SURE IT IS JUST A MATTER OF TIME. I HAVE A SMALL CHILD AND MY HUSBAND IS MILITARY, SO MY HUSBAND IS NOT WITH US WHEN WE TRAVEL. NATURALLY I AM VERY CONCERNED THAT MY CHILD AND I WILL BE ON THE HIGHWAY ALONE. THEY HAVE REPLACED SEVERAL PARTS (STARTER, WIRES, THIS TIME THE BATTERY, OTHER TIMES NO PARTS AT ALL) IN THE VEHICLE BUT NOTHING HAS CORRECTED THIS PROBLEM. I KEEP GOING BACK AND THE SERVICE DEPARTMENT KEEPS GIVING THE VEHICLE TO THE SAME TEAM. I AM SO FRUSTRATED AND I FEEL LIKE I WAS SOLD A NEW LEMON. *JB

Engine and Engine Cooling
Filed Oct 10, 2006CA

I JUST BOUGHT THIS CAR IN MARCH OF 2006. I HAVE ALREADY HAVE HAD BRAKE PROBLEMS, RADIATOR PROBLEMS, AND NOW ENGINE AND OIL PUMP PROBLEMS. I STILL HAVE APPROX. $7,500.00 IN PAYMENTS TO A FINANCIAL COMPANY. I DID HAVE AN AS IS PURCHASE BUT IS THERE ANY KICK BACK FOR MIEN SOME WAY. THIS ISN'T FAIR. IS THERE ANY THING I CAN DO TO HAVE THE DEALER AT LEAST HELP WITH THE PURCHASE AND REPAIR FOR A NEW ENGINE FOR THIS CAR. IT ALSO HAVE 10 POTENTIAL LISTINGS UNDER AUTOCHECK.COM. I HAVEN'T OBTAINED THOSE BECAUSE I DO NOT HAVE THE EXTRA MONEY TO PURCHASE THESE REPORTS. *JB

Exterior Lighting › Brake Lights
Filed Oct 8, 20061,000 milesIN

THE DRIVER'S SIDE BRAKE LIGHT ON MY 2002 CHEVY VENTURE IS ALWAYS OUT. THE BULB HAS BEEN REPLACED NUMEROUS TIMES, TO NO AVAIL. TECHNICIANS AT OIL CHANGE BUSINESSES HAVE TOLD ME THAT THIS IS COMMON PROBLEM WITH CHEVY VENTURES. I HAVE SEEN OTHER CHEVY VENTURES ON THE ROAD WITH THE SAME LIGHT OUT. I HAD MY VENTURE AT THE CAR DEALER FOR A RECALL SERVICE ON THE DOOR HANDLES AND ASKED THEM TO ALSO FIX THE BRAKE LIGHT PROBLEM. THEY FINISHED MY SENTENCE FOR ME WHEN I WAS DESCRIBING THE PROBLEM--THEY ALREADY KNEW THAT VENTURES HAVE THIS PROBLEM. HOWEVER, THEY DID NOT FIX IT. I ALSO BELIEVE THAT CHEVY TRUCKS AND SUVS HAVE BEEN RECALLED FOR THIS VERY PROBLEM. I BELIEVE THE VENTURE SHOULD BE RECALLED TOO. *JB

Seat BeltsCrash2 injured1 killed
Filed Oct 6, 2006IN

MY WIFE WAS IN AN AUTO ACCIDENT IN WHICH MY FIVE YEAR OLD DAUGHTER WAS KILLED. MY WIFE HAD PROPERLY SECURED ELLIE IN HER SEAT BELT BUT SHE WAS EJECTED FROM THE AUTO AND DIED INSTANTLY IN A LOW SPEED CRASH. SHE MAY HAVE UNBUCKLED OR HERSELF BUT OUR MAJOR CONCERN IS THAT THE CAR HAD PREVIOUS SEAT BELT FAILURE AND WE HAVE THE MAINTENANCE RECORDS TO SUPPORT THIS. *NM

Exterior Lighting › Brake Lights
Filed Aug 29, 200617,000 milesIN

THE DRIVER'S SIDE BRAKE LIGHT BURNS OUT CONSTANTLY ON MY 2002 CHEVROLET VENTURE VAN. IT SEEMS THE HOUSING GETS TOO HOT AND MELTS THE BULB AT THE POINT OF CONTACT. MY MECHANIC HAS REPLACED THE BULB AND ATTEMPTED TO FIX IT NUMEROUS TIMES AS HAVE I. MY MECHANIC SAYS HE HAS SEEN THIS BEFORE ON THIS MODEL VAN AND IT'S ALWAYS THE DRIVER SIDE. I'M AFRAID I WILL BE REAR-ENDED WITH THIS LIGHT BEING OUT MOST OF THE TIME. CHEVROLET HAS FAILED TO ADMIT THERE IS AN ISSUE.*JB

Engine and Engine Cooling
Filed Jun 24, 200642,800 milesCA

THROTTLE TO THE ACCELERATOR LOCKED IN THE FULLY OPEN POSITION. VAN ACCELERATED ON THE HIGHWAY. BRAKES STARTED TO FADE BADLY, UNABLE TO HOLD THE ENGINE. HAD MY FOUR YOUNG CHILDREN IN THE VAN. FORCED TO SHIFT INTO NEUTRAL AND TURN THE ENGINE OFF IN THE MIDDLE OF RUSH HOUR TRAFFIC. *JB

Engine and Engine Cooling › Cooling System
Filed Jun 6, 200697,000 milesMI

TOOK THE VENTURE MINIVAN IN FOR BRAKES AT THE DEALERSHIP AND THEY TOLD ME THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. I WAS NOT LOSING ANY RADIATOR FLUID BUT HOW DO YOU ARGUE WITH A DEALERSHIP THAT WANTS TO MAKE MONEY. FROM THE WEB AND THIS SITE, GM HAS A DEFECTIVE INTAKE MANIFOLD SEAL THAT SHOULD HAVE BEEN FIXED FREE TO CHARGE. A SERVICE BULLETIN WAS EVEN ISSUED FOR THIS PROBLEM. SHAME ON GM. *NM

Exterior Lighting › Brake Lights
Filed May 1, 200635,000 milesWI

2002 CHEVY VENTURE BRAKE LIGHTS. MOSTLY, THE REAR RIGHT BRAKE LIGHT DOES NOT FUNCTION PROPERLY. OCCASIONALLY, THE LEFT REAR BRAKE LIGHT MAY NOT FUNCTION EITHER. SOMETIMES, BOTH WILL NOT WORK CORRECTLY. THE VAST MAJORITY OF THE TIME, THE RIGHT REAR BRAKE DOES NOT WORK OR "BLOWS" PREMATURELY. HAVE REPLACED FOUR BULBS ON THE RIGHT SIDE ALONE, OF WHICH TWO DIDN'T APPEAR TO BE BLOWN. HAVE SEEN AND TALKED TO OTHER VENTURE OWNERS WHO HAVE SAME PROBLEM. THIS IS A ROAD HAZARD AS YOU NEVER KNOW IF AND HOW MANY OF YOUR BRAKE LIGHTS ARE OPERATIONAL. *NM

Air Bags › FrontalCrash2 injured
Filed Mar 14, 200627 milesMD

ACCIDENT 12/11/05, I HAD THE GREEN LIGHT. I HIT ANOTHER CAR ON ITS RIGHT FRONT SIDE. MY COMPLETE FRONT END WAS DAMAGED, ABOUT $9000.00 . THE AIR BAGS NEVER WENT OFF. NO DOUBT THAT THEY SHOULD HAVE. SENSORS WERE DESTROYED. SOMETHING WAS WRONG WITH AIR BAGS. *JB

Equipment › Appliance › Air Conditioner
Filed Mar 12, 200655,250 milesMO

WE BOUGHT A CHEVY VENTURE IN OCTOBER, 2004. IT WAS SUPPOSED TO HAVE BEEN A "GM CERTIFIED" VEHICLE, SINCE WE BOUGHT IT IN OCTOBER AND IN THE MIDWEST WE DID NOT NEED TO TURN THE AIR CONDITIONING UNIT ON UNTIL ABOUT SIX MONTHS LATER. THAT IS WHEN WE NOTICED THAT IT WAS NOT BLOWING COLD AIR. ACCORDING TO THE DEALER THE AIR CONDITIONER CONDENSER HAD A LEAK, BY THEN THE 3000 MILES WARRANTY HAD EXPIRED AND WE GOT STUCK WITH THE $900 DOLLARS BILL. THE SECOND INCIDENT HAPPENED IN MARCH 2006, WHILE AT THE SERVICE STATION FOR AN OIL CHANGE AND STATE MANDATED SAFETY INSPECTION THE MECHANIC INFORMED ME THAT THE ENGINE COOLING SYSTEM MANIFOLD HAD A LEAK. I THINK THIS VEHICLE IS A LEMON BUT IT IS TO LATE TO DO ANYTHING ABOUT IT, THIS SECOND PROBLEM IS GOING TO COST ME ANOTHER $900 DOLLARS. WHY IS IT THAT EVERYTHING THAT GOES WRONG WITH THIS VAN COSTS $900 DOLLARS? *NM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 21, 200668,703 milesMI

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH THE TEMPERATURE WARNING LIGHT ILLUMINATED, CAUSING THE SPEED OF THE VEHICLE TO BE REDUCED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP REPLACED THE INTAKE MANIFOLD AND CYLINDER HEAD GASKETS, WHICH REMEDIED THE PROBLEM. THE MANUFACTURER WAS ALERTED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Chevrolet Venture → · Every Venture year → · How the figures are calculated →